@article{ author = {شامردای, منصور, Hosnav, Reza i, Karimi Gavareshki , Mohammad Hosein }, title = {Presenting of the customer experience management model based on the effects of the cognitive approach on customer behavior in the aviation maintenance industry}, journal = {Modiriat-e- farda}, year = {2025}, volume = {24}, number = {84}, pages = {95-114}, doi = {} }