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      • Open Access Article

        1 - Effects of knowledge management strategy on organizational performance ( case study :Bandar Abbas Industrial Towns)
        Mohammad Taqi  Amini Mohammad خیری عیسی  جمعه زاده
        Today organizations must be able to gain the necessary knowledge for modernization of their products and improvement of their processes, and also spread this idea among their stuff and apply in their all daily activities. In knowledge-based economy, organizations use kn More
        Today organizations must be able to gain the necessary knowledge for modernization of their products and improvement of their processes, and also spread this idea among their stuff and apply in their all daily activities. In knowledge-based economy, organizations use knowledge management as an essential factor for better performance and to gain the advantage of competition, and in this respect knowledge management strategies play main part in improvement of organizational performance. This article has studied the effect of knowledge management strategy on organizational performance in companies located in Bandar Abbas Industrial Town. Main goal of this study has been the study of effects of knowledge management strategy on organizational performance in companies located in Bandar Abbas Industrial Town in 1393. In terms of the goal of research this study is an applying study, and in terms of method of data collecting is descriptive-surveying research, and in terms of relation between variables of the study it is of correlation type and specifically is based on structural equations. The tool for collecting data is questionnaire. Statistical population of this study was 475 people of managers, deputies, and middle-rank managers of Bandar Abbas industrial towns, that 212 people were chosen as sample using Morgan table to specify the sample size. Analyzing data was done using community average exam and structural equations model. The findings of this study showed that there was positive and meaningful relation between setting knowledge management and organizational performance in Bandar Abbas Industrial Town. Manuscript profile
      • Open Access Article

        2 - Analysis the Relationship Between the organizational intelligence and the goal_oriented organizational forgetfulness in the Higher Education Center of Ilam city
        Mohammad Taban ولی محمد  درینی زهره  محمدیاری فاطمه  فروزش
        The present research aims to analysis the relationship between the organizational intelligence and the goal_oriented organizational forgetfulness in the Higher Education Center of Ilam city. statistical population include official employees of Ilam's governmental orga More
        The present research aims to analysis the relationship between the organizational intelligence and the goal_oriented organizational forgetfulness in the Higher Education Center of Ilam city. statistical population include official employees of Ilam's governmental organizations, and their educational degrees were bachelor's degree and higher. By using Kochran's formula sample size was determined as 380 persons. For data collection, two standardized questionnaires "organizational intelligence questionnaire" and "goal_oriented organizational forgetfulness questionnaire" were distributed among 390 employees. The collected data was analyzed by using software LISREL and SPSS. According to the researrch's findings, it could be concluded that there are the significant correlation between the dimensions of organizational intelligence (strategic conception, common fate, morale, knowledge usage, performance pressure, unity, and willingness to change) with the organizational forgetfulness in Ilam's Higher Education Center. Manuscript profile
      • Open Access Article

        3 - Assess and prioritize strategie formulation factors affecting small and medium enterprise to improve knowledge base by using ANP (Case Study: Isfahan Science and Technology Town)
        عبداله  احمدی جشوقانی غلامرضا  اسماعیلیان
        In the turbulent economic environment of the country and taken financial sanctions against the country, the knowledge base economy is one of the solutions out of the downturn and economic growth. Knowledge Based Economy, a new economy where knowledge is the main source More
        In the turbulent economic environment of the country and taken financial sanctions against the country, the knowledge base economy is one of the solutions out of the downturn and economic growth. Knowledge Based Economy, a new economy where knowledge is the main source of growth and wealth creation. The main driver of Knowledge Based Economy, companies are knowledge base. Knowledge based companies and institutions, corporation institutions in order to synergy of science and wealth, knowledge-based economic development, scientific and economic goals (including the development and application of Invention and Innovation) and the commercialization of research and development (including design and production of goods and services) in the field of high technology and high added value, especially in the production of software is formed. The companies requires for the life and success selected careful planning and appropriate strategies. In this paper, based on previous studies, to evaluate the factors in fluencing the selection of an appropriate strategy to develop the knowledge base of its strategy. The aim of this study was to develop and select right strategy for the success of the Company. Similar studies evaluating external and internal factors such as the management of marketing and sales, finance, human resources, research and development was accomplished by using network analysis (ANP) with Super Decisions software and to prioritize them was discussed. The marketing and sales agent has been through more then anthers prioritize. Manuscript profile
      • Open Access Article

        4 - Assessment of Non-prosperity Reasons of Knowledge Based Approaches in Public Organizations
        غلامرضا  بردبار
        Today, due to increasing growth of economic based knowledge, knowledge is a critical factor for the success of organizations and, its Successful management helps the organization to provide effective services. In this regard, the knowledge based approaches in the organi More
        Today, due to increasing growth of economic based knowledge, knowledge is a critical factor for the success of organizations and, its Successful management helps the organization to provide effective services. In this regard, the knowledge based approaches in the organizations may be failed consistently. Therefore, this study aims to identify and ranking the reasons of knowledge-based approaches failure. This study methodology is descriptive-analytic, and also applicable, and has used a questionnaire to data gathering. Statistical society includes staffs of electrical Company in Yazd. In order to aim of study, the theoretical bases and background reviewed and reasons of failure indentified, after interview with experts. Then, these factors divided to four dimensions by Factor Analyze method. Eventually, these four dimensions ranked based on Factor Analyze outcomes that the results had show main reason of Knowledge Management failure is technology. Fuzzy Topsis Technique had support this ranking Manuscript profile
      • Open Access Article

        5 - A conceptual knowledge management model based on intellectual capital and project management knowledge in project based organizations (A case study in petrochemical industry)
          عبدالکريم  سباعي
        The Lack of project knowledge management in projects results in organizational knowledge fragmentation and loss of organizational learning. Due to importance of knowledge management in project based organizations, a knowledge management model with six hierarchical-level More
        The Lack of project knowledge management in projects results in organizational knowledge fragmentation and loss of organizational learning. Due to importance of knowledge management in project based organizations, a knowledge management model with six hierarchical-levels is presented in this article indicating the time line for knowledge management and the extent of knowledge to be captured, acquired and shared. Level zero is equivalent to post-project reviews. Since the potential value of reuse of incident knowledge is declining over time, it is proposed in the second level to manage planning and implementation (execution, control and monitor) knowledge during each project phase respectively, conveying the concept of time value of the knowledge. The third level encompasses ten knowledge management areas in project management. The fourth level shows that the relationship between KM model dimensions and organizational intellectual capital. Knowledge maps role is apparent in fifth level. Finally, an implementation roadmap, including ten steps is presented. Since the proposed roadmap has its root in concepts and features of the proposed KM model, it could facilitate implementation of the KM model in project based organizations and lead to in-time knowledge management, project cost reduction and flourishing organizational learning. The research conducted in a project based organization in private sector, playing an active role in a wide range of services; engineering, procurement, installation, construction and commissioning in oil, gas and petrochemical projects. Manuscript profile
      • Open Access Article

        6 - Identifying Factors that Influence the Process of Knowledge Transfer in Offshore Organizations
        وجیهه  هوشیار Mohammad لگزیان مهسا  بذرگری
        Offshoring is a trend during which organizatios directly replaced Internal labor with foreign labor and the activities are transferred from the source. At this time organization’s need to transfer knowledge of the local unit of offshoring jobs has become evident. In th More
        Offshoring is a trend during which organizatios directly replaced Internal labor with foreign labor and the activities are transferred from the source. At this time organization’s need to transfer knowledge of the local unit of offshoring jobs has become evident. In the process of transferring, knowledge from the source to the recipient or user, is transmitted via factors that affect the process.The aim of the present study was to identify factors influencing knowledge transfer in offshoring organizations. Content analysis is a research method used in this study. After the content analysis of more than 60 studies, a model in four levels of factors impacting knowledge transfer were identified. At the first level, three dimensions of content, the individual and the context were identifid as the effective factors in knowledge transfer process. At the second level, the following components were extracted from each dimension which affected knowledge transfer, especially in offshoring firms. Knowledge is a vital component in the content level. Confidence,‌ motivation and capacity are effective in individual level and culture was identified to influence the context level. At the third and fourth level of the model, elements of these components as well as methods of knowledge transfer were presented. To assess the validity of this model, all aspects, components, parts and materials were confirmed by a number of experts who were aware of the model Manuscript profile
      • Open Access Article

        7 - Relation between Knowledge Management and Effectiveness of Small and Low-Tech Enterprises
        سعيد حسين  رفيعي سمانه  همايوني حبيب‌الله  طاهرپور كلانتري
        Along with development in management literature, several solutions have been introduced to improve the effectiveness of organizations. Knowledge management as one of these solutions has been widely considered and using it, as a new method, is one of the organization’s n More
        Along with development in management literature, several solutions have been introduced to improve the effectiveness of organizations. Knowledge management as one of these solutions has been widely considered and using it, as a new method, is one of the organization’s necessities. But firstly this point should be mentioned that prior to the current development of knowledge management literature, knowledge management existed in organizations in traditional ways for years and should be considered in any new development in this field. Secondly, it has been observed that sometimes knowledge management new solutions are considered independent from their roles in organization effectiveness and KM comprehensive systems are recommended by management consultants as a definite effectiveness promotion solution. This article reflects the results of a research that has been conducted with two main goals, in organizations with small size and low technology level. First, study the level of knowledge management, in its traditional form in these organizations. Second, study the relationship between KM and effectiveness of these organizations. Manuscript profile
      • Open Access Article

        8 - Readiness Assessment Framework for Knowledge Management Implementation
          پيمان  اخوان مهران  کرمي
        Regarding the fact that most failures in implementation of knowledge management have roots in unpreparedness of organizations; assessing organizations readiness has not significantly been regarded. Previous studies had a great deal of gaps and limitations. They had just More
        Regarding the fact that most failures in implementation of knowledge management have roots in unpreparedness of organizations; assessing organizations readiness has not significantly been regarded. Previous studies had a great deal of gaps and limitations. They had just been looking for effective factors on readiness for implementing of knowledge management through case studies more than other subjects; however, an operational and integrated framework has not been among their findings. This research introduces steps for implementing readiness assessment by offering operational framework. Some guidelines are also offered for compensating limitations and filling the gaps found in previous studies. In order to validate the results and the suggested framework we have received opinions of experts and they have been analyzed using appropriate statistical tools. Results of this analysis indicate general agreement and consensus of experts on the authenticity of suggested framework Manuscript profile
      • Open Access Article

        9 - The combination of knowledge-based systems and analysis network process to strategic planning using Balanced Scorecard (case study: Tehran Municipality)
        میثم  جعفری سید حسین  سیدی حامد  نوذری
        Balanced scorecard and performance measures were first developed by Kaplan and Norton (1992). Balanced Scorecard provides comprehensive view of the overall performance from strategic objectives. Balanced Scorecard integrates financial measures with key performance indic More
        Balanced scorecard and performance measures were first developed by Kaplan and Norton (1992). Balanced Scorecard provides comprehensive view of the overall performance from strategic objectives. Balanced Scorecard integrates financial measures with key performance indicators to creating view of the financial and non-financial aspects. This article uses balanced scorecard approach combines, basic knowledge and analysis network process (ANP). This system combines operational and corporate strategy with different perspectives of aspects. It also helps the decision-maker to determine weight. Balanced scorecard system based on knowledge base will facilitate effective strategic planning. The model developed in four regional municipalities and the results are expressed. Manuscript profile
      • Open Access Article

        10 - An Investigation of Knowledge Management capability success factors in small Technology based enterprises in Technology Incubators
        مصطفی  کاظمی Gholamreza Malekzadeh
        Success Factors in Knowledge Management (KM) capability in small and medium enterprises (SMEs) have less been systematically investigated. Existing studies have derived their CSFs from large companies' perspectives and have not considered the needs of small businesses. More
        Success Factors in Knowledge Management (KM) capability in small and medium enterprises (SMEs) have less been systematically investigated. Existing studies have derived their CSFs from large companies' perspectives and have not considered the needs of small businesses. In this article, existing studies on Knowledge Management capability success factors were reviewed and their limitations were identified. By integrating insights drawn from these studies, the authors proposed a set of 11 CSFs which is believed to be more suitable for SMEs. An empirical assessment was conducted to evaluate the extent of success of proposed propositions using experts’ opinions. The overall results from the empirical assessment were positive, thus reflecting the appropriateness of the proposed success factors. The set of success factors can act as a list of items for SMEs to address when adopting KM. However it can provide a common language for managers to discuss and study the factors crucial for the success of KM in SMEs. The results show that adequate and suitable leadership and management supports, use of Information Technology, bussiness strategies, motivation, resource availability, personnel education, human resource management, performance assessment measures, infrastructures and Knowledge Management processes can increase Knowledge Management capability in small firms. Organization culture, Leadership and management and leader supports and Information Technology were the most important factors Manuscript profile
      • Open Access Article

        11 - Identification and Ranking of Factors affecting the implementation of Knowledge Management by using ISM model
        آمنه  کیارزم
        Nowadays, knowledge has essential role in achieving strategic objectives and gain competitive advantage. Knowledge should be managed like any other organizational resource. Therefore, one of the most important considerations in order properly implement the knowledge man More
        Nowadays, knowledge has essential role in achieving strategic objectives and gain competitive advantage. Knowledge should be managed like any other organizational resource. Therefore, one of the most important considerations in order properly implement the knowledge management process, is the identification and Ranking of the factors affecting the implementation of knowledge management. In this research, to identify organizational factors affecting the proper implementation of knowledge management, review of the literature was performed and then interpretive structural modeling was used for defining the relations between dimensions and Indicators of effective on implementation of Knowledge Management. The results show that the model contains seven elements: organizational culture, technology, organizational structure, strategy, human resources, leadership and benchmarking. Benchmarking and then technology have the highest driving power, and there are also less dependent on ot her factors, so it is necessary for the successful implementation of knowledge management, they should be given the utmost attention. After that, strategy, structure and leadership have higher driving power and dependence. On The fourth level, culture and human resources are, that have the least driving power and highest dependence. Manuscript profile
      • Open Access Article

        12 - Knowledge Acquisition Model of Faculty Members' Experiences Case Study: Imam Hussein Comprehensive University
        سیدشکور  عطائی Saied Ziaadin Ghazizadeh Fard
        Universities are major centers of production and distribution of knowledge, in the current era, knowledge is a key source and is an important asset in organizations. With respect to rapid knowledge production and environmental changes, knowledge acquisition is one of th More
        Universities are major centers of production and distribution of knowledge, in the current era, knowledge is a key source and is an important asset in organizations. With respect to rapid knowledge production and environmental changes, knowledge acquisition is one of the best ways of matching with these changes for universities. On the other hand, the faculties with more experiences are almost retired; of course, these members have a lot of knowledge along with experiences in various fields of education, research, scientific management and administration management. Acquisition, storing, and distribution of this valuable information are worthy and helpful. This article is a result of a research work to provide a suitable model for the acquisition of knowledge from experiences of faculty members. To accomplish this, in addition to the library research method, field research method is also used in Imam Hussein Comprehensive University. In this paper, knowledge acquisition model of faculties’ experiences is presented with descriptive - survey method and with practical approach. To validate the proposed model, a questionnaire that researcher had designed, distributed between 35 experts of Imam Hussein Comprehensive University. After collecting questionnaires, the software spss calculated Cronbach's alpha equal to 85.1. Then statistical methods used to analyze the data, it has been inferred that the final results indicated that the steps of model are approved Manuscript profile
      • Open Access Article

        13 - Review and explain of the causal role of Knowledge Management in effectiveness of the Learning Organization (Case Study; Iran University of Science & Technology / IUST)
          مرضیه  باقری
        In this study, the goal was to examine and explain the causal role of knowledge management in the effectiveness of the learning organization. Methods of survey research and data collection tool was the questionnaire. A comprehensive questionnaire to measure effectivene More
        In this study, the goal was to examine and explain the causal role of knowledge management in the effectiveness of the learning organization. Methods of survey research and data collection tool was the questionnaire. A comprehensive questionnaire to measure effectiveness of the organization - has been designed and implemented according to The four functions of social system model of Parsons (Adaptation, Effectiveness,Unity and coherence, Stability & Maintain patterns), and Knowledge Management –was designed and employed according to Nonaka and takeuchi’s model. Data collected from the teaching staff of the University of Science and Technology.According to the analysis of research data, and the causal relationship between two variables, a positive meaningful relationship between KM Elements (Socializing, externalizing, combination, internalization) and the effectiveness of the learning organization was identified, and the direction of the relationship was detected of KM towards the learning organization. Also our findings indicated that demographic factors (Age, Work experience, Education level, Employment status, Position) of the above equation, have significant impact, Where as Gender has no effect. Manuscript profile
      • Open Access Article

        14 - The relation of teacher’s use of knowledge management on student research motivation at Tehran city high schools.
        مهرنوش  جعفری پریوش  جعفری علی  حسن بیگی
        Goal: the main goal of the present research was to investigate the relation of teacher’s use of knowledge management on student research motivation at Tehran city high school. Methodology: the study was descriptive. Its population was all teachers who teaching at hig More
        Goal: the main goal of the present research was to investigate the relation of teacher’s use of knowledge management on student research motivation at Tehran city high school. Methodology: the study was descriptive. Its population was all teachers who teaching at high school in Tehran city. The sample was chosen according to kerjeci and morgan table 371 people. To make the questionnaire after deep studying of previous researchers and theoretical base, one standard Jashbars K.M questionnaire chosen& other researchers made questionnaire prepared to measure student research motivation. Collected data was analyzed by descriptive static as frequency distribution& inferential statistic as Pearson co relation test& multi line regression test by spss. Results: the result showed that there is direct relation between amount of teachers K.M&Their student’s research motivation at Tehran city high school. Finding: The Managers must create a culture to promote knowledge management, research and motivation towards improving teacher performance. Manuscript profile
      • Open Access Article

        15 - Improvement of mining association rules in selecting knowledge groups in the project team with using data mining techniques combined by TOPSIS technique
        skch skch Ahmad نورنگ majid hasani دانيال  بيدگلي
        The role of knowledge management in project management is important and appropriate implementation of this is fairly effective in the efficiency of project management. Identification and using of knowledge groups is one of the principal components of knowledge manageme More
        The role of knowledge management in project management is important and appropriate implementation of this is fairly effective in the efficiency of project management. Identification and using of knowledge groups is one of the principal components of knowledge management. Using association rules to identify the relationship between knowledge groups of the project team can improve and increase utilization of knowledge groups. In order to discover association rules between variables, there are different methodologies that can lead to different results. In this study considered utilization of three methodology to discovery initial of association rules in knowledge groups between project team members.The identified basic rules are checked with multi-criteria decision making technique and then classified. The results of this study as for utilizing a combination of methodologies of discovering the association rules and final classificating rules with TOPSIS technique can introduce the association rules among knowledge groups in project teams that these results lead to the promotion of knowledge management performance in project management. Manuscript profile
      • Open Access Article

        16 - بررسی ارتباط بین فراِیند های مدیریت دانش و سرمایه فکری در یک مرکز دانش بنیان
        رضا  حسنوی پيمان  اخوان مجید  رمضان محمدرضا  زاهدی
      • Open Access Article

        17 - Effects of knowledge management strategy of employee empowerment and organizational agility
        رضا  سپهوند
        The purpose of this study was to investigate the impact of knowledge management strategies on employee empowerment and organizational agility. The population of Lorestan is 500 employees using Cochran formula sample size of 174 subjects were selected by simple random sa More
        The purpose of this study was to investigate the impact of knowledge management strategies on employee empowerment and organizational agility. The population of Lorestan is 500 employees using Cochran formula sample size of 174 subjects were selected by simple random sampling. Data questionnaire with a Cronbach's alpha of 89 percent to measure knowledge management strategies, Asprytzr standard questionnaire to measure employee empowerment and Goldman standardized questionnaire was used to measure organizational agility. For the final assessment data, Cronbach's alpha is equal to 91 percent has been used and has been used to determine the validity of validity. Software for data analysis spss and Amos has been used. The results showed that the strategy of knowledge management and organizational agility by empowering employees and 95% confidence level, there is a significant positive correlation. Manuscript profile
      • Open Access Article

        18 - Training of University’s Human Resources and its Impact on Quality of work life and performance of staff (case study: Iran university of science and Technology staffs)
        علی  بنیادی نایینی سید محسن  اقبالی
        This study has been implemented aimed to investigate the effect of training on quality of work life and work performance among employees Iran University of Science and Technology. In order to achieve this target statistical population (all employees Iran University of S More
        This study has been implemented aimed to investigate the effect of training on quality of work life and work performance among employees Iran University of Science and Technology. In order to achieve this target statistical population (all employees Iran University of Science and Technology) which were 1180, have divided into 3 groups; service staff, administrative staff and professors. And of these, 500 employees that randomly selected from a list of employees, responded to the survey questionnaire. Research method is Correlation and questionnaires used in the survey includes: Quality of work life questionnaire (with 27 questions) components are designed based on the quality of work life, Casio Merton’s and Training questionnaire (with 19 questions) and performance assessment questionnaire (with 12 questions). To assess the reliability are used Cronbach's alpha and SPSS software, Where was obtained; reliability coefficient of performance assessment questionnaire 0/84, Reliability coefficients quality of work life questionnaire 0/88 and Reliability coefficient of training method 0/79. In order to analyze data and determine the relationship between the three variables, we used correlation test and to check whether or not a significant difference was used analysis of variance. This study indicates that "the relationship between quality of work life and performance of staff is significant in level of 0/014 with training staff. The main results of this study indicated an inverse relation between the level of education of employees and their willingness to learn. Manuscript profile
      • Open Access Article

        19 - Effective organizational elements and the results of cross-functional coopetition in small and medium size industries
        Hossein  Rahmanseresht bahram jabarzadeh karbasi
        Due to changing conditions and unstable environment, Companies to survive and have a good competitive position always require proper utilization of the knowledge available in the organization. Without a proper structure and leadership style, using this source is not pos More
        Due to changing conditions and unstable environment, Companies to survive and have a good competitive position always require proper utilization of the knowledge available in the organization. Without a proper structure and leadership style, using this source is not possible. An appropriate leadership style and structure can not only create competition for the creation of new knowledge but also by providing suitable cooperation condition, can create conditions for sharing created knowledge. Therefore this study, investigates the effective organizational elements as well as the results of cross-functional coopetition, in small and medium size industries. The study was causal and statistical sample is 165 employees and managers working in companies located in the industrial areas of Kerman city and the tool for data collection is questionnaire. Reliability for Conservative leadership, participative leadership, formalization, centralization, cross-functional coopetition and knowledge integration mechanisms is obtained 0/81, 0/70, 0/72, 0/70, 0/91 and 0/84 respectively. The results indicate that the conservative leadership and formalization impact on cross-functional coopetition but participative leadership and centralization have no effect on cross-functional coopetition. Also the results indicate that the cross-functional coopetition has a significant and positive impact on knowledge integration mechanisms. Manuscript profile
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        20 - واکاوی نقش مولفه های مدیریت دانش بر فراموشی سازمانی
        پيمان  اخوان
      • Open Access Article

        21 - Model to measure the effect of knowledge on intellectual capital in a knowledge-based center
        پيمان  اخوان  
        Abstract According to Environmental challenges organizations have to use knowledge management and intellectual capital. It seems knowledge is crucial for organizations. Intellectual capital and intangible asset are the base of economic competitive advantage, that provi More
        Abstract According to Environmental challenges organizations have to use knowledge management and intellectual capital. It seems knowledge is crucial for organizations. Intellectual capital and intangible asset are the base of economic competitive advantage, that provided knowledge and organizational techniques and skills with proper communication with customers and business experience along the way and relied on the. They move towards the knowledge economy with major challenges such as dynamics and uncertainty and complexity faced. In this condition necessary to learn more about intellectual capital and its immediate control. It has increased identify and manage intangible assets companies. In this study, the impact of processes of knowledge management on intellectual capital in a knowledge-based center moderated. Founds showed knowledge management processes have a significant effect on intellectual capital. In order to fertilize intellectual capital could be used knowledge process dimensions change. Manuscript profile
      • Open Access Article

        22 - The effect of the innovative behavior experts intuitive problem solving style Moderator role of information technology and knowledge sharing
             
        Abstract Innovation in today’s competitive world and changing environment, is necessary not only for the growth of organization, but also for their survival. IT companies need continuous innovation more than other companies ,because of high speed of change in this area More
        Abstract Innovation in today’s competitive world and changing environment, is necessary not only for the growth of organization, but also for their survival. IT companies need continuous innovation more than other companies ,because of high speed of change in this area and if not innovative, they immediately exclude from competitive IT industry. The key of innovation is in innovative behavior of staff. There are various factors which have impact on the innovative behavior. This study examines the effect of intuitive problem solving style on the experts’ innovative behavior and the moderator role of knowledge sharing behavior. The statistical society of this research is IT experts of companies which are members of computer trade organization of KhorasanRazavi. Three scales of algebraic problem solving , Mora knowledge sharing behavior and Johnson innovative behavior, a 5-choice Likert range(total 26 question) have been used for measuring the research variables. Cluster sampling was performed and sampling included 290 IT experts of KhorasanRazavi province. Pearson‘s correlation and hierarchical regression style is used for data analysis. This research suggested that intuitive problem solving style to generate idea, promotion and implementation of idea (dimensions of innovative behavior) have a significant and positive impact and also the relationship between intuitive problem solving style and innovative behavior moderates knowledge sharing behavior in three dimensions of generating idea, promoting idea and implementation of idea. Manuscript profile
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        23 - architectural design of knowledge base for handmade carpet (Case study: Naein handmade carpet)
           
        Abstract The aim of this study is architectural design of knowledge base for handmade carpet and as case study handmade carpets Naein. Knowledge Base is Heart of knowledge management system and its main task is storing and coding of knowledge and specialty of person More
        Abstract The aim of this study is architectural design of knowledge base for handmade carpet and as case study handmade carpets Naein. Knowledge Base is Heart of knowledge management system and its main task is storing and coding of knowledge and specialty of persons for publish and share when necessary and with minimal cost. The study theoretically is a case study and in terms of the purpose is a the exploratory. The study population includes all businessmen of Naein handmade carpet that they have enough knowledge and information in all areas of activity of handmade carpet. The number of the Specialists as a population of about 110 people, 86 people were selected as sample and the Method was Purposeful sampling. The tools used in this study include interviews with experts in different fields of carpet and questionnaire on the basis of knowledge gained from interviews, content analysis. statistical data were studied by descriptive and inductive methods and Friedman test. The results showed the dimensions of knowledge in all fields including dyeing, planning, texture, trade and sale as significant are different and some of the dimensions of knowledge in any field have more priority and knowledge in these aspects is necessary to increase the efficiency and success. based on the priorities of knowledge in the field by Friedman test, a knowledge base has been architected for storing knowledge in different areas. Architecture of Knowledge Base is open with the capability of Updating and editing, Web - based and system-oriented and managed by Iran Carpet Company. Manuscript profile
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        24 - An appropriate model for knowledge management to enhance a R&D department in a manufacturing industry
        Masoud Latifian Reza Tavakoli Moghadam Taghi Torabi
        In this paper, the subject of knowledge management and research & development (R&D) is discussed a little in manufacturing and industrial companies; therefore, more studies in this field are needed. It is the first time that such study is carried out in Iran. At first, More
        In this paper, the subject of knowledge management and research & development (R&D) is discussed a little in manufacturing and industrial companies; therefore, more studies in this field are needed. It is the first time that such study is carried out in Iran. At first, the literature of the relevant subject and different models of knowledge management and R&D is considered and then two models out of the existing models after consulting with experts, university professors and examining the specifications of the company are selected. Additionally, two questionnaires (general& specialized) are designed by the some experts and academic professors. The goal of the general questionnaire is to consider the effect of elements of knowledge management on the R&D department. At first, the research hypotheses are examined and then an analytical hierarchy process (AHP) method is utilized to prioritize the elements and technologies of the R&D department. The obtained results show that creation formation and educational technology have the highest effect, respectively. Manuscript profile
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        25 - بررسی تاثیر فرهنگ ، زیرساخت های فناوری و یادگیری سازمانی با نقش میانجی گری مدیریت دانش بروی دانش کیفیت محصولات مطالعه موردی در یک سازمان تولیدی
           
      • Open Access Article

        26 - Identifying and Ranking the Dimensions and Components of Educational Stakeholders' Role on Implementation of Knowledge Management (Case Study: Mazandaran Province Education)
        Mohammad   
        The purpose of this study was to identify and rank the dimensions and components of educational stakeholders' role on implementation of knowledge management in Mazandaran Education System. The research was applied and descriptive. According to Cochran formula, 336 par More
        The purpose of this study was to identify and rank the dimensions and components of educational stakeholders' role on implementation of knowledge management in Mazandaran Education System. The research was applied and descriptive. According to Cochran formula, 336 participants were randomly selected as a sample from 2653 heads of education offices, their assistants, experts and schools' managers in Mazandaran. The measurement tools are the researcher-made questionnaire of educational stakeholders. The content validity of the questionnaire was confirmed by the experts. Cronbach' calculated alpha for the questionnaire was 0.91 and the reliability of the questionnaire was confirmed. The research findings showed that there are nineteen components in three dimensions (individual, organizational and procedural) for educational stakeholders on implementation of knowledge management. Moreover, there is a positive correlation and relation between the role of educational stakeholders and three dimensions. Also, individual dimension is the most effective and procedural dimension is the least effective one among all three dimensions. Finally, suitability indicators showed the accepted model with data and the whole model was confirmed. The results showed that the authorities of education system can use this model to implement knowledge management through vast and effective cooperation of educational stakeholders and increase the educational quality and organizational productivity. Manuscript profile
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        27 - Explain the gap in entrepreneurship and technology commercialization in cooperation between industry and university
        yazdan moradi siamak noori
        T he present study aimed to evaluate the analysis of studies in the field of cooperation between industry and university Over the past three decades have done so through a gap in cooperation between them be explained. This study used a descriptive-analytic review of re More
        T he present study aimed to evaluate the analysis of studies in the field of cooperation between industry and university Over the past three decades have done so through a gap in cooperation between them be explained. This study used a descriptive-analytic review of research methods. And previous studies have been done and then get the experts from Through in-depth interviews with experts from both university and industry organizations.Continued Interviews conducted on the basis of theoretical adequacy of the data was stopped on 18 interviews. Of these, 8 out of university professors and experts in the subject, 3 persons CEO industrial companies,4 people, government officials and three experts in the field of entrepreneurship and CEO of intermediary companies participated in interviews. The results show that although University-industry cooperation in education, research and Knowledge-based entrepreneurship & technology commercialization is raised but over time the share of education and too research reduced and a desire for cooperation of Knowledge-based entrepreneurship and technology commercialization has increased. Review current approaches in cooperation between industry and universities prefer to Ability of the private sector and companies of intermediate (hub), especially in knowledge-based entrepreneurship and technology commercialization. The results show that the role of local patterns and human resources entrepreneur who has Commitment and sense of responsibility towards the country, industry and university cooperation with industry and university was found in successful models. Manuscript profile
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        28 - Identify and Prioritize indicators Of Knowledge-Based Soft Technologies Case Study:Computer Games
        Alireza Aliahmadi Tahereh Barideh
        This paper has aimed to identify and prioritize the indicators or factors of knowledge-based soft technologies in case study .Computer games industry is a subset of the creative industries, wich can be effective in accelerating the development of Resistance Economy.Beca More
        This paper has aimed to identify and prioritize the indicators or factors of knowledge-based soft technologies in case study .Computer games industry is a subset of the creative industries, wich can be effective in accelerating the development of Resistance Economy.Because the creative industries don’t require material or machinery and they use mining mind so cann’t be sanctioned.This paper probes for a comprehensive conceptual framework with an exploratory study and comparative to identify the most important factors which form the background to achieve knowledge-based soft technologies factors and classification of factors on the basis of the characteristics of each component/factor variable within a Tri-Category conceptual framework.With combination of variables and generation of the three dimensions of context,structure,content,the conceptual framework of this study was developed.The proposed conceptual framework was developed with three rounds of Delphi method by collecting data of 22 experts,and model validation study was presented at the end.Base on the finding,48 indicators that affect on computer games industries were founded.So,14 indicators for contextual part ,20 indicators for structur part and 14 indicators for content part were identified.Also,analysis of expert option with Friman test,Showed that content factors(soft technology),the first and the top rated,structure factor(knowledge-based)and contextual factors (technological industry) were ranked second and third in priorities of panel members. Manuscript profile
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        29 - decision support system design by using data mining tools (CASE STUDY Cultural Assistance of University of Science and Technology)
        Rouzbeh Ghousi emad chizari hani vahdani
        decision-making,is the most important duty of managers. In the new era , decision-making process has many difficulties and delicacies; so that decision-making without the use of new technologies and information analysis , the objectives will not be achieved as desired. More
        decision-making,is the most important duty of managers. In the new era , decision-making process has many difficulties and delicacies; so that decision-making without the use of new technologies and information analysis , the objectives will not be achieved as desired. Efficient management in addition to knowledge & experience management, needs to know how to use information systems. decision support system(DSS) is one of these systems that support decision-making process for managers. In this paper , at first we review the literature of decision support systems; then data mining as a tool to extract information and knowledge from organizational raw data is introduced. This extracted knowledge, may contain concepts and informations that are neglected in organization up to now, so this knowledge can help managers in Decision-making process. Eventually, The findings of this study has been used to help managers and vicars in their decisions at Iran University of Science and Technology(IUST). Manuscript profile
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        30 - بررسی نقش ابزارهای مدیریت دانش در توانمندسازی کارکنان با استفاده از AHP فازی
        Alireza Aliahmadi
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        31 - بررسی نقش ابزارهای مدیریت دانش در توانمندسازی کارکنان با استفاده از AHP فازی
        Alireza Aliahmadi میثم  جعفری
      • Open Access Article

        32 - بررسی اثر رهبری و مدیریت دانش بر عملکرد سازمانی در مراکز تحقیق و توسعهای
           
      • Open Access Article

        33 - نقش دانش بازار و دانش فن آوری در تشخیص و بهره برداری از فرصتهای کارآفرینانه در صنایع غذایی ایران
        Hossein Abolhassani
      • Open Access Article

        34 - خوشه بندی اعضا در تیمهای دانش محور پروژ ه های بزرگ با استفاده از الگوریتم مورچگان
         
      • Open Access Article

        35 - Structural Pattern of the Effects of Total Quality Management Components on Staff’s job Performance Along with Moderating Role of Organizational Factors in Teacher Training Universities
        akbar keshavarzi
        The main purpose of this research was to explore the effect of total quality management’ (TQM) components on the job performance of the employees considering the moderating effect of personal factors in teacher education universities of Iran. This study was conducted us More
        The main purpose of this research was to explore the effect of total quality management’ (TQM) components on the job performance of the employees considering the moderating effect of personal factors in teacher education universities of Iran. This study was conducted using correlational research method. Its statistical population consisted of all the staff employees working in the teacher education universities situated in 32 provinces of Iran (n=2553). Using Kerjesi-Morgan table and random cluster sampling method, a sample of 335 subjects was selected. Data collection was done using four questionnaires including TQM’s questionnaire developed by US Federal Quality Institute, Paterson’s (2000) job performance questionnaire and two self-designed questionnaires on the personal knowledge and skill factors which were checked and confirmed by the respective experts and practitioners in terms of their validity. Estimated using Cronbach’s alpha, the reliability of four questionnaires was found to be 0.97, 0.92, 0.95 and 0.74, respectively. As per the results, there was a statistically significant relationship between the components of customer focus, employee empowerment and teamwork, quality analysis, quality assurance and quality improvement and the job performance with the moderating effect of personal knowledge (P<0.01). Furthermore, considering the skill as the moderator variable, a statistically significant relationship was observed between the top management support and leadership, strategic planning, customer focus, quality assurance and quality improvement and the job performance of the employees in question(P<0.01). ). It is suggested that Teacher Training Universities apply Total Quality Management to improve job performance of their staff, where organizational culture and organizational support play a key role. Manuscript profile
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        36 - Build, reliability and validation of Knowledge Management questionnaire based on the model of Nonaka and Take Uchi in Payam Noor University
        abbas abbas por mohamad reza nili ahmad abadi esmat momeni Farhad Kianfar
        The purpose of this study was to construct reliability and validity of Knowledge management questionnaire scale among faculty members of Payam Noor University. In this research, due to the wide extent of the statistical society of this university and the uniformity of t More
        The purpose of this study was to construct reliability and validity of Knowledge management questionnaire scale among faculty members of Payam Noor University. In this research, due to the wide extent of the statistical society of this university and the uniformity of the organizational and educational structure of this university in the country, the faculty members of the centers and units of Payam Noor University of Khuzestan province in the academic year of 2016-2017 were selected as the statistical population of this research. Was studied in this research, a scale has been prepared based on the Knowledge Management Model of Nonaka and Take uchi, which evaluates the status of knowledge levels and its conversion processes. This scale was distributed electronically and in a presence among 171 faculty members of 31 centers and Payam Noor University of Khuzestan province. Cronbach's alpha coefficients were used to measure the reliability of the scale and its value was 0.84 for the whole scale. The factual and content validity of the scale was confirmed by 5 experienced experts. In order to assess the construct validity, factor analysis was also performed using principal components along with Varimax rotation. The extent of the explanation of the variance of variables for the eight factors extracted is 66/77 of the total variable variance. Also, the other results of the study and the construction of the current questionnaire are that the questionnaire is prepared in such a way that it can identify the centers of knowledge production and how to distribute information and knowledge in the target society. In fact, questionnaire questions can set the ideal, purpose, and ideal of an organization in such a way that the organization can achieve its purpose according to their implementation. Manuscript profile
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        37 - The Effect Of Customer Knowledge Management Performance With Moderating Role Of Innovation Capability In Insurance Industry : A Case Study On Alborz Insurance Company
        nasrin talaeefard Farhad Sanjarifard nader salehi
        Abstract The general objective of this research is to identify the effects of customer knowledge flows on the performance and dimensions of innovation in organizations and to illustrate some of the important benefits of knowledge flows of customers in organizations. Wh More
        Abstract The general objective of this research is to identify the effects of customer knowledge flows on the performance and dimensions of innovation in organizations and to illustrate some of the important benefits of knowledge flows of customers in organizations. Which benefits from the interaction between the external and internal environment and brings unique privileges to the organization. This research is descriptive-correlational. In this research, after identifying the factors and dimensions and indicators of variables, a researcher-made questionnaire was designed based on the Likert spectrum and distributed among 200 managers of the Alborz Insurance Company. Then performance measures and customer knowledge management, business innovation and business were categorized using structural equation analysis. Finally, the research model was evaluated using PLS software. The results of the research showed that customer knowledge management has an impact on business performance with mediating the ability to innovate in the insurance industry. Manuscript profile
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        38 - Implementation of Structural-Interpretative Modeling Approach in Designing the Performance Management Process Model for Knowledge Workers in the Knowledge-Based Companies
        mohamadmehdi bigdeli mehdi hamzhepoor
        Today, the role of knowledge-based companies has grown as one of the key pillars of the resistance economy. Considering the importance of the ability, expertise, and skills of these companies, consideration of the mental, emotional, and interactive characteristics of th More
        Today, the role of knowledge-based companies has grown as one of the key pillars of the resistance economy. Considering the importance of the ability, expertise, and skills of these companies, consideration of the mental, emotional, and interactive characteristics of the company is an essential precondition for the realization of the goals in the knowledge-based companies. The higher the degree of affiliation of the company to the knowledge workers, the more meaningful the concept of performance management will be. However, so far, in the field of knowledge workers' performance, it has been evaluating the performance of these categories of employees. The prevailing characteristics of performance evaluation systems can be seen as the tangent, downside, downside and low level of integrity and effectiveness of the entire system. The research is composed of two stages. With a library study and a review of the research background, an eight-stage performance management model process was extracted. In the first step, after interviewing 16 experts , using the qualitative method of the analysis, the dimensions (stages) of the performance management process of knowledge workers were analyzed. In the second step, the research was conducted using the Structural-Interpretative Modeling (ISM) approach and the use of expert judgment to design a model for the performance management process of knowledge workers in knowledgeable Based companies. Manuscript profile
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        39 - Strategic Planning of Knowledge-Based Companies on the Basis of SWOT Model for South Khorasan Province of Iran
        Seyed Ali Reza  Mohamadzadeh   Mahdi faghani
        The aim of this study is strategic planning of knowledge-based companies on the basis of SWOT Model. The present study is conducted with an applied purpose and with descriptive-analytical method. It is a field study when data collection is considered. The data has been More
        The aim of this study is strategic planning of knowledge-based companies on the basis of SWOT Model. The present study is conducted with an applied purpose and with descriptive-analytical method. It is a field study when data collection is considered. The data has been collected through a questionnaire made by the researcher. The study sample consisted of 228 cooperatives of South Khorasan province of Iran. The data has been extracted using SPSS software and analyzed using SWOT model. The results of the present study indicate that the companies in the cooperative sector of South Khorasan province are in a low level in respect of becoming knowledge-based. Therefore, in the current circumstances, the matching power with indices of becoming knowledge-based for the current status of the surveyed companies is less than 30 percent. Therefore, it seems that educational assessment and planning is needed to promote the knowledge-based indices in cooperative sector of South Khorasan province. It can ensure a promising future for these cooperatives in Iran's 20-year vision plan, resistive economy, knowledge-based products, self-sufficiency, employment, and entrepreneurship. Finally, some suggestions for the cooperatives of South Khorasan province have been presented with regard to the four strategies of SWOT model. Manuscript profile
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        40 - Identify the appropriate approach to strategic planning in knowledge-based companies: Multiple case study
        Bahman Hajipour Hamid Reza Yazdani Mohammad Asarian
        In market turbulent conditions, classic approach on strategy is too simplistic. Based on their context, companies need a different approach. Not only organizations should adopt a proper approach to strategy implementation or use a right combination of different approach More
        In market turbulent conditions, classic approach on strategy is too simplistic. Based on their context, companies need a different approach. Not only organizations should adopt a proper approach to strategy implementation or use a right combination of different approaches, but also they should reform such combination consistent with environmental changes. In the present study, Analyzes proper approach on strategy development in knowledge-based companies in Qom Province based on their context. This research is a mixed method and used a multiple case study methodology whit 12 samples. In the present study, Use depth interviews with semi-structured questions for data collection as well as the observations and documents has also been used. Determine each step of strategy Development including survival, uncertainty, network and learning approaches. Then, Determine overall approach on strategy Development by Shannon entropy weighting and TOPSIS techniques. The findings indicate that any company may use different or both approaches simultaneously in different steps of strategy development and Finally, The overall approach in the all of companies is learning approach, which indicates that this category of companies to interact among the members to formulate its strategy drastically need. Manuscript profile
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        41 - The investigation of the Impact of Employee Empowerment on Knowledge Sharing in Post and Telecommunication Company (PTC) of Shiraz city
        Saeed  Saeeda Ardakani Mehdi Tajpour Elahe Hosseini
        the present study aimed to investigate the effect of employee empowerment on knowledge sharing in Post and Telecommunication Company in Shiraz city. The statistical population consists of 210 people of all employees working in the PTC of Shiraz city. The sample size was More
        the present study aimed to investigate the effect of employee empowerment on knowledge sharing in Post and Telecommunication Company in Shiraz city. The statistical population consists of 210 people of all employees working in the PTC of Shiraz city. The sample size was determined 132 people according to Morgan table. Since this research discovers new facts and gives immediate answer to a question, it can be classified as an applied research by purpose. In addition, the Methodology approach to research is of descriptive-survey type that a standard questionnaire which its reliability was confirmed by Cronbach's alpha coefficient (0.799) was used to collect the date. The smart PLS software was employed to analyze the data. The results showed that knowledge empowerment of employees on knowledge sharing has a significant impact on knowledge. Manuscript profile
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        42 - A Survey on the Current Status of Knowledge Management of Payame Noor University of Khuzestan Province
        abbas abbas por Farhad Kianfar mohamad reza nili ahmad abadi hamid rahimiyan esmat momeni
        The present study was conducted with the aim of investigating the present status of the knowledge management level of Payame Noor University of Khuzestan province by descriptive and survey research. The statistical population of this study is all faculty members of Paya More
        The present study was conducted with the aim of investigating the present status of the knowledge management level of Payame Noor University of Khuzestan province by descriptive and survey research. The statistical population of this study is all faculty members of Payame Noor University of Khuzestan who have 171 people. The same number is selected as a statistical sample. The data gathering tool was a researcher-made knowledge management questionnaire based on the Unica and Tike Uchihi model, whose validity was confirmed using statutory guidance and counselor's opinion, and its reliability was obtained by Cronbach's alpha, with a figure of 0.88 the internal consistency of the questionnaires was internal. To analyze the data, descriptive statistics such as mean and standard deviation, as well as inferential statistics methods, were used to examine the existing status of knowledge management levels. The findings of this study showed that Knowledge Management in the field of hidden knowledge, knowledge outsourcing process, synthesis process, internalization process, collective hidden knowledge of knowledge socialization level, Knowledge socialization process in higher than average condition in Payame Noor University of Khuzestan province. And the significance level obtained also confirms the researcher's hypotheses about the existence of knowledge management levels mentioned in Payame Noor University of Khuzestan. Ultimately, the only obvious individual's knowledge of the university was below average. Also, the apparent collective knowledge that comes from the collection of knowledge synthesis process is also relatively weak. The results of this study showed that of the four levels of knowledge of the model in the studied university, according to the obtained points, the three levels of internal and external knowledge transfer are in a desirable situation, and only the level of knowledge of the combination is in a relatively weak position It needs to pay more attention to this level of knowledge, meaning that the university has not performed at this level and offers the necessary proposals at the end. Manuscript profile
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        43 - Creating a systemic model for identifying the success factors of establishing a knowledge management system in aeronautical organizations and providing improvement solutions (case study: one of the Air Organizations)
         
        In today's world, many organizations with low profits, limited capital and intensive competition, and at the same time must meet the endorsements of shareholders, are successful organizations that can create better opportunities and create new opportunities. Given the i More
        In today's world, many organizations with low profits, limited capital and intensive competition, and at the same time must meet the endorsements of shareholders, are successful organizations that can create better opportunities and create new opportunities. Given the importance of knowledge and its pivotal role in the knowledge age, organizations, especially knowledge-based organizations, whose knowledge is a strategic source and a key factor in acquiring and maintaining the core competence of the organization, is essential for establishing knowledge management and identifying obstacles. Thought ahead with implementation with a systematic approach to develop the capabilities that lead to the development of knowledge as a key source of enterprise. In order to achieve this goal, a knowledge-based knowledge-based airspace-based knowledge management organization was considered and a system model was mapped out. At first, various factors that can be effective were identified through questionnaires and interviews and literature reviews. Then, the causal and impulsive diagrams, which are one of the tools used in the dynamics dynamics methodology, were drawn and finally, these factors were prioritized using the fuzzy dematerial method and the effective and effective factors were identified. The rate of knowledge sharing, the number of human resources with a high level of knowledge and experience, the quality of individual work of the staff, the culture of sharing knowledge and the level of attention of senior executives to the IT infrastructure were the five most important and important factors. These factors were used as the basis for developing knowledge management strategies in the organization in order to achieve effective strategic strategies. In today's world, many organizations with low profits, limited capital and intensive competition, and at the same time must meet the endorsements of shareholders, are successful organizations that can create better opportunities and create new opportunities. Given the importance of knowledge and its pivotal role in the knowledge age, organizations, especially knowledge-based organizations, whose knowledge is a strategic source and a key factor in acquiring and maintaining the core competence of the organization, is essential for establishing knowledge management and identifying obstacles. Thought ahead with implementation with a systematic approach to develop the capabilities that lead to the development of knowledge as a key source of enterprise. In order to achieve this goal, a knowledge-based knowledge-based airspace-based knowledge management organization was considered and a system model was mapped out. At first, various factors that can be effective were identified through questionnaires and interviews and literature reviews. Then, the causal and impulsive diagrams, which are one of the tools used in the dynamics dynamics methodology, were drawn and finally, these factors were prioritized using the fuzzy dematerial method and the effective and effective factors were identified. The rate of knowledge sharing, the number of human resources with a high level of knowledge and experience, the quality of individual work of the staff, the culture of sharing knowledge and the level of attention of senior executives to the IT infrastructure were the five most important and important factors. These factors were used as the basis for developing knowledge management strategies in the organization in order to achieve effective strategic strategies. Manuscript profile
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        44 - Identifying and prioritizing the guideline principles of successful deployment of agile knowledge management with Delphi approach at growth centre of technician and knowledge based units at imam Hussein comprehensive university
        Mahdi Farmani Jabar Babashahi Mohammad arabi Esmail laali
        Today, organizations need to strategically use their resources to succeed in the field of competition. One of the vital resources of organizations is their potential and actual knowledge. In this regard, management of these resources is also very important. During recen More
        Today, organizations need to strategically use their resources to succeed in the field of competition. One of the vital resources of organizations is their potential and actual knowledge. In this regard, management of these resources is also very important. During recent decades, most of organizations have realized this importance and have implemented agile knowledge management in organization in pursuit of their goals. But many of these projects have failed due to various reasons. In this research, the researcher has tried to identify the guiding principles that will help the successful implementation of agile knowledge management at the growth centre of technician and knowledge based units at Imam Hossein comprehensive University. The statistical population of the study includes all the professors of the growth Centre of Technician and Knowledge based Units of the Imam Hossein comprehensive University. This research has two steps. Initially, using the review and analysis of the related research, the principles of agile knowledge management were extracted and identified. In the second step, the Delphi method was used to identify and rank the principles of agile knowledge management at the growth centre of technician and knowledge based units of Imam Hossein comprehensive University. Based on panel members' comments and the results, the 25 principles with the Kendall coefficient of 0.809 were obtained by consensus among the experts. Generalizing the comments of the experts, the guiding principles for the implementation of agile knowledge management ware developed and ranked. Manuscript profile
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        45 - An Impact model of Personal Knowledge Management and Ledership Style on Organizational Performance in the Tehran Municipality
        vajholla ghorbanizadeh Mohammad sadeghi  
        Knowledge-based age, in which knowledge, as the most important capital of organizations, requires a different managerial approach to organizational issues and employees. Therefore, influential leaders in the form of a pension will evaluate the amount of production, diss More
        Knowledge-based age, in which knowledge, as the most important capital of organizations, requires a different managerial approach to organizational issues and employees. Therefore, influential leaders in the form of a pension will evaluate the amount of production, dissemination, exchange and application of knowledge among their employees in order to achieve organizational goals and improve the performance of the organization. The purpose of this research is to investigate the effect of individual knowledge management and leadership style on organizational performance in Tehran municipality. The research type is descriptive-survey based on the purpose of the research and the method of data collection. The statistical population of this research is directors, advisers and expert experts of the municipality of Tehran in the highest organizational occupation (three categories) in terms of career 14 - 15 - 16 which is equal to 2467 people. The appropriate sample for this study was 332 people based on Cochran's formula. In this research, a questionnaire was used to collect data. In order to fit the conceptual model of research and hypothesis testing, structural equation modeling and LISREL software were used. The results of the research show that the variables of individual knowledge management and leadership style have a significant effect on organizational performance of Tehran municipality; also, the effect of individual knowledge management variable on approved leadership style. Manuscript profile
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        46 - Optimization of Knowledge Exchange in Industrial Cluster by Goal Programming Case Study: Golestan Animal Feed Industrial Cluster
        Hamidreza Dezfoolian Parvaneh Samouei
        Knowledge as a strategic resource in organizations is a major and effective factor in creating and sustaining competitive advantage. In industrial clusters, which include a set of organizations with similar field of activities, there is a joint effort among members to s More
        Knowledge as a strategic resource in organizations is a major and effective factor in creating and sustaining competitive advantage. In industrial clusters, which include a set of organizations with similar field of activities, there is a joint effort among members to save resources and enhance their competitive ability. One of these joint activities is the exchange of knowledge among the members, which reduces the cost of knowledge acquisition, increasing collaboration between companies, the ability to innovate and strengthen their competitive ability. In this paper, a goal programming model for the process of knowledge exchange in industrial clusters has been presented based on the data of industrial cluster of animal feed, poultry and aquaculture in Golestan and its results have been analyzed. Achieving the ideal degree of knowledge in the cluster and the amount of budget assigned are considered as two model ideals. In this model, for the process of knowledge exchange, there are two types of presence and non-attendance methods that have significant differences in terms of cost and duration of the transfer. Analyzing the model parameters and examining the results shows that the use of both face-to-face and non- attendance methods for the exchange of knowledge enables companies to flexibly participate in the process according to their working conditions and resources. It also provides better understanding to cluster managers in order to be able to make better decisions and planning in order to achieve greater returns from the knowledge transfer process, based on existing resources and goals. Manuscript profile
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        47 - Identify knowledge Intensive Business Services of Qom Water and Wastewater
        Maryam Gholizadeh Mohammad Ali Sarlak
        The purpose of this study was to identify knowledge Intensive Business Services of Qom Water and Wastewater Company. In this Delphi study, after reviewing previous research and examining the upstream documentation and infrastructure at ABFA, the areas of knowledge assoc More
        The purpose of this study was to identify knowledge Intensive Business Services of Qom Water and Wastewater Company. In this Delphi study, after reviewing previous research and examining the upstream documentation and infrastructure at ABFA, the areas of knowledge associated with a description of business services were identified. The results of data analysis showed that the areas of knowledge creation, upgrading and development of water and wastewater facilities, center of supervision, operation and maintenance of facilities, sales and customer service to be considered as a top priority and supply and support management, human resources management, management Financing, partner relationship management, developing management systems for review were the second priority. The processes and knowledge activities of each field were also identified and presented in separate business services. Manuscript profile
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        48 - Multiple objective optimization for assigning students of public high schools to private high schools in uncertainty condition (case study: mallard region
        Ahmad Makui Seyedeh Sara   Ghasemi
        Nowadays, choosing the most effective and optimum strategy for selecting and assigning students to the target schools due to its great impact on the quality and quantity of education is one of the important concerns of the educational institution. In this regard, it is More
        Nowadays, choosing the most effective and optimum strategy for selecting and assigning students to the target schools due to its great impact on the quality and quantity of education is one of the important concerns of the educational institution. In this regard, it is necessary to determine the appropriate criteria for appropriate selection of students, taking into account the standards and educational needs of students. In this research, from the perspective of the academic level, the student-to-school distance and the ideal planning approach, a decision-making model with distinct goals for selecting and assigning students to nonprofit and governmental schools is presented. According to the proposed method, firstly, the assessment of the students is carried out in relation to the schools in the target area, with two approaches of distance between the student and the target school and the academic level correspondence. The results of these assessment, based on the new and applied BWM, determining the weight of the academic level and the distance to the school by each student toward the school. In the next step, based on the level of science weights and the distance between each student and school, ideal planning modelling is revised for each student. In this case, the specified weights are the main inputs and the required ideal constraints are also considered. Finally, by solving the proposed model, the optimal assignment of students to each of the schools is done. After the students have been assigned to the target schools, we may encounter lack of capacity in some schools. In this case, by providing a flowchart, the way of students’ relocation to the standard capacity for all schools is explained. Also, due to the implementation of the proposed research methodology for allocating students to the schools belonging to the "Mallard" region, and conducting relevant evaluations and calculations, the sensitivity analysis has also been done. The final results of the sensitivity analysis of the proposed model indicate that the lack of consideration of the academic level approach causes changes in selection and allocation of students to schools. Therefore, the academic level should be taken into account in assessments related to the allocation of students to schools. Manuscript profile
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        49 - (Identification and leveling Factors Affecting the Brand Success of Knowledge-Based Industrial Business( Experimental Examples of Technology Units Deployed at Semnan Province Science and Technology Park(
        hasanali Aghajani Abdolhamid  Safaei Ghadikolaei Meysam  Shirkhodaei hasan vahedi
        Abstract Given the importance of brand success in small and medium-sized businesses and especially in knowledge based companies, this research was implemented by goals of identifying and leveling factors affecting the brand success of knowledge based industries in tech More
        Abstract Given the importance of brand success in small and medium-sized businesses and especially in knowledge based companies, this research was implemented by goals of identifying and leveling factors affecting the brand success of knowledge based industries in technology units based in the science and technology park of Semnan province using the ISM method. To do this, the views of fourteen university professors and experts of the organizations studied, the factors affecting the brand success of knowledge-based companies were examined and after the final refinement, eight factors were selected. In the next step, these factors were stratified by Structural Interpretation Modeling Technique. Finally, among the factors affecting the brand success of knowledge-based companies, the history of the company and the type of ownership, is first and the most influential factor. Next, brand features are located. The third level includes the market share, the fourth level is the size of the company and the market share and, ultimately, the most influential factors, communications and marketing plans are at the fifth level. This leveling enables knowledge-based companies to formulate the strategies needed to succeed in their product brands and move them closer to their ultimate goal as they progress at each level Manuscript profile
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        50 - A model for knowledge management based on open innovation in academic centersn
        Reza i Hosnav Ebrahim Mosayebi Masome Oladian
        Nowadays, evolution in science and technology has made the knowledge as a most strategic and value adding source, especially in academic canters. In addition, knowledge can help the core competency and performance of an organization when is used in the context of Open More
        Nowadays, evolution in science and technology has made the knowledge as a most strategic and value adding source, especially in academic canters. In addition, knowledge can help the core competency and performance of an organization when is used in the context of Open Innovation. (OI) Using open innovation in academic canters in order to collect information from the internal and external environment and convert it to knowledge ،is a vital activity to survive the organization in this varying environment. Universities and academic canters can achieve their goals by managing knowledge based on open innovation approach. This research is going to design a Knowledge Management (KM) model based on open innovation. The research uses qualitative methodology to generate the model. According to literature review and semi-structured interviews with 14 experts, technology, process and structure, culture, human capital and work are the important dimensions of the model. Also we found 12 components and 44 indicators for the 4 dimensions of the model. Finally, the model validation process was done by a questionnaire distributed among 56 KM and OI experts. Manuscript profile
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        51 - Designing Strategic Pattern of Knowledge Management in Cultural and Educative Affairs
        mehdi rahimi Hadi Rezghi ali akbar farhangi nader mohaghegh
        These days based on the feature and variety of cultural and educative organizations designing the knowledge management components in accordance with strategy are different and the main strategy of organization improves the synergy of organizational knowledge. Success of More
        These days based on the feature and variety of cultural and educative organizations designing the knowledge management components in accordance with strategy are different and the main strategy of organization improves the synergy of organizational knowledge. Success of a cultural and educative organization relies on applying an appropriate pattern of knowledge management in ruling that organization. A variety of factors may affect designing the strategic pattern of knowledge management that noticing to them may be a key issue in designing successful pattern of knowledge management. The aim of this research is to identify the fundamental components of knowledge management in Tehran province’s prison organization that may have an effect on designing an appropriate strategic pattern of knowledge management in cultural and educative affairs. For identifying and extracting the aimed components the qualitative method is chosen based on the explorative nature and complexity of different dimensions of research. For gathering information from the society of this research that include cultural bosses, employees and prisoners of cultural affairs the deep interview is used. The experts are chosen by using purposeful sampling method and theory. Data analysis shows that after 19 interviews the categories reached to a theoretical saturation. Findings show that 20 components including explanation and dissemination of organizational culture, knowledge oriented strategy an policies, patterning, role of leadership, importance of human resource, appropriate infrastructure of technology and information, evaluation processes of role, organizational structure, experts’ network, assigning rewards and incentives, educational programs, cooperation and teamwork, difficulty in accessing knowledge, knowledge management architecture, reengineering, clarity, trust, systematic relationship with stakeholders, knowledge strategies, importance of recording saving and documentation of knowledge are identified. Conclusion: Designing strategic pattern of knowledge management in cultural and educative affairs of Tehran’s province prison organization may be successful in case the identified components find establishment and to be used in that organization concerned. Manuscript profile
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        52 - Designing a Genetic Model of Brand Identity: A New Approach to Higher Education Brand Management
        azade Fatemifar Naser Azad Abdollah Naami adel fatemi
        In a competitive and complex market of higher education, universities must adopt strategies to maintain and improve their competitiveness. They need to create competitive advantage through a unique set of features, and having a unique identity is vital to differentiate More
        In a competitive and complex market of higher education, universities must adopt strategies to maintain and improve their competitiveness. They need to create competitive advantage through a unique set of features, and having a unique identity is vital to differentiate and attract students and staff. The purpose of this study was to identify the effective components and design a brand identity model based on the concept of brand DNA in non-governmental universities. Methodology, In terms of purpose, was applied research and exploratory in nature which exclusively was conducted by the systematic grounded theory .The research population includes related academicians and experts of marketing and branding and the managers of universities. The research data were collected through in depth semi structured interviews. Judgmental sampling was used. To determine sample size continued to reach the theoretical saturation. And finally 13 interviews were conducted. Open, axial and selective coding was used to analyze the data. The components of data analysis in 6 main category, 11 main categories and 43 subcategories including causal conditions, contextual conditions internal factors and visual identity, axial phenomenon, intervening conditions, strategies ,outcome were categorized. The findings suggest that having a strong and integrated brand identity in higher education is essential and requires a comprehensive and coherent genetic infrastructure and approach. Manuscript profile
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        53 - Investigating the Relationship between Knowledge Management and Organizational Culture with the Mediating Role of Staff Empowerment in Education and Education in Andimeshk
        Farhad Kianfar
        The main objective of this research is to investigate the relationship between knowledge management and organizational culture with the mediating role of empowerment staff in Andimeshk city. This research is a descriptive-correlational one in terms of the purpose of app More
        The main objective of this research is to investigate the relationship between knowledge management and organizational culture with the mediating role of empowerment staff in Andimeshk city. This research is a descriptive-correlational one in terms of the purpose of applied research and in terms of information gathering, field survey. The statistical population of this study is all managers and deputies of girls and boys in elementary, first, middle and upper secondary schools The second is in Andimeshk city in the academic year 1398-1399, whose number is 196 people. Accordingly, from among the statistical community, 130 school administrators and assistants were selected through stratified sampling method, using a logarithmic chart. Of these, 110 completed questionnaires were completed and finally analyzed. Three standardized questionnaires were prepared to collect data. Validity of the questionnaires was verified as a standard according to the supervisor's opinion. Also, the reliability of the questionnaire was calculated using the Kronbach's alpha method. Knowledge management questionnaire was used with Kronbach's alpha coefficient of 0.74, standardized Robbins organizational culture questionnaire with coefficient of 0.88 and Spreader empowerment questionnaire with a coefficient of 0.78 It turned out. The results of the single-sample Kolmogorov-Smirnov test were used to examine the normality of the scores of the main variables of the research (path analysis) to determine the direct causality of the variables, as well as the Pearson correlation coefficient and multivariate regression that were analyzed using AMOS18 and SPSS23 software. Finally, the results showed that there is a direct and significant relationship between knowledge management components and organizational culture and knowledge management with organizational empowerment and organizational culture. There is a direct and significant relationship between knowledge management and organizational culture with the role of mediation in empowering an indirect and significant relationship Manuscript profile
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        54 - Comprehensive Design Of Empowering Human Resources Using Knowledge Management (Case Study I.R.I Customs)
        محمد سعید  پوررضا mohamadAli sarlak Ali Jamshidi
        Summary Human resources are the most valuable resource of an organization that can shape the competitive advantage of today's organizations to cope with widespread environmental changes. Powerful human resources are the winners of today's organizations. The purpose of More
        Summary Human resources are the most valuable resource of an organization that can shape the competitive advantage of today's organizations to cope with widespread environmental changes. Powerful human resources are the winners of today's organizations. The purpose of this research is to achieve and design a comprehensive human resource empowerment model with the help of knowledge management in the Islamic Republic of Iran Customs. In this study, the qualitative research method (Delphi) was used and the opinion of Islamic Republic of Iran Customs experts and academic experts in the fields of knowledge management and human resources empowerment were used. This method was performed in three rounds and two dimensions, ninety components and sixty-six indices were identified. Also, Delphi process was extracted after removing two-dimensional low-average components, nineteen components and forty-six indices for model design. After determining the weights of each of the components and indices, the highest ranked indices in each component were selected to design the final model and the final model was designed. Manuscript profile
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        55 - Investigating the Relationship between Knowledge Management Processes and Factors Affecting Human Resources Empowerment
        mohammadsaeed POUR REZA mohamadAli sarlak Ali Jamshidi
        Summary Human resources are the most valuable resources of an organization that collect and store in their minds as experiences, experiences, trends, solutions, initiatives, etc. as a knowledge base. When this knowledge was implicitly and explicitly taken out of the ha More
        Summary Human resources are the most valuable resources of an organization that collect and store in their minds as experiences, experiences, trends, solutions, initiatives, etc. as a knowledge base. When this knowledge was implicitly and explicitly taken out of the hands of the organization and managed, It can be fruitful and can help achieve organizational goals. This happens during the knowledge management process. The process of identifying, producing, disseminating, integrating, and applying the right knowledge at the right time by the right person in the knowledge management organization. This article attempts to describe and define knowledge management and the relationship between knowledge management and human resource empowerment while explaining the impacts of knowledge management on human resource empowerment. Summary Human resources are the most valuable resources of an organization that collect and store in their minds as experiences, experiences, trends, solutions, initiatives, etc. as a knowledge base. When this knowledge was implicitly and explicitly taken out of the hands of the organization and managed, It can be fruitful and can help achieve organizational goals. This happens during the knowledge management process. The process of identifying, producing, disseminating, integrating, and applying the right knowledge at the right time by the right person in the knowledge management organization. This article attempts to describe and define knowledge management and the relationship between knowledge management and human resource empowerment while explaining the impacts of knowledge management on human resource empowerment. Manuscript profile
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        56 - Presenting a model for explaining the impact of knowledge management on the lean of services based on the maturity level of organizational KM: A case study of Payam Noor University
        Mohadeseh Nikookar Roxana Fekri Marzieh Babaeianpoor peyman Akhavan
        The lean approach seeks to eliminate non-value-added activities and knowledge management to create and apply useable and accessible knowledge for value creation. Therefore, knowledge management is predicted to have a significant impact on the leanness of an organization More
        The lean approach seeks to eliminate non-value-added activities and knowledge management to create and apply useable and accessible knowledge for value creation. Therefore, knowledge management is predicted to have a significant impact on the leanness of an organization. On the other hand, despite the fact that the service sector has become a major resource in the economies of the countries, there is little research on how to implement a lean approach in this sector. The purpose of this study was to investigate the effect of knowledge management on lean service. For this purpose, the dimensions of lean service were first extracted using the grounded theory. In the following, a questionnaire was designed to measure the maturity level of organizations’ knowledge management. Then, structural equation modeling was performed to illustrate the impact of knowledge management on lean service of Payam Noor Universities by using Smart PLS 2 software. The statistical population of this study is all employees, professors, managers and assistants of Payam Noor Universities. Using sample random sampling, 200 questionnaires were distributed to the statistical population, 157 of which were completed and analyzed. After making sure that the measurement and structural models of the research are acceptable, the results suggest that KM plays an important role in improving the lean of Payam Noor Universities. In the field of knowledge management, factors such as knowledge management leadership, organization’s processes, people and knowledge managements’ outcomes have greatest impact on lean service at Payam Noor University. Therefore, managers of Payam Noor University can improve the maturity level of the knowledge management of the organization and then improve the lean status of their organization by focusing on these factors. By applying this model, service managers, especially university managers, can provide an appropriate platform for their use in managing these organizations through the link between knowledge management and lean. Manuscript profile
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        57 - Proposing a model of knowledge-based companies development, with emphasis on the role of the media
        Nader  Godini Mehrdad Matani Ali Falah Assadollah Mehrara
        The development of knowledge-based companies are necessary for the economic growth of the country. But there are many theoretical weaknesses in the development of these companies, especially in their conceptual models. The purpose of this study is the modification of th More
        The development of knowledge-based companies are necessary for the economic growth of the country. But there are many theoretical weaknesses in the development of these companies, especially in their conceptual models. The purpose of this study is the modification of the conceptual model to improve the development path of these companies. A systematic conceptual model for the development of companies, with considering the strategic role of the media, is the purpose of this paper. Firstly, the definitions, indicators, dimensions of knowledge-based companies, and the previous efforts related to them are discussed. The type of research is qualitative and is analyzed based on Grounded Theory methodology. The conceptual model is based on field observation and systematic interviews with 21 managers related to the development of knowledge-based companies, science and technology parks, and growth centers in Iran. The results show that the development of knowledge-based companies is due to the strategic role of media, which is included education, culture, information, and guidance. According to the development strategy of a knowledge-based company, the consequence of the process is enhanced by television and internet. On the other hand, the process is affected by base conditions such as culture, supervision, economics, media activities, as well as environmental conditions such as the academic capacity, websites, intellectual property, laws, sponsorship, Internet, industry, and politics. Trans nationalization of products, reduction of dependence, improvement of product quality, policy, decision making, strategy development, promotion of activities, employment growth, are the consequences of media's role in the development of knowledge-based companies. Manuscript profile
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        58 - Designing the maturity model of knowledge management in cultural organizations ) Case study Art and Cultural Organization of Tehran Municipality(
        Ali Ali Mohammadi, Younos  Vakil Alroaia Ismail  Kavossi BAHRAM alishiri Alireza Ebrahimpour
        In the age of knowledge economy, today's organizations need knowledge management more than ever. Given the increasing development of information and communication technology and assessments in this field, the maturity of knowledge management in many organizations is imp More
        In the age of knowledge economy, today's organizations need knowledge management more than ever. Given the increasing development of information and communication technology and assessments in this field, the maturity of knowledge management in many organizations is imperative and affects the future performance of the organization. Cultural Municipality of Tehran is one of the most capable organizations for knowledge management maturity. This research was a qualitative study in the cultural organization of Tehran Municipality. The statistical population consisted of experts who had reached theoretical saturation through 15 interviews with purposeful sampling. The researcher has achieved the knowledge management maturity model by using data base method and triple coding. The results showed that causal conditions (including organizational culture of knowledge sharing, having technology infrastructure, long-term investment, having a knowledge management roadmap), contextual conditions (including senior management support, organization life cycle, dispersion and multiplication of organization centers, and Expert manpower), interventionist conditions (including the role of sovereignty, intellectual property rights and competitors) affect strategies (including human resource empowerment, knowledge-based organization, implementation of knowledge management strategy, re-design of reward system and redesign). And strategies on outcomes (including improving decision making, developing and creating new knowledge, and more) Creativity, innovation, and identity influence the organization. Also, contextual conditions affect the central category of knowledge management maturity. Manuscript profile
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        59 - Designing an Innovation System and Attraction Idea in an Intelligent Electric Energy Network Based on Framing and Structural Equation Analysis
        Fatemeh Saghafi      
        Undoubtedly, one of the main drivers of economic development in any country is the spread of technological innovations. Since Shumpeter, in his famous book in 1912, Emphasizes the role of innovation as a factor in the economic growth of nations, Many thinkers in this f More
        Undoubtedly, one of the main drivers of economic development in any country is the spread of technological innovations. Since Shumpeter, in his famous book in 1912, Emphasizes the role of innovation as a factor in the economic growth of nations, Many thinkers in this field trying to explain the concept of innovation and the causes of its formation and its implications in various economic, social and managerial contexts. This research is based on a comprehensive understanding of technology and knowledge management system, Trying to extract key factors in the success of a knowledge management system In order to improve the performance of the technology and Consequently, it has created an idea of absorption in intelligent electrical energy networks. The purpose of this paper is to design an innovation and absorption system in an intelligent electric energy network based on a framing approach and structural equation analysis. to this purpose First, theoretical model with respect to the research background and also the concept of mental accounting and the framing effect developed. and then, based on the views of a sample of the statistical community of academic experts and scholars, The model was designed and optimized in the form of structural equations. Manuscript profile
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        60 - بررسی جایگاه داده¬کاوی در فرآیند مدیریت دانش و ارائه مدل مفهومی جهت استخراج دانش (پیاده¬سازی عملیاتی وگام به گام مدل پیشنهادی بر پایگاه داده یک اپراتور تلفن همراه)
               
      • Open Access Article

        61 - بررسی جایگاه داده¬کاوی در فرآیند مدیریت دانش و ارائه مدل مفهومی جهت استخراج دانش (پیاده¬سازی عملیاتی وگام به گام مدل پیشنهادی بر پایگاه داده یک اپراتور تلفن همراه)
               
      • Open Access Article

        62 - بررسی جایگاه داده¬کاوی در فرآیند مدیریت دانش و ارائه مدل مفهومی جهت استخراج دانش (پیاده¬سازی عملیاتی وگام به گام مدل پیشنهادی بر پایگاه داده یک اپراتور تلفن همراه)
               
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        63 - Developing a tool to make the organization smarter in measuring the maturity level of project management and offering improvement approaches
        Fatemeh Noori Amin Habib Raad
        The project's role in the prosperity of the organization and in achieving its major goals is undeniable. Due to the fact that it is necessary to provide a method to assess the level of organizational maturity in project management and provide solutions to improve it. In More
        The project's role in the prosperity of the organization and in achieving its major goals is undeniable. Due to the fact that it is necessary to provide a method to assess the level of organizational maturity in project management and provide solutions to improve it. In this research, first the maturity level of project management in the Gas Turbine Institute is evaluated and then the improvement strategies are identified and presented as a model. Based on the development and maturity model upgrade of the Crawford project management solutions were evaluated by a researcher-made questionnaire in 5 levels (the lowest one being PMBOK, and the highest one being continuous improvement). According to the research findings, the result of the project management maturity was obtained in the third level (the stage of standard institutionalizations and project management process). After identifying project management level development approaches through interviews and analyzing the questionnaire data, for the importance of making optimal use of organizational resources, approaches were prioritized using the utility function based on time, required resources, and their significance. According to experts, the main priorities are: holding daily meetings of project teams - clarifying stakeholder expectations and documenting them - holding regular meetings of project stakeholders with project models - determining indicators and control areas - minute budgeting. Manuscript profile
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        64 - Strategies for retention human resources in knowledge-based companies in university
        saeed khademian seyed mojtaba mahmoudzadeh hamed dehghanan mohamad saleh torkestani
        Human resource management affects the recruitment, empowerment and retention of productivity and effectiveness of the organization. Given the nature of knowledge-based companies and human resources working in these companies, identifying strategies to retain these knowl More
        Human resource management affects the recruitment, empowerment and retention of productivity and effectiveness of the organization. Given the nature of knowledge-based companies and human resources working in these companies, identifying strategies to retain these knowledgeable people within the organization is essential so that the organization can use the capabilities and expertise of these people to achieve their goals. The research method consists of two parts: qualitative and quantitative. The qualitative part analyzes the subject literature and interviews with CEOs of knowledge-based companies, and the quantitative part analyzes the confirmatory factor of the components of the identified variables. Key variables affecting the retention of key employees in academic knowledge-based companies: salaries and benefits, company profit sharing and rewards and shareholding of key employees, work independence, work life balance, motivational job and job satisfaction, organizational commitment, vision and goals Support for management and leadership, learning opportunities and career advancement, organizational culture and communication, and participation in decision making. The results show that all components and strategies identified based on the results of data analysis have been effective on the retention of key human resources, but organizational strategies have shown the greatest impact on the retention and also the component of rights. And the advantages in service compensation strategies, the component of learning opportunity and progress in organizational strategies and job motivation and job satisfaction in job strategies have had the greatest impact on the organization. Manuscript profile
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        65 - Extracting Systems of Knowledge Management ecosystem, using data mining techniques
        Maryam Hourali amir Mohtarami
        Knowledge management is the process of creating, sharing, using and managing knowledge of an organization. A knowledge management system is known as a knowledge base and is a comprehensive system that can provide many methods for providing documentation. The knowledge m More
        Knowledge management is the process of creating, sharing, using and managing knowledge of an organization. A knowledge management system is known as a knowledge base and is a comprehensive system that can provide many methods for providing documentation. The knowledge management system is a platform that covers the organization's collective knowledge and creates a centralized repository for storing and accessing the organization's activities. organizations do this through a tool or software specifically designed for knowledge management. Knowledge management systems refer to a class of information systems applied to organizational knowledge management and have been developed to support and promote organizational processes of creating, storing, retrieving, transferring and applying knowledge, in the company's organizational workplace. Various categories of knowledge management systems have been presented in articles. In this article, the main principles of knowledge management have been extracted with a new approach. For this purpose, first the main life cycle activities have been identified. Then, by reviewing conventional knowledge management systems and brainstorming sessions, the main services have been identified. Finally by applying clustering on the extracted services based on the k-means algorithm, the services have been clustered and the main systems have been extracted. In order to evaluate the quality of extraction systems, we have benefited experts, and experts in the field of knowledge management evaluated the quality of extraction systems at an optimal level. It is expected that by implementing these systems in different industries, it will be possible to help spread knowledge management in the industry as much as possible. Manuscript profile
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        66 - Designing a dynamic model of brand equity with a focus on fake news and customer knowledge at Coca-Cola
        Davood  ariannejad Alireza  Pouya Hadi  Bastam Ali  Hosseinzadeh
        Objective: The purpose of this research is to design a dynamic model of brand equity focusing on fake news and customer knowledge. Methodology: The research approach used is mixed and the time period of simulation in this research was (from 2025-2020). Library sources More
        Objective: The purpose of this research is to design a dynamic model of brand equity focusing on fake news and customer knowledge. Methodology: The research approach used is mixed and the time period of simulation in this research was (from 2025-2020). Library sources have been used to collect information in the stages of identifying variables, expressing dynamic hypothesis, conceptualizing the system, and forming initial cause and effect diagrams; In order to clarify how the variables affect each other, formulating relationships and verifying the validity of the final model of system dynamics from interviews with experts in the food industry and Mashhad Co. ¬ Production of behavior was used. Findings: According to the results of the research, brand equity has a dynamic nature, and all the dimensions and components affecting it can be changed over time based on different policies, and also the repetition and spread of fake news about an organization and its products can reduce brand equity. and the amount of trust of customers and the credibility of the organization decreases with the repetition of fake news. Conclusion: The investment of the organization in order to increase the customer's knowledge about the products and remove the misconceptions caused by fake news can increase the trust in the brand and lead to the neutralization of the effect of fake news on the brand value. Manuscript profile