List of Articles Process

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  1 - Develop a new model for ranking e-businesses using structural equation modeling and fuzzy hierarchical analysi
  ﻋﻠﻴﺮﺿﺎ ﻋﻠﻲ اﺣﻤﺪي ﻣﻴﺜﻢ جعفری اسکندری ﻏﻼﻣﺤﺴﻴﻦ  ﺧﺎﻟﻘﻲ ﺣﺴﻴﻦ  رﺷﺘﺒﺮي
  One of the most important opportunities in the world for facilitate trade and increase world competition is use the modern information technology and communication.Therefore, the company's approach of traditional business is changed to modern electronics. The electronic More

  One of the most important opportunities in the world for facilitate trade and increase world competition is use the modern information technology and communication.Therefore, the company's approach of traditional business is changed to modern electronics. The electronic businesses are attractive because of special interests. Thus, in this situation other companies will be on framework with known keys about the active company's turnover . On the other hand, the companies are able to know superior companies in the logical situation and find the key success and also analysis their own company with superior company and find the solution to upgrade their own company by comparison and ranking of the active companies in the electronic business range. In this research we found the most important factors which are effectual on comparison and ranking that refers to expert person comments are recognized by profound reading and referring to some research sources and documents. Structural equation modeling are used because of Regarding to some measurement errors of observed variables and some difficulties between those variables. We used the fuzzy hierarchical analysis for the ranking and also doing sensitivity analysis Manuscript profile
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  2 - Supplier selection with the approach of combining Fuzzy Delphi Analytic Hierarchy Process (FDAHP) and Grey VIKOR methods
  Mohammad Mahdi Mozaffari
  The supplier selection is one of the most important issues in supply chain management discipline and it is regarded as an effective factor for companies to survive in the competitive environment. Selecting the best supplier among various suppliers, considering a mixture More

  The supplier selection is one of the most important issues in supply chain management discipline and it is regarded as an effective factor for companies to survive in the competitive environment. Selecting the best supplier among various suppliers, considering a mixture of criteria that are sometimes in conflict, makes it a complicated multi-criteria decision making problem. On the other hand, supplier selection is highly dependent on the assessments of decision makers and according to the environmental dynamics and incomplete information available to decision makers, they are faced with some uncertainty in their assessments. The purpose of this paper is to present a model of multi-criteria decision making under uncertainty by using concepts of fuzzy and grey theories in order to select the optimal supplier. In this research, first, the weights of supplier selection criteria are determined by using fuzzy Delphi and analytic hierarchy process, then suppliers are ranked by using Grey VIKOR which is a newly developed approach in the field of multi-criteria decision making under uncertainty Manuscript profile
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  3 - Assessment Model for Implementing a Lean Transformation in Enterprise Based on the Fuzzy Anp, Fuzzy Dematel and Fuzzy Vikor
  Kazem Nasiri Kashani محمود  مدیری gholamreza hashemzade khorasegani
  A lot of methodologies for evaluation of the lean transformation have been proposed in the literature, but just a few of them explicit relations among the components of the lean enterprise transformation, with focusing on the priority and identification of the relative More

  A lot of methodologies for evaluation of the lean transformation have been proposed in the literature, but just a few of them explicit relations among the components of the lean enterprise transformation, with focusing on the priority and identification of the relative weight of each element on the lean transformation have been considered. Therefore, we try to quantify those relations in this study. So, to structural investigate the relationships among the elements, a model is proposed that presents a novel comprehensive insight to the lean transformation process. This study proposed an analytic modeling approach in the lean enterprise transformation to identify the weights of the elements. The goal is to operationalize the highly qualitative relationships among the lean transformation components. In this paper 32 effective factors in lean enterprise transformation, identified as "sub sub criterion" were grouped into eight categories classified as "sub criterion". These eight sub criteria classified through 3 criteria in the higher level which are “organizational asset development”, “quick adaptation to markets and competitive superiority acquisition” and “supply and distribution network optimization These three criteria were proposed as the major criteria involved in "delivery value maximizing", and ultimately, the value maximizing recognized as the main target of the lean transformation in companies. Fuzzy DEMATEL technique and fuzzy analytic network process modeling are used to determine the relationships and the relative weights of each component and then with fuzzy VIKOR method, 25 identified solutions related to conceptual model were ranked for implementing the lean transformation which regard the organizational purposes and the weights of the end level parameters of the conceptual model in a proposal framework. The present evaluating lean enterprise transformation is a comprehensive model that can be applied to different production industries. This model also was investigated in automative parts industry. Manuscript profile
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  4 - Assessment Model for Implementing a Lean Transformation in Enterprise Based on the Fuzzy Anp, Fuzzy Dematel and Fuzzy Vikor
  Kazem Nasiri Kashani محمود  مدیری gholamreza hashemzade khorasegani
  A lot of methodologies for evaluation of the lean transformation have been proposed in the literature, but just a few of them explicit relations among the components of the lean enterprise transformation, with focusing on the priority and identification of the relative More

  A lot of methodologies for evaluation of the lean transformation have been proposed in the literature, but just a few of them explicit relations among the components of the lean enterprise transformation, with focusing on the priority and identification of the relative weight of each element on the lean transformation have been considered. Therefore, we try to quantify those relations in this study. So, to structural investigate the relationships among the elements, a model is proposed that presents a novel comprehensive insight to the lean transformation process. This study proposed an analytic modeling approach in the lean enterprise transformation to identify the weights of the elements. The goal is to operationalize the highly qualitative relationships among the lean transformation components. In this paper 32 effective factors in lean enterprise transformation, identified as "sub sub criterion" were grouped into eight categories classified as "sub criterion". These eight sub criteria classified through 3 criteria in the higher level which are “organizational asset development”, “quick adaptation to markets and competitive superiority acquisition” and “supply and distribution network optimization These three criteria were proposed as the major criteria involved in "delivery value maximizing", and ultimately, the value maximizing recognized as the main target of the lean transformation in companies. Fuzzy DEMATEL technique and fuzzy analytic network process modeling are used to determine the relationships and the relative weights of each component and then with fuzzy VIKOR method, 25 identified solutions related to conceptual model were ranked for implementing the lean transformation which regard the organizational purposes and the weights of the end level parameters of the conceptual model in a proposal framework. The present evaluating lean enterprise transformation is a comprehensive model that can be applied to different production industries. This model also was investigated in automative parts industry. Manuscript profile
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  5 - Investigation and Ranking of Proper Inter-Organizational Theories in Supply Chain Management (SCM) with Fuzzy Analytical Hierarchy Process (FAHP)
  فاطمه  شخصیان سید محمد صادق  خاکسار
  One of the key success factors of supply chain management (SCM) is inter-organizational relations controlling and coordination. Investigation on the literature shows that there is a gap in theoretical foundation for illustrating this kind of interactions. One of its sol More

  One of the key success factors of supply chain management (SCM) is inter-organizational relations controlling and coordination. Investigation on the literature shows that there is a gap in theoretical foundation for illustrating this kind of interactions. One of its solution is using of theories in other fields which are conformable in SCM. In this research four inter-organizational theories (Principal- Agent Theories, transaction cost analysis; the network theory; and the resource-based view) based on the literature are considered. The aim is determine their importance and preference upon proper theory evaluation criteria for development theoretical foundation of SCM according to this research. The research was descriptive-survey based on the experts’ viewpoint with the use of Fuzzy Analytical Hierarchy Process (FAHP). As a result, “reality” and “logical consistency” have the upset weight for the theories’ evaluation. In theories evaluation, “transaction cost analysis” and “the resource-based view “were more appropriate than two others. Manuscript profile
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  6 - Innovation in combining theory of constraints thinking process with system dynamics (A case study : supply chain management )
  mehdi ghazanfari حسين  محمدي
  Theory of Constraints is a kind of management philosophy that uses a systemic approach for understanding and analyzing the whole system. With this attitude identifying and removing the limitations (contradiction or problem that can limit the output of the system) in a s More

  Theory of Constraints is a kind of management philosophy that uses a systemic approach for understanding and analyzing the whole system. With this attitude identifying and removing the limitations (contradiction or problem that can limit the output of the system) in a systematic process of change is possible. The tools that the theory of constraints uses for identifying, removing and transferring from current adverse conditions to future desirable conditions, is called the thinking process tools. But always there is this need that the effect of various factors on each other in the process is investigated as a feedback loop and in long term. Thus the system dynamics methodology can be used as a complementary tool to this. In fact, This paper aims to describe show to integrate theory of constraints and system dynamics according to their assumptions and their philosophical foundation. To explain how to use these two intersect methods, the problem of inventory management in SCM, which today is known of the challenges, is used. The results show that the combination of these two approaches in terms of theoretical foundation, offer good supplement to understand the problem . Manuscript profile
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  7 - Performance assessment of technical and vocational training centers in Gilan with BSC approach and AHP method.
    علیرضا  المئی
  Organizations in order to have successfully implementation and fully establishing their strategy or management operations need targeted assessment. In this paper, using the combination of BSC (a framework for performance evaluation of multiple perspectives) and AHP ( a More

  Organizations in order to have successfully implementation and fully establishing their strategy or management operations need targeted assessment. In this paper, using the combination of BSC (a framework for performance evaluation of multiple perspectives) and AHP ( a Multi-criteria decision model which Deciding tools to prioritize multiple views of performance indicators and to establish a single standard for ranking of alternatives), technical and vocational organization centers in Guilan are considered for investigating their performance. The best important of advantage this approach, based on several indicators which consider the whole aspects of evaluation not only rely on financial evaluation For this research, the descriptive and inferential type is defined which uses questionnaires and interview from the experts in technical and vocational organization centers in Guilan. The results of this paper from the multi-dimensional assessment assist the managers of technical and vocational organization centers, ranking the indicators, and major centralize and reinforcement on indicators with low priority, and further emphasize and for indicators with high priority in investing and targeted schematization. Manuscript profile
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  8 - Model to measure the effect of knowledge on intellectual capital in a knowledge-based center
  پيمان  اخوان  
  Abstract According to Environmental challenges organizations have to use knowledge management and intellectual capital. It seems knowledge is crucial for organizations. Intellectual capital and intangible asset are the base of economic competitive advantage, that provi More

  Abstract According to Environmental challenges organizations have to use knowledge management and intellectual capital. It seems knowledge is crucial for organizations. Intellectual capital and intangible asset are the base of economic competitive advantage, that provided knowledge and organizational techniques and skills with proper communication with customers and business experience along the way and relied on the. They move towards the knowledge economy with major challenges such as dynamics and uncertainty and complexity faced. In this condition necessary to learn more about intellectual capital and its immediate control. It has increased identify and manage intangible assets companies. In this study, the impact of processes of knowledge management on intellectual capital in a knowledge-based center moderated. Founds showed knowledge management processes have a significant effect on intellectual capital. In order to fertilize intellectual capital could be used knowledge process dimensions change. Manuscript profile
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  9 - Applied Science pathology training institutions skill Gilan province Tuesday ramifications approach and the Analytic Hierarchy Process( AHP)
  alireza almaee   Roghayeh yousefnezhad lazarjani
  In a society tailored to their circumstances, culture, growth and decline with a variety of diversions and problems facing a damaging effect on the development of the society. Understanding these factors can pave the path of society towards progress and interaction, so More

  In a society tailored to their circumstances, culture, growth and decline with a variety of diversions and problems facing a damaging effect on the development of the society. Understanding these factors can pave the path of society towards progress and interaction, so that in addition to understanding their function and prevent the continuation of the practice of offering solutions to the community health. In particular education and training leading to employment, such as science, alongside acts like the University of Applied Sciences is not exempt from this. In the meantime, effective training that leads to the target and output is beneficial to society, so we are going to achieve this important come the problems facing education. The research was conducted with the help of experts, a questionnaire was designed after consecutive sessions and then clinched the variables that affect its validity and reliability was determined. Cronbach's alpha coefficient is 0.831, which has demonstrated the reliability of Likert type and weight them using analytic hierarchy in paired comparison questionnaire (Questionnaire 2) and index vulnerable, to prioritize and to the manager to decide the was. Recommended to use this hybrid model for other teaching institutions Manuscript profile
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  10 - Selection a strategic process for applying the Lean Six Sigma methodology to improve performance by using a hybrid approach, BSC & DEA
  اردشیر  بذرکار Soleyma  Iranzadeh
  Most organizations to increase productivity and ultimately achieve sustainable competitive advantage for survival in the global business arena, focusing much of their attention to fix the problems, difficulties and weaknesses in their own systems and processes. Organiza More

  Most organizations to increase productivity and ultimately achieve sustainable competitive advantage for survival in the global business arena, focusing much of their attention to fix the problems, difficulties and weaknesses in their own systems and processes. Organizations spend a lot of time and resources to plan and develop their own strategies, but most of them fail in the implementation of the strategy.Organizations are looking for a breakthrough performance through integrated processes and technology to respond to the needs of our customers. The use of Lean Six Sigma methodology for organizations that operate in a competitive world is very functional. The importance of implementing Lean Six Sigma in an organization that is in issue or to be discovered process properly investigated and the selection process to the strategic objectives of the organization so that the organization can be targeted to improve process performance and take steps towards continuous improvement. The purpose of this research is a strategic process through the accounting department processes to improve performance through the application of Six Sigma methodology Ghavamin Bank was pure. Therefore, in this study, the criteria for the selection process to select a strategic process through six main measure Balanced Scorecard and by experts Ghavamin Bank, were identified. Then processes information related to the accounting department of the bank through a database of Ghavamin as well as interviews with experts were collected Bank. The final step using cross efficiency DEA model to assess the efficiency of the process was done, the results showed that the process was No. 18 in the first place. And as the bank's strategic process to make continuous improvement in the Lean Six Sigma methodology was introduced. Manuscript profile
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  11 - An appropriate model for knowledge management to enhance a R&D department in a manufacturing industry
  Masoud Latifian Reza Tavakoli Moghadam Taghi Torabi
  In this paper, the subject of knowledge management and research & development (R&D) is discussed a little in manufacturing and industrial companies; therefore, more studies in this field are needed. It is the first time that such study is carried out in Iran. At first, More

  In this paper, the subject of knowledge management and research & development (R&D) is discussed a little in manufacturing and industrial companies; therefore, more studies in this field are needed. It is the first time that such study is carried out in Iran. At first, the literature of the relevant subject and different models of knowledge management and R&D is considered and then two models out of the existing models after consulting with experts, university professors and examining the specifications of the company are selected. Additionally, two questionnaires (general& specialized) are designed by the some experts and academic professors. The goal of the general questionnaire is to consider the effect of elements of knowledge management on the R&D department. At first, the research hypotheses are examined and then an analytical hierarchy process (AHP) method is utilized to prioritize the elements and technologies of the R&D department. The obtained results show that creation formation and educational technology have the highest effect, respectively. Manuscript profile
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  12 - Developing a Performance evaluation model based on the Fuzzy Analytical Hierarchy process (FAHP) and the Balanced Scorecard (BSC) approach (Case Study one of the Iranian food industries)
  شیرین عادلی Rouzbeh Ghousi ramiar dabaghian
  The important role of food industries in promotion of the various health and economic indicators in the countries persuaded the industries involved in this affair to enforce fundamental reviews in the management approaches to enable them to perform the most efficient me More

  The important role of food industries in promotion of the various health and economic indicators in the countries persuaded the industries involved in this affair to enforce fundamental reviews in the management approaches to enable them to perform the most efficient methods for utilizing the limited available recourses to improve the society’s health and economic growth. The balanced scorecard, as one of the successful tools in performance evaluation system, does not show the importance degree for the perspectives and the indicators under each perspective. To eliminate this deficiency the fuzzy analytic hierarchy process method is used in this research for weighting the perspectives and balanced scorecard indicators. In this study, first a list of performance evaluation indicators based on balanced scorecard approach was prepared and then the pairwise comparison was gained through field study and the standard AHP questionnaire with compatibility rate lower than 0.1. At the end the rate of balanced realization was evaluated for each. Regarding the pairwise comparison among perspectives done by the experts the customer perspective weighting 0.328 showed the maximum importance degree among other perspectives. The finance perspective weighting 0.290, the internal business process perspective weighting 0.239, and the learning and growth perspective weighting 0.143 were ranked as second to forth level respectively. According to the obtained certain weights, the added income comparison to the previous year weighing 0.121 was ranked in first level. The number of customer complains weighting 0.094, the customer satisfaction weighting 0.086 were ranked in second to fifth levels respectively. Manuscript profile
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  13 - An Integrated DEMATEL and Fuzzy ANP Techniques Based Assessment Model For Intrapreneurship with Approach EFQM
  Kazem Nasiri Kashani Fazlolah Jamalou Leila Kiani
  In today's world, quick changes have varied the competition and also have faced organizational stakeholders with world’s challenges. In this turbulence environment, Intrapreneurship is functionality that can save today's systems as a new phenomenon in the economy at thi More

  In today's world, quick changes have varied the competition and also have faced organizational stakeholders with world’s challenges. In this turbulence environment, Intrapreneurship is functionality that can save today's systems as a new phenomenon in the economy at this critical period and play a more active role in economic development. Today, business excellence models also have an important role to deploy the key factors of organizational success and make performance improvements. These models provide the assessment criteria in both enablers and results and make guidelines for organizations to measure their progress and performance in the field of quality and organizational excellence. So it allows creating the needed infrastructure and capabilities for Intrapreneurship based on the EFQM Excellence Model. Therefore, after identifying the effective factors of implementation Intrapreneurship, these features are classified due to their nature at four main criteria include "leadership", "Policy and Strategy", "employees" and "partnerships, resources and processes" that all of them are the enablers of the EFQM model. This paper presents an analytical modeling method that makes practicable a qualitative relationship between the elements of Intrapreneurship. We used the integrated approach of fuzzy Dematel and fuzzy modeling network analysis to determine the relationship and weight relative importance of each element in model. The results indicated “leadership” at the main criteria level has the most highly effect and “employees” has the most important coefficient. Also "senior management support" has the highest importance coefficient and highly effect in the sub-criteria. In this study we presented individual entrepreneurs and Intrapreneurship assessment model that is a comprehensive model and can be used in different organizations and finally we evaluated this model in Iran Power Development Company. Manuscript profile
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  14 - Investigating the effect of information technology on the capital decentralization and optimal management of Tehran city
  Ali Naimi-Sadigh Arman Sajedinejad
  Decentralization with the concept of transferring or resigning the power and decisions authorities from power centers and associated organizations has political, economical, cultural, and social dimensions. One of the most strategic approaches to decrease the problems More

  Decentralization with the concept of transferring or resigning the power and decisions authorities from power centers and associated organizations has political, economical, cultural, and social dimensions. One of the most strategic approaches to decrease the problems of Tehran as a centralized capital city is decentralization. In fact, decentralization not only leads to progress, growth, and social development for other cities of the country, but also enhances the capital administration. In this research we discuss that information technology management can lead to decentralization of Tehran with the minimum challenges and costs. Also, it can help the capital administration. Hence, in this paper, with interdisciplinary approach we first investigate the attractions of Tehran, and then apply an analytical hierarchy process (AHP) method to rank the attractions. Finally, we highlight the factors which can reduce the number of visits to Tehran by developing information technology. In fact, we propose the use of information technology to provide these attractions available in the other cities. Pairwise comparisons of attribute preferences are determined by experts from public and private organizations. The research findings shows that information technology not only has a significant effect on traffic reduction and optimum administration of Tehran city but also cause a much fare assignment of Tehran facilities to the other cities in the country. Manuscript profile
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  15 - شناسایی فرآیندهای کسب‌وکار (مطالعه موردی: شرکت ساماندهی صنایع و مشاغل شهر تهران)
  Mehrdad Agha Mohammad Ali Kermani حیدر بیرانوند Atieh bozorgipour
  مدیریت فرآیندهای کسب‌وکار یک روش‌شناسی نظام‌مند به‌منظور شناسایی، طراحی/ بازطراحی، ایجاد، مستندسازی، اندازه‌گیری، پایش و کنترل فرآیندهای کسب‌وکار، به‌منظور ایجاد ارزش برای مشتریان سازمان با چابکی بالاتر است. پژوهش حاضر با توجه به اهمیت بسیار بالای شناسایی فرآیندها به عن More

  مدیریت فرآیندهای کسب‌وکار یک روش‌شناسی نظام‌مند به‌منظور شناسایی، طراحی/ بازطراحی، ایجاد، مستندسازی، اندازه‌گیری، پایش و کنترل فرآیندهای کسب‌وکار، به‌منظور ایجاد ارزش برای مشتریان سازمان با چابکی بالاتر است. پژوهش حاضر با توجه به اهمیت بسیار بالای شناسایی فرآیندها به عنوان سنگ بنای طراحی و بهبود مستمر فرآیندهای کسب‌وکار، به ارائه یک رویکرد جدید و بسیار کارا جهت شناسایی فرآیندهای سازمان پرداخته است. معماری فرآیندهای سازمانی عنوان این رویکرد می‌باشد. در ادامه، شرکت ساماندهی صنایع و مشاغل شهر تهران به عنوان مطالعه موردی مورد بررسی قرار گرفته است و سه مورد از فرآیندهای اصلی آن شناسایی‌شده‌اند. نتایج نشان می‌دهد که با استفاده از این روش، امر شناسایی و کشف فرآیندهای سازمان با دقت و کارایی فوق‌العاده بالایی صورت پذیرفته و در قالبی کاملاً استاندارد ارائه می‌گردد. Manuscript profile
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  16 - An Integrated DEMATEL and Fuzzy ANP Techniques Based Assessment Model For Intrapreneurship with Approach EFQM
   
  In today's world, quick changes have varied the competition and also have faced organizational stakeholders with world’s challenges. In this turbulence environment, Intrapreneurship is functionality that can save today's systems as a new phenomenon in the economy at thi More

  In today's world, quick changes have varied the competition and also have faced organizational stakeholders with world’s challenges. In this turbulence environment, Intrapreneurship is functionality that can save today's systems as a new phenomenon in the economy at this critical period and play a more active role in economic development. Today, business excellence models also have an important role to deploy the key factors of organizational success and make performance improvements. These models provide the assessment criteria in both enablers and results and make guidelines for organizations to measure their progress and performance in the field of quality and organizational excellence. So it allows creating the needed infrastructure and capabilities for Intrapreneurship based on the EFQM Excellence Model. Therefore, after identifying the effective factors of implementation Intrapreneurship, these features are classified due to their nature at four main criteria include "leadership", "Policy and Strategy", "employees" and "partnerships, resources and processes" that all of them are the enablers of the EFQM model. This paper presents an analytical modeling method that makes practicable a qualitative relationship between the elements of Intrapreneurship. We used the integrated approach of fuzzy Dematel and fuzzy modeling network analysis to determine the relationship and weight relative importance of each element in model. The results indicated “leadership” at the main criteria level has the most highly effect and “employees” has the most important coefficient. Also "senior management support" has the highest importance coefficient and highly effect in the sub-criteria. In this study we presented individual entrepreneurs and Intrapreneurship assessment model that is a comprehensive model and can be used in different organizations and finally we evaluated this model in Iran Power Development Company. Manuscript profile
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  17 - Evaluating performance of IT department a fuzzy AHP and BSC approach
  محسن ناظم بکایی
  In this ever-changing world, information technology (IT) is a must for the survival of a company, and the functions of IT department is becoming increasingly important. The assessment of IT department is critical to understand how the department contributes to organizat More

  In this ever-changing world, information technology (IT) is a must for the survival of a company, and the functions of IT department is becoming increasingly important. The assessment of IT department is critical to understand how the department contributes to organizational and strategic goals. Because IT department performs many tasks that cannot simply be measured by monetary units, evaluation methods that solely rely on financial measures are not adequate. The objective of this study is to construct an approach based on the fuzzy analytic hierarchy process (FAHP) and balanced scorecard (BSC) for evaluating an IT department in the company studied. The BSC concept is applied to define the hierarchy with four major perspectives (i.e. financial, customer, internal business process, and learning and growth), and performance indicators are selected for each perspective. A fuzzy AHP (FAHP) approach is then proposed in order to tolerate vagueness and ambiguity of information. A FAHP information system is finally constructed to facilitate the solving process. The results provide guidance to IT departments in the Industry Case Study regarding strategies for improving department performance. The constructed information system is suggested to be a good tool for solving other multiple-criteria decision-making problems. Manuscript profile
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  18 - The Impact of Organization's capabilitis on Product Performance in the high-tech Defense Industry (Case study: Defense Electronics Industry
  somayeh mehrabi gooravan ebrahim mahmoodzadeh alireza booshehri majid ramezan
  High-tech defense organizations, due to specific features such as: dependence on innovation, strategic goals, reliance on applied knowledge and dynamic nature, require more attention to Capabilities that are appropriate to circumstances, including innovation capability. More

  High-tech defense organizations, due to specific features such as: dependence on innovation, strategic goals, reliance on applied knowledge and dynamic nature, require more attention to Capabilities that are appropriate to circumstances, including innovation capability.Therefore, in this research, the effect of technological, product and process innovation and ambidexterity capability on the performance of defense products has been investigated. The research methodology is applied in terms of achievemen, exploratory and descriptive in terms of purpose. In order to localize the literature of the subject with the high-tech defense organizations in Iran, the Focus Group method was used. The required data in the form of a questionnaire from 58 defense organizations of the field of electronics (as a high-tech industry) Collected. Analysis of the data with the help of structural equation model (PLS SEM) has shown that the capabilities of product innovation, process innovation, ambidexterity and technology influence product performance. The research findings lead the managers of defense electronic industry to empower the organization in the field of product and process innovation, technological and ambidexterity capabilities. Manuscript profile
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  19 - The impact of alignment of organizational learning culture on organizational performance with the mediating role of dynamic capacity (Case Study: EPCO)
  Majid Babaee Lashkami Sirous Amirghodsi علی  بنیادی نایینی
  The research investigates the effect of organizational processes and culture of organizational learning on organizational performance with the role of the mediator of the dynamic capacity of EPCO. Research type is descriptive. Research population is all employees of EPC More

  The research investigates the effect of organizational processes and culture of organizational learning on organizational performance with the role of the mediator of the dynamic capacity of EPCO. Research type is descriptive. Research population is all employees of EPCO. Research tool is standard questionnaire of Yu Yuan Hung (2010). The results showed that there is significant relationship between the Organizational dynamic capacity and organizational performance. There's significant and positive relationship between Organizational learning culture and Organizational dynamic capacity and Organizational dynamic capacity has the mediator to the relationship between organizational learning culture and organizational performance. But, the organizational learning culture doesn’t have a significant effect on Organizational dynamic capacity and Organizational performance. Finally, Organizational dynamic capacity doesn’t have the mediator role to the relationship between organizational process alignment and organizational performance. Based on research results and verification of positive influence of organization learning culture on organizational dynamic capacity and positive relationship between dynamic capacity and organizational performance, the people in charge could substantially improve the learning level of the company. This improvement first broaden the ability of competitiveness as well as the creativity and innovation, while at the same time it enhances organizational performance by improving competitiveness ability. Manuscript profile
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  20 - Factors Affecting Customer Participation in the New Product Development Process: Case study of food industry of Mazandaran province
  khorshid forughinia ali akbar Jowkar Mohammad Mahmoudi Maymand mirza hassan hosseini
  Constant changes in the business environment compel companies to think about new product development. In order to meet customer needs, active engagement with the customer and, more specifically, customer involvement in the process of developing new product is essential. More

  Constant changes in the business environment compel companies to think about new product development. In order to meet customer needs, active engagement with the customer and, more specifically, customer involvement in the process of developing new product is essential. The purpose of the present research is to identify the effective factors on customer involvement in the process of new product development in the food industry of Mazandaran province. Six effective variables include organizational strategy, new product features, external environment, organizational features, customer attributes, and relationships. The purpose of this research, in the form of applied research and in terms of the implementation of research, is descriptive-causal research. The statistical population of the research is the managers of different parts of the food industry of Mazandaran province, including production, product, marketing, brand, and other parts of the organization. The data gathering tool was a researcher-made questionnaire. In this research, structural equation modeling (SEM) has been used to analyze data and examine the hypothesis. The results showed that the organizational strategy variables, organizational characteristics, customer characteristics and relational factors have a positive and significant effect on customer involvement in the process of new product development. While the two variables of product and environment characteristics have no significant effect on customer involvement. Therefore, according to the results, food industry companies should pay particular attention to strengthening these factors in order to attract more customers to develop new products. Manuscript profile
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  21 - Analysis of Iran Internationalization of Higher Education,emphasis on actors
  Firoozeh Asghari
  The new trend of internationalization of higher education, based on the Sixth Development Plan, demonstrates Iran's serious determination to implement this policy as a continuous, systematic and extensive process. But what is important at the beginning of the work and i More

  The new trend of internationalization of higher education, based on the Sixth Development Plan, demonstrates Iran's serious determination to implement this policy as a continuous, systematic and extensive process. But what is important at the beginning of the work and in the first year of the program is to pay attention to the different dimensions of this policy decision in order to successfully implement the program. Therefore, this paper, based on the results of the research conducted in the years 96-95, seeks to provide the theoretical support necessary for the implementation of this policy by analyzing the policy of higher education internationalization emphasis on actors. Manuscript profile
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  22 - Proposing a Framework for Modifying and Improving Processes Using the Combination of QFD Approach and Multi-criteria Decision Making Based on BPMN.2 Standard
  Reza Abasi samane ghiasi saeed safari
  Todays, almost all large companies and organizations have recognized the importance of the processes improvement and had experience in this field or started its application. Due to the fact that, the aim of this research is providing a framework for improving th More

  Todays, almost all large companies and organizations have recognized the importance of the processes improvement and had experience in this field or started its application. Due to the fact that, the aim of this research is providing a framework for improving the processes. This research is practical in terms of purpose and is descriptive-exploratory in terms of method. In this researchthe intended processes have been investigated via interview, and mapped by using the standard language of models and symbols of the business process (BPMN.2) and Visual software paradigm. In the next stage, after extracting the existing problems, they were drawn up in the form of cause and effect diagram through interviewing with managers and experts.. Then, the solutions were extracted through the open questionnaire. The solutions were completed in a few steps using the Delphi method. Subsequently, the design of the Fuzzy Analytical Hierarchy Process (AHP) and the Quality house Table were developed. The weight of the problems and solutions was obtained by the completion of the questionnaire by the company's experts. Finally, the processes were analyzed by extracting the evaluation indicators and improve suggestions have been proposed. Manuscript profile
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  23 - Identify knowledge Intensive Business Services of Qom Water and Wastewater
  Maryam Gholizadeh Mohammad Ali Sarlak
  The purpose of this study was to identify knowledge Intensive Business Services of Qom Water and Wastewater Company. In this Delphi study, after reviewing previous research and examining the upstream documentation and infrastructure at ABFA, the areas of knowledge assoc More

  The purpose of this study was to identify knowledge Intensive Business Services of Qom Water and Wastewater Company. In this Delphi study, after reviewing previous research and examining the upstream documentation and infrastructure at ABFA, the areas of knowledge associated with a description of business services were identified. The results of data analysis showed that the areas of knowledge creation, upgrading and development of water and wastewater facilities, center of supervision, operation and maintenance of facilities, sales and customer service to be considered as a top priority and supply and support management, human resources management, management Financing, partner relationship management, developing management systems for review were the second priority. The processes and knowledge activities of each field were also identified and presented in separate business services. Manuscript profile
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  24 - Examining solutions to deal with the shortage of cyberspace security experts in the country
  Mohammad fathian Mehdi Abolhamid mohammadreza rafeei
  20.1001.1.22286047.1400.20.68.1.5
  Expert workforce is one of the most important IT security assets that private and public sectors around the world are currently competing for. According to specialists, Iran is also facing the shortage of cyber security experts, which can lead to potentially serious pro More

  Expert workforce is one of the most important IT security assets that private and public sectors around the world are currently competing for. According to specialists, Iran is also facing the shortage of cyber security experts, which can lead to potentially serious problem. This study presents some solutions for this problem in Iran. In order to identify the solutions, literature was reviewed and semi-structured interviews were conducted through related various experts and specialists. Finally, strategies were prioritized by fuzzy analytic hierarchy process and solutions are investigated by importance-performance analysis. According to the results, specialists believe that workforce maintaining and training improvement are more important than other strategies. Training-recruitment plans, aptitude assessment plans, cyber security events and challenges, schools student targeted plans and improving policies and rules have been considered as more important solutions. Manuscript profile
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  25 - Identifying and prioritizing key abilities affecting on successful technology transfer process in petrochemical downstream industries
  abbas khamseh Yadollah sadeghi Mehrdad Hosseini Shkaib taqi torabi
  Despite the importance of developing petrochemical industries, most of the country's exports in the petrochemical industry have been limited to raw materials and semi-industries, which is due to the incapability to acquire appropriate technology in the downstream indust More

  Despite the importance of developing petrochemical industries, most of the country's exports in the petrochemical industry have been limited to raw materials and semi-industries, which is due to the incapability to acquire appropriate technology in the downstream industries. Technology transfer is one of the most important shortcut methods for acquiring and developing technologies in these industries, but one of the most important challenges is the managers' little familiarity with the technology transfer process and the abilities it requires. The aim of this study is to identify and prioritize the effective abilities in the success of the technology transfer process in the downstream, petrochemical industries, and for this purpose a combined method of Structural Equation Modeling (SEM) and Analytic Network Process (ANP) has been used. In this regard, the content validity was confirmed by CVR and CVI forms and the final questionnaire was distributed and collected by the Porsline system among the statistical population and in order to investigate the accuracy of the theoretical model of the research, factor analysis with Structural Equation Modeling (SEM) and AMOS software was used. The results of this stage of the study indicate that 82 indicators in 8 ability factors affect the success of the technology transfer process in petrochemical downstream industries and the effectiveness of all 8 factors is ability at the semantic level. On the other hand, prioritizing the abilities that affect the success of the technology transfer process was done through the Analytic Network Process and Super Decisions software. The results show that technology dissemination abilities are the first priority, and technology adaptation abilities as well as development and improvement abilities are the second and third priorities. Manuscript profile
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  26 - Investigating a model of implementation and development business intelligence in organization with the purpose of improving decision-making
  Payam Yaghli    
  This article firstly tries to identify the various dimensions of successful implementation and development business intelligence as a set of technologies and processes that promote the procedure of the decision-making in the organization. Next, the effect of these dimen More

  This article firstly tries to identify the various dimensions of successful implementation and development business intelligence as a set of technologies and processes that promote the procedure of the decision-making in the organization. Next, the effect of these dimensions on the process of decision-making in Eghtesad-e-Novin Bank, as a financial organization in which the speed of decision-making is of importance will be discussed. The criteria are the cultural, strategic and environmental factors, human resources and business intelligence tools the effects of which are discussed on the variable of "the latency in decision- making" in four divisions of organizational decision environment. The research methodology is mixed in this research and for this purpose in the qualitative part, the different dimensions of success in implementation and development business intelligence were extracted on the quality of decision-making with the Delphi technique by using the method of interviews and open questions in three stages and with the snowball method with the opinions of 18 experts. In the quantitative part, the priorities were determined with the help of the Analysis Network Process and Super Decision software. Finally, the main questionnaire has been finalized for the distribution among 90 personnel of different levels of the development and implement of business intelligence systems and the direct users of these systems in the organization. With the help of Smart Plus software and structural equations, as well as the effect of research variables on the reduction in the latency in decision-making, the relevant assumptions have been examined in a descriptive and survey manner with factor analysis. The proposed factors and models for evaluating business intelligence presented in this article help organizations, especially financial organizations in which speed in decision-making is of particular importance, to promote decision-making and minimize possible latencies in decision-making. Manuscript profile
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  27 - A model for evaluating green marketing in the insurance industry
  aigin ghorbani ameneh khadivar leili niakan
  20.1001.1.22286047.1401.71.71.3.0
  The insurance industry is vital in the country that is affected by green marketing. However, there is no accurate information on the green marketing situation in the country's insurance industry. This research has been tried to identify the main criteria of green market More

  The insurance industry is vital in the country that is affected by green marketing. However, there is no accurate information on the green marketing situation in the country's insurance industry. This research has been tried to identify the main criteria of green marketing evaluation to provide a model for a green marketing audit. In this regard, first, the main criteria were identified and approved by experts through a questionnaire. The final framework consists of 24 sub-criteria that are classified into ten criteria. Then, by using the fuzzy DEMATEL method, the internal relationships between the criteria and the hierarchical analysis method, each criterion and sub-criteria's final weight are obtained. According to the results, among the causes, the criterion of mission has the greatest effect on all criteria and takes the least effect from other criteria. So, this criterion has the most stimulus role, and by optimizing it, we can expect the optimization of other factors. The green sales factor is also strongly influenced by other factors and is optimized by optimizing other factors. Also, the criterion of the mission with an effective weight of 0.23 is the most important, and the criterion of green design with an effective weight of 0.024 is the least important Manuscript profile
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  28 - Development of a Detailed Assessment Model for Business Process Maturity: A Case Study of East Azerbaijan Gas Co.
  aida farshidfar Mir Saman Pishvaee
  20.1001.1.22286047.1401.71.71.4.1
  Process management in the organization requires the creation of process insights throughout the organization. In this regard, organizations need a comprehensive method to evaluate the implementation of organizational processes that determine the factors affecting the im More

  Process management in the organization requires the creation of process insights throughout the organization. In this regard, organizations need a comprehensive method to evaluate the implementation of organizational processes that determine the factors affecting the implementation of organizational programs. For this purpose, it is a responsive way for organizations that, in addition to creating awareness of the effective factors, provide a roadmap to improve the realization of the organization's plans and visions. In the present article, to facilitate the management of processes in the East Azerbaijan Province Gas Co., a Hybrid Process Maturity Model has been developed. This model has been presented and implemented with a combined approach of selected maturity models, considering the limitations of maturity models, which makes the models not comprehensive enough. The capability of the proposed model framework, unlike other models, is that the above model can be evaluated in detail. In this regard, first, the key processes of the company have been identified. Then by collecting the required information on how to implement the processes, the maturity levels of the key processes of the organization have been evaluated according to the proposed model and current level, the desired level of maturity is set. Implementing solutions also have been proposed to improve the processes. According to the collected information, 16 of the 26 Key Processes of the East Azerbaijan Gas Co. are at level zero or incomplete process implementation, eight processes are at level one or planned and two processes are at level two or controlled. Manuscript profile
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  29 - Optimal Selection of Industrial Building Systems using Analytic Hierarchy Process: A Case Study in Schools of Kerman Province
  Amirabbas Abouei Mehrizi Hamzeh Dehghani
  Objective: The aim of this research is to select the optimal industrial building systems in the schools of Kerman province using the hierarchical analysis. necessity: Industrialization of buildings as systematic method to improve the quality and speed of construction h More

  Objective: The aim of this research is to select the optimal industrial building systems in the schools of Kerman province using the hierarchical analysis. necessity: Industrialization of buildings as systematic method to improve the quality and speed of construction has been considered by construction policymakers. in recent years, industrialization is policies the School Renovation, Development and Equipping Organization. Methodology: Four main criteria and twenty sub-criteria were identified to evaluate industrial systems suitable for schools. According to the eleventh national building regulations, lightweight steel frame (LSF), prefabricated concrete buildings, reinforced concrete structural wall system with permanent insulation mold and three-dimensional prefabricated panel system have been used for evaluation. In this research, the hierarchical analysis process approach has been used in order to rank the effective factors in the optimal selection of industrial building systems in the schools of Kerman province. Findings: the data analysis was done using the hierarchical method. The results show that LSF with a score of 0.303 is the most suitable option. the score of prefabricated concrete building system, three-dimensional style prefabricated panel system and reinforced concrete structural wall system with permanent insulation mold were obtained as 0.266, 0.22 and 0.21 respectively. Conclusion: Four main criteria have been used in this research. The results obtained from the data analysis show that the criterion of practicability is the most important criterion with a relative weight of 0.427. according to quality and technical ability, cost and time with relative weights of 0.401, 0.106 and 0.067 were placed in next priorities. Manuscript profile