per1مدیریت فردا2228-60472228-60472021-051965133146articleseyyed alireza mirmohammad sadeghiammsadeghi@ihu.ac.ir1iman sadeghzadehimansadeghzade@gmail.com2emam hoseinelm o sanat universityAbstract The benchmarking tools is one of the key research tools in the world that help programmer to to develop and operate applications with the aim of reducing the cost of trial and error. In this study, after much investigation at eight countries in the field of protectionism of local product we select 8 countries with different culture and economy that include the United States of America, Australia, Great Britain, Canada, Malaysia, India, New Zealand and South Africa after that we identify more than 12 key factors that be done in all of this country, then at the second step we try to identify effective measures for implementation in IRAN then we interview with more than 15 experts in the field of economy and production , result is, producing eight mining Key Pivot suitable for implementation in the country aimed at increasing the public's consumption of domestic goods. http://modiriyatfarda.ir/Article/24883Protectionism economic strength modeling national production support localper1مدیریت فردا2228-60472228-60472021-05196500articleBahman Hajipourb-hajipour@sbu.ac.ir1Hamid Reza Yazdanihryazdani@ut.ac.ir2Mohammad Asarianasarian@ut.ac.ir3shahid beheshtitehran universitytehran universityIn market turbulent conditions, classic approach on strategy is too simplistic. Based on their context, companies need a different approach. Not only organizations should adopt a proper approach to strategy implementation or use a right combination of different approaches, but also they should reform such combination consistent with environmental changes. In the present study, Analyzes proper approach on strategy development in knowledge-based companies in Qom Province based on their context. This research is a mixed method and used a multiple case study methodology whit 12 samples. In the present study, Use depth interviews with semi-structured questions for data collection as well as the observations and documents has also been used. Determine each step of strategy Development including survival, uncertainty, network and learning approaches. Then, Determine overall approach on strategy Development by Shannon entropy weighting and TOPSIS techniques. The findings indicate that any company may use different or both approaches simultaneously in different steps of strategy development and Finally, The overall approach in the all of companies is learning approach, which indicates that this category of companies to interact among the members to formulate its strategy drastically need.http://modiriyatfarda.ir/Article/25552Classical approach knowledge-based companies multiple case study non-classic approaches strategy developmentper1مدیریت فردا2228-60472228-60472021-051965215228articlejahanbakhsh rahimi baghmalekjahanbakhsh_rahimi@yahoo.com1seyed abolghasem mirasmira@ut.ac.ir2Mohammad Haghighimhaghighi@ut.ac.ir3islamic azad university,gachsaran branchtehran universitytehran universityThe purpose of this study was to explain the loyalty model based on customer experience in the tourism industry, especially in the hotel industry, in order to conceptualize loyalty, to examine how the factors of the loyalty model based on customer experience on each other and practical solutions to improve the customer loyalty process in the service sector Especially hospitality. In this research, using the exploratory hybrid design, the concept of loyalty of conceptualization and in the form of a model, the process is explained and extracted. In the first research, the foundation data strategy was used in the form of open, axial and selective coding in the first stage of the design of the model.For this purpose, raw data of deep interviews was gathered with 25 managers, experienced clients and university professors..The results of this research phase, the explanation of 21 categories in 8 categories, describe the quality of hotel staff, the quality of the environment and physical space of the hotel, the quality of hotel service functions, empirical marketing, internal marketing, relationship marketing, customer development, customer empowerment , Tourism industry capabilities, customer perceptions and expectations of the services and provider, multiple value creation for customers, customer reset, customer support from the hotel brand, profit making, improved communication capabilities with customers, increased forecasting power in Future, upgrading service quality, reducing competitors' threats, improving brand credibility, improving quality of service Life, economic and social capital that model paradigm is presented.http://modiriyatfarda.ir/Article/25973Customer Loyalty Customer experience Hotel industry Loyalty model based on customer experience Fundamentals Theoryper1مدیریت فردا2228-60472228-60472021-051965229240articleMasoud Moosavi Nezhadmasoud_mn71@yahoo.com1Alireza Shahrakishahrakiar@hamoon.usb.ac.ir2sistan and balochestan universitysistan and balochestan universityNowadays, with the acceleration of the development of information and communication technology in the world and the need for trade in the presence of banks to transfer financial resources, the importance of using Internet banking has become more prominent. At the moment, it seems that banks have to pay close attention to Internet banking, one of the important branches of electronic banking, and to take more effective steps towards the culture and education of this method. The purpose of this study was to identify and prioritize the expectations of internet banking users and rank the banks based on expectations by fuzzy multi-criteria decision-making methods. Following library studies and expert opinions, user expectations were identified and a questionnaire was developed based on the hierarchical analysis process, and the views of 20 experts were gathered. The results of this method indicate that the criteria for ease of use, access, and professional services have more weights and ranked first to third. Therefore, with respect to the product, prioritizing the expectations of Internet banking users, it is possible to analyze and prioritize different customers, and design and manage the services according to their needs.http://modiriyatfarda.ir/Article/26066Fuzzy Hierarchy Analysis FAHP Ranking Bankper1مدیریت فردا2228-60472228-60472021-051965241254articleMohammad Hossein Dehnavimh.dehnavi@yahoo.com1ali shirazia-shirazi@um.ac.ir2Shamsodin Nazeminazemi_shm@um.ac.ir3fariborz rahimniar-nia@um.ac.ir4ferdousi universityferdousi universityferdousi universityferdousi universityThe main aim of this study is to explore and explain the antecedents of emotional climate of organization, and to introduce its components in National Iranian Oil Products Distribution Company (Khorasan Razavi). This is a qualitative research study, which is based on content analysis strategy. The data were collected through semi - structured interviews, and the analysis was done by the qualitative content analysis. The statistical population consisted of all employees of National Iranian Oil Products Distribution Company in Khorasan Razavi District, and the sample was selected by using purposeful sampling up to the theoretical saturation and sampling adequacy of 19 people. The findings showed that the antecedents of the emotional climate of organization can be grouped into seventeen categories, including manager’s characteristics, meritocracy, respecting employees, corporate reputation, political parties, self-interest, ranking system, privatization, administrative rules, compensation system, organizational ethics, external environment of the organization, organizational justice, knowledge management, conflict, type of work, and job rotation. Recognition of these antecedents and their sub components can help the managers to better understand their organization and make necessary changes to provide a well-managed emotional climate in line with the organizational goals.http://modiriyatfarda.ir/Article/26135Organizational Climate Emotional Climate of Organization Qualitative Content Analysis Emotionsper1مدیریت فردا2228-60472228-60472021-051965265278articleMahdi Farmanimahdi.farmani@ut.ac.ir1Jabar Babashahij.babashahi@ut.ac.ir2Mohammad arabiarabi@ut.ac.ir3Esmail laalilaali@chmail.ir4MSc, Business management department, Faculty of Management & Accounting, Farabi Campus University of Tehrantehran universitytehran university,pardis branchkhajeh nasireddin tousi universityToday, organizations need to strategically use their resources to succeed in the field of competition. One of the vital resources of organizations is their potential and actual knowledge. In this regard, management of these resources is also very important. During recent decades, most of organizations have realized this importance and have implemented agile knowledge management in organization in pursuit of their goals. But many of these projects have failed due to various reasons. In this research, the researcher has tried to identify the guiding principles that will help the successful implementation of agile knowledge management at the growth centre of technician and knowledge based units at Imam Hossein comprehensive University. The statistical population of the study includes all the professors of the growth Centre of Technician and Knowledge based Units of the Imam Hossein comprehensive University. This research has two steps. Initially, using the review and analysis of the related research, the principles of agile knowledge management were extracted and identified. In the second step, the Delphi method was used to identify and rank the principles of agile knowledge management at the growth centre of technician and knowledge based units of Imam Hossein comprehensive University. Based on panel members' comments and the results, the 25 principles with the Kendall coefficient of 0.809 were obtained by consensus among the experts. Generalizing the comments of the experts, the guiding principles for the implementation of agile knowledge management ware developed and ranked.http://modiriyatfarda.ir/Article/26193Knowledge management Agility Agile knowledge management Guiding principlesper1مدیریت فردا2228-60472228-60472021-05196500articlemostafa hosseinimostafahosseini@pgs.usb.ac.ir1Alireza Shahrakishahrakiar@hamoon.usb.ac.ir2In today's market and dynamic economy, attention to knowledge is crucial for competing with other competitors. Customer attention is also needed to succeed and achieve the goals of the organization. With regard to the move of banks towards customer-centric banking, the issue of customer knowledge management becomes more important. By assessing the status of customer knowledge management, identifying the opportunities created can create solid relationships with customers. In this research, we tried to evaluate the subject of customer knowledge management at the Resale Bank of Zahedan City in terms of management, staff and customers of this bank. A questionnaire was distributed among 91 managers, employees and customers of this bank. Then, using the Fuzzy Analytical Hierarchy Process (FAHP), the indicators were ranked in the questionnaire. By determining the weight and average of each sub-criterion using SPSS-20 software, the customer-orientation criteria were ranked as the best criteria and knowledge for customer’s criteria is the lowest position. The bank's customer knowledge management situation was relatively good. At the end, suggestions such as awareness of the taste and customers' needs for improving the status of customer knowledge management were presented at the bank.http://modiriyatfarda.ir/Article/26459customer knowledge management Resalat Bank Fuzzy Analytical Hierarchy Process Prioritizing criteriaper1مدیریت فردا2228-60472228-60472021-0519652942articleMohammad forozandehmforozandeh@mut.ac.ir1abbas tahmasebiA_tahmasebi@modares.ac.ir2taha hossein mortagimortagi@ind.iust.ac.ir3elmo sanat universitytarbiat modarres universityelmo sanat universityDeveloping a life cycle model of R&D projects is one of the key factors for the success of research organizations. Using a standardized model leads to the creation of a common language between the organization and external providers of products, services and processes. The purpose of this paper is to present a general life cycle model for research and development in research organizations that is approved by various executives, supervisors and auditors. The model presented in this study provides a basis for evaluating the activities of executors and facilitates the evaluation and audit of research and development activities. The model has 4 dimensions, 17 components, 3 key decision points and 156 indicators. Model dimensions include need assessment processes, sample design and construction, manufacturing engineering and production management, and operation and support. The validity of the researcher-made questionnaire was evaluated by 9 experts and 3 questions were omitted. Cronbach's alpha coefficient of 0.982 was also used to evaluate the reliability of the questionnaire. These results support all the research hypotheses and the rank of the components in each dimension is also determined. According to the results, the need assessment dimension is more important in the life cycle of research and development of research organizations. Using this research model enables research organizations to effectively implement the processes needed for research and development and assists managers and stakeholders in decision making and decision making.http://modiriyatfarda.ir/Article/26504Life Cycle Research and Development Research Organizations General Life Cycle Model.per1مدیریت فردا2228-60472228-60472021-0519655770articleameneh bazrafshanbazrafshan@imamreza.ac.ir1ashraf rezaei nasabrezayi.as@yahoo.com2international university of emam rezainternational university of emam rezaThe present study investigates the relationship between board of directors, CEO and financial non-executive member of the board narcissism with performance monitoring costs. Theoretically, firms with narcissistic manager have a higher risk of inherent risk and control risk Compared to other firms. Therefore, auditors must do additional work to maintain an acceptable level of audit risk when faced with such managers, and ultimately will demand more fees. To measure narcissism is used of the area of managers’ signatures. In this regard, 101 companies listed in Tehran Stock Exchange have been investigated in the period of 8 years during the years 2009-2017. The present research is an applied research in terms of purpose, and in terms of research method, descriptive-correlation is considered. The results of the research show that there is significant relationship between board of directors' narcissism (based on signature size) and audit fees. However, no significant relationship was found between the CEO and the financial non-executive member of the board narcissism with audit fees.http://modiriyatfarda.ir/Article/26560Audit Fees Manager Narcissism Audit risk Financial non-executive member of the board.per1مدیریت فردا2228-60472228-60472021-051965255264articleHamdollah Manzaritavacolih_manzari@yahoo.com1زهرا خادمیzz.khademi@yahoo.com2Sanjar Salajeghes.salajeghe@iauk.ac.ir3Navid Fatehiradfatehi.azaduniversity@gmail.com4Abbas Shoulshoul@vru.ac.ir5Islamic azad university,kerman branchHumanities (Dr. Bastani Parizi) Islamic azad university,kerman branchIslamic azad university,kerman branchvaliasr rafsanjan universityThe purpose of this study was to design a sustainable business ethics model based on the knowledge of academic experts using Demetel model. In the first step, the 14 key components that shape the business ethics model of research background (attachment and interest to work, perseverance and seriousness at work , Healthy and human relationships at work, spirit of teamwork and participation in work, decisiveness and responsibility, behavior Fair and equitable, non-abuse of position, self-sacrifice, commitment and loyalty, employing skills and expertise, civic-mindedness, respect for ethics, accountability and rule of law, transparency were identified. In the second step, they were put in a closed-ended questionnaire based on the 7-point Likert scale and the questionnaire was evaluated by 10 experts to determine their opinion on the importance of these components in business ethics. Before analyzing the collected data, the content validity and reliability of the questionnaire were assured. A questionnaire tailored to DEMATEL technique was developed to explore causal relationships among the components and was provided to the experts. Demetel's results showed that the most influential and fundamental component of business ethics (attachment and interest in work, loyalty, and misuse of position) is the most influential. In addition to these components, the components of firmness and responsibility and healthy human relationships at work were identified in the model of the most influential components. The component of healthy and human relationships is the most important factor and is central to the components. http://modiriyatfarda.ir/Article/26636Business Ethics Sustainable Demetelper1مدیریت فردا2228-60472228-60472021-051965185200articleabbas khamsehAbbas.Khamseh@kiau.ac.ir1Yadollah sadeghiYadollah.sadeghi@srbiau.ac.ir2Mehrdad Hosseini ShkaibMehrdad.Shakib@kiau.ac.ir3taqi torabittttorabi@gmail.com4science and researches branch-islsmic azad universityscience and researches branch-islsmic azad universityDepartment of Industrial Management, Karaj Branch, Islamic Azad University, Karaj, Iranscience and researches branch-islsmic azad universityDespite the importance of developing petrochemical industries, most of the country's exports in the petrochemical industry have been limited to raw materials and semi-industries, which is due to the incapability to acquire appropriate technology in the downstream industries. Technology transfer is one of the most important shortcut methods for acquiring and developing technologies in these industries, but one of the most important challenges is the managers' little familiarity with the technology transfer process and the abilities it requires. The aim of this study is to identify and prioritize the effective abilities in the success of the technology transfer process in the downstream, petrochemical industries, and for this purpose a combined method of Structural Equation Modeling (SEM) and Analytic Network Process (ANP) has been used. In this regard, the content validity was confirmed by CVR and CVI forms and the final questionnaire was distributed and collected by the Porsline system among the statistical population and in order to investigate the accuracy of the theoretical model of the research, factor analysis with Structural Equation Modeling (SEM) and AMOS software was used. The results of this stage of the study indicate that 82 indicators in 8 ability factors affect the success of the technology transfer process in petrochemical downstream industries and the effectiveness of all 8 factors is ability at the semantic level. On the other hand, prioritizing the abilities that affect the success of the technology transfer process was done through the Analytic Network Process and Super Decisions software. The results show that technology dissemination abilities are the first priority, and technology adaptation abilities as well as development and improvement abilities are the second and third priorities. http://modiriyatfarda.ir/Article/26652Technology Transfer Process Petrochemical downstream industries Structural Equation Modeling (SEM) Analytic Network Process (ANP)per1مدیریت فردا2228-60472228-60472021-05196500articleMohammad Mahmoudi Maymanddrmahmoudim@pnu.ac.ir1Farbod Fakhreddinf.fakhreddin@student.pnu.ac.ir2Hooman Amirihoomanamiri@student.pnu.ac.ir3Influencers and opinion leaders have markedly emerged across social networks, particularly on Instagram and they are influencing consumers’ purchase behavior in various sectors, such as fashion and cosmetics which have noticeable market value in Iran. However, there are scant empirical studies regarding the effects of influencers’ account characteristics on consumers’ purchase intentions; thus, this research is among the pioneers to empirically analyze the effect of influencers’ account characteristics on consumers’ purchase intention and behavior. For data collection, an online questionnaire was employed and surveying the followers of four Instagram influencers resulted in 223 complete and usable responses. In order to ensure the validity and reliability of the measurement model, confirmatory factor analysis (CFA) was used and the paths in the structural model were analyzed through partial least squares structural equations modelling (PLS-SEM). The findings reveal that perceived originality and quality of the contents posted by Instagram influencers not only affect consumers’ purchase intention, but also indirectly affect their purchase behavior and loyalty; however, the opinion leadership doesn’t significantly moderate the relationship between purchase intention and purchase behavior and loyalty. Therefore, the findings empirically support and develop the theory of reasoned action and show that the desire to purchase a product that is formed in the context of the social network is a primary factor stimulating purchase behavior. In addition, Marketers need to be aware of the importance of quality, originality and novelty of Instagram posts to stimulate consumers’ purchase intention. http://modiriyatfarda.ir/Article/26654Instagram Opinion leadership Purchase intention Purchase behavior Purchase loyaltyper1مدیریت فردا2228-60472228-60472021-05196587102articleعلی صفاری دربرزیasafaari@gmail.com1habib zare ahmadabadizareyazduni28@gmail.com2seyed reza salamirz_salami@yahoo.com3Davood Andalib ArdakaniDavood.andalib@gmail.com4yazd universityyazd universityallame tabatabayi universityyazd universityDue to the complexity of science, technology and innovation system, policymakers and decision-makers are concerned by designing a comprehensive model for policy making in this field. Therefore, it is essential to understand and extract relationships of science, technology and innovation policy indices. The purpose of this research is to identify and establish the link between indices in the form of regional innovation system. For this purpose, in the first step, using the review of the literature of research as well as the use of experts' opinions, the most important dimensions of the model of policymaking of science, technology and innovation were identified. Then, in the next step, interpretive structural modeling technique was used to communicate and sequence between the main dimensions and presenting the relational model. According to the results, 56 indicators in eight main dimensions were ranked in five levels. With the validation of the model, using structural equation modeling, it was determined that the two dimensions of the institutions and resources of science and technology are the basic foundations of science, technology and innovation policy in the special field of science and technology in Yazd province that the policymaking process is practically from these two dimensions of the beginning gets.http://modiriyatfarda.ir/Article/26690Science and Technology Policy Innovation Regional Innovation System Interpretive Structural Modeling.per1مدیریت فردا2228-60472228-60472021-051965165184articlehamid arvandhamid4964@gmail.com1mohamadJavad Hozoorihozoori@yahoo.com2payame noor universitypayame noor universityContext: The purpose of the present study is to design native model for enhancing the practical relevance of organizational research in the Iran’s public sector. Methods: Considering that the present study seeks to provide conceptualization and theoretical completion of the phenomenon under study, the present is fundamental in terms of purpose and the research strategy is exploratory mixed method (qualitative - quantitative). a semi-structured interview was used in qualitative stage and a questionnaire was used in quantitative stage to data collection. The analysis method in the qualitative stage of research was data coding and in the quantitative stage is Structural equation modeling using the PLS software. Result: The results of qualitative stage indicate that "giving significance to content " has been identified as a central and the categories include the research ecosystems , researcher expertise , research management skill, research place in decision-making, Research Health , Optimal Persuasion of practitioners and pragmatism in the research design has been identified related with central phenomenon. statistical analysis in the quantitative stage confirms the research model and hypothesized relationships between variables. Conclusion: at the height of the attention and sensitivities of the scientific and management community to the necessity of scientific leap and acceleration, Using the model can enhance the practical relevance of organizational research. http://modiriyatfarda.ir/Article/26693Practical relevance Organizational Research Structural Equation Modeling Grounded theory Significance of Content Research User.per1مدیریت فردا2228-60472228-60472021-051965147164articleحسام الدین جعفری ندوشنhesamadin.jafari@gmail.com1Seyed Haidar Mirfakhradinimirfakhr@yazd.ac.ir2Seyed Mahmood Zanjirchizanjirchi@yazd.ac.ir3yazd universityyazd universityyazd universityTo reach sustainable development, economical, social, and environmental elements need to be taken into account. Industrial activities as activities which has distinctive impacts on all parts of development need to be studied more than before. The aim of this study was to present a strategic model of sustainable industrial development in Yazd province. In order to achieve the objectives of the research by using two methods of Unplanned targeted sampling and snowball sampling, the opinions of 15 managers and organizational policymakers of Yazd Industrial Towns (Industrial Experts) were used. The process of conducting this research includes three steps: a) Identifying sustainable industrial development strategies in Yazd province through in-depth interviews with experts; b) Screening identified strategies using fuzzy Delphi technique. C) Presenting a strategic model of sustainable industrial development in Yazd province, using the DEMATEL-ISM method. The results showed that the model of sustainable development strategy in Yazd province has 4 different levels with "studying to recognize global markets for Yazd's goods and services and providing countries guide leaflets" as the highest level which is the underlying element of the model. So, sustainable development in Yazd needs to set out using the mention strategy so that it lays the groundwork for implementing the fifteen higher-order strategies. http://modiriyatfarda.ir/Article/26738development development strategy sustainable industrial developmentper1مدیریت فردا2228-60472228-60472021-051965279292articleseyyed morteza ghayours.ghayour@yahoo.com1niloofar nejati yazdi nejadnejati83@yahoo.com2amir ghafourian shagerdiamghafourian@yahoo.com3emam reza internationaluniversity emam reza international university emam reza internationaluniversity Because green practices are very common in industrial environments and have affected on performance.The present study investigates the effect of green supply chain management measures on performance and competitiveness in Chadormelo iron ore mine. This research is applied in terms of purpose and descriptive-survey in terms of analytical method. The statistical population of this study is the managers and organizational experts of Chadormelo Iron Ore Company (317 people), of which 180 people were selected as a sample by simple random sampling method.Data collection tools were a localized questionnaire based on the research of Yang et al. (2013) and Younes et al. (2016).The validity of the questionnaire was confirmed by the validity criterion and its reliability was confirmed by Cronbach's alpha coefficient.Structural equation modeling and PLS software were used to analyze the data.The test of research hypotheses with the help of structural equation modeling showed that internal measures and external collaborations of green supply chain management are related to green performance and competitiveness of the company.Also, the relationship between both green supply chain management departments and the company's social performance was confirmed.On the other hand, the relationship between competitiveness and corporate social performance was positive and significant.In addition, the mediating role of competitiveness in the relationship between green supply chain management and social performance was only confirmed in terms of internal measures and external participation.Finally, it can be said that internal measures and external partnerships of green supply chain management in Chadormelo Company strengthen the company's social performance. http://modiriyatfarda.ir/Article/26746Green Supply Chain management Internal Practices External Cooperations Competitiveness Social Performanceper1مدیریت فردا2228-60472228-60472021-05196500articleعلی صفاری دربرزیasafaari@gmail.com1Pooria Malekinezhadpooria.malekinejad@stu.yazd.ac.ir2habib zare ahmadabadizareyazduni97@gmail.com3Higher Education Complex of Bam, Bam, IranYazd UniversityYazd UniversityThe strategy map, as a visual representation of the vital characteristics of the organization, identifies causal relationships between the characteristics. This study aims to level the strategic plans of the Comprehensive University of Applied Science and technology using the structural-interpretive modeling approach. The research is an applied type and is a questionnaire in terms of qualitative nature and data collection tools. The statistical population of the research consists of faculty members, presidents, and senior deputies of the Comprehensive University of Applied Sciences and technology during the years 1397-1398. In this study, after obtaining strategic plans, using a balanced scorecard approach, strategic plans were examined from 4 perspectives of a balanced scorecard and then using interpretive structural modeling, communication, and The level of strategic plans has been achieved. The results show that ten comprehensive strategic plans developed for the university are at three general levels. Based on the communication model, the strategic plan of prioritizing cultural programs has been identified as the underlying factor of the model, which is in the dimension of balanced growth and learning in terms of balanced scorecard dimensions. The results of this research can be used by senior managers of the University of Applied Sciences and technology as a beacon in achieving the third generation university and entrepreneurship. http://modiriyatfarda.ir/Article/26757 strategic planning modeling structural-interpretation University of Applied Sciences and technology the balanced scorecard. per1مدیریت فردا2228-60472228-60472021-05196500articlehajar baratidr.habarati@gmail.com1hamidreza oreyzidr.oreyzi@edu.ui.ac.ir2University of IsfahanThe purpose of this study was to investigate the interactive effect of two types of dimension-oriented and task-oriented assessment center and type of exercises. In the first study three exercises of role playing, group discussion and commercial play and in the second study three exercises of role playing, case study and oral presentation were used. The first sample consisted of 20 managers of Isfahan Regional Electricity Company and the second sample included the same number of managers of Isfahan Refining and Distribution Company who were selected by in convenience method. Two-way analysis of variance was used to analyze the data. The results showed that in both studies the interactive effect was significant, which means that in a particular center with specific exercises appears better performance. In dimension-oriented diagnostic assessment center, group discussion is weaker than two role-playing and commercial play exercises (p <0.01), whereas in task-oriented diagnostic assessment center, commercial play is weaker than the role playing (p <0.01). Organizations are advised to use both types of assessment centers and all types of exercises during the diagnostic evaluation. However, the alignment of the exercises should be concentrated on the interactive aspect for the dimension-oriented assessment centers and on the diagnostic and exploratory aspects in the task-oriented assessment centers to improve performance.http://modiriyatfarda.ir/Article/26762performance of Managers Dimension-oriented Assessment Center Task-oriented Assessment Center Exercisesper1مدیریت فردا2228-60472228-60472021-05196500article Mehrgan Mehrganmehrganiran@gmail.com1asghar abolhasaniabolhasani2003@yahoo.com2حمیدرضا نورعلیزادهnouralizadeh@iust.ac.ir3University of Science and TechnologyThis research aims to investigate the relationship between bank health and Insolvency risk of banks. For this purpose, after studying the related literature all indicators of bank health were extracted from both classic and Islamic perspectives, which include capital adequacy ratios, asset quality, management, profitability, liquidity, and market risk sensitivity. This resulted in a model with five dimensions and thirty nine factors. Then, to investigate the effect of all components of the bank's health on Insolvency risk, data related to 18 banks between 2006 and 2017 were gathered. Then, the research hypotheses were examined using data panel regression statistical method and applying Eviews 9 software. The results showed that the ratio of total facilities granted to total assets, the ratio of net profit to the number of employees, net profit growth rate, the ratio of attracted deposits (total deposits) to payment facilities, the ratio of net profit to total revenues Common and non-common, the ratio of total facilities granted to total deposits, the ratio of high liquidity assets (current assets) to total deposits, the ratio of high liquidity assets (current assets) to total assets, interest rate sensitivity and the ratio of facilities to total liabilities and insolvency risk of banks has a significant relationship and other variables have not had a significant effect on insolvency risk. http://modiriyatfarda.ir/Article/26772Bank Health Insolvency Risk of Banks Camel Rating System Patrol Rating System Capital Adequacy Ratios Asset Quality Management Profitability Liquidity And Market Risk Sensitivityper1مدیریت فردا2228-60472228-60472021-051965103132articlehamid reza masoudimassoudi_ha@pnu.ac.ir1payamenoor university,karaj branchThe purpose of this study is to investigate the effect of services provided by employees on customers' behavioral goals with the mediating role of their satisfaction among Razi Insurance customers in Qazvin. A questionnaire with a five-point Likert scale was used to collect data, Cronbach's alpha coefficient and combined reliability were used to measure its reliability, and the extracted mean variance (AVE) was used to measure its validity. The statistical population of the study is Razi Insurance customers in Qazvin. The available sampling method and statistical sample size using Cochran's formula is 384 people. In order to describe the findings, the frequency distribution table as well as bar graphs and central indicators such as mean as well as dispersion indices such as standard deviation and variance have been used. To answer the research questions and conclude from statistical methods and different tests using SPSS22 and LISREL8.54 software, to check the normality of the data from Kolmogorov-Smirnov test, confirmatory factor analysis test to confirm Validity of the questions and structural equation modeling technique were used to evaluate the fit of the research model with the collected data. The results showed that the main services provided by employees at a rate of 0.23 on customer satisfaction, communication services provided by employees at a rate of 0.42 on customer satisfaction and also 0.36 customer on the behavioral intention of customers (behavioral intentions). . Also, 14.5% of the total effect of the main services provided by employees on customer behavioral goals and 28.5% of the total effect of communication services provided by employees on customer behavioral goals are indirectly explained by the mediating variable of customer satisfaction.http://modiriyatfarda.ir/Article/26795Main services provided communication services provided customer satisfaction customer behavioral goals.per1مدیریت فردا2228-60472228-60472021-05196500articleMohammad khosravimkh_2002@yahoo.com1Mir Ali Seyed Naghaviasnagavi@yahoo.com2hamed dehghanandehghanan.h@gmail.com3vahid nasehifarnasehifar@atu.ac.ir4Allameh Tabataba’I UniversityOrganizations are entering a knowledge-based economy, an economy in which knowledge and intangible assets are recognized as the most important competitive advantages of organizations. In a knowledge-based economy, intellectual capital is an important part of corporate value. Intellectual capital is a new and somewhat widespread concept that is associated with intangible concepts and is clearly one of the company's volatile assets. One of the components of intangible assets is intellectual capital, which has a significant impact on the performance and implementation of strategic goals of organizations. Therefore, the implementation of intellectual capital in knowledge-based companies is very important. Therefore, the main purpose of this study is to provide a model for the implementation of intellectual capital in knowledge-based companies. In this regard, after examining the theoretical foundations and extensive interviews with experts, the variables and components of the implementation of intellectual capital in knowledge-based companies were identified. Then, through the method of interpretive structural analysis, the general research model was presented and with the fuzzy AHP approach, the components of each of the implementation variables of the weighted and prioritized model were implemented.http://modiriyatfarda.ir/Article/26834Intellectual capital Danesh Bonyan company evaluation ISM FAHPper1مدیریت فردا2228-60472228-60472021-051965293308articleAbdolrasoul AfrasiabiAlirasoolafra@gmail.com1atefeh ahmadiatefe.ahmady@yahoo.com2In the present study, according to theories related to the transportation sector, and using the data of a questionnaire, the factors affecting the development of road transport in Bushehr province have been investigated. Therefore, 28 effective factors were identified, each of them classified in three sections: users direct costs, road safety and macro factors.Then, by using inferential statistics methods, the significance and ranking of the factors studied and using the linear logarithmic model, the relationship between each of the factors with its sub-section has been investigated. . The results show that all factors related to the mentioned sectors have a significant effect and among the factors affecting the development of road transport, road safety factors are in the first priority and macro factors are in the second priority and Direct cost factors are in the third priority. Also among the subsections related users direct costs factors, the rate of wear and tear of the fleet in the first priority, among road safety factors, all the priority factors are the same and among the major factors, customs barriers are at first priority. The results of the linear logarithmic model also show that factors such as the amount of subsidies to fleet fuels and the taxes paid by users have a two-way relationship with direct users' costs, how to modify the geometry of roads, Police surveillance, monitoring companies Transportation and infrastructure quality of roads have a two-way relationship with road safety and sanctions, economical boom and customs barriers are among the factors that have a two-way relationship with macro factors.http://modiriyatfarda.ir/Article/26866reginoal development road transport Direct costs road safety macro factorsper1مدیریت فردا2228-60472228-60472021-05196500articleHadi Azarpirah.a.5924@gmail.com1saeed safarisafari@shahed.ac.ir2Amin Habib Raadahabibirad@yahoo.com3Development of open innovation in the organization, primarily requires determining the position of the organization in the spectrum of opennes. For this purpose, a framework and measurement tool is required. In this research, after reviewing the literature a measurement framework for open innovation was developed and applied by questionnaire and best–worst method. This quantitative measure combines the values of both dimensions and depth for each of the three inbound, outbound and Coupled innovation into a single measure. The results showed that the combined gained the most weight and inbound and outbound innovation are in the next priorities, respectively. In spite of the high weight of combined, the company has received low scores in this aspect, which leads to low score in open innovation. The analysis of scores shows how the company can plan to strengthen and develop an open innovation approach. For example , with greater focus on the implementation of innovation related initiatives such as " strategic alliance " or " creating or exploiting the networks " to enhance open innovation scores and exploit the advantages of open innovationhttp://modiriyatfarda.ir/Article/26871open innovation Inbound open innovation Outbound open innovation Coupled open innovation measuring open innovation best – worst methodper1مدیریت فردا2228-60472228-60472021-05196500articlemir saman pishvaeepishvaee@iust.ac.ir1seyed aliasghar ghadirighadiri_a96@pgre.iust.ac.ir2Mohamad Mahi Paydarpaydar@nit.ac.ir3Iran University of Science and TechnologyUniversity of Science and TechnologyToday, supply chain management and logistics play a vital role in increasing revenue, reducing costs, and increasing customer service. One of the common ways to reduce costs and improve the quality of purchases in the supply chain is to increase the level of cooperation between the stakeholders of the chain and the focus and integration of purchases. Every year, due to the inefficiency of the citrus supply chain network in Mazandaran province, we see a high share of intermediaries in purchasing products and, consequently, an increase in the final price in the market and a decrease in the producer's share of the final price. In this article, in order to improve these unfavorable conditions, an efficiency supply chain network has been designed, which aims to provide a platform for customers to buy directly from gardeners. In this research, customers are clustered with citrus sorting centers in terms of willingness to cooperate, amount and type of demand and distance. The customers who are most willing to cooperate and are closer to a sorting center come together and rent that sorting center and buy directly from the gardeners. Also, the proposed method determines the combination of cooperation between customers in order to minimize costs. Costs include the cost of purchasing, renting sorting centers, transporting citrus fruits from orchards to sorting centers, and from there to customers. In order to simultaneously optimize the two objective functions, the revised multi-option ideal programming approach has been used. In the continuation of the case study of citrus customers, which includes citrus exporters, various processing factories, fruit and vegetable fields, warehousemen, etc., has been done in Sari city.http://modiriyatfarda.ir/Article/26872Supply Chain Network Design Multi-objective model Group purchasing revised multi-choice goal programming citrus supply chainper1مدیریت فردا2228-60472228-60472021-05196500articleabdolhossein shokrishokri.hossein@ymail.com1houshang taghizadehtaghizadeh46@yahoo.com2Majid Bagherzadeh khajehdr.bagherzadeh@yahoo.com3گروه مدیریت، واحد تبریز، دانشگاه آزاد اسلامی، تبریز، ایرانEntrepreneurial ecosystem can lead to entrepreneurship development and be considered a strategy for economic development of countries; However, various studies have shown that limited knowledge of the factors and dimensions of the entrepreneurial ecosystem causes the loss of resources and lack of access to the benefits of implementing the entrepreneurial ecosystem. Accordingly, the purpose of this study is to explain the factors and dimensions of entrepreneurship ecosystem in manufacturing industries based on the data-based method. The present study was a qualitative and quantitative mix. Qualitative research method using data-based method to construct a conceptual model of entrepreneurial ecosystem has used experts familiar with the subject of entrepreneurship and ecosystems, which includes 16 people, using snowball sampling method. Data in this section are collected through semi-structured interviews. In order to analyze the data, a three-step process of open, axial and selective coding has been used. The results of this section show the paradigm model of the entrepreneurial ecosystem. In the quantitative part of the research, based on the sub-categories and concepts obtained in the qualitative stage, a researcher-made questionnaire was first developed, which was distributed among the members of the statistical sample after an initial review of validity and reliability. In this section, confirmatory factor analysis has been used to confirm the components of the entrepreneurial ecosystem paradigm model and data analysis. The results of this section indicate the appropriateness of each measurement model as part of the designed model.http://modiriyatfarda.ir/Article/26896 Entrepreneurship ecosystem Manufacturing industries Data-based method per1مدیریت فردا2228-60472228-60472021-051965316articleBahareh Behzadibehzadi.vet75@gmail.com1mohammadreza hamidizadehm-hamidizadeh@sbu.ac.ir2Maryam Khoshneviskhoshnevis57@yahoo.com3islamic azad university,semnan branchshahid beheshti universityislamic azad university,semnan branchThe present time, the basis of entrepreneurship and value creation is innovation, as well as the provision of high value-added banking services. Thus, those are the main factors in the development of the banking network and improving the competitive advantage and performance of banks. Therefore, the aim’ paper is to model marketing and technological innovation variables based on the performance of the macroeconomic to explain their innovation functions in the country's banking network. To achieve this aim, by constructing a main hypothesis and four sub-hypotheses, the structural interaction of technological innovation behaviors and marketing innovation of ten selected banks on the macroeconomic performance of the country during the period 2009 to 2018 investigated. This research type is applied one in terms of purpose and in terms of nature, type of data and their collection method, is a causal based on econometrics techniques and analytical descriptive by regarding generalized system torque technique. In this study, the variables of economic growth and total value of exports, dependent variables and variables of technological innovation and marketing innovation of the banking network evaluated with the role of explaining economic performance. According to the research results, technological innovation with a positive effect of 0.09% and the variable of marketing innovation with a positive effect of 0.54% increase economic growth, as well as technological innovation with a positive effect of 0.08% and marketing innovation with a positive effect of 0.07%. Total exports have increased in the banking network. Therefore, technological innovation and marketing innovation have had a significant effect on economic growth and the value of the country's total exports. Therefore, five research hypotheses according to the function of banks and data conditions confirmed.http://modiriyatfarda.ir/Article/26899Technological Innovation Marketing Innovation Macroeconomic Performance GMM-SYS Method per1مدیریت فردا2228-60472228-60472021-0519657186articleSahar Kousarikosari@nrisp.ac.ir1Fatemeh Saghafifsaghafi@ut.ac.ir2Science Policy Department, National Research Institute for Science PolicyAssociate Prof. of University of Tehran Five- year national development plans have a key role in achieving the goals of the vision document. There are two categories for development plan writing policies: diffusion-oriented and mission-oriented. So, prioritization in using an effective combination of the them is necessary. The purpose of this study is to determine the gap of upstream documents and propose policies to develop the seventh plan of ICT-sector. This research is descriptive-analytical in nature and it uses content analysis and documentary review. The population of resaerch are 67 meta-documents that have been selected as a purposeful and accessible sample for study. Analytical-descriptive method has been used to interpret and analyze the data. Based on the research findings, main policies were examined with a two-dimensional framework: 1) technological issues, which used the OECD classification, and 2) functional innovations, which presented in the 7-scale Hekkert classification. Then, the xial coding of each category was done in three levels of government, legislative and executive, and finally, based on the SWOT analysis of existing documents and its compliance with the claimed performance, principles were presented to develop the seventh ICT development plan. Accordingly, the program will have the necessary credibility if the central policies and principles proposed in the Seventh Development Plan of the ICT Sector will be valid.http://modiriyatfarda.ir/Article/26904Information and Communication Technology Upstream Documents Seventh Development plan Content Analysisper1مدیریت فردا2228-60472228-60472021-05196500articlealireza hamidiehhamidieh@pnu.ac.ir1 farbod1819@outlook.com2The present research, examines e-business processes in relational, technical, and business components to IT-based business value in supply chain operations from the perspective of process analysis. The role of information sharing with the indirect effect of competitive strategy on supply chain performance in the context of structuring the organization's resources along with leveraging the operational capabilities of e-business to achieve a high level of supply chain competitiveness has been considered. To achieve the objectives of the research, a sample of 134 experts, managers and employees of manufacturing companies in the capital's industrial town was selected by non-probabilistic sampling method of available and contingent sampling. The statistical method of testing the hypotheses is variance-based structural equations which can be implemented in Smartpls 3.3.2 software. While confirming the three components of technical, relational and commercial as components of the e-business process, the role of mediating the variable dimensions of e-business capability in the business dimension and competitive strategy was also confirmed. Findings show that the factor of distributor participation in the relational dimension with a total coefficient of 0.246 in the first priority, information sharing with a total coefficient of 0.244 in the second priority, process architecture flexibility in the technical dimension with a total coefficient of 0.22 in the third priority, participation And suppliers are in a relational dimension with an average effect factor of 0.163 in the fourth priority and finally the capabilities of e-business development with an average effect factor of 0.110 in the fifth priority in terms of impact on competitive performance.http://modiriyatfarda.ir/Article/26935e-Business Process Digital Supply Chain Competitive Supply Chain Performance Process Components competitive Strategy Resource Structuring Platform Architecture Flexibility E-Business Feasibilityper1مدیریت فردا2228-60472228-60472021-0519651728articleseyyed hossein ouraees.h.ouraee@gmail.com1Mohammadrahim Esfidaniesfidani@ut.ac.ir2Masoud Keimasikeimasi@ut.ac.ir3tehran university,alborz brabchtehran universitytehran universityOpen banking is a new paradigm that is rapidly growing in the world banking industry. Moving towards open banking and using the capacities and potentials of cooperation with innovative businesses can draw a clear horizon for maintaining banking services' survival as one of the macro banking strategies. But this requires a change in the traditional business model of banks. The purpose of this study is to provide a business model framework for commercial banks with an open banking approach. In this study, using banks' approach to participate in the financial ecosystem and the type of cooperation with third parties, four types of the strategic approaches and the dimensions of banks' business model in each situation are described. Accordingly, each bank can have one of the roles, including the integrator, producer, distributor, and the platform in open banking. In this research, a multi-case study research method has been used in which, based on the opinion of experts, three banks were studied, selected, and the dimensions of their business model were examined. Sepah Bank as a bank with an integrating role, Pasargad Bank as a bank with a producer role and Ayandeh Bank as a bank with a platform role were studied. According to experts in this field, no bank in Iran has the function of the distributor. The characteristics and the dimensions of each bank's business model vary according to their chosen approach to open banking and interaction with third partieshttp://modiriyatfarda.ir/Article/26957Business Model Commercial banksOpen Banking Case Studyper1مدیریت فردا2228-60472228-60472021-0519654356articlesamaneh asadollahniapelargonium100@gmail.com1mortaza honarmand azimiaesmdblan@yahoo.com2alireza bafandeh zendeha.b.zendeh@gmail.com3Kamaleddin Rahmanikr13452000@yahoo.com4islamic azad university,tabriz branchislamic azad university,tabriz branchislamic azad university,tabriz branchislamic azad university,tabriz branchBusiness models that have received special attention in recent years reflect the logic of value creation by businesses. On the other hand, with the growth of industries, nature undergoes serious changes and damages, forests and pastures are destroyed. The water is polluted. Industrial waste surrounds nature and causes serious damage to human health. Finally, the wheels of industry, which were moved for the comfort and convenience of human beings, this time acted against his health, in which the dairy industry is no exception to this rule. The dairy industry is basically a health-oriented industry for society, but on the other hand, a little neglect of the pollution caused by it can severely affect human health and the environment. This research seeks to find a suitable business model for the dairy industry that while maintaining the nature of the business model, is also environmentally friendly. This research has been done with a qualitative approach and by applying the data research method of the grounded theory. In-depth interviews were conducted with20 experts to collect research data. theoretical Sampling was done. Then the coding was done on the interview and the concepts and categories were formed from them and finally a paradigm model was obtained.This model includes the main category green helper resources, causal conditions or green financial issues, intervening factors (green distribution channels), background conditions including green customers, outcome (green value proposition) and strategies (green helper strategies and actions).http://modiriyatfarda.ir/Article/26973business model environment dairy industryper1مدیریت فردا2228-60472228-60472021-05196500articleAlireza Aliahmadipe@iust.ac.ir1alireza moeinimoini@iust.ac.ir2Soroosh Fayazsorooshf@chmail.ir3Reza Zabihir.z.iran@chmail.ir4elm va sanat universityelm va sanat universityelm va sanat universitypayamenoor university,garmsar branchRegarding the full-scale economic warfare against the Islamic Republic of Iran and, consequently, the threat of multiple impacts on Iranian organizations, the general policies of resistive economy should be considered as a road map for Confronting crises and economic capability of organizations. Therefore, the attention and focus of this research is on designing a model for assessing the extent to which general policies of resistive economy are realized at the level of government production organizations. In addition to evaluating the performance of a production organization in order to meet the requirements of a resilient economy and identify the status quo, the model can be used to strategically select programs and improvement projects to meet the requirements, based on performance gaps and the pattern of relationships between function and conductor criteria in order to achieve requirements of resistance economics. In this research, the data were collected through reviewing and studying library resources, documents, and using the focus group technique as a complementary method, the method of analysis of the subject was used and the base codes, sub-criteria (basic themes), and the criteria for the model (organizing content) were specified. In the following, using the Structural-Interpretative Modeling (ISM) approach, the main criteria identified were addressed to 25 members of the statistical population in the form of a questionnaire and based on which relations between the criteria and severity of influence or dependence of each criterion were determined. This research attempts to address all aspects of the resistive economy as a contemporary version of the Islamic economic system. This model consists of seven main criteria in four levels.http://modiriyatfarda.ir/Article/27114Resistive economy Evaluation Model Performance Evaluation Resilience Manufacturing Organization