@article{
  author = {Kolagar Daroonkola, Milad, , },
  title = {Proposing a model for evaluating the Customer Satisfaction Index (CSI) in the field of Information Technology (case study: The ICT guild organization companies in Tehran)},
  journal = {Modiriat-e- farda},
  year = {2020},
  volume = {18},
  number = {60},
  pages = {113-130},
  doi = {}
}