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Open Access Article
1 - Comprehensive Design Of Empowering Human Resources Using Knowledge Management (Case Study I.R.I Customs)
محمد سعید پوررضا mohamadAli sarlak Ali JamshidiIssue 71 , Vol. 71 , Summer 2022Summary Human resources are the most valuable resource of an organization that can shape the competitive advantage of today's organizations to cope with widespread environmental changes. Powerful human resources are the winners of today's organizations. The purpose of MoreSummary Human resources are the most valuable resource of an organization that can shape the competitive advantage of today's organizations to cope with widespread environmental changes. Powerful human resources are the winners of today's organizations. The purpose of this research is to achieve and design a comprehensive human resource empowerment model with the help of knowledge management in the Islamic Republic of Iran Customs. In this study, the qualitative research method (Delphi) was used and the opinion of Islamic Republic of Iran Customs experts and academic experts in the fields of knowledge management and human resources empowerment were used. This method was performed in three rounds and two dimensions, ninety components and sixty-six indices were identified. Also, Delphi process was extracted after removing two-dimensional low-average components, nineteen components and forty-six indices for model design. After determining the weights of each of the components and indices, the highest ranked indices in each component were selected to design the final model and the final model was designed. Manuscript profile -
Open Access Article
2 - A model for evaluating green marketing in the insurance industry
aigin ghorbani ameneh khadivar leili niakanIssue 71 , Vol. 71 , Summer 2022The insurance industry is vital in the country that is affected by green marketing. However, there is no accurate information on the green marketing situation in the country's insurance industry. This research has been tried to identify the main criteria of green market MoreThe insurance industry is vital in the country that is affected by green marketing. However, there is no accurate information on the green marketing situation in the country's insurance industry. This research has been tried to identify the main criteria of green marketing evaluation to provide a model for a green marketing audit. In this regard, first, the main criteria were identified and approved by experts through a questionnaire. The final framework consists of 24 sub-criteria that are classified into ten criteria. Then, by using the fuzzy DEMATEL method, the internal relationships between the criteria and the hierarchical analysis method, each criterion and sub-criteria's final weight are obtained. According to the results, among the causes, the criterion of mission has the greatest effect on all criteria and takes the least effect from other criteria. So, this criterion has the most stimulus role, and by optimizing it, we can expect the optimization of other factors. The green sales factor is also strongly influenced by other factors and is optimized by optimizing other factors. Also, the criterion of the mission with an effective weight of 0.23 is the most important, and the criterion of green design with an effective weight of 0.024 is the least important Manuscript profile -
Open Access Article
3 - Testing the Conceptual Model of Factors Affecting the Development of Service Innovation in the Banking Industry (Case Study: Bank Mellat, East Azerbaijan Province)
Behrouz Amini Naser Fegh-hi farahmand Soliman IranzadehIssue 71 , Vol. 71 , Summer 2022Innovation plays an important role in the banking industry, which is very competitive. In addition to their social responsibility obligations, banks are responsible for maximizing profitability and increasing shareholder wealth, and the only way for banks to achieve thi MoreInnovation plays an important role in the banking industry, which is very competitive. In addition to their social responsibility obligations, banks are responsible for maximizing profitability and increasing shareholder wealth, and the only way for banks to achieve this desired result is through innovation. Therefore, the purpose of this study was to test the conceptual model of factors affecting the development of service innovation in the banking industry. This research has been based on an applied-developmental goal. In this research, in the first stage, using structural-interpretive modeling, the conceptual model of factors affecting the development of service innovation in the banking industry has been developed and in the next stage, using the path-structural modeling, the developed model has been tested. To collect the data, two researcher-made questionnaires were used, which were distributed among the members of the statistical sample after determining their validity and reliability. The statistical population in the model development section, experts familiar with the subject and in the model testing section, all managers, heads of branches and their deputies in Bank Mellat have been. Accordingly, 13 experts and 108 managers, heads of departments and deputies participated in two parts of the study as a statistical sample. Findings while showing different relationships between the dimensions of service innovation development in the banking industry, show that the process of new service development is the most influential factor and the organization and management are the most influential factor in the development of bank service innovation. Manuscript profile -
Open Access Article
4 - Development of a Detailed Assessment Model for Business Process Maturity: A Case Study of East Azerbaijan Gas Co.
aida farshidfar Mir Saman PishvaeeIssue 71 , Vol. 71 , Summer 2022Process management in the organization requires the creation of process insights throughout the organization. In this regard, organizations need a comprehensive method to evaluate the implementation of organizational processes that determine the factors affecting the im MoreProcess management in the organization requires the creation of process insights throughout the organization. In this regard, organizations need a comprehensive method to evaluate the implementation of organizational processes that determine the factors affecting the implementation of organizational programs. For this purpose, it is a responsive way for organizations that, in addition to creating awareness of the effective factors, provide a roadmap to improve the realization of the organization's plans and visions. In the present article, to facilitate the management of processes in the East Azerbaijan Province Gas Co., a Hybrid Process Maturity Model has been developed. This model has been presented and implemented with a combined approach of selected maturity models, considering the limitations of maturity models, which makes the models not comprehensive enough. The capability of the proposed model framework, unlike other models, is that the above model can be evaluated in detail. In this regard, first, the key processes of the company have been identified. Then by collecting the required information on how to implement the processes, the maturity levels of the key processes of the organization have been evaluated according to the proposed model and current level, the desired level of maturity is set. Implementing solutions also have been proposed to improve the processes. According to the collected information, 16 of the 26 Key Processes of the East Azerbaijan Gas Co. are at level zero or incomplete process implementation, eight processes are at level one or planned and two processes are at level two or controlled. Manuscript profile -
Open Access Article
5 - The role of quantum management in emotional fatigue with an emphasis on mediating organizational trauma
Farshid Aslani Hamed fazeliIssue 71 , Vol. 71 , Summer 2022Today, organizations are exposed to numerous injuries and damages, which is referred to as organizational trauma, and the need to manage these shocks is at the forefront of the current affairs of organizations. In this study, the role of quantum management in emotional MoreToday, organizations are exposed to numerous injuries and damages, which is referred to as organizational trauma, and the need to manage these shocks is at the forefront of the current affairs of organizations. In this study, the role of quantum management in emotional fatigue was monitored by emphasizing the mediation of organizational trauma in Sepah Bank in Chaharmahal and Bakhtiari province. This research is in the category of descriptive-correlational research in terms of applied purpose and in terms of data collection method. The statistical population of this study is all employees of Sepah Bank in all branches of Chaharmahal and Bakhtiari province, which according to the latest census is estimated at 214 people. The sample size was calculated using Cochran's formula, 138 people. The collection tool in this study is the standard. Structural equation modeling method (smart pls) was used to analyze the collected data. In general, the research hypotheses were confirmed and the results showed that quantum management has a positive and significant effect on emotional fatigue and organizational trauma and organizational trauma has a positive all employees of Sepah Bank in all branches of Chaharmahal and Bakhtiari province, which according to the latest census is estimated at 214 people. The sample size was calculated using Cochran's formula, 138 people. The collection tool in this study is the standard. Structural equation modeling method (smart pls) was used to analyze the collected data. In general, the research hypotheses were confirmed and the results showed that quantum management has a . Manuscript profile -
Open Access Article
6 - Analysis and classification of factors and capacities affecting the promotion of social capital by causal layer analysis
hakem ghasemi Mahdi Nikooye Shahriar shirooyehpourIssue 71 , Vol. 71 , Summer 2022Social capital is an asset and credit derived from social relations. Having this capital will facilitate the advancement of affairs, reduce costs and save capital. Its importance is such that its existence leads to the effectiveness and optimization of affairs for the e MoreSocial capital is an asset and credit derived from social relations. Having this capital will facilitate the advancement of affairs, reduce costs and save capital. Its importance is such that its existence leads to the effectiveness and optimization of affairs for the exploitation of other assets. However, so far the measures taken to prevent the reduction of this valuable capital have not been successful and it is also necessary to identify the factors affecting the state of social capital and the effects and consequences it can have. In this study, using the method of layer analysis of causes as one of the future research methods to deeply investigate the cause of a phenomenon in different layers, the factors affecting the state of social capital in four layers have been identified. Accordingly, these factors are defined and categorized in four layers of litany, system, worldview and metaphors, and based on this, the existing capacities in the province to improve the status of social capital in these four layers have been determined. The results show that paying attention to the effective factors in the lower layers such as worldview and discourse as well as the effective factors of the myth and metaphor layer can greatly help the problem of reducing social capital and by applying strategies based on this method can be He was more hopeful of promoting social capital. Manuscript profile
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Open Access Article
1 - Investigating Effect of Technological Variables and Organizational Learning on Organizational Performance Through the Mediation of Organizational Innovation (Case Study: Iranian Industry Bank)
Mahdi Joneidi Jafari Mohammad AghdasiIssue 57 , Vol. 17 , Winter 2019This paper examines the effects of technological variables, including top management support for technology, on the development of technological skills, technological distinctive competencies and organizational learning. It also examines the effects of technological dis MoreThis paper examines the effects of technological variables, including top management support for technology, on the development of technological skills, technological distinctive competencies and organizational learning. It also examines the effects of technological distinctive competencies and organizational learning on organizational innovation. How these variables affect organizational performance. This study was conducted using a descriptive-survey research method with a sample of 30 banks approved by the Central Bank of Iran using a questionnaire and through structural equation method. The results of the research show that: (1) top management support has a positive impact on the development of technology skills, technological distinctive competencies, and organizational learning. (2) Technological distinctive competencies and organizational learning, directly or indirectly through organizational innovation, have a positive impact on organizational performance. It was also confirmed that innovation has a positive impact on organizational performance. Research also has recommendations for business professionals that the creation of merit is complex and a long-term process that should be pursued with the long-term strategy of the company. Therefore, the involvement of management through the design of an entrepreneurial strategy is also a major issue. Manuscript profile -
Open Access Article
2 - Identifying and ranking the Factors Affecting the User Experience of Recommendation Systems in Online Environments (The Case Of: Digikala WebSite)
Mahdi Farmani Mohammad Ghaffari Hossein moeini Mostafa Zandi NasabIssue 61 , Vol. 18 , Winter 2020this research is going to identify and rank the factors influencing on user experience from proposing systems in online environment. This research is functional in terms of its purpose, and it is a descriptive one in terms of information gathering. The statistical popul Morethis research is going to identify and rank the factors influencing on user experience from proposing systems in online environment. This research is functional in terms of its purpose, and it is a descriptive one in terms of information gathering. The statistical population of the study was all users of DJ's internet store, who have used the services of this store in April and May of 2018. To determine the sample size, the Kumer and Lee patterns were used, the sample size was 500 and 458 of the samples in questionnaries were completed and obtained. Sampling method was used to select the members of the statistical sample and the data were collected by using both library method for reviewing the literature and the field method for distribution and collection of questionnaries. Validity of the questionnaries was measured by experts and reliability was confirmed by cronbach's alpha. Data analysis was done by exploratory factor analysis using spss software. The findings of this study showed that user experience includes 13 dimensions. To test the dimensions, a one sample T test was used. Therefore studying these dimensions showed that all dimensions are in good condition. Shannon Entropy was used to rank dimensions. Manuscript profile -
Open Access Article
3 - Designing Strategic Pattern of Knowledge Management in Cultural and Educative Affairs
mehdi rahimi Hadi Rezghi ali akbar farhangi nader mohagheghIssue 62 , Vol. 19 , Spring 2020These days based on the feature and variety of cultural and educative organizations designing the knowledge management components in accordance with strategy are different and the main strategy of organization improves the synergy of organizational knowledge. Success of MoreThese days based on the feature and variety of cultural and educative organizations designing the knowledge management components in accordance with strategy are different and the main strategy of organization improves the synergy of organizational knowledge. Success of a cultural and educative organization relies on applying an appropriate pattern of knowledge management in ruling that organization. A variety of factors may affect designing the strategic pattern of knowledge management that noticing to them may be a key issue in designing successful pattern of knowledge management. The aim of this research is to identify the fundamental components of knowledge management in Tehran province’s prison organization that may have an effect on designing an appropriate strategic pattern of knowledge management in cultural and educative affairs. For identifying and extracting the aimed components the qualitative method is chosen based on the explorative nature and complexity of different dimensions of research. For gathering information from the society of this research that include cultural bosses, employees and prisoners of cultural affairs the deep interview is used. The experts are chosen by using purposeful sampling method and theory. Data analysis shows that after 19 interviews the categories reached to a theoretical saturation. Findings show that 20 components including explanation and dissemination of organizational culture, knowledge oriented strategy an policies, patterning, role of leadership, importance of human resource, appropriate infrastructure of technology and information, evaluation processes of role, organizational structure, experts’ network, assigning rewards and incentives, educational programs, cooperation and teamwork, difficulty in accessing knowledge, knowledge management architecture, reengineering, clarity, trust, systematic relationship with stakeholders, knowledge strategies, importance of recording saving and documentation of knowledge are identified. Conclusion: Designing strategic pattern of knowledge management in cultural and educative affairs of Tehran’s province prison organization may be successful in case the identified components find establishment and to be used in that organization concerned. Manuscript profile -
Open Access Article
4 - Developing the Roadmap of Succession Planning in the Organization (Case study: Iranian Gas Transmission Company, district 3)
Mostafa Najafi Sharafeddin Mohammad arazi Aliakbar HasaniIssue 51 , Vol. 16 , Summer 2017Developing a roadmap for an organization creates a clear path to a series of goals and visions for the future. Organizations use roadmap as a tool for variety of strategic objectives and the reason of this, is the diversity of approaches and techniques in this field. Ro MoreDeveloping a roadmap for an organization creates a clear path to a series of goals and visions for the future. Organizations use roadmap as a tool for variety of strategic objectives and the reason of this, is the diversity of approaches and techniques in this field. Roadmap helps companies, industries and organizations to map what they need to do to succeed in the future. Planning for supply appropriate human resources for the organization's future is one of the key and strategic decisions making for the organizations. In general, the purpose of succession planning is the preparation of talented individuals within the organization, to fill key, delicate and strategic jobs. Therefore, planning to build an integrated model to replace the old forces in any organization is inevitable. Therefore, in this paper we have tried to draw a comprehensive roadmap for the implementation of the succession planning as a roadmap for the survival of the organization, as well. A case study in this paper is the Iranian Gas Transmission Company, district 3 and with respect to the company's strategic importance to the country from different aspects affecting the sustainable growth, the development of roadmap for the future of this organization has been on the agenda. Data collection based on experts' comments and by using the Delphi process was conducted. The findings show that the roadmap developed according to the validation conducted by experts, has been well managed the visible and invisible Gas company needs to provide succession of forces according to the goals. Manuscript profile -
Open Access Article
5 - Investigating the Relationship between Organizational Performance Evaluation Components (Case Study: Public Sector Purchasing Organization)
Alireza AliahmadiIssue 63 , Vol. 19 , Summer 2020The evaluation of the organizational performance is an important area in management. The significance of the performance evaluation is mainly associated with its necessity for the originations and managers. In other words, if the performance of the organization is not e MoreThe evaluation of the organizational performance is an important area in management. The significance of the performance evaluation is mainly associated with its necessity for the originations and managers. In other words, if the performance of the organization is not evaluated, its management is hampered. This study aims to examine the relationship between the components of organizational performance evaluation. The research population includes 30 cases chosen from the university lecturers and the elite in the fields of organizational performance evaluation, supply chain, logistics and support. The sample size was determined using the census approach. The research method was descriptive and correlational, and a self-constructed questionnaire—using the Delphi method— was used to collect the data. The validity and reliability of the scale were reported as 0.96 and 0.91, respectively. The obtained data were analyzed using both descriptive and inferential statistics in the form of tables and figures. The data were analyzed by Smart PLS and Structural Equation Modeling. Attempts were made to examine all the factors affecting the logistic organizational performance. Therefore, six main factors and 30 minor factors in the form of 101 items were examined. The results showed that infrastructure and input, growth and learning, results and consequences, stakeholders’ satisfaction, finance and procedures were confirmed as main factors of logistic organizational performance evaluation. The model was also reported powerful according to goodness of fit indices. Manuscript profile -
Open Access Article
6 - Investigating a model of implementation and development business intelligence in organization with the purpose of improving decision-making
Payam YaghliIssue 64 , Vol. 19 , Autumn 2020This article firstly tries to identify the various dimensions of successful implementation and development business intelligence as a set of technologies and processes that promote the procedure of the decision-making in the organization. Next, the effect of these dimen MoreThis article firstly tries to identify the various dimensions of successful implementation and development business intelligence as a set of technologies and processes that promote the procedure of the decision-making in the organization. Next, the effect of these dimensions on the process of decision-making in Eghtesad-e-Novin Bank, as a financial organization in which the speed of decision-making is of importance will be discussed. The criteria are the cultural, strategic and environmental factors, human resources and business intelligence tools the effects of which are discussed on the variable of "the latency in decision- making" in four divisions of organizational decision environment. The research methodology is mixed in this research and for this purpose in the qualitative part, the different dimensions of success in implementation and development business intelligence were extracted on the quality of decision-making with the Delphi technique by using the method of interviews and open questions in three stages and with the snowball method with the opinions of 18 experts. In the quantitative part, the priorities were determined with the help of the Analysis Network Process and Super Decision software. Finally, the main questionnaire has been finalized for the distribution among 90 personnel of different levels of the development and implement of business intelligence systems and the direct users of these systems in the organization. With the help of Smart Plus software and structural equations, as well as the effect of research variables on the reduction in the latency in decision-making, the relevant assumptions have been examined in a descriptive and survey manner with factor analysis. The proposed factors and models for evaluating business intelligence presented in this article help organizations, especially financial organizations in which speed in decision-making is of particular importance, to promote decision-making and minimize possible latencies in decision-making. Manuscript profile -
Open Access Article
7 - Developing a hybrid model to clustering Tehran Stock Exchange companies using meta-heuristic algorithms
Ali MohagharIssue 59 , Vol. 18 , Summer 2019Investment decision, have always has been one of the most important issues. Investors are trying to achieve the highest efficiency and the least risk by selecting the best companies from Among a wide variety of companies considering to various financial indicators. Acco MoreInvestment decision, have always has been one of the most important issues. Investors are trying to achieve the highest efficiency and the least risk by selecting the best companies from Among a wide variety of companies considering to various financial indicators. Accordingly, today, there are many ways to analyze the data from this company. One of the ways is clustering that classification of the companies. However, the present study aimed to identify and distinguish successful from unsuccessful companies in Tehran Stock Exchange has been done using K-means clustering. Then this problem is solved using meta-heuristic algorithms. The results indicate that meta-heuristic algorithms compared with conventional methods, more efficient and have led to a global optimum. Also these results of Altman’s bankruptcy model were confirmed results of meta-heuristic algorithms. Manuscript profile -
Open Access Article
8 - A model for change governance structures for implementation theocracy based velayat-e faqih
Issue 56 , Vol. 17 , Autumn 2018The Iranian people, led by Imam Khomeini revolted for the establishment of Islamic rule. Today the world's dominant discourse is democracy and for this purpose, the nature of the government of Iran became Islamic Republic that democracy is form and Islamic is terms o MoreThe Iranian people, led by Imam Khomeini revolted for the establishment of Islamic rule. Today the world's dominant discourse is democracy and for this purpose, the nature of the government of Iran became Islamic Republic that democracy is form and Islamic is terms of content of government. Due to the lack of experience of Islamic countries in democratic, western systems of governance was accepted to implement democracy. For Islamization of the government, it placed the Supreme Leader at the head and the Guardian Council supervisory of parliament. Now, after nearly four decades is essential to be revised in the governance structures. If there is a fault in the system should be desgined a system based on religious approch and according to the conditions implement that in the absence of Imam Islamic roles should be implemented. The study based on religious principles, characteristics of Islamic government and conditions of our country a model for implementing religious government is designed. Content analysis method is used to obtain principle that should be considered in the design of governance structures. For finding religious (Islamic) government a questionnaire among 30 people who were selected snowball was distributed and analyesd with AHP method. For the realization of these features according to religious principles and features of Iranian people, a system was designed that accordind to the idea of ten of experts was revised. Keywords: neighborhood management, theocracy, theocracy structure, urban managementthe supreme leader. Manuscript profile -
Open Access Article
9 - Studying the effect of Qualified Management on Environmental Management and Green Supply Chain and their impact on Green function ( A Case study done by:Pars Khazar co.)
seyyed sajjad mohtasham Reza Esmaeilpour Mohammad Rahim RamazanianIssue 48 , Vol. 15 , Autumn 2016Nowadays, in the competitive market, for survival in the global and local competition, companies are required to improve the quality of their goods and do not limit the improvement of the quality of their products to a series of characteristics and features to attract t MoreNowadays, in the competitive market, for survival in the global and local competition, companies are required to improve the quality of their goods and do not limit the improvement of the quality of their products to a series of characteristics and features to attract the customers’ satisfaction. But, they consider the quality in the product’s design and process and believe that in order to achieve a developed production and improve the performance, they must include the environmental factor in the quality of their goods. Considering environmental factors and managing the green supply chain are effective in the quality of goods and lead to an improvement in the performance of companies in production. This research is applied in terms of objective and scientific in terms of nature and research methodology, and its statistical population includes all managers, experts, consultants, engineers, employees, customers and some of expert activists in the sector of Pars Khazar manufacturing companies and their relating branches. For data analysis, the structural equations modeling, partial least squares, multivariate analysis and fitness model variables test were done using LISREL(8.5) and SPSS(21) softwares. Manuscript profile -
Open Access Article
10 - A systematic review of artificial neural network applications in supply chain management
Aref Toghroljerdi pooria malekinejadIssue 62 , Vol. 19 , Spring 2020Nowadays, the success rate of companies/organizations in the competitive market is the performance of their supply chain managment. Various techniques have been utilized to improve it, which one of the most widely used methods to solve these problems is artificial neura MoreNowadays, the success rate of companies/organizations in the competitive market is the performance of their supply chain managment. Various techniques have been utilized to improve it, which one of the most widely used methods to solve these problems is artificial neural network. The purpose of this study is to systematically review the various applications of artificial neural networks in solving the problems of different parts of the supply chain. Hence, by using the literature review, the key vocabulary of the link between the two domains was identified. Using the keywords extracted from the research literature, a search was made between the Scopus databases and Web-based Science. By searching in these databases, articles related to the application of artificial neural network in different areas of supply chain have been extracted. Finally, the articles were filtered using a variety of tools and then high-ranking papers were identified. Using important articles identified, various categories of artificial neural network applications were implemented in supply chain management. The results of this study indicate that artificial neural networks have been most used in solving engineering, computer science and business issues Manuscript profile
