Creating a systemic model for identifying the success factors of establishing a knowledge management system in aeronautical organizations and providing improvement solutions (case study: one of the Air Organizations)
Subject Areas :
1 -
Keywords: Knowledge management system, Systemic approach, Fuzzy DEMATEL.,
Abstract :
In today's world, many organizations with low profits, limited capital and intensive competition, and at the same time must meet the endorsements of shareholders, are successful organizations that can create better opportunities and create new opportunities. Given the importance of knowledge and its pivotal role in the knowledge age, organizations, especially knowledge-based organizations, whose knowledge is a strategic source and a key factor in acquiring and maintaining the core competence of the organization, is essential for establishing knowledge management and identifying obstacles. Thought ahead with implementation with a systematic approach to develop the capabilities that lead to the development of knowledge as a key source of enterprise. In order to achieve this goal, a knowledge-based knowledge-based airspace-based knowledge management organization was considered and a system model was mapped out. At first, various factors that can be effective were identified through questionnaires and interviews and literature reviews. Then, the causal and impulsive diagrams, which are one of the tools used in the dynamics dynamics methodology, were drawn and finally, these factors were prioritized using the fuzzy dematerial method and the effective and effective factors were identified. The rate of knowledge sharing, the number of human resources with a high level of knowledge and experience, the quality of individual work of the staff, the culture of sharing knowledge and the level of attention of senior executives to the IT infrastructure were the five most important and important factors. These factors were used as the basis for developing knowledge management strategies in the organization in order to achieve effective strategic strategies. In today's world, many organizations with low profits, limited capital and intensive competition, and at the same time must meet the endorsements of shareholders, are successful organizations that can create better opportunities and create new opportunities. Given the importance of knowledge and its pivotal role in the knowledge age, organizations, especially knowledge-based organizations, whose knowledge is a strategic source and a key factor in acquiring and maintaining the core competence of the organization, is essential for establishing knowledge management and identifying obstacles. Thought ahead with implementation with a systematic approach to develop the capabilities that lead to the development of knowledge as a key source of enterprise. In order to achieve this goal, a knowledge-based knowledge-based airspace-based knowledge management organization was considered and a system model was mapped out. At first, various factors that can be effective were identified through questionnaires and interviews and literature reviews. Then, the causal and impulsive diagrams, which are one of the tools used in the dynamics dynamics methodology, were drawn and finally, these factors were prioritized using the fuzzy dematerial method and the effective and effective factors were identified. The rate of knowledge sharing, the number of human resources with a high level of knowledge and experience, the quality of individual work of the staff, the culture of sharing knowledge and the level of attention of senior executives to the IT infrastructure were the five most important and important factors. These factors were used as the basis for developing knowledge management strategies in the organization in order to achieve effective strategic strategies.
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