Analysis

Open Access Article

1 - Develop a new model for ranking e-businesses using structural equation modeling and fuzzy hierarchical analysi
ﻋﻠﻴﺮﺿﺎ ﻋﻠﻲ اﺣﻤﺪي ﻣﻴﺜﻢ جعفری اسکندری ﻏﻼﻣﺤﺴﻴﻦ ﺧﺎﻟﻘﻲ ﺣﺴﻴﻦ رﺷﺘﺒﺮي

One of the most important opportunities in the world for facilitate trade and increase world competition is use the modern information technology and communication.Therefore, the company's approach of traditional business is changed to modern electronics. The electronic More

One of the most important opportunities in the world for facilitate trade and increase world competition is use the modern information technology and communication.Therefore, the company's approach of traditional business is changed to modern electronics. The electronic businesses are attractive because of special interests. Thus, in this situation other companies will be on framework with known keys about the active company's turnover . On the other hand, the companies are able to know superior companies in the logical situation and find the key success and also analysis their own company with superior company and find the solution to upgrade their own company by comparison and ranking of the active companies in the electronic business range. In this research we found the most important factors which are effectual on comparison and ranking that refers to expert person comments are recognized by profound reading and referring to some research sources and documents. Structural equation modeling are used because of Regarding to some measurement errors of observed variables and some difficulties between those variables. We used the fuzzy hierarchical analysis for the ranking and also doing sensitivity analysis Manuscript profile

Open Access Article

2 - Consideration of Strategic Investments with Option Games under Incomplete Information
عبدالله آراسته

In focused تحقیق و توسعه markets, research projects are directed furtively, and contenders know almost no about the advancement of opponents. How a firm decides to apply its working choices passes on data to market members, among these its rivals. The real options exe More

In focused تحقیق و توسعه markets, research projects are directed furtively, and contenders know almost no about the advancement of opponents. How a firm decides to apply its working choices passes on data to market members, among these its rivals. The real options exercise technique is an essential data transmission component. Pariahs find out about the absence of activity by contenders and can fuse it into their guesses about the rivals' sort. This endeavor to gain from contenders’ activities will specifically influence the harmony exercise methodologies. In this paper we expand a model to consider finite horizon real option games under incomplete information with various parameters. In incomplete information games firms’ actions express significant information about profitability to contestants. The encapsulation of this information proposed original blocks in models with strategic interactions. This is because of circularity where best exercise decisions are based on previous decisions taken, which at a given time are quiet to be mentioned because about the dynamic programming principle. We expand an extended version of the Least Squares Monte Carlo algorithm to confront these results. The model can aid in understanding the relation between strategic optionality and information besides how this influences the best decision policy and its value results. We find the informational feature is of great significance for firms’ best decision policy and optimization of project values Manuscript profile

Open Access Article

3 - Assessment Model for Implementing a Lean Transformation in Enterprise Based on the Fuzzy Anp, Fuzzy Dematel and Fuzzy Vikor
Kazem Nasiri Kashani محمود مدیری gholamreza hashemzade khorasegani

A lot of methodologies for evaluation of the lean transformation have been proposed in the literature, but just a few of them explicit relations among the components of the lean enterprise transformation, with focusing on the priority and identification of the relative More

A lot of methodologies for evaluation of the lean transformation have been proposed in the literature, but just a few of them explicit relations among the components of the lean enterprise transformation, with focusing on the priority and identification of the relative weight of each element on the lean transformation have been considered. Therefore, we try to quantify those relations in this study. So, to structural investigate the relationships among the elements, a model is proposed that presents a novel comprehensive insight to the lean transformation process. This study proposed an analytic modeling approach in the lean enterprise transformation to identify the weights of the elements. The goal is to operationalize the highly qualitative relationships among the lean transformation components. In this paper 32 effective factors in lean enterprise transformation, identified as "sub sub criterion" were grouped into eight categories classified as "sub criterion". These eight sub criteria classified through 3 criteria in the higher level which are “organizational asset development”, “quick adaptation to markets and competitive superiority acquisition” and “supply and distribution network optimization These three criteria were proposed as the major criteria involved in "delivery value maximizing", and ultimately, the value maximizing recognized as the main target of the lean transformation in companies. Fuzzy DEMATEL technique and fuzzy analytic network process modeling are used to determine the relationships and the relative weights of each component and then with fuzzy VIKOR method, 25 identified solutions related to conceptual model were ranked for implementing the lean transformation which regard the organizational purposes and the weights of the end level parameters of the conceptual model in a proposal framework. The present evaluating lean enterprise transformation is a comprehensive model that can be applied to different production industries. This model also was investigated in automative parts industry. Manuscript profile

Open Access Article

4 - Assessment Model for Implementing a Lean Transformation in Enterprise Based on the Fuzzy Anp, Fuzzy Dematel and Fuzzy Vikor
Kazem Nasiri Kashani محمود مدیری gholamreza hashemzade khorasegani

A lot of methodologies for evaluation of the lean transformation have been proposed in the literature, but just a few of them explicit relations among the components of the lean enterprise transformation, with focusing on the priority and identification of the relative More

A lot of methodologies for evaluation of the lean transformation have been proposed in the literature, but just a few of them explicit relations among the components of the lean enterprise transformation, with focusing on the priority and identification of the relative weight of each element on the lean transformation have been considered. Therefore, we try to quantify those relations in this study. So, to structural investigate the relationships among the elements, a model is proposed that presents a novel comprehensive insight to the lean transformation process. This study proposed an analytic modeling approach in the lean enterprise transformation to identify the weights of the elements. The goal is to operationalize the highly qualitative relationships among the lean transformation components. In this paper 32 effective factors in lean enterprise transformation, identified as "sub sub criterion" were grouped into eight categories classified as "sub criterion". These eight sub criteria classified through 3 criteria in the higher level which are “organizational asset development”, “quick adaptation to markets and competitive superiority acquisition” and “supply and distribution network optimization These three criteria were proposed as the major criteria involved in "delivery value maximizing", and ultimately, the value maximizing recognized as the main target of the lean transformation in companies. Fuzzy DEMATEL technique and fuzzy analytic network process modeling are used to determine the relationships and the relative weights of each component and then with fuzzy VIKOR method, 25 identified solutions related to conceptual model were ranked for implementing the lean transformation which regard the organizational purposes and the weights of the end level parameters of the conceptual model in a proposal framework. The present evaluating lean enterprise transformation is a comprehensive model that can be applied to different production industries. This model also was investigated in automative parts industry. Manuscript profile

Open Access Article

5 - To survey the combined application of QFD and VA in product design to achieve the superior competitive position (Case Study: SAIPA company)
حسن فارسیجانی سمیه کشاورز دستک

Successful companies in todays competitive economy are those which are capable to design efficiently, develop and to produce products which are preferrable by customers. This idea shows that there is a need to draw a plan which can meet the needs of the customers and al More

Successful companies in todays competitive economy are those which are capable to design efficiently, develop and to produce products which are preferrable by customers. This idea shows that there is a need to draw a plan which can meet the needs of the customers and also the plan should be capable to be produced with a competitive cost and quality. Saypa company as one of the greatest car making companies must try hard to produce competitive products and by improving the design of the cars should struggle to reach the best position in the competition. So in order to reach the above-mentioned aims, in this research a merger of the tools for expanding quality proceeds(QFD) and value analysis has been used. Therefore the main goal is to use both QFD and VA theoretically and occasionally. ‘Pride’ as a car with quality problems was chosen and the combined process of QFDVA has been used for designing the outward appearance of this car. Finally, at the end of this research project, one main hypothesis and three subordinate hypotheses has been analyzed . For analyzing the hypotheses the researcher has used a questionnaire among a sample group. For statistical analyses, SPSS software has been used. One of the main problems of QFD is not having the ability to identify the needs of the customers, and that was solved by combining the use of VA technique. Also by using this technique, we can evaluate the value of product designing and we can take action in allocating the resources to identified operations and investments. Manuscript profile

Open Access Article

6 - PERFORMANCE ASSESSMENT OF IRANIAN INDUSTRIAL SECTORS BASED ON PRINCIPAL COMPONENT ANALYSIS
علی محمدی مهسا هوشنگی

The purpose of this study is to present an integrated framework for assessment and ranking of 23 Iranian industrial sectors, based on several productivity indicators during the years 80 to 85. The integrated approach of this study is based on "principal component analys More

The purpose of this study is to present an integrated framework for assessment and ranking of 23 Iranian industrial sectors, based on several productivity indicators during the years 80 to 85. The integrated approach of this study is based on "principal component analysis" (PCA).The validity of the model is verified and validated by numerical "taxonomy". Furthermore, the non- parametric correlation methods, namely, Kendall-Tau correlation experiments shows high level of correlation between the findings of PCA and “taxonomy” and the approach of this study may be used to assess the importance of each of the selected indicators for industrial units of interest. It is observed that the sectors: "Coke, refined petroleum products" (code 23), " Chemicals and chemical products"(code 24), and " Basic metals" (code 27), have the three top grades in the ranking while the sectors:" Wearing apparel, fur" (code 18), "Textiles" (code 17) and "Furniture, manufacturing" (code 36) have the weakest grades in the ranking. Furthermore, the most important productivity indicators are: Value added to salaries and wages- value added per employee-value added to energy cost- production value per employee-production value to salaries and wages and value added to total input. Manuscript profile

Open Access Article

7 - Developing an Ethics-oriented Management Model through the Use of Joshan-al-Kabir Prayer Concepts
مجتبی رفیعی Mohammad موسوی Mohammad کرمانی

In order to obtain a novel management model based on the teachings of the “Joshan-al-Kabir prayer”, a qualitative analysis of the concepts of this well-known prayer is performed. Commercial software, MaxqdA2, is utilized to analyze and categorize the various qualities d More

In order to obtain a novel management model based on the teachings of the “Joshan-al-Kabir prayer”, a qualitative analysis of the concepts of this well-known prayer is performed. Commercial software, MaxqdA2, is utilized to analyze and categorize the various qualities described in this prayer. The three main characteristics of effectiveness, meekness and pragmatism are also incorporated to develop an ethics-oriented management model. This model is intended to define the human-God as well as human-human interactive relationships. This study characterizes the resulting management model with seven items: knowledge, capability, Diligence, Integrity, excellence, balance & stability, and intangible management. Manuscript profile

Open Access Article

8 - A Comprehensive Approach to Urban Disaster Management Based on Vulnerability Map and Risk Zoning Case Study: Tehran Municipal District 1
وحید اسماعیلی کیاسج Kamran shahanaghi

Natural Disasters have always been a part of life on our planet. With human society development, urban areas and Metropolises have not been safe from destructive effects and consequences of disasters. In addition to intensity and extent of disasters, vulnerability of so More

Natural Disasters have always been a part of life on our planet. With human society development, urban areas and Metropolises have not been safe from destructive effects and consequences of disasters. In addition to intensity and extent of disasters, vulnerability of societies has remarkable dependence on proper urban infrastructures, strong structures, preventive programs and appropriate preparation in emergency-related organizations. Occurrence of an onset disaster like earthquake, usually leads to secondary damages in urban areas; they happen for an obvious reason and have specific outcomes. Identification of all significant reasons and consequences results in creating a vulnerability map for urban wards which could be a useful basis for preventive programs. On the other side, one of the most effective and efficient approaches to create preparedness and response plan disaster management organizations, is designing a relief chain with proper logistic modules and devoting responsibilities to authorities, based on data achieved from damage estimation studies. Hence, in this paper, a sequential approach is used to apply geographic information system and eliciate experts' knowledge of urban areas so as to create both damage estimation and vulnerability maps; These information. In turn, help designing disaster management cycle, specifically, Preventive, preparedness and response programs for an urban area. In order to create a better perceptive of the proposed approach, Tehran municipality district (1) is used as a real case study and its vulnerability to a hypothetical earthquake is estimated to create disaster management program. Manuscript profile

Open Access Article

9 - Strategic analysis of citizen satisfaction with service quality of Shiraz҆ urban parks by using multi criteria satisfaction analysis

The purpose of this research is to use of multi criteria satisfaction method for segment analysis citizen satisfaction with service quality of urban parks of Shiraz. The statistical population consists of all citizens that visiting urban parks of Shiraz and sample size More

The purpose of this research is to use of multi criteria satisfaction method for segment analysis citizen satisfaction with service quality of urban parks of Shiraz. The statistical population consists of all citizens that visiting urban parks of Shiraz and sample size is 384. Method of sampling is stratified random sampling method. The researcher-made questionnaire was used to measure the variables of study. The reliability of the questionnaire was determined using Cronbach’s alpha test (α=0.91). The face validity and factor analysis was considered as validity of research. The result showed that dimension of citizen satisfaction with service quality of Shiraz҆ urban parks are Aesthetic and visual aspects, Park amenities, facilities and services, Physical health and safety of park, Social and psychological safety and Dynamic management of the park. Also the most satisfaction level in related to Jannat park and the least satisfaction level in related to Koohpayeh. In other hand, action diagrams indicated municipal of Shiraz almost in all of satisfaction criteria has low performance those requiring immediate improvement efforts for removing these weak points. Manuscript profile

Open Access Article

10 - Comparison of Traditional DEA Approaches to Portfolio Selection by a New Proposed Algorithm with a Case Study of Stock Selection in Tehran Stock Exchange

Abstract Portfolio selection is one of the most important areas in financial decision-making; A portfolio of stocks that could bring the highest rate of return and the lowest risk investment for its owner simultaneously. However in choosing the most prefered portfolio More

Abstract Portfolio selection is one of the most important areas in financial decision-making; A portfolio of stocks that could bring the highest rate of return and the lowest risk investment for its owner simultaneously. However in choosing the most prefered portfolio just these factors are not decisive and according to the economic environment, many factors can affect this process which should be employed. Therefore, these diversity of factors, bring to the limelight the importance of multi-criteria decision-making approaches. Data Envelopment Analysis (DEA) is one of this approaches. The main purpose of this paper is comparing the traditional DEA approaches to a new proposed algorithm. In traditional approaches simply assumed that return to scale is constant or variable. This simplification may cause large errors. In the new algorithm by analyzing the behavior of return to scale, appropriate model will be used. As a case study, the models have been solved with real data belonging to Tehran stock exchange and the results have been analyzed. Manuscript profile

Open Access Article

11 - Design Evaluation System of Human Resources in the Social Security Fund of Semnan by using Fuzzy Data Envelopment Analysis
Abolfazi Danaei Seyedeh Nazereh Seif Hashemi

According to strategic importance of performance assessment, today a few limited numbers of organizations are going to guarantee the improvements of their personnel’s performance through an appropriate evaluation of their staff. For this purpose, the current research wa More

According to strategic importance of performance assessment, today a few limited numbers of organizations are going to guarantee the improvements of their personnel’s performance through an appropriate evaluation of their staff. For this purpose, the current research was done in social security fund of Semnan province. This research has followed a descriptive goal (based on a case study) with a comparative logic through a limited applicable process which is considered to be as the most crucial selected method in order to extract the information of documents and the organization. Receipt, tables and diagrams are referred to as the most important tools applied in this paper. The fuzzy data envelopment analysis was selected as the most appropriate method for analyzing the data based on the studies done. The results in this research indicate that the current traditional systems of assessment in the social security fund of Semnan province does not have enough efficiency and it does not have any effect on the increase of willingness and tendency of the staff. Therefore, a new system of assessment which was compiled on the basis of the fuzzy data envelopment analysis was represented to substitute the traditional system. This model had some strong points such as the personnel assessment without the manager`s verdict, having the ability to perform under the circumstance of uncertainly, the probable presence of an ideal virtual unit, and the evaluation of personnel based on the predetermined objects. There is a hope to see this part of the health services management to become more represented in the future by the conduction of the suggested assessment system in the research society. Manuscript profile

Open Access Article

12 - Selection a strategic process for applying the Lean Six Sigma methodology to improve performance by using a hybrid approach, BSC & DEA
اردشیر بذرکار Soleyma Iranzadeh

Most organizations to increase productivity and ultimately achieve sustainable competitive advantage for survival in the global business arena, focusing much of their attention to fix the problems, difficulties and weaknesses in their own systems and processes. Organiza More

Most organizations to increase productivity and ultimately achieve sustainable competitive advantage for survival in the global business arena, focusing much of their attention to fix the problems, difficulties and weaknesses in their own systems and processes. Organizations spend a lot of time and resources to plan and develop their own strategies, but most of them fail in the implementation of the strategy.Organizations are looking for a breakthrough performance through integrated processes and technology to respond to the needs of our customers. The use of Lean Six Sigma methodology for organizations that operate in a competitive world is very functional. The importance of implementing Lean Six Sigma in an organization that is in issue or to be discovered process properly investigated and the selection process to the strategic objectives of the organization so that the organization can be targeted to improve process performance and take steps towards continuous improvement. The purpose of this research is a strategic process through the accounting department processes to improve performance through the application of Six Sigma methodology Ghavamin Bank was pure. Therefore, in this study, the criteria for the selection process to select a strategic process through six main measure Balanced Scorecard and by experts Ghavamin Bank, were identified. Then processes information related to the accounting department of the bank through a database of Ghavamin as well as interviews with experts were collected Bank. The final step using cross efficiency DEA model to assess the efficiency of the process was done, the results showed that the process was No. 18 in the first place. And as the bank's strategic process to make continuous improvement in the Lean Six Sigma methodology was introduced. Manuscript profile

Open Access Article

13 - (Proposing a Rapid Plant Assessment Hybrid method using Data Envelopment Analysis for Municipalities Performance Evaluation (Case Study: Isfahan Municipality
Rouzbeh Ghousi ali naddafpour

Municipal is a public institution that independent, non-governmental, to the nature of the state and local performance that has the duty of the city and serve the citizens and tourists to be responsible, and as one of the principles of management, use of local resources More

Municipal is a public institution that independent, non-governmental, to the nature of the state and local performance that has the duty of the city and serve the citizens and tourists to be responsible, and as one of the principles of management, use of local resources to its task-focused. Effective accountability and improve the efficient activities of a variety of municipal needs assessment. Evaluating the performance of the corporate sector is usually synonymous with the effectiveness of activities. One of the methods used to assess is fast evaluate. And other quantitative performance Assessment methods, data is envelopment analysis that relative to assessment of performance pay. Given the importance of evaluating the performance of municipalities, this study provides a combination of performance assessment using data envelopment analysis and rapid assessment are discussed. For this purpose, in the first chapter the words of the issue has been discussed and explained the objectives and research questions. In the second chapter the research literature and research methods described in Chapter III. In the fourth chapter the index has been developed for the rapid assessment to evaluate areas of the municipality. And by providing rapid assessment of tick box of municipalities was discussed. Which formed DEA model to evaluate the relative performance of municipalities and the number of performance in each region were determined. Then by sensitivity analysis on the model input data envelopment analysis to prioritize rapid assessment indicators, and then use the same method to determine the priority region of the municipality was the ideal option. After the above steps, in the rapid assessment survey regions 6, 11 and 12, respectively ranked first and the third & in evaluating the performance of the municipal regions of the DEA BCC using the input, the number of functional regions, including six regions units 4, 5, 8, 13, 14 and 15 were identified and in combination with problem solving method returns to scale the number of functional regions, including four units, the regions 4, 5, 8, 13, 14 and 15 were determined. After sensitivity analysis of the input variables in BCC, The effect of varying complexity and diversity management practices and continuous improvement and effective management also vary in SBM 's been more than others. The results of the rapid assessment approach by prioritizing organizational units similar to the ideal option indicated that the municipal zone 11 has a minimum distance with the ideal option and has earned first place and then in the region 6 won the second prize. Manuscript profile

Open Access Article

14 - A Functional Analysis of National Innovation System of IRAN
Javad Soltanzadeh Kavous Heydari Hamideh Dabbaghi Reza Ansari

Performance of Innovation system is one of the most important segments of planning in every country which is needed for economic and social prosperity, security and welfare. But the lack of achievement to scientific purposes in Iran indicates that there are many challen More

Performance of Innovation system is one of the most important segments of planning in every country which is needed for economic and social prosperity, security and welfare. But the lack of achievement to scientific purposes in Iran indicates that there are many challenges toward innovation system and its progress. In the other word, it is necessary for improving national innovation system to be affected by consistent and clear policies. It means that a kind of policies is needed which can define the contribution of each players in the innovation system and the rate of their participation. Achieving to this goal, makes us to use a scale for measuring the policies and let us to evaluate and identify the pros and cones. Also, this approach toward the innovation system makes it better than the past and helps us to create more functional and strategic policies in the future. For this goal, we study a wide theoretic framework and 16 previous studies to suppose a functional scale consist of five levels named: Management and policy making, Knowledge creation and accumulation, Knowledge diffusion, Knowledge exploitation and Infrastructure. The results show that there are 159 weaknesses and shortcomings in innovation system according to the opinion of experts. In addition we supposed 43 indicators related to five levels scale for making functional policies of innovation in the future. Manuscript profile

Open Access Article

15 - Explanation of Human Resource Development Model Based on Islamic-Iranian Model
vahid nasehi far saeid Askari Masule

This study seeks to explain human resource development models based on Islamic-Iranian model of progress in line with a generalized model in the selective ministries of Iran. The research method is descriptive-survey and is based on cross-sectional data. The questions a More

This study seeks to explain human resource development models based on Islamic-Iranian model of progress in line with a generalized model in the selective ministries of Iran. The research method is descriptive-survey and is based on cross-sectional data. The questions are descriptive and hypotheses are relational. The main question of the research involves how the integrated model of development of human resources based on Islamic-Iranian model of progress in the ministries of Iran is. The population mean test was used to test the hypotheses and Friedman test was used to prioritize variables. Thirteen hypotheses were defined based on the models of previous studies. The population of the study includes all vice presidents and directors of human resources development who are at service for the year ended in 1395 in the selected governmental ministries. The findings of the hypotheses testing indicate the confirmation of all the variables influencing the research model. According to the results of the confirmatory factor analysis, from the organizational perspective factors like organizational justice, cross-organizational factors, training, hardware factors of the working environment, indigenousness of the model, knowledge management, national factors and software factors of the working environment and from individual perspective factors like faith-centeredness and engagement of the employees are effective on the development of human resources based on Islamic-Iranian approach of progress. Finally, the final version of the research model extracted by using confirmatory factor analysis and its fitting was approved. Manuscript profile

Open Access Article

16 - Identifying factors affecting bancassurance desks efficiency, Case study: Bank MELLAT and MA Insurance
حمیدرضا نورعلیزاده علی بنیادی نایینی Mohsen Sadeghi

A majority of studies around efficiency assessment just estimate it. Indeed, they don’t address the roots of inefficiency of DMUs. These shortcomings could be resulted from silo approaches conducted by researchers. Our research aims address this gap. We propose a two-st More

A majority of studies around efficiency assessment just estimate it. Indeed, they don’t address the roots of inefficiency of DMUs. These shortcomings could be resulted from silo approaches conducted by researchers. Our research aims address this gap. We propose a two-stage procedure in which first, the efficiency of bancassurance desks are estimated by DEA (Data Envelopment Analysis) and then, roots of inefficiency are identified by a survey designed based on enabler section of European Foundation for Quality Management model (EFQM) and conducted among bancassurance desks employees. This study is applied in terms of purpose, and mathematical as well as statistical in terms of data analysis. The population of this study consisted of all bancassurance desks of BANK MELLAT in 2015. After efficient and inefficient branches of bancassurance have been estimated and ranked, in order to identify factors affecting efficiency, a questionnaire designed according with criteria of EFQM. Reliability of questionnaire was tested by Cronbach's alpha coefficient, and normal distribution of data was tested by using the Kolmogorov-Smirnov test. The effects of variables (factors) on efficiency were evaluated via regression analysis, then obtained answers were tested for research questions. The results of ranking the impact of factors on the efficiency of bancassurance desks showed that employees, partnerships and resources, products and services, strategy, and leadership are the efficient factors, respectively. Manuscript profile

Open Access Article

17 - Identification and Classification of Action Plans Influencing Sustainable Production, using Repertory Grid and Principal Component Analysis Case Study: Industrial Production Companies in Semnan Province
Mohammad ali Shariat Soleyman Iranzadeh Alireza Bafandeh Zendeh

The production sector has come under severe pressure to both cope with its problems and maintain competitiveness, by such factors as diminishing natural resources, climate change, worsening environmental pollution, ecological incompatibility of the industrial age activi More

The production sector has come under severe pressure to both cope with its problems and maintain competitiveness, by such factors as diminishing natural resources, climate change, worsening environmental pollution, ecological incompatibility of the industrial age activities with the environment, and the decline in quality of human life due to the increasing global industrialization. Meanwhile, sustainability, especially in production, and progress towards sustainable production have grown in importance for developed countries aiming to overcome their challenges for a sustainable development. Sustainability is an increasingly significant need for human activities, and achieving a sustainable development has turned into a major priority for human development. Sustainable development is a landscape that simultaneously targets social, economic, and environmental issues in general within the process of development. Meanwhile, the concept of sustainable production, which is intertwined with the concept of sustainable development, targets manufacturing companies and service providers. This study is focused on sustainability of manufacturing businesses, aiming to both identify sustainable production constructs, and evaluate and classify programs that can play a more effective role in this regard. First, dimensions and constructs of sustainable production were identified through interviews and relying on repertory grid technique, from the viewpoint of 33 managers in successful industrial production companies with at least five consecutive and sustainable years of activity across Semnan Province in Iran. Then 33 personal repertory grids and a total of 175 primary personal constructs were elicited for sustainable production. These constructs were explored and analyzed, and an aggregated grid consisting of 87 secondary constructs was drawn. Next, using principal component analysis (PCA), the principal constructs contributing to sustainable production were categorized into two major concepts and their components were determined Manuscript profile

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18 - Prioritize Allocating Budget For Civil Project In Ministry of Sience, Research and Technology Using Fuzzy Anatical Hierarchy Process and Fuzzy Topsis
Alireza Aliahmadi Mohsenali Shayanfar Mostafa Farmani

Recently, decisions and debates related to it, such as the allocation of credits for planes and projects at the country level and at managerial levels, are a major issue in organizations, ministries and official institutions of the country. The proposed model for budget More

Recently, decisions and debates related to it, such as the allocation of credits for planes and projects at the country level and at managerial levels, are a major issue in organizations, ministries and official institutions of the country. The proposed model for budget allocation is a tool for accelerating decision making by managers. In this research, which was conducted to prioritize development projects at Science Research and Technology ministry , in addition to the management decision making quicknessusing, it has been tried to answer the question ,which is the most appropriate choice among options available (projects) using multi-index models? This method is based on decision-making and decision-making matrix basis. To this end, in this research, a multi-index model is used to answer what factors are to be allocated This research studies how to design aeffective model for allocating credit to development of the construction projects in the Ministry of Science, Research and Technology using multi-criteria techniques. The purpose of this research is to identify and rank effective indicators on credit allocation and Their grading (importance coefficient) and choosing the optimal option and preparing a credit allocation model. After initial refinement among the indicators and criteria, using the fuzzy hierarchical process method and the fuzzy topisation method, which are the multi-Criteria decision-making methods and with the help of MATLAB software and other related software which is one of the most important tools for accelerating multi-criteria decision-making techniques, criteria and indicators are ranked and weighted. Manuscript profile

Open Access Article

19 - Detecting obstacles and chalenges of formation and development of innovation system in Iran’s General Aviation Sector
Bahareh Nabavi Fatemeh Saghafi Manoucher Manteghi mehdi Mohammadi

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Open Access Article

20 - Developing a Performance Assessment Model for Industrial Organizations Based on Resilient Economics Policies and Sustainable Planning Based on Balanced Scorecard
hamidreza Masoudi Meysam Jafari Eskandari Alireza Aliahmadi

Each organization and in general each state, regardless of its activity, size and structure, is trying to improve its performance to the best of its ability to maintain its existence. Many of the criticisms of traditional performance evaluation systems are due to their More

Each organization and in general each state, regardless of its activity, size and structure, is trying to improve its performance to the best of its ability to maintain its existence. Many of the criticisms of traditional performance evaluation systems are due to their failure to measure and monitor multiple performance dimensions due to the over-concentration of indices that are lacking in efficiency. In this paper, attention has been paid to the effective components in mapping out the road for improving organizational performance with a special look at the balanced scorecard approach based on resistance policies. Accordingly, a study was conducted to identify the indicators that affect the performance of organizations, and one hundred and fifty identifiers were identified and in the structure of the balanced scorecard developed in the dimensions: 1- Customerism and customer needs 2. Financial empowerment and business Income 3. Main Processes and Support 4. Growth and Learning 5. Effectiveness and Impact on Society 6. Leadership and engagement with business. Then, using the factor analysis method, we reduced the indexes, which resulted in the index output dropping by 91% to 43 indexes. In the next step, after identifying the strategic factors affecting the future conditions of the industrial organizations, we developed the scenarios using the Wizard scenario software. In the final step, using the decision methods, we will examine the impact of indicators in different scenarios. Manuscript profile

Open Access Article

21 - Development of a framework for implementation of World-class Maintenance Systems using Interpretive Structural Modeling approach ( ISM )
Mohammad Hussein Karimi gavareshki Jafar Gheidar- kheljani

Considering worldwide development of Maintenance Management models, it is essential for organizations to pay attention to environmental differences among various organizations in order to achieve success and make their required model compatible with specific circumstanc More

Considering worldwide development of Maintenance Management models, it is essential for organizations to pay attention to environmental differences among various organizations in order to achieve success and make their required model compatible with specific circumstances of their own organization. In the following research, developing one executive model of maintenance management has occurred applying ISM interpretational structuring theory. In order to achieve this; firstly, the components that have composed maintenance management model have been revealed applying prior studies and interviews. The conclusion of this stage is identifying 56 sub-component and 14 component in the form of 6 essential components. In the next stage, in order to create communication and sequence between the components and constituents, interpretational structuring model has been applied. In the mentioned procedure, the structure of maintenance management has been extracted based on reporters' ideas and performed analysis. The results indicate that six basic components (leadership, foundation, methodologies and foundations, support, improvement and Excellency) constitute fundamental basis of every maintenance management in every organization and other components and sub-components being researched are initiated from these six components and eventually, they would lead to improvement and Excellency of the organization. Manuscript profile

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22 - Ranking and leveling the progress and development of the provinces of the country by territorial justice approach in the fields of the "social, cultural and political", "economic and productive" and "infrastructure and technical"

The different rate of having in factors, including natural, economic, social and political factors, causes or increases regional inequality. Attention to balanced and all-embracing development approach in the provinces, reducing inhomogeneity and inequality, and creatin More

The different rate of having in factors, including natural, economic, social and political factors, causes or increases regional inequality. Attention to balanced and all-embracing development approach in the provinces, reducing inhomogeneity and inequality, and creating territorial justice, policy and planning for the realization of goals that vary with regard to the structural features, facilities and constraints of each province, requires studying and recognizing the characteristics of each province according to its position in the whole country. In this research, the status of different provinces of the country in the fileds of "social, cultural and economic", "economic and productive" and "infrastructure and technology" were reviewed and compared, in terms of development and progress, by K-means as one of the Clustering Analysis methods. The results of the ranking of the province indicate different positions of the provinces. By determining the level of progress of the province at the five levels, the priorities of the provinces are determined. For example, while the province of Isfahan is classified as a developd province for its infrastructure, it is a developing province in the economic and social indicators. Or Tehran province, while it is a developed province in the infrastructural and economic indicators, it is an undeveloped province, in the social indicators, at the same time. Manuscript profile

Open Access Article

23 - Performance Evaluation of US Startup Accelerators Using Data Envelopment Analysis combined with Goal Programming Approach
محمدرضا پارسانژاد mojtab noori Seyyed Sharafoddin Hoseini Nasab seyyed rashid shahcheragh

Startup accelerator program is a new incubation model to accelerate venture creation providing specialized mentorship, networking opportunities and financing growth driven businesses. Since emergence of the first accelerator in US in 2005, the number of seed acceleratin More

Startup accelerator program is a new incubation model to accelerate venture creation providing specialized mentorship, networking opportunities and financing growth driven businesses. Since emergence of the first accelerator in US in 2005, the number of seed accelerating programs has quickly grown worldwide. Performance evaluation of these emerging programs not only could clarify relative success of this new incubation approach but also help out Iranian emerging accelerators to benchmark from pioneers of the industry. The evaluation could also assist startups and entrepreneurs to find out which of the existing accelerators are well-performed and thus ease decision making to select them as their incubator. So in this paper we aim to measure the performance of US top accelerators using a DEA method combined with goal programing approach. The inputs of the evaluation consist of numbers of mentors and startups, investment on each startup in average and in general, and the share of accelerator in startup company. The outputs in turn are different and include number and value of exits, and fund raising. Comparison of the final result with Seed Accelerator Ranking Project (SARP), shows different sorting and it is due the distinct evaluation approach. SARP considers only outputs of accelerators but we take in to account both outputs and inputs in the evaluation which could better illustrate the efficiency of DMUs. Manuscript profile

Open Access Article

24 - A model for evaluation of human resource development policies of government employees
کامبیز حمیدی Sayyed Ali Akbar Ahmadi Karam. A Daneshfard Asghar Seyf

The main objective of this research was to identify the dimensions and components and provide a model for assessing the implementation of human resources development policies of the Government of the Islamic Republic of Iran.The research was descriptive in terms of the More

The main objective of this research was to identify the dimensions and components and provide a model for assessing the implementation of human resources development policies of the Government of the Islamic Republic of Iran.The research was descriptive in terms of the type of hybrid, and in terms of approach, it was inductive. The research data included documents, documents and the results of interviews with 12 people, and a questionnaire was presented in three stages using Delphi's ethodology. A total of 20 academic and executive experts were selected through purposeful sampling. Qualitative data collection was used to examine relevant documents and literature, and a deep semi-structured interview tool. The research questions were analyzed using Attride and Sterling theme analysis technique Based on this, four main themes (15 themes) were arranged (later) from 89 themes (components) related to the model for evaluating the implementation of human resources development policies of the Government of the Islamic Republic of Iran. To validate the extraction factors Of the three stages of Delphi, 76 of the components were confirmed and 13 of them were rejected Two cases were added to the experts' opinion. The model was evaluated using SmartPLS2 software and after correction and removal of 14 other questions, the model was fitted and confirmed. In this model, it has been attempted to address most of the existing factors in evaluating human resource development policies. Manuscript profile

Open Access Article

25 - Ranking suppliers in sustainable supply chain, using data envelopment analysis (Case study: Region Six Water & Wastewater Company of Tehran)
Ali Naimi-Sadigh Arman Sajedinejad

The supply chain management debate is one of the most important discussions in the organizations. But there are many social, economic, and environmental problems encouraging organizations to use sustainable supply chain management. Because the sustainable supply cha More

The supply chain management debate is one of the most important discussions in the organizations. But there are many social, economic, and environmental problems encouraging organizations to use sustainable supply chain management. Because the sustainable supply chain is to improve the long-term supply chain performance to address the social, economic, and environmental problems of the traditional supply chain. Given that supply chains have grown rapidly in recent years, only paying attention to economic performance for cost optimization cannot lead to sustainable development in the supply chain, therefore, the impact of various activities involved in the supply chain on social life and Environmental issues that lead to sustainable development should also be considered. In this research, the goal of evaluation and ranking of sustainable supply chain suppliers is using the data envelopment analysis method. First of all, using previous studies in this area, we first identify the important variables of choosing sustainable supply chain suppliers according to the economic, environmental and social measures for the District 6 water and sewage company. Subsequently, according to an interview with experts in this area, we reduced the indexes. Finally, DEA models were ranked by the suppliers of sustainable supply chain water and sewage companies in District 6 of Tehran as a statistical population. Manuscript profile

Open Access Article

26 - Evaluation efficiency of the internal structure of decision making units in the past, present and future using dynamic network data envelopment analysis and artificial neural network
javad niknafs mphammadali keramati jalal haghighatmonfared

Network data envelopment analysis models and dynamic network data envelopment analysis models cannot evaluated the future performance of the internal structure of decision-making units .In other words, all NDEA and DNDEA models evaluate the past performance of their DMU More

Network data envelopment analysis models and dynamic network data envelopment analysis models cannot evaluated the future performance of the internal structure of decision-making units .In other words, all NDEA and DNDEA models evaluate the past performance of their DMUs and their internal structure, and measure their efficiency and inefficiency, and ultimately rank them based on that assessment .In this paper, we are going to evaluation the future efficiency of deposit and lending sections in bank branches. In order to notified inefficiencies in the internal structure of a unit before the occurrence, we will prevent it.This approach can change the role of managers from the evaluator to the planner .First, using the literature of the subject and opinion of the experts, the structure of the bank branches and the network variables were determined .Then, the values of variables are forecasted using the artificial neural network for the next two periods.Finally, a DNDEA model is formulated using the values of past periods and predicted values.Using its efficiency, its branches and its internal structure have been evaluated in the past, present and future. Manuscript profile

Open Access Article

27 - Identifying and Prioritizing Expectations of Internet Banking Users Using Fuzzy Multiple Criteria Decision Making
Masoud Moosavi Nezhad Alireza Shahraki

Nowadays, with the acceleration of the development of information and communication technology in the world and the need for trade in the presence of banks to transfer financial resources, the importance of using Internet banking has become more prominent. At the moment More

Nowadays, with the acceleration of the development of information and communication technology in the world and the need for trade in the presence of banks to transfer financial resources, the importance of using Internet banking has become more prominent. At the moment, it seems that banks have to pay close attention to Internet banking, one of the important branches of electronic banking, and to take more effective steps towards the culture and education of this method. The purpose of this study was to identify and prioritize the expectations of internet banking users and rank the banks based on expectations by fuzzy multi-criteria decision-making methods. Following library studies and expert opinions, user expectations were identified and a questionnaire was developed based on the hierarchical analysis process, and the views of 20 experts were gathered. The results of this method indicate that the criteria for ease of use, access, and professional services have more weights and ranked first to third. Therefore, with respect to the product, prioritizing the expectations of Internet banking users, it is possible to analyze and prioritize different customers, and design and manage the services according to their needs. Manuscript profile

Open Access Article

28 - Investigating the behavior of bank customers after the merger of branches with the development of a cluster analysis model; Case Study: Mellat Bank
رضا قسمتی

The emergence and expansion of new service channels in banks, the large number of branches in the service network of banks, and the high cost of the branch, on the one hand, led the banks to reduce the number of branches and the integration of smaller branches in other More

The emergence and expansion of new service channels in banks, the large number of branches in the service network of banks, and the high cost of the branch, on the one hand, led the banks to reduce the number of branches and the integration of smaller branches in other branches, but factors such as the loss of customers , Brand coverage, social security deprivation, etc., have created considerations for banks in integrating branches. In this paper, a comprehensive overview of the literature on mergers of bank branches and similar issues was first discussed and influential variables were identified in the problem. Then, the behavior of customers influenced by the merger of branches as one of the key variables affecting the problem has been investigated. For this purpose, a five-step model has been developed in this paper, with its main core of cluster analysis techniques. Finally, in order to demonstrate the effectiveness and applicability of the developed model, a case study of Mellat branches has been used in the country. Manuscript profile

Open Access Article

29 - Exploring and Explaining the Antecedents of Emotional Climate of Organization in National Iranian Oil Products Distribution Company
Mohammad Hossein Dehnavi ali shirazi Shamsodin Nazemi fariborz rahimnia

The main aim of this study is to explore and explain the antecedents of emotional climate of organization, and to introduce its components in National Iranian Oil Products Distribution Company (Khorasan Razavi). This is a qualitative research study, which is based on co More

The main aim of this study is to explore and explain the antecedents of emotional climate of organization, and to introduce its components in National Iranian Oil Products Distribution Company (Khorasan Razavi). This is a qualitative research study, which is based on content analysis strategy. The data were collected through semi - structured interviews, and the analysis was done by the qualitative content analysis. The statistical population consisted of all employees of National Iranian Oil Products Distribution Company in Khorasan Razavi District, and the sample was selected by using purposeful sampling up to the theoretical saturation and sampling adequacy of 19 people. The findings showed that the antecedents of the emotional climate of organization can be grouped into seventeen categories, including manager’s characteristics, meritocracy, respecting employees, corporate reputation, political parties, self-interest, ranking system, privatization, administrative rules, compensation system, organizational ethics, external environment of the organization, organizational justice, knowledge management, conflict, type of work, and job rotation. Recognition of these antecedents and their sub components can help the managers to better understand their organization and make necessary changes to provide a well-managed emotional climate in line with the organizational goals. Manuscript profile

Open Access Article

30 - Presenting a hybrid BSC-DEA Model with the presence of uncontrollable inputs and outputs to measure performance
Ali Namakin Seyyed Esmaeil Najafi Mohammad Fallah Mehrdad Javadi

Strategy is the most crucial long-term source for the growth of organizations; and in the case, that there is a lack, in the implementation of successful strategy, even if appropriate ones are adopted, this process is incompetent. In order to execute and apply these pro More

Strategy is the most crucial long-term source for the growth of organizations; and in the case, that there is a lack, in the implementation of successful strategy, even if appropriate ones are adopted, this process is incompetent. In order to execute and apply these programs appropriately, with the exception of the financial characteristics, organizations must also be assessed simultaneously from other facets. The Balanced Scorecard which focuses on four aspects, such as financial, as a result of performance in the past (past indexes) and the three aspects of, processes, customer, growth and learning and centers on the (future indexes), is considered as a comprehensive framework for assessing performance and the progress of strategy. Moreover, we are aware that many factors have an influence on organizations and some from the viewpoint of control get out of domain, and it is vital that from this angle, the amount of impact is assessed. The Data Envelopment Analysis (DEA) is one of the best mathematical methods to compute the efficiency of organizations. In that, the Balance Scorecard method proves to be of high standing for the evaluation of performance, one of its weak points is that, it lacks a quantitative measurement in respect to the organization’s performance in utilizing a mathematical mode. To solve this problem, DEA has been adopted. In this paper, we have attempted to combine these two abovementioned systems and efforts have been made to use BSC as a tool for designing the performance assessment indexes and from DEA, which has been used as a tool to evaluate the performance in the presence of uncontrollable indexes. Manuscript profile

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31 - Designing and Explaining Marketing and Sales Strategies Model in the Food Distribution Industry
mahdi haghighi kafash zohre dehdashtishahrokh vahid khashee var nam khasti reza hajari

20.1001.1.22286047.1400.20.67.2.4

The food distribution industry is one of the high-turnover industries facing many problems in Iran. This research is done with the aim of designing and explaining the model of marketing and sales strategies in the food distribution industry .This study is descriptive, e More

The food distribution industry is one of the high-turnover industries facing many problems in Iran. This research is done with the aim of designing and explaining the model of marketing and sales strategies in the food distribution industry .This study is descriptive, exploratory and using mixed research method. The qualitative research is done using content analysis and consensus of 11 executive and academic experts. In the quantitative part, 81 questionnaires was distributed between marketing and sales managers of 54 distribution companies. The data are analyzed by structural equation modelling method. The research findings show that marketing objectives, pricing strategies and food distribution strategy are respectively the highest factors of marketing strategy in the food distribution industry and the relationship-based competency of the sales team, the sales team performance and the transformational leadership are the most important factors in the sales strategy. Evidence suggests that the presence of each of the three moderators (the threats and opportunities of new competitors, the strengths and weaknesses of the company, and the influential factors of the post-stagnation era) affects the relationship between marketing and sales strategies. The adoption of a comprehensive approach to the components of the marketing and sales strategies and the coordination between them, taking into account the economic downturn, sanctions and the probable situation of the post-stagnation era, are the most important issues that have so far been neglected in designing the marketing and sales strategies of Iranian food distribution companies. Manuscript profile

Open Access Article

32 - Analysis of the relation of investment criteria in the development of technology based on plan, project and portfolio Using ISM and DEMATEL
mohamadali afsharkazemi hamed soufi

Today, technology development success is a multi-dimensional concept that is linked to the dynamics and complexity of the environment. Hence, identifying fundamental performance indicators for investing in technology development is important. The purpose of this study i More

Today, technology development success is a multi-dimensional concept that is linked to the dynamics and complexity of the environment. Hence, identifying fundamental performance indicators for investing in technology development is important. The purpose of this study is to achieve quantitative and qualitative analysis of key indicators together in the correct decision-making path for investment in technology development. In this research, the criteria for success with the new approach in terms of plan, project and portfolio differences are identified, categorized and their significance is measured by a questionnaire. In the following, the relationships between the criteria with two qualitative and quantitative approaches were determined and analyzed using interpretive structural modeling and DEMATEL technique using the opinions of industrial and academic experts in two separate groups. By comparing the results of the two groups, the difference Opinions in the judgments of academic and industrial experts are characterized by two quantitative and qualitative approaches. Achieving an analytical qualitative model of how the indicators interact, as well as determining the magnitude of the impact intensity and impact and the importance of each of them based on the level of interactions, the academic and industrial viewpoints, and the determination of the suitability of the judgments of the two groups, one of the research achievements. Correct analysis based on qualitative and quantitative results of research can be a basis for decision makers to develop different scenarios in the direction of making investments Successful in the field of technology development. Manuscript profile

Open Access Article

33 - Identify the factors that influence public-private participation in urban civil engineering projects and provide an appropriate model. Case Study: Tehran Municipality.
esmaeel ghafari Karamollah daneshfard Gholamreza memarzadeh Tehran

Public-private partnership (PPP) is a new way to expand public services through the private sector. PPP have become common in providing high-quality infrastructure in many countries worldwide. One of the main reasons for PPP agreements is to improve efficiency and quali More

Public-private partnership (PPP) is a new way to expand public services through the private sector. PPP have become common in providing high-quality infrastructure in many countries worldwide. One of the main reasons for PPP agreements is to improve efficiency and quality in the delivery of public services, as well as to boost investments for expensive projects, which should be given more attention in Iran. This research is aimed at identifying effective factors in the success of public-private partnership Urban Civil Infrastructure Projects in Tehran Municipality and providing its model. The research method in this research is Applied, Field, Exploratory, Descriptive and causal. The statistical population of this study is all internal and external stakeholders are influential on private sector investment in Tehran Urban Civil Infrastructure Projects plans. In this study, using a questionnaire based on experts' opinions and research literature, data were collected and analyzed through Exploratory Factor Analysis. Factors affecting public-private participation in Tehran urban civil engineering projects and related model were extracted. The results of factor analysis show that the following seven factors affect the success of public-private partnership in our model, which are 1- Transparent processes and procedures 2- Knowledge, skills and support of managers 3- Legal support and incentives 4- Health of the administrative system 5- Political stability and support 6- Capacity Building 7-policy making. Manuscript profile

Open Access Article

34 - Life cycle of the Tehran air pollution control project: an stakeholder analysis approach
mojtaba dashti meysam shahbazi Adel Azar mohammadhasan maleki

Objective: This research aims to analyse key stakeholders in Tehran air pollution control project during its life cycle. Methods: Since the research is qualitative, after librarian research and gathering research literature, the actors of Tehran air pollution control p More

Objective: This research aims to analyse key stakeholders in Tehran air pollution control project during its life cycle. Methods: Since the research is qualitative, after librarian research and gathering research literature, the actors of Tehran air pollution control project were recognized and the outputs analyzed using Delphi method. Key actors were determined after Delphi method application and analyzed using power-interest matrix during life cycle. Results: in the present study, 12 key actors identified and selected from 23 actors as follows: “Ministry of Industry, Mine and Trade”, “Environmental Protection Agency”, “Islamic Republic of Iran Broadcasting Organization”, “National Standard Organization of Iran”, “Tehran Air Quality Control Company”, “Deputy of Transport and Traffic of Tehran Municipality”, “Insurance organizations”, “Oil Ministry”, “traffic police”, “Automakers”, “Ministry of Health and Medical Education”, “Environmental Protection and Sustainable Development Organization of Tehran Municipality”. Conclusion: in the present study, key actors changed in each stage of projects life cycle while in almost all similar projects this fundamental change has been ignored in the project run time. also after reviwing formal documents, laws and strategies that have been written for solving air pollution crisis it was found that “Insurance organizations” have been ignored as a key actor in solving this crisis. Manuscript profile

Open Access Article

35 - Explaining productive organizational energy using force field analysis
علیرضا حسین بیگی Saiedeh Nosratabadi Abbas Shoul Hossein Arman

Organizational energy is a renewable resource that is the basis for measuring organizational ‎performance whose its level and intensity can influence on employee performance. The purpose ‎of this study is to identify the factors that inhibits and forces the productive o More

Organizational energy is a renewable resource that is the basis for measuring organizational ‎performance whose its level and intensity can influence on employee performance. The purpose ‎of this study is to identify the factors that inhibits and forces the productive organizational ‎energy in the form of force field analysis. In this study, ‎‏17‏‎ experts of the office of Melli Bank ‎branch affaires were used by qualitative content analysis method. The results of this ‎exploratory study showed that the main factors of driving productive organizational energy ‎included recognition, management support, reward, and trust. The main barriers to productive ‎organizational energy were also cumbersome laws, disorder, lack of resources, and work / life ‎imbalances. The implications of these findings are discussed.‎ Manuscript profile

Open Access Article

36 - Identifying future trends and charting the ideal status of vocational technical education from the experts' point of view
sorur sefidgar sefidgar Hosein Aliahmadi Jeshfaghani Ali Reza Ali Ahmadi

According to the objectives, this research is an applied-developmental research. From a data gathering perspective, it is integrated. Interaction analysis method was used to collect, analyze and combine quantitative and qualitative data. The analytical research method w More

According to the objectives, this research is an applied-developmental research. From a data gathering perspective, it is integrated. Interaction analysis method was used to collect, analyze and combine quantitative and qualitative data. The analytical research method was identified by analyzing the research literature related to the global trends of technical education development. From the point of view of educational experts, a group of 30 experts and experts in formal technical and vocational education, with a forward-looking and strategic perspective, with judicious and purposeful sampling, the most important global trends in technical and professional education development. Summarized and summarized the opinions, 22 trends were finalized. Then, the interaction effects, the effectiveness and impact of these trends were estimated. Findings show that variables such as "network community", "national competency framework", "orbital competence approach" and "population" are the most important factors influencing future educational attainment. Manuscript profile

Open Access Article

37 - Examining solutions to deal with the shortage of cyberspace security experts in the country
Mohammad fathian Mehdi Abolhamid mohammadreza rafeei

20.1001.1.22286047.1400.20.68.1.5

Expert workforce is one of the most important IT security assets that private and public sectors around the world are currently competing for. According to specialists, Iran is also facing the shortage of cyber security experts, which can lead to potentially serious pro More

Expert workforce is one of the most important IT security assets that private and public sectors around the world are currently competing for. According to specialists, Iran is also facing the shortage of cyber security experts, which can lead to potentially serious problem. This study presents some solutions for this problem in Iran. In order to identify the solutions, literature was reviewed and semi-structured interviews were conducted through related various experts and specialists. Finally, strategies were prioritized by fuzzy analytic hierarchy process and solutions are investigated by importance-performance analysis. According to the results, specialists believe that workforce maintaining and training improvement are more important than other strategies. Training-recruitment plans, aptitude assessment plans, cyber security events and challenges, schools student targeted plans and improving policies and rules have been considered as more important solutions. Manuscript profile

Open Access Article

38 - Presentation of IoT Policies Pattern in Iran through Applying of Thematic Analysis Method
Leyla Hasanzadeh Garavand Mahdi Abdolhamid Amir Zakery

20.1001.1.22286047.1400.20.67.7.9

This paper is based on a perspective view of the potential of the impact of emerging technologies such as the IoT on developing countries, and, by understanding the challenges of the IoT in Iran, presents a pattern of internet of Things policies in the country. The esse More

This paper is based on a perspective view of the potential of the impact of emerging technologies such as the IoT on developing countries, and, by understanding the challenges of the IoT in Iran, presents a pattern of internet of Things policies in the country. The essence of the present research is exploratory descriptive. In the process of data analysis, the present study utilizes methods of library studies and semi-structured interviews. The method of thematic analysis is the main method of this research. Interviews were analyzed in 548 basic themes, 56 organizing themes, and 13 comprehensive themes. Finally, the themes were formulated as IoT policies in Iran. Among the most important of these policies are the establishment and strengthening of IoT policy bodies with legal competencies for the sustainable development of IoT;to provide a platform for the production of integrated and extensive applications by creative groups based on government oversight and support;localization of IoT in accordance with Iranian Islamic culture for its acceptance and development of internal laws and standards of IoT in line with international standards and active supervision. The major innovation is that it goes beyond the requirements and presents operational policies for the development of IoT. Manuscript profile

Open Access Article

39 - Managing Flexibility in the Supply Chain
Abdullah Arasteh Abolfazl Khati Dizabadi Mohammad Mahdi Paydar

The purpose of this study is to provide a model for evaluating the flexibility between different components of the supply chain. Supply chain flexibility is presented and its significance is examined. This is trailed by a survey of the flexibility literature. Next, devi More

The purpose of this study is to provide a model for evaluating the flexibility between different components of the supply chain. Supply chain flexibility is presented and its significance is examined. This is trailed by a survey of the flexibility literature. Next, devices for assessing flexibility are talking about: Decision analysis, decision trees, and real options. This paper analyzes how firms got to be get arranged against unsettling impact in their supply chain and centers on how they can utilize real options to respect twofold sourcing procedures. As a presentation, it characterizes a common structure to assist chiefs with considering around store orchestrate interruptions and select adjusted systems. In the first place it sets up a general survey of the conceivable answers for overseeing chance interruptions. It centers on the specific approach of twofold sourcing and outlines that the real options thought may be a adjusted contraption to overview such a technique and builds up an instructive appear to look at and respect the focuses of intrigued of depending on twofold sourcing. Manuscript profile

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40 - Designing a Comprehensive Personal Productivity Assessment Model for the Personnel in Banking Industry
Ali Nemati Hojjat Taheri Goodarzi Parvaneh Gelard Yadollah Abbaszadeh Sahroun

20.1001.1.22286047.1400.20.69.2.8

The present research aims at designing a comprehensive personal productivity assessment model for the personnel in the banking industry, which has been conducted with a combined (qualitative-quantitative) method. Objective sampling method has been employed for the resea More

The present research aims at designing a comprehensive personal productivity assessment model for the personnel in the banking industry, which has been conducted with a combined (qualitative-quantitative) method. Objective sampling method has been employed for the research where a number of university elite and experts as well as managers of the banking industry were elected as samples. Semi-organized interviews and closed-ended questions were used as the first and second stages of data collection. The method of analysis in the qualitative section was inductive thematic analysis and in the quantitative section was structural equations modeling, and the results of the research in the qualitative section is indicative of identifying 377 meaningful concepts or propositions resulting from 110 interview texts; however, taking into account the notion of concentration, the meaningful concepts and propositions were reduced to 137 primary themes. Further on, 15 subsidiary themes and 3 levels of main themes were identified. For the quantitative section, a structural pattern was presented for the correlation among the components which depicted that from among the 15 components constituting the personal productivity of the personnel in the banking industry, the highest ratio belongs to social intelligence with the value of 0.82 and the lowest ratio goes for professional competency wit the value of 0.49 Manuscript profile

Open Access Article

41 - analysis of co-authorship network of Iranian regenerative medicine scholars;
Atieh bozorgipour Soroosh Ghazinoori Mohammad Ghazinoori

Co-authorship is one of the most common manifestations of scientific collaboration between researchers and scholars of scientific disciplines. The significant growth of this phenomenon in various scientific disciplines in the last two decades has made the study of diffe More

Co-authorship is one of the most common manifestations of scientific collaboration between researchers and scholars of scientific disciplines. The significant growth of this phenomenon in various scientific disciplines in the last two decades has made the study of different features of co-authorship networks become an interesting issue for researchers. The study of these networks in various scientific disciplines such as mathematics, physics and information sciences using existing tools in the field of social network analysis has been considered. Due to the growing phenomenon of co-authorship in various fields of medical sciences, in this article, the co-authorship network of Iranian researchers in the field of reconstructive medicine has been analyzed. In addition, the network of scientific cooperation between Iranian institutions active in the field of reconstructive medicine has been analyzed and studied. Finally, based on the analysis, suggestions are made to improve the quantitative and qualitative level of research. Manuscript profile

Open Access Article

42 - A Survey of the Relationship between Transformational- Transactional Leadership Style and Organizational Silence/Voice: A Meta-Analysis Approach
zahra SadeqiArani mahmoud pourbaferani fatemeh namian zahra hoseinpour

Improvement in today's organizations requires the empowerment and optimal use of the organization's human resources knowledge, skills opinions and ideas. Various organizational factors can cause non-hearing (silence) or hearing (voice) opinions of employees. One of the More

Improvement in today's organizations requires the empowerment and optimal use of the organization's human resources knowledge, skills opinions and ideas. Various organizational factors can cause non-hearing (silence) or hearing (voice) opinions of employees. One of the key factors affecting organizational silence or voice is leadership style. The Researches that to survey the impact of organization's leadership style on organizational silence or voice was scattered and do not offer comprehensive result. Accordingly, the present study aimed at meta-analysis of research on the impact of transformational- transactional leadership style on organizational silence or organizational voice. The results of this study indicate that at 95% confidence level, the effect size of transformational leadership style with organizational voice is 0.442 and the effect size of transformational leadership style and transactional leadership style with organizational silence are 0.440 (reversed) and 0.460 (direct), respectively. In other words, Transformational leadership style is driving organizational voice and organizations can have active employees and benefit from their ideas by shift their leadership style from transactional leadership to transformational leadership. Manuscript profile

Open Access Article

43 - Scientometrics and content analysis of research in the field of organizational entrepreneurship from the perspective of individual and group entrepreneurship in the organization
Hossain Sahebi Hamideh Reshadatjoo Mohammad Aboie Ardakan

Addressing corporate entrepreneurship has grown significantly in recent years and is known to be an important factor affecting success of an organisation. Nevertheless, the importance of the subject and research in this field, especially in domestic research, is neglect More

Addressing corporate entrepreneurship has grown significantly in recent years and is known to be an important factor affecting success of an organisation. Nevertheless, the importance of the subject and research in this field, especially in domestic research, is neglected and there is a wide disagreement in this field. This research has been done by scientometric method, and by using the method of citation analysis, evaluation technique and content analysis of documents; It intends to review studies in the field of corporate entrepreneurship and systematize past research to provide a conceptual model using content analysis of documents. The statistical cumulation of this research includes all the documents presented in the Scopus database with 1325 documents, including articles, books, etc. until 2019. Which is done using Bibexcle and VOSviewer software evaluation and illustration. Based on the content analysis of the documents; Research in the field of "corporate entrepreneurship from the perspective of individual and team entrepreneurship in the organization" is divided into four general sections. The first part of the research related to the pillars of corporate entrepreneurship includes innovation, strategic renewing, and business within the organization. The second part is related to individual entrepreneurship in the organization that concerns entrepreneurial orientation, motivation, ideation and creativity, work experience, acquisition Knowledge and skills development are highlited. The third part is related to team entrepreneurship in the organization, topics such as organizational recruiting capacity, independence, awarding system and effective behavior were identified in the process. The fourth and final part deals with motivating corporate entrepreneurship. It includes factors such as institutional, structural, managerial and environmental Manuscript profile

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44 - Identifying the Influential Factors on the Innovation Culture Based on the Exploratory Blend Approach
Alireza Aliahmadi nahid saravi-moghadam

The purpose of this research is to identify the key components of innovation culture derived from expert experiences and literature review. The presentation of a conceptual model based on path analysis is based on the exploratory blend of model design. This research was More

The purpose of this research is to identify the key components of innovation culture derived from expert experiences and literature review. The presentation of a conceptual model based on path analysis is based on the exploratory blend of model design. This research was carried out in a mixed way. In qualitative section, the method of grounded theories was used. After performing the research with a qualitative approach, we extracted 111 indexes with a comprehensive interview and the exploratory factor analysis method was used to reduce the number of variables affecting the innovative culture and the formation of a new structure based on the correlation between the variables. Finally, the path analysis was used to determine the direct and indirect effects on innovation culture were used. The number of questionnaires collected was 140, which was collected randomly from the directors and experts of the dairy industry of Mazandaran province. The results show that there is a positive and significant effect between the variables of supportive mechanism, leadership, technology, potential absorption capacity, organizational change and strategy and infrastructure necessary for innovation on innovation culture. The results also support the positive and significant impact of innovation culture on organizational ambidexterity, the acquisition of sustainable competitive advantage, and the implementation of innovation. Manuscript profile

Open Access Article

45 - Content analysis of ICT documents in order to deduce the policies of the Seventh Development Plan (approvals from 1998 to 2017)
Sahar Kousari Fatemeh Saghafi

Five- year national development plans have a key role in achieving the goals of the vision document. There are two categories for development plan writing policies: diffusion-oriented and mission-oriented. So, prioritization in using an effective combination of the them More

Five- year national development plans have a key role in achieving the goals of the vision document. There are two categories for development plan writing policies: diffusion-oriented and mission-oriented. So, prioritization in using an effective combination of the them is necessary. The purpose of this study is to determine the gap of upstream documents and propose policies to develop the seventh plan of ICT-sector. This research is descriptive-analytical in nature and it uses content analysis and documentary review. The population of resaerch are 67 meta-documents that have been selected as a purposeful and accessible sample for study. Analytical-descriptive method has been used to interpret and analyze the data. Based on the research findings, main policies were examined with a two-dimensional framework: 1) technological issues, which used the OECD classification, and 2) functional innovations, which presented in the 7-scale Hekkert classification. Then, the xial coding of each category was done in three levels of government, legislative and executive, and finally, based on the SWOT analysis of existing documents and its compliance with the claimed performance, principles were presented to develop the seventh ICT development plan. Accordingly, the program will have the necessary credibility if the central policies and principles proposed in the Seventh Development Plan of the ICT Sector will be valid. Manuscript profile

Open Access Article

46 - Analyzing strategic effective drivers on public trust in government with foresight approach
Mohammad Montazeri HAKEM GHASEMI Einollah keshavarz tork Mohammadreza Solhjou

20.1001.1.22286047.1401.21.70.6.1

Public trust in government todays faces serious and increasing challenges which have doubled the necessity of trying to influence its future trend. This study has been done with foresight approach and aims to identify strategic factors affecting the future of public tru More

Public trust in government todays faces serious and increasing challenges which have doubled the necessity of trying to influence its future trend. This study has been done with foresight approach and aims to identify strategic factors affecting the future of public trust in Islamic Republic of Iran on the horizon 2045. This research in terms of nature is descriptive-analytical and methodologically is based on mixed approach (qualitative-quantitative). Therefore, after conducting library studies and literature review and interviews with experts, a list of effective factors of public trust in Islamic Republic of Iran by using Delphi method was found and then these factors were minimized from 58 to 15 items. Then, by using structural analysis and the Cross-Impact Matrix was designed and by forming a panel consisting 11 experts and gathering their opinions about these factors, necessary data were entered into the matrix. By analyzing collected data, the influence of each factor was evaluated in MICMAC software. According to the results of this research, five factors including "combating corruption", "transparency", "not preferring of individual interests on public interest", "realization of social justice", and "honesty and integrity of the authorities" were identified as strategic effective factors on the future of public trust in Islamic Republic of Iran. Manuscript profile

Open Access Article

47 - Identify factors affecting the success of pension funds (using the technique of content analysis)
Mohammad kashi mohsen rasoulian

One of the main concerns and future threats to the economies of developing countries is the performance of pension funds. Today, pension funds are considered by policymakers in the public sector as a good choice for implementing economic programs. Therefore, this study More

One of the main concerns and future threats to the economies of developing countries is the performance of pension funds. Today, pension funds are considered by policymakers in the public sector as a good choice for implementing economic programs. Therefore, this study was conducted to identify the factors affecting the success of pension funds. The research method is applied in terms of purpose, which due to the complexity in identifying and extracting the desired components, the qualitative-content analysis method has been used. The study population includes university professors, experts and pension fund managers who were selected to collect information through a semi-structured interview method, which was selected through the available sampling method. Data analysis showed that after ten interviews, categories were formed and reached theoretical saturation. The main achievement of this research is identifying 19 effective factors in 4 main management groups; Technical and specialized; It is external and economic. If these factors are taken into consideration in the formulation of policies and policies of the country, the disruption in the national economy and its dependence can be reduced and controlled by the planned programs. Manuscript profile

Open Access Article

48 - Identifying the appropriate method of technology transfer in an automotive battery industry aimed at world-class manufacturing
Amir Hossein Latifian Reza Tavakoli Moghadam mphammadali keramati

20.1001.1.22286047.1400.20.68.5.9

Today, with the progress of science and the increasing trend in complexity of technological processes, cooperation between organizations is among their significant strategies and their public policies in technology development all around the world. So, success in the wo More

Today, with the progress of science and the increasing trend in complexity of technological processes, cooperation between organizations is among their significant strategies and their public policies in technology development all around the world. So, success in the world today is obviously dependent on utilizing technology. Technology transfer is just one of the fields in implementation of technology management, which requires a broad and delicate vision. For this very reason, this research deals with recognizing and ranking the parameters influential in technology transfer in the automotive battery industry, to reach manufacturing world class. In the first part, effective indexes in assessing technology transfer methods in the automotive battery industry section were recognized and within the second part, Weighting coefficients related to any individual index were calculated through implementing fuzzy step-wise weight assessment ratio analysis (SWARA) decision-making method and then, in order to implement the proposed model, the methods of technology transfer were evaluated and their final prioritization was calculated utilizing the combined method of GRA-VIKOR relation analysis under the fuzzy environment .According to the results of the fuzzy step-wise weight assessment ratio analysis (SWARA) method, three influential factors in evaluation of technology transfer methods in the automotive battery industry were introduced as “he management style development”, “the strategic consequences” and “the cost effectiveness”. Finally, based on the results of the proposed method, the transfer method of “joint investment” was recognized as the most suitable technique for technology transfer in this industry, and through this method, all the managers and policy-makers can focus all theiractivities based on this system. Manuscript profile

Open Access Article

49 - Identifying key indicators affecting the quality of decision-making in business intelligence systems by delphi method and dematel technique
Payam Yaghli Tahmores Sohrabi سید علیرضا درخشان

20.1001.1.22286047.1400.20.67.15.7

In accordance with Simon's decision-making model, this study first tries to identify the key indicators of business intelligence systems as a set of technologies and processes enhancing the quality of decision-making system in organizations. Next, evaluates the existenc More

In accordance with Simon's decision-making model, this study first tries to identify the key indicators of business intelligence systems as a set of technologies and processes enhancing the quality of decision-making system in organizations. Next, evaluates the existence of causal relationship between the decision stages and the key indicators. To identify the key indicators of business intelligence in each stage of Simon's decision making model, this paper uses Delphi method.Open-ended questions and in-depth interviews were conducted by snowball method with18 experts in the field of development and implementation of business intelligence systems in financial organizations and the final indicators were extracted. The main indicators were identified after analyzing the cause-and-effect relationships between the existing relationships and each stage of the Simon model. This paper uses dematel technique to determine effective and influential relationships and by prioritizing indicators in terms of impact and effectiveness, the results discussed. Finally, executive proposals provided to individuals responsible for development and implementation of business intelligence systems in financial organizations. The findings support that owning a business analysis department in the organization has the most interaction with extracted key indicators. Based on Simon's decision-making model, creating, implementing, and monitoring key performance indicators (KPIs) play a key role in enhancing decision quality in business intelligence systems, For financial institutions, the quality of decisions plays a crucial role in their success in a competitive market. Therefore, the results obtained through this research can be used by those responsible for the development and implementation of business intelligence systems Manuscript profile

Open Access Article

50 - Identifying the effective actors of forex trading network in the NIMA system using social network analysis
Mehrdad Agha Mohammad Ali Kermani mohammad javad Rokhsat Talab Saeed Mirzamohammadi

20.1001.1.22286047.1400.20.68.1.5

Nima system is an integrated system of foreign exchange transactions. Nima is a platform system that has been designed and implemented with the aim of managing the foreign exchange market. In this system, on the supply side, exporters can sell the currency from their ex More

Nima system is an integrated system of foreign exchange transactions. Nima is a platform system that has been designed and implemented with the aim of managing the foreign exchange market. In this system, on the supply side, exporters can sell the currency from their exports, and on the demand side, importers can request to buy foreign currency. Identifying effective actors in each of these markets can have a positive impact on the policies of the main market maker of this system, the central bank.Using social networks analysis (SNA) tools can be a good way to achieve this. Since in these networks each of the actors can only have one of the roles of "buyer" or "seller" and there is only the possibility of trading and communication with the opposite role, these networks can be called bipartite networks. As a result, the usual approaches to identifying effective actors for these networks will not be usable. In contrast to standard approaches, we used a weighted projection algorithm to solve this problem. After projectting each of the two networks of foreign exchange supply and demand, four new networks are created, including the network of seller-exporters, buyer exchange offices, buyer importers, and seller exchange offices. Then We will try to make a method to score and rank the nodes. As a result of the implementation of the algorithm, a ranking was provided for the nodes, based on which the node with the highest rank will be the most important node in our network. Finally, in order to make suggestions to the policymaker, by analyzing the results of the ranking, questions about effective market players were answered. Manuscript profile

Open Access Article

51 - Analysis of antecedents and outcomes of Internet of things in supply chain with interpretive structural modeling based on content analysis approach
Aminmasoud Bakhshi Movahhed محمدتقی رضوان هادی مختاری

Due to increasing competition, it is necessary to focus on new technology in supply chain. Internet of things is one of the most innovative tools. Creation of appropriate factors in order to operationalization internet of things will lead to development of supply chain More

Due to increasing competition, it is necessary to focus on new technology in supply chain. Internet of things is one of the most innovative tools. Creation of appropriate factors in order to operationalization internet of things will lead to development of supply chain performance. Recognition of determining factors in order to use internet of things and awareness of effective result are essential. The purpose of this research is analysis of antecedents and outcomes of Internet of things in supply chain. This paper is based on mixed research including qualitative and quantitative parts. The statistical population of this paper in qualitative part is internal and external papers and that of quantitative part is university professors and industrial experts. This research based on judgmental sampling method as well as contains 22 articles in qualitative part and 10 persons in quantitative part. Library method is used to collect data in the qualitative part while researcher-made questionnaire is used to collect data in the quantitative part. Content analysis is allocated to qualitative part and interpretive structural modeling is assigned to quantitative part. Finally, the results of content analysis are presented in eight antecedents including cultural capital, financial capital, human capital, mental capital, communication capital, information technology infrastructure, legal facilities and environmental capabilities. Additionally, the seven main outcomes including economic performance, social performance, environmental performance, commercial performance, production and operational performance, office system performance and performance development. The most determining variables in antecedent section is information technology infrastructure and in outcome section is economic performance. Manuscript profile

Open Access Article

52 - Analysis and classification of factors and capacities affecting the promotion of social capital by causal layer analysis
hakem ghasemi Mahdi Nikooye Shahriar shirooyehpour

20.1001.1.22286047.1401.71.71.6.3

Social capital is an asset and credit derived from social relations. Having this capital will facilitate the advancement of affairs, reduce costs and save capital. Its importance is such that its existence leads to the effectiveness and optimization of affairs for the e More

Social capital is an asset and credit derived from social relations. Having this capital will facilitate the advancement of affairs, reduce costs and save capital. Its importance is such that its existence leads to the effectiveness and optimization of affairs for the exploitation of other assets. However, so far the measures taken to prevent the reduction of this valuable capital have not been successful and it is also necessary to identify the factors affecting the state of social capital and the effects and consequences it can have. In this study, using the method of layer analysis of causes as one of the future research methods to deeply investigate the cause of a phenomenon in different layers, the factors affecting the state of social capital in four layers have been identified. Accordingly, these factors are defined and categorized in four layers of litany, system, worldview and metaphors, and based on this, the existing capacities in the province to improve the status of social capital in these four layers have been determined. The results show that paying attention to the effective factors in the lower layers such as worldview and discourse as well as the effective factors of the myth and metaphor layer can greatly help the problem of reducing social capital and by applying strategies based on this method can be He was more hopeful of promoting social capital. Manuscript profile

Open Access Article

53 - Qualitative analysis of effective factors in the successful implementation of strategies in Iranian organizations
Hosein Vahidi Sadegh Shahbazi Mohamad Saber Shahrestani

The relatively high rate of failure in the implementation of the organization's strategies, the comprehensive understanding of the factors affecting the successful implementation of strategies is of particular importance. despite the importance of this issue, so far th More

The relatively high rate of failure in the implementation of the organization's strategies, the comprehensive understanding of the factors affecting the successful implementation of strategies is of particular importance. despite the importance of this issue, so far there is no comprehensive research on the explanation of the factors and components affecting the success of the Strategies implementation have not been implemented. The purpose of this research is to comprehensively identify and categorize the factors affecting the successful implementation of strategies in Iranian organizations based on previous studies in this field. This study used qualitative method and for data collection , articles has been used and in terms of purpose this research is practical. in this study based on the searches made among Iranian article databases and internet sources between 2013 and 2023.At the First, 108 articles related to the topic of discovery were gathered and finally 21 articles were evaluated using the meta- synthesis qualitative analysis method and inclusion criteria. Based on the 7-step method of Barroso and Sandelowski and the open coding method, 45 factors were identified and extracted, and in 5 components distributed : planning and management (18 codes), infrastructure and structure (5 codes), human resources. (13 codes), organizational culture (4 codes) and financial and credit component (5 codes) were categorized. Among the final articles, the factor of organizational culture had the most repetition and factors such as strategic budgeting fit, vertical alignment of strategies, etc. had the least repetition among the studied articles Manuscript profile

Open Access Article

54 - Assessment of organization efficiency using an integrated model of EFQM-network data envelopment analysis
Alireza Khosravi Mohammad Fallah Esmaeil Najafi

10.61186/mf.42379.22.77.57

Establishment of the modern managerial systems is one of the most important steps for the excellence of organizations. The European Foundation of Quality Management (EFQM) is one of the technics that has started from Europe during the two recent decades and nowadays man More

Establishment of the modern managerial systems is one of the most important steps for the excellence of organizations. The European Foundation of Quality Management (EFQM) is one of the technics that has started from Europe during the two recent decades and nowadays many organizations are in the process of implementing this model with- in their managerial domain. Data Envelopment Analysis (DEA) is a known nonparametric tool for evaluating the organization’s efficiency. In addition to having the capability to measure the total efficiency of a system, network DEA is able to calculate the efficiency of system components. Since EFQM can be considered as a multi-stage system, existence of network DEA along with it can improve the analysis. In this paper, an integrated model has been suggested based on EFQM and Network DEA for assessing the organization’s operation. For this purpose, at first the EFQM has been considered as a ‘four-stage system’ including leadership (the first stage), activities related to employees, policy, strategy and partnership (the second stage), processes (the third stage), and results (the fourth stage). Then considering 32 sub-criteria in EFQM, input and output variables have been determined for each one of the four stage s and on this basis math form for Network DEA model has been developed for this 4-satge system. Manuscript profile

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