According to strategic importance of performance assessment, today a few limited numbers of organizations are going to guarantee the improvements of their personnel’s performance through an appropriate evaluation of their staff. For this purpose, the current research wa More
According to strategic importance of performance assessment, today a few limited numbers of organizations are going to guarantee the improvements of their personnel’s performance through an appropriate evaluation of their staff. For this purpose, the current research was done in social security fund of Semnan province. This research has followed a descriptive goal (based on a case study) with a comparative logic through a limited applicable process which is considered to be as the most crucial selected method in order to extract the information of documents and the organization. Receipt, tables and diagrams are referred to as the most important tools applied in this paper. The fuzzy data envelopment analysis was selected as the most appropriate method for analyzing the data based on the studies done. The results in this research indicate that the current traditional systems of assessment in the social security fund of Semnan province does not have enough efficiency and it does not have any effect on the increase of willingness and tendency of the staff. Therefore, a new system of assessment which was compiled on the basis of the fuzzy data envelopment analysis was represented to substitute the traditional system. This model had some strong points such as the personnel assessment without the manager`s verdict, having the ability to perform under the circumstance of uncertainly, the probable presence of an ideal virtual unit, and the evaluation of personnel based on the predetermined objects. There is a hope to see this part of the health services management to become more represented in the future by the conduction of the suggested assessment system in the research society.
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