TY  - JOUR
AU  - fouladgar, hamidreza
AU  - saghaee, abbas
TI  - Investigating the relationship between customer satisfaction and customer complaints and trust in the municipality of Tehran
JO  - Modiriat-e- farda
VL  - 18
IS  - 59
SP  - 147
EP  - 158
PY  - 2019
DO  - 
ER  -