@article{
  author = {Ishaqiyeh  Firouzabadi, amir ehsan},
  title = {Designing an evaluation model of the effective factors on customers’ satisfaction with a system dynamics approach in the ceramic tile industry of Yazd province},
  journal = {Modiriat-e- farda},
  year = {2022},
  volume = {20},
  number = {69},
  pages = {61-76},
  doi = {}
}