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    • List of Articles تحلیل سلسله مراتبی

      • Open Access Article

        1 - Supplier selection with the approach of combining Fuzzy Delphi Analytic Hierarchy Process (FDAHP) and Grey VIKOR methods
        Mohammad Mahdi Mozaffari
        The supplier selection is one of the most important issues in supply chain management discipline and it is regarded as an effective factor for companies to survive in the competitive environment. Selecting the best supplier among various suppliers, considering a mixture More
        The supplier selection is one of the most important issues in supply chain management discipline and it is regarded as an effective factor for companies to survive in the competitive environment. Selecting the best supplier among various suppliers, considering a mixture of criteria that are sometimes in conflict, makes it a complicated multi-criteria decision making problem. On the other hand, supplier selection is highly dependent on the assessments of decision makers and according to the environmental dynamics and incomplete information available to decision makers, they are faced with some uncertainty in their assessments. The purpose of this paper is to present a model of multi-criteria decision making under uncertainty by using concepts of fuzzy and grey theories in order to select the optimal supplier. In this research, first, the weights of supplier selection criteria are determined by using fuzzy Delphi and analytic hierarchy process, then suppliers are ranked by using Grey VIKOR which is a newly developed approach in the field of multi-criteria decision making under uncertainty Manuscript profile
      • Open Access Article

        2 - Introduction of a Robust Model in Order to Select Suppliers in Supply Chain: An Integration of AHP-Bull’s Eye-PAF Approach
        علی  بنیادی نایینی mohammad hasan kamfiroozi
        Nowadays in the markets competitive atmosphere, the companies aren’t able to provide their needs. So they prefer to use supply chain. Selecting the suppliers is introduced as a multi attribute decision making (MADM) problem. The current paper tries to solve this problem More
        Nowadays in the markets competitive atmosphere, the companies aren’t able to provide their needs. So they prefer to use supply chain. Selecting the suppliers is introduced as a multi attribute decision making (MADM) problem. The current paper tries to solve this problem based on three parameter interval grey numbers. So, within use of AHP-Bull’s eye integration weighting method, this paper wants to weigh attributes and ranks alternatives by PAF (Projection Attribute Function) method. at the end, in order to show the ability of this method, the robustness of this method is tested in front of SAW method (that is one of the celebrated method). Manuscript profile
      • Open Access Article

        3 - Performance assessment of technical and vocational training centers in Gilan with BSC approach and AHP method.
          علیرضا  المئی
        Organizations in order to have successfully implementation and fully establishing their strategy or management operations need targeted assessment. In this paper, using the combination of BSC (a framework for performance evaluation of multiple perspectives) and AHP ( a More
        Organizations in order to have successfully implementation and fully establishing their strategy or management operations need targeted assessment. In this paper, using the combination of BSC (a framework for performance evaluation of multiple perspectives) and AHP ( a Multi-criteria decision model which Deciding tools to prioritize multiple views of performance indicators and to establish a single standard for ranking of alternatives), technical and vocational organization centers in Guilan are considered for investigating their performance. The best important of advantage this approach, based on several indicators which consider the whole aspects of evaluation not only rely on financial evaluation For this research, the descriptive and inferential type is defined which uses questionnaires and interview from the experts in technical and vocational organization centers in Guilan. The results of this paper from the multi-dimensional assessment assist the managers of technical and vocational organization centers, ranking the indicators, and major centralize and reinforcement on indicators with low priority, and further emphasize and for indicators with high priority in investing and targeted schematization. Manuscript profile
      • Open Access Article

        4 - استراتژی ارزیابی اثربخشی عملکرد زنجیره تأمین ناب/چابک در جهت توسعه صنعت سیمان کشور با مدل AHP-Fuzzy
        mehdi ghazanfari Sayyid Ali banihashemi
      • Open Access Article

        5 - Developing a Performance evaluation model based on the Fuzzy Analytical Hierarchy process (FAHP) and the Balanced Scorecard (BSC) approach (Case Study one of the Iranian food industries)
        شیرین عادلی Rouzbeh Ghousi ramiar dabaghian
        The important role of food industries in promotion of the various health and economic indicators in the countries persuaded the industries involved in this affair to enforce fundamental reviews in the management approaches to enable them to perform the most efficient me More
        The important role of food industries in promotion of the various health and economic indicators in the countries persuaded the industries involved in this affair to enforce fundamental reviews in the management approaches to enable them to perform the most efficient methods for utilizing the limited available recourses to improve the society’s health and economic growth. The balanced scorecard, as one of the successful tools in performance evaluation system, does not show the importance degree for the perspectives and the indicators under each perspective. To eliminate this deficiency the fuzzy analytic hierarchy process method is used in this research for weighting the perspectives and balanced scorecard indicators. In this study, first a list of performance evaluation indicators based on balanced scorecard approach was prepared and then the pairwise comparison was gained through field study and the standard AHP questionnaire with compatibility rate lower than 0.1. At the end the rate of balanced realization was evaluated for each. Regarding the pairwise comparison among perspectives done by the experts the customer perspective weighting 0.328 showed the maximum importance degree among other perspectives. The finance perspective weighting 0.290, the internal business process perspective weighting 0.239, and the learning and growth perspective weighting 0.143 were ranked as second to forth level respectively. According to the obtained certain weights, the added income comparison to the previous year weighing 0.121 was ranked in first level. The number of customer complains weighting 0.094, the customer satisfaction weighting 0.086 were ranked in second to fifth levels respectively. Manuscript profile
      • Open Access Article

        6 - Investigating the effect of information technology on the capital decentralization and optimal management of Tehran city
        Ali Naimi-Sadigh Arman Sajedinejad
        Decentralization with the concept of transferring or resigning the power and decisions authorities from power centers and associated organizations has political, economical, cultural, and social dimensions. One of the most strategic approaches to decrease the problems More
        Decentralization with the concept of transferring or resigning the power and decisions authorities from power centers and associated organizations has political, economical, cultural, and social dimensions. One of the most strategic approaches to decrease the problems of Tehran as a centralized capital city is decentralization. In fact, decentralization not only leads to progress, growth, and social development for other cities of the country, but also enhances the capital administration. In this research we discuss that information technology management can lead to decentralization of Tehran with the minimum challenges and costs. Also, it can help the capital administration. Hence, in this paper, with interdisciplinary approach we first investigate the attractions of Tehran, and then apply an analytical hierarchy process (AHP) method to rank the attractions. Finally, we highlight the factors which can reduce the number of visits to Tehran by developing information technology. In fact, we propose the use of information technology to provide these attractions available in the other cities. Pairwise comparisons of attribute preferences are determined by experts from public and private organizations. The research findings shows that information technology not only has a significant effect on traffic reduction and optimum administration of Tehran city but also cause a much fare assignment of Tehran facilities to the other cities in the country. Manuscript profile
      • Open Access Article

        7 - شناسایی و اولویت بندی شاخص های موثر بر رضایت مشتریان(CSI) به عنوان پیشنیاز مدیریت ارتباط با مشتری (CRM) در بانک ملت
        freshte amin
      • Open Access Article

        8 - Choose the best suppliers with a decision support system based on self-organizing neural networks in Oil Projects
        Meysam Jafari Eskandari mostafa yousefi
        One of the most essential activities to create the appropriate supply chain is supplier selection process. The system must be capable of providing buyer's requirements in terms of quality products, at affordable prices and at the appropriate time and volume. The nature More
        One of the most essential activities to create the appropriate supply chain is supplier selection process. The system must be capable of providing buyer's requirements in terms of quality products, at affordable prices and at the appropriate time and volume. The nature of these decisions is usually complex and unstructured. In this study, self-organizing neural networks for decision making for the supplier selection decision is provided in a decision support system environment. Using self-organizing neural networks as a clustering techniques, suppliers clustered. new supplier standards compared with spikes winner and will decide on accepting or rejecting provider. The output of the model is supplier selection and evaluation by appropriate conditions for new suppliers. Manuscript profile
      • Open Access Article

        9 - Prioritize Allocating Budget For Civil Project In Ministry of Sience, Research and Technology Using Fuzzy Anatical Hierarchy Process and Fuzzy Topsis
        Alireza Aliahmadi Mohsenali  Shayanfar Mostafa Farmani
        Recently, decisions and debates related to it, such as the allocation of credits for planes and projects at the country level and at managerial levels, are a major issue in organizations, ministries and official institutions of the country. The proposed model for budget More
        Recently, decisions and debates related to it, such as the allocation of credits for planes and projects at the country level and at managerial levels, are a major issue in organizations, ministries and official institutions of the country. The proposed model for budget allocation is a tool for accelerating decision making by managers. In this research, which was conducted to prioritize development projects at Science Research and Technology ministry , in addition to the management decision making quicknessusing, it has been tried to answer the question ,which is the most appropriate choice among options available (projects) using multi-index models? This method is based on decision-making and decision-making matrix basis. To this end, in this research, a multi-index model is used to answer what factors are to be allocated This research studies how to design aeffective model for allocating credit to development of the construction projects in the Ministry of Science, Research and Technology using multi-criteria techniques. The purpose of this research is to identify and rank effective indicators on credit allocation and Their grading (importance coefficient) and choosing the optimal option and preparing a credit allocation model. After initial refinement among the indicators and criteria, using the fuzzy hierarchical process method and the fuzzy topisation method, which are the multi-Criteria decision-making methods and with the help of MATLAB software and other related software which is one of the most important tools for accelerating multi-criteria decision-making techniques, criteria and indicators are ranked and weighted. Manuscript profile
      • Open Access Article

        10 - Examining solutions to deal with the shortage of cyberspace security experts in the country
        Mohammad fathian Mehdi Abolhamid mohammadreza rafeei
        Expert workforce is one of the most important IT security assets that private and public sectors around the world are currently competing for. According to specialists, Iran is also facing the shortage of cyber security experts, which can lead to potentially serious pro More
        Expert workforce is one of the most important IT security assets that private and public sectors around the world are currently competing for. According to specialists, Iran is also facing the shortage of cyber security experts, which can lead to potentially serious problem. This study presents some solutions for this problem in Iran. In order to identify the solutions, literature was reviewed and semi-structured interviews were conducted through related various experts and specialists. Finally, strategies were prioritized by fuzzy analytic hierarchy process and solutions are investigated by importance-performance analysis. According to the results, specialists believe that workforce maintaining and training improvement are more important than other strategies. Training-recruitment plans, aptitude assessment plans, cyber security events and challenges, schools student targeted plans and improving policies and rules have been considered as more important solutions. Manuscript profile
      • Open Access Article

        11 - Presenting the grading model of branches and supervision departments with two modern banking approaches and integrating branches using AHP and DEA
        hamid  asayesh Mohammad  Khorsand Zak mahdi kamali Asadollah   Fasihi
        Purpose: The purpose of this research is to explain the grading criteria of departments and branch supervisors in banking with two approaches of modern banking and merging branches. Necessity: In the first step, the efficiency model of regions and guardianships should More
        Purpose: The purpose of this research is to explain the grading criteria of departments and branch supervisors in banking with two approaches of modern banking and merging branches. Necessity: In the first step, the efficiency model of regions and guardianships should be examined, regarding the measurement of the efficiency of banks, various studies have been found that sometimes have contradictory results, but considering the two simultaneous approaches of modern banking and the integration of branches, regarding the explanation of the framework of efficiency evaluation in No research has been found on the level of supervisors and branch offices. Methodology: In this research, hierarchical analysis (AHP) is used to determine the grading criteria of branch affairs offices and supervisors, and data envelopment analysis (DEA) is used for grading. Findings: Among the 27 branches and supervision departments of the bank, 11 branches and supervision departments have a relative efficiency of 100%, which include the branches and supervisions of West Azerbaijan, Ilam, Greater Tehran, Razavi Khorasan, Zanjan, Qazvin, Qom, Kurdistan, Kahgiluyeh and Boyer Ahmad, Markazi and Hormozgan. Conclusion: All the branch affairs departments and bank supervisors are not working. 11 branch affairs administration and country supervision during the years 1400-1395 have always worked efficiently. The management of this office of branches and guardianships can be encouraged and set as a model for other branches and guardianships. However, the method of data coverage analysis introduces patterns well for each department of branch affairs and supervision. Manuscript profile