List of Articles Open Access Article Abstract Page Full-Text 1 - Investigating the effect of Servicescape on Customer Dysfunction Behaviors respect to the Moderating Role of Customer Vulnerability Alireza Rajabipoor Roghaye Quchani Maryam Ahmadi Zahrani 20.1001.1.22286047.1401.21.73.1.2 Open Access Article Abstract Page Full-Text 2 - Investigating the effect of salespeople’s personal interaction on customers word- of - mouth with mediating role affective customer experience and moderating role of customer ethnocentrism and foreign product affinity (Case study of: customers of Janbo chain stores in Tabriz) Ramin Bashirkhodaparasti Nasrin Nemati 20.1001.1.22286047.1401.21.73.2.3 Open Access Article Abstract Page Full-Text 3 - Extracting Systems of Knowledge Management ecosystem, using data mining techniques Maryam Hourali amir Mohtarami 20.1001.1.22286047.1401.21.73.3.4 Open Access Article Abstract Page Full-Text 4 - Designing a dynamic model of brand equity with a focus on fake news and customer knowledge at Coca-Cola Davood ariannejad Alireza Pouya Hadi Bastam Ali Hosseinzadeh Open Access Article Abstract Page Full-Text 5 - Designing a conceptual model of human resource risks and determining control strategies. Case of study: Yazd Municipality Freight and Passenger Transportation Organization Mona Esmailzadeh Mahdi Zarea Kamali 20.1001.1.22286047.1401.21.73.4.5 Open Access Article Abstract Page Full-Text 6 - Management requirements for the issuance of digital Rial by the central bank سید حسن قوامی