Subject Areas :
1 - University of Tehran
Keywords:
Abstract :
References:
كزازي،ابوالفضل وسركيسيان،آلفرد" انعطاف پذيري توليد: مدل مفهومي" فصلنامه مديريت وتوسعه شماره 12
نريماني، رامين،"سيستم هاي توليد انعطاف پذير" فصلنامه صنعت وتوسعه "شماره 23
کاتلر، فلیپ،آرمسترانگ،گری، اصول بازاریابی، ترجمه علی پارسائیان، تهران، نشر آیلار، 1384
David J. Closs, Morgan Swink, Anand Nair, The role of information connectivity in making flexible logistics programs successful, International Journal of Physical Distribution & Logistics Management, Year: 2005 Volume: 35 Issue: 4
S.Fujii (Kobe University)Yamazaki MazakCorp. High Volume Flexible Manufacturing System, www.ims.mstc.or. jp/project/ project_end/97004/ ppt/97004_jpn2.ppt
Ernesto Gutierrez-Miravete, Rensselaer at Hartford, 275 Windsor St, Hartford, CT 06120” Linear &Non- Linear Programming in Flexible Manufacturing Systems” Spring 2002
ANDREA KRASA SETHI& SURESH PAL SETHI” Flexibility in Manufacturing: A Survey” The International Journal of Flexible Manufacturing System,1990
Tom Foster” Flexible Manufacturing Systems“ Boise State University,2004
Sunil Babbar, A Dynamic Model for Continuous Improvement in the Management of Service Quality, International Journal of Operations & Production Management , Year: 1992 Volume: 12 Issue: 2
Riccardo Manzini, Mauro Gamberi, Alberto Regattieri, Design and control of a flexible order-picking system (FOPS): A new integrated approach to the implementation of an expert system, Journal of Manufacturing Technology Management, Year: 2005 Volume: 16 Issue: 1
Fecikova, I.. A index method for measurement of customer satisfaction. TQM magazine, 16, 1. 2004.
American Customer Satisfaction Index Report on theNASA – Glenn Research,p127 Ibid,p130
Michael W Lowenstein,” The Customer Loyalty Pyramid” Journal of Consumer Marketing, Vol16, No4,1999
Taqi N. Al-Faraj, Abdulaziz S. Alidi, Evaluating Teaching Staff: Data Envelopment Analysis, International Journal of Educational Management, Year: 1991 Volume: 5 Issue: 6
Taqi N. Al-Faraj, Abdulaziz S. Alidi, Khalid A. Bu-Bshait, Evaluation of Bank Branches by Means of Data Envelopment Analysis, International Journal of Operations & Production Management, Year: 1993 Volume: 13 Issue: 9
Chien-Ta Ho, Yun-Shan Wu, Benchmarking performance indicators for banks, Journal of Benchmarking: An International Journal, Year: 2006 Volume: 13 Issue: 1/2
Russell S. Winer," Customer Relationship Management:A Framework, Research Directions, and the Future" University of California at Berkeley, April 2001
Michael W Lowenstein,” The Customer Loyalty Pyramid” Journal of Consumer Marketing, Vol16, No4,1999
Palmer, Adrian.David Bejou & Christine T.Ennew. “TRUST, ETHICS AND RELATIONSHIP SATISFACTION” INTERNATIONAL JOURNAL OF BANK MARKETING,Vol16.NO4 , 2000
Russell S. Winer," Customer Relationship Management:A Framework, Research Directions, and the Future" University of California at Berkeley, April 2001
كزازي،ابوالفضل وسركيسيان،آلفرد" انعطاف پذيري توليد: مدل مفهومي" فصلنامه مديريت وتوسعه شماره 12
نريماني، رامين،"سيستم هاي توليد انعطاف پذير" فصلنامه صنعت وتوسعه "شماره 23
کاتلر، فلیپ،آرمسترانگ،گری، اصول بازاریابی، ترجمه علی پارسائیان، تهران، نشر آیلار، 1384
David J. Closs, Morgan Swink, Anand Nair, The role of information connectivity in making flexible logistics programs successful, International Journal of Physical Distribution & Logistics Management, Year: 2005 Volume: 35 Issue: 4
S.Fujii (Kobe University)Yamazaki MazakCorp. High Volume Flexible Manufacturing System, www.ims.mstc.or. jp/project/ project_end/97004/ ppt/97004_jpn2.ppt
Ernesto Gutierrez-Miravete, Rensselaer at Hartford, 275 Windsor St, Hartford, CT 06120” Linear &Non- Linear Programming in Flexible Manufacturing Systems” Spring 2002
ANDREA KRASA SETHI& SURESH PAL SETHI” Flexibility in Manufacturing: A Survey” The International Journal of Flexible Manufacturing System,1990
Tom Foster” Flexible Manufacturing Systems“ Boise State University,2004
Sunil Babbar, A Dynamic Model for Continuous Improvement in the Management of Service Quality, International Journal of Operations & Production Management , Year: 1992 Volume: 12 Issue: 2
Riccardo Manzini, Mauro Gamberi, Alberto Regattieri, Design and control of a flexible order-picking system (FOPS): A new integrated approach to the implementation of an expert system, Journal of Manufacturing Technology Management, Year: 2005 Volume: 16 Issue: 1
Fecikova, I.. A index method for measurement of customer satisfaction. TQM magazine, 16, 1. 2004.
American Customer Satisfaction Index Report on theNASA – Glenn Research,p127 Ibid,p130
Michael W Lowenstein,” The Customer Loyalty Pyramid” Journal of Consumer Marketing, Vol16, No4,1999
Taqi N. Al-Faraj, Abdulaziz S. Alidi, Evaluating Teaching Staff: Data Envelopment Analysis, International Journal of Educational Management, Year: 1991 Volume: 5 Issue: 6
Taqi N. Al-Faraj, Abdulaziz S. Alidi, Khalid A. Bu-Bshait, Evaluation of Bank Branches by Means of Data Envelopment Analysis, International Journal of Operations & Production Management, Year: 1993 Volume: 13 Issue: 9
Chien-Ta Ho, Yun-Shan Wu, Benchmarking performance indicators for banks, Journal of Benchmarking: An International Journal, Year: 2006 Volume: 13 Issue: 1/2
Russell S. Winer," Customer Relationship Management:A Framework, Research Directions, and the Future" University of California at Berkeley, April 2001
Michael W Lowenstein,” The Customer Loyalty Pyramid” Journal of Consumer Marketing, Vol16, No4,1999
Palmer, Adrian.David Bejou & Christine T.Ennew. “TRUST, ETHICS AND RELATIONSHIP SATISFACTION” INTERNATIONAL JOURNAL OF BANK MARKETING,Vol16.NO4 , 2000
Russell S. Winer," Customer Relationship Management:A Framework, Research Directions, and the Future" University of California at Berkeley, April 2001