List of Articles ارزیابی عملکرد

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  1 - PERFORMANCE ASSESSMENT OF IRANIAN INDUSTRIAL SECTORS BASED ON PRINCIPAL COMPONENT ANALYSIS
  علی  محمدی مهسا  هوشنگی
  The purpose of this study is to present an integrated framework for assessment and ranking of 23 Iranian industrial sectors, based on several productivity indicators during the years 80 to 85. The integrated approach of this study is based on "principal component analys More

  The purpose of this study is to present an integrated framework for assessment and ranking of 23 Iranian industrial sectors, based on several productivity indicators during the years 80 to 85. The integrated approach of this study is based on "principal component analysis" (PCA).The validity of the model is verified and validated by numerical "taxonomy". Furthermore, the non- parametric correlation methods, namely, Kendall-Tau correlation experiments shows high level of correlation between the findings of PCA and “taxonomy” and the approach of this study may be used to assess the importance of each of the selected indicators for industrial units of interest. It is observed that the sectors: "Coke, refined petroleum products" (code 23), " Chemicals and chemical products"(code 24), and " Basic metals" (code 27), have the three top grades in the ranking while the sectors:" Wearing apparel, fur" (code 18), "Textiles" (code 17) and "Furniture, manufacturing" (code 36) have the weakest grades in the ranking. Furthermore, the most important productivity indicators are: Value added to salaries and wages- value added per employee-value added to energy cost- production value per employee-production value to salaries and wages and value added to total input. Manuscript profile
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  2 - بررسی وضعیت و پیش بینی منظرهای عملکرد سازمانی بر اساس مدل کارت امتیازی متوازن (BSC) از طریق مؤلفه‌های سرمایه فکری (مطالعه موردی دانشگاه ارومیه)
  غلامرضا طالقاني نوروز محمد  قنبرزاده صابر  علی زاده
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  3 - Performance assessment of technical and vocational training centers in Gilan with BSC approach and AHP method.
    علیرضا  المئی
  Organizations in order to have successfully implementation and fully establishing their strategy or management operations need targeted assessment. In this paper, using the combination of BSC (a framework for performance evaluation of multiple perspectives) and AHP ( a More

  Organizations in order to have successfully implementation and fully establishing their strategy or management operations need targeted assessment. In this paper, using the combination of BSC (a framework for performance evaluation of multiple perspectives) and AHP ( a Multi-criteria decision model which Deciding tools to prioritize multiple views of performance indicators and to establish a single standard for ranking of alternatives), technical and vocational organization centers in Guilan are considered for investigating their performance. The best important of advantage this approach, based on several indicators which consider the whole aspects of evaluation not only rely on financial evaluation For this research, the descriptive and inferential type is defined which uses questionnaires and interview from the experts in technical and vocational organization centers in Guilan. The results of this paper from the multi-dimensional assessment assist the managers of technical and vocational organization centers, ranking the indicators, and major centralize and reinforcement on indicators with low priority, and further emphasize and for indicators with high priority in investing and targeted schematization. Manuscript profile
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  4 - Training of University’s Human Resources and its Impact on Quality of work life and performance of staff (case study: Iran university of science and Technology staffs)
  علی  بنیادی نایینی سید محسن  اقبالی
  This study has been implemented aimed to investigate the effect of training on quality of work life and work performance among employees Iran University of Science and Technology. In order to achieve this target statistical population (all employees Iran University of S More

  This study has been implemented aimed to investigate the effect of training on quality of work life and work performance among employees Iran University of Science and Technology. In order to achieve this target statistical population (all employees Iran University of Science and Technology) which were 1180, have divided into 3 groups; service staff, administrative staff and professors. And of these, 500 employees that randomly selected from a list of employees, responded to the survey questionnaire. Research method is Correlation and questionnaires used in the survey includes: Quality of work life questionnaire (with 27 questions) components are designed based on the quality of work life, Casio Merton’s and Training questionnaire (with 19 questions) and performance assessment questionnaire (with 12 questions). To assess the reliability are used Cronbach's alpha and SPSS software, Where was obtained; reliability coefficient of performance assessment questionnaire 0/84, Reliability coefficients quality of work life questionnaire 0/88 and Reliability coefficient of training method 0/79. In order to analyze data and determine the relationship between the three variables, we used correlation test and to check whether or not a significant difference was used analysis of variance. This study indicates that "the relationship between quality of work life and performance of staff is significant in level of 0/014 with training staff. The main results of this study indicated an inverse relation between the level of education of employees and their willingness to learn. Manuscript profile
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  5 - Performance Evaluation Model using the Balanced Scorecard and Fuzzy TOPSIS integrated approach BSC-FTOPSIS
  Mohammad Ehsanifar  
  ABSTRACT The present paper aims at presenting an incorporative fuzzy approach towards evaluating of performance using Balanced Scorecard (BSC). To do so, first, based on the data collected from evaluating the components of strategic management, main objectives, key fac More

  ABSTRACT The present paper aims at presenting an incorporative fuzzy approach towards evaluating of performance using Balanced Scorecard (BSC). To do so, first, based on the data collected from evaluating the components of strategic management, main objectives, key factors of success, and performance evaluation indices are identified. Next, using TOPSIS fuzzy method, the indices are prioritized and ranked so the indices with the highest impact on performance evaluation are identified and classified in the form of balanced scorecards. 29 people from among the elite, chiefs and key experts filled out a questionnaire, in order to achieve the goals of the study. The validity of the questionnaire was confirmed through the experts, and its reliability was defined using Cronbach's alpha (0.89%). At the end, the proposed model was executed in a branch of Saderat Bank in Tehran. The application of the improvisations resulted in the improvement in almost all defined indices, i.e., the Total Performance Index for the studied organization was 72.38% by April, 2015 (based on the last three months prior to that), which was raised to reach 79.16% three months after executing the model (the end of July, same year). Manuscript profile
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  6 - Developing a Performance evaluation model based on the Fuzzy Analytical Hierarchy process (FAHP) and the Balanced Scorecard (BSC) approach (Case Study one of the Iranian food industries)
  شیرین عادلی Rouzbeh Ghousi ramiar dabaghian
  The important role of food industries in promotion of the various health and economic indicators in the countries persuaded the industries involved in this affair to enforce fundamental reviews in the management approaches to enable them to perform the most efficient me More

  The important role of food industries in promotion of the various health and economic indicators in the countries persuaded the industries involved in this affair to enforce fundamental reviews in the management approaches to enable them to perform the most efficient methods for utilizing the limited available recourses to improve the society’s health and economic growth. The balanced scorecard, as one of the successful tools in performance evaluation system, does not show the importance degree for the perspectives and the indicators under each perspective. To eliminate this deficiency the fuzzy analytic hierarchy process method is used in this research for weighting the perspectives and balanced scorecard indicators. In this study, first a list of performance evaluation indicators based on balanced scorecard approach was prepared and then the pairwise comparison was gained through field study and the standard AHP questionnaire with compatibility rate lower than 0.1. At the end the rate of balanced realization was evaluated for each. Regarding the pairwise comparison among perspectives done by the experts the customer perspective weighting 0.328 showed the maximum importance degree among other perspectives. The finance perspective weighting 0.290, the internal business process perspective weighting 0.239, and the learning and growth perspective weighting 0.143 were ranked as second to forth level respectively. According to the obtained certain weights, the added income comparison to the previous year weighing 0.121 was ranked in first level. The number of customer complains weighting 0.094, the customer satisfaction weighting 0.086 were ranked in second to fifth levels respectively. Manuscript profile
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  7 - Causes of failure in administrative and financial control systems: a case study of Iran University of Science and Technology
  Saeed Mirzamohammadi Roghayeh Khadem
  20.1001.1.22286047.1401.21.72.6.5
  The aim of this study is to identify the causes of failure in financial and administrative management and control systems: A Case Study of Iran University of Science and Technology. This descriptive and correlation study was conducted on the staff of the University of S More

  The aim of this study is to identify the causes of failure in financial and administrative management and control systems: A Case Study of Iran University of Science and Technology. This descriptive and correlation study was conducted on the staff of the University of Science and Technology, with a sample size of 200 people. In this study, to assess the causes of failure in financial and administrative management and control systems, a pre-validated questionnaire was used with an alpha coefficient of α= 0.83. Factors affecting failure are divided into three categories. In addition to descriptive statistics, correlation and regression analysis were used. The results show that accounting systems, human factors and legal deficiencies in the administrative and financial control are, respectively, the most important causes of failure in financial and administrative management and control systems at Iran University of Science and Technology. Manuscript profile
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  8 - Performance measurement system in urban transportation usin BSC-ANP
  سید علی سرکشیکیان علیرضا معینی Alireza Aliahmadi  
  The main objective of this research is to develop a performance measurement system for a desired urban transportation system based on its values, mission, and vision. Based on investigating of different performance evaluation models, the performance measurement system w More

  The main objective of this research is to develop a performance measurement system for a desired urban transportation system based on its values, mission, and vision. Based on investigating of different performance evaluation models, the performance measurement system was designed through Balanced Scorecard (BSC). Prioritization of Balanced Scorecard perspectives and indicators was also conducted using Analysis Network Process (ANP) and questionnaires collected from the expert team. Nominal group technique was used by the expert’s team to determine and confirm the results. In addition, to determine performance evaluation indicators, related literature, general policies, successful experiences and scientific breakthroughs were considered and the opinions of experts were extracted in consecutive meetings. Eventually, development of a sustainable, Justly, safe, economical, fast, and comfortable transportation system, with maximum efficiency and minimum Undesirable effects on human health and environment, were defined as the most important values, and the missions of transportation managers have defined accordingly. Training, demand management and the average level of managers’ education and experience were selected respectively as the most important evaluation criteria in urban transportation measurement. Manuscript profile
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  9 - Developing a Performance Assessment Model for Industrial Organizations Based on Resilient Economics Policies and Sustainable Planning Based on Balanced Scorecard
  hamidreza Masoudi Meysam Jafari Eskandari Alireza Aliahmadi
  Each organization and in general each state, regardless of its activity, size and structure, is trying to improve its performance to the best of its ability to maintain its existence. Many of the criticisms of traditional performance evaluation systems are due to their More

  Each organization and in general each state, regardless of its activity, size and structure, is trying to improve its performance to the best of its ability to maintain its existence. Many of the criticisms of traditional performance evaluation systems are due to their failure to measure and monitor multiple performance dimensions due to the over-concentration of indices that are lacking in efficiency. In this paper, attention has been paid to the effective components in mapping out the road for improving organizational performance with a special look at the balanced scorecard approach based on resistance policies. Accordingly, a study was conducted to identify the indicators that affect the performance of organizations, and one hundred and fifty identifiers were identified and in the structure of the balanced scorecard developed in the dimensions: 1- Customerism and customer needs 2. Financial empowerment and business Income 3. Main Processes and Support 4. Growth and Learning 5. Effectiveness and Impact on Society 6. Leadership and engagement with business. Then, using the factor analysis method, we reduced the indexes, which resulted in the index output dropping by 91% to 43 indexes. In the next step, after identifying the strategic factors affecting the future conditions of the industrial organizations, we developed the scenarios using the Wizard scenario software. In the final step, using the decision methods, we will examine the impact of indicators in different scenarios. Manuscript profile
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  10 - Performance Evaluation Of Guilan Private Hospitals Using BSC Approach and ANP Method
   
  Hospitals need performance evaluation systems for the development and competitiveness of the efficiency and effectiveness of programs, processes and human resources. This study aimed to design an evaluation system for private hospitals using the Balanced Scorecard and n More

  Hospitals need performance evaluation systems for the development and competitiveness of the efficiency and effectiveness of programs, processes and human resources. This study aimed to design an evaluation system for private hospitals using the Balanced Scorecard and network analysis method was used.Hospitals in the study of inferential as is practical purpose. The population consisted of seven private hospitals Guilan province. The sampling method was census. First, a list of performance indicators was prepared with Balanced Scorecard approach. After holding several meetings with experts in the Delphi technique, 16 indicators in four dimensions scorecard as appropriate measures at the entrance to the questionnaire paired comparisons were demonstrated. The software Super Decision Software, based on the geometric mean of the data that was obtained Tuesday by four expert decision matrix Unweighted, weghited and limited offers and the share of each of the main indicators and details with regard to the inconsistency rate of less than 0.1 is calculated.According to the findings of the index rising incomes and increased employee satisfaction has always been considered the most effective measures in all hospitals. The increase in revenue due to the lack of dependence on the state budget and either And trying to maintain quality manpower that could be what attracts customers to the hospital air Can be one of the strategic goals of most private hospitals of the province.This research offers a hybrid approach (ANP-BSC) to further enhance performance evaluation for private hospitals. And this can enhance the quality of decision-making for managers and weak points and ultimately increase patient satisfaction and community action to be followed. Manuscript profile
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  11 - Performance Evaluation of US Startup Accelerators Using Data Envelopment Analysis combined with Goal Programming Approach
  محمدرضا پارسانژاد   mojtab noori Seyyed Sharafoddin Hoseini Nasab seyyed rashid shahcheragh
  Startup accelerator program is a new incubation model to accelerate venture creation providing specialized mentorship, networking opportunities and financing growth driven businesses. Since emergence of the first accelerator in US in 2005, the number of seed acceleratin More

  Startup accelerator program is a new incubation model to accelerate venture creation providing specialized mentorship, networking opportunities and financing growth driven businesses. Since emergence of the first accelerator in US in 2005, the number of seed accelerating programs has quickly grown worldwide. Performance evaluation of these emerging programs not only could clarify relative success of this new incubation approach but also help out Iranian emerging accelerators to benchmark from pioneers of the industry. The evaluation could also assist startups and entrepreneurs to find out which of the existing accelerators are well-performed and thus ease decision making to select them as their incubator. So in this paper we aim to measure the performance of US top accelerators using a DEA method combined with goal programing approach. The inputs of the evaluation consist of numbers of mentors and startups, investment on each startup in average and in general, and the share of accelerator in startup company. The outputs in turn are different and include number and value of exits, and fund raising. Comparison of the final result with Seed Accelerator Ranking Project (SARP), shows different sorting and it is due the distinct evaluation approach. SARP considers only outputs of accelerators but we take in to account both outputs and inputs in the evaluation which could better illustrate the efficiency of DMUs. Manuscript profile
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  12 - Investigating the Relationship between Organizational Performance Evaluation Components (Case Study: Public Sector Purchasing Organization)
    Alireza Aliahmadi
  The evaluation of the organizational performance is an important area in management. The significance of the performance evaluation is mainly associated with its necessity for the originations and managers. In other words, if the performance of the organization is not e More

  The evaluation of the organizational performance is an important area in management. The significance of the performance evaluation is mainly associated with its necessity for the originations and managers. In other words, if the performance of the organization is not evaluated, its management is hampered. This study aims to examine the relationship between the components of organizational performance evaluation. The research population includes 30 cases chosen from the university lecturers and the elite in the fields of organizational performance evaluation, supply chain, logistics and support. The sample size was determined using the census approach. The research method was descriptive and correlational, and a self-constructed questionnaire—using the Delphi method— was used to collect the data. The validity and reliability of the scale were reported as 0.96 and 0.91, respectively. The obtained data were analyzed using both descriptive and inferential statistics in the form of tables and figures. The data were analyzed by Smart PLS and Structural Equation Modeling. Attempts were made to examine all the factors affecting the logistic organizational performance. Therefore, six main factors and 30 minor factors in the form of 101 items were examined. The results showed that infrastructure and input, growth and learning, results and consequences, stakeholders’ satisfaction, finance and procedures were confirmed as main factors of logistic organizational performance evaluation. The model was also reported powerful according to goodness of fit indices. Manuscript profile
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  13 - Investigating the Factors Affecting the Performance Evaluation of Social Security Brokers in Isfahan Province
  seyedalireza ebrahimi seyedhamid Ghoreishi
  20.1001.1.22286047.1400.20.67.12.4
  Background: Any organization needs to be evaluated for awareness of the desirability and quality of its activities, especially in complex and dynamic environments. On the other hand, the lack of a system of evaluation and control in a system means that it isn't communic More

  Background: Any organization needs to be evaluated for awareness of the desirability and quality of its activities, especially in complex and dynamic environments. On the other hand, the lack of a system of evaluation and control in a system means that it isn't communicating with the inner and outer environment, which implies that is aged and ultimately the death of the organization. In this regard, the present study was conducted with the aim of designing a performance evaluation model for social security agencies in Isfahan province. The purpose of this research is application and developmental type. Methodology: The population of the present study consisted of all experts and experts in the field of social security, managers, staff and clients of social security agencies of Isfahan province, which reported about 10,300 people in 1398. The research sample was determined using the Morgan table of 373 individuals. Data were gathered by field method and a researcher-made questionnaire was used for data collection. SmartPLS software was used for data analysis and analysis. Results:The findings showed that customers'viewpoint had a significant effect on the evaluation of the overall performance of the brokerage (t=2.291,p<0.01). Also, the effect of headline managers'view on evaluating the overall performance of the brokerage firm (t=1.988,p<0.05) is significant. However, the effect of employee's view on performance evaluation (t=0.242) wasn't significant. Conclusion: According to the results of the research, it can be said that in evaluating the performance of the organization, in addition to employees and management, customers have a significant role. Manuscript profile
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  14 - Designing The Performance Evaluation Model Of The State Production Organizations Focusing On The Fulfillment Of The Resistive Economy With The Ism Approach (Studied Case: Kallar Sanat .Co)
  Alireza Aliahmadi alireza moeini Soroosh Fayaz Reza Zabihi
  Regarding the full-scale economic warfare against the Islamic Republic of Iran and, consequently, the threat of multiple impacts on Iranian organizations, the general policies of resistive economy should be considered as a road map for Confronting crises and economic ca More

  Regarding the full-scale economic warfare against the Islamic Republic of Iran and, consequently, the threat of multiple impacts on Iranian organizations, the general policies of resistive economy should be considered as a road map for Confronting crises and economic capability of organizations. Therefore, the attention and focus of this research is on designing a model for assessing the extent to which general policies of resistive economy are realized at the level of government production organizations. In addition to evaluating the performance of a production organization in order to meet the requirements of a resilient economy and identify the status quo, the model can be used to strategically select programs and improvement projects to meet the requirements, based on performance gaps and the pattern of relationships between function and conductor criteria in order to achieve requirements of resistance economics. In this research, the data were collected through reviewing and studying library resources, documents, and using the focus group technique as a complementary method, the method of analysis of the subject was used and the base codes, sub-criteria (basic themes), and the criteria for the model (organizing content) were specified. In the following, using the Structural-Interpretative Modeling (ISM) approach, the main criteria identified were addressed to 25 members of the statistical population in the form of a questionnaire and based on which relations between the criteria and severity of influence or dependence of each criterion were determined. This research attempts to address all aspects of the resistive economy as a contemporary version of the Islamic economic system. This model consists of seven main criteria in four levels. Manuscript profile
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  15 - Presenting a model for evaluating the company's performance using BSC and ranking indicators using the TOPSIS method(Case study:North Wood Industrial Company)
  malihe ebrahimi
  Objective: In today's competitive arena, all organizations need an effective performance evaluation system, so as to be able to measure the efficiency and effectiveness of the organization, human resources and processes. On the other hand, Chipboard has many applicatio More

  Objective: In today's competitive arena, all organizations need an effective performance evaluation system, so as to be able to measure the efficiency and effectiveness of the organization, human resources and processes. On the other hand, Chipboard has many applications in the construction industry, including cabinets, bedding and furniture, wooden doors except to anti-theft doors. In this industry, wood waste is used, which can be very useful and constructive for the country's economy. Therefore, improving the performance of this industry is very important both in terms of improving the economy of country and in terms of the companies included in this industry Methodology: . In this article, using the balanced scorecard approach, indicators in four perspectives (growth and learning, customer, internal and financial processes) were compiled and using a questionnaire and non-parametric Wilcoxon test with a marked rank, 27 indicators were approved out of 46 indicators. Then, the TOPSIS method was used to rank the approved indicators Conclusion: According to the research findings, the perspective of internal processes in chipboard industry is more important. Among the sub-criteria, the criteria of timely delivery of goods, compliance of employees' performance with regulations and instructions, service to the company's neighboring stakeholders and the level of employee satisfaction are very important in the performance of the chipboard industry. Manuscript profile