List of Articles
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Open Access Article
1 - Developing a hybrid model to clustering Tehran Stock Exchange companies using meta-heuristic algorithms
Ali MohagharInvestment decision, have always has been one of the most important issues. Investors are trying to achieve the highest efficiency and the least risk by selecting the best companies from Among a wide variety of companies considering to various financial indicators. Acco MoreInvestment decision, have always has been one of the most important issues. Investors are trying to achieve the highest efficiency and the least risk by selecting the best companies from Among a wide variety of companies considering to various financial indicators. Accordingly, today, there are many ways to analyze the data from this company. One of the ways is clustering that classification of the companies. However, the present study aimed to identify and distinguish successful from unsuccessful companies in Tehran Stock Exchange has been done using K-means clustering. Then this problem is solved using meta-heuristic algorithms. The results indicate that meta-heuristic algorithms compared with conventional methods, more efficient and have led to a global optimum. Also these results of Altman’s bankruptcy model were confirmed results of meta-heuristic algorithms. Manuscript profile -
Open Access Article
2 - SPECIFY A MODEL FOR SUCCESSFULL IMPLENENTATION of A MARKETING STRATEGY
Ahmad taheri mohammad mehdi parhizgar: Since the companies and organizations paid huge costs on making a strategy, it considered as an important subject in this field. However, proper strategies were offered, main part of the them were unsuccessful and the costs of compilation and implementation were waste More: Since the companies and organizations paid huge costs on making a strategy, it considered as an important subject in this field. However, proper strategies were offered, main part of the them were unsuccessful and the costs of compilation and implementation were wasted. Developing a strategy alone is not enough. effective implementation of a strategy is more important. Today many business sector enterprises have failed to implement right strategies. First we review definition of strategic management and marketing strategy. then , reviewed the role of strategy in vital decision on organizations . Purposive sampling was used to selected 22 senior bankers of Bushehr State commercial banks. It followed by determining an expert group and extracting the elements and effective factors to implementing the marketing strategy in commercial banks. structured questionnaire was applied to gathering data. Finally, we conclude a model that describe factors affecting on marketing strategy implementation successful . The purpose of this study is finding factors that have positive effects on successful implementation of marketing strategy . we recognized Delphi method is proper for this work. Delphi technic is a quantitative method to reach experts idea that lead our to recognize affecting factors they had positive effects on marketing strategy successful .This work important because a lot of money expensed to formulate strategies and mostly are failed. Our final conclusion that 13 factors affected a marketing strategy . actually these 13 factors selected by banking experts among many proposed factors. Manuscript profile -
Open Access Article
3 - Provide a Model for Customer Advocacy (Detergents Customers in Tehran
mirza hasan hosseini Mohammad MahmoodiMeymand علی اکبر جوکار Farzane sadat hosseinyBecause social media is becoming more and more interactive, consumers can also affect other consumers more than past and make them aware of their views and experiences. By influencing this broad spectrum, customers can stop, control, and manage marketing efforts; this m MoreBecause social media is becoming more and more interactive, consumers can also affect other consumers more than past and make them aware of their views and experiences. By influencing this broad spectrum, customers can stop, control, and manage marketing efforts; this means that customers are getting power on the market. One of a variety of powerful customers that can help the organization and support the organization without any expectations is customer advocacy. The goal of this research is to study the antecedents of customer advocacy. A descriptive survey design was used in this research. Based on its goal this research was an applied one. The target population of this research was the customers of detergents product in Tehran. To collect data 336 questionnaires were distributed among customers by using simple random sampling method. For data analysis and testing research hypotheses, structural equation modeling (SEM) method was applied by using LISREL software. The results revealed that both Customer assessment and self-motivators dimentions and their factors have a strong positive effect on Customer Advocacy Manuscript profile -
Open Access Article
4 - The impact of alignment of organizational learning culture on organizational performance with the mediating role of dynamic capacity (Case Study: EPCO)
Majid Babaee Lashkami Sirous Amirghodsi علی بنیادی نایینیThe research investigates the effect of organizational processes and culture of organizational learning on organizational performance with the role of the mediator of the dynamic capacity of EPCO. Research type is descriptive. Research population is all employees of EPC MoreThe research investigates the effect of organizational processes and culture of organizational learning on organizational performance with the role of the mediator of the dynamic capacity of EPCO. Research type is descriptive. Research population is all employees of EPCO. Research tool is standard questionnaire of Yu Yuan Hung (2010). The results showed that there is significant relationship between the Organizational dynamic capacity and organizational performance. There's significant and positive relationship between Organizational learning culture and Organizational dynamic capacity and Organizational dynamic capacity has the mediator to the relationship between organizational learning culture and organizational performance. But, the organizational learning culture doesn’t have a significant effect on Organizational dynamic capacity and Organizational performance. Finally, Organizational dynamic capacity doesn’t have the mediator role to the relationship between organizational process alignment and organizational performance. Based on research results and verification of positive influence of organization learning culture on organizational dynamic capacity and positive relationship between dynamic capacity and organizational performance, the people in charge could substantially improve the learning level of the company. This improvement first broaden the ability of competitiveness as well as the creativity and innovation, while at the same time it enhances organizational performance by improving competitiveness ability. Manuscript profile -
Open Access Article
5 - Investigating the relationship between customer satisfaction and customer complaints and trust in the municipality of Tehran
hamidreza fouladgar abbas saghaeeIn all new models of quality, customer satisfaction is a prerequisite for achieving financial goals. A reliable indicator to measure customer satisfaction and analysis of its results can provide a comprehensive picture of the company's performance and timely planning fo MoreIn all new models of quality, customer satisfaction is a prerequisite for achieving financial goals. A reliable indicator to measure customer satisfaction and analysis of its results can provide a comprehensive picture of the company's performance and timely planning for managers. In different models of customer satisfaction measurement, there are different evaluations between complaints; customer trust and customer satisfaction. Municipalities are the important organizations in municipal services and management of each city. In this study, the relationship between customer satisfaction and customer complaints and trust in the municipality of Tehran has been investigated. The statistical pool of the current research is divided in two groups; first, are deep interview with 38 managers and connoisseurs to assessing and measuring customer satisfaction level in municipality's activities. Second, are 450 questionnaires that distributed in customers. 420 questionnaires were returned with usable data. The method of data analysis is using Structural Equations and their evaluation by confirmatory Factor Analysis method using Lisrel software and also, comparative studies were performed using SPSS software. The results showed that customers' expectations, perceived quality of services and their mental image had a positive and significant effect on customer satisfaction in Tehran municipality. Also, customer satisfaction has a positive and significant effect on trust and negative relation with complaints. Manuscript profile -
Open Access Article
6 - Evaluation efficiency of the internal structure of decision making units in the past, present and future using dynamic network data envelopment analysis and artificial neural network
javad niknafs mphammadali keramati jalal haghighatmonfaredNetwork data envelopment analysis models and dynamic network data envelopment analysis models cannot evaluated the future performance of the internal structure of decision-making units .In other words, all NDEA and DNDEA models evaluate the past performance of their DMU MoreNetwork data envelopment analysis models and dynamic network data envelopment analysis models cannot evaluated the future performance of the internal structure of decision-making units .In other words, all NDEA and DNDEA models evaluate the past performance of their DMUs and their internal structure, and measure their efficiency and inefficiency, and ultimately rank them based on that assessment .In this paper, we are going to evaluation the future efficiency of deposit and lending sections in bank branches. In order to notified inefficiencies in the internal structure of a unit before the occurrence, we will prevent it.This approach can change the role of managers from the evaluator to the planner .First, using the literature of the subject and opinion of the experts, the structure of the bank branches and the network variables were determined .Then, the values of variables are forecasted using the artificial neural network for the next two periods.Finally, a DNDEA model is formulated using the values of past periods and predicted values.Using its efficiency, its branches and its internal structure have been evaluated in the past, present and future. Manuscript profile -
Open Access Article
7 - The study of cyberlofing (unnecessary use of the Internet) in the workplace and its effect on employee productivity
akbar bahmani ramzan gholamiThe purpose of this study was to analyze the cyberlofing (unnecessary use of the Internet) in the workplace and its effect on employee productivity. The purpose of the present research is to apply the applied research group and is descriptive and descriptive in the rese MoreThe purpose of this study was to analyze the cyberlofing (unnecessary use of the Internet) in the workplace and its effect on employee productivity. The purpose of the present research is to apply the applied research group and is descriptive and descriptive in the research field. The statistical population of this research includes Zamzam employees with 1300 people. The statistical sample of the study was obtained using the law of 10 structural equations. A sample of 350 individuals was selected as a stratified sampling. The data gathering tool was a questionnaire. The reliability of the questionnaire was determined using Cronbach's alpha coefficient and combined reliability, and the validity of the questionnaire was confirmed using convergent validity and content validity using the knowledge of experts familiar with the research topic. Also, SPSS22 and Lisrel8.8 software were used to determine the relationship and data analysis. The results of data analysis have confirmed all the research hypotheses: personality factors, job requirements, job conflict, organizational policies, and organizational justice have a significant effect on cyberlofing. Also, the results indicate that cyberlofing will reduce the productivity of individuals in the company. Manuscript profile -
Open Access Article
8 - Provide a multi-objective mathematical programming model for supplier selection in discounted status
Abbas Shoul ali yaghoubipoor laleh abbasloIn the present study, the supplier selection problem from a new perspective is formulated and solved. For this purpose, minimizing cost and minimizing delivery time and maximizing reliability are considered as objectives of the problem. The purchasing cost in discounted MoreIn the present study, the supplier selection problem from a new perspective is formulated and solved. For this purpose, minimizing cost and minimizing delivery time and maximizing reliability are considered as objectives of the problem. The purchasing cost in discounted status, the order cost, the transportation cost, the shortage cost and the carrying cost, the components forming the cost objective function. In this research, the design of reliability in parallel systems is benchmarked for supplier selection, so that the supplier's set is considered as a system and each supplier as a component. After mathematical modeling of the problem, the objective functions are described as fuzzy goals and a fuzzy decision approach has been used to rewrite the proposed three-objective model as a single-objective model. The production of a final solution rather than a set of Pareto's solutions is one of the advantages of the proposed method, which prevents decision-making confusion. In order to describe the function and potential application of the proposed method, the supplier selection problem with the actual data was solved. Manuscript profile -
Open Access Article
9 - Recognition of the sources of knowledge in the creation of Islamic knowledge
Mostafa Jafarpishe محمد سعید جبل عاملیAs sensory and experimental data are considered to be a source of knowledge and as intellectual data are considered to be a source of knowledge, the knowledge that is taught by the prophets to mankind is too, another source of knowledge. This paper deals with a fresh l MoreAs sensory and experimental data are considered to be a source of knowledge and as intellectual data are considered to be a source of knowledge, the knowledge that is taught by the prophets to mankind is too, another source of knowledge. This paper deals with a fresh look at the sources of knowledge acquisition, process of acquisition, extraction and inference of Islamic knowledge from two sources of Quran and Sunnah, based on the statements of knowledge about the existence and phenomena of creation, in these two sources. in this paper, the concept of Islamic knowledge is cognition and knowledge that is first take from the religion of Islam, Quran and Sunnah, and secondly, that is related to the postulates of religion and reality of the universe in general and widespread, both materialistic and non - materialistic. But the recommendations of the Quran and the Sunnah will be directly excluded from our discussion. Manuscript profile -
Open Access Article
10 - Investigating the relationship of corporate social responsibility disclosure and Intellectual capital with Considering the role of ownership status
Mohammad Sajjad Ghafourian ShagerdiThis study Investigating the relationship of corporate social responsibility disclosure and Intellectual capital with Considering the role of ownership status in companies listed on Tehran stock Exchange. this research is objectively, appliable and through the method of MoreThis study Investigating the relationship of corporate social responsibility disclosure and Intellectual capital with Considering the role of ownership status in companies listed on Tehran stock Exchange. this research is objectively, appliable and through the method of collecting and analyzing in the field of descriptive,correlational. The statistic sociaty population of this research,includes the firms listed in the Tehran Stock Exchange as 147 companies operating in various industries over the years 2011 to 2016 . To measure corporate social responsibility through content analysis and information on the check list,coding them and intellectual capital, by (Pulic model-2000) is used. The test assumptions of this study are regular multiple regression with utilizing the method of ordinary least squares (OLS) and using the Eviews software . According to the results of the mentioned test assumptions: there is a significant relationship between corporate social responsibility disclosure and intellectual capital. Also ownership status on the relationship between corporate social responsibility disclosure and intellectual capital had significant effect. Manuscript profile -
Open Access Article
11 - Analyzing influential factors on non-oil export development in terms of risk in Iran’s Custom Administration
Maryam Tanabandeh Sanjar SalajeghehTrade affairs, particularly export, have been always encountered with risks and uncertainties. It is obvious that coping with these risk categories requires a systematic process for identifying, analyzing and responding to the risks in order to maximize the results of p MoreTrade affairs, particularly export, have been always encountered with risks and uncertainties. It is obvious that coping with these risk categories requires a systematic process for identifying, analyzing and responding to the risks in order to maximize the results of positive events and minimizing the consequences of bad and negative events that can affect the main goals of export. Accordingly, the aim of this study is to design and determine the optimal risk management model and its executive requirements in the Islamic Republic of Iran's Custom Administration (IRICA) with the export development approach. The statistical population of the research in the qualitative section was the managers and experts of the IRICA in Tehran and in the quantitative section, was all experts of customs with a definitive export procedure. The sample needed for qualitative interviews was collected to the extent of theoretical saturation through a targeted judgment sampling. The qualitative data was analyzed by the grounded theory. Out of 181 subcategories extracted from verbal propositions, 41 core categories were extracted which formed the paradigm model of export risk management. Results indicated that product-based risk, trade risk, export decleration risk, non-performance risk, credit risk, transportation risk, individual based risk, and legal risk are the main export risks in Iran and related strategies were suggested. In addition, contextual factors including cultural, legal, environmental, economic, and political facors as well as mediator factors including quality of export operation mechanisms, human resource quality and stakeholder participation have affectd the risk management strategies. Manuscript profile -
Open Access Article
12 - Presenting a hybrid BSC-DEA Model with the presence of uncontrollable inputs and outputs to measure performance
Ali Namakin Seyyed Esmaeil Najafi Mohammad Fallah Mehrdad JavadiStrategy is the most crucial long-term source for the growth of organizations; and in the case, that there is a lack, in the implementation of successful strategy, even if appropriate ones are adopted, this process is incompetent. In order to execute and apply these pro MoreStrategy is the most crucial long-term source for the growth of organizations; and in the case, that there is a lack, in the implementation of successful strategy, even if appropriate ones are adopted, this process is incompetent. In order to execute and apply these programs appropriately, with the exception of the financial characteristics, organizations must also be assessed simultaneously from other facets. The Balanced Scorecard which focuses on four aspects, such as financial, as a result of performance in the past (past indexes) and the three aspects of, processes, customer, growth and learning and centers on the (future indexes), is considered as a comprehensive framework for assessing performance and the progress of strategy. Moreover, we are aware that many factors have an influence on organizations and some from the viewpoint of control get out of domain, and it is vital that from this angle, the amount of impact is assessed. The Data Envelopment Analysis (DEA) is one of the best mathematical methods to compute the efficiency of organizations. In that, the Balance Scorecard method proves to be of high standing for the evaluation of performance, one of its weak points is that, it lacks a quantitative measurement in respect to the organization’s performance in utilizing a mathematical mode. To solve this problem, DEA has been adopted. In this paper, we have attempted to combine these two abovementioned systems and efforts have been made to use BSC as a tool for designing the performance assessment indexes and from DEA, which has been used as a tool to evaluate the performance in the presence of uncontrollable indexes. Manuscript profile -
Open Access Article
13 - Designing Effective Model for Adjusting Structural inflation of Iranian Economy by resilient economy approach
سید حسن قوامیInflation is a negative phenomenon and one of the major problems in the economy. A review of the past trend shows that the Iranian economy has always suffered from this problem and so far the solution to the inflation problem in Iran has not been successful. In the curr MoreInflation is a negative phenomenon and one of the major problems in the economy. A review of the past trend shows that the Iranian economy has always suffered from this problem and so far the solution to the inflation problem in Iran has not been successful. In the current situation economic sanctions imposed on Iran, Solving the problem of inflation requires a special solution. Historical experience and past trends indicate that solving inflation in conventional and experienced solutions in the country are not responsive. This research focuses on designing a conceptual model looking for a new and distinct strategy and has shown the implementation of economic resistance policies through operational its components can solve this historical dilemma of the Iranian economy in other words adjusting and solving the problem of structural inflation by implementing the components of the resistance economy. Because the implementation of the components of the resistance economy based on the general policies of the resistance economy ultimately leads to the transfer of resources from non-productive activities and speculation to productive activities by this positive development, the manufacturing sector flourishes and, as a result, GDP will grow at a higher rate, and GDP growth Will reduces inflation. This process is explained by designing a conceptual model that has theoretical and theoretical support by the macroeconomics. Manuscript profile -
Open Access Article
14 - Analysis of the relation of investment criteria in the development of technology based on plan, project and portfolio Using ISM and DEMATEL
mohamadali afsharkazemi hamed soufiToday, technology development success is a multi-dimensional concept that is linked to the dynamics and complexity of the environment. Hence, identifying fundamental performance indicators for investing in technology development is important. The purpose of this study i MoreToday, technology development success is a multi-dimensional concept that is linked to the dynamics and complexity of the environment. Hence, identifying fundamental performance indicators for investing in technology development is important. The purpose of this study is to achieve quantitative and qualitative analysis of key indicators together in the correct decision-making path for investment in technology development. In this research, the criteria for success with the new approach in terms of plan, project and portfolio differences are identified, categorized and their significance is measured by a questionnaire. In the following, the relationships between the criteria with two qualitative and quantitative approaches were determined and analyzed using interpretive structural modeling and DEMATEL technique using the opinions of industrial and academic experts in two separate groups. By comparing the results of the two groups, the difference Opinions in the judgments of academic and industrial experts are characterized by two quantitative and qualitative approaches. Achieving an analytical qualitative model of how the indicators interact, as well as determining the magnitude of the impact intensity and impact and the importance of each of them based on the level of interactions, the academic and industrial viewpoints, and the determination of the suitability of the judgments of the two groups, one of the research achievements. Correct analysis based on qualitative and quantitative results of research can be a basis for decision makers to develop different scenarios in the direction of making investments Successful in the field of technology development. Manuscript profile -
Open Access Article
15 - Internal structural and operational factors influencing on designing network governance model in health care systems: a systematic literature review
Reza Aalikhani Alireza Aliahmadi Mohammadreza RasouliIntroduction: todays, with regard to competitive market in health system collaboration networked clllaboration has become an essensial strategy for the survival of organizations. Network governance that refers to coordination and collaboration in the network is a fundam MoreIntroduction: todays, with regard to competitive market in health system collaboration networked clllaboration has become an essensial strategy for the survival of organizations. Network governance that refers to coordination and collaboration in the network is a fundamental concept that affect collaboration network success. There are various factors that affect designing successful model of network governance that considering this factors is critical for designing successful model of network governance. The aim of doing this research is identifying internal structural and operational factors that affects designing proper model of network governance in health care delivery systems. Methodology: to identify and extract desired factors used of the mentioned evidence in the literature related to research question. For this porpous we need a research methodology that comprehensively and systematically consider the literature. For achieving this aim a systematic literature review will consider as a comprehensive and systematic method for identifying valid evidence and related to the research question. Also, Grounded Theory method was used to synthesis the extracted evidence. Results: by searching in the WEB OF SCIENCE as a comprehensive and credible database for identifying related studies, the 2350 scientific publication resulted. By screening these results basis of title fitness with studies inclusion and exclusion criteria lead to select 150 articles. Finally, through screening described the 150 articles basis of their abstract and conclusion fitness lead to the 53 final articles that during the reviewing them the 78 pieces of evidences extracted from the 37 sources and did not identify any evidence from other studies. For creating extensive view and easy access to extracted evidences in the synthesizing step using granded theory, 2 categories and 16 classes emerged. Conclusion: designing governance model in the network will be successful if only internal structural and operational factors influencing on designing it have been considered. Structural and operational factors in the network include network characteristics and network administration characteristics, are influencing factors that considering these factors on designing proper model of governance lead to fitness of the goernance model with network characteristics that finally lead to collaboration network success. Manuscript profile