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      • Open Access Article

        1 - Knowledge Acquisition Model of Faculty Members' Experiences Case Study: Imam Hussein Comprehensive University
        سیدشکور  عطائی Saied Ziaadin Ghazizadeh Fard
        Universities are major centers of production and distribution of knowledge, in the current era, knowledge is a key source and is an important asset in organizations. With respect to rapid knowledge production and environmental changes, knowledge acquisition is one of th More
        Universities are major centers of production and distribution of knowledge, in the current era, knowledge is a key source and is an important asset in organizations. With respect to rapid knowledge production and environmental changes, knowledge acquisition is one of the best ways of matching with these changes for universities. On the other hand, the faculties with more experiences are almost retired; of course, these members have a lot of knowledge along with experiences in various fields of education, research, scientific management and administration management. Acquisition, storing, and distribution of this valuable information are worthy and helpful. This article is a result of a research work to provide a suitable model for the acquisition of knowledge from experiences of faculty members. To accomplish this, in addition to the library research method, field research method is also used in Imam Hussein Comprehensive University. In this paper, knowledge acquisition model of faculties’ experiences is presented with descriptive - survey method and with practical approach. To validate the proposed model, a questionnaire that researcher had designed, distributed between 35 experts of Imam Hussein Comprehensive University. After collecting questionnaires, the software spss calculated Cronbach's alpha equal to 85.1. Then statistical methods used to analyze the data, it has been inferred that the final results indicated that the steps of model are approved Manuscript profile
      • Open Access Article

        2 - Training of University’s Human Resources and its Impact on Quality of work life and performance of staff (case study: Iran university of science and Technology staffs)
        علی  بنیادی نایینی سید محسن  اقبالی
        This study has been implemented aimed to investigate the effect of training on quality of work life and work performance among employees Iran University of Science and Technology. In order to achieve this target statistical population (all employees Iran University of S More
        This study has been implemented aimed to investigate the effect of training on quality of work life and work performance among employees Iran University of Science and Technology. In order to achieve this target statistical population (all employees Iran University of Science and Technology) which were 1180, have divided into 3 groups; service staff, administrative staff and professors. And of these, 500 employees that randomly selected from a list of employees, responded to the survey questionnaire. Research method is Correlation and questionnaires used in the survey includes: Quality of work life questionnaire (with 27 questions) components are designed based on the quality of work life, Casio Merton’s and Training questionnaire (with 19 questions) and performance assessment questionnaire (with 12 questions). To assess the reliability are used Cronbach's alpha and SPSS software, Where was obtained; reliability coefficient of performance assessment questionnaire 0/84, Reliability coefficients quality of work life questionnaire 0/88 and Reliability coefficient of training method 0/79. In order to analyze data and determine the relationship between the three variables, we used correlation test and to check whether or not a significant difference was used analysis of variance. This study indicates that "the relationship between quality of work life and performance of staff is significant in level of 0/014 with training staff. The main results of this study indicated an inverse relation between the level of education of employees and their willingness to learn. Manuscript profile
      • Open Access Article

        3 - Explain the gap in entrepreneurship and technology commercialization in cooperation between industry and university
        yazdan moradi siamak noori
        T he present study aimed to evaluate the analysis of studies in the field of cooperation between industry and university Over the past three decades have done so through a gap in cooperation between them be explained. This study used a descriptive-analytic review of re More
        T he present study aimed to evaluate the analysis of studies in the field of cooperation between industry and university Over the past three decades have done so through a gap in cooperation between them be explained. This study used a descriptive-analytic review of research methods. And previous studies have been done and then get the experts from Through in-depth interviews with experts from both university and industry organizations.Continued Interviews conducted on the basis of theoretical adequacy of the data was stopped on 18 interviews. Of these, 8 out of university professors and experts in the subject, 3 persons CEO industrial companies,4 people, government officials and three experts in the field of entrepreneurship and CEO of intermediary companies participated in interviews. The results show that although University-industry cooperation in education, research and Knowledge-based entrepreneurship & technology commercialization is raised but over time the share of education and too research reduced and a desire for cooperation of Knowledge-based entrepreneurship and technology commercialization has increased. Review current approaches in cooperation between industry and universities prefer to Ability of the private sector and companies of intermediate (hub), especially in knowledge-based entrepreneurship and technology commercialization. The results show that the role of local patterns and human resources entrepreneur who has Commitment and sense of responsibility towards the country, industry and university cooperation with industry and university was found in successful models. Manuscript profile
      • Open Access Article

        4 - decision support system design by using data mining tools (CASE STUDY Cultural Assistance of University of Science and Technology)
        Rouzbeh Ghousi emad chizari hani vahdani
        decision-making,is the most important duty of managers. In the new era , decision-making process has many difficulties and delicacies; so that decision-making without the use of new technologies and information analysis , the objectives will not be achieved as desired. More
        decision-making,is the most important duty of managers. In the new era , decision-making process has many difficulties and delicacies; so that decision-making without the use of new technologies and information analysis , the objectives will not be achieved as desired. Efficient management in addition to knowledge & experience management, needs to know how to use information systems. decision support system(DSS) is one of these systems that support decision-making process for managers. In this paper , at first we review the literature of decision support systems; then data mining as a tool to extract information and knowledge from organizational raw data is introduced. This extracted knowledge, may contain concepts and informations that are neglected in organization up to now, so this knowledge can help managers in Decision-making process. Eventually, The findings of this study has been used to help managers and vicars in their decisions at Iran University of Science and Technology(IUST). Manuscript profile
      • Open Access Article

        5 - Structural Pattern of the Effects of Total Quality Management Components on Staff’s job Performance Along with Moderating Role of Organizational Factors in Teacher Training Universities
        akbar keshavarzi
        The main purpose of this research was to explore the effect of total quality management’ (TQM) components on the job performance of the employees considering the moderating effect of personal factors in teacher education universities of Iran. This study was conducted us More
        The main purpose of this research was to explore the effect of total quality management’ (TQM) components on the job performance of the employees considering the moderating effect of personal factors in teacher education universities of Iran. This study was conducted using correlational research method. Its statistical population consisted of all the staff employees working in the teacher education universities situated in 32 provinces of Iran (n=2553). Using Kerjesi-Morgan table and random cluster sampling method, a sample of 335 subjects was selected. Data collection was done using four questionnaires including TQM’s questionnaire developed by US Federal Quality Institute, Paterson’s (2000) job performance questionnaire and two self-designed questionnaires on the personal knowledge and skill factors which were checked and confirmed by the respective experts and practitioners in terms of their validity. Estimated using Cronbach’s alpha, the reliability of four questionnaires was found to be 0.97, 0.92, 0.95 and 0.74, respectively. As per the results, there was a statistically significant relationship between the components of customer focus, employee empowerment and teamwork, quality analysis, quality assurance and quality improvement and the job performance with the moderating effect of personal knowledge (P<0.01). Furthermore, considering the skill as the moderator variable, a statistically significant relationship was observed between the top management support and leadership, strategic planning, customer focus, quality assurance and quality improvement and the job performance of the employees in question(P<0.01). ). It is suggested that Teacher Training Universities apply Total Quality Management to improve job performance of their staff, where organizational culture and organizational support play a key role. Manuscript profile
      • Open Access Article

        6 - A model for knowledge management based on open innovation in academic centersn
        Reza i Hosnav Ebrahim Mosayebi Masome Oladian
        Nowadays, evolution in science and technology has made the knowledge as a most strategic and value adding source, especially in academic canters. In addition, knowledge can help the core competency and performance of an organization when is used in the context of Open More
        Nowadays, evolution in science and technology has made the knowledge as a most strategic and value adding source, especially in academic canters. In addition, knowledge can help the core competency and performance of an organization when is used in the context of Open Innovation. (OI) Using open innovation in academic canters in order to collect information from the internal and external environment and convert it to knowledge ،is a vital activity to survive the organization in this varying environment. Universities and academic canters can achieve their goals by managing knowledge based on open innovation approach. This research is going to design a Knowledge Management (KM) model based on open innovation. The research uses qualitative methodology to generate the model. According to literature review and semi-structured interviews with 14 experts, technology, process and structure, culture, human capital and work are the important dimensions of the model. Also we found 12 components and 44 indicators for the 4 dimensions of the model. Finally, the model validation process was done by a questionnaire distributed among 56 KM and OI experts. Manuscript profile
      • Open Access Article

        7 - Designing a Genetic Model of Brand Identity: A New Approach to Higher Education Brand Management
        azade Fatemifar Naser Azad Abdollah Naami adel fatemi
        In a competitive and complex market of higher education, universities must adopt strategies to maintain and improve their competitiveness. They need to create competitive advantage through a unique set of features, and having a unique identity is vital to differentiate More
        In a competitive and complex market of higher education, universities must adopt strategies to maintain and improve their competitiveness. They need to create competitive advantage through a unique set of features, and having a unique identity is vital to differentiate and attract students and staff. The purpose of this study was to identify the effective components and design a brand identity model based on the concept of brand DNA in non-governmental universities. Methodology, In terms of purpose, was applied research and exploratory in nature which exclusively was conducted by the systematic grounded theory .The research population includes related academicians and experts of marketing and branding and the managers of universities. The research data were collected through in depth semi structured interviews. Judgmental sampling was used. To determine sample size continued to reach the theoretical saturation. And finally 13 interviews were conducted. Open, axial and selective coding was used to analyze the data. The components of data analysis in 6 main category, 11 main categories and 43 subcategories including causal conditions, contextual conditions internal factors and visual identity, axial phenomenon, intervening conditions, strategies ,outcome were categorized. The findings suggest that having a strong and integrated brand identity in higher education is essential and requires a comprehensive and coherent genetic infrastructure and approach. Manuscript profile
      • Open Access Article

        8 - Presenting a model for explaining the impact of knowledge management on the lean of services based on the maturity level of organizational KM: A case study of Payam Noor University
        Mohadeseh Nikookar Roxana Fekri Marzieh Babaeianpoor peyman Akhavan
        The lean approach seeks to eliminate non-value-added activities and knowledge management to create and apply useable and accessible knowledge for value creation. Therefore, knowledge management is predicted to have a significant impact on the leanness of an organization More
        The lean approach seeks to eliminate non-value-added activities and knowledge management to create and apply useable and accessible knowledge for value creation. Therefore, knowledge management is predicted to have a significant impact on the leanness of an organization. On the other hand, despite the fact that the service sector has become a major resource in the economies of the countries, there is little research on how to implement a lean approach in this sector. The purpose of this study was to investigate the effect of knowledge management on lean service. For this purpose, the dimensions of lean service were first extracted using the grounded theory. In the following, a questionnaire was designed to measure the maturity level of organizations’ knowledge management. Then, structural equation modeling was performed to illustrate the impact of knowledge management on lean service of Payam Noor Universities by using Smart PLS 2 software. The statistical population of this study is all employees, professors, managers and assistants of Payam Noor Universities. Using sample random sampling, 200 questionnaires were distributed to the statistical population, 157 of which were completed and analyzed. After making sure that the measurement and structural models of the research are acceptable, the results suggest that KM plays an important role in improving the lean of Payam Noor Universities. In the field of knowledge management, factors such as knowledge management leadership, organization’s processes, people and knowledge managements’ outcomes have greatest impact on lean service at Payam Noor University. Therefore, managers of Payam Noor University can improve the maturity level of the knowledge management of the organization and then improve the lean status of their organization by focusing on these factors. By applying this model, service managers, especially university managers, can provide an appropriate platform for their use in managing these organizations through the link between knowledge management and lean. Manuscript profile