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Open Access Article

1 - Effects of knowledge management strategy on organizational performance ( case study :Bandar Abbas Industrial Towns)
Mohammad Taqi Amini Mohammad خیری عیسی جمعه زاده

Today organizations must be able to gain the necessary knowledge for modernization of their products and improvement of their processes, and also spread this idea among their stuff and apply in their all daily activities. In knowledge-based economy, organizations use kn More

Today organizations must be able to gain the necessary knowledge for modernization of their products and improvement of their processes, and also spread this idea among their stuff and apply in their all daily activities. In knowledge-based economy, organizations use knowledge management as an essential factor for better performance and to gain the advantage of competition, and in this respect knowledge management strategies play main part in improvement of organizational performance. This article has studied the effect of knowledge management strategy on organizational performance in companies located in Bandar Abbas Industrial Town. Main goal of this study has been the study of effects of knowledge management strategy on organizational performance in companies located in Bandar Abbas Industrial Town in 1393. In terms of the goal of research this study is an applying study, and in terms of method of data collecting is descriptive-surveying research, and in terms of relation between variables of the study it is of correlation type and specifically is based on structural equations. The tool for collecting data is questionnaire. Statistical population of this study was 475 people of managers, deputies, and middle-rank managers of Bandar Abbas industrial towns, that 212 people were chosen as sample using Morgan table to specify the sample size. Analyzing data was done using community average exam and structural equations model. The findings of this study showed that there was positive and meaningful relation between setting knowledge management and organizational performance in Bandar Abbas Industrial Town. Manuscript profile

Open Access Article

2 - A methodology for interpreting the role of Islamic values and tenets in the design of directive elements of strategic plan (case study: design of directive elements of national macro-economy plan)
ﻋﻠﻴﺮﺿﺎ ﻋﻠﻲ اﺣﻤﺪي

Design of an effective strategic plan in the level of national to regional, and from ministries to governmental organizations is one the most essential priorities in the realization of national policies and goals. In addition, Islam as the most complete religion, provid More

Design of an effective strategic plan in the level of national to regional, and from ministries to governmental organizations is one the most essential priorities in the realization of national policies and goals. In addition, Islam as the most complete religion, provide some values and tenets that could be used in the administration of the society and ruling based on them will lead to perfect felicity of humankind. Thus, in this research, the efforts were concentrated on the manner of influence of Islamic values and tenets and also achievements of human pure sapience on the various governmental plans. For this purpose a methodology was proposed for codification of governmental plans, so that Islamic values and tenets, and approaches based on knowledge and technology, will be used in a structured way in the design of directive elements (vision, mission, goals, qualitative and quantitative objectives) of a strategic plan. Furthermore, the proposed methodology was implemented in the design of directive elements of a strategic plan in the economic and social sector of government, and the results about the economic sector was reported in this paper. Manuscript profile

Open Access Article

3 - Assessment of Non-prosperity Reasons of Knowledge Based Approaches in Public Organizations
غلامرضا بردبار

Today, due to increasing growth of economic based knowledge, knowledge is a critical factor for the success of organizations and, its Successful management helps the organization to provide effective services. In this regard, the knowledge based approaches in the organi More

Today, due to increasing growth of economic based knowledge, knowledge is a critical factor for the success of organizations and, its Successful management helps the organization to provide effective services. In this regard, the knowledge based approaches in the organizations may be failed consistently. Therefore, this study aims to identify and ranking the reasons of knowledge-based approaches failure. This study methodology is descriptive-analytic, and also applicable, and has used a questionnaire to data gathering. Statistical society includes staffs of electrical Company in Yazd. In order to aim of study, the theoretical bases and background reviewed and reasons of failure indentified, after interview with experts. Then, these factors divided to four dimensions by Factor Analyze method. Eventually, these four dimensions ranked based on Factor Analyze outcomes that the results had show main reason of Knowledge Management failure is technology. Fuzzy Topsis Technique had support this ranking Manuscript profile

Open Access Article

4 - Consideration of Strategic Investments with Option Games under Incomplete Information
عبدالله آراسته

In focused تحقیق و توسعه markets, research projects are directed furtively, and contenders know almost no about the advancement of opponents. How a firm decides to apply its working choices passes on data to market members, among these its rivals. The real options exe More

In focused تحقیق و توسعه markets, research projects are directed furtively, and contenders know almost no about the advancement of opponents. How a firm decides to apply its working choices passes on data to market members, among these its rivals. The real options exercise technique is an essential data transmission component. Pariahs find out about the absence of activity by contenders and can fuse it into their guesses about the rivals' sort. This endeavor to gain from contenders’ activities will specifically influence the harmony exercise methodologies. In this paper we expand a model to consider finite horizon real option games under incomplete information with various parameters. In incomplete information games firms’ actions express significant information about profitability to contestants. The encapsulation of this information proposed original blocks in models with strategic interactions. This is because of circularity where best exercise decisions are based on previous decisions taken, which at a given time are quiet to be mentioned because about the dynamic programming principle. We expand an extended version of the Least Squares Monte Carlo algorithm to confront these results. The model can aid in understanding the relation between strategic optionality and information besides how this influences the best decision policy and its value results. We find the informational feature is of great significance for firms’ best decision policy and optimization of project values Manuscript profile

Open Access Article

5 - Agility conceptual model of service provider enterprises supply chain By using fuzzy conceptual modeling
Roxana Fekri مهدی احمدی Marzieh Babaeianpoor

Many enterprises Nowadays, face with big competing and risk in the market which is the result of innovation in technology and continuous changes of customer needs. In such circumstances, getting direction to agile structure is the fastest way to adapt.Absolutely service More

Many enterprises Nowadays, face with big competing and risk in the market which is the result of innovation in technology and continuous changes of customer needs. In such circumstances, getting direction to agile structure is the fastest way to adapt.Absolutely service provider enterprises are not exception.To identify the model of agility in service provider enterprises, a literature review is done and the result is verified by the experts. Critical success factors of agility in service provider enterprises are identified using exploratory factor analysis in 11 main groups: integrating supply chain components, upgrading quality and flexible services, responsig and sensitiveness to market, customer based design and development of servives, human skills and customer satisfaction development, innovative strategy and solving strategic problems, developing services, dynamic and flexible planning, concerning market and organization financial situation, using IT infrastructure, updating competitors and suppliers data. Using thses factors, managers of these enterprises are able to increase responsibility and market share. Finally critical success factors of agility in service provider enterprises and the relation between them is derived by using fuzzy conceptual mapping. Manuscript profile

Open Access Article

6 - Design and explain Model of Public Governance, Case study is Public Organizations of Fars province of I.R.Iran
طاهره فیضی علیرضا موغلی مسعود گرامی پور رضا زارع

The sense of separation and alienation from government agencies and citizens believe that the authorities and government agencies in their self-interest and the distance people are looking. A government agency can not be judged solely on the basis of good service, but t More

The sense of separation and alienation from government agencies and citizens believe that the authorities and government agencies in their self-interest and the distance people are looking. A government agency can not be judged solely on the basis of good service, but the organization must take responsibility-political, environmental and social good. Government agencies have recently started a new generation of reforms that the general rule is named. This article, based on a qualitative study using data from the Foundation's strategy to study the factors influencing the formation of public governance in the province's public agencies. The results showed that the administrative decentralization as causal conditions and interact with the public accountability and public trust as a central phenomenon as a general rule strategy leads to the formation and the consequences are. Manuscript profile

Open Access Article

7 - Assessment Model for Implementing a Lean Transformation in Enterprise Based on the Fuzzy Anp, Fuzzy Dematel and Fuzzy Vikor
Kazem Nasiri Kashani محمود مدیری gholamreza hashemzade khorasegani

A lot of methodologies for evaluation of the lean transformation have been proposed in the literature, but just a few of them explicit relations among the components of the lean enterprise transformation, with focusing on the priority and identification of the relative More

A lot of methodologies for evaluation of the lean transformation have been proposed in the literature, but just a few of them explicit relations among the components of the lean enterprise transformation, with focusing on the priority and identification of the relative weight of each element on the lean transformation have been considered. Therefore, we try to quantify those relations in this study. So, to structural investigate the relationships among the elements, a model is proposed that presents a novel comprehensive insight to the lean transformation process. This study proposed an analytic modeling approach in the lean enterprise transformation to identify the weights of the elements. The goal is to operationalize the highly qualitative relationships among the lean transformation components. In this paper 32 effective factors in lean enterprise transformation, identified as "sub sub criterion" were grouped into eight categories classified as "sub criterion". These eight sub criteria classified through 3 criteria in the higher level which are “organizational asset development”, “quick adaptation to markets and competitive superiority acquisition” and “supply and distribution network optimization These three criteria were proposed as the major criteria involved in "delivery value maximizing", and ultimately, the value maximizing recognized as the main target of the lean transformation in companies. Fuzzy DEMATEL technique and fuzzy analytic network process modeling are used to determine the relationships and the relative weights of each component and then with fuzzy VIKOR method, 25 identified solutions related to conceptual model were ranked for implementing the lean transformation which regard the organizational purposes and the weights of the end level parameters of the conceptual model in a proposal framework. The present evaluating lean enterprise transformation is a comprehensive model that can be applied to different production industries. This model also was investigated in automative parts industry. Manuscript profile

Open Access Article

8 - Assessment Model for Implementing a Lean Transformation in Enterprise Based on the Fuzzy Anp, Fuzzy Dematel and Fuzzy Vikor
Kazem Nasiri Kashani محمود مدیری gholamreza hashemzade khorasegani

A lot of methodologies for evaluation of the lean transformation have been proposed in the literature, but just a few of them explicit relations among the components of the lean enterprise transformation, with focusing on the priority and identification of the relative More

A lot of methodologies for evaluation of the lean transformation have been proposed in the literature, but just a few of them explicit relations among the components of the lean enterprise transformation, with focusing on the priority and identification of the relative weight of each element on the lean transformation have been considered. Therefore, we try to quantify those relations in this study. So, to structural investigate the relationships among the elements, a model is proposed that presents a novel comprehensive insight to the lean transformation process. This study proposed an analytic modeling approach in the lean enterprise transformation to identify the weights of the elements. The goal is to operationalize the highly qualitative relationships among the lean transformation components. In this paper 32 effective factors in lean enterprise transformation, identified as "sub sub criterion" were grouped into eight categories classified as "sub criterion". These eight sub criteria classified through 3 criteria in the higher level which are “organizational asset development”, “quick adaptation to markets and competitive superiority acquisition” and “supply and distribution network optimization These three criteria were proposed as the major criteria involved in "delivery value maximizing", and ultimately, the value maximizing recognized as the main target of the lean transformation in companies. Fuzzy DEMATEL technique and fuzzy analytic network process modeling are used to determine the relationships and the relative weights of each component and then with fuzzy VIKOR method, 25 identified solutions related to conceptual model were ranked for implementing the lean transformation which regard the organizational purposes and the weights of the end level parameters of the conceptual model in a proposal framework. The present evaluating lean enterprise transformation is a comprehensive model that can be applied to different production industries. This model also was investigated in automative parts industry. Manuscript profile

Open Access Article

9 - Assessing the Remedy Policies of “Urmia Lake” Basin Crises By A System Dynamics Approach
علیرضا لاری جابر مهرکار mir saman pishvaee

The Urmia Lake is the greatest lake in Iran and the second saline lake in the world. This ecosystem contains a wide numbers of animals and plants. Urmia Lake has placed in the northwest of Iran and has economical, social and environmental importance for local people. Un More

The Urmia Lake is the greatest lake in Iran and the second saline lake in the world. This ecosystem contains a wide numbers of animals and plants. Urmia Lake has placed in the northwest of Iran and has economical, social and environmental importance for local people. Unfortunately, in recent years, various and complex problems have decreased the level of water in Urmia Lake strongly and deteriorate the future life of this lake significantly. However, in the last decade, more than half of the lake area has changed to the salt plains. Many researches address the Urmia Lake crises in recent years; however, most of them are unable to model the dynamism of Urmia basin as a whole system in long-term period. In this paper, the critical factors affecting the reduction of Urmia Lake water level are defined. In addition, a system dynamics model, which is able to illustrate the behavior of the whole system of Urmia Lake, is proposed. The developed model is validated through comparison analysis and the derived results show the high accuracy (around 97%) of the proposed model. Three policies are proposed and evaluated to increase the water inflow and Lake level. The simulation results show that the hybrid policy has more efficiency than the other ones. Also, a prediction of Urmia Lake volume is proposed based on model till 1405. Manuscript profile

Open Access Article

10 - Satisfaction survey and Solutions to make customer satisfaction of Regional Water Company Approach to water conservation (Area of study: Khorasan Razavi)
مریم حسن نژاد ناصر شاهنوشی حجت هریوندی

Today, in manufacturing or service organizations, customer satisfaction is considered as an important criterion for measuring the quality of their work, and this trend is rising, so that customer satisfaction is one of the main dimensions of quality management systems a More

Today, in manufacturing or service organizations, customer satisfaction is considered as an important criterion for measuring the quality of their work, and this trend is rising, so that customer satisfaction is one of the main dimensions of quality management systems and models of excellence. The state-owned companies such as regional water companies are no exception. the present study, in addition to measuring customer satisfaction in regional water company of Razavi Khorasan, Approach to water conservation and the use of the customer satisfaction index, Strategies to create and increase customer satisfaction provided. The results show that overall customer satisfaction rate from company is about 60 percent, that In the meantime highest levels of satisfaction is for component of responding to complaints and problems. In addition, using a matrix of performance analysis, company's strengths and weaknesses were identified. The results show that company in most components of satisfaction has the relative weakness. Then, based on weaknesses identified in the company were presented management strategies to create and increase customer satisfaction. Manuscript profile

Open Access Article

11 - Identifying Factors that Influence the Process of Knowledge Transfer in Offshore Organizations
وجیهه هوشیار Mohammad لگزیان مهسا بذرگری

Offshoring is a trend during which organizatios directly replaced Internal labor with foreign labor and the activities are transferred from the source. At this time organization’s need to transfer knowledge of the local unit of offshoring jobs has become evident. In th More

Offshoring is a trend during which organizatios directly replaced Internal labor with foreign labor and the activities are transferred from the source. At this time organization’s need to transfer knowledge of the local unit of offshoring jobs has become evident. In the process of transferring, knowledge from the source to the recipient or user, is transmitted via factors that affect the process.The aim of the present study was to identify factors influencing knowledge transfer in offshoring organizations. Content analysis is a research method used in this study. After the content analysis of more than 60 studies, a model in four levels of factors impacting knowledge transfer were identified. At the first level, three dimensions of content, the individual and the context were identifid as the effective factors in knowledge transfer process. At the second level, the following components were extracted from each dimension which affected knowledge transfer, especially in offshoring firms. Knowledge is a vital component in the content level. Confidence,‌ motivation and capacity are effective in individual level and culture was identified to influence the context level. At the third and fourth level of the model, elements of these components as well as methods of knowledge transfer were presented. To assess the validity of this model, all aspects, components, parts and materials were confirmed by a number of experts who were aware of the model Manuscript profile

Open Access Article

12 - Investigation and Ranking of Proper Inter-Organizational Theories in Supply Chain Management (SCM) with Fuzzy Analytical Hierarchy Process (FAHP)
فاطمه شخصیان سید محمد صادق خاکسار

One of the key success factors of supply chain management (SCM) is inter-organizational relations controlling and coordination. Investigation on the literature shows that there is a gap in theoretical foundation for illustrating this kind of interactions. One of its sol More

One of the key success factors of supply chain management (SCM) is inter-organizational relations controlling and coordination. Investigation on the literature shows that there is a gap in theoretical foundation for illustrating this kind of interactions. One of its solution is using of theories in other fields which are conformable in SCM. In this research four inter-organizational theories (Principal- Agent Theories, transaction cost analysis; the network theory; and the resource-based view) based on the literature are considered. The aim is determine their importance and preference upon proper theory evaluation criteria for development theoretical foundation of SCM according to this research. The research was descriptive-survey based on the experts’ viewpoint with the use of Fuzzy Analytical Hierarchy Process (FAHP). As a result, “reality” and “logical consistency” have the upset weight for the theories’ evaluation. In theories evaluation, “transaction cost analysis” and “the resource-based view “were more appropriate than two others. Manuscript profile

Open Access Article

13 - Explaining Positioning Strategies for Firms
فرید ترهنده

The aim's paper is to recognition and explanation of firms' position. Thus, this study presents a evaluating model based on two cores for the strategic positioning of firms. The research method is based on descriptive with especial focused on survey and case study one; More

The aim's paper is to recognition and explanation of firms' position. Thus, this study presents a evaluating model based on two cores for the strategic positioning of firms. The research method is based on descriptive with especial focused on survey and case study one; therefore, its model has two dimensions as: Porter's generic strategies and positioning. This model directs seven research hypotheses. Thus, the population for study is electrical equipments industry; therefore, the sample size is 67 staffs. Questionnaires were distributed among 130 employees and vendors of “Part Bargh Iranian” company and at last 56 questionnaires were collected. Questionnaires were distributed among people with internal and external recognition about company. Finally research hypotheses: significant relationship between the Porter's generic strategy model and strategic positioning model, and secondary hypotheses: relationship between the cost leadership and strategic positioning model (Product and firm) , relationship between the differentiation strategy and strategic positioning model (Product and firm), relationship between the focus strategy and strategic positioning model (Product and firm) , all confirmed. Manuscript profile

Open Access Article

14 - Evaluation of World Class Manufacturing in Iran meet products industry (An empirical evidence: Kale Meet products company)
Ramadan Gholami Awati علی میرزایی زینب الیاسی

Undoubtedly, WCM offers increased opportunities for economic development and plays a crucial role in rapid economic change, productive capacity improvements and international competitiveness enhancement for developing of countries. WCM is an important tool to address so More

Undoubtedly, WCM offers increased opportunities for economic development and plays a crucial role in rapid economic change, productive capacity improvements and international competitiveness enhancement for developing of countries. WCM is an important tool to address some of the key barriers and challenges for entering the global economy and for future growth potential. It can transform old challenges and create unprecedented possibilities for sustainable economic development. This paper reviews the concepts of world class manufacturing, using Shingo model to have assessment of WCM situation in a Kale meet products company, and the results were analyzed. The assessment through the Shingo model standard questionnaire has been done. The study results, indicates that the company in quality, cost and delivery and the profitability and customer satisfaction at the level of world class but in other aspects and Overall is not in world class level. Manuscript profile

Open Access Article

15 - Evaluation and selection of development projects of steel using grey systems theory, vague sets theory, and zero one goal programming: A hybrid approach
حسین صفری محمد هادی خلوصی سمیه خلوصی

One of issues that managers face is decision about selecting a set of most appropriate projects. Choosing more effective projects and allocating resource optimally is part of strategic decisions in an organization which requires the judgment of specialists in evaluation More

One of issues that managers face is decision about selecting a set of most appropriate projects. Choosing more effective projects and allocating resource optimally is part of strategic decisions in an organization which requires the judgment of specialists in evaluation process. In many cases, judgments of decision makers in evaluation have some uncertainty. Methods which take into account the ambiguity in human judgments accurately would be very desirable. The aim of this research is to propose a suitable approach for evaluation development projects and finally select the most suitable ones, based on qualitative and quantitative indices. Proposed approach takes into account the ambiguity in human judgments by using grey systems theory and vague sets theory which both are the fuzzy sets theory expanded. This hybrid approach would make it possible to select the most appropriate projects based on both qualitative and quantitative indices Manuscript profile

Open Access Article

16 - The combination of knowledge-based systems and analysis network process to strategic planning using Balanced Scorecard (case study: Tehran Municipality)
میثم جعفری سید حسین سیدی حامد نوذری

Balanced scorecard and performance measures were first developed by Kaplan and Norton (1992). Balanced Scorecard provides comprehensive view of the overall performance from strategic objectives. Balanced Scorecard integrates financial measures with key performance indic More

Balanced scorecard and performance measures were first developed by Kaplan and Norton (1992). Balanced Scorecard provides comprehensive view of the overall performance from strategic objectives. Balanced Scorecard integrates financial measures with key performance indicators to creating view of the financial and non-financial aspects. This article uses balanced scorecard approach combines, basic knowledge and analysis network process (ANP). This system combines operational and corporate strategy with different perspectives of aspects. It also helps the decision-maker to determine weight. Balanced scorecard system based on knowledge base will facilitate effective strategic planning. The model developed in four regional municipalities and the results are expressed. Manuscript profile

Open Access Article

17 - An Investigation of Knowledge Management capability success factors in small Technology based enterprises in Technology Incubators
مصطفی کاظمی Gholamreza Malekzadeh

Success Factors in Knowledge Management (KM) capability in small and medium enterprises (SMEs) have less been systematically investigated. Existing studies have derived their CSFs from large companies' perspectives and have not considered the needs of small businesses. More

Success Factors in Knowledge Management (KM) capability in small and medium enterprises (SMEs) have less been systematically investigated. Existing studies have derived their CSFs from large companies' perspectives and have not considered the needs of small businesses. In this article, existing studies on Knowledge Management capability success factors were reviewed and their limitations were identified. By integrating insights drawn from these studies, the authors proposed a set of 11 CSFs which is believed to be more suitable for SMEs. An empirical assessment was conducted to evaluate the extent of success of proposed propositions using experts’ opinions. The overall results from the empirical assessment were positive, thus reflecting the appropriateness of the proposed success factors. The set of success factors can act as a list of items for SMEs to address when adopting KM. However it can provide a common language for managers to discuss and study the factors crucial for the success of KM in SMEs. The results show that adequate and suitable leadership and management supports, use of Information Technology, bussiness strategies, motivation, resource availability, personnel education, human resource management, performance assessment measures, infrastructures and Knowledge Management processes can increase Knowledge Management capability in small firms. Organization culture, Leadership and management and leader supports and Information Technology were the most important factors Manuscript profile

Open Access Article

18 - PERFORMANCE ASSESSMENT OF IRANIAN INDUSTRIAL SECTORS BASED ON PRINCIPAL COMPONENT ANALYSIS
علی محمدی مهسا هوشنگی

The purpose of this study is to present an integrated framework for assessment and ranking of 23 Iranian industrial sectors, based on several productivity indicators during the years 80 to 85. The integrated approach of this study is based on "principal component analys More

The purpose of this study is to present an integrated framework for assessment and ranking of 23 Iranian industrial sectors, based on several productivity indicators during the years 80 to 85. The integrated approach of this study is based on "principal component analysis" (PCA).The validity of the model is verified and validated by numerical "taxonomy". Furthermore, the non- parametric correlation methods, namely, Kendall-Tau correlation experiments shows high level of correlation between the findings of PCA and “taxonomy” and the approach of this study may be used to assess the importance of each of the selected indicators for industrial units of interest. It is observed that the sectors: "Coke, refined petroleum products" (code 23), " Chemicals and chemical products"(code 24), and " Basic metals" (code 27), have the three top grades in the ranking while the sectors:" Wearing apparel, fur" (code 18), "Textiles" (code 17) and "Furniture, manufacturing" (code 36) have the weakest grades in the ranking. Furthermore, the most important productivity indicators are: Value added to salaries and wages- value added per employee-value added to energy cost- production value per employee-production value to salaries and wages and value added to total input. Manuscript profile

Open Access Article

19 - Designing of a fuzzy expert of system in order of measuring of job satisfaction (By emphasising of Robbins four factors)
نیما قاسم‌نژاد مقدم Mohammad نریمانی راد

Due to the importance of job satisfaction and its role in the success of the organization, this issue has long been of interest to scholars of management. However, this study tried to measure job satisfaction reports like this one model with fuzzy mathematics and the de More

Due to the importance of job satisfaction and its role in the success of the organization, this issue has long been of interest to scholars of management. However, this study tried to measure job satisfaction reports like this one model with fuzzy mathematics and the determinants of job satisfaction Robbins offer. The fuzzy expert system designed in this study, four factors Robbins inputs are as follows: 1- Demanding and challenging work that will rival, 2- the same rights and benefits, 3- good working conditions, 4- good friends and colleagues. The purpose of this research is applied, but the present study is based on work done. Development experts and rules used to form the base of our knowledge, and in the end the system output and the model that job satisfaction is achieved This is done whit using MATLAB software. Finally, the model presented in the state-owned companies with a population of 198 persons and 50 persons out of which the results are as follows. Job satisfaction of the employees with 0/42 medium and 0/58 high (in the range [1 0]) and the phase can be expressed somewhat higher levels of satisfaction Manuscript profile

Open Access Article

20 - Reviewing the role of knowledge management tools in employee empowerment using Fuzzy AHP (Case study in knowledge-based companies located on science and technology parks)
میثم جعفری حامد نوذری محمد ابراهیم صادقی سید سعید منجم زاده

Employees are critical factors for organization survival Therefore, empowering of them can play an important role in increasing the competitiveness of organizations. Studies show that five dimensions are effective in empowering which includes: "work meaning", "competenc More

Employees are critical factors for organization survival Therefore, empowering of them can play an important role in increasing the competitiveness of organizations. Studies show that five dimensions are effective in empowering which includes: "work meaning", "competence", "self-determination", "impact" and "trust". Knowledge management is one of the issues connected to human resource management and employee empowerment and various tools are used in processes related to knowledge management in organizations. The aim of this study is evaluation of knowledge management tools in employee empowerment. Therefore, seven knowledge management tools were selected by asking experts’ point of views. The statistical population of this study was considered the Knowledge-based companies located in science and technology parks and ultimately 43 questionnaires were studied. In this study Fuzzy AHP were used in order to ranking of seven tools of knowledge management. Results shows that among of seven tools “by asking experts’ point of view” and “In-service training” have greatest effect on employee empowerment and “Job Rotation” and “impact” have minimal effect on employee empowerment Manuscript profile

Open Access Article

21 - بررسی وضعیت و پیش بینی منظرهای عملکرد سازمانی بر اساس مدل کارت امتیازی متوازن (BSC) از طریق مؤلفه‌های سرمایه فکری (مطالعه موردی دانشگاه ارومیه)
غلامرضا طالقاني نوروز محمد قنبرزاده صابر علی زاده

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Open Access Article

22 - Developing an algorithm for defining key players in social networks by considering both individual characteristics and structure of relations between network’s members
فرناز برزین پور سمیه علیزاده بنت الهدی علی احمدی

Social Network Analysis (SNA) is associated with the mapping and measuring of relationships and flows between people, groups, organizations, etc. Centrality measures in this context are defined to identify the most important actors in social network. One of the main cen More

Social Network Analysis (SNA) is associated with the mapping and measuring of relationships and flows between people, groups, organizations, etc. Centrality measures in this context are defined to identify the most important actors in social network. One of the main centrality measures is closeness centrality; in this measure a node is more "central" if it is closer to many more nodes than any other node. In this paper, we develop a conceptual framework for defining centrality measures in complex networks. It is to be noted that one of the major limitations of determining centrality measures is concerning with the structure and effects of relations among people, groups or organizations in principle, and largely ignoring psychological attributes of the individuals. Therefore the proposed framework is based on the combination of two approaches: social network analysis and traditional social science approach by considering both structure of relations and individual characteristics. Detecting communities in complex networks is of considerable importance for understanding both the structure and function of the networks and it is necessary to interpret radial centrality measures. Therefore, we propose spectral clustering by determining the best number of communities as a prerequisite stage before finding closeness measures of centrality. Based on the proposed framework, an algorithm to compute the closeness centrality in complex networks is developed. We test the proposed algorithm on Zachary’s karate club network which is considerably used as a benchmark for community detection in a network. Experimental results indicate that the new algorithm is efficient at detecting both good inter-cluster closeness centrality and the appropriate number of clusters. Manuscript profile

Open Access Article

23 - مدلهای تعیین و مدیریت دستمزد نیروی کار در اقتصاد اسلامی و مقایسه آن با مدل نئوکلاسیک
مهرداد آقا محمد علی کرمانی ایرج توتونچیان حمیدرضا نویدی رمضانعلی مروی

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Open Access Article

24 - Decreasing of gap between service quality in direction of increasing of customers, stabilized value with assistance of SERVQUAL model
مصطفی کاظمی سعیده فنودی

Competitive benefit for every service organization in current economic world is cognition of customers, needs and demands and their changes. With good recognition and knowledge of what customers want , organization can meet their expectations and demands and create gre More

Competitive benefit for every service organization in current economic world is cognition of customers, needs and demands and their changes. With good recognition and knowledge of what customers want , organization can meet their expectations and demands and create greater value . this effort increases perceived value behalf of customers and will has positive effect on success organization. Manuscript profile

Open Access Article

25 - Developing an Ethics-oriented Management Model through the Use of Joshan-al-Kabir Prayer Concepts
مجتبی رفیعی Mohammad موسوی Mohammad کرمانی

In order to obtain a novel management model based on the teachings of the “Joshan-al-Kabir prayer”, a qualitative analysis of the concepts of this well-known prayer is performed. Commercial software, MaxqdA2, is utilized to analyze and categorize the various qualities d More

In order to obtain a novel management model based on the teachings of the “Joshan-al-Kabir prayer”, a qualitative analysis of the concepts of this well-known prayer is performed. Commercial software, MaxqdA2, is utilized to analyze and categorize the various qualities described in this prayer. The three main characteristics of effectiveness, meekness and pragmatism are also incorporated to develop an ethics-oriented management model. This model is intended to define the human-God as well as human-human interactive relationships. This study characterizes the resulting management model with seven items: knowledge, capability, Diligence, Integrity, excellence, balance & stability, and intangible management. Manuscript profile

Open Access Article

26 - Designing model for promotion halal brand position in the global markets
علی شاه نظری Ali Nejatbakhsh Isfahani Ali Asghar Pourezzat Maryam Soleimani

The need to become familiar with the Islamic viewpoint regarding business to perceive factors which shape Moslem customers' behaviors for global trade is an inevitable reality due to globalization of economy. The purpose of the present survey was to propose a model to e More

The need to become familiar with the Islamic viewpoint regarding business to perceive factors which shape Moslem customers' behaviors for global trade is an inevitable reality due to globalization of economy. The purpose of the present survey was to propose a model to enhance Halal brand status in the global markets.Important effective variables on Halal brand were exploited from literature using field study which was the basis of Delphi method. Then Delphi questionnaire was given to thirty experts in the field of Halal brand in Iran.Having studied experts' views through collecting Delphi questionnaires four times, twenty eight variables were identified in the form of four major classes and the model for enhancement of Halal brand status was proposed. This model was confirmed using the structural equations model. Moreover, priority of the identified variables was explained.Effective factors on Halal brand were identified in this survey from a multi-lateral viewpoint. Thus, a comprehensive model was recognized to enhance Halal brand status in the global markets Manuscript profile

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27 - Introduction of a Robust Model in Order to Select Suppliers in Supply Chain: An Integration of AHP-Bull’s Eye-PAF Approach
علی بنیادی نایینی mohammad hasan kamfiroozi

Nowadays in the markets competitive atmosphere, the companies aren’t able to provide their needs. So they prefer to use supply chain. Selecting the suppliers is introduced as a multi attribute decision making (MADM) problem. The current paper tries to solve this problem More

Nowadays in the markets competitive atmosphere, the companies aren’t able to provide their needs. So they prefer to use supply chain. Selecting the suppliers is introduced as a multi attribute decision making (MADM) problem. The current paper tries to solve this problem based on three parameter interval grey numbers. So, within use of AHP-Bull’s eye integration weighting method, this paper wants to weigh attributes and ranks alternatives by PAF (Projection Attribute Function) method. at the end, in order to show the ability of this method, the robustness of this method is tested in front of SAW method (that is one of the celebrated method). Manuscript profile

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28 - The relationship between the components of organizational justice and organizational commitment (Case study of Tehran Telecommunications Company)
غلامرضا طالقانی نرگس باطبی علی غفاری

organizational justice is the tendency of individuals to survive and to avoid wasting funds . The study of the relationship between the components of organizational justice and organizational commitment reviewed. Community aimed Telecom Tehran Province and the 650 emplo More

organizational justice is the tendency of individuals to survive and to avoid wasting funds . The study of the relationship between the components of organizational justice and organizational commitment reviewed. Community aimed Telecom Tehran Province and the 650 employees of the company. 245 as a sample randomly selected. Organizational justice independent variables and organizational commitment counted as dependent variable.. Both a sense of justice and organizational commitment has three requirements. This research consisted of 1 main hypothesis- and 12 other hypotheses in particular have been formed. Findings indicate that the hypothesized importance of confirming the assumptions specifically eight hypotheses were confirmed. The results show that there is a positive and significant relationship between organizational justice and organizational commitment to fairness and organizational commitment among managers consequently will increase employees' organizational commitment. Manuscript profile

Open Access Article

29 - Designing conceptual model of alignment between individual and organizational goals with emphasis on value approach
Lotfolah Forozandeh Dehkordi محمد علی سرلک

The purpose of this research is to exploration individual and organizational goals alignment model with emphasis on dominant values in Islamic management. This research is fundamental whit respect of its purpose and descriptive whit respect of data analyzing. Variables More

The purpose of this research is to exploration individual and organizational goals alignment model with emphasis on dominant values in Islamic management. This research is fundamental whit respect of its purpose and descriptive whit respect of data analyzing. Variables and factors affecting on goals alignment have been elicited by library studies and exploratory interviews as basis of Delphi method. In this study Delphi questionnaire constituted with 59 indexes and filled by 25 experts of Hawzah and university. After four times repetition, the conceptual model included 32 specified indexes that have more impact on individual and organizational goals alignment which formatted 3 categories named structural, behavioral and contextual as independent variables and value as moderator variable Manuscript profile

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30 - The Analysis of Implementing the Objectification of Subsidy Plan on Drug Supply Chain: A System Dynamics Approach
محدثه کلانتری زهرا حیاتی هانی شاهمرادی مقدم mir saman pishvaee

Objectification of subsidy plan could be described as one of the best government plans and policies. According to perspective document 2025 that consider the first place in economy for Iran and regarding to government financial limitation on national economy, the reform More

Objectification of subsidy plan could be described as one of the best government plans and policies. According to perspective document 2025 that consider the first place in economy for Iran and regarding to government financial limitation on national economy, the reform of economic policies is a part of economic necessity for Iran. In this paper, by establishing a suitable system dynamics model, we plan to represent the efficacy of the direct subsidy distribution on level satisfaction of people from drug price changes and also consider the efficacy of this subsidy distribution on total profit of drug supply chain. First, a system dynamics of drug supply chain by considering the direct subsidy distribution have modeled. Then, the model is simulated. To do this, the casual loop diagram is depicted and then with its help, the stock and flow diagram constructed. The simulation results show the unsuitable performance for implementing the subsidy objectification. As a result, two strategies have been suggested to improve the situation. Manuscript profile

Open Access Article

31 - A framework for the coordination between innovation modes and human resource architecture in innovative SMEs
وجه الله قربانی زاده Rahele montazer میرعلی سید نقوی داوود حسین پور

In today's competitive world One of the essential requirements to enhance the efficiency and performance of small and medium enterprises,is creating new ideas, the mood and motivation for innovation , learning and knowledge based communications. This paper reviews the t More

In today's competitive world One of the essential requirements to enhance the efficiency and performance of small and medium enterprises,is creating new ideas, the mood and motivation for innovation , learning and knowledge based communications. This paper reviews the theoretical studies about four modes of innovation in innovative firms.These modes have been introduced based on two characteristics of human capital which are uniqueness and strategic value. According to the these characteristics of human capital four styles for human resource architecture have been introduced that in every style human resource management practices were defined according to the type of manpower and key jobs . Based on the theoretical literature and researches which have done in the past we've established coordination between the firm innovation mode and human resource architecture commensurate with it . Our goal in this research is that companies move their workers in the way of closing to the firm innovation mode by implementing human resource practices in concert with their innovative mode .so IT- driven innovation mode and collaborative-based HR ,market–based innovation and productivity-based HR ,cost-driven innovation and compliance-based HR and science based innovation with collaborative-based HR have been co-ordinated and have shown in a complete model Manuscript profile

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32 - طراحی و ترسیم نقشه استراتژی بیمارستان خاتم الانبیاء از منظر مدیران و سرپرستان بخش های این بیمارستان
حسن درویش رضا رسولی حسن مبارکی پیر حسین کولیوند

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33 - ارزیابی کارایی و بهره وری شعب شرکت سهامی بیمه ایران براساس تکنیک تحلیل پوششی داده ها و شاخص مالم کوئیست با در نظرگرفتن محدودیت های وزنی
عبدالحسین جعفرزاده حسین صفری محمد رضا مهرگان

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34 - Knowledge Acquisition Model of Faculty Members' Experiences Case Study: Imam Hussein Comprehensive University
سیدشکور عطائی Saied Ziaadin Ghazizadeh Fard

Universities are major centers of production and distribution of knowledge, in the current era, knowledge is a key source and is an important asset in organizations. With respect to rapid knowledge production and environmental changes, knowledge acquisition is one of th More

Universities are major centers of production and distribution of knowledge, in the current era, knowledge is a key source and is an important asset in organizations. With respect to rapid knowledge production and environmental changes, knowledge acquisition is one of the best ways of matching with these changes for universities. On the other hand, the faculties with more experiences are almost retired; of course, these members have a lot of knowledge along with experiences in various fields of education, research, scientific management and administration management. Acquisition, storing, and distribution of this valuable information are worthy and helpful. This article is a result of a research work to provide a suitable model for the acquisition of knowledge from experiences of faculty members. To accomplish this, in addition to the library research method, field research method is also used in Imam Hussein Comprehensive University. In this paper, knowledge acquisition model of faculties’ experiences is presented with descriptive - survey method and with practical approach. To validate the proposed model, a questionnaire that researcher had designed, distributed between 35 experts of Imam Hussein Comprehensive University. After collecting questionnaires, the software spss calculated Cronbach's alpha equal to 85.1. Then statistical methods used to analyze the data, it has been inferred that the final results indicated that the steps of model are approved Manuscript profile

Open Access Article

35 - Designing a Fuzzy Expert System For Measuring E-Banking Service Quality
shohreh nasri علیرضا حسن زاده علی رجب زاده

With dramatic development of information technology and its widespread applications, increasing dependence on information technology and the increasing complexity of technologies and services which used in organizations, the management of these technologies and services More

With dramatic development of information technology and its widespread applications, increasing dependence on information technology and the increasing complexity of technologies and services which used in organizations, the management of these technologies and services is more difficult. Hence,wiith the development of IT-based banking services,including electronic banking services,the requirement methods which evaluate the quality of these services in the organization has been increased. Therefore, in this study, a comprehensive model for more accurate measurement of e-banking service quality through an extensive literature review and questions from experts in this field is presented using Fuzzy Delphi Technique. In this regard,after the identification of relevant dimensions and criteria, since the traditional scale can not accurately evaluate the e-banking service quality in the terms of the uncertainty , these dimensions and criteria are to be fuzzified,then the fuzzy expert system conceptual model is presented.Finally, a fuzzy expert system with 5 fuzzy module and a graphical user interface is provided in MATLAB.The fuzzy expert system indicate the final status of e-banking service quality and the main dimension.In this paper, the application of this system has been has been examined in the Sina bank. Finally by calculating expert system errors, optimum performance of designed fuzzy system has been approved which is evaluated by sina bank information . Manuscript profile

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36 - Performance assessment of technical and vocational training centers in Gilan with BSC approach and AHP method.
علیرضا المئی

Organizations in order to have successfully implementation and fully establishing their strategy or management operations need targeted assessment. In this paper, using the combination of BSC (a framework for performance evaluation of multiple perspectives) and AHP ( a More

Organizations in order to have successfully implementation and fully establishing their strategy or management operations need targeted assessment. In this paper, using the combination of BSC (a framework for performance evaluation of multiple perspectives) and AHP ( a Multi-criteria decision model which Deciding tools to prioritize multiple views of performance indicators and to establish a single standard for ranking of alternatives), technical and vocational organization centers in Guilan are considered for investigating their performance. The best important of advantage this approach, based on several indicators which consider the whole aspects of evaluation not only rely on financial evaluation For this research, the descriptive and inferential type is defined which uses questionnaires and interview from the experts in technical and vocational organization centers in Guilan. The results of this paper from the multi-dimensional assessment assist the managers of technical and vocational organization centers, ranking the indicators, and major centralize and reinforcement on indicators with low priority, and further emphasize and for indicators with high priority in investing and targeted schematization. Manuscript profile

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37 - The relation between organizational learning culture and customer satisfaction: The mediating role of job satisfaction
مهدی حقیقی کفاش زهره دهدشتی شاهرخ حسن غریبی

The purpose of this research is an experimental study in servicing sector (Parsian bank) for investigating the relation between organizational learning culture and job satisfaction and their relation with customer satisfaction which is used from Pantuakiz and Borenta (2 More

The purpose of this research is an experimental study in servicing sector (Parsian bank) for investigating the relation between organizational learning culture and job satisfaction and their relation with customer satisfaction which is used from Pantuakiz and Borenta (2013) model. In this model the relation between organizational learning culture and customer satisfaction with considering job satisfaction mediating role is investigated. For research investigation a sample size containing 234 people, working in Parsian bank branches in Tehran is taken in cluster random of sampling type. Collecting data of standard questionnaire with 21 questions which its validity and reliability is confirmed is done by distributing it among statistical population. Analyzing of data is done by descriptive statistics and statistical inference. In descriptive statistics section indexes including frequency index and percentage of frequency index and in statistical inference section, indexes including correlation methods and structural equation model are used respectively for path analysis. In this regard SPSS and LISREL software are used. The results of analysis shows the relation among organizational learning culture and customer satisfaction and job satisfaction. Generally, Parsian bank ability directly or indirectly to satisfy its customers is linked through its employees' effective and continuous effort and their job satisfaction. (p<0.05) Manuscript profile

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38 - Fitness desk operators and anthropometric factors the implementation of a quality management system approach to structural modeling
Marzieh Babaeianpoor محمد مهدی مصطفوی دهزویی حسين بحريني

Using the principles of anthropometry in design helps different people with different physical dimensions comforting while working in workstation. Regardless of these principles in the design of workstation, a worker may be in poor posture, which can lead to tiredness, More

Using the principles of anthropometry in design helps different people with different physical dimensions comforting while working in workstation. Regardless of these principles in the design of workstation, a worker may be in poor posture, which can lead to tiredness, low productivity and sometimes physical injury. The results of this study show that anthropometry effects on quality management system with coefficient of 0.662 Moreover, the appropriate table has the greatest impact on the implementation of a comprehensive quality management system. Manuscript profile

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39 - How to deal with “ Management of Mind Change” under the Modernisationsparadigm in the Globalizationsspace
محمد رضا مشایخ

Background and objective: The result of “global paradigm shift” is birth of new minds and naturally the emersion of a newly global human world – Class society. Paradigm shifts originate from the change of 9 fold paradigm components (Theology, ontology, anthropology, ep More

Background and objective: The result of “global paradigm shift” is birth of new minds and naturally the emersion of a newly global human world – Class society. Paradigm shifts originate from the change of 9 fold paradigm components (Theology, ontology, anthropology, epistemology, axiology, methodology, deontology, practicism, eventualism). Paradigm shifts are among the most important methods of making fundamental changes in the society. These changes take place in “Background”, “Contents”, and “structure” of the mind. Thus by subtilization and manipulation of " Management of Mind Change “ and using soft tools and soft technology, it is possible to humanize, socialize, civilize, systemize, globalize and lead mankind and societies to desired objectives. In other words, the world is constantly giving birth to new mentalities and interactions; confrontations and dispute of conceptual models in the concrete world. Research methodology and Findings: In this study with the presentation of globalization in modernism and a comparative study of postmodern and divine globalization, the portrait of a postmodern and divine man is extracted in humanist and divine paradigms and it is contemplated and judged by scholars. The type of qualitative research is based on analytical-descriptive study with using comparative text examination and post analysis of collected data libraries. The final result of the study is that mental imperialism attempts to change the constituents of the paradigm overwhelming the mentalities of the target societyin Kurt Lewin’s three step transformation process “Unfreezing-transition-freezing” and comparing it with Dusterandobill’s model (1997) in which the beginning chain of this processis triggering stream of consciousness in minds of scientists, strategists, professors and intellectuals of the subject society Conclusion: According to Imam Ali (AS) in sermon 27 of the noble NahjulBalagahe “No one will be degraded and despicable unless one who has fought against the foe in his homeland” and also based on Imam Khomeini’s order regarding the exportion of “spirituality & revolution” instead of mere defense in homeland, the necessity of soft invasion, adaption of the universal doctrine for soft war in mental peculiarities in enemy’s land in order to prepare the global atmosphere for the emersion of the world’s savior (Aj) has appeared so as to prevent the intrusion of “humanist anti-values” in the public mentality of divine societies and to stop the gradual transition of mental, cultural, values, identity, philosophical, behavioral, and structural models of the Islamic societies in order for the free people of the world such as Muslims and Islamic society not to be compromised by the cultural invasion of the hegemonic system. . Manuscript profile

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40 - بررسی تأثیر سرمایه اجتماعی بر مدیریت سرمایه های فکری در سازمان (مورد مطالعه: گمرک زاهدان)
نورمحمد یعقوبی علی رضا پودینه حمید یزدانیان مرضیه رخشانی

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41 - ارائه مدلی در زمینه رابطه بین مدیریت استراتژیک منابع انسانی، کوچک سازی سازمان وعملکرد سازمانی
رضا سپهوند

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42 - بررسی تاثیر جو اخلاقی سازمان بر عملکرد سازمانی و تمایل به ترک خدمت
فریبرز رحیم¬نیا زهرا نيکخواه فرخاني

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43 - بررسی حریم خصوصی در شبکه های اجتماعی از دیدگاه اسلام
Saeed Sehhat masoud asgarimehr Samira Ghandchi

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44 - بررسی ارتباط بین فراِیند های مدیریت دانش و سرمایه فکری در یک مرکز دانش بنیان
رضا حسنوی پيمان اخوان مجید رمضان محمدرضا زاهدی

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45 - بررسی عوامل مؤثر بر ایجاد موقعیت یابی استراتژیک در صنعت پتروشیمی ( مورد مطالعه: شرکت پتروشیمی بیستون)
لطف اله فروزنده دهکردی محسن اعظمی

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46 - A model for determination and reduction of conflicts among national plans based on the Islamic-Iranian advancement pattern
وحیدرضا سلامت

Planning is one of the main functions of management and has always been the focus of managers and policy-makers. Planning at large scale levels involves complexities that can lead to conflicts among different national plans. In this study, the inter-plan conflicts betwe More

Planning is one of the main functions of management and has always been the focus of managers and policy-makers. Planning at large scale levels involves complexities that can lead to conflicts among different national plans. In this study, the inter-plan conflicts between national plans and the “Islamic-Iranian advancement pattern” have been addressed. National plans are defined as plans designed by the national level organizations and being implemented by them. The “Islamic-Iranian advancement pattern” is an upper-hand document that all of the other plans must be designed in compatibility and adaptability with it; therefore the conflicts between “Islamic-Iranian advancement pattern” and other national plans are a remarkable and important issue. Also it should be noted that the most important point in preventing the conflicts is the comprehensive view of planners and also their expertise, but according to complexity of such plans the occurrence of conflicts is inevitable. In this study, a model based on the multi-criteria decision making methods for the determination and reduction of the conflicts in national plans has been introduced and also the advantages of this model have been discussed. Manuscript profile

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47 - A Comprehensive Approach to Urban Disaster Management Based on Vulnerability Map and Risk Zoning Case Study: Tehran Municipal District 1
وحید اسماعیلی کیاسج Kamran shahanaghi

Natural Disasters have always been a part of life on our planet. With human society development, urban areas and Metropolises have not been safe from destructive effects and consequences of disasters. In addition to intensity and extent of disasters, vulnerability of so More

Natural Disasters have always been a part of life on our planet. With human society development, urban areas and Metropolises have not been safe from destructive effects and consequences of disasters. In addition to intensity and extent of disasters, vulnerability of societies has remarkable dependence on proper urban infrastructures, strong structures, preventive programs and appropriate preparation in emergency-related organizations. Occurrence of an onset disaster like earthquake, usually leads to secondary damages in urban areas; they happen for an obvious reason and have specific outcomes. Identification of all significant reasons and consequences results in creating a vulnerability map for urban wards which could be a useful basis for preventive programs. On the other side, one of the most effective and efficient approaches to create preparedness and response plan disaster management organizations, is designing a relief chain with proper logistic modules and devoting responsibilities to authorities, based on data achieved from damage estimation studies. Hence, in this paper, a sequential approach is used to apply geographic information system and eliciate experts' knowledge of urban areas so as to create both damage estimation and vulnerability maps; These information. In turn, help designing disaster management cycle, specifically, Preventive, preparedness and response programs for an urban area. In order to create a better perceptive of the proposed approach, Tehran municipality district (1) is used as a real case study and its vulnerability to a hypothetical earthquake is estimated to create disaster management program. Manuscript profile

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48 - The impact of meeting employees’ high-order needs and adaptive culture On transformational leadership-organizational innovation relationship (Case study of high-tech private companies)
برزو فرهی بوزنجانی سیدمهدی حسینی سرخوش جمال حاجی شفیعی

To gain strategic advantage, pioneering organizations capitalize on the practice of innovation in an Ever increasing trend. Among all possible ways and means for achieving innovation, Transformational style of leadership has attracted the attention of many scholars an More

To gain strategic advantage, pioneering organizations capitalize on the practice of innovation in an Ever increasing trend. Among all possible ways and means for achieving innovation, Transformational style of leadership has attracted the attention of many scholars and Practitioners. From this perspective, the current article attempts to investigate the direct impact Transformational leadership style on innovation as compared with the indirect effects of the Variable through mediation of adaptive culture and meeting high-order needs of employees Within the context of some Tehran-based high-tech private companies. Based on the output Of Structural Equation Modeling technique, results indicate that transformational style of Leadership lacks any direct effect on innovation in target population, while the indirect effects Of the variable through mediation of adaptive culture and meeting high-order needs of employees Turn to be significant. Manuscript profile

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49 - Effects of knowledge management strategy of employee empowerment and organizational agility
رضا سپهوند

The purpose of this study was to investigate the impact of knowledge management strategies on employee empowerment and organizational agility. The population of Lorestan is 500 employees using Cochran formula sample size of 174 subjects were selected by simple random sa More

The purpose of this study was to investigate the impact of knowledge management strategies on employee empowerment and organizational agility. The population of Lorestan is 500 employees using Cochran formula sample size of 174 subjects were selected by simple random sampling. Data questionnaire with a Cronbach's alpha of 89 percent to measure knowledge management strategies, Asprytzr standard questionnaire to measure employee empowerment and Goldman standardized questionnaire was used to measure organizational agility. For the final assessment data, Cronbach's alpha is equal to 91 percent has been used and has been used to determine the validity of validity. Software for data analysis spss and Amos has been used. The results showed that the strategy of knowledge management and organizational agility by empowering employees and 95% confidence level, there is a significant positive correlation. Manuscript profile

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50 - Training of University’s Human Resources and its Impact on Quality of work life and performance of staff (case study: Iran university of science and Technology staffs)
علی بنیادی نایینی سید محسن اقبالی

This study has been implemented aimed to investigate the effect of training on quality of work life and work performance among employees Iran University of Science and Technology. In order to achieve this target statistical population (all employees Iran University of S More

This study has been implemented aimed to investigate the effect of training on quality of work life and work performance among employees Iran University of Science and Technology. In order to achieve this target statistical population (all employees Iran University of Science and Technology) which were 1180, have divided into 3 groups; service staff, administrative staff and professors. And of these, 500 employees that randomly selected from a list of employees, responded to the survey questionnaire. Research method is Correlation and questionnaires used in the survey includes: Quality of work life questionnaire (with 27 questions) components are designed based on the quality of work life, Casio Merton’s and Training questionnaire (with 19 questions) and performance assessment questionnaire (with 12 questions). To assess the reliability are used Cronbach's alpha and SPSS software, Where was obtained; reliability coefficient of performance assessment questionnaire 0/84, Reliability coefficients quality of work life questionnaire 0/88 and Reliability coefficient of training method 0/79. In order to analyze data and determine the relationship between the three variables, we used correlation test and to check whether or not a significant difference was used analysis of variance. This study indicates that "the relationship between quality of work life and performance of staff is significant in level of 0/014 with training staff. The main results of this study indicated an inverse relation between the level of education of employees and their willingness to learn. Manuscript profile

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51 - Exhibition of instrument to measuring the Wisdom axial in Science and Technology sectors in respect to Iran Vision Plan.
Mohammad محمودی میمند Ali Rabiei MohamadMehdi Parhizgar سیدجواد میرامینی

According to the Iran vision "Iran is a country in the first place developed economy, science and technology in Southwest Asia with emphasis on the software and knowledge production" The content analysis, analysis focusing on meaning,Focus groups and interview are met More

According to the Iran vision "Iran is a country in the first place developed economy, science and technology in Southwest Asia with emphasis on the software and knowledge production" The content analysis, analysis focusing on meaning,Focus groups and interview are methods . First, Indexes of cultural, economic, social, political, scientific, and fiscal, in comprehensive 2100 indexes were identified. After analysis, 1178 indexes was extracted, then these indexes were classified in 20 categories and among these indexes 313 indexes were considered based on analysis focusing on meaning. Finally, using focus groups of indices based on related to wisdom axial, 40 indexes identified and ranked based on the frequency of each one.Wisdom axial consisting of three layers including a wise man, a wise organization and a wise community.It seems that the findings of this study can be used as a powerful means, to measuring the Wisdom axial in Science and Technology sectors in respect to Iran Vision Plan. Manuscript profile

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52 - Aggregate Production Planning Of L.M.I Corporation Using Grey Goal Programming Approach
سید محمد‌علی خاتمی فیروز‌آبادی وحید پیری

Nowadays, the organizations’ success depends on planning. The purpose of medium term production planning is optimum usage of human resource, equipment, and capacity to meet demand during a given period. Always, in the organizations, there are multiple and sometimes con More

Nowadays, the organizations’ success depends on planning. The purpose of medium term production planning is optimum usage of human resource, equipment, and capacity to meet demand during a given period. Always, in the organizations, there are multiple and sometimes conflicting goals in planning. On the other hand, production planning models should be designed so that to be able to deal with uncertainty and lack of information. Grey goal programming technique is the way that not only consider multiple and conflicting goals but also it is able to deal with uncertainty and lack of information. In this research, in order to develop the L.M.I Company’s medium - term production planning is used grey goal programming model. Manuscript profile

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53 - Strategic analysis of citizen satisfaction with service quality of Shiraz҆ urban parks by using multi criteria satisfaction analysis

The purpose of this research is to use of multi criteria satisfaction method for segment analysis citizen satisfaction with service quality of urban parks of Shiraz. The statistical population consists of all citizens that visiting urban parks of Shiraz and sample size More

The purpose of this research is to use of multi criteria satisfaction method for segment analysis citizen satisfaction with service quality of urban parks of Shiraz. The statistical population consists of all citizens that visiting urban parks of Shiraz and sample size is 384. Method of sampling is stratified random sampling method. The researcher-made questionnaire was used to measure the variables of study. The reliability of the questionnaire was determined using Cronbach’s alpha test (α=0.91). The face validity and factor analysis was considered as validity of research. The result showed that dimension of citizen satisfaction with service quality of Shiraz҆ urban parks are Aesthetic and visual aspects, Park amenities, facilities and services, Physical health and safety of park, Social and psychological safety and Dynamic management of the park. Also the most satisfaction level in related to Jannat park and the least satisfaction level in related to Koohpayeh. In other hand, action diagrams indicated municipal of Shiraz almost in all of satisfaction criteria has low performance those requiring immediate improvement efforts for removing these weak points. Manuscript profile

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54 - An Analysis on Stationarity of Consumer Price Index (CPI) Time Series in Iran and Using ARIMA Model to Forecast For a Future Time Period
کاظمی kazemi pourya souri mehdi ghazanfari mir saman pishvaee

This study aims to determine stationarity or non-stationarity of time series data of consumer price index (CPI) in 1980-2012 (i.e. 1359-1391 based on Iranian calendar) time period where 2004 (i.e. 1383 Iranian calendar) is the base year. applying the appropriate methods More

This study aims to determine stationarity or non-stationarity of time series data of consumer price index (CPI) in 1980-2012 (i.e. 1359-1391 based on Iranian calendar) time period where 2004 (i.e. 1383 Iranian calendar) is the base year. applying the appropriate methods to detect the trend of time series and determine the autoregressive, moving average and autoregressive moving average of CPI time series autoregressive, moving average and autoregressive moving average of CPI time series, we perform unit root test that results in non-stationarity of CPI time series. using the Augmented Dicky-Fuller test, it is concluded that the time series has only one unit root. therefore, an ARIMA model is developed for the time series data. using Portman-Teau test, the adequacy of the model and its pure randomness is proved. Finally, we use the proposed ARIMA model to forecast future data from 2013 to 2022 (i.e. 1392 to 1401 Iranian calendar) in 80 and 95 percent levels of confidence. Manuscript profile

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55 - Identify factors affecting Internet Banking Service Quality Case Study: Mellat Bank customers
maryam akhavan مجید باقری

Today, service quality, sustainable competitive advantage for the bank to bring it helps to create value and customer satisfaction. Therefore, improving the quality of customer service is vital for them. This study examined the factors affecting customers' perception of More

Today, service quality, sustainable competitive advantage for the bank to bring it helps to create value and customer satisfaction. Therefore, improving the quality of customer service is vital for them. This study examined the factors affecting customers' perception of Internet banking through careful investigation of the main studies as well as different models provided for quality assessment of electronic services. Based on the findings, an optimal model for the quality assessment of Internet banking services provided by Mellat Bank was designed. The statistical population included customers of the Internet banking services provided by Mellat Bank in Isfahan. Data collection was done using a questionnaire whose validity was confirmed according to experts' opinions and the reliability of the test was assessed using Cronbach's alpha for the initial sample and for the main test performed on all subjects in the statistical population, showing a high reliability. The second-order factor analysis was used to test the research hypotheses and prioritize the factors affecting the quality of electronic banking services. The findings showed that website design, responsiveness, empathy, guarantee, efficiency, security/trust, and compensation for damage were the most effective factors (in the order of significance) in the quality of Mellat Bank on-line Internet banking services. Manuscript profile

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56 - Supplier evaluation by a new cumulative DEA model
رویا سلطانی Saeed Yousefi Ali asghar Tofigh

Supplier selection is the main concern of managers in today’s competitive world. Having different criteria makes this decision difficult. Data envelopment analysis (DEA) is a technique that can evaluate suppliers based on different criteria. In this paper, suppliers are More

Supplier selection is the main concern of managers in today’s competitive world. Having different criteria makes this decision difficult. Data envelopment analysis (DEA) is a technique that can evaluate suppliers based on different criteria. In this paper, suppliers are evaluated based on a new cumulative DEA model. The proposed model has five features of robustness in measurement unit, uniformity, robustness against movement, dependency to the universal set and lack of sensitivity to zero input values. The performance of the proposed model is investigated on a case study taken from a doors and windows manufacturing company and the results show the five considered features. Manuscript profile

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57 - Effective organizational elements and the results of cross-functional coopetition in small and medium size industries
Hossein Rahmanseresht bahram jabarzadeh karbasi

Due to changing conditions and unstable environment, Companies to survive and have a good competitive position always require proper utilization of the knowledge available in the organization. Without a proper structure and leadership style, using this source is not pos More

Due to changing conditions and unstable environment, Companies to survive and have a good competitive position always require proper utilization of the knowledge available in the organization. Without a proper structure and leadership style, using this source is not possible. An appropriate leadership style and structure can not only create competition for the creation of new knowledge but also by providing suitable cooperation condition, can create conditions for sharing created knowledge. Therefore this study, investigates the effective organizational elements as well as the results of cross-functional coopetition, in small and medium size industries. The study was causal and statistical sample is 165 employees and managers working in companies located in the industrial areas of Kerman city and the tool for data collection is questionnaire. Reliability for Conservative leadership, participative leadership, formalization, centralization, cross-functional coopetition and knowledge integration mechanisms is obtained 0/81, 0/70, 0/72, 0/70, 0/91 and 0/84 respectively. The results indicate that the conservative leadership and formalization impact on cross-functional coopetition but participative leadership and centralization have no effect on cross-functional coopetition. Also the results indicate that the cross-functional coopetition has a significant and positive impact on knowledge integration mechanisms. Manuscript profile

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58 - تبیین نقش ارزشهای اسلامی در احصای بخشی از بایدها و نبایدهای تحقق وظایف مدیریتی در سطح سازمان
Alireza Aliahmadi

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59 - ارائه¬ی مدل دومرحله-ای برای تخصیص اعضای پیوندی به بیماران در شبکه¬ی زنجیره تأمین پیوند عضو ایران
mir saman pishvaee

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60 - طراحی مدل مفهومی تعامل دولت و تولید کنندگان داخلی برای تقویت تولید ملی با بهره¬گیری از تحلیل محتوای کیفی

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61 - ارائه مدل ریاضی ارزیابی و انتخاب تأمین¬کنندگان با استفاده از تصمیم¬گیری گروهی چند شاخصه
Ezzatollah Asgharizadeh

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62 - بررسی تاثیر مدیریت جهادی بر استقرار اقتصاد مقاومتی با روش ویکور فازی
علی بنیادی نایینی mohammad hasan kamfiroozi

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63 - حسابداری مدیریت راهبردی سرمایه انسانی سازمان

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64 - واکاوی نقش مولفه های مدیریت دانش بر فراموشی سازمانی
پيمان اخوان

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65 - انتخاب روش مناسب تأمين مالي نوآوری¬ها با رویکرد مديريت جهادی
mir saman pishvaee

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66 - سناریونگاری صنعت نفت و گاز ایران در شرایط تحریم، مبتنی بر رویکرد عدم قطعیت های کلیدی و تحلیل اثرات متقابل
علی بنیادی نایینی mir saman pishvaee

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67 - مکانیابی تسهیلات انتقال پسماند با در نظر گرفتن صف ماشین های جمع آوری و ملاحظات زیست محیطی- اجتماعی. مطالعه موردی: شهرتهران

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68 - مطالعه اثرات چابکی زنجیره تأمین بر سودآوری با رویکرد مدل سازی معادلات ساختاری (مطالعه موردی: شرکت ماموت)

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69 - بررسی نقش فرهنگ سازمانی در موفقیت استقرار سیستم های اطلاعات مدیریت در صنایع خودروسازی

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70 - The business model designed for a network of partner organizations (collaborative network organization
Alireza Aliahmadi

Abstract The development of networked organizations usually done by a focal firm (the mother). For this purpose focal firm in addition to defining the strategy of the partner firms and the nature and mechanisms of the network must develop a business model strategy to b More

Abstract The development of networked organizations usually done by a focal firm (the mother). For this purpose focal firm in addition to defining the strategy of the partner firms and the nature and mechanisms of the network must develop a business model strategy to be implemented at the network. Significance of business model in a network is important as many experts as Zott and Amit realize business model as an engine for network base strategy. In the present study, we look at the issue of collaboration networks business model designed , to reach the goal of this study we consider focal firm as a symbol of collaborative network then we design a business model for focal firm. In this regard, after the literature review, the model presented by Osterwalder (2004) (BMO) was chosen as the Meta model, after that we adding several factors extracted from the literature on design requirements and the formation of networks. Then the model in Delphi process was judged and developed by experts. After confirming the final model by experts to further validate we design questionnaires that given to Academic experts and managers who working in two network, the result of that questionnaires approved the applicability of the model Manuscript profile

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71 - Model to measure the effect of knowledge on intellectual capital in a knowledge-based center
پيمان اخوان

Abstract According to Environmental challenges organizations have to use knowledge management and intellectual capital. It seems knowledge is crucial for organizations. Intellectual capital and intangible asset are the base of economic competitive advantage, that provi More

Abstract According to Environmental challenges organizations have to use knowledge management and intellectual capital. It seems knowledge is crucial for organizations. Intellectual capital and intangible asset are the base of economic competitive advantage, that provided knowledge and organizational techniques and skills with proper communication with customers and business experience along the way and relied on the. They move towards the knowledge economy with major challenges such as dynamics and uncertainty and complexity faced. In this condition necessary to learn more about intellectual capital and its immediate control. It has increased identify and manage intangible assets companies. In this study, the impact of processes of knowledge management on intellectual capital in a knowledge-based center moderated. Founds showed knowledge management processes have a significant effect on intellectual capital. In order to fertilize intellectual capital could be used knowledge process dimensions change. Manuscript profile

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72 - Technology Supply Chain Design in a Corporation Using Product Architecture Technique (The case of automotive industry in Iran)
Ahmad

Abstract Technology Supply Chain plays an important role in identification and supplying of product and process technologies in a corporation. So, during the formation of decisions for product, processes and supply chain technologies architectures have be made simultan More

Abstract Technology Supply Chain plays an important role in identification and supplying of product and process technologies in a corporation. So, during the formation of decisions for product, processes and supply chain technologies architectures have be made simultaneously. This article presents a new model to architecture and design for technology supply chain by using Product architecture technique in the corporation. The approach of this research is qualitative. We have gathered primary data by doing deep interview with experts of Iranian automotive companies. We have analyzed data by content and thematic analysis methods. Then, in the base of analytical data, we designed of final model. The designed model is verified and validated by the several focus groups and descriptive case study research methods. Manuscript profile

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73 - The impact of demand management policies uncertainty on capital market output (A case study of Tehran Stock Exchange)

Abstract: The present study aimed to investigate the impact of demand management policies uncertainty on Tehran Stock Exchange output. The uncertainty in money supply and government expenses variables on stock exchange output has been studied using monthly data over th More

Abstract: The present study aimed to investigate the impact of demand management policies uncertainty on Tehran Stock Exchange output. The uncertainty in money supply and government expenses variables on stock exchange output has been studied using monthly data over the period of 1387-1392. The results indicated that money supply variable has the problem of uncertainty while government expenses don't. The results of MSEGARCH model on money supply variable showed that uncertainty in money supply variable in both high and low volatility has a significant negative impact on stock exchange output. The results of MS-VAR model represent the fact that government expenses have a significant impact on stock exchange index in both upswing and stagnation phases. Accordingly, it is observed that the uncertainty in demand management policies is influencing stock exchange output and these influences are in conflict with each other, so it is suggested that the government managers and policy makers (government expenses) and Central bank (money supply) implement the policies with more coordination in order to decrease the amount of these conflicting impacts. Manuscript profile

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74 - architectural design of knowledge base for handmade carpet (Case study: Naein handmade carpet)

Abstract The aim of this study is architectural design of knowledge base for handmade carpet and as case study handmade carpets Naein. Knowledge Base is Heart of knowledge management system and its main task is storing and coding of knowledge and specialty of person More

Abstract The aim of this study is architectural design of knowledge base for handmade carpet and as case study handmade carpets Naein. Knowledge Base is Heart of knowledge management system and its main task is storing and coding of knowledge and specialty of persons for publish and share when necessary and with minimal cost. The study theoretically is a case study and in terms of the purpose is a the exploratory. The study population includes all businessmen of Naein handmade carpet that they have enough knowledge and information in all areas of activity of handmade carpet. The number of the Specialists as a population of about 110 people, 86 people were selected as sample and the Method was Purposeful sampling. The tools used in this study include interviews with experts in different fields of carpet and questionnaire on the basis of knowledge gained from interviews, content analysis. statistical data were studied by descriptive and inductive methods and Friedman test. The results showed the dimensions of knowledge in all fields including dyeing, planning, texture, trade and sale as significant are different and some of the dimensions of knowledge in any field have more priority and knowledge in these aspects is necessary to increase the efficiency and success. based on the priorities of knowledge in the field by Friedman test, a knowledge base has been architected for storing knowledge in different areas. Architecture of Knowledge Base is open with the capability of Updating and editing, Web - based and system-oriented and managed by Iran Carpet Company. Manuscript profile

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75 - Information technology -based model of operations integrated strategies and its function on organizational performance
Seyed Mahmood Zanjirchi hamidreza shokrizade negar jalilian

In recent years, the focus of many organizations is rapt to achieve superior performance as a competitive advantage, and managers are striving to encourage the organization in order to improve their performance. Due to this important issue, in this study the initially r More

In recent years, the focus of many organizations is rapt to achieve superior performance as a competitive advantage, and managers are striving to encourage the organization in order to improve their performance. Due to this important issue, in this study the initially regarding the role of information in the effectiveness of supply chain strategies performance and also considering the role of supply chain strategies in improving supply chain performance and consequently the performance of the organization, the conceptual model was designed. The data needed to test the conceptual model by using standard questionnaires were collected which the content validity by experts and its reliability by calculating the Cronbach's alpha was approved. The questionnaire were distributed Between 135 members of the ceramic & tile industry executives in Yazd and the collected data were analyzed using structural equation modeling with LISREL software version 8.2.The results of the analysis of the data showed that the significant level between all the variables was greater than (1/96) which indicates that the relationship between them in the level of confidence (95%) is significant. Besides, the path coefficient shows the intensity impact of the independent variable on the dependent one so that, all hypotheses were confirmed. Manuscript profile

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76 - Develop a business model with a focus on central enterprise in a collaboration network

The development of networked organizations usually done by a focal firm (the mother). For this purpose, the focal firm as the main center of network must implement her strategies with an action plan. Significance of business model in a network is important as many exper More

The development of networked organizations usually done by a focal firm (the mother). For this purpose, the focal firm as the main center of network must implement her strategies with an action plan. Significance of business model in a network is important as many experts realize business model as an engine for network base strategy. In the present study, we look at the subject of collaboration networks , to review, identify and prioritize the role of focal firm in the business model of collaboration networks. In this direction, by reviewing existing literature on maternal advantage we extract the key functions of focal firm in her mothering strategy and business model. Then the extracted factors in Delphi process was judged and developed by experts. After confirming the final factors by experts to further validation and extract the Priority of factors we design questionnaires that given to Academic experts and managers who working in two network, the result of that questionnaires approved the applicability of the model Manuscript profile

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77 - Motion Algorithm from EFQM toward BSC in order to prioritize improvement projects of self- assessment.
mohammad saleh owlia mohammad hosein abooie پرستو دمرچی

EFQM excellence model with specifying the position of organization in the path of excellence is a practical tool in order to understand its deficiencies and shortcoming, so that with providing guidelines in the form of improvement projects helps organizations to advance More

EFQM excellence model with specifying the position of organization in the path of excellence is a practical tool in order to understand its deficiencies and shortcoming, so that with providing guidelines in the form of improvement projects helps organizations to advance the process of appropriate management systems .EFQM self- assessing model as a tool of Total Quality Management is facing with the problem of the lack of prioritizing improvement projects because of the lack of facilities and limits of resources in enterprises hence there are the necessity of strategic prioritizing of self-assessment projects in the organization. The aim of this study is to provide the steps of moving the EFQM model to BSC model as a strategic management tool by using FTOPSIS and FANP techniques in order to strategic prioritize the improvement projects of the EFQM self-assessment. This study is functional in terms of the objective and in terms of method is a survey research and in terms of the collection of information is a field research. Statistical society consists of 7 persons of Yazd municipal managers in the form of excellence team and interview and questionnaire are tools used in the research. The result of prioritizing improvement projects led to determine importance of internal process perspective in the organization in the organization and prioritize 21 improvement projects including “ provision and updating of educational electronic ID”,” personal relocation in occupational category according to given training”,” create documentation center in municipality” Manuscript profile

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78 - Presentation of interpretive structural model for claim management in the construction projects
seyed abolfazl mousavi morteza bagherpour

Claim management is one of the most important and challenging issue in projects in the world, and many of stakeholders of projects belive that the claims are one of the most destroyer in constraction industry. Growth of claims in construction projects has an inverse co More

Claim management is one of the most important and challenging issue in projects in the world, and many of stakeholders of projects belive that the claims are one of the most destroyer in constraction industry. Growth of claims in construction projects has an inverse correlation with triangular goals of project management (time, cost and quality), so increasing claims cause extension of time and cost and decrease in project quality. Claims are natural trait in construction industry. However we can’t remove contingency of this claims but we can, by identify main causes of claims and relation between them, prevent from contingency them in future projects.In this research, research data have been collected by literature review studies and interview with expert was conducted to identify the 34 causes of claims in construction projects.Then these causes by questionnaire in cluding frequency and intensity of impactwere distributed among experts.Then according to the result of this questionnairesthe most important causes of claim in construction projects are determined that they are contained 10 causes.a model for relationship between causes of claim in construction projects has designed byInterpretive structural modeling.At the end some suggestions has been presented to prevent the claim or to manage them. These corrective solutions have been presented base on model in 4 stage in procedure of project. research results show that between claims causes, these causes: selecting contractor on base low price without notice to qualification and technical ability, ambiguities in contract documents and clauses, unexpected change in exchange and interest and low price of contract due to high competition, have a significant effect and impressment on other causes, so they play important roles in preventing or decreasing claims. Manuscript profile

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79 - Developing Indicators for assessing The Status of Iran’s Natural Gas Export Using Energy Demand Security Approach
Hadi Sahebi pourya souri

Iran is the second-largest proved natural gas reserve holder in the world, behind Russia and holds 17% of the world's proved natural gas reserves and more than one-third of OPEC's reserves. Iran is also among the five major producers of natural gas in the world. Accordi More

Iran is the second-largest proved natural gas reserve holder in the world, behind Russia and holds 17% of the world's proved natural gas reserves and more than one-third of OPEC's reserves. Iran is also among the five major producers of natural gas in the world. According to rich reserves of natural gas, high success rate of natural gas exploration, and increasing growth of fossil fuel demand in highly import dependent countries like China, India, European Union, and Turkey all of which are potential markets for Iran natural gas export, there is a promising outlook for natural gas export of Iran and growth of resultant revenue in upcoming years. but due to Iran special geopolitical position, being enclosed by two strategic resources of natural gas and crude oil, i.e. Caspian Sea and Persian Gulf, and terrorist attacks and other unrests in Middle East, Central Asia, and Caucasus, securing energy demand and increasing the volume of Iran natural gas export has turned into a critical issue. In this research, after investigating Iran’s natural gas production, reserves, and export markets, seven quantitative indicators have developed according to political, economic, and infrastructural dimensions to assess Iran’s natural gas export whether in the form of LNG or via the pipeline. Policymakers of the energy economics field can analyze Iran’s current and potential gas export markets in recent years or in the upcoming years under different scenarios by using indicators introduced in this research and collecting the required data so that they can adopt appropriate policies for enhancing the energy export demand security of Iran particularly natural gas. Manuscript profile

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80 - Impact of green human resource factors on environmental performance in manufacturing companies (Case study: petrochemical companies in Assaluyeh and Mahshahr)
Soheila Bourghani Farahani Banafsheh Fotovat Maryam Khadem

Abstract This study aimed to Impact of green human resource factors on environmental performance in manufacturing companies at petrochemical companies in assaluyeh and mahshahr.This is a descriptive-correlational study with applied objective. The target population incl More

Abstract This study aimed to Impact of green human resource factors on environmental performance in manufacturing companies at petrochemical companies in assaluyeh and mahshahr.This is a descriptive-correlational study with applied objective. The target population includes experts and human resource managers health, safety & environment management system of petrochemical companies in assaluyeh and mahshahr. That society is 600 people that the statistical sample consists of234 subjects who were selected by the random sampling method. standard questionnaire of Green Human Resources factors and Environmental performance from Anusingh and Shikha used to collect data Finally the study data was analyzed by Structural Equation Modeling (SEM) method The results showed top management commitment to environmental management, employee environmental training, employees team work, employee Involvement, employee environmental rewards and green programs have a significant and positive impact on environmental performance but environmental cooperation staff had no significant impact on environmental performance. Manuscript profile

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81 - Selection a strategic process for applying the Lean Six Sigma methodology to improve performance by using a hybrid approach, BSC & DEA
اردشیر بذرکار Soleyma Iranzadeh

Most organizations to increase productivity and ultimately achieve sustainable competitive advantage for survival in the global business arena, focusing much of their attention to fix the problems, difficulties and weaknesses in their own systems and processes. Organiza More

Most organizations to increase productivity and ultimately achieve sustainable competitive advantage for survival in the global business arena, focusing much of their attention to fix the problems, difficulties and weaknesses in their own systems and processes. Organizations spend a lot of time and resources to plan and develop their own strategies, but most of them fail in the implementation of the strategy.Organizations are looking for a breakthrough performance through integrated processes and technology to respond to the needs of our customers. The use of Lean Six Sigma methodology for organizations that operate in a competitive world is very functional. The importance of implementing Lean Six Sigma in an organization that is in issue or to be discovered process properly investigated and the selection process to the strategic objectives of the organization so that the organization can be targeted to improve process performance and take steps towards continuous improvement. The purpose of this research is a strategic process through the accounting department processes to improve performance through the application of Six Sigma methodology Ghavamin Bank was pure. Therefore, in this study, the criteria for the selection process to select a strategic process through six main measure Balanced Scorecard and by experts Ghavamin Bank, were identified. Then processes information related to the accounting department of the bank through a database of Ghavamin as well as interviews with experts were collected Bank. The final step using cross efficiency DEA model to assess the efficiency of the process was done, the results showed that the process was No. 18 in the first place. And as the bank's strategic process to make continuous improvement in the Lean Six Sigma methodology was introduced. Manuscript profile

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82 - An Exploration and Examination of Factors Affecting Transfer of Training among Human Resources of Iranian Medical Science Universities, West Country
Yaser Sayadi Saeed Rajaeepour yasamin abedini khalil gholami

Background and Purpose: The purpose of this study was to identify and examine the factors affecting transfer of training among human resources of Universities of Medical Science of Iran in 2015 - 2016. Materials and Methods: Utilizing a quantitative method approach, More

Background and Purpose: The purpose of this study was to identify and examine the factors affecting transfer of training among human resources of Universities of Medical Science of Iran in 2015 - 2016. Materials and Methods: Utilizing a quantitative method approach, this research studied a sample of 346 employees of the Universities. The research tools included researcher-made questionnaire which it is Cronbach alpha coefficient was estimated 0.92. Results: Overall, the resulting based on factor analysis (EFA and CFA) employees, determined six fundamental factors that affect transfer of training in Iran’s Universities of Medical Science: Training design factors, Management factors, Environmental factors, Cultural factors, Supportive factors, Individual factors. Conclusion: This study presents a comprehensive vision and deep insight into the factors affecting the transfer of training that can overtake other organizations. Also, this study implies to role of the fundamental aspects affecting the transfer of training according to Iranian society. This study suggests that in transfer of training to the workplace, pay attention to cultural considerations, religious and ethnic in designing, implementing and evaluating education Manuscript profile

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83 - Assessment & Select IRAN Car Factories Technology Level with approach (FANP-DEMATEL -PANDA)
Habibollah Javanmard

In the present era, measuring technology performance is one of the best ways to obtain information for decision making in organizations. It also plays a vital role in the success of organizations. Yet, many organizations have not developed and adopted official processe More

In the present era, measuring technology performance is one of the best ways to obtain information for decision making in organizations. It also plays a vital role in the success of organizations. Yet, many organizations have not developed and adopted official processes for technology performance assessment. While measuring technology performance, managers have always looked for some methods in order to assess performance. The purpose of the present study is to provide a hybrid model for the assessment and selection of appropriate technology in Pars Khodro car factories, to identify assessment indices of technology level, to weigh and rank them using Fuzzy ANP Technique, to determine the effectiveness and impressionability of the indices using DEMATEL Technique.The population of the present study included 20 senior production and information technology managers of the mentioned factories. The results of this study can present a comprehensive view regarding assessment of technological capability and capability of the decision makers of car industry in Iran. Manuscript profile

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84 -  Survey the effect of market orientation on Business performance using the model of Harrison and walker
علی اکبر جوکار نبی الله نجاتی زاده

We live in an era of knowledge and information to that wonderful era, the era of technology and creativity is incredible acceleration. With quick access to computers and information technology and media publicity by advanced economies century, no country and no little e More

We live in an era of knowledge and information to that wonderful era, the era of technology and creativity is incredible acceleration. With quick access to computers and information technology and media publicity by advanced economies century, no country and no little electronic century, little infrastructure to handle. One of the important factors in management decision making information. Accurate information, accurate, timely decision making and increase the speed of the front of the decisions will be wrong. During these years, the process of globalization and rapid technological advances that markets are changing fast. Future success in challenging markets require informed and ready to react fast. Shadow is possible to provide greater customer satisfaction. The study will attempt to identify the expectations of customers, markets and competitors to provide a way to pay for things. Thus, according to Harrison and Walker model to 4 competitive orientation, customer orientation, market orientation and organizational performance refers to the 250 Employees of the National Bank has been studied. According to some experts seem to believe, the impact of market orientation with business performance in order to reach good results. Manuscript profile

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85 - ارزیابی تکنولوژی با توجه به شاخصه های زیست محیطی در فرایند انتقال تکنولوژی با استفاده از رویکرد بولزای، ویکور و تاپسیس
Alireza Aliahmadi

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86 - Macro Architecture of Iran Healthcare Assessment System

Healthcare is one of the basic needs of all human beings and none of the people is needless from it. Personal and public health depends on providing appropriate, adequate and quality services. But a significant portion of the potency of the healthcare activists spent on More

Healthcare is one of the basic needs of all human beings and none of the people is needless from it. Personal and public health depends on providing appropriate, adequate and quality services. But a significant portion of the potency of the healthcare activists spent on providing health services and policy-making, monitoring and assessment is neglected. This weakness has led to the fact that the health care services is seriously flawed and unable to properly respond to public expectations. By considering the importance of assessment and supervision and aiming to fill this gap, this paper will architecture the healthcare assessment system in Iran. Therefore, after the design of conceptual model of assessment sector and definition of possible roles, we have distributed the roles between activists of this sector. Based on architecture results, it is suggested to set up organizations with public and non-governmental nature to collect and codify the healthcare indicators and also perform the assessment and accreditation of the healthcare production, services and activists. Manuscript profile

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87 - Investigating the impact and influence of emotional intelligence’s component on organizational commitment and job satisfaction using Dematel (Case Study: Central Iranian oil Fields Company (I.C.O.F.C))
علی بنیادی نایینی Sirous Amirghodsi

The current research investigates the Impact and Influence of emotional intelligence’s component on organizational commitment and job satisfaction in Central Iranian Oil Fields Company (I.C.O.F.C). Research type is applied-developing and on the other hand descriptive-su More

The current research investigates the Impact and Influence of emotional intelligence’s component on organizational commitment and job satisfaction in Central Iranian Oil Fields Company (I.C.O.F.C). Research type is applied-developing and on the other hand descriptive-survey. The population of research is experts of the Iranian Central Oil Fields Company. The number of experts is selected by using theoretical saturation method and 15 experts are asked to answer the questions. In this research the Dematel questionnaire, modified by the researcher, has been used for gathering the information. Data analyses have been done by using Dematel method. The results have been shown that self-awareness is the most influential factor and the second influential variable is job satisfaction. When it comes to the intensity of the influence of emotional intelligence components, consciousness, self-motivation, social skills, empathy and self-control have been the most influential in order. The most influenced variable is organizational commitment. Between emotional intelligence's components which have influence on other components and variables, self-motivation is the most important factor. It also has an important influence on organizational commitment. In fact, the results of this study suggested that self-motivation is like a stimulant engine. When functioning properly, this engine can accelerate the movement of organizational commitment, empathy, self-control and even the social skills. Manuscript profile

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88 - A New Approach to the Conceptual Explanation of Governance and the Characteristics of I.R.I

In the recent decades extensive studies have been conducted about compiling a desired model of governance in the deferent countries. These type of studies have been conducted to identify and measure the quantity, quality and know-how the public policy and administration More

In the recent decades extensive studies have been conducted about compiling a desired model of governance in the deferent countries. These type of studies have been conducted to identify and measure the quantity, quality and know-how the public policy and administration of affaires. Deferent approaches have been applied regarding governance. Unfortunately there is not a suitable model in the Islamic republic of Iran for administration of affaires although there are a three decades of knowledge experiences accumulation about compiling governmental documents and macro public policy making. This research aimed at identifying and illustrating conceptual explanation of governance and the characteristics of I.R.I. In this research it has been tried to make a comparison and integration between deferent theories to deliver a conceptual model of governance. Then efforts have been made to indigenization of the model regarding to the conditions and requirements of I.R.I. Based on the governmental documents including constitution, 1404 vision of the country and the general policies of first to sixth development plans; the dimensions, categories, indices and characteristics of the government model have been explained. Research Findings show that governmental documents not only have concentrated on the main points and indices of good governance but also have paid a big attention to the governance theory. The comprehensiveness of findings, based on the study of governmental documents by the conceptual model of governance, show the obvious failure of the total analogy of governance by the good governance approach. Finally it is recommended to the country’s researchers to use experiences offered by this research and try to improve the governance theory of I.R.I. Manuscript profile

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89 - بررسی رابطه بين كيفيت زندگي كاري وتعهد سازمانی کارکنان مراکز آموزشی
ALI FARHADI

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90 - بررسی رابطه بين كيفيت زندگي كاري وتعهد سازمانی کارکنان مراکز آموزشی
ALI FARHADI

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91 - طراحی الگوی كارآفريني استراتژیک با رویکرد بازارگرایی و نقش آن در مزیت رقابتی پایدار ( در صنایع غدایی استان تهران)
mohamadAli sarlak علی اکبر جوکار

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92 - (Proposing a Rapid Plant Assessment Hybrid method using Data Envelopment Analysis for Municipalities Performance Evaluation (Case Study: Isfahan Municipality
Rouzbeh Ghousi ali naddafpour

Municipal is a public institution that independent, non-governmental, to the nature of the state and local performance that has the duty of the city and serve the citizens and tourists to be responsible, and as one of the principles of management, use of local resources More

Municipal is a public institution that independent, non-governmental, to the nature of the state and local performance that has the duty of the city and serve the citizens and tourists to be responsible, and as one of the principles of management, use of local resources to its task-focused. Effective accountability and improve the efficient activities of a variety of municipal needs assessment. Evaluating the performance of the corporate sector is usually synonymous with the effectiveness of activities. One of the methods used to assess is fast evaluate. And other quantitative performance Assessment methods, data is envelopment analysis that relative to assessment of performance pay. Given the importance of evaluating the performance of municipalities, this study provides a combination of performance assessment using data envelopment analysis and rapid assessment are discussed. For this purpose, in the first chapter the words of the issue has been discussed and explained the objectives and research questions. In the second chapter the research literature and research methods described in Chapter III. In the fourth chapter the index has been developed for the rapid assessment to evaluate areas of the municipality. And by providing rapid assessment of tick box of municipalities was discussed. Which formed DEA model to evaluate the relative performance of municipalities and the number of performance in each region were determined. Then by sensitivity analysis on the model input data envelopment analysis to prioritize rapid assessment indicators, and then use the same method to determine the priority region of the municipality was the ideal option. After the above steps, in the rapid assessment survey regions 6, 11 and 12, respectively ranked first and the third & in evaluating the performance of the municipal regions of the DEA BCC using the input, the number of functional regions, including six regions units 4, 5, 8, 13, 14 and 15 were identified and in combination with problem solving method returns to scale the number of functional regions, including four units, the regions 4, 5, 8, 13, 14 and 15 were determined. After sensitivity analysis of the input variables in BCC, The effect of varying complexity and diversity management practices and continuous improvement and effective management also vary in SBM 's been more than others. The results of the rapid assessment approach by prioritizing organizational units similar to the ideal option indicated that the municipal zone 11 has a minimum distance with the ideal option and has earned first place and then in the region 6 won the second prize. Manuscript profile

Open Access Article

93 - The Effect of Brand distinctiveness and performance on Brand Competitiveness with the Mediating Role of Technological Opportunism
Davood Feiz Ali Reza Motameni Asadolah Kordnaeij Azim Zarei Mahdi Dehghani Soltani

Today, brand competitiveness is among those issues which has received much attention among researchers and scholars in economy and has been touched upon as a means to achieve desired economic growth and sustained development. In today’s world, the development of food in More

Today, brand competitiveness is among those issues which has received much attention among researchers and scholars in economy and has been touched upon as a means to achieve desired economic growth and sustained development. In today’s world, the development of food industry market from one hand and increase in competitiveness among firms and customers’ expectations, on the other hand, have persuaded food companies to generate a strong brand in today’s competitive markets. The present research is aimed at studying and examining the effect of brand distinctiveness and performance on brand competitiveness through the mediating role of technological opportunism among super exporter firms of food industry products. Data gathering instrument was a standard questionnaire whose face validity for validity purpose and Cronbach alpha coefficient for its reliability were examined. This study is practical in aim and descriptive-survey in data gathering procedure. To test the research hypotheses and to confirm the conceptual model, structural equation modeling was used. The results show that brand distinctiveness and performance have a significant positive effect on brand competitiveness while technological opportunism has a mediating role in the above relationship. Manuscript profile

Open Access Article

94 - Explaining the Patterns of Excellence in Excellence for Activist Organizations
Maryam Gholizadeh

Despite the vast application of excellence models in modern organizations, it is not clear that which one is more appropriate. This paper is aimed to choose the most proper Excellence patterns to be employed to realize the excellence goals in progressive organizations. More

Despite the vast application of excellence models in modern organizations, it is not clear that which one is more appropriate. This paper is aimed to choose the most proper Excellence patterns to be employed to realize the excellence goals in progressive organizations. For this study, not only we studied the literature of research, but also we employed Fuzzy Delphi technique to filter and select superior excellence patterns. The conducted idea analysis was filtered during two steps using Cheng & Lin approach. The study population was comprised of 30 industry experts and university faculties. In order to study and analyze, 12 excellence patterns were selected from different fields including human resources, training, ethics, and knowledge management from which 5 excellence models were chosen after filtering experts' opinions. It is considered that through this process, the excellence path for organizations will be defined and will make them capable to take actions in order to realize the excellence goals in much shorter period of time Manuscript profile

Open Access Article

95 - Modeling of the Factors affecting customer loyalty on internet brand using Fuzzy DEMATEL technique Mobin Net company
شادی پارسایی منش Ali Bonyadi Naeini

Regard to the wide growth of world wide web and their settlement in Figurative space and web meaning (web 2.0) and the development of internet job and business the Electronic Commerce has made a new way for job and business and the Internet Commerce has special importan More

Regard to the wide growth of world wide web and their settlement in Figurative space and web meaning (web 2.0) and the development of internet job and business the Electronic Commerce has made a new way for job and business and the Internet Commerce has special importance because of having high competition in this age. The Internet has caused many changes in companies and costumers' behavior for buying. On the other hand, the brand is also important for companies. For this reason, it is important to study and create an online brand. In this thesis using an evaluation method to find out Factors affecting customer loyalty on internet brand by DEMATEL technique in Mobin Net company for modeling internet brand. In this study, we use DEMATEL technique for evaluating Factors affecting customer loyalty, regard to the wide growth of world wide web this method propones a new vision to increase internet brand loyalty. In this study, two series of questionnaires were distributed, and after identifying the primary factors, matrix questionnaires were designed, and sent those for 14 loyal expert Individuals who familiar with the marketing and branding in this company. In this thesis, after identifying and evaluation of the primary factors, the most effective factors on Internet brand loyalty are including trust, satisfaction, brand credibility, Brand evaluation, Brand Personality, customer care, responsiveness, brand loyalty ,that they have the most strong relationship with loyalty, finally we modeling of the factors affecting customer loyalty on internet brand Manuscript profile

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96 - Identify and Prioritize indicators Of Knowledge-Based Soft Technologies Case Study:Computer Games
Alireza Aliahmadi Tahereh Barideh

This paper has aimed to identify and prioritize the indicators or factors of knowledge-based soft technologies in case study .Computer games industry is a subset of the creative industries, wich can be effective in accelerating the development of Resistance Economy.Beca More

This paper has aimed to identify and prioritize the indicators or factors of knowledge-based soft technologies in case study .Computer games industry is a subset of the creative industries, wich can be effective in accelerating the development of Resistance Economy.Because the creative industries don’t require material or machinery and they use mining mind so cann’t be sanctioned.This paper probes for a comprehensive conceptual framework with an exploratory study and comparative to identify the most important factors which form the background to achieve knowledge-based soft technologies factors and classification of factors on the basis of the characteristics of each component/factor variable within a Tri-Category conceptual framework.With combination of variables and generation of the three dimensions of context,structure,content,the conceptual framework of this study was developed.The proposed conceptual framework was developed with three rounds of Delphi method by collecting data of 22 experts,and model validation study was presented at the end.Base on the finding,48 indicators that affect on computer games industries were founded.So,14 indicators for contextual part ,20 indicators for structur part and 14 indicators for content part were identified.Also,analysis of expert option with Friman test,Showed that content factors(soft technology),the first and the top rated,structure factor(knowledge-based)and contextual factors (technological industry) were ranked second and third in priorities of panel members. Manuscript profile

Open Access Article

97 - An Integrated DEMATEL and Fuzzy ANP Techniques Based Assessment Model For Intrapreneurship with Approach EFQM
Kazem Nasiri Kashani Fazlolah Jamalou Leila Kiani

In today's world, quick changes have varied the competition and also have faced organizational stakeholders with world’s challenges. In this turbulence environment, Intrapreneurship is functionality that can save today's systems as a new phenomenon in the economy at thi More

In today's world, quick changes have varied the competition and also have faced organizational stakeholders with world’s challenges. In this turbulence environment, Intrapreneurship is functionality that can save today's systems as a new phenomenon in the economy at this critical period and play a more active role in economic development. Today, business excellence models also have an important role to deploy the key factors of organizational success and make performance improvements. These models provide the assessment criteria in both enablers and results and make guidelines for organizations to measure their progress and performance in the field of quality and organizational excellence. So it allows creating the needed infrastructure and capabilities for Intrapreneurship based on the EFQM Excellence Model. Therefore, after identifying the effective factors of implementation Intrapreneurship, these features are classified due to their nature at four main criteria include "leadership", "Policy and Strategy", "employees" and "partnerships, resources and processes" that all of them are the enablers of the EFQM model. This paper presents an analytical modeling method that makes practicable a qualitative relationship between the elements of Intrapreneurship. We used the integrated approach of fuzzy Dematel and fuzzy modeling network analysis to determine the relationship and weight relative importance of each element in model. The results indicated “leadership” at the main criteria level has the most highly effect and “employees” has the most important coefficient. Also "senior management support" has the highest importance coefficient and highly effect in the sub-criteria. In this study we presented individual entrepreneurs and Intrapreneurship assessment model that is a comprehensive model and can be used in different organizations and finally we evaluated this model in Iran Power Development Company. Manuscript profile

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98 - Identifying and evaluation the effective factor on successfully implementation of ERP in Small and Medium-sized Enterprises with emphasis on the life cycle of this system (Case Study: Enterprises located in the industrial town of Rasht Sefidroud)
Marzieh Babaeianpoor

ERP system implementation can affect all the functions of the areas in organization and lead to increased efficiency and total productivity in the organization. But usually the organizations face with important problems and barriers such as restrictions on capital, reso More

ERP system implementation can affect all the functions of the areas in organization and lead to increased efficiency and total productivity in the organization. But usually the organizations face with important problems and barriers such as restrictions on capital, resources, poor management and so on during the process of ERP implementation. One of the priorities of economic development in many of the developed countries is small and medium firms. What is important in these companies is ERP system implementation, so in this research we provide a model for successful ERP implementation by using its critical success factors in ERP life cycle. Therefore, study population in this research is small and medium companies based in the industrial city of Rasht Sefidrud taken into account that the number of respondents included 166 patients and for analysing the results by using structural equation modeling (SEM). The results obtained confirm the factors to company's strategy (transparent goals), accuracy of information and knowledge management, organizational structure (organizational readiness), experience, knowledge and expertise of the members of the project team and the support and participation of senior managers in step pre implementation, and approve all contributing factors is in during ERP implementation. As well as factors of change management, system acceptance / resistance ERP, collaboration and communication between departments, participation of stakeholders (end users, shareholders, etc.) and the Steering Committee also approved sample was in ERP post implementation step. Manuscript profile

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99 - The Effect Of Corporate Social Responsibility On Financial Performance And Consumer Reactions In The Food Industries

This research is applied in light of aim, descriptive, survey-based, and field study in light of nature. Theoretical foundations of the research were collected through historical study and its data was obtained by means of random sampling and by aresearcher made questio More

This research is applied in light of aim, descriptive, survey-based, and field study in light of nature. Theoretical foundations of the research were collected through historical study and its data was obtained by means of random sampling and by aresearcher made questionnaire, which its total reliability was equal to 978%. The target statistical population of the research includes the managers and the major customers of the selected food firms in khuzestan province. The research sample consists of 540 individuals of managers and customers, who have been selected randomly. For responding the research question, testing the hypotheses and analyzing the collected data, descriptive statistics and inferential statistics, with SPSS and AMOS software, were employed. According to obtained results all research hypotheses have been confirmed, at 95% level of confidence. Furthermore, the research findings have revealed that the research model fits the data collected from the target statistical population.Thus, corporate social responsibility influences onfinancial performance directly and indirectly with the mediating effect of consumer reactions. Manuscript profile

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100 - decision support system design by using data mining tools (CASE STUDY Cultural Assistance of University of Science and Technology)
Rouzbeh Ghousi emad chizari hani vahdani

decision-making,is the most important duty of managers. In the new era , decision-making process has many difficulties and delicacies; so that decision-making without the use of new technologies and information analysis , the objectives will not be achieved as desired. More

decision-making,is the most important duty of managers. In the new era , decision-making process has many difficulties and delicacies; so that decision-making without the use of new technologies and information analysis , the objectives will not be achieved as desired. Efficient management in addition to knowledge & experience management, needs to know how to use information systems. decision support system(DSS) is one of these systems that support decision-making process for managers. In this paper , at first we review the literature of decision support systems; then data mining as a tool to extract information and knowledge from organizational raw data is introduced. This extracted knowledge, may contain concepts and informations that are neglected in organization up to now, so this knowledge can help managers in Decision-making process. Eventually, The findings of this study has been used to help managers and vicars in their decisions at Iran University of Science and Technology(IUST). Manuscript profile

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101 - Developing an export nation brand identity model for Iran
Davood Feiz SeydMohammad Mirmohammadi محمد مهدی ایزدخواه

Brnading is the process involved in creating a unique name and image for a product in the people's mind, mainly through advertising campaigns and other methods with a consistent theme. Today, branding is drawn from a range of products to area sites and places such as ci More

Brnading is the process involved in creating a unique name and image for a product in the people's mind, mainly through advertising campaigns and other methods with a consistent theme. Today, branding is drawn from a range of products to area sites and places such as cities and countries. A kind of branding that is about countries has been called nation branding. Nation branding aims to measure, build and manage the reputation of countries. Anholt believes that nation branding has six aspects: Export, Tourism, Investment and Immigration, Culture and Heritage, People and Governance. This paper will focus on aspet of export and wants to developing an export nation brand identity model for Iran. In order to extract the concepts of this model the grounded theory has been used. Then, to drawing the model, ISM has been used. Manuscript profile

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102 - Impact of SC Enablers on SC Sustainability with moderating role of SC performance in machine made carpet industry of Iran.
Esmaeil Mazroui Nasrabadi abbas shoul

One problem of machine made carpet industry problems is short life, then attending to sustainability is crucial. In recent years, social dimension, environmental dimension and financial dimension is regarded as sustainability dimensions. For achieving sustainability, di More

One problem of machine made carpet industry problems is short life, then attending to sustainability is crucial. In recent years, social dimension, environmental dimension and financial dimension is regarded as sustainability dimensions. For achieving sustainability, diverse enablers have been introduced. The role of SC performance in this relationship is vague. In this study we investigated Impact of SC Enablers on SC Sustainability with moderating role of SC performance in machine made carpet industry of Iran. Statistical Society in first step is expert and in the second step is machine made carpet firms. For analyzing data, we use Delphi, EFA and DFA. Result has been showed that SC performance has the mediation role in the relationship between enablers and sustainability. In enabler's dimension, knowledge and info management and good relationship have the first importance. In SC performance and SC sustainability we didn't see any difference. Manuscript profile

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103 - Overview of the effect of dimensions of intellectual capital and employee satisfaction based on internal marketing on competitive advantage
Majid Esmaeilpour Alireza kamyab Javad Dokuhaki

Since manpower turned to be one of the most precious resources within an organization, job satisfaction leads to increasing productivity within organization so far as a distinctive competitive advantage develops within the organization, resulting in profitability, survi More

Since manpower turned to be one of the most precious resources within an organization, job satisfaction leads to increasing productivity within organization so far as a distinctive competitive advantage develops within the organization, resulting in profitability, survival and continuous development of organization which are deemed to the ultimate aim of any organization. The present research aims to examine the effect of dimensions of intellectual capital and employee satisfaction based on internal marketing on competitive advantage within import-export companies in Port of Bushehr. In this regard, 99 questionnaires were distributed among the managers and employees within import-export companies in Port of Bushehr, for which PLS software was used to analyze data in the questionnaires. Findings indicated that there is a positive significant relationship between competitive advantage and "human capital and customer capital", yet the structure capital of the intellectual capital has no effect on the competitive advantage. Further, all the dimensions of internal marketing including training and development of employees, reward system and internal communications had a positive significant effect on job satisfaction. Ultimately, a positive significant relationship was found between job satisfaction and competitive advantage. Manuscript profile

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104 - Strategic orientation of the business and its impact on brand performance
Ali Pourang Pourang

Undoubtedly, the success of a business is the business of brand performance. Company performance is influenced by the competitive advantage and competitive advantage, resulting in output of a firm's strategy is to lead a company relative to competitors in the market sho More

Undoubtedly, the success of a business is the business of brand performance. Company performance is influenced by the competitive advantage and competitive advantage, resulting in output of a firm's strategy is to lead a company relative to competitors in the market shows. Business strategies include integrated measures in search of competitive advantage. This strategy, to a management plan for an area or business' activities of the organization to access corporate resources on its successful business performance drives. This study examines the strategic orientation of the business and its impact on brand performance of listed companies in Tehran Stock Exchange during the period from 1388 to 1393 was conducted. The study population was all firms active in the Tehran Stock Exchange that the filters were finally selected as statistical sample of 110 companies. In this study the strategic direction of the business to prospective companies and corporations defensive been divided into two categories and the combined scoring system was used to determine the strategy of each company. In addition to measuring brand performance of the two financial indicators Return on assets, return on equity is used. The results indicate that the strategic orientation of companies in the business a significant effect on brand performance through both indicators are used; In other words direct and significant relationship between the company's strategic orientation in the business and financial performance indicators of its brand through brand performance there. Manuscript profile

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105 - Assessing the impact of organizational change tend to increase customer satisfaction with regard to relationship marketing
zahra ameri

According to the important of the customer and customer satisfaction in successfully of organizations, and also the role of marketing methods in increasing the customer satisfaction, this study aims to evaluate the effect of tendency to organizational change on customer More

According to the important of the customer and customer satisfaction in successfully of organizations, and also the role of marketing methods in increasing the customer satisfaction, this study aims to evaluate the effect of tendency to organizational change on customer satisfaction. In this evaluation the effect of relationship marketing is considered as a mediator variable. This study is a practical search in terms of aim and is a descriptive survey in terms of method. The research scope contains the banking services and data is gathering by questionnaires of acceptance the organization changes, relationship marketing, and customer satisfaction through the interviewer by the Melli Bank experts of Iran. The validity and stability of the questionnaires are evaluated by content validity and Cronbach’s alpha index respectively. The amount of three questionnaires have obtained 0/887, 0/898, and 0/833. In this study the relation between variables and their affects are determined via regression test and structural equations. The result show that the tendency to organizational change is effective on relationship marketing and customer satisfaction, and also the relationship marketing is effective on customer satisfaction. Manuscript profile

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106 - Investigating the effect of information technology on the capital decentralization and optimal management of Tehran city
Ali Naimi-Sadigh Arman Sajedinejad

Decentralization with the concept of transferring or resigning the power and decisions authorities from power centers and associated organizations has political, economical, cultural, and social dimensions. One of the most strategic approaches to decrease the problems More

Decentralization with the concept of transferring or resigning the power and decisions authorities from power centers and associated organizations has political, economical, cultural, and social dimensions. One of the most strategic approaches to decrease the problems of Tehran as a centralized capital city is decentralization. In fact, decentralization not only leads to progress, growth, and social development for other cities of the country, but also enhances the capital administration. In this research we discuss that information technology management can lead to decentralization of Tehran with the minimum challenges and costs. Also, it can help the capital administration. Hence, in this paper, with interdisciplinary approach we first investigate the attractions of Tehran, and then apply an analytical hierarchy process (AHP) method to rank the attractions. Finally, we highlight the factors which can reduce the number of visits to Tehran by developing information technology. In fact, we propose the use of information technology to provide these attractions available in the other cities. Pairwise comparisons of attribute preferences are determined by experts from public and private organizations. The research findings shows that information technology not only has a significant effect on traffic reduction and optimum administration of Tehran city but also cause a much fare assignment of Tehran facilities to the other cities in the country. Manuscript profile

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107 - Providing operational models to support local production in benchmarking from successful efforts in this field in the world.
seyyed alireza mirmohammad sadeghi iman sadeghzadeh

Abstract The benchmarking tools is one of the key research tools in the world that help programmer to to develop and operate applications with the aim of reducing the cost of trial and error. In this study, after much investigation at eight countries in the field of p More

Abstract The benchmarking tools is one of the key research tools in the world that help programmer to to develop and operate applications with the aim of reducing the cost of trial and error. In this study, after much investigation at eight countries in the field of protectionism of local product we select 8 countries with different culture and economy that include the United States of America, Australia, Great Britain, Canada, Malaysia, India, New Zealand and South Africa after that we identify more than 12 key factors that be done in all of this country, then at the second step we try to identify effective measures for implementation in IRAN then we interview with more than 15 experts in the field of economy and production , result is, producing eight mining Key Pivot suitable for implementation in the country aimed at increasing the public's consumption of domestic goods. Manuscript profile

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108 - شناسایی فرآیندهای کسب‌وکار (مطالعه موردی: شرکت ساماندهی صنایع و مشاغل شهر تهران)
Mehrdad Agha Mohammad Ali Kermani حیدر بیرانوند Atieh bozorgipour

مدیریت فرآیندهای کسب‌وکار یک روش‌شناسی نظام‌مند به‌منظور شناسایی، طراحی/ بازطراحی، ایجاد، مستندسازی، اندازه‌گیری، پایش و کنترل فرآیندهای کسب‌وکار، به‌منظور ایجاد ارزش برای مشتریان سازمان با چابکی بالاتر است. پژوهش حاضر با توجه به اهمیت بسیار بالای شناسایی فرآیندها به عن More

مدیریت فرآیندهای کسب‌وکار یک روش‌شناسی نظام‌مند به‌منظور شناسایی، طراحی/ بازطراحی، ایجاد، مستندسازی، اندازه‌گیری، پایش و کنترل فرآیندهای کسب‌وکار، به‌منظور ایجاد ارزش برای مشتریان سازمان با چابکی بالاتر است. پژوهش حاضر با توجه به اهمیت بسیار بالای شناسایی فرآیندها به عنوان سنگ بنای طراحی و بهبود مستمر فرآیندهای کسب‌وکار، به ارائه یک رویکرد جدید و بسیار کارا جهت شناسایی فرآیندهای سازمان پرداخته است. معماری فرآیندهای سازمانی عنوان این رویکرد می‌باشد. در ادامه، شرکت ساماندهی صنایع و مشاغل شهر تهران به عنوان مطالعه موردی مورد بررسی قرار گرفته است و سه مورد از فرآیندهای اصلی آن شناسایی‌شده‌اند. نتایج نشان می‌دهد که با استفاده از این روش، امر شناسایی و کشف فرآیندهای سازمان با دقت و کارایی فوق‌العاده بالایی صورت پذیرفته و در قالبی کاملاً استاندارد ارائه می‌گردد. Manuscript profile

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109 - Stuyding the relationship between assertiveness and empathy of faculty members who have managerial positions (case study:Valiasr university of Rafsanjan)
marzieh kahnooji

Objective: the main goal of the present research is to study the relationship between assertiveness and empathy of faculty members who have managerial positions. Method: this is a correlative-applied research. statistical population of the research includes all faculty More

Objective: the main goal of the present research is to study the relationship between assertiveness and empathy of faculty members who have managerial positions. Method: this is a correlative-applied research. statistical population of the research includes all faculty members with managerial positions in academic year 2015-2016 in Valiasr University of Rafsanjan. The number of them is 61 persons. The statistical population has been studied as the sample. Data were gathered by standard questionnaires of assertiveness (Gambrel & Richy) and empathy (Davis). Data were analyzed by descriptive and infrential statistics.Findings: results of data analysis suggest that there is no significant relationship between managers’ assertiveness and viewpoint and between amount of imagination and empathetic attention and there is relationship between managers’ assertiveness and personal distress.Conclusion: results of the research suggest that there is no relationship between assertiveness of faculty members with managerial positions and dimensions of empathy. Therefore, it is necessary to pay attention strictly to these dimensions in behaviors of managers. It is recommended that managers are chosen more accurately by holding educational periods, related workshops and more scientific selections. Manuscript profile

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110 - بررسی نقش ابزارهای مدیریت دانش در توانمندسازی کارکنان با استفاده از AHP فازی
Alireza Aliahmadi

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111 - بررسی نقش ابزارهای مدیریت دانش در توانمندسازی کارکنان با استفاده از AHP فازی
Alireza Aliahmadi میثم جعفری

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112 - بررسی اثر رهبری و مدیریت دانش بر عملکرد سازمانی در مراکز تحقیق و توسعهای

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113 - شناسایی و اولویت بندی شاخص های موثر بر رضایت مشتریان(CSI) به عنوان پیشنیاز مدیریت ارتباط با مشتری (CRM) در بانک ملت
freshte amin

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114 - طراحي مدل سیستم خدمات انعطاف پذیر FSS در نظام بانکی
freshte amin

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115 - A Functional Analysis of National Innovation System of IRAN
Javad Soltanzadeh Kavous Heydari Hamideh Dabbaghi Reza Ansari

Performance of Innovation system is one of the most important segments of planning in every country which is needed for economic and social prosperity, security and welfare. But the lack of achievement to scientific purposes in Iran indicates that there are many challen More

Performance of Innovation system is one of the most important segments of planning in every country which is needed for economic and social prosperity, security and welfare. But the lack of achievement to scientific purposes in Iran indicates that there are many challenges toward innovation system and its progress. In the other word, it is necessary for improving national innovation system to be affected by consistent and clear policies. It means that a kind of policies is needed which can define the contribution of each players in the innovation system and the rate of their participation. Achieving to this goal, makes us to use a scale for measuring the policies and let us to evaluate and identify the pros and cones. Also, this approach toward the innovation system makes it better than the past and helps us to create more functional and strategic policies in the future. For this goal, we study a wide theoretic framework and 16 previous studies to suppose a functional scale consist of five levels named: Management and policy making, Knowledge creation and accumulation, Knowledge diffusion, Knowledge exploitation and Infrastructure. The results show that there are 159 weaknesses and shortcomings in innovation system according to the opinion of experts. In addition we supposed 43 indicators related to five levels scale for making functional policies of innovation in the future. Manuscript profile

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116 - A model for change governance structures for implementation theocracy based velayat-e faqih

The Iranian people, led by Imam Khomeini revolted for the establishment of Islamic rule. Today the world's ‎dominant discourse is democracy and for this purpose, the nature of the government of Iran became Islamic Republic that ‎democracy is form and Islamic is terms o More

The Iranian people, led by Imam Khomeini revolted for the establishment of Islamic rule. Today the world's ‎dominant discourse is democracy and for this purpose, the nature of the government of Iran became Islamic Republic that ‎democracy is form and Islamic is terms of content of government. Due to the lack of experience of Islamic countries in ‎democratic, western systems of governance was accepted to implement democracy. For Islamization of the government, it ‎placed the Supreme Leader at the head and the Guardian Council supervisory of parliament. Now, after nearly four decades ‎is essential to be revised in the governance structures. If there is a fault in the system should be desgined a system based on ‎religious approch and according to the conditions implement that in the absence of Imam Islamic roles should be ‎implemented. ‎ The study based on religious principles, characteristics of Islamic government and conditions of our country a ‎model for implementing religious government is designed. Content analysis method is used to obtain principle that should ‎be considered in the design of governance structures. For finding religious (Islamic) government a questionnaire among 30 ‎people who were selected snowball was distributed and analyesd with AHP method. For the realization of these features ‎according to religious principles and features of Iranian people, a system was designed that accordind to the idea of ten of ‎experts was revised. ‎ Keywords: neighborhood management, theocracy, theocracy structure, urban managementthe supreme leader.‎ Manuscript profile

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117 - Choose the best suppliers with a decision support system based on self-organizing neural networks in Oil Projects
Meysam Jafari Eskandari mostafa yousefi

One of the most essential activities to create the appropriate supply chain is supplier selection process. The system must be capable of providing buyer's requirements in terms of quality products, at affordable prices and at the appropriate time and volume. The nature More

One of the most essential activities to create the appropriate supply chain is supplier selection process. The system must be capable of providing buyer's requirements in terms of quality products, at affordable prices and at the appropriate time and volume. The nature of these decisions is usually complex and unstructured. In this study, self-organizing neural networks for decision making for the supplier selection decision is provided in a decision support system environment. Using self-organizing neural networks as a clustering techniques, suppliers clustered. new supplier standards compared with spikes winner and will decide on accepting or rejecting provider. The output of the model is supplier selection and evaluation by appropriate conditions for new suppliers. Manuscript profile

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118 - An Integrated DEMATEL and Fuzzy ANP Techniques Based Assessment Model For Intrapreneurship with Approach EFQM

In today's world, quick changes have varied the competition and also have faced organizational stakeholders with world’s challenges. In this turbulence environment, Intrapreneurship is functionality that can save today's systems as a new phenomenon in the economy at thi More

In today's world, quick changes have varied the competition and also have faced organizational stakeholders with world’s challenges. In this turbulence environment, Intrapreneurship is functionality that can save today's systems as a new phenomenon in the economy at this critical period and play a more active role in economic development. Today, business excellence models also have an important role to deploy the key factors of organizational success and make performance improvements. These models provide the assessment criteria in both enablers and results and make guidelines for organizations to measure their progress and performance in the field of quality and organizational excellence. So it allows creating the needed infrastructure and capabilities for Intrapreneurship based on the EFQM Excellence Model. Therefore, after identifying the effective factors of implementation Intrapreneurship, these features are classified due to their nature at four main criteria include "leadership", "Policy and Strategy", "employees" and "partnerships, resources and processes" that all of them are the enablers of the EFQM model. This paper presents an analytical modeling method that makes practicable a qualitative relationship between the elements of Intrapreneurship. We used the integrated approach of fuzzy Dematel and fuzzy modeling network analysis to determine the relationship and weight relative importance of each element in model. The results indicated “leadership” at the main criteria level has the most highly effect and “employees” has the most important coefficient. Also "senior management support" has the highest importance coefficient and highly effect in the sub-criteria. In this study we presented individual entrepreneurs and Intrapreneurship assessment model that is a comprehensive model and can be used in different organizations and finally we evaluated this model in Iran Power Development Company. Manuscript profile

Open Access Article

119 - Implementation of the strategic management model cultural organizations (Institute for the Intellectual Development of Children and Young Adults)
vajholla ghorbanizadeh fattah sharifzadeh davood hosseimpur محمود مروج

We believe that the pace of change and complexity Social and cultural conditions The need for policy-making in general and Organization over the past revealed The process of considering and implementing policies Is crucial Research shows Despite the formulation More

We believe that the pace of change and complexity Social and cultural conditions The need for policy-making in general and Organization over the past revealed The process of considering and implementing policies Is crucial Research shows Despite the formulation of appropriate policiesThe many reasons , Including incomplete or improper implementation of policies The results are not optimal And policies and decisions The failure would result in So that this mess in the cultural program - which has enjoyed the additional complication More than other areas of planning as Manuscript profile

Open Access Article

120 - Exploring driver's refueling behaviors and tendencies in order to design the hydrogen fueling stations infrastructure (Case Study: Mashhad city
Ehsan Lotfi Reza Sheikh Bozorgmehr Ashrafi

The aim of this paper is to present an optimization model in order to make a strategic plan to develop hydrogen refueling stations in a city when Origin–Destination (OD) data are not available. This model assumes two objectives: maximizing the traffic covered by the sel More

The aim of this paper is to present an optimization model in order to make a strategic plan to develop hydrogen refueling stations in a city when Origin–Destination (OD) data are not available. This model assumes two objectives: maximizing the traffic covered by the selected hydrogen refueling stations and minimizing the average distance of the city’s inhabitants to the nearest hydrogen refueling station. As OD data are considered to be unavailable, positioning the stations in the highest traffic zones is avoided by a new constraint that takes into account information on the distribution of existing conventional refueling stations. This model is applied to Mashhad of about 3 thousand square with a population of around 3 million. This application had used the results of a survey on more than 200 drivers on their current refueling preferences, their willingness to use alternative fuel vehicles and their minimum requirements (regarding maximum distance to be traveled to refuel and number of stations in the city) when establishing a network of alternative refueling stations Manuscript profile

Open Access Article

121 - Innovation in research; application of ICT for research challenges in IRAN
seyed reza fatemi amin ebrahim mahmoodzade

Manuscript profile

Open Access Article

122 - Design and Presentation model of competency-based succession management system of Islamic Azad University managers (research based on qualitative approach grounded)
ALI RAEIS POOR siros tadbiri ehsan sadeh alireza afsharnejad

Succession management is an forecasting an organized effort by the organization to maintain the continuity of leadership in key positions and ensures capital development knowledge for the future.Studies have shown that even in developed countries can be seen succession More

Succession management is an forecasting an organized effort by the organization to maintain the continuity of leadership in key positions and ensures capital development knowledge for the future.Studies have shown that even in developed countries can be seen succession at the low level of university . This study aims to explain and modeling for succession management system, Islamic Azad University, using a qualitative approach has been grounded theory.In the present study is to collect data on in-depth interviews among 22 qualified experts, former and current executives and faculty members in research then sampling was chosen. The present study in terms of goal is applied research with a developmental approach and In terms of data collection and data analysis nature is qualitative research and environmental survey. The results of data analysis in three stages open coding, axial coding and selective coding showed nine categories of the model paradigm including causal conditions, pivotal concept meritocracy, strategy deployment, underlying factors and confounding conditions and conditions facilitator and the consequences of the process of succession planning and management at the University of relations between different dimensions reflect it. Manuscript profile

Open Access Article

123 - Investigating organizational characteristics during the go-go and adolescence stages using the PAEI framework and the system dynamics approach
Ramin Mowlanaour Fatemeh Saghafi

Understanding the characteristics of an organization during different stages of its lifecycle help us make appropriate decisions at each stage in order for solving any problem. Employing the PAEI framework proposed by Adizes, and the system dynamics approach, we have an More

Understanding the characteristics of an organization during different stages of its lifecycle help us make appropriate decisions at each stage in order for solving any problem. Employing the PAEI framework proposed by Adizes, and the system dynamics approach, we have analyzed the characteristics and behavior of an organization during the go-go and adolescence stages of its lifecycle. Moreover, using the system dynamics analysis approach, we have plotted the causal feedback loops and stock-and-flow diagrams of each stage of the organizational lifecycle. Then, the output of the simulations of 100 months of the go-go and adolescence stages of the organizational lifecycle performed in the VENSIM software are obtained .Finally appropriate strategies have been proposed for tackling the problems that the organization may face in each stage of its lifecycle. Manuscript profile

Open Access Article

124 - Providing a New Method for Customer Satisfaction Data Analysis (Case Study: Automotive Industry: Logan Car)
mahnaz ebrahimi sadr abadi ali mohammad kimiagari seyed mahdi seyed esfahani

This research aims to provide a hybrid model based on econometrics and clustering to analyze customer satisfaction data. The statistical population of the research,Logan car owners and a sample of 177 customers from Pars Khodro agencies. The researcher, along with ISQI' More

This research aims to provide a hybrid model based on econometrics and clustering to analyze customer satisfaction data. The statistical population of the research,Logan car owners and a sample of 177 customers from Pars Khodro agencies. The researcher, along with ISQI's research team, identified the current needs of customers of all vehicles from post-sales services and by designing a customer satisfaction questionnaire, the effect of each variable on the overall satisfaction of customers according to the high-income group, middle income and low income is measured. Factors affecting overall customer satisfaction based on all income groups include six variables: Provision of parts on time; Description presented when vehicle clearance; Ease of access to dealers; periodic service quality; Quality of repairs; Cost of payment and in the high-income group, three variables are described: Cost of payment; Record mentioned Items by the receptionist at the time of admission; Description presented when vehicle clearance and In the middle income group, four variables are described: Provision of parts on time; Quality of repairs; Description presented when vehicle clearance; Cost of payment and and in the low-income group, it includes four variables: Description presented when vehicle clearance; Provision of parts on time; Quality of repairs; Ease of access to dealers. To run this research of software EViews and Spss is used. Manuscript profile

Open Access Article

125 - Identifying Evaluation Criteria for the Political Behaviors of Chief Administrative Officers at Bank Maskan Iran Using DEMATEL - Fuzzy Delphi Technique
Naser Poursadegh Rashid Zolfaghare zaferani Amir Rezaee

The role of effective and efficient management is becoming more important in today’s competitive world which is undoubtedly full of complexity, ambiguity, and uncertainty in challenging situations, competitions, and conflicts. People associate power with many advantages More

The role of effective and efficient management is becoming more important in today’s competitive world which is undoubtedly full of complexity, ambiguity, and uncertainty in challenging situations, competitions, and conflicts. People associate power with many advantages; therefore, they make many efforts to gain it in organizations. Battling for power raises the discussion of political behaviors in organizations. The aim of this study was to present a multi-index decision-making fuzzy hybrid model of qualitative analysis to identify the dimensions and indices of political behavior occurrence among CAOs at the branches of Bank Maskan in Tehran by using a fuzzy Delphi technique. Moreover, the decision-making trial and evaluation laboratory (DEMATEL) technique was employed to determine how influential and influenceable the indices were. The statistical population included 20 CAOs (Bank Maskan) with at least 10 years of executive and management experience. The research results indicated that Personal Characteristics became known as the most influential dimension with the highest value of (R-J) (1.244) among the evaluation criteria for political behaviors of CAOs at Bank Maskan. Moreover, Occupational Attitudes became identified as the most influenceable dimension according to the lowest value of (R-J) (1.358). Given the highest value of (R+J), Personal Characteristics interacted the most with other dimensions (1.244). Manuscript profile

Open Access Article

126 - Proposing a model for evaluating the Customer Satisfaction Index (CSI) in the field of Information Technology (case study: The ICT guild organization companies in Tehran)
Milad Kolagar Daroonkola

Nowadays, the manufacturing and service organizations are considering customer satisfaction as an important criteria for evaluating the quality of their work. The importance of customers and their satisfaction is going to be the main purpose of organizations. The aim of More

Nowadays, the manufacturing and service organizations are considering customer satisfaction as an important criteria for evaluating the quality of their work. The importance of customers and their satisfaction is going to be the main purpose of organizations. The aim of this study is to propose a model for evaluating the customer satisfaction index (CSI) in the field of information technology (IT), which after reviewing the literature and identifying the main variables of, the factors which have the most important role in the field of evaluating customer satisfaction index were introduced by the analyzes done with Smart PLS 2 and SPSS softwares. According to the results of this study, the significance of all the paths and hypotheses were accepted and the most important of all is the significance of service support in relation to the variables of the American Customer Satisfaction Index (ACSI) which was accepted with a high path coefficient and correlation. This means that service support has a high importance in developing customer and client satisfaction in this field Manuscript profile

Open Access Article

127 - Developing and explaining of the performance enhancing model of company based on the effective components of intellectual capital and organization entrepreneurship
mirza hasan hosseini Aliakbar Jowkar Zynolabdin Rahmani Elham Keshavarz

According to importance of subject, the aim of this study is to evaluate and rank factors of intellectual capital and organization entrepreneurship that aims to improve the performance of corporation. Therefore, after reviewing the literature and interviews with profess More

According to importance of subject, the aim of this study is to evaluate and rank factors of intellectual capital and organization entrepreneurship that aims to improve the performance of corporation. Therefore, after reviewing the literature and interviews with professors and coil industry experts, intellectual capital, organization entrepreneurship and firm performance factors were identified. After designing and distributing questionnaires among coil industry experts, priority and importance of each of these factors with using Fuzzy TOPSIS, FAHP, vikor, ELECTRE were evaluated. According to the results of the above methods in cases not compatible with each other, to achieve the overall ranking of integration methods (POSET) that includes: rating average method, Borda method, Copeland method and integration phase (POSET) has been used. The results obtained from FAHP method, according to the company's performance improvement indicate that the net profit is the most important subcategory of the factors affecting corporate performance improvement; competitive advantages, customer retention, market value of the company; innovation capacity and volume of transaction are at ranking highest respectively. The results obtained from FAHP method indicate that organization entrepreneurship is more significant than intellectual capital of the factors affecting corporate performance improvement. Different Ratings have offered for intellectual capital and sub-scales of Human capital, Structural Capital, Relational Capital, Innovation Capital and Customer Capital factors. To reach a consensus, it was used in the ranking of integration (POSET) method and based on integration (POSET) method is most important factors of intellectual capital that helps to improve company performance improvement in order of importance include: Human capital, Structural Capital, Relational Capital, Innovation Capital, Customer Capital factors and also, the most important factors of Human capital, Structural Capital, Relational Capital, Innovation Capital, Customer Capital regarding to company performance improvement in order of importance Include: Leadership ability, Employees’ competence, Employees’ experience, Employees’ creativity, Individual-level knowledge, Customer satisfaction, Motivation of the personnel, Customer loyalty, Employees’ attitude, Organizational structure, Staff’s experience, Organizational learning, Marketing capability, Databases, Management system, Use of knowledge, Strategically values, Operation process, Information system, Corporate culture, Brand value, Mission-vision, Relationship with suppliers and competitors, Size of organization, Innovation culture, Relationship with other organization, Market intensity, Company lifecycle, Customer appropriateness, Innovation mechanism and Innovation achievements. based on integration (POSET) method is most important factors of organization entrepreneurship that helps to improve company performance improvement in order of importance include: structural factors, underlying factors, behavioral factors and also, the most important factors of structural factors, underlying factors, behavioral factors regarding to company performance improvement in order of importance Include: Entrepreneur organization structure, Entrepreneur organization strategy. Reward system, Political/ governmental factors, Decision making/control, Infrastructure, Organizational culture, Management Support, Communications, Financial system , Availability to resource, Technology, Performance evaluation system, Uncertainty/ changes, Employee empowerment, Information system , Complexity, Research and development system , Risk Taking, Market, Employee's characteristics , Team spirit, Manager characteristics, Foresight , Self-Efficacy ,Creativity and innovation, Previous experience and Entrepreneur Organization leadership style Manuscript profile

Open Access Article

128 - Explanation of Human Resource Development Model Based on Islamic-Iranian Model
vahid nasehi far saeid Askari Masule

This study seeks to explain human resource development models based on Islamic-Iranian model of progress in line with a generalized model in the selective ministries of Iran. The research method is descriptive-survey and is based on cross-sectional data. The questions a More

This study seeks to explain human resource development models based on Islamic-Iranian model of progress in line with a generalized model in the selective ministries of Iran. The research method is descriptive-survey and is based on cross-sectional data. The questions are descriptive and hypotheses are relational. The main question of the research involves how the integrated model of development of human resources based on Islamic-Iranian model of progress in the ministries of Iran is. The population mean test was used to test the hypotheses and Friedman test was used to prioritize variables. Thirteen hypotheses were defined based on the models of previous studies. The population of the study includes all vice presidents and directors of human resources development who are at service for the year ended in 1395 in the selected governmental ministries. The findings of the hypotheses testing indicate the confirmation of all the variables influencing the research model. According to the results of the confirmatory factor analysis, from the organizational perspective factors like organizational justice, cross-organizational factors, training, hardware factors of the working environment, indigenousness of the model, knowledge management, national factors and software factors of the working environment and from individual perspective factors like faith-centeredness and engagement of the employees are effective on the development of human resources based on Islamic-Iranian approach of progress. Finally, the final version of the research model extracted by using confirmatory factor analysis and its fitting was approved. Manuscript profile

Open Access Article

129 - Designing lay-off pattern of human resources in local organizations (Case study: Municipalities of Esfahan province)
محسن صانعی

The purpose of this research is to present a pattern regarding lay-off in local organizations (a case study about municipalities of Esfahan province) and also to analyze the impact of structural, behavioral and individual factors on lay-off and its aspects. The method u More

The purpose of this research is to present a pattern regarding lay-off in local organizations (a case study about municipalities of Esfahan province) and also to analyze the impact of structural, behavioral and individual factors on lay-off and its aspects. The method used to do this research is descriptive and correlative .The method used to collect information is mixed (qualitative and quantitative).In the first stage (qualitative approach), the subjects were 22 experts who had suitable information about the issue of lay-off. A lay-off pattern and the influential factors on lay-off were designed using the fuzzy Delphi method and also fuzzy logic. These two methods were used to have more correlation between the views of the experts. Then, in the quantitative part, a questionnaire was designed in order to evaluate the pattern and then after reviewing the validity of the questionnaire through Exploratory Factor Analysis, it was given to some managers who, based on Judgmental Sampling, had been chosen out of managers of branches and units of municipalities in Esfahan province. The relationships between components of the model were reviewed using structural equation model. The findings demonstrated that the hypotheses were confirmed and the effect of individual, behavioral and structural factors on lay-off, the mutual effect of behavioral and structural factors and also the effect of individual factors on structural and behavioral factors are meaningful and direct.To this end, municipalities can take the right decisions, which are based on the views of experts, about the time of lay-off, the branch or the people who are going to be laid off and also the influential resources in lay-off. Manuscript profile

Open Access Article

130 - Identifying factors affecting bancassurance desks efficiency, Case study: Bank MELLAT and MA Insurance
حمیدرضا نورعلیزاده علی بنیادی نایینی Mohsen Sadeghi

A majority of studies around efficiency assessment just estimate it. Indeed, they don’t address the roots of inefficiency of DMUs. These shortcomings could be resulted from silo approaches conducted by researchers. Our research aims address this gap. We propose a two-st More

A majority of studies around efficiency assessment just estimate it. Indeed, they don’t address the roots of inefficiency of DMUs. These shortcomings could be resulted from silo approaches conducted by researchers. Our research aims address this gap. We propose a two-stage procedure in which first, the efficiency of bancassurance desks are estimated by DEA (Data Envelopment Analysis) and then, roots of inefficiency are identified by a survey designed based on enabler section of European Foundation for Quality Management model (EFQM) and conducted among bancassurance desks employees. This study is applied in terms of purpose, and mathematical as well as statistical in terms of data analysis. The population of this study consisted of all bancassurance desks of BANK MELLAT in 2015. After efficient and inefficient branches of bancassurance have been estimated and ranked, in order to identify factors affecting efficiency, a questionnaire designed according with criteria of EFQM. Reliability of questionnaire was tested by Cronbach's alpha coefficient, and normal distribution of data was tested by using the Kolmogorov-Smirnov test. The effects of variables (factors) on efficiency were evaluated via regression analysis, then obtained answers were tested for research questions. The results of ranking the impact of factors on the efficiency of bancassurance desks showed that employees, partnerships and resources, products and services, strategy, and leadership are the efficient factors, respectively. Manuscript profile

Open Access Article

131 - Identification and Classification of Action Plans Influencing Sustainable Production, using Repertory Grid and Principal Component Analysis Case Study: Industrial Production Companies in Semnan Province
Mohammad ali Shariat Soleyman Iranzadeh Alireza Bafandeh Zendeh

The production sector has come under severe pressure to both cope with its problems and maintain competitiveness, by such factors as diminishing natural resources, climate change, worsening environmental pollution, ecological incompatibility of the industrial age activi More

The production sector has come under severe pressure to both cope with its problems and maintain competitiveness, by such factors as diminishing natural resources, climate change, worsening environmental pollution, ecological incompatibility of the industrial age activities with the environment, and the decline in quality of human life due to the increasing global industrialization. Meanwhile, sustainability, especially in production, and progress towards sustainable production have grown in importance for developed countries aiming to overcome their challenges for a sustainable development. Sustainability is an increasingly significant need for human activities, and achieving a sustainable development has turned into a major priority for human development. Sustainable development is a landscape that simultaneously targets social, economic, and environmental issues in general within the process of development. Meanwhile, the concept of sustainable production, which is intertwined with the concept of sustainable development, targets manufacturing companies and service providers. This study is focused on sustainability of manufacturing businesses, aiming to both identify sustainable production constructs, and evaluate and classify programs that can play a more effective role in this regard. First, dimensions and constructs of sustainable production were identified through interviews and relying on repertory grid technique, from the viewpoint of 33 managers in successful industrial production companies with at least five consecutive and sustainable years of activity across Semnan Province in Iran. Then 33 personal repertory grids and a total of 175 primary personal constructs were elicited for sustainable production. These constructs were explored and analyzed, and an aggregated grid consisting of 87 secondary constructs was drawn. Next, using principal component analysis (PCA), the principal constructs contributing to sustainable production were categorized into two major concepts and their components were determined Manuscript profile

Open Access Article

132 - Innovation in research; application of ICT for research challenges in IRAN
ebrahim mahmoodzade Seyed Seza Fatemi amin

20.1001.1.22286047.1401.21.72.7.6

There is very Challenges and risks in the research projects: articles with seemingly scientific, but the content is weak and superficial, lack of demand approach to carry out research projects, inefficiency in research activities, improper access to documents and knowle More

There is very Challenges and risks in the research projects: articles with seemingly scientific, but the content is weak and superficial, lack of demand approach to carry out research projects, inefficiency in research activities, improper access to documents and knowledge,..., The information and communication technology, especially the web two, provides opportunities for crowdsourcing, mass collaboration, social computing, and open innovation that can solve some of the challenges of research activities. In this study, extracts Challenge of research projects and potential of ICT with themes analysis, Then The effects of ICT capabilities to solve some of the challenges has investigated with DEMATEL method. The results show that the use of ICT in meeting the challenges of research is a significant effect. Although the use of ICT capabilities for research activities common in the world, but these features are not used in our country as well. Research activities in Iran requires innovations and use of ICT Research market and human resource databases in our country are in the preliminary stages. services such as InnoCentive and LinkedIn, will have a significant effect on improving research in our country. Private sector can provides such services and government must to formulate and apply only the required standards. Manuscript profile

Open Access Article

133 - Investigating Effect of Technological Variables and Organizational Learning on Organizational Performance Through the Mediation of Organizational Innovation (Case Study: Iranian Industry Bank)
Mahdi Joneidi Jafari Mohammad Aghdasi

This paper examines the effects of technological variables, including top management support for technology, on the development of technological skills, technological distinctive competencies and organizational learning. It also examines the effects of technological dis More

This paper examines the effects of technological variables, including top management support for technology, on the development of technological skills, technological distinctive competencies and organizational learning. It also examines the effects of technological distinctive competencies and organizational learning on organizational innovation. How these variables affect organizational performance. This study was conducted using a descriptive-survey research method with a sample of 30 banks approved by the Central Bank of Iran using a questionnaire and through structural equation method. The results of the research show that: (1) top management support has a positive impact on the development of technology skills, technological distinctive competencies, and organizational learning. (2) Technological distinctive competencies and organizational learning, directly or indirectly through organizational innovation, have a positive impact on organizational performance. It was also confirmed that innovation has a positive impact on organizational performance. Research also has recommendations for business professionals that the creation of merit is complex and a long-term process that should be pursued with the long-term strategy of the company. Therefore, the involvement of management through the design of an entrepreneurial strategy is also a major issue. Manuscript profile

Open Access Article

134 - Prioritize Allocating Budget For Civil Project In Ministry of Sience, Research and Technology Using Fuzzy Anatical Hierarchy Process and Fuzzy Topsis
Alireza Aliahmadi Mohsenali Shayanfar Mostafa Farmani

Recently, decisions and debates related to it, such as the allocation of credits for planes and projects at the country level and at managerial levels, are a major issue in organizations, ministries and official institutions of the country. The proposed model for budget More

Recently, decisions and debates related to it, such as the allocation of credits for planes and projects at the country level and at managerial levels, are a major issue in organizations, ministries and official institutions of the country. The proposed model for budget allocation is a tool for accelerating decision making by managers. In this research, which was conducted to prioritize development projects at Science Research and Technology ministry , in addition to the management decision making quicknessusing, it has been tried to answer the question ,which is the most appropriate choice among options available (projects) using multi-index models? This method is based on decision-making and decision-making matrix basis. To this end, in this research, a multi-index model is used to answer what factors are to be allocated This research studies how to design aeffective model for allocating credit to development of the construction projects in the Ministry of Science, Research and Technology using multi-criteria techniques. The purpose of this research is to identify and rank effective indicators on credit allocation and Their grading (importance coefficient) and choosing the optimal option and preparing a credit allocation model. After initial refinement among the indicators and criteria, using the fuzzy hierarchical process method and the fuzzy topisation method, which are the multi-Criteria decision-making methods and with the help of MATLAB software and other related software which is one of the most important tools for accelerating multi-criteria decision-making techniques, criteria and indicators are ranked and weighted. Manuscript profile

Open Access Article

135 - Detecting obstacles and chalenges of formation and development of innovation system in Iran’s General Aviation Sector
Bahareh Nabavi Fatemeh Saghafi Manoucher Manteghi mehdi Mohammadi

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Open Access Article

136 - Impact of privatization through exchange on the performance of banks in interest-free banking system based on economic resistive criteria
Mohammad Nasr Isfahani Mahmood Pirzadi

After Islamic Revolution in Iran, all private banks were announced public based on Article 44 of the constitution. Accordingly, all private banks were replaced by public integrated banking system. However, establishment of credit financial institutions since1997 paved t More

After Islamic Revolution in Iran, all private banks were announced public based on Article 44 of the constitution. Accordingly, all private banks were replaced by public integrated banking system. However, establishment of credit financial institutions since1997 paved the way to establish private banks. Finally, central bank announced its agreement for establishment of private banks in February 1998. In April 2000, the law of establishment of non-public banks was passed. In this study, the performance of private banks during 2005 to 2015 was assessed to investigate their failure or success. Additionally, using the Delphi method and investigation of balance sheet of banks, a comprehensive reportwas obtained from status of privatebanks and the impact of privatization on the banking indicators was examined. The results of assessment of balance sheets and obtained data obtained show privatization of banks had a positive impact on efficiency and profitability of banks.In addition, according to the results, "Premium Features" of private banks compared to public banks includedreducedtotal costs of money, reducedoutstanding loans and doubtful debts of the bank, reduced gap between the interest rate paid on deposits and interest received from a given facilities, updating and creating a modern information structure of banking, providing new service, increased productivity of human resources, using specialists and educated manpower, increased profitability, creating a competitive environment and transparency of information, reduced reliance on central bank at deficits times, and management of risk.In addition, by using the Delphi technique, "Top Premium Features" of private banks compared to public banks were obtained and they were weighted using FANP method. Accordingly, four criteria of reduced total costs of money, reducedoutstanding loans and debts, creating a competitive environment and increased productivity of human resources had the highest weights, respectively. Manuscript profile

Open Access Article

137 - Developing a Performance Assessment Model for Industrial Organizations Based on Resilient Economics Policies and Sustainable Planning Based on Balanced Scorecard
hamidreza Masoudi Meysam Jafari Eskandari Alireza Aliahmadi

Each organization and in general each state, regardless of its activity, size and structure, is trying to improve its performance to the best of its ability to maintain its existence. Many of the criticisms of traditional performance evaluation systems are due to their More

Each organization and in general each state, regardless of its activity, size and structure, is trying to improve its performance to the best of its ability to maintain its existence. Many of the criticisms of traditional performance evaluation systems are due to their failure to measure and monitor multiple performance dimensions due to the over-concentration of indices that are lacking in efficiency. In this paper, attention has been paid to the effective components in mapping out the road for improving organizational performance with a special look at the balanced scorecard approach based on resistance policies. Accordingly, a study was conducted to identify the indicators that affect the performance of organizations, and one hundred and fifty identifiers were identified and in the structure of the balanced scorecard developed in the dimensions: 1- Customerism and customer needs 2. Financial empowerment and business Income 3. Main Processes and Support 4. Growth and Learning 5. Effectiveness and Impact on Society 6. Leadership and engagement with business. Then, using the factor analysis method, we reduced the indexes, which resulted in the index output dropping by 91% to 43 indexes. In the next step, after identifying the strategic factors affecting the future conditions of the industrial organizations, we developed the scenarios using the Wizard scenario software. In the final step, using the decision methods, we will examine the impact of indicators in different scenarios. Manuscript profile

Open Access Article

138 - Structural Modeling of strengthening purchase intention in the Instagram as a social network
یاسر سبحانی فرد

The effect of social networks on consumer behavior in cyberspace is growing. The popular social network Instagram as one of the networks are strengthening their role in purchasing intention. This article seeks to examine know how advertising on the social network Instag More

The effect of social networks on consumer behavior in cyberspace is growing. The popular social network Instagram as one of the networks are strengthening their role in purchasing intention. This article seeks to examine know how advertising on the social network Instagram and its role on the consumer`s shopping intention. In this regard, the study has tested effect of six advertising factors in Instagram on the shopping intention. Population of this study is Instagram users in the city of Qazvin. To generalize the results to the community infinite by random sampling, 384 samples were elected. To answer hypotheses and test the study model, structural equation modeling was used. The results confirm the study's model and majority of hypotheses. Test results showed that the informativeness and advertising creativity, have a positive effect on attitudes toward empathy expression and and this will also affect the intention to express empathy and this reality have positive affect on Purchase intention. Manuscript profile

Open Access Article

139 - Synergistic leadership, post-modern approach to human resource flexibility and voice behavior
Sead aibaghi esfehani Ramin Elahi Elahi

Nowadays, In developing countries the women's participation in senior sectors of the organizations is lower than men, thus glass ceilings and walls have limited horizontally and vertically movement of women in the organizations. The synergistic leadership theory is the More

Nowadays, In developing countries the women's participation in senior sectors of the organizations is lower than men, thus glass ceilings and walls have limited horizontally and vertically movement of women in the organizations. The synergistic leadership theory is the post-modern approach to leadership that conceptualized the presence of women in leadership positions of the leadership of the organizations as the synergistic agent in the organizations. This study aims to evaluate the effect of synergistic leadership on flexibility of human resources, in this evaluation the effect of the voice behavior of employees is considered as a mediator variable. This study is a practical search in terms of aim and is a descriptive survey in terms of method. The realm of study is the offices of social security organizations which is located in Tehran. For doing this study for measuring synergistic leadership in organization is used through the questionnaire of synergistic leadership, Thus after validation testes, reliability and validity were approved. Data analysis is done by using regression test and structural equations through software Amos and the findings of the research show the positive effect of synergistic leadership on the flexibility of human resources and also confirmed the positive and significant effect of synergistic leadership on the voice behavior of employees. Manuscript profile

Open Access Article

140 - The impact of human resource competencies on performance of knowledge- based companies
فیروز افشارفر abbas abbaspour

Human resource has been exposed to many challenges and developments in recent decades. These challenges and changes. Has affected all aspects of human resource functions, including custodians, units and human resources systems. Custodians of human resources in the era o More

Human resource has been exposed to many challenges and developments in recent decades. These challenges and changes. Has affected all aspects of human resource functions, including custodians, units and human resources systems. Custodians of human resources in the era of newly emerging are responsible new roles. Such roles that the custodians of human resources to effectively perform the tasks and activities have to do, are include strategic partner, functional export, Employee Advocate, human capital developer, This roles is to indicate what activities and actions must be performed. For playing efficient of roles, which requires new competencies of the human resources custodians in that field should be capable, the current research with studding aspects of competence in human resources, tried to investigate the efficient of this aspects on the organizational performance in Knowledge- based case study. Manuscript profile

Open Access Article

141 - Determining the core capabilities of the network of collaborators in Complex Product Systems R&D outsourcing (Case study: An industrial organization)
Hassan Torabi Hossein Dehghani poodeh Mohsen Cheshmberah Mohammad Hussein Karimi gavareshki Reza i Hosnav

Network of collaborators is the most important approach of organizations in CoPS R&D projects conduction as completing such projects requires specific resources and is beyond the capabilities of a single organization. Obviously the capabilities of the network of collab More

Network of collaborators is the most important approach of organizations in CoPS R&D projects conduction as completing such projects requires specific resources and is beyond the capabilities of a single organization. Obviously the capabilities of the network of collaborators have a significant role in mentioned collaboration. So in this paper fundamental indicator of those capabilities were firstly specified by literature review. Secondly final indicators were selected using survey of experts of a CoPS producing company. Thirdly these indicators were classified in components by expert survey and using SEM in LISREL software. These components encompass collaborators competency (incorporating knowledge and skillfulness, keeping up to date, complying to standards and financial ability), task performance capability (incorporating project quality, time and responsibility during and after project completion) and adaptability (incorporating accordance to values, time and flexibility in deliverables). The results of hypothesis tests illustrate that competency has a significant and positive impact on task performance and the latter has a similar impact on adaptability but there is no direct and significant correlation between competency and adaptability while there exists an indirect one. Manuscript profile

Open Access Article

142 - Transformational Leadership and Development of Marketing Capabilities: Explaining the Mediating Role of Strategic Orientations of Market and Entrepreneurship Orientation
iman hakimi

Strategic orientations are considered as a combination of resources, behavioral patterns, and value points of a company in the market to provide products and services tailored to the market. On the other h&, the need for continuous organizational change in a dynamic and More

Strategic orientations are considered as a combination of resources, behavioral patterns, and value points of a company in the market to provide products and services tailored to the market. On the other h&, the need for continuous organizational change in a dynamic and changing environment today is the presence of transformational leaders. Due to the increasing attention given to leadership in creating change and organizational performance around the world, this study tries to examine the relationship between transformational leadership and organizational performance by mediating the strategic orientations of entrepreneurship and market orientation, from the perspective of senior executives of small & medium enterprises In the food industry of Kerman Province in the first six months of 2017. The data gathering tool was questionnaire & data analysis was done by using LISREL and PLS softwares. The results show that transformational leadership has significant effect on both market and entrepreneurial tendencies; but evidence suggests a lack of support for the mediating role of market orientation in the relationship between transformational leadership & marketing capabilities; and confirming the indirect impact of transformational leadership on developing marketing capabilities & performance improvement merely through the entrepreneurship orientation in our studied businesses. Manuscript profile

Open Access Article

143 - The effect of service brand dimensions on brand loyalty with the mediating role of customer satisfaction and brand attitude: A case study of Keshavarzi Bank branches in Torbat-e Heydarieh
وجیهه هوشیار Mohammad rostampour

Today, research on brand has acquired a special position in business, because the issue, through its impact on customer satisfaction and loyalty, can be very influential in the survival and life of a service entity. Accordingly, the purpose of this research is to invest More

Today, research on brand has acquired a special position in business, because the issue, through its impact on customer satisfaction and loyalty, can be very influential in the survival and life of a service entity. Accordingly, the purpose of this research is to investigate the effect of service brand dimensions on customer loyalty to a brand. The study was conducted in the population of customers of Keshavarzi Bank branches in Torbat-e Heydarieh. We tested the effect of brand dimensions (brand evidence, brand hearsay) on customer satisfaction and brand attitude as well as the effect of brand attitude on customer loyalty through seven hypotheses. For this purpose, we used structural equation modeling and LISREL software. Hypothesis testing was conducted on a sample of 322 subjects that were selected by random sampling method. Confirmatory factor analysis was used to assess the validity of research instrument (questionnaire), and the results showed an acceptable validity for each variable in the questionnaire (test statistic for all variables was higher than 4%). The reliability of the questionnaire was measured using Cronbach’s alpha test and the test statistic for all variable was higher than 7%, which indicates that the questionnaire has a good reliability. Moreover, all the seven hypotheses of the study were confirmed. Manuscript profile

Open Access Article

144 - A model to collaborate on R&D projects based on TRL
Hassan Torabi Hossein Dehghani poodeh Mohsen Cheshmberah Mohammad Hussein Karimi gavareshki Reza i Hosnav

Regarding the importance of CoPS in providing the organization with technological capability and the differences existing between these systems and mass products, it is essential to develop a model to collaborate on CoPS R&D. Exploitation of the capabilities of the netw More

Regarding the importance of CoPS in providing the organization with technological capability and the differences existing between these systems and mass products, it is essential to develop a model to collaborate on CoPS R&D. Exploitation of the capabilities of the network of collaborators is a desirable option due to inability of the organization in providing the resources comprising finance, human, facilities and expertise. Reviewing the literature on CoPS and technological collaboration incorporating the kind and motivations of collaborators and organizational forms of collaboration and interviewing 18 experts of the organization, a model was developed based on TRL approach and fuzzy cognitive mapping tool. Considering the model developed, the steps of project is classified into 3 categories: Green(able to be collaborated in network), Yellow (able to be collaborated on condition) and red (unable to be collaborated). The role of the members of the network and the strategy of collaborating with them is specified as follows: R&D contract with universities and consulting agents, Educational acquisition with faculty members, outsourcing the projects intended as military service compensation, and R&D contract or research funding with knowledge-based institutions. On the other hand, the position of technology developing and designing centers is specified employing the national innovation system as an upper hand document. Validity of model is proven by checklist of good theories. Manuscript profile

Open Access Article

145 - Investigating the Impact of Sustainable Supply Chain on Organization Performance using Balanced Score Card Approach (Case of: Fajr Jam Gas Refinery)
Abbas Shoul saeid sadeghi laleh abbaslo

The concept of sustainable supply chain management (SSCM) has been considered as an important organizational philosophy to achieve more profits by reducing environmental and social risk. In fact, the environmental management with an emphasis on environmental protection More

The concept of sustainable supply chain management (SSCM) has been considered as an important organizational philosophy to achieve more profits by reducing environmental and social risk. In fact, the environmental management with an emphasis on environmental protection is one of the most important issues of customers, stakeholders, governments, employees and competitors. The main aim of this research is to assess impact of sustainable supply chain management on performance of Fajr Jam Gas Refinery using balanced scorecard approach. The data for this research collected through the questionnaires that sent to 80 managers and expert of Fajr Jam Gas Refinery. To analyze the data, partial least squares (PLS) method and smart PLS-Graph software version 3 was used. The results reveals that sustainable supply chain management has a significant positive effect on performance of Fajr Jam Gas Refinery. Finally, some practical offers and strategies for managers and some suggestions for future research of researchers are provided. Manuscript profile

Open Access Article

146 - Evaluating performance of IT department a fuzzy AHP and BSC approach
محسن ناظم بکایی

In this ever-changing world, information technology (IT) is a must for the survival of a company, and the functions of IT department is becoming increasingly important. The assessment of IT department is critical to understand how the department contributes to organizat More

In this ever-changing world, information technology (IT) is a must for the survival of a company, and the functions of IT department is becoming increasingly important. The assessment of IT department is critical to understand how the department contributes to organizational and strategic goals. Because IT department performs many tasks that cannot simply be measured by monetary units, evaluation methods that solely rely on financial measures are not adequate. The objective of this study is to construct an approach based on the fuzzy analytic hierarchy process (FAHP) and balanced scorecard (BSC) for evaluating an IT department in the company studied. The BSC concept is applied to define the hierarchy with four major perspectives (i.e. financial, customer, internal business process, and learning and growth), and performance indicators are selected for each perspective. A fuzzy AHP (FAHP) approach is then proposed in order to tolerate vagueness and ambiguity of information. A FAHP information system is finally constructed to facilitate the solving process. The results provide guidance to IT departments in the Industry Case Study regarding strategies for improving department performance. The constructed information system is suggested to be a good tool for solving other multiple-criteria decision-making problems. Manuscript profile

Open Access Article

147 - Determine and rank effective leadership components in cultural and art organizations through an Iranian Islamic approach using Fuzzy Delphi method.
Mohammad chakoshian reza sepahvand mahmoodreza esmaeili amirhoshang nazarpoori

Regarding the significance of culture and cultural and art organizations in the community cultural growth, and according to the leadership signifiacnce in the organizations, the present research is conducted to determine and rank effective leadership components in cultu More

Regarding the significance of culture and cultural and art organizations in the community cultural growth, and according to the leadership signifiacnce in the organizations, the present research is conducted to determine and rank effective leadership components in cultural and art organizations through an Iranian Islamic approach using fuzzy Delphi method. Research statistical population included managers of cultural organizations, cultural experienced management professors, as well as culture experts. 22 research samples were selected using purposeful snowball sampling method. Following literature review and research background and interviewing some experts, 22 components were identified and exposed to the experts through a questionnaire. All 22 components were verified through fuzzy Delphi method. Research results show that leadership components of insight, ethics orientation, religion orientation, tolerance, self-control, dependability, inspiring, refinement, seeking excellence, and finally growth and empowerment are ranked in order. Manuscript profile

Open Access Article

148 - Exploring of Opportunity Identification Process in Corporate of Converging Technologies
Mohammad hashemi Ali Mobini Dehkordi Mohammad Reza Meigounpoory kamal sakhdari

In the present era, technological innovation is a key factor in the development and advancement of societies, and technological entrepreneurship is recognized as the main source of disruptive innovation through identifying and effectively exploiting technological opport More

In the present era, technological innovation is a key factor in the development and advancement of societies, and technological entrepreneurship is recognized as the main source of disruptive innovation through identifying and effectively exploiting technological opportunities. Given the emerging concept of "convergence" in high technologies and novel opportunities resulting from that, it is necessary to recognize the various dimensions of this phenomenon, especially the process of identifying opportunities, as the first and most fundamental step of the technological entrepreneurship process. This research is based on the epistemology of "interpretiveism" and it is exploratory and based on literature on Entrepreneurial opportunities, technological corporate entrepreneurship, interdisciplinary studies and convergent technologies. In this research, the unit of analysis, is the "opportunity identification process" and the level of analysis, is "organization" and the concept of "convergence" as the dominant approach to research has been considered. Also, the research method is qualitative and research strategy, is a multiple case study. The collection of research data has been done through a semi-structured interview and observation of archival documents. The results of the research indicate the great importance of factors such as interdisciplinary understanding, interdisciplinary absorptive capacity, and the type of human capital in the process of identifying opportunities in active companies in the field of converging technologies Manuscript profile

Open Access Article

149 - Critical Success Factors Analyses in Sustainable Supply Chain Implementation with ISM Approach (Case Study: Automotive Industry)

In recently years, the importance of environmental and social performances of industries beside their economic performance resulted in formation of a new concept and approach that is named sustainability. In today’s competitive world, different industries to achieve a c More

In recently years, the importance of environmental and social performances of industries beside their economic performance resulted in formation of a new concept and approach that is named sustainability. In today’s competitive world, different industries to achieve a competitive advantage and maintain their survival, needs to move towards achieving sustainability approach. The main problem is that, the implementation of this approach is simply not possible, and there are several barriers in this way. To deal with this, need to identify and understand the critical success factors. This study aimed to identify and analysis the critical success factors in implementation of sustainable supply chain management in the automotive industry. This paper proposes an interpretive structural modeling (ISM) approach to develop a structural model for evaluating the influential factors among recognized factors. After literature review, the 16 factors based on experts opinions have been selected. In presented research results, the factor of “top management commitment and support” is identified as the most effective and the factor of “Knowledge of competitive advantage” is identified as the most dependent critical success factor. Manuscript profile

Open Access Article

150 - Explain the relationship between organizational strategy and competencies on Human Capital value and Human Capital uniqueness
maryam akhavan shirin talebi

The present study was performed with the aim of explore and explain the relationship between Effect of firm strategy on competencies and human capital case study Bank Saderat Iran in Tehran city. Research methodology was type of descriptive-survey and in terms of purpos More

The present study was performed with the aim of explore and explain the relationship between Effect of firm strategy on competencies and human capital case study Bank Saderat Iran in Tehran city. Research methodology was type of descriptive-survey and in terms of purpose was applied. The population was included of 7000 employees of Bank Saderat Iran that 351 persons as statistical sample were selected by using Cochran test and cluster random sampling method. Tools used in research was used through Standard questionnaire and then validity and reliability of questionnaire was approved. Software Spss, and smartpls were used to analyze the data by Structural equation modeling that the results indicate positive and significant relationship between all hypothesis. That means Effect of firm strategy on competencies and human capital case study Bank Saderat Iran in Tehran city were approved. Manuscript profile

Open Access Article

151 - Explaining the position and role of the Supreme Leader in the favorable policy-making of the Islamic Republic of Iran
mehrdad bagheri pebdeni mohamadbagher khorramshad mohsen ghomi amirali saifoddin

Islamic Revolution As the claimant, the owner of the letter and the new way For humanity In order to try to build the requirements of this claim. On the other hand, the Islamic Revolution has introduced itself as the Western civilization system On own move In addition t More

Islamic Revolution As the claimant, the owner of the letter and the new way For humanity In order to try to build the requirements of this claim. On the other hand, the Islamic Revolution has introduced itself as the Western civilization system On own move In addition to a positive effort to provide these essentials, It requires a serious effort To fight With factors and backgrounds Agains Witht is path and Direction original own. The condition for the success of the Islamic Revolution in own positive and supportive movements Adopting The right trick To advance It is in the direction and advance of goals and this plan Required Policy-making And determining good policies. This research is trying to principal requirements to reach favorable policy In the system of the Islamic Republic of Iran. Investigating and determining the position and role of Islamic leadership in the Islamic Republic's governance model in the position of achieving the desired policy is the subject of this research. Manuscript profile

Open Access Article

152 - Investigating the Effect of Internal Communications and Staff Satisfaction in Supply Chain Integration
tavakol moharrami Ali reza Irajpour

In this research, we are looking for "Investigating the Effect of Internal Connections and Staff Satisfaction in Supply Chain Integration" in Iranian Automobile Company (Iran Khodro)”. In the early stages, theoretical literature and studies on the subject of research we More

In this research, we are looking for "Investigating the Effect of Internal Connections and Staff Satisfaction in Supply Chain Integration" in Iranian Automobile Company (Iran Khodro)”. In the early stages, theoretical literature and studies on the subject of research were studied and the literature section of the research was compiled using the information collected. The statistical population of this research is the directors and employees of the companies of the automobile industry sub company (Iran Khodro). In total, the statistical population of this research is approximately roughly 1,400 to 1,500 managers and employees of the company. In this study, based on the sample size table for a given community, which was presented by Kerjesai and Morgan in 1970, the sample size is 300 in the study. Sampling of this study is also available through random sampling. The results of this study indicate that internal integration has a significant effect on external integration, and external integration has a significant effect on competitive performance. Manuscript profile

Open Access Article

153 - Implementation of Structural-Interpretative Modeling Approach in Designing the Performance Management Process Model for Knowledge Workers in the Knowledge-Based Companies
mohamadmehdi bigdeli mehdi hamzhepoor

Today, the role of knowledge-based companies has grown as one of the key pillars of the resistance economy. Considering the importance of the ability, expertise, and skills of these companies, consideration of the mental, emotional, and interactive characteristics of th More

Today, the role of knowledge-based companies has grown as one of the key pillars of the resistance economy. Considering the importance of the ability, expertise, and skills of these companies, consideration of the mental, emotional, and interactive characteristics of the company is an essential precondition for the realization of the goals in the knowledge-based companies. The higher the degree of affiliation of the company to the knowledge workers, the more meaningful the concept of performance management will be. However, so far, in the field of knowledge workers' performance, it has been evaluating the performance of these categories of employees. The prevailing characteristics of performance evaluation systems can be seen as the tangent, downside, downside and low level of integrity and effectiveness of the entire system. The research is composed of two stages. With a library study and a review of the research background, an eight-stage performance management model process was extracted. In the first step, after interviewing 16 experts , using the qualitative method of the analysis, the dimensions (stages) of the performance management process of knowledge workers were analyzed. In the second step, the research was conducted using the Structural-Interpretative Modeling (ISM) approach and the use of expert judgment to design a model for the performance management process of knowledge workers in knowledgeable Based companies. Manuscript profile

Open Access Article

154 - Investigating the effect of the internet marketing on the growth of the exports market in Iran (Case study: Dried fruit exporters)
MOHAMMADREZA ARDEHALI

Abstract In recent years, for companies of different industries, The internet and Internet marketing has become a way of earning income, interacting with the customers and shareholders, providing products and services, and electronic sale. The current research is aim More

Abstract In recent years, for companies of different industries, The internet and Internet marketing has become a way of earning income, interacting with the customers and shareholders, providing products and services, and electronic sale. The current research is aimed at studying the effects of the performance of Internet marketing on growth of export markets. In terms of purpose, this research is an applied one and in terms of data collection method, it is a descriptive study of correlation type. The research population consists of the marketing experts and marketing and sale managers of the Iranian dried fruit export companies. After the initial confirmation of reliability and validity of the questionnaire, it was distributed among 94 experts. First, the respondents and questions of the questionnaire were analyzed by SPSS software. Then, the hypotheses were studies by structural equation techniques, Smart Pls, and using T-value test, path coefficient, and correlation coefficient. The results show that the capability of Internet marketing has a significant and positive effect on growth of export market. Also, other research hypotheses were approved with the probability of 95 percent. Keywords: Internet Marketing, Export Market Growth, Availability of Export Information, Business Network Relationships, Dried Fruit Exporters Manuscript profile

Open Access Article

155 - Designing and the Explanation of the Innovation Model in Production of the Food Products through a Study in the JAMM and ROZE TALAEE Food Products Industries Group
Ramezan Gholami Avati

Nowadays, everything is changing and transforming, and the competitors are seeking for increasing in their own market share through reaching to the competitive advantage. The considering of the innovation, as one of the alternatives for increasing in competitive advanta More

Nowadays, everything is changing and transforming, and the competitors are seeking for increasing in their own market share through reaching to the competitive advantage. The considering of the innovation, as one of the alternatives for increasing in competitive advantage within commercial dynamic environments and contexts, is an essential matter. On the other hand, there are various factors which are influential on the innovation. These factors, therefore, must be studied. Indeed, the purpose of the present research is designing and explanation of the innovation model in the production of food products. The methodology of the present study, in term of purpose, is an applied one, and in term of nature and method, is a descriptive-analytical study. Statistical population of the study includes the experts and managers of the JAMM and ROZE TALAEE Production and Packaging Industries Group. In the present research, after reviewing the literature, influential factors on the innovation process recognized and organized in three dimensions (behavioral factors, structural factors, and environmental factors). Research dada have been gathered and analyzed by using the questionnaire and Fuzzy Delphi Techniques and Interpretive Structural Modeling (ISM). The results of ranking of the research variables using Interpretive Structural Modeling (ISM) test, after identification of the main variables, showed that the innovation performance, commerce, productivity, research and development (R&D), and venturing on the knowledge components as the most impressionable variables ranked in the upmost level, and the world economic streams and innovation policies components as the most influential variables ranked in the lowest level. Manuscript profile

Open Access Article

156 - بررسی رابطه بین تصویر سازمانی و رضایت مشتریان درسازمان تأمین اجتماعی استان گلستان
taraneh enayati kiomars niazazari

Manuscript profile

Open Access Article

157 - Identify the appropriate approach to strategic planning in knowledge-based companies: Multiple case study
Bahman Hajipour Hamid Reza Yazdani Mohammad Asarian

In market turbulent conditions, classic approach on strategy is too simplistic. Based on their context, companies need a different approach. Not only organizations should adopt a proper approach to strategy implementation or use a right combination of different approach More

In market turbulent conditions, classic approach on strategy is too simplistic. Based on their context, companies need a different approach. Not only organizations should adopt a proper approach to strategy implementation or use a right combination of different approaches, but also they should reform such combination consistent with environmental changes. In the present study, Analyzes proper approach on strategy development in knowledge-based companies in Qom Province based on their context. This research is a mixed method and used a multiple case study methodology whit 12 samples. In the present study, Use depth interviews with semi-structured questions for data collection as well as the observations and documents has also been used. Determine each step of strategy Development including survival, uncertainty, network and learning approaches. Then, Determine overall approach on strategy Development by Shannon entropy weighting and TOPSIS techniques. The findings indicate that any company may use different or both approaches simultaneously in different steps of strategy development and Finally, The overall approach in the all of companies is learning approach, which indicates that this category of companies to interact among the members to formulate its strategy drastically need. Manuscript profile

Open Access Article

158 - Performance Evaluation Of Guilan Private Hospitals Using BSC Approach and ANP Method

Hospitals need performance evaluation systems for the development and competitiveness of the efficiency and effectiveness of programs, processes and human resources. This study aimed to design an evaluation system for private hospitals using the Balanced Scorecard and n More

Hospitals need performance evaluation systems for the development and competitiveness of the efficiency and effectiveness of programs, processes and human resources. This study aimed to design an evaluation system for private hospitals using the Balanced Scorecard and network analysis method was used.Hospitals in the study of inferential as is practical purpose. The population consisted of seven private hospitals Guilan province. The sampling method was census. First, a list of performance indicators was prepared with Balanced Scorecard approach. After holding several meetings with experts in the Delphi technique, 16 indicators in four dimensions scorecard as appropriate measures at the entrance to the questionnaire paired comparisons were demonstrated. The software Super Decision Software, based on the geometric mean of the data that was obtained Tuesday by four expert decision matrix Unweighted, weghited and limited offers and the share of each of the main indicators and details with regard to the inconsistency rate of less than 0.1 is calculated.According to the findings of the index rising incomes and increased employee satisfaction has always been considered the most effective measures in all hospitals. The increase in revenue due to the lack of dependence on the state budget and either And trying to maintain quality manpower that could be what attracts customers to the hospital air Can be one of the strategic goals of most private hospitals of the province.This research offers a hybrid approach (ANP-BSC) to further enhance performance evaluation for private hospitals. And this can enhance the quality of decision-making for managers and weak points and ultimately increase patient satisfaction and community action to be followed. Manuscript profile

Open Access Article

159 - The Impact of Social Capital on Realization of Resistance Economics.
Abdolrasoul Afrasiabi

The present research was conducted to investigate the factors affecting the strengthening of social capital in the context of resistance economy. After the preliminary stages and review of theoretical foundations, the research was conducted and the research model was de More

The present research was conducted to investigate the factors affecting the strengthening of social capital in the context of resistance economy. After the preliminary stages and review of theoretical foundations, the research was conducted and the research model was determined and then its hypotheses were formulated and then the information needed to test this The hypotheses were collected through a questionnaire from a sample of 105 students, staff and faculty members of Payame Noor University of Bushehr Province selected by simple random sampling method. Data were analyzed using descriptive statistics such as one-dimensional tables of frequency distribution, percentage, mean, standard deviation and inferential statistics such as Pearson correlation coefficient. The results are as follows According to the results of the research, all the assumptions of the research were confirmed. There is a positive and significant relationship between (demographic factors, mass media, religious commitment, cultural commitments) and strengthening of social capital in line with the resistance economy Manuscript profile

Open Access Article

160 - Ranking and leveling the progress and development of the provinces of the country by territorial justice approach in the fields of the "social, cultural and political", "economic and productive" and "infrastructure and technical"

The different rate of having in factors, including natural, economic, social and political factors, causes or increases regional inequality. Attention to balanced and all-embracing development approach in the provinces, reducing inhomogeneity and inequality, and creatin More

The different rate of having in factors, including natural, economic, social and political factors, causes or increases regional inequality. Attention to balanced and all-embracing development approach in the provinces, reducing inhomogeneity and inequality, and creating territorial justice, policy and planning for the realization of goals that vary with regard to the structural features, facilities and constraints of each province, requires studying and recognizing the characteristics of each province according to its position in the whole country. In this research, the status of different provinces of the country in the fileds of "social, cultural and economic", "economic and productive" and "infrastructure and technology" were reviewed and compared, in terms of development and progress, by K-means as one of the Clustering Analysis methods. The results of the ranking of the province indicate different positions of the provinces. By determining the level of progress of the province at the five levels, the priorities of the provinces are determined. For example, while the province of Isfahan is classified as a developd province for its infrastructure, it is a developing province in the economic and social indicators. Or Tehran province, while it is a developed province in the infrastructural and economic indicators, it is an undeveloped province, in the social indicators, at the same time. Manuscript profile

Open Access Article

161 - The Impact of Organization's capabilitis on Product Performance in the high-tech Defense Industry (Case study: Defense Electronics Industry
somayeh mehrabi gooravan ebrahim mahmoodzadeh alireza booshehri majid ramezan

High-tech defense organizations, due to specific features such as: dependence on innovation, strategic goals, reliance on applied knowledge and dynamic nature, require more attention to Capabilities that are appropriate to circumstances, including innovation capability. More

High-tech defense organizations, due to specific features such as: dependence on innovation, strategic goals, reliance on applied knowledge and dynamic nature, require more attention to Capabilities that are appropriate to circumstances, including innovation capability.Therefore, in this research, the effect of technological, product and process innovation and ambidexterity capability on the performance of defense products has been investigated. The research methodology is applied in terms of achievemen, exploratory and descriptive in terms of purpose. In order to localize the literature of the subject with the high-tech defense organizations in Iran, the Focus Group method was used. The required data in the form of a questionnaire from 58 defense organizations of the field of electronics (as a high-tech industry) Collected. Analysis of the data with the help of structural equation model (PLS SEM) has shown that the capabilities of product innovation, process innovation, ambidexterity and technology influence product performance. The research findings lead the managers of defense electronic industry to empower the organization in the field of product and process innovation, technological and ambidexterity capabilities. Manuscript profile

Open Access Article

162 - Provide a Model for Customer Advocacy (Detergents Customers in Tehran
mirza hasan hosseini Mohammad MahmoodiMeymand علی اکبر جوکار Farzane sadat hosseiny

Because social media is becoming more and more interactive, consumers can also affect other consumers more than past and make them aware of their views and experiences. By influencing this broad spectrum, customers can stop, control, and manage marketing efforts; this m More

Because social media is becoming more and more interactive, consumers can also affect other consumers more than past and make them aware of their views and experiences. By influencing this broad spectrum, customers can stop, control, and manage marketing efforts; this means that customers are getting power on the market. One of a variety of powerful customers that can help the organization and support the organization without any expectations is customer advocacy. The goal of this research is to study the antecedents of customer advocacy. A descriptive survey design was used in this research. Based on its goal this research was an applied one. The target population of this research was the customers of detergents product in Tehran. To collect data 336 questionnaires were distributed among customers by using simple random sampling method. For data analysis and testing research hypotheses, structural equation modeling (SEM) method was applied by using LISREL software. The results revealed that both Customer assessment and self-motivators dimentions and their factors have a strong positive effect on Customer Advocacy Manuscript profile

Open Access Article

163 - Identifying and Modeling of Industrial e-readiness critical factors For Establishment of E-Manufacturing
kamran feizy Mohamad Taghi Taghavi fard Jahaniar Bamdad Soufi Hosein Vahidy

In today’s competitive world, the ability of acceptance and utilization of ICT in industries is one of the critical success factors in productive industries. The target of this paper is presentation of a model for evaluation of e-manufacturing e-readiness in manufacturi More

In today’s competitive world, the ability of acceptance and utilization of ICT in industries is one of the critical success factors in productive industries. The target of this paper is presentation of a model for evaluation of e-manufacturing e-readiness in manufacturing industries. This research was conducted in three phases utilizing mixed research method. In the first phase, Barroso and Sandelowski Meta-Synthesis method containing seven steps was invoked and the primary conceptual model was created. In the second phase, by arranging semi-structured interviews with the experts, a supplementary model was completed. In the third phase in order to quantitatively validate the developed model, various statistical tests and confirmatory factor analysis were employed. Structural equation modeling and path analysis were made use of for checking accuracy of the assumptions as well as testing the proposed model in SmartPLS 3 software. After confirmation of path coefficients and coefficients meaningfulness (t-values), we checked model in terms of various indexes, all of which point to the eminence of the model. The results of applying the above steps were corroboration of the scientific standing of the latter model. Incorporating there major components i.e. , ICT infrastructure in manufacturing , ICT application capacities in manufacturing, ICT value augmenting opportunities in manufacturing along with 28 indexes, the model set forth in this study was ultimately received full confirmation. Manuscript profile

Open Access Article

164 - Analyzing the effectiveness and ranking engineering changes for complex engineered systems viability improvement
مالک طهوری جعفر قیدرخلجانی Mohammad Hussein Karimi gavareshki

Viability is one of the non-functional requirements in the complex engineered systems literature which is uses for assessing the ability of complex engineered systems under uncertainty. Usually in the earlier phase of systems design and development, systems stakeholders More

Viability is one of the non-functional requirements in the complex engineered systems literature which is uses for assessing the ability of complex engineered systems under uncertainty. Usually in the earlier phase of systems design and development, systems stakeholders have the request for increased value of viability and for this mean, system engineers propose several engineering changes. The main problem here is the lack of a method for analyzing the effectiveness of these engineering changes and also ranking them based on different criteria such as cost, time and risk. For promoting this gap, in this paper we propose a 11 step model for analyzing the effectiveness and also ranking the engineering changes for increasing systems viability with the use of Monte Carlo and Electre methods. The applicability of the model is shown by using illustrative example of space system datas Manuscript profile

Open Access Article

165 - Managerial Dynamic Capabilities and international technological entrepreneurship: International Opportunity recognition and Exploitation by Information technology Start-Ups
Mohammad Hasan Mobaraki Jahangir Yadollahi Farsi Yadollahi Farsi Ali Mobini Dehkordi

The recognition and exploitation of international technological opportunities is the fundamental process is in the international technological entrepreneurship. Because of the radical changes in the high and advanced technologies related to the information technology , More

The recognition and exploitation of international technological opportunities is the fundamental process is in the international technological entrepreneurship. Because of the radical changes in the high and advanced technologies related to the information technology , Dynamic capability is one of the important factors for IT based start-ups in the successful international value creation .this concept is under researched . For this purpose this study investigated managerial dynamic capability role in the international opportunities exploitation by IT based start-ups. By using multiple case study methodology and conducting 12 semi structured interviews with Iranian IT sector start-ups who participated in the international markets and analysing the qualitative data, the study show that managerial dynamic capability have the important role to foster international Technological entrepreneurship. Manuscript profile

Open Access Article

166 - Promoting Brand Personality Based on Effective Variables on Brand
saeed mir ali rashidpoor

The current study was conducted to introduce promoting brand personality based on effective variables on the brand using ISM approach. This study is on the basis of the mixed method research, both qualitative and quantitative, in a deductive-inductive paradigm. Regardin More

The current study was conducted to introduce promoting brand personality based on effective variables on the brand using ISM approach. This study is on the basis of the mixed method research, both qualitative and quantitative, in a deductive-inductive paradigm. Regarding its purpose, this is a practical and a descriptive-survey research in nature and procedure. Statistical population of the current study in qualitative and quantitative was 15 people selected from experts at the university who were investigated based on purposive sampling method. Also, they were asked questions to obtain as much information as required. In qualitative section of this research, data-collection instrument of the text information is based on content analysis technique. The instrument of data collection in quantitative section was the ISM Matrix Questionnaire which its validity and reliability was measured using content validity and retesting. In qualitative section, the acquired data were analyzed using content analysis technique and MATLAB Software was used for analysis of data in quantitative section. The results of the study consist of introducing eight effective aspects in promoting brand personality which is introduced as the final model of the research. These aspects are: brand personality, brand performance, marketing mix, brand design, technology and social networks, customer, culture and social responsibility. Manuscript profile

Open Access Article

167 - Solve the issue of project scheduling in a steady state with resource constraints and timing of delivery intervals
Meysam Jafari Eskandari rozbeh azizmohammadi

Due to considering the real conditions of project and solving manager’s problems, the primary methods development of scheduling for projects has recently drawn researcher’s attentions so that these methods are looking for finding optimal sequence to realize project goal More

Due to considering the real conditions of project and solving manager’s problems, the primary methods development of scheduling for projects has recently drawn researcher’s attentions so that these methods are looking for finding optimal sequence to realize project goals and to provide its constraints such as dependence, resource constraint (renewable and non-renewable). The importance of these issues has practically and theoretically led researchers to do much efforts on different conditions of issues for project schedule, various methods to solve and or to develop each of them. In this research based on selection of some executive methods for any activity with renewable and non-renewable resource and considering prerequisite relation from kind of start to end and having delivery time for any activity in two time periods that has been provided with regard to delivery time of penalty cost with delay or without delay. The presented model has been solved in small scale by gams software and in small, medium and large scale using meta-heuristic Methods of NSGA ll and cuckoo after coding in software of matlab 2013. The comparison of the answer obtained from the above algorithm indicates the better performance of genetic algorithm in most indexes and cuckoo algorithm has superiority on time index of problem solving. Manuscript profile

Open Access Article

168 - Ranking suppliers in sustainable supply chain, using data envelopment analysis (Case study: Region Six Water & Wastewater Company of Tehran)
Ali Naimi-Sadigh Arman Sajedinejad

The supply chain management debate is one of the most important discussions in the organizations. But there are many social, economic, and environmental problems encouraging organizations to use sustainable supply chain management. Because the sustainable supply cha More

The supply chain management debate is one of the most important discussions in the organizations. But there are many social, economic, and environmental problems encouraging organizations to use sustainable supply chain management. Because the sustainable supply chain is to improve the long-term supply chain performance to address the social, economic, and environmental problems of the traditional supply chain. Given that supply chains have grown rapidly in recent years, only paying attention to economic performance for cost optimization cannot lead to sustainable development in the supply chain, therefore, the impact of various activities involved in the supply chain on social life and Environmental issues that lead to sustainable development should also be considered. In this research, the goal of evaluation and ranking of sustainable supply chain suppliers is using the data envelopment analysis method. First of all, using previous studies in this area, we first identify the important variables of choosing sustainable supply chain suppliers according to the economic, environmental and social measures for the District 6 water and sewage company. Subsequently, according to an interview with experts in this area, we reduced the indexes. Finally, DEA models were ranked by the suppliers of sustainable supply chain water and sewage companies in District 6 of Tehran as a statistical population. Manuscript profile

Open Access Article

169 - Prediction of Growth of Small and Medium Enterprises with the Combination of Artificial Neural Networks and Meta-Heuristic Algorithm
حامد ابراهیم خانی مصطفی کاظمی Alireza Pooya Amir Mohammad Fakoor Saghih

The growth of a company is considered to be an important economic goal. Given that many small and medium enterprises do not grow into growth and fail in the early years of their operations, a predictive system of corporate growth can be offset by the huge costs Starting More

The growth of a company is considered to be an important economic goal. Given that many small and medium enterprises do not grow into growth and fail in the early years of their operations, a predictive system of corporate growth can be offset by the huge costs Starting businesses, entrepreneurs and companies to pay. Accordingly, the purpose of this study was to predict the growth of small and medium enterprises with the combination of neural network and meta-heuristic algorithms. The purpose of this research was applied and based on the method of doing descriptive-modeling work. Statistical population of this research was all small and medium enterprises of Zanjan province. Statistical sample size According to the growth of companies, 158 companies has been designated. In order to collect data in this study, interviews, questionnaires and documents of companies have been used. Validity and reliability of the questionnaire were verified and and using Cronbach's alpha coefficient. In order to analyze the research data using confirmatory factor analysis methods, the neural network of multilayer perceptron, neural network combined with genetic algorithm and neural network combined with particle swarm algorithm have been used. The results show that all three methods are able to predict the growth of the company. Among these three methods, the best predictive method for growth of the company is the neural network combined with the particle swarm algorithm with the least error rate compared to the other two methods. Manuscript profile

Open Access Article

170 - Proposing a model for low cost carriers market in Iran
Mohammadreza Mahmodieh Asef Karimi

Low cost carriers are great revolutions in the air transportation industry in the last three decades. In fact, low cost model in the airlines has been indicated as a successful and innovative model. Low cost model is a strategy, focusing on the primary needs of passeng More

Low cost carriers are great revolutions in the air transportation industry in the last three decades. In fact, low cost model in the airlines has been indicated as a successful and innovative model. Low cost model is a strategy, focusing on the primary needs of passengers and increaring productivity, that provides lowest prices in internal and international air transportation of passenger. In this study, it has been tried to propose a model of developing low cost carriers market. Population is experts in airline of Aseman, Iran Air Tour, and Kish Air. Samples were collected by targeted judgemental approach for qualitative interviews. Instrument was structured interviews. To analyze data, grounded theory was utilized. 33 interviews with experts of airlines help to gather the required data. Finally, 15 major concepts were extracted including liberalization and withdrawal from the state structure, internal and external tourismism, efficient human factor, security and timely order, regulatory interaction versus relation orientation, customer trust, structural modifications costs, infrastructure and airport management, reconciliation with aeronautical knowledge, customer service, optimal aircraft and flight network, governance mandate structure, optimal sales service management, lack of sanction pressure and society cultural development. Finally, these concepts shaped the paradigmatic pattern of the development of the market for low cost carriers. Manuscript profile

Open Access Article

171 - Providing a model for superior value proposition with emphasis on developing a unique marketing strategy for the company using of Grounded theory
Abolfazi Danaei

The purpose of the present study is to provide a model for creating the superior value proposition through strategic focus on designing a unique marketing strategy for the company. In this regard, the qualitative method of data theory of the foundation has been used. Th More

The purpose of the present study is to provide a model for creating the superior value proposition through strategic focus on designing a unique marketing strategy for the company. In this regard, the qualitative method of data theory of the foundation has been used. The statistical population of the present study is marketing professors and marketing activists of packaged food products. The interview method has been used to collect the required information. The results of qualitative data analysis with MAXQDA software show that functional value, value, interactional value and emotional value as the proposed company value, value of use and exchange value as dimensions of perceived customer value, customer satisfaction and loyalty The customer has been identified as the dimensions of the marketing outcomes and ultimately the volume of sales, market share, net profit and return on investment as aspects of the financial implications of the proposed firm's value. In addition, the outputs indicate that the company's proposed value in the number of code count and in terms of generalization and learning in the majority of respondents is a priority, which indicates the importance of this category. Afterwards, the financial, marketing, and perceived value of customers are ranked next. This suggests that in our country, the strategic perspective (value from the perspective of the company) among the food industry managers and marketing professors is more general than the marketing perspective. Manuscript profile

Open Access Article

172 - Business Performance Models based on Intellectual Capital Case Study: Companies Located in Zanjan Industrial Town
peyman akhavan

The aim of this study is the effect of Intellectual Capital components(human capital, relation capital, structural capital) on each other and also the relationship of these components on Business Performance. The study population were located in the industrial city of Z More

The aim of this study is the effect of Intellectual Capital components(human capital, relation capital, structural capital) on each other and also the relationship of these components on Business Performance. The study population were located in the industrial city of Zanjan and the means of data collection was Bontis questionnairy which have been used first in Malaysia, Canada and Jordan. Data analysis was performed by a software called Visual PLC. The results showed that the structrual equation model which has been used, is a strong theoretical model for the effect of intellectual capital (human capital, structural capital and relational capital) on organization’s business performance. The results of study showed that by changing in human capital, the customer capital would be changed directly and improved, but would not be able to change structuaral capital. The results of the analysis showed that all aspects of intellectual capital except human capital and structural capital have positive and significant relationship to each other and Finally, the structural capital has a significantly positive effect on the business performance. On the other hand, the results of this study showed that human capital has a positive and significant relationship with structural capital. Manuscript profile

Open Access Article

173 - بررسی رابطه¬ی عوامل برون سازمانی(اقتصادی، اعتقادی، فرهنگی و سیاسی) موثر بر اهمال-کاری در مدیریت آموزش و پرورش با توجه به نقش واسطه گری رضایت شغلی و فرسودگی شغلی
bahram afshari Syed Ali Siadat

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Open Access Article

174 - The impact of alignment of organizational learning culture on organizational performance with the mediating role of dynamic capacity (Case Study: EPCO)
Majid Babaee Lashkami Sirous Amirghodsi علی بنیادی نایینی

The research investigates the effect of organizational processes and culture of organizational learning on organizational performance with the role of the mediator of the dynamic capacity of EPCO. Research type is descriptive. Research population is all employees of EPC More

The research investigates the effect of organizational processes and culture of organizational learning on organizational performance with the role of the mediator of the dynamic capacity of EPCO. Research type is descriptive. Research population is all employees of EPCO. Research tool is standard questionnaire of Yu Yuan Hung (2010). The results showed that there is significant relationship between the Organizational dynamic capacity and organizational performance. There's significant and positive relationship between Organizational learning culture and Organizational dynamic capacity and Organizational dynamic capacity has the mediator to the relationship between organizational learning culture and organizational performance. But, the organizational learning culture doesn’t have a significant effect on Organizational dynamic capacity and Organizational performance. Finally, Organizational dynamic capacity doesn’t have the mediator role to the relationship between organizational process alignment and organizational performance. Based on research results and verification of positive influence of organization learning culture on organizational dynamic capacity and positive relationship between dynamic capacity and organizational performance, the people in charge could substantially improve the learning level of the company. This improvement first broaden the ability of competitiveness as well as the creativity and innovation, while at the same time it enhances organizational performance by improving competitiveness ability. Manuscript profile

Open Access Article

175 - (Evaluation of the effect of employees' psychological well-being on motivating the employees to innovate in the company (Research in Petrochemical companies of Bushehr Province
Nasim Beheshtkhoo fakhrieh Hamidianpour Majid Esmaeilpour

In today's competitive world, innovation is considered as a prerequisite for the survival of organizations. It is possible through human resources. In fact, the intellectual capital and human resources of the organization are one of the richest resources, which can brin More

In today's competitive world, innovation is considered as a prerequisite for the survival of organizations. It is possible through human resources. In fact, the intellectual capital and human resources of the organization are one of the richest resources, which can bring growth and development for organization with the power of their thinking and innovation. Hence, the organization's access to innovation will be possible only through human resources and motivation of its employees. One of the factors, which can motivate employees to motivate, is providing psychological well-being and comfort for human resources by organizations. Thus, the objective of this study is to evaluate the employees' psychological well-being and its effect on motivating the employees to innovate. The present study is an applied research in terms of the objective and correlational type of descriptive-survey research in terms of data collection method. The research population included petrochemical companies operating in Bushehr province. Sampling was used due to large size of the research population. Data were collected using questionnaire. The validity of the data collection tool was confirmed through content validity and its reliability was confirmed using Cronbach's alpha method. The research questionnaire was provided to 315 employees of the petrochemical companies of Bushehr province. The structural equation method was used for analyzing the data in this study. The results of this study revealed a positive and significant effect on all of the six dimensions of psychological well-being such as autonomy, self-esteem, environmental domination, personal growth, having goal life, and positive relationships with others on motivating the employees to innovate. Manuscript profile

Open Access Article

176 - Designing an Organizational Maturity Measurement System for Small and medium-sized enterprises (SMEs), Case Study: Video Game Companies
amin aalipour Alireza Aliahmadi

The purpose of this research is to design a system for measuring corporate maturity for Video game companies . Designing this measurement system requires identifying key indicators of success in Video game companies. For this purpose, after reviewing various models, exp More

The purpose of this research is to design a system for measuring corporate maturity for Video game companies . Designing this measurement system requires identifying key indicators of success in Video game companies. For this purpose, after reviewing various models, experts approved identified key indicators. In the following, the suggested indicators of the experts were added to the original model, Based on the final hierarchical model that has 4 main indicators and 31 components, a questionnaire was designed. The statistical population of this research is all managers and specialists of digital gaming industry in Iran. In this research, 70 people were selected using purposeful sampling method, and the return rate of the questionnaire was 45. In this study, the Capability Maturity Model (CMM) has been used to , the capability maturity model (CMM) was used to rate organization maturity. Based on the Organizational Maturity Measurement of video game companies The indicator of management and technology infrastructure is at the managed level, and there are indicators of game development, capabilities, and usability of the game and business performance at the defined level. Manuscript profile

Open Access Article

177 - Analysis of the effect of production and investment types in selected Organisation of Islamic Cooperation countries
elham niknejad Homayoun Ranjbar hosein sharifirenani

Investment is one of the important components of the production function of the most economical country, and this is one of the main reasons for the economic development of each country. In the general case, the investment is divided into internal and external divisions More

Investment is one of the important components of the production function of the most economical country, and this is one of the main reasons for the economic development of each country. In the general case, the investment is divided into internal and external divisions, which domestic investment include public investment and private investment. Considering the role and place of trade, growth and investment, the nonlinear relationship between public and private investment is expanded in this research, and then the interaction between public investment, private investment and foreign direct investment in 45 OIC countries is analyzed. Therefore, the factors influencing the country's economic growth including public investment, private investment, foreign direct investment, and the degree of trade openness have been reviewed during the period (1997-1997). The method used in this research is the static panel data method in the form of Generalized method of moments (GMM).The results indicate that public investment, private investment, foreign direct investment, the degree of trade openness, and the population growth have been effective and meaningful in improving the country's economic growth, and is estimated at a level of 0.507%. Manuscript profile

Open Access Article

178 - Evaluation efficiency of the internal structure of decision making units in the past, present and future using dynamic network data envelopment analysis and artificial neural network
javad niknafs mphammadali keramati jalal haghighatmonfared

Network data envelopment analysis models and dynamic network data envelopment analysis models cannot evaluated the future performance of the internal structure of decision-making units .In other words, all NDEA and DNDEA models evaluate the past performance of their DMU More

Network data envelopment analysis models and dynamic network data envelopment analysis models cannot evaluated the future performance of the internal structure of decision-making units .In other words, all NDEA and DNDEA models evaluate the past performance of their DMUs and their internal structure, and measure their efficiency and inefficiency, and ultimately rank them based on that assessment .In this paper, we are going to evaluation the future efficiency of deposit and lending sections in bank branches. In order to notified inefficiencies in the internal structure of a unit before the occurrence, we will prevent it.This approach can change the role of managers from the evaluator to the planner .First, using the literature of the subject and opinion of the experts, the structure of the bank branches and the network variables were determined .Then, the values of variables are forecasted using the artificial neural network for the next two periods.Finally, a DNDEA model is formulated using the values of past periods and predicted values.Using its efficiency, its branches and its internal structure have been evaluated in the past, present and future. Manuscript profile

Open Access Article

179 - A framework for organizational social capital development based on the organizational emotional capital
Seyyed Mohammad Toghra hasan Zaree matin Seyyed Hosein Akhavan Alavi Hamid Reza Yazdani

Social capital development is one of the most important challenges of the managers in the today organizations. Decrease of social capital index as level is in Iran proves the necessity of research in this field. Emotional behaviors is an important aspect of interpersona More

Social capital development is one of the most important challenges of the managers in the today organizations. Decrease of social capital index as level is in Iran proves the necessity of research in this field. Emotional behaviors is an important aspect of interpersonal communication. This research tries to develop a framework for social capital development based on the organizational emotional capital. This is a qualitative research and uses grounded theory method with emerging approach. Data collection in this research is done using a semi-structured interview. Interviewees where selected from managers in public sector and NGOs of Markazi and Qom provinces. Theoretical saturation after 16 interviews. Final framework of this research consists of two schemas, first one diagnosis social capital and the second one emotional based development of social capital. Under diagnosis schema there are three main categories causes of social capital weakness symptoms of emotional capital weakness and consequences of social capital weakness. And under the second schema there are four main categories reinforcing phenomenon, central phenomenon (emotional social capital), strategies and outcomes. Manuscript profile

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180 - Explaining a model for sacrifice based on customer experience in the hotel industry (four and five stars in Shiraz)
jahanbakhsh rahimi baghmalek seyed abolghasem mira Mohammad Haghighi

The purpose of this study was to explain the loyalty model based on customer experience in the tourism industry, especially in the hotel industry, in order to conceptualize loyalty, to examine how the factors of the loyalty model based on customer experience on each oth More

The purpose of this study was to explain the loyalty model based on customer experience in the tourism industry, especially in the hotel industry, in order to conceptualize loyalty, to examine how the factors of the loyalty model based on customer experience on each other and practical solutions to improve the customer loyalty process in the service sector Especially hospitality. In this research, using the exploratory hybrid design, the concept of loyalty of conceptualization and in the form of a model, the process is explained and extracted. In the first research, the foundation data strategy was used in the form of open, axial and selective coding in the first stage of the design of the model.For this purpose, raw data of deep interviews was gathered with 25 managers, experienced clients and university professors..The results of this research phase, the explanation of 21 categories in 8 categories, describe the quality of hotel staff, the quality of the environment and physical space of the hotel, the quality of hotel service functions, empirical marketing, internal marketing, relationship marketing, customer development, customer empowerment , Tourism industry capabilities, customer perceptions and expectations of the services and provider, multiple value creation for customers, customer reset, customer support from the hotel brand, profit making, improved communication capabilities with customers, increased forecasting power in Future, upgrading service quality, reducing competitors' threats, improving brand credibility, improving quality of service Life, economic and social capital that model paradigm is presented. Manuscript profile

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181 - The Roles of Technological Entrepreneurs in Technological Entrepreneurship Ecosystem
AmirMahdi Maysami Ghanbar Mohammadi Elyasi Seyyed Reza Hejazi Ali Mobini Dehkordi

Technological entrepreneurship ecosystem (TEE) is comprised of various elements and complex relations that all interact with each other to enable the creation and growth of technological entrepreneurship. The technological entrepreneur, as the main constituent of this e More

Technological entrepreneurship ecosystem (TEE) is comprised of various elements and complex relations that all interact with each other to enable the creation and growth of technological entrepreneurship. The technological entrepreneur, as the main constituent of this ecosystem, should possess specific characteristics and also must perform particular roles. Despite the importance of (tech) entrepreneur in the (technological) entrepreneurship ecosystem, we are facing with the lack of comprehensive and robust literature in this domain. The aim of this research is to identify and explain various roles of tech-entrepreneurs in the relevant ecosystem. In this path, we adopted a constructivist approach of grounded theory, conducted in-depth interviews and analyzed secondary sources. Totally, we analyzed 27 cases of technological entrepreneurship process that ended in the identification of 14 specific roles in three groups. First, the principal roles which are research & development, market analysis, and resource mobilization. Second, the supporting roles such as networking, incident monitoring, and cooperation with technical experts. Third, the general (contextual) roles like building trust, and proper interactions with other elements of the ecosystem. These roles which based on their nature are in relation and interaction with other elements of the ecosystem, can enhance the related literature of entrepreneurship ecosystem and also lead the actions of technological entrepreneurs. Manuscript profile

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182 - Portfolio Selection under Trading Constraints and Data Uncertainty Using Robust Optimization Approach and NSGA-II Algorithm
Pejman Peykani Alireza Jandaghian

Portfolio is a collection or combination of investments in financial and non-financial assets that may be carried out by an individual or organization. How to select and optimize of portfolio is very important. One of the most important points that should be considered More

Portfolio is a collection or combination of investments in financial and non-financial assets that may be carried out by an individual or organization. How to select and optimize of portfolio is very important. One of the most important points that should be considered in the proposed approach for portfolio selection, is uncertainty. Because, one of the most important features of financial markets is their uncertainty. Thus, the purpose of this study is to present a bi-objective model for portfolio selection that is capable to be used under uncertainty of financial data and for this purpose, a robust optimization approach has been used. It should be noted that return and conditional value at risk (CVaR) are considered as model objectives, and the constraints of the number of shares and the purchasing volume of each share have been added to the model. Also, due to the complexity of the proposed model, a NSGA-II meta-heuristic algorithm has been used to solve the suggested model of research. Finally, the presented model was solved by using the actual data of 200 stocks of Tehran stock market for the period of 2017 and the results were analyzed. The results indicate the efficiency of the proposed approach portfolio selection according to the investor's preferences and constraints under uncertainty of financial data. Manuscript profile

Open Access Article

183 - The study of cyberlofing (unnecessary use of the Internet) in the workplace and its effect on employee productivity
akbar bahmani ramzan gholami

The purpose of this study was to analyze the cyberlofing (unnecessary use of the Internet) in the workplace and its effect on employee productivity. The purpose of the present research is to apply the applied research group and is descriptive and descriptive in the rese More

The purpose of this study was to analyze the cyberlofing (unnecessary use of the Internet) in the workplace and its effect on employee productivity. The purpose of the present research is to apply the applied research group and is descriptive and descriptive in the research field. The statistical population of this research includes Zamzam employees with 1300 people. The statistical sample of the study was obtained using the law of 10 structural equations. A sample of 350 individuals was selected as a stratified sampling. The data gathering tool was a questionnaire. The reliability of the questionnaire was determined using Cronbach's alpha coefficient and combined reliability, and the validity of the questionnaire was confirmed using convergent validity and content validity using the knowledge of experts familiar with the research topic. Also, SPSS22 and Lisrel8.8 software were used to determine the relationship and data analysis. The results of data analysis have confirmed all the research hypotheses: personality factors, job requirements, job conflict, organizational policies, and organizational justice have a significant effect on cyberlofing. Also, the results indicate that cyberlofing will reduce the productivity of individuals in the company. Manuscript profile

Open Access Article

184 - Factors Affecting Customer Participation in the New Product Development Process: Case study of food industry of Mazandaran province
khorshid forughinia ali akbar Jowkar Mohammad Mahmoudi Maymand mirza hassan hosseini

Constant changes in the business environment compel companies to think about new product development. In order to meet customer needs, active engagement with the customer and, more specifically, customer involvement in the process of developing new product is essential. More

Constant changes in the business environment compel companies to think about new product development. In order to meet customer needs, active engagement with the customer and, more specifically, customer involvement in the process of developing new product is essential. The purpose of the present research is to identify the effective factors on customer involvement in the process of new product development in the food industry of Mazandaran province. Six effective variables include organizational strategy, new product features, external environment, organizational features, customer attributes, and relationships. The purpose of this research, in the form of applied research and in terms of the implementation of research, is descriptive-causal research. The statistical population of the research is the managers of different parts of the food industry of Mazandaran province, including production, product, marketing, brand, and other parts of the organization. The data gathering tool was a researcher-made questionnaire. In this research, structural equation modeling (SEM) has been used to analyze data and examine the hypothesis. The results showed that the organizational strategy variables, organizational characteristics, customer characteristics and relational factors have a positive and significant effect on customer involvement in the process of new product development. While the two variables of product and environment characteristics have no significant effect on customer involvement. Therefore, according to the results, food industry companies should pay particular attention to strengthening these factors in order to attract more customers to develop new products. Manuscript profile

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185 - طراحی شبکه زنجیره تأمین با در نظر گرفتن هماهنگی سطوح با استفاده از تبلیغات مشارکتی در بستر فروش اینترنتی
Ali asghar Emadabadi Ebrahim Teimoury mir saman pishvaee

The decisions about designing the supply chain network are considered as strategic decisions of supply chain management, which have long-term impacts on overall performances of the chain. However, one of the most important challenges of problems of designing the supply More

The decisions about designing the supply chain network are considered as strategic decisions of supply chain management, which have long-term impacts on overall performances of the chain. However, one of the most important challenges of problems of designing the supply chain network is coordination of its parts that can lead to several restrictions in tactical and operational levels. One of the increasing approaches of the coordination in supply chain is using Collaborative Advertisements. In this article, using the collaborative advertisement in designing the multi-level supply chain, multi-period and multi-product, have been considered in order to make coordination. The chain is also looking forward to fulfill the requirements of establishing new facilities. Advertisements are provided in two sections; supplying advertisements and chain advertisements. The chain advertisements and the information resource of the chain that customers purchases and orders registration are registered within it, is an internet website, which gets some percent as website’s costs per purchase from the chain’s parts. The demand of each customer is considered dependent on price and advertisement function. In case study the plan of publication subscription has been specified that for all of the variances in the impact factor of the advertisement supplier, summation of supplier’s benefits in presented model are better than the present situations; however, this matter is not compatible with all of the suppliers and some of them would have less benefits. But by means of sharing benefits of this coordination, this problem would be satisfied Manuscript profile

Open Access Article

186 - Explaining the Role of Insurance in Developing Financial Institutions and Economic Growth in Selected Countries Using Dynamic panel Data Regression Methods and Generalized Momentum Estimation (GMM)
Mohammad Nasr Isfahani Teimour Mohammadi

One of the key factors of countries’ planning in order to reach a stable long-term economic growth is existence of a proper financial market. Based on economic literature, efficient financial markets can positively affected economic growth of a nation. Furthermore, inve More

One of the key factors of countries’ planning in order to reach a stable long-term economic growth is existence of a proper financial market. Based on economic literature, efficient financial markets can positively affected economic growth of a nation. Furthermore, investigation of effects of insurance which under a favorable financial market can make a direct and indirect influences on economic growth is mainly crucial for scholars. The main purpose of this study is to find out the effects of insurance and financial Structure on economic growth of 40 selected countries using a panel data approach over the period of 2000-2012. The results revealed that financial structure in some cases has significant effect, while in a number of cases, it shows insignificant impact. Also, the financial development index has a negligible negative effect on the economic growth of advanced countries and in the same way, this variable in MENA countries has a negative impact on economic growth. Moreover, this variable has various coefficients in several groups of countries. Furthermore, the findings depicted a positive significant effect of insurance on economic growth in advanced economies, while it negatively affects the economic growth in American nations. Manuscript profile

Open Access Article

187 - Math Modeling Customer Satisfaction with Dynamic Planning Approach (Case Study: Saipa Automobile Companies, Iran Khodro and Pars Khodro(
kamran jalilian kameleh nasiri

Companies must be able to preserve their customers and change them to the faithful ones. The automotive industry is one of the leading industries in the field of customer satisfaction. In this paper, based on a hierarchical analysis approach, customer satisfaction is fo More

Companies must be able to preserve their customers and change them to the faithful ones. The automotive industry is one of the leading industries in the field of customer satisfaction. In this paper, based on a hierarchical analysis approach, customer satisfaction is formulated based on indicators after sale services, sale process, initial quality study, initial quality study, automotive performance execution and layout of the automobile industry. Also, by presenting an optimization model, the optimum customer satisfaction path from 1395 to 1404 is presented as a perspective for Iran Khodro, Saipa and Pars Khodro companies using an optimized control methodology, which is used to solve the MATLAB software. Finally, the cost of upgrading the customer satisfaction of the products of these companies for two consecutive years is 1396-1395. The results of the research show that the number of initial quality study has the most impact on customer satisfaction, which should be given more importance in the future planning of automobile companies as the most important control variable in order to improve the optimum route of customer satisfaction over the years to come. Manuscript profile

Open Access Article

188 - A model of Human Resource Development in the public organizations of Iran by new public services approach (Case study: Ministry of Energy)
Seyed Saeed Hosseini

Recognizing the dimensions of human resource development and providing logical solutions for their empowerment and development, considering the requirements of the new public services approach, is one of the most important tasks of the managers of governmental organizat More

Recognizing the dimensions of human resource development and providing logical solutions for their empowerment and development, considering the requirements of the new public services approach, is one of the most important tasks of the managers of governmental organizations. The purpose of this study is to design a human resources development model in governmental agencies with a new public services approach. The statistical population of this research is qualitative research including heads of departments and senior experts of the headquarters of the Ministry of Energy in Tehran, in addition to, professors and experts in human resource management at universities. The sample needed for structured interviews to theoretical saturation and through targeted trial sampling was compiled. A total of 16 data were collected. In order to analyze the qualitative data, the grounded theory was used. Out of 267 subcategories extracted from verbal propositions, 43 categories were considered, which formed the paradigmic model of human resource development with the new public services approach. In this way, 20 subcategories, 4 categories of causal conditions, 30 subcategories, 5 categories of field conditions, 33 subcategories, 8 interfering factors, 24 subcategories, 4 categories of phenomena, 102 subcategories, 17 categories The core of the strategies, and 58 subcategories, comprised four core categories of HR outcomes with the new public services approach. It was found that the development of human resources with a new public service approach consists of four key components of human resource participation in organizational decision-making, the development of human resource competencies, human resource training, and human resource empowerment. Manuscript profile

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189 - Analyzing and prioritizing of Effective Factors on Conceptual Construct of Talent Management in Creative Industries
sayyed mohammad sadegh davoudi mahdi hamzehpoor علی سبحانی متین

Today’S world is shifting the boundaries of truth amazingly, with reaching out the modern technologies including soft technologies, that are based on the intellectual property; human capital. And in the meantime, creativity, innovation, and in one word, "human talent" i More

Today’S world is shifting the boundaries of truth amazingly, with reaching out the modern technologies including soft technologies, that are based on the intellectual property; human capital. And in the meantime, creativity, innovation, and in one word, "human talent" is the mainstay of these stunning developments. The softening of industry and the emergence of soft industries such as cultural and creative industries are the pivotal phenomenon of industries and technologies of our era. Accordingly, the issue of the talent management and factors affecting these industries, that are considered the industries of the whole brain, are of the great strategic importance. In this research, these factors were analyzed and prioritized in terms of effectiveness by identifying and explaining the twelve factors affecting the talent management, through strategy of the operational research and especially the DEMATEL technique, the most important of which include: " Approach of the Organizational Leaders and Managers ", "Organizational Culture", "Personnel Empowerment and Training Programs," "Organizational Learning," "Government Rules and Regulations," and "Human Capital Characteristics". Manuscript profile

Open Access Article

190 - Investigating the relationship of corporate social responsibility disclosure and Intellectual capital with Considering the role of ownership status
Mohammad Sajjad Ghafourian Shagerdi

This study Investigating the relationship of corporate social responsibility disclosure and Intellectual capital with Considering the role of ownership status in companies listed on Tehran stock Exchange. this research is objectively, appliable and through the method of More

This study Investigating the relationship of corporate social responsibility disclosure and Intellectual capital with Considering the role of ownership status in companies listed on Tehran stock Exchange. this research is objectively, appliable and through the method of collecting and analyzing in the field of descriptive,correlational. The statistic sociaty population of this research,includes the firms listed in the Tehran Stock Exchange as 147 companies operating in various industries over the years 2011 to 2016 . To measure corporate social responsibility through content analysis and information on the check list,coding them and intellectual capital, by (Pulic model-2000) is used. The test assumptions of this study are regular multiple regression with utilizing the method of ordinary least squares (OLS) and using the Eviews software . According to the results of the mentioned test assumptions: there is a significant relationship between corporate social responsibility disclosure and intellectual capital. Also ownership status on the relationship between corporate social responsibility disclosure and intellectual capital had significant effect. Manuscript profile

Open Access Article

191 - Identification the components of Distinguishing management using Delphi fuzzy technique
Seyyed Najmuddin Mousavi Ali shariat nejad

The present study aimed to provide distinguish management cpmponent for pharmaceutical companies using Fuzzy Delphi method. This research is a mix research with exploratory approach which in terms of quantitative and qualitative research in the field of methodology and More

The present study aimed to provide distinguish management cpmponent for pharmaceutical companies using Fuzzy Delphi method. This research is a mix research with exploratory approach which in terms of quantitative and qualitative research in the field of methodology and in terms of research philosophy includes deductive-inductive research. The statistical population of this study is all pharmacies, pharmacy companies in Lorestan province. In the qualitative section, the sample members of the research using a bullet-sampling method are selected and in the quantitative part of the research, they selected by Multi-stage cluster sampling. Since the present study is a mixed research with a quantitative and qualitative approach, both the interviewing tools and the questionnaire are used simultaneously. Regarding to analyze the research data, it should be noted that for analyzing qualitative data, the coding method and the ATLAS.TI software were used, also analysis in qualitative section with fuzzy Delphi were used. The results of the research show that the powerful knowledge chain in drug production, the use of medicinal plants, the dependence of the world's pharmaceutical companies on medicines and medicinal herbs, and the existence of a monopoly on the expertise in some of the drugs produced are most effective factors influencing for competitiveness of pharmaceutical companies. Manuscript profile

Open Access Article

192 - Designing and compiling a behavioral decision making model for investors considering the role of financial marketing mix using structural equation modeling
Hamid reza Shokrizadeh jamal barzegari khanaghah Hojat allah Sadeghi

Capital markets play an important role in the economy, because the cash flow of people who can not use their funds leads to those who are capable of it. Naturally, the good performance of these markets will be a key factor in ensuring economic growth, so if capital mark More

Capital markets play an important role in the economy, because the cash flow of people who can not use their funds leads to those who are capable of it. Naturally, the good performance of these markets will be a key factor in ensuring economic growth, so if capital markets are efficient, economic development will be realized. On the other hand, because of the irrational decision making of investors in the capital market, systematic errors have occurred and this leads to market failure. The present study seeks to examine the impact of the financial marketing mix(7p) on the relationship between behavioral bourgeois and investor decision making. The method of this research is applied to the purpose of the research and the method of collecting and collecting data is descriptive survey. The statistical population is real investors in Tehran Stock Exchange. 422 questionnaires were distributed. By eliminating incomplete questionnaires, 391 questionnaires were used for statistical analysis. The data was analyzed using SmartPLS and LISREL software. The results indicate that the financial marketing mix (7 p) affects the relationship between emotional and decision-making factors of investors more than cognitive biases. The two sides of the trained and promoted people have the most impact. Manuscript profile

Open Access Article

193 - A dynamic capability approach on designing governance models in health care networks
Alireza Aliahmadi Mohammadreza Rasouli

The use of network business models to provide health services is a growing trend in the world's successful health systems. Forming and sustaining successful service delivery networks requires using the structures and mechanisms that address the health system characteris More

The use of network business models to provide health services is a growing trend in the world's successful health systems. Forming and sustaining successful service delivery networks requires using the structures and mechanisms that address the health system characteristics, such as the asymmetry of the health market, as well as the need to guarantee the quality of services. In this paper, based on the dynamic capability approach, relevant structures and mechanisms have been identified that can make the ability to successfully governing service delivery networks in health systems. The effectiveness of identified structures and mechanisms have been evaluated using a case study within a clinical laboratory network in Tehran. Manuscript profile

Open Access Article

194 - Investigating the behavior of bank customers after the merger of branches with the development of a cluster analysis model; Case Study: Mellat Bank
رضا قسمتی

The emergence and expansion of new service channels in banks, the large number of branches in the service network of banks, and the high cost of the branch, on the one hand, led the banks to reduce the number of branches and the integration of smaller branches in other More

The emergence and expansion of new service channels in banks, the large number of branches in the service network of banks, and the high cost of the branch, on the one hand, led the banks to reduce the number of branches and the integration of smaller branches in other branches, but factors such as the loss of customers , Brand coverage, social security deprivation, etc., have created considerations for banks in integrating branches. In this paper, a comprehensive overview of the literature on mergers of bank branches and similar issues was first discussed and influential variables were identified in the problem. Then, the behavior of customers influenced by the merger of branches as one of the key variables affecting the problem has been investigated. For this purpose, a five-step model has been developed in this paper, with its main core of cluster analysis techniques. Finally, in order to demonstrate the effectiveness and applicability of the developed model, a case study of Mellat branches has been used in the country. Manuscript profile

Open Access Article

195 - Designing a sustainable supply chain network under sanction conditions
Ezzatollah Asgharizadeh S. Ali Torabi Ali Mohaghar Mohammad Ali Zare Shourijeh

Nowadays, with the advent of the concepts of risk management and sustainability and increasing of social pressures to reduce the negative impacts of industries on the environment and society, it is almost impossible to make strategic decisions such as the supply chain n More

Nowadays, with the advent of the concepts of risk management and sustainability and increasing of social pressures to reduce the negative impacts of industries on the environment and society, it is almost impossible to make strategic decisions such as the supply chain network design (SCND) without considering these concerns. Accordingly, in this paper a general mixed-integer linear programming (MILP) was developed for designing a closed-loop supply chain network, under disruptions conditions and sustainability considerations (focusing on social aspects). This is a multi-echelon, multi-product and multi-modal supply chain network. The sanctions on raw materials (as disruption events) were considered in the mathematical model through planning some scenarios. The most important decision variables in this model are related to: supplier selection, quantity of each raw material, facilities location, products flow between different facilities and transportation modes. Finally, designing a closed-loop supply chain network in Iran's tire industry was taken as a real world case study to demonstrate the applicability and effectiveness of the proposed model. In addition, the sensitivity analysis on some of the important parameters was carried out. Manuscript profile

Open Access Article

196 - Modeling of Foresight for Sustainable Development Using Scenario Planning and System dynamics Approach (case study: Yazd Province)
حمید بابایی میبدی Gholamreza Godarzi Adel Azar Firozeh Azizi

Nowadays, the wide changes in various dimensions put managers in serious challenges. This issues cause the current plans will no longer be able to response, therefore it is necessary to use new approaches such as foresighting. Meanwhile, one of the main concerns of mana More

Nowadays, the wide changes in various dimensions put managers in serious challenges. This issues cause the current plans will no longer be able to response, therefore it is necessary to use new approaches such as foresighting. Meanwhile, one of the main concerns of managers is the effect of their decisions on the key variables. This study using a foresight and systematic approaches and design the dynamic sustainable development model to seeks an answer to this important management issue. First we presented a framework for sustainable development and then, using the “Mic Mac” method identified the key drivers of sustainable development. In the next step, by designing a scenario portfolio, future possible scenarios for sustainable development were determined. Finally, by designing a regional sustainable development model, it is possible to simulate scenarios and decisions, and determine the appropriate scenarios from the possible multi-dimensional scenarios Manuscript profile

Open Access Article

197 - Exploring and Explaining the Antecedents of Emotional Climate of Organization in National Iranian Oil Products Distribution Company
Mohammad Hossein Dehnavi ali shirazi Shamsodin Nazemi fariborz rahimnia

The main aim of this study is to explore and explain the antecedents of emotional climate of organization, and to introduce its components in National Iranian Oil Products Distribution Company (Khorasan Razavi). This is a qualitative research study, which is based on co More

The main aim of this study is to explore and explain the antecedents of emotional climate of organization, and to introduce its components in National Iranian Oil Products Distribution Company (Khorasan Razavi). This is a qualitative research study, which is based on content analysis strategy. The data were collected through semi - structured interviews, and the analysis was done by the qualitative content analysis. The statistical population consisted of all employees of National Iranian Oil Products Distribution Company in Khorasan Razavi District, and the sample was selected by using purposeful sampling up to the theoretical saturation and sampling adequacy of 19 people. The findings showed that the antecedents of the emotional climate of organization can be grouped into seventeen categories, including manager’s characteristics, meritocracy, respecting employees, corporate reputation, political parties, self-interest, ranking system, privatization, administrative rules, compensation system, organizational ethics, external environment of the organization, organizational justice, knowledge management, conflict, type of work, and job rotation. Recognition of these antecedents and their sub components can help the managers to better understand their organization and make necessary changes to provide a well-managed emotional climate in line with the organizational goals. Manuscript profile

Open Access Article

198 - Design of online shopping improvement pattern by using ISM model
Amene Kiarazm Lotfolah Forozandeh Dehkordi Mohammad Mahmoudi Maymand mirza hasan hosseini

This study is done to identify affecting factors on the improvement of online shopping with respect to the customer decision-making process. For this purpose, the literature review were used and then using interpretive structural modeling for defining relationships betw More

This study is done to identify affecting factors on the improvement of online shopping with respect to the customer decision-making process. For this purpose, the literature review were used and then using interpretive structural modeling for defining relationships between affecting factors on the improvement of online shopping. To define these relationships, 16 expert opinions on management and information technology were taken. The results show that the model includes seven factors: Channel Quality, Website Quality, Product Features, Advertising, Transaction Quality, Customer Satisfaction and Online Shopping Improvement. Website Quality, Product Features, Transaction Quality have a fundamental role because of high driving power and low dependency. After that, Channel Quality, Advertising, and Customer Satisfaction are at the center of attention. Finally, the goal variable of study - improve online shopping- is placed the third level because of having lowest driving power and highest dependency. Manuscript profile

Open Access Article

199 - Describing philosophical foundations and the assumptions of science role in the knowledge production and problem- solving methodologies and methods in the branches of industrial engineering
Alireza Aliahmadi

The structure of human knowledge in the fields of humanities and social sciences, including management as a discipline, consists of philosophical assumptions and foundations, scientific principles and theories, and the and practical achievements for solving problems. Th More

The structure of human knowledge in the fields of humanities and social sciences, including management as a discipline, consists of philosophical assumptions and foundations, scientific principles and theories, and the and practical achievements for solving problems. The philosophical foundations of every knowledge are conventionally composed of elements of value, epistemology, ontology, anthropology, and methodology, which are referred to as the components of scientific paradigm. The new philosophy trend in the recent centuries, has shifted from the positivist paradigm to critical and interpretative paradigms, and is shaped into the context of the postmodern paradigm, the pragmatism tradition, and the complexity theory. Each of the above scientific paradigms has foundations in values, epistemology, ontology, anthropology, methodology and its own research methods. This means that today's knowledge in each field, due to the effects of each conventional philosophy of science paradigms, has led to the production of different scientific principles and theories and the distinctive applied achievements. So, opinions and ideas of the thinkers in each field are different. The shifting paradigm from positivism to interpretativeism not only has contributed to the fields of humanities and social sciences, but also effects the fields of science and engineering, such as, the emergence of fuzzy logic along with mathematical logic in the field of basic sciences, quantum mechanics view alongside Newtonian mechanics in the field of engineering. In this paper, we seek to recognize the knowledge developments roots in the branches of industrial engineering, such as the development of "hard operations research", " soft operations research " and "hard systems to soft systems thinking" and "statistical quality control" To "Total Quality Management". Under the influence of paradigmatic changes, developments have taken place in other branches of knowledge forming the industrial engineering as an interdisciplinary scientific discipline for the future. We also examine the systemic methods paradigmatic foundations influenced by the above paradigms and examine how to influence the methods of analysis and problem-solving methods with respect to the differences in their basics, philosophies and paradigms. Manuscript profile

Open Access Article

200 - An Analysis of the Role of Organizational Culture in Developing Entrepreneurial Behavior in Small and Medium enterprise
seyed mohammad mosavi jad haydar mohammadi Arman Ahmadizad

Having entrepreneurial spirit and behavior for small and medium enterprises is essential and inevitable, in order to adapt to environmental conditions and changes. This behavior must be institutionalized within the heart of that organization's culture. This research is More

Having entrepreneurial spirit and behavior for small and medium enterprises is essential and inevitable, in order to adapt to environmental conditions and changes. This behavior must be institutionalized within the heart of that organization's culture. This research is an applied and descriptive correlation study. The statistical population of this study is small and medium enterprise managers in Sanandaj, with the names of small and medium enterprises with 120 companies being announced by Sanandaj industrial partners. Based on the number of companies and the use of the Morgan table, 92 of the owners of these small and medium enterprise were randomly selected. In this study, the questionnaire was used to collect information. After completing the questionnaires, the collected data were analyzed using SPSS software in two descriptive and inferential fields. The results show that organizational culture is related to entrepreneurial behaviors. However, managers of these businesses gave the most value to the fundamental values among the dimensions of organizational culture and also aimed at reversing the relationship with entrepreneurial behaviors. Manuscript profile

Open Access Article

201 - Designing Sustainability Comprehensive Framework for Banking: Using Meta Synthesis and Structural Modeling Interpretation
Emad Nobahar Mahmoud Dehghan Nayeri Adel Azar Ali RajabZadeh ghatari

Today, bank Businesses are pressured by their stakeholders to address sustainability issues in their activities. Consequently, attention to sustainability and social responsibility in the banking business is increasing day by day. Accordingly, the main purpose of this s More

Today, bank Businesses are pressured by their stakeholders to address sustainability issues in their activities. Consequently, attention to sustainability and social responsibility in the banking business is increasing day by day. Accordingly, the main purpose of this study is to provide a framework for sustainability in bank Business. To this end, by using the Meta-synthesis approach, the 268 open codes related to sustainability in the banking industry were extracted from related articles and related studies and these open codes formed 59 axial codes. Then, these axial codes were categorized based on similarities in concepts to 10 themes of economic partnership, financial factors, energy use, environmental action, community participation, development of human resources, customer relationship, products and services, human rights issue , and governance. In the following, they were categorized into four including economic, social, and environmental and governance sustainability. Moreover, ISM structured the relationships between the themes while leveling them in a structural model based on the experts’ interprets. According to the results, the theme of human rights is at the lowest level and considered as the basis for bank sustainability. In addition, human rights, human resources, products and services, and customer relationship themes were placed in the independent area of the MICMAC chart that shows the key role and influence of these factors on other factors in the sustainability of bank business. Manuscript profile

Open Access Article

202 - A systematic review of artificial neural network applications in supply chain management
Aref Toghroljerdi pooria malekinejad

Nowadays, the success rate of companies/organizations in the competitive market is the performance of their supply chain managment. Various techniques have been utilized to improve it, which one of the most widely used methods to solve these problems is artificial neura More

Nowadays, the success rate of companies/organizations in the competitive market is the performance of their supply chain managment. Various techniques have been utilized to improve it, which one of the most widely used methods to solve these problems is artificial neural network. The purpose of this study is to systematically review the various applications of artificial neural networks in solving the problems of different parts of the supply chain. Hence, by using the literature review, the key vocabulary of the link between the two domains was identified. Using the keywords extracted from the research literature, a search was made between the Scopus databases and Web-based Science. By searching in these databases, articles related to the application of artificial neural network in different areas of supply chain have been extracted. Finally, the articles were filtered using a variety of tools and then high-ranking papers were identified. Using important articles identified, various categories of artificial neural network applications were implemented in supply chain management. The results of this study indicate that artificial neural networks have been most used in solving engineering, computer science and business issues Manuscript profile

Open Access Article

203 - Designing organizational structure in accordance with the functional activities of the mosque
Morteza Rojouei seyyed morteza ghayour mostafa sanati hajjar

20.1001.1.22286047.1400.20.67.12.4

The mosque is the most important religious institution in Islam. At the first centuries of Islam in the Islamic community, the mosque as the most prominent institution of Islam has been manifested. Therefore, it is necessary to pay attention to the development of the ha More

The mosque is the most important religious institution in Islam. At the first centuries of Islam in the Islamic community, the mosque as the most prominent institution of Islam has been manifested. Therefore, it is necessary to pay attention to the development of the hardware and software of the mosque as an important and driving tool of growth and excellence, commensurate with the requirements of the time in order to maintain its strategic position in society. The mosque seems to require a structural change in the way it performs its functions effectively in order to adapt to new needs and respond to new needs stemming from new ways of thinking. Understanding this importance, the present study, using data from library sources and the qualitative content analysis method, first extracts new functions that fit the needs of the time in the modern mosque's functions and then with the help of research literature and findings has provided a structure appropriate to these functions. Due to the popular and voluntary nature of the mosque, the proposed structure for the mosque is a kind of adhocracy that has seven working groups in the form of worship-worship, social, cultural-propaganda, economic, scientific-educational, and military-political and support functions. Manuscript profile

Open Access Article

204 - Optimizing Investment in Life Insurance Based on Goal Programming
Seyed Farhang Hoseini reza raei Ghadir Mahdavi

Investment management in life insurance is very important because of its specific features. Unlike other insurance policies, life insurance is long-term and focused mainly on return on investment. Also, due to the 85% participation of insurers in the surplus of intere More

Investment management in life insurance is very important because of its specific features. Unlike other insurance policies, life insurance is long-term and focused mainly on return on investment. Also, due to the 85% participation of insurers in the surplus of interest, the surplus in a period has little income for the insurance company,but the insurance company has a guaranteed return on the deficit. In addition, high return is one of the main factors of insurance companies competition in marketing. Also, insurance companies need to make sure they have enough liquidity to fulfill their obligations. Despite the fundamental differences between life insurance and property and liability insurance, No 60 Central Insurance Regulations do not differentiate between the investment of the above insurance reserves. In this study, we designed a portfolio optimization model for life insurance investments. Accordingly, the Markov Switching Vector Auto Regressive based on ideal optimization with contrasting goals set with the actual performance of the company. Optimization has been made in the portfolio of life insurance based on Moalem Insurance Company from 2012 to 2016. Investment weights have been implemented by simulating the Markov Switching VAR model with optimization objectives including maximizing insurance returns, minimizing shortfall, maximizing policyholder returns and minimizing liquidity shortages. Based on the results, the ideal planning optimization model produces more returns than the actual returns of the insurance and performs better in other objectives. As a result, this approach can be used to optimize life insurance investment portfolios in insurance companies. Manuscript profile

Open Access Article

205 - Relational capital: The key of success to reach comparative merit
parastoo soltanii sakineh Shahi yadollah mehralizadeh

The purpose of this study was to investigate the status of intellectual capital and its improvement strategies in one of the organizations affiliated to the Ministry of Energy. The research method was mixed- exploratory blend. The survey method in the quantitative part More

The purpose of this study was to investigate the status of intellectual capital and its improvement strategies in one of the organizations affiliated to the Ministry of Energy. The research method was mixed- exploratory blend. The survey method in the quantitative part and content analysis in the qualitative section was used. Participants in quantitative part were all staff members of the organization, that 268 were selected randomly. In qualitative section, a purposeful sampling method was used and semi-structured interview was conducted with 12 managers by over 15 experiences. The instruments of this research were questionnaire, interview and analysis of documents. In quantitative part, the Bontistis standard questionnaire used. The reliability of this questionnaire obtained 0/79 by Cronbach Alpha. The interviews were analyzed by open and axial coding. Quantitative findings showed that the mean scores of respondents in relation to the existing status of human, structural and structural indicators were higher than expected average. Also, the qualitative findings indicate that the capital and human capital indicators in the organization have a relatively good status in the organization. Finally, suggested solutions such as: identifying staff talents and making the best, have a plan for train substitution, and create a comprehensive communication system. Manuscript profile

Open Access Article

206 - Identifying components of performance management system to develop administrative integrity
Ali Asghar Pourezzat hossein imani aryan gholipour Adel Azar

20.1001.1.22286047.1400.20.67.1.3

One of the most important challenges of human resource management is implementation of administrative integrity. administrative integrity is a situation in which, administrative integrity has decreased highly and one of the signs of administrative integrity is proper u More

One of the most important challenges of human resource management is implementation of administrative integrity. administrative integrity is a situation in which, administrative integrity has decreased highly and one of the signs of administrative integrity is proper use of resources, specially human resources. If management and organization recognizes most roots of administrative violations, could develop administrative integrity. Hence because of role and importance of performance management system in development of administrative integrity, in this research we are going to identify components of performance management system to develop administrative integrity in public organizations. The approach of research is qualitative and the method is theme analysis and to extract criteria and components of training system to develop administrative integrity, interviews have been done with experts of the administrative and recruitment organization using purposive sampling method. The ideal components of performance management system to develop administrative integrity is extracted in format of 7 main theme, 19 subsidiary theme and 54 concepts and results showed that characteristics of performance management system to develop administrative integrity includes transparency, justice, ethics, legality, prevention and professionalism. Manuscript profile

Open Access Article

207 - Designing and Explaining Marketing and Sales Strategies Model in the Food Distribution Industry
mahdi haghighi kafash zohre dehdashtishahrokh vahid khashee var nam khasti reza hajari

20.1001.1.22286047.1400.20.67.2.4

The food distribution industry is one of the high-turnover industries facing many problems in Iran. This research is done with the aim of designing and explaining the model of marketing and sales strategies in the food distribution industry .This study is descriptive, e More

The food distribution industry is one of the high-turnover industries facing many problems in Iran. This research is done with the aim of designing and explaining the model of marketing and sales strategies in the food distribution industry .This study is descriptive, exploratory and using mixed research method. The qualitative research is done using content analysis and consensus of 11 executive and academic experts. In the quantitative part, 81 questionnaires was distributed between marketing and sales managers of 54 distribution companies. The data are analyzed by structural equation modelling method. The research findings show that marketing objectives, pricing strategies and food distribution strategy are respectively the highest factors of marketing strategy in the food distribution industry and the relationship-based competency of the sales team, the sales team performance and the transformational leadership are the most important factors in the sales strategy. Evidence suggests that the presence of each of the three moderators (the threats and opportunities of new competitors, the strengths and weaknesses of the company, and the influential factors of the post-stagnation era) affects the relationship between marketing and sales strategies. The adoption of a comprehensive approach to the components of the marketing and sales strategies and the coordination between them, taking into account the economic downturn, sanctions and the probable situation of the post-stagnation era, are the most important issues that have so far been neglected in designing the marketing and sales strategies of Iranian food distribution companies. Manuscript profile

Open Access Article

208 - A new model to assessment factors of acceptance the information technology in healthcare section (Case study: Establishment the hospital resource planning (HRP) in governmental hospitals of the Semnan)
Ebrahim Khaleghian Mohammad Mirbagheri Jam

Nowadays, it is an essential for organisations to move forward to achieve new technologies. However, organisations should assesment all aspect of technology transfere before do it for their own organisation. In this research, the factors affecting the acceptance of the More

Nowadays, it is an essential for organisations to move forward to achieve new technologies. However, organisations should assesment all aspect of technology transfere before do it for their own organisation. In this research, the factors affecting the acceptance of the Information Technology (IT) in health section is studied. For this, establishment the Hospital Resource Planning (HRP) in governmental hospitals of the Semnan is considered as case study and to investigate the relationship between effective factors, a survey research has been used. The research population consists of 600 qualified personnel of govermental hospitals in semnam state. Sample size was obtained 147 based on kochran method. Therefore, 200 number of questionnaires include 7 dimensons based on Vakentash model were distributed via simple random sampling. 150 perfect questionnaire were gathered and data were analysed using SPSS and smart PLS 3. Results in 95% confidence interval show that lubrication of hospital proccesses is affect on both of perceived usefulness and using tendency of Hospital Resource Planning (HRP) systems. In addition, organizational facilitators can cause in increasing perceived easly using of this system. Finally, the security of hospital resource planning systems will increase the willingness of employees to use it. The results of this study provide a native model of technology acceptance in the field of health care. According to these results, issues that authorities in hospitals and upstream organizations, including the Ministry of Health, should be ensure about them have been detected. Manuscript profile

Open Access Article

209 - Identify knowledge Intensive Business Services of Qom Water and Wastewater
Maryam Gholizadeh Mohammad Ali Sarlak

The purpose of this study was to identify knowledge Intensive Business Services of Qom Water and Wastewater Company. In this Delphi study, after reviewing previous research and examining the upstream documentation and infrastructure at ABFA, the areas of knowledge assoc More

The purpose of this study was to identify knowledge Intensive Business Services of Qom Water and Wastewater Company. In this Delphi study, after reviewing previous research and examining the upstream documentation and infrastructure at ABFA, the areas of knowledge associated with a description of business services were identified. The results of data analysis showed that the areas of knowledge creation, upgrading and development of water and wastewater facilities, center of supervision, operation and maintenance of facilities, sales and customer service to be considered as a top priority and supply and support management, human resources management, management Financing, partner relationship management, developing management systems for review were the second priority. The processes and knowledge activities of each field were also identified and presented in separate business services. Manuscript profile

Open Access Article

210 - Analysis of the relation of investment criteria in the development of technology based on plan, project and portfolio Using ISM and DEMATEL
mohamadali afsharkazemi hamed soufi

Today, technology development success is a multi-dimensional concept that is linked to the dynamics and complexity of the environment. Hence, identifying fundamental performance indicators for investing in technology development is important. The purpose of this study i More

Today, technology development success is a multi-dimensional concept that is linked to the dynamics and complexity of the environment. Hence, identifying fundamental performance indicators for investing in technology development is important. The purpose of this study is to achieve quantitative and qualitative analysis of key indicators together in the correct decision-making path for investment in technology development. In this research, the criteria for success with the new approach in terms of plan, project and portfolio differences are identified, categorized and their significance is measured by a questionnaire. In the following, the relationships between the criteria with two qualitative and quantitative approaches were determined and analyzed using interpretive structural modeling and DEMATEL technique using the opinions of industrial and academic experts in two separate groups. By comparing the results of the two groups, the difference Opinions in the judgments of academic and industrial experts are characterized by two quantitative and qualitative approaches. Achieving an analytical qualitative model of how the indicators interact, as well as determining the magnitude of the impact intensity and impact and the importance of each of them based on the level of interactions, the academic and industrial viewpoints, and the determination of the suitability of the judgments of the two groups, one of the research achievements. Correct analysis based on qualitative and quantitative results of research can be a basis for decision makers to develop different scenarios in the direction of making investments Successful in the field of technology development. Manuscript profile

Open Access Article

211 - Identification and analysis of the service capabilities in Iran’s small enterprises (SEs) using integrated interpretive structural modeling and fuzzy MICMAC approach
davod khosroanjom Ali Rajabzadeh Ghatary عباس مقبل

20.1001.1.22286047.1400.20.67.4.6

From a resource-based view, service delivery relies heavily on the resources and capabilities of the organization to create sustainable competitive advantage over the long term. In reviewing the literature, no research has been conducted on the relationship between dime More

From a resource-based view, service delivery relies heavily on the resources and capabilities of the organization to create sustainable competitive advantage over the long term. In reviewing the literature, no research has been conducted on the relationship between dimensions and criteria of the service capability apart from firm performance and the relationship network and their effectiveness have not been analyzed and the focus of the research has been on the relationship between dimensions and firm performance. The purpose of this study is identify the service capability criteria and use interpretive structural modeling to structure the relationships between these criteria as well as the use of the fuzzy MICMAC analysis to cluster the criteria. Therefore, based on a resource-based view, the service dimensions and capabilities including management, organizational, marketing and service quality were comprehensively identified and extracted through subject literature and interviews with 11 experts. The results showed that according to ISM model "Corporate quality", "interactive quality", "planning, control and integration of activities" and "differentiation of activities and level of centralization" are important criteria that are the basis of the structure of capability services are considered and also with respect to the fuzzy MICMAC analysis the criteria of "analysis and formulation of the strategy", "planning, control and integration of activities" and "physical quality" were classified as the "most important" criteria of service capabilities that have high power to influence they have other criteria, so Iran's small enterprises need to take major steps to strengthen this criteria Manuscript profile

Open Access Article

212 - Identify the factors that influence public-private participation in urban civil engineering projects and provide an appropriate model. Case Study: Tehran Municipality.
esmaeel ghafari Karamollah daneshfard Gholamreza memarzadeh Tehran

Public-private partnership (PPP) is a new way to expand public services through the private sector. PPP have become common in providing high-quality infrastructure in many countries worldwide. One of the main reasons for PPP agreements is to improve efficiency and quali More

Public-private partnership (PPP) is a new way to expand public services through the private sector. PPP have become common in providing high-quality infrastructure in many countries worldwide. One of the main reasons for PPP agreements is to improve efficiency and quality in the delivery of public services, as well as to boost investments for expensive projects, which should be given more attention in Iran. This research is aimed at identifying effective factors in the success of public-private partnership Urban Civil Infrastructure Projects in Tehran Municipality and providing its model. The research method in this research is Applied, Field, Exploratory, Descriptive and causal. The statistical population of this study is all internal and external stakeholders are influential on private sector investment in Tehran Urban Civil Infrastructure Projects plans. In this study, using a questionnaire based on experts' opinions and research literature, data were collected and analyzed through Exploratory Factor Analysis. Factors affecting public-private participation in Tehran urban civil engineering projects and related model were extracted. The results of factor analysis show that the following seven factors affect the success of public-private partnership in our model, which are 1- Transparent processes and procedures 2- Knowledge, skills and support of managers 3- Legal support and incentives 4- Health of the administrative system 5- Political stability and support 6- Capacity Building 7-policy making. Manuscript profile

Open Access Article

213 - Analyzing the role of lifestyle and ethnicism on consumer judgment about domestic products
Reza Shafeie Sara Saedi

Since consumers are the turning point of all marketing activities, companies need to be aware of the fundamental variables of purchasing decision making because understanding the mental structure of consumers helps to predict their buying behavior. The present study the More

Since consumers are the turning point of all marketing activities, companies need to be aware of the fundamental variables of purchasing decision making because understanding the mental structure of consumers helps to predict their buying behavior. The present study therefore aims to identify the degree of importance of psychological factors of lifestyle and ethnicity in consumer judgment of domestic products. The present study was a cross-sectional study in which the first stage of the study was conducted to identify the dimensions of product judgment from five academic experts in structured interview and in the second stage to investigate the impact of two variables of lifestyle and ethnicity on the judgment of domestic and collecting purposes. The data was collected through a questionnaire that was distributed among the household customers by simple random sampling. Data were analyzed with SPSS and AMOOS computer software. Findings from interviews with academic experts led to the identification of three dimensions (brand mentality, ease of use, after-sales service, perceived quality, product price and sales staff). Life and ethnicity influence the judgment of domestic products. The results showed that lifestyle and ethnicity as mental and psychological constructs can influence consumer judgment. Among the dimensions of lifestyle, patriotism and later, among the dimensions of ethnicity, have the most influence on the judgment of domestic products. Manuscript profile

Open Access Article

214 - Identify the critical factors for sustainable banking success with a mixed approach
Alireza Aliahmadi Mir Hamid Taghavi Ali Bonyadi Naeini

A new concept in the area of achieving sustainable development goals is sustainable banking which is of particular importance in developing countries. To succeed in achieving sustainable banking goals, it is necessary to identify and conceptualize the underlying factors More

A new concept in the area of achieving sustainable development goals is sustainable banking which is of particular importance in developing countries. To succeed in achieving sustainable banking goals, it is necessary to identify and conceptualize the underlying factors. This paper aims to identify the critical factors for sustainable banking success. This paper is an applied research in terms of purpose and has been done with a cross-sectional survey approach. Semi-structured interviews and expert questionnaire were used for data collection. The statistical population of the study consists of managers and experts of the central bank selected by purposeful sampling from among these experts. The research methodology is a mixed (qualitative-quantitative) approach. In the qualitative phase, the thematic analysis method is used to identify the critical factors for sustainable banking success. Then, at the quantitative stage, the identified factors are screened and prioritized based on the Fuzzy Delphi and SWARA method. The results show that the critical success factors of sustainable banking can be categorized into three factors: input factors, process factors and output factors. Support entrepreneurs, marketing management, clear regulation and process evaluation are of the utmost importance in the field of sustainable banking. Manuscript profile

Open Access Article

215 - Multiple objective optimization for assigning students of public high schools to private high schools in uncertainty condition (case study: mallard region
Ahmad Makui Seyedeh Sara Ghasemi

Nowadays, choosing the most effective and optimum strategy for selecting and assigning students to the target schools due to its great impact on the quality and quantity of education is one of the important concerns of the educational institution. In this regard, it is More

Nowadays, choosing the most effective and optimum strategy for selecting and assigning students to the target schools due to its great impact on the quality and quantity of education is one of the important concerns of the educational institution. In this regard, it is necessary to determine the appropriate criteria for appropriate selection of students, taking into account the standards and educational needs of students. In this research, from the perspective of the academic level, the student-to-school distance and the ideal planning approach, a decision-making model with distinct goals for selecting and assigning students to nonprofit and governmental schools is presented. According to the proposed method, firstly, the assessment of the students is carried out in relation to the schools in the target area, with two approaches of distance between the student and the target school and the academic level correspondence. The results of these assessment, based on the new and applied BWM, determining the weight of the academic level and the distance to the school by each student toward the school. In the next step, based on the level of science weights and the distance between each student and school, ideal planning modelling is revised for each student. In this case, the specified weights are the main inputs and the required ideal constraints are also considered. Finally, by solving the proposed model, the optimal assignment of students to each of the schools is done. After the students have been assigned to the target schools, we may encounter lack of capacity in some schools. In this case, by providing a flowchart, the way of students’ relocation to the standard capacity for all schools is explained. Also, due to the implementation of the proposed research methodology for allocating students to the schools belonging to the "Mallard" region, and conducting relevant evaluations and calculations, the sensitivity analysis has also been done. The final results of the sensitivity analysis of the proposed model indicate that the lack of consideration of the academic level approach causes changes in selection and allocation of students to schools. Therefore, the academic level should be taken into account in assessments related to the allocation of students to schools. Manuscript profile

Open Access Article

216 - (Identification and leveling Factors Affecting the Brand Success of Knowledge-Based Industrial Business( Experimental Examples of Technology Units Deployed at Semnan Province Science and Technology Park(
hasanali Aghajani Abdolhamid Safaei Ghadikolaei Meysam Shirkhodaei hasan vahedi

Abstract Given the importance of brand success in small and medium-sized businesses and especially in knowledge based companies, this research was implemented by goals of identifying and leveling factors affecting the brand success of knowledge based industries in tech More

Abstract Given the importance of brand success in small and medium-sized businesses and especially in knowledge based companies, this research was implemented by goals of identifying and leveling factors affecting the brand success of knowledge based industries in technology units based in the science and technology park of Semnan province using the ISM method. To do this, the views of fourteen university professors and experts of the organizations studied, the factors affecting the brand success of knowledge-based companies were examined and after the final refinement, eight factors were selected. In the next step, these factors were stratified by Structural Interpretation Modeling Technique. Finally, among the factors affecting the brand success of knowledge-based companies, the history of the company and the type of ownership, is first and the most influential factor. Next, brand features are located. The third level includes the market share, the fourth level is the size of the company and the market share and, ultimately, the most influential factors, communications and marketing plans are at the fifth level. This leveling enables knowledge-based companies to formulate the strategies needed to succeed in their product brands and move them closer to their ultimate goal as they progress at each level Manuscript profile

Open Access Article

217 - The general model for lifecycle of R&D projects in research organizations with systems engineering approach
Mohammad forozandeh abbas tahmasebi taha hossein mortagi

Developing a life cycle model of R&D projects is one of the key factors for the success of research organizations. Using a standardized model leads to the creation of a common language between the organization and external providers of products, services and processes. More

Developing a life cycle model of R&D projects is one of the key factors for the success of research organizations. Using a standardized model leads to the creation of a common language between the organization and external providers of products, services and processes. The purpose of this paper is to present a general life cycle model for research and development in research organizations that is approved by various executives, supervisors and auditors. The model presented in this study provides a basis for evaluating the activities of executors and facilitates the evaluation and audit of research and development activities. The model has 4 dimensions, 17 components, 3 key decision points and 156 indicators. Model dimensions include need assessment processes, sample design and construction, manufacturing engineering and production management, and operation and support. The validity of the researcher-made questionnaire was evaluated by 9 experts and 3 questions were omitted. Cronbach's alpha coefficient of 0.982 was also used to evaluate the reliability of the questionnaire. These results support all the research hypotheses and the rank of the components in each dimension is also determined. According to the results, the need assessment dimension is more important in the life cycle of research and development of research organizations. Using this research model enables research organizations to effectively implement the processes needed for research and development and assists managers and stakeholders in decision making and decision making. Manuscript profile

Open Access Article

218 - Internal structural and operational factors influencing on designing network governance model in health care systems: a systematic literature review
Reza Aalikhani Alireza Aliahmadi Mohammadreza Rasouli

Introduction: todays, with regard to competitive market in health system collaboration networked clllaboration has become an essensial strategy for the survival of organizations. Network governance that refers to coordination and collaboration in the network is a fundam More

Introduction: todays, with regard to competitive market in health system collaboration networked clllaboration has become an essensial strategy for the survival of organizations. Network governance that refers to coordination and collaboration in the network is a fundamental concept that affect collaboration network success. There are various factors that affect designing successful model of network governance that considering this factors is critical for designing successful model of network governance. The aim of doing this research is identifying internal structural and operational factors that affects designing proper model of network governance in health care delivery systems. Methodology: to identify and extract desired factors used of the mentioned evidence in the literature related to research question. For this porpous we need a research methodology that comprehensively and systematically consider the literature. For achieving this aim a systematic literature review will consider as a comprehensive and systematic method for identifying valid evidence and related to the research question. Also, Grounded Theory method was used to synthesis the extracted evidence. Results: by searching in the WEB OF SCIENCE as a comprehensive and credible database for identifying related studies, the 2350 scientific publication resulted. By screening these results basis of title fitness with studies inclusion and exclusion criteria lead to select 150 articles. Finally, through screening described the 150 articles basis of their abstract and conclusion fitness lead to the 53 final articles that during the reviewing them the 78 pieces of evidences extracted from the 37 sources and did not identify any evidence from other studies. For creating extensive view and easy access to extracted evidences in the synthesizing step using granded theory, 2 categories and 16 classes emerged. Conclusion: designing governance model in the network will be successful if only internal structural and operational factors influencing on designing it have been considered. Structural and operational factors in the network include network characteristics and network administration characteristics, are influencing factors that considering these factors on designing proper model of governance lead to fitness of the goernance model with network characteristics that finally lead to collaboration network success. Manuscript profile

Open Access Article

219 - Model of the relationships between Network Leadership antecedents
rouhollah sharifi Hasan Alvedari reza rasouli Mohammad Montazeri

The development of network leadership theory in the field of university activities is an important step towards the development of network literature. Due to the wide range of communication of Payame Noor University with internal and external organizations as well as th More

The development of network leadership theory in the field of university activities is an important step towards the development of network literature. Due to the wide range of communication of Payame Noor University with internal and external organizations as well as the qualitative and quantitative goals of the university, network leadership is the best leadership style to maximize the control, control and maximum utilization of Payame Noor University's communication capacity.In this regard, the present study has attempted to identify the network leadership antecedents at Payame Noor University and to investigate the causal relationships between these antecedents using Fuzzy DEMATEL technique.This research is applicable in terms of purpose, and descriptive in terms of data collection. In order to collect data we used the viewpoints of experts which selected by purposeful sampling and Sample size for completing the questionnaire of 12 full-time faculty members of Payame Noor University with a minimum associate degree and 10 years of academic background from ten areas of Payame Noor University. After identifying Network Leadership antecedents at Payam-e-Noor University from the literature, to determine the status of causal relations among these factors, Fuzzy DEMATEL technique was used over 6 steps. The results of data analysis showed that among the extracted antecedent from literature, empowerment is the most fundamental factor. Also, the two factors of empowerment and leader proactivity are the most influential factors among other network leadership antecedents at Payam-e-Noor University, and on the opposite side are the most influential indicators, culture and spirit of participation. According to the results of the research, Payam Noor University administrators should pay special attention to empowerment and leader proactivity as the two main factors influencing the implementation and optimal implementation of network leadership. Manuscript profile

Open Access Article

220 - The sustainable design of the supply chain of bioethanol production of sugarcane

High cost, the risk of ending fossil fuels and pollution severely threatens metropolitan areas today and therefore paying attention to renewable energies is inevitable. This paper presents a three-level supply chain of bioethanol production with the three objectives of More

High cost, the risk of ending fossil fuels and pollution severely threatens metropolitan areas today and therefore paying attention to renewable energies is inevitable. This paper presents a three-level supply chain of bioethanol production with the three objectives of maximizing profit, reducing environmental impacts and maximizing social impacts, using the Epsilon-constraint method for optimization. On the third level, there are several consumer markets that satisfy end-customer demand. The type of feedstock intended is sugarcane, which can be used to produce bioethanol. The planning horizon of the model is multi-period, and the relationship of chain levels to each other may be disrupted. Finally, a case study in the Southwest region of Iran demonstrates the function of the model. Manuscript profile

Open Access Article

221 - An Introduction to the Production of Islamic Knowledge
Mostafa Jafarpishe محمد سعید جبل عاملی

In the composition of "Islamic knowledge" it is discussed what facts and news propositions can be deduced from Islamic sources so that they can be attributed to the Islamic religion according to scientific criteria and proper research methods and the documents are permi More

In the composition of "Islamic knowledge" it is discussed what facts and news propositions can be deduced from Islamic sources so that they can be attributed to the Islamic religion according to scientific criteria and proper research methods and the documents are permitted and to be considered legitimate and correct. Here, it refers to the ontological knowledge that can be extracted from the sources of Qur'an and Sunnah. Hence, to the difference between Islamic knowledge based on the ontological statements of Islam, and Islamic knowledge in the absolute sense of theology (the statements contained in the Islamic religion, both related to existence and what relates to its laws and Shari'ah and its legal rules), has been paid attention. So the realm of discussion has a limitation in one aspect and a development in another. Relatively limited to Islamic ontological knowledge, the domain of debate is limited and expanded to include all branches of Islamic knowledge related to being. In this article, the term "Islamic knowledge" is the science that first derives from the religion of Islam, the Qur'an and the Sunnah and can be attributed to this religion. Secondly, it is related to the ontological propositions and the realities of the universe in general and extensively. Therefore, the descriptive and recommendation statements of the Qur'an and Sunnah are directly outside the scope of this article. Describing the value of knowledge and its necessity, defining Islamic knowledge and its possibility, and explaining the role of rationality in the system of Islamic thought, has provided the conditions for introducing the authentic foundations and strategic principles of Islamic knowledge with the Ijtihadist approach. These principles can be the basis for learning and developing Islamic knowledge. Manuscript profile

Open Access Article

222 - Key Drivers affecting on international strategic cooperation in the automotive industry: A Systematic Literature Review
Farhad Toudehrousta ali heidary Ali Asghar Pourezzat Amir Albadvi

The automotive industry is known as one of the major industries in each country and has a significant role in its economic growth. Therefore, to compete globally, companies need to rethink their strategies based on understanding the environmental conditions and factors More

The automotive industry is known as one of the major industries in each country and has a significant role in its economic growth. Therefore, to compete globally, companies need to rethink their strategies based on understanding the environmental conditions and factors influencing their strategy, on which to base their strategy in the form of alliances, cooperation and partnerships. The purpose of this research is to identify key drivers affecting international strategic cooperation in the automotive industry. The methodology used in the present study is a systematic review of 49 articles on key drivers affecting international strategic cooperation of the automotive industry in international scientific databases such as Web of Science, Scopus and Google Scholar as well as in-house scientific databases that published since 2006 to 2019, extracted and after screening process, by coding method with MAXQDA software was analyzed. Based on result of the analysis of selected articles, a set of key environmental drivers were identified, categorized and described at industry, national and international levels. The results of this study show that a set of key drivers of automotive technology developments, automotive industry policy making, legal and institutional factors, global trends in automobile industry and international interactions of the country have had the most impact on the direction of international strategic cooperation in the automotive industry. Manuscript profile

Open Access Article

223 - Identifying future trends and charting the ideal status of vocational technical education from the experts' point of view
sorur sefidgar sefidgar Hosein Aliahmadi Jeshfaghani Ali Reza Ali Ahmadi

According to the objectives, this research is an applied-developmental research. From a data gathering perspective, it is integrated. Interaction analysis method was used to collect, analyze and combine quantitative and qualitative data. The analytical research method w More

According to the objectives, this research is an applied-developmental research. From a data gathering perspective, it is integrated. Interaction analysis method was used to collect, analyze and combine quantitative and qualitative data. The analytical research method was identified by analyzing the research literature related to the global trends of technical education development. From the point of view of educational experts, a group of 30 experts and experts in formal technical and vocational education, with a forward-looking and strategic perspective, with judicious and purposeful sampling, the most important global trends in technical and professional education development. Summarized and summarized the opinions, 22 trends were finalized. Then, the interaction effects, the effectiveness and impact of these trends were estimated. Findings show that variables such as "network community", "national competency framework", "orbital competence approach" and "population" are the most important factors influencing future educational attainment. Manuscript profile

Open Access Article

224 - Optimization in Layout Design Problems by Designing a Complex Integer Linear Model
Ahmad jafarnezhad chaghoshi iman Abbasi Mohamad Reza Mehregan

The purpose of the layout design is to find the most efficient arrangement of equipment, manpower in departments or units in order to maximize productivity in product production. Existing heuristic models do not consider the organizations need to locate units within c More

The purpose of the layout design is to find the most efficient arrangement of equipment, manpower in departments or units in order to maximize productivity in product production. Existing heuristic models do not consider the organizations need to locate units within certain departments, but in practice many organizations need to design a layout that limits the location of units in their respective departments. Particularly for organizations with an operational organizational structure, and often each of the units in each executive department should be located in their own office. The purpose of this article is that in an organization composed of several main departments and each department comprising several units, optimal placement is made in such a way that the limits of locating the units within the departments that are similar to the work process are met. Many layout design problems are not suited to solve mathematical problems because some of the facilities need to be put together. In this paper, constraints are added to design the facility layout in specific departments and a mathematical model is proposed for optimization. The benefits of introducing departmental constraints are: Compared to existing models, it provides more pragmatic logic for layout and facility design, and can help improve computational efficiency by reducing overlap constraints across facilities. Manuscript profile

Open Access Article

225 - Examining solutions to deal with the shortage of cyberspace security experts in the country
Mohammad fathian Mehdi Abolhamid mohammadreza rafeei

20.1001.1.22286047.1400.20.68.1.5

Expert workforce is one of the most important IT security assets that private and public sectors around the world are currently competing for. According to specialists, Iran is also facing the shortage of cyber security experts, which can lead to potentially serious pro More

Expert workforce is one of the most important IT security assets that private and public sectors around the world are currently competing for. According to specialists, Iran is also facing the shortage of cyber security experts, which can lead to potentially serious problem. This study presents some solutions for this problem in Iran. In order to identify the solutions, literature was reviewed and semi-structured interviews were conducted through related various experts and specialists. Finally, strategies were prioritized by fuzzy analytic hierarchy process and solutions are investigated by importance-performance analysis. According to the results, specialists believe that workforce maintaining and training improvement are more important than other strategies. Training-recruitment plans, aptitude assessment plans, cyber security events and challenges, schools student targeted plans and improving policies and rules have been considered as more important solutions. Manuscript profile

Open Access Article

226 - analytical - rational explanation (definition, concept, history, differentiation, similarity, propagation and expansion) of free innovation
Ali Asghar Saadabadi Mohammad Sadegh khayyatian فاطمه محمدی اترگله

20.1001.1.22286047.1400.20.67.6.8

the concept of free innovation in comparison with other innovation has been neglected. Therefore, the analysis of available definitions and a clear, unified definition of free innovation is an inevitable necessity that can help to get a shared understanding and understa More

the concept of free innovation in comparison with other innovation has been neglected. Therefore, the analysis of available definitions and a clear, unified definition of free innovation is an inevitable necessity that can help to get a shared understanding and understanding of it for this purpose, the present study seeks to explain the analytical - logical explanation (definition, background, differentiation, similarity, propagation and expansion)of free innovation in this study, at least 41 articles were analyzed in order to obtain theoretical richness to formulate the final model of 2 books, 32 sites approved by the elites. to achieve the selected definition, differentiation and similarity elements, emission constraining factors and solutions to solve the selected diffusion are used by fuzzy delphi method Overall, 16 interviews were conducted over three Delphi rounds with 6 experts to reach the saturation point among the six components proposed for the definition of free innovation, three components were rejected and three components approved by experts, in the end, the chosen definition of free innovation from the opinion of experts is innovation that has been developed by consumers with personal cost, no time and place constraints. among the 17 components of free innovation from other innovation, lack of compensation and financial transactions, lack of protection of schemes, lack of protection from the design, lack of risk due to the distribution of important knowledge were considered by experts. in the fuzzy delphi section finding free zones and diffusion of free innovation finally, legal and legal constraints, the great value of innovation in terms of the general, lack of desire for optimal investment, Lack of self - esteem for free innovators, Cultural and social barriers, thus, free innovation was introduced as the most important limitation of free innovation. Manuscript profile

Open Access Article

227 - Designing a model for the creation of export consortia in the context of industrial clusters
Mahmood Ghayoomi mohammad hosein abooie Mohammad Ali Vahdat Abolghasem Ebrahimi

20.1001.1.22286047.1400.20.68.2.6

Despite the considerable number of small and medium size enterprises, their impact on the economic area is not remarkable due to the existing limitations in the area of financial resource, human resource, market accessibility and market information. Since most of the ac More

Despite the considerable number of small and medium size enterprises, their impact on the economic area is not remarkable due to the existing limitations in the area of financial resource, human resource, market accessibility and market information. Since most of the active enterprises in industrial clusters are small and medium enterprises, and considering that the characteristics of the industrial cluster affect the function of active enterprises within the cluster and these features facilitate marketing and export activities, One of the most significant ways to overcome these limitations is to organizing and strengthening of the powers of the small firms through the establishment of network and common collaboration between enterprises in the export area as well as the design of a model for the establishment of export consortia. In this research, the goal is providing a model for the creation of export consortia in the context of industrial clusters, information resources from semi-structured interviews with cluster development agent, managers of industrial units that involved in industrial clusters and the study of institutional documents, were collected. It identifies the dimensions, components and features that influence the establishment of a successful export consortium according to the grounded theory by doing open, axial, and selective coding. In addition, 205 concepts were categorized in the form of a model into 26 sub-categories and 6 main categories including causal conditions, main phenomena, executive strategies, underlying factors, confounding factors and consequences. By receiving expert opinions on industrial clusters and export consortiums with a successful or unsuccessful experience through statistical analysis of the questionnaire and using the Analytic Hierarchy Process (AHP) and through identifying the weight of each category and concept, their relative importance in the success of export consortia was discussed. The proposed model incorporates all the factors that contribute to the establishment of successful export consortia and can be used as a comprehensive model. Manuscript profile

Open Access Article

228 - Designing a Sustainable Business Ethics Pattern
Hamdollah Manzaritavacoli زهرا خادمی Sanjar Salajeghe Navid Fatehirad Abbas Shoul

The purpose of this study was to design a sustainable business ethics model based on the knowledge of academic experts using Demetel model. In the first step, the 14 key components that shape the business ethics model of research background (attachment and interest to w More

The purpose of this study was to design a sustainable business ethics model based on the knowledge of academic experts using Demetel model. In the first step, the 14 key components that shape the business ethics model of research background (attachment and interest to work, perseverance and seriousness at work , Healthy and human relationships at work, spirit of teamwork and participation in work, decisiveness and responsibility, behavior Fair and equitable, non-abuse of position, self-sacrifice, commitment and loyalty, employing skills and expertise, civic-mindedness, respect for ethics, accountability and rule of law, transparency were identified. In the second step, they were put in a closed-ended questionnaire based on the 7-point Likert scale and the questionnaire was evaluated by 10 experts to determine their opinion on the importance of these components in business ethics. Before analyzing the collected data, the content validity and reliability of the questionnaire were assured. A questionnaire tailored to DEMATEL technique was developed to explore causal relationships among the components and was provided to the experts. Demetel's results showed that the most influential and fundamental component of business ethics (attachment and interest in work, loyalty, and misuse of position) is the most influential. In addition to these components, the components of firmness and responsibility and healthy human relationships at work were identified in the model of the most influential components. The component of healthy and human relationships is the most important factor and is central to the components. Manuscript profile

Open Access Article

229 - Designing a model of spiritual behavior in media organizations
Aliakbar Farhangi Abbas ali Rastgar Azim Zarei

The present study aimed to develop and present a suitable model for the spiritual behavior of media organizations. This research is based on the fundamental purpose and applicability of the method and how to collect data is a descriptive survey and correlation type, and More

The present study aimed to develop and present a suitable model for the spiritual behavior of media organizations. This research is based on the fundamental purpose and applicability of the method and how to collect data is a descriptive survey and correlation type, and from the viewpoint of how the research is carried out as a type of qualitative research in which the exploratory approach and the research strategy "Theory Data Foundation " Used. The statistical population of the study consisted of experts in the field of spirituality and media. Using sampling method, 15 people were selected as sample. Deep exploratory interviews were also used to collect data. After the triple stages of open coding, central coding and the selective coding of the categories, concepts and dimensions extracted, a new theory, the very model of spiritual behavior in media organizations, was designed. It is hoped that by applying the model presented in this study and by increasing the understanding of employees and managers and media organizations about the process of streamlining spiritual Manuscript profile

Open Access Article

230 - Identifying and prioritizing key abilities affecting on successful technology transfer process in petrochemical downstream industries
abbas khamseh Yadollah sadeghi Mehrdad Hosseini Shkaib taqi torabi

Despite the importance of developing petrochemical industries, most of the country's exports in the petrochemical industry have been limited to raw materials and semi-industries, which is due to the incapability to acquire appropriate technology in the downstream indust More

Despite the importance of developing petrochemical industries, most of the country's exports in the petrochemical industry have been limited to raw materials and semi-industries, which is due to the incapability to acquire appropriate technology in the downstream industries. Technology transfer is one of the most important shortcut methods for acquiring and developing technologies in these industries, but one of the most important challenges is the managers' little familiarity with the technology transfer process and the abilities it requires. The aim of this study is to identify and prioritize the effective abilities in the success of the technology transfer process in the downstream, petrochemical industries, and for this purpose a combined method of Structural Equation Modeling (SEM) and Analytic Network Process (ANP) has been used. In this regard, the content validity was confirmed by CVR and CVI forms and the final questionnaire was distributed and collected by the Porsline system among the statistical population and in order to investigate the accuracy of the theoretical model of the research, factor analysis with Structural Equation Modeling (SEM) and AMOS software was used. The results of this stage of the study indicate that 82 indicators in 8 ability factors affect the success of the technology transfer process in petrochemical downstream industries and the effectiveness of all 8 factors is ability at the semantic level. On the other hand, prioritizing the abilities that affect the success of the technology transfer process was done through the Analytic Network Process and Super Decisions software. The results show that technology dissemination abilities are the first priority, and technology adaptation abilities as well as development and improvement abilities are the second and third priorities. Manuscript profile

Open Access Article

231 - Social media and value creation: the role of interaction satisfaction
Seyed Amir Hossein Madani Abolfazl Danaei gholamreza jandaghi

The variety of ways in which customers engage with brands through social media has become a challenge for brand managers. The challenge is how to use social media with a strategic approach and how much content to generate so that company-customer interactions can create More

The variety of ways in which customers engage with brands through social media has become a challenge for brand managers. The challenge is how to use social media with a strategic approach and how much content to generate so that company-customer interactions can create value for the organization. For this reason, it is important to know to what extent brands should focus on social media engagement satisfaction and its role in creating value for the organization. In this study, researchers will use descriptive and inferential statistics to analyze the data collected from the questionnaire to find the answer to this question. Also, exploratory and confirmatory factor analysis along with structural equation model has been used for inferential data analysis. The results of this study suggest that high consumer satisfaction with brand interactions on social media is significantly effective in creating a higher customer longevity value for the brand. Also, high consumer satisfaction in brand interactions on social media has been effective in creating the value of higher customer influence for the brand, in creating the value of higher customer knowledge for the brand and in creating the value of customer knowledge. Manuscript profile

Open Access Article

232 - Investigating the impact of future-oriented talent management on career success; explaining the mediating role of Proactive Career behaviors
Mohammad Jafari nasim mousavi Ali Shariat nejad Reza Vali nejad,

The purpose of the present study was to investigate the impact of future-oriented talent management on the success of employees' career through the mediating role of Proactive Career behaviors. This research is an applied research and is a descriptive survey research. T More

The purpose of the present study was to investigate the impact of future-oriented talent management on the success of employees' career through the mediating role of Proactive Career behaviors. This research is an applied research and is a descriptive survey research. The statistical population of this study was 384 people who work in South Oil and Gas Companies that were estimated using Cochran formula and cluster sampling method. The data collection tool was a standard questionnaire whose validity was confirmed by content validity method and its reliability was confirmed by Cronbach's alpha method. In this study, structural equation modeling approach and Smart Pls2 and Spss 19 software were used. The results show that future-oriented talent management has a positive and significant effect on career success and Proactive Career behaviors. The results also indicate that proactive career behaviors have a mediating role in the impact of future-oriented talent management on career success. Manuscript profile

Open Access Article

233 - Presentation of IoT Policies Pattern in Iran through Applying of Thematic Analysis Method
Leyla Hasanzadeh Garavand Mahdi Abdolhamid Amir Zakery

20.1001.1.22286047.1400.20.67.7.9

This paper is based on a perspective view of the potential of the impact of emerging technologies such as the IoT on developing countries, and, by understanding the challenges of the IoT in Iran, presents a pattern of internet of Things policies in the country. The esse More

This paper is based on a perspective view of the potential of the impact of emerging technologies such as the IoT on developing countries, and, by understanding the challenges of the IoT in Iran, presents a pattern of internet of Things policies in the country. The essence of the present research is exploratory descriptive. In the process of data analysis, the present study utilizes methods of library studies and semi-structured interviews. The method of thematic analysis is the main method of this research. Interviews were analyzed in 548 basic themes, 56 organizing themes, and 13 comprehensive themes. Finally, the themes were formulated as IoT policies in Iran. Among the most important of these policies are the establishment and strengthening of IoT policy bodies with legal competencies for the sustainable development of IoT;to provide a platform for the production of integrated and extensive applications by creative groups based on government oversight and support;localization of IoT in accordance with Iranian Islamic culture for its acceptance and development of internal laws and standards of IoT in line with international standards and active supervision. The major innovation is that it goes beyond the requirements and presents operational policies for the development of IoT. Manuscript profile

Open Access Article

234 - Compatibility of the network of credit supply network of the country's banking system using a super-interpretive approach (soft systems (SSM) and critical innovative systems (CSH)) (Study of financing technology companies through Bank Mellat)
Eissa Jabbarzadeh Ebrahim Teimoury Saeed Shavalpour

In recent years, "technology-based start-ups" have attracted the attention of many researchers and policymakers in various countries as the engine of rapid economic growth. The high growth rate of job creation, sales, exports and capital of these companies, and especial More

In recent years, "technology-based start-ups" have attracted the attention of many researchers and policymakers in various countries as the engine of rapid economic growth. The high growth rate of job creation, sales, exports and capital of these companies, and especially their role in creating high-quality job opportunities, has put these companies in the spotlight of policymakers in many countries around the world. Banks are recognized as an important institution in financing, which will help improve the financing and credit process of technology-based companies by providing banking facilities and will somehow survive them. However, in recent years, despite the economic problems of banks, financing companies has faced many challenges, so considering the importance of financing technology companies in the country, as well as the diversity and range of experts involved, in this article in order to deal with conflicting perspectives and achieve common vision to organize and manage more effectively and efficiently, a combination of soft systems (SSM) methodology and a critical innovation systems (CSH) approach has been used. After explaining the common points of the two approaches, we will reach a common and radical definition of the problems of the credit network in the country's banking system by conducting in-depth interviews with specialists and experts in this field. After reviewing the processes governing the credit system of technology companies in the banking industry using the approach of critical innovative systems and after criticizing the situation and the state of "is" and "should" and new requirements to improve the current situation, the criteria for improving the process should be extracted. Manuscript profile

Open Access Article

235 - Provide a model for promoting the competitive advantage of businesses through higher education with research synthesis approach
Zahra Mohammadi Nasrabadi Zahra Taleb Yaghob Entezari

The aim of this study is to provide a comprehensive literature on improving the competitive advantage of businesses through higher education to provide a comprehensive framework of the role of higher education in promoting the competitive advantage of businesses. This More

The aim of this study is to provide a comprehensive literature on improving the competitive advantage of businesses through higher education to provide a comprehensive framework of the role of higher education in promoting the competitive advantage of businesses. This research is applied in terms of purpose and is done by qualitative method beyond research synthesis. The statistical population is all studies conducted in the period 1991-2018. n the field of the subject, 150 studies were evaluated and finally 28 articles were selected purposefully. And the systematic composition was selected and analyzed and its validity was confirmed by testing structural equations. The results showed that the most important key components of learning society are political environment, economic environment, legal environment, knowledge production, human capital, research, information technology , social capital, contract implementation, tax system, institutional regime. , Attracting knowledge, good governance, total productivity of inputs, product quality, and innovation are in three categories: contextual, intermediate and independent factors. Finally, after 6 stages of research, the model of promoting the competitive advantage of businesses was presented through higher education. Competitive Higher Education Centers in a Dynamic Learning Community, Free Economic System, and Democratic Political System, by promoting knowledge production, human capital accumulation, social capital accumulation, and innovative interactions with industry, government, and civil society, to promote Competitive advantage and competitiveness help businesses. Manuscript profile

Open Access Article

236 - Designing a Model of Science, Technology and Innovation Policy in the Regional Innovation System (Case Study: Yazd Province Special Science and Technology Zone)
علی صفاری دربرزی habib zare ahmadabadi seyed reza salami Davood Andalib Ardakani

Due to the complexity of science, technology and innovation system, policymakers and decision-makers are concerned by designing a comprehensive model for policy making in this field. Therefore, it is essential to understand and extract relationships of science, technolo More

Due to the complexity of science, technology and innovation system, policymakers and decision-makers are concerned by designing a comprehensive model for policy making in this field. Therefore, it is essential to understand and extract relationships of science, technology and innovation policy indices. The purpose of this research is to identify and establish the link between indices in the form of regional innovation system. For this purpose, in the first step, using the review of the literature of research as well as the use of experts' opinions, the most important dimensions of the model of policymaking of science, technology and innovation were identified. Then, in the next step, interpretive structural modeling technique was used to communicate and sequence between the main dimensions and presenting the relational model. According to the results, 56 indicators in eight main dimensions were ranked in five levels. With the validation of the model, using structural equation modeling, it was determined that the two dimensions of the institutions and resources of science and technology are the basic foundations of science, technology and innovation policy in the special field of science and technology in Yazd province that the policymaking process is practically from these two dimensions of the beginning gets. Manuscript profile

Open Access Article

237 - Extracting and Determining the Rate of Effect of Jurisprudential rules in designing the Electronic Communication System of the Industry and Universities in Iran
Hosein Aliahmadi Jeshfaghani

One of the biggest problems facing the country, separation industry, academic institutions, such as universities, as well. Not only can reduce the distance students find jobs related to your favorite specialty and help, but can help the industry find their required forc More

One of the biggest problems facing the country, separation industry, academic institutions, such as universities, as well. Not only can reduce the distance students find jobs related to your favorite specialty and help, but can help the industry find their required force. On the other hand, narrowing the gap between industry and academia to further reduce unemployment and reduce costs of post-employment training will increase further the morale of students. The university Research & Donitz can be more well-known challenges in industry and research Industry needs to do more easily than before. Also eliminate the distance factor that has facilitated the transfer of innovation from industry and university technology transfer between the two helps. No doubt to create a communication system between universities and industry to do any work must one of the most important factors required to start a business, knowing the rules, standards and criteria is available and associated with this business. There are a number of laws in the country in e-commerce to create these businesses should consider all existing laws on this business. These laws include Iran's trade, e-commerce law, legal rules and technical standards, and ... well. On the other hand, there are many obstacles in the relationship between industry and academia. By knowing the rules of barriers to upstream and discovered the limitations facing the development of website and communication system implements the basic standards of the industry we are most familiar Manuscript profile

Open Access Article

238 - Assessing the impact of passion on social media on intention of revisit tourists with a mediating role of customer interaction with customer (Case study: Tourists of Isfahan city)
Yazdan Shirmohammadi Ramadan Gholami Awati Maryam Mohammadi Moghaddam

Today, social media has become an opportunity for organizations and tourism destinations and regarding to the importance of Customer Loyalty, Organizations are always looking for ways to reach this kind of customers. Including; Customer-to-customer interactions are very More

Today, social media has become an opportunity for organizations and tourism destinations and regarding to the importance of Customer Loyalty, Organizations are always looking for ways to reach this kind of customers. Including; Customer-to-customer interactions are very important to marketers. To the extent that some researchers believe that positive interactions between customers with each other is one of the most effective and efficient ways to create loyalty to the organization. The present study seeks to evaluate the impact of passion on social media on the intention to revisit tourists with the mediating role of customer interaction with customer. The present research is practical in terms of purpose and descriptive survey in terms of method. The statistical population of the study is the tourists of Isfahan City in the first six months of 1398, whose number was estimated to be 210 by simple sampling method and through Cochran's formula. A researcher-made questionnaire was used in order to gathering information. Statistical analyzes were performed using SPSS and Amos software and the regression method was used in the hypothesis path analysis test. The findings show that, in general, the desire to work on the Facebook social media affects the intention of visiting tourists. And when the mediating role of the interaction of the tourist with each other is also considered, this effect still exists and in some cases this effect will be even greater. Among the research components; Customer satisfaction, perceived enjoyment, sense of usefulness and extraversion has a greater impact on the tourist's revisitability. Manuscript profile

Open Access Article

239 - (Identify the Factors Which Are Affecting to Exploit the International Entrepereuniral Opportunities in Energy Supply Businesses (Case of Study: National Iranian Gas Company
amirhooshang karami Seyed Mojtaba Sajjadi Seyedreza Hejazi asgar khademvatani

International situation of Iran for providing energy sources to other countries, particularly Gas, it requires to pay serious attention for promoting the export supply efficiency of Gas products, and identifying factors which are affecting to exploit the international o More

International situation of Iran for providing energy sources to other countries, particularly Gas, it requires to pay serious attention for promoting the export supply efficiency of Gas products, and identifying factors which are affecting to exploit the international opportunities for such companies regarding entrepreneurial approach. In this research, we try to find out these factors thru experiences and knowledge of the experts in the international Gas market. This research is qualitative and has been developed by using content analysis technique. The data was collected through open and semi-structured interviews by 15 business owners, top managers and experts of Iranian Liquefied Petroleum (LPG) export companies, which were selected by Snowball sampling method, and analyzed by content analysis encoding. According to results, the effective factors of international entrepreneurial opportunities can be categorized in four main directions: international entrepreneurial attitude, international entrepreneurial innovation and creativity, international entrepreneurial competitive distinction, and international entrepreneurial networking. Each of these four classified factors includes their own categories and subcategories which are addressed in this study. Manuscript profile

Open Access Article

240 - Designing a strategic model of industrial sustainable development in Yazd province
حسام الدین جعفری ندوشن Seyed Haidar Mirfakhradini Seyed Mahmood Zanjirchi

To reach sustainable development, economical, social, and environmental elements need to be taken into account. Industrial activities as activities which has distinctive impacts on all parts of development need to be studied more than before. The aim of this study was More

To reach sustainable development, economical, social, and environmental elements need to be taken into account. Industrial activities as activities which has distinctive impacts on all parts of development need to be studied more than before. The aim of this study was to present a strategic model of sustainable industrial development in Yazd province. In order to achieve the objectives of the research by using two methods of Unplanned targeted sampling and snowball sampling, the opinions of 15 managers and organizational policymakers of Yazd Industrial Towns (Industrial Experts) were used. The process of conducting this research includes three steps: a) Identifying sustainable industrial development strategies in Yazd province through in-depth interviews with experts; b) Screening identified strategies using fuzzy Delphi technique. C) Presenting a strategic model of sustainable industrial development in Yazd province, using the DEMATEL-ISM method. The results showed that the model of sustainable development strategy in Yazd province has 4 different levels with "studying to recognize global markets for Yazd's goods and services and providing countries guide leaflets" as the highest level which is the underlying element of the model. So, sustainable development in Yazd needs to set out using the mention strategy so that it lays the groundwork for implementing the fifteen higher-order strategies. Manuscript profile

Open Access Article

241 - A dynamic model of the impact of information and communication technology on GDP growth
mohammad taghi taghavi fard melika mehrkam Esfandiar Jahangard Ameneh Khadivar

ICT plays an important role in accelerating economic growth, especially in today's age of the Internet and mobile telecommunications. Due to the upward trend in the use of information and communication technology in the countries of the world, this part of the economy d More

ICT plays an important role in accelerating economic growth, especially in today's age of the Internet and mobile telecommunications. Due to the upward trend in the use of information and communication technology in the countries of the world, this part of the economy demands a lot of attention. Improved policies due to the impact of information and communication technology on the economy are one of the top programs of governments in developed and developing countries.A review of the literature shows that few systematic studies have examined the role of information and communication technology in GDP growth and the impact of various variables on the role of information and communication technology has not been sufficiently studied.The present study uses systematic approach and system dynamics methodology and examine interactions of ICT variables including ICT access, ICT development, ICT usage etc. with macroeconomic variables such as GDP, total factor productivity, ICT Capital examines ICT's value-added share of GDP and so on and presents a conceptual model of the role of ICT in GDP growth. The qualitative model designed in this study can be the basis for future quantitative research and mathematical simulation with a systematic approach to information and communication technology and GDP. Manuscript profile

Open Access Article

242 - Designing a Comprehensive Personal Productivity Assessment Model for the Personnel in Banking Industry
Ali Nemati Hojjat Taheri Goodarzi Parvaneh Gelard Yadollah Abbaszadeh Sahroun

20.1001.1.22286047.1400.20.69.2.8

The present research aims at designing a comprehensive personal productivity assessment model for the personnel in the banking industry, which has been conducted with a combined (qualitative-quantitative) method. Objective sampling method has been employed for the resea More

The present research aims at designing a comprehensive personal productivity assessment model for the personnel in the banking industry, which has been conducted with a combined (qualitative-quantitative) method. Objective sampling method has been employed for the research where a number of university elite and experts as well as managers of the banking industry were elected as samples. Semi-organized interviews and closed-ended questions were used as the first and second stages of data collection. The method of analysis in the qualitative section was inductive thematic analysis and in the quantitative section was structural equations modeling, and the results of the research in the qualitative section is indicative of identifying 377 meaningful concepts or propositions resulting from 110 interview texts; however, taking into account the notion of concentration, the meaningful concepts and propositions were reduced to 137 primary themes. Further on, 15 subsidiary themes and 3 levels of main themes were identified. For the quantitative section, a structural pattern was presented for the correlation among the components which depicted that from among the 15 components constituting the personal productivity of the personnel in the banking industry, the highest ratio belongs to social intelligence with the value of 0.82 and the lowest ratio goes for professional competency wit the value of 0.49 Manuscript profile

Open Access Article

243 - Investigating a model of implementation and development business intelligence in organization with the purpose of improving decision-making
Payam Yaghli

This article firstly tries to identify the various dimensions of successful implementation and development business intelligence as a set of technologies and processes that promote the procedure of the decision-making in the organization. Next, the effect of these dimen More

This article firstly tries to identify the various dimensions of successful implementation and development business intelligence as a set of technologies and processes that promote the procedure of the decision-making in the organization. Next, the effect of these dimensions on the process of decision-making in Eghtesad-e-Novin Bank, as a financial organization in which the speed of decision-making is of importance will be discussed. The criteria are the cultural, strategic and environmental factors, human resources and business intelligence tools the effects of which are discussed on the variable of "the latency in decision- making" in four divisions of organizational decision environment. The research methodology is mixed in this research and for this purpose in the qualitative part, the different dimensions of success in implementation and development business intelligence were extracted on the quality of decision-making with the Delphi technique by using the method of interviews and open questions in three stages and with the snowball method with the opinions of 18 experts. In the quantitative part, the priorities were determined with the help of the Analysis Network Process and Super Decision software. Finally, the main questionnaire has been finalized for the distribution among 90 personnel of different levels of the development and implement of business intelligence systems and the direct users of these systems in the organization. With the help of Smart Plus software and structural equations, as well as the effect of research variables on the reduction in the latency in decision-making, the relevant assumptions have been examined in a descriptive and survey manner with factor analysis. The proposed factors and models for evaluating business intelligence presented in this article help organizations, especially financial organizations in which speed in decision-making is of particular importance, to promote decision-making and minimize possible latencies in decision-making. Manuscript profile

Open Access Article

244 - The effect of services provided by employees on customers' behavioral goals with the mediating role of their satisfaction (Case study: Razi Insurance customers)
hamid reza masoudi

The purpose of this study is to investigate the effect of services provided by employees on customers' behavioral goals with the mediating role of their satisfaction among Razi Insurance customers in Qazvin. A questionnaire with a five-point Likert scale was used to col More

The purpose of this study is to investigate the effect of services provided by employees on customers' behavioral goals with the mediating role of their satisfaction among Razi Insurance customers in Qazvin. A questionnaire with a five-point Likert scale was used to collect data, Cronbach's alpha coefficient and combined reliability were used to measure its reliability, and the extracted mean variance (AVE) was used to measure its validity. The statistical population of the study is Razi Insurance customers in Qazvin. The available sampling method and statistical sample size using Cochran's formula is 384 people. In order to describe the findings, the frequency distribution table as well as bar graphs and central indicators such as mean as well as dispersion indices such as standard deviation and variance have been used. To answer the research questions and conclude from statistical methods and different tests using SPSS22 and LISREL8.54 software, to check the normality of the data from Kolmogorov-Smirnov test, confirmatory factor analysis test to confirm Validity of the questions and structural equation modeling technique were used to evaluate the fit of the research model with the collected data. The results showed that the main services provided by employees at a rate of 0.23 on customer satisfaction, communication services provided by employees at a rate of 0.42 on customer satisfaction and also 0.36 customer on the behavioral intention of customers (behavioral intentions). . Also, 14.5% of the total effect of the main services provided by employees on customer behavioral goals and 28.5% of the total effect of communication services provided by employees on customer behavioral goals are indirectly explained by the mediating variable of customer satisfaction. Manuscript profile

Open Access Article

245 - Investigating the effective factors on the effectiveness of electronic signature in the prosperity of inter-firm business environment (Case study: Oil industry)

In the current study, identification and analysis of the factors affecting the electronic signature effect on the prosperity of the job area between the institutions (case study: oil industry) had been studied.In this study, in order to analyze the resulted data, the de More

In the current study, identification and analysis of the factors affecting the electronic signature effect on the prosperity of the job area between the institutions (case study: oil industry) had been studied.In this study, in order to analyze the resulted data, the descriptive and deductive statistical methods have been used, and the SPSS Software is used in this regard. For choosing the test of the hypotheses, first, the data normality test (Kolmogrov-Smirnov) was used for the calculation. The results of the normality test showed that there is no condition for the equality of the variances and the data are not normal. Therefore, in order to perform the test, the non-parametric tests were used, because the conditions related to the parametric tests were not available. For performing the test of the mean difference between the education and using the digital (electronic) signature, regarding the fact that the education level was in the form of categories, and it was higher than two categories, the one-way variance analysis test was used. To compare the means with each other and to determine the level of the meaningfulness of the differences, Tookie Test was used. Regarding the point that all the persons are inside two categories from the viewpoint of the job backgrounds, the T-Test of the independent groups is used in order to review the job backgrounds of the people. Eventually, the final result of the test of the hypotheses showed that considering all the variables, excluding verifying the identity and being undeniable in the process of job units, the effect of utilizing the electronic signature in juicing up the job in two institutes is too much, and the effect of these two ingredients is lower than the average. Manuscript profile

Open Access Article

246 - A Survey of the Relationship between Transformational- Transactional Leadership Style and Organizational Silence/Voice: A Meta-Analysis Approach
zahra SadeqiArani mahmoud pourbaferani fatemeh namian zahra hoseinpour

Improvement in today's organizations requires the empowerment and optimal use of the organization's human resources knowledge, skills opinions and ideas. Various organizational factors can cause non-hearing (silence) or hearing (voice) opinions of employees. One of the More

Improvement in today's organizations requires the empowerment and optimal use of the organization's human resources knowledge, skills opinions and ideas. Various organizational factors can cause non-hearing (silence) or hearing (voice) opinions of employees. One of the key factors affecting organizational silence or voice is leadership style. The Researches that to survey the impact of organization's leadership style on organizational silence or voice was scattered and do not offer comprehensive result. Accordingly, the present study aimed at meta-analysis of research on the impact of transformational- transactional leadership style on organizational silence or organizational voice. The results of this study indicate that at 95% confidence level, the effect size of transformational leadership style with organizational voice is 0.442 and the effect size of transformational leadership style and transactional leadership style with organizational silence are 0.440 (reversed) and 0.460 (direct), respectively. In other words, Transformational leadership style is driving organizational voice and organizations can have active employees and benefit from their ideas by shift their leadership style from transactional leadership to transformational leadership. Manuscript profile

Open Access Article

247 - Future Proofing Model of the Sustainable Water Resource Management based on the Scenario Planning Approach- Case Study: Golestan Province
Seyed Mansour Rahim Hoseini Aliakbar Hasani

20.1001.1.22286047.1400.20.67.8.0

Water resources have always been the focal point of the civilizations and urbanities formation. Human societies, at the early age until now, have been initiated around these resources. Therefore the preservation of the water resources for the next generation and correct More

Water resources have always been the focal point of the civilizations and urbanities formation. Human societies, at the early age until now, have been initiated around these resources. Therefore the preservation of the water resources for the next generation and correct exploitation, play a crucial role in sustainability and extension of civilizations. Then, most of the experts believe that wars at the 21th century are about clean and pure water resources. In these days, because of excessive increase in environment uncertainty, the traditional planning approaches/methods have lost their usefulness. To confront these uncertainties and at the age of Cold War, scenario planning established as one of the future proofing approaches/methods. In scenario planning, against the traditional planning methods, the future has not seen as the extension of the past, on the contrary, general environmental drivers and forces form the future state of a system. Considering the uncertainities in water resource management,this article has tried to use scenario planning approach for future proofing, finding driving forces that shape the future state of water resources in the Golestan province and then determined the crucial drivers by interview with the experts of strategic management and water resource planning fields. All possible scenarios have been written and at the end, for managing water resources in stable ways, strategies and course of actions have presented. Manuscript profile

Open Access Article

248 - Investigating the function of symbolism in corporate branding
maboud abbaszade Seyed mohammad tabatabaeenasab

The aim of this study is to systematically study the research literature in the field of symbolism, identify research gaps and and use the relevant findings to design a corporate branding model. This research is among secondary studies based on systematic review and More

The aim of this study is to systematically study the research literature in the field of symbolism, identify research gaps and and use the relevant findings to design a corporate branding model. This research is among secondary studies based on systematic review and grounded theory method. 130 articles were investigated through examining the keywords in the related databases as Emerald, sciencedirect, Sage, etc and according to the predetermined criteria. Quick review of the abstracts of the target articles helped delete the irrelevant articles, and then the content of reviewed, and finally the fulltext of 56 articles were selected to be reviewed. According to grounded theory approach, three coding steps were used in the present study: open coding, axial coding and selective coding for data analysis. In addition, MAXQDA software was used to organize the findings.The research findings were adapted with corporate branding theories and gaps in this field were identified. The results of adaptation in this study show that there is a structural and substantive relationship between the core categories and theories of corporate branding, in a way that meaning, symbol and value as interconnected constructs form the corporate brand ecosystem. The brand ecosystem has three levels of fundamental ideology, organizing ideology and consumption ideology. Manuscript profile

Open Access Article

249 - A model for interaction of supervisory institutions and price reporting institutions to improve the efficiency of the crude oil pricing system in oil markets using classical data-base theory
mohamad mahdi hajian Atefeh Taklif Hamed Soltaninejad

10.61186/mf.26857.21.70.75

The subject of pricing in the oil market has undergone changes as the market evolves over time. Today, PRA reporting to private institutions that disseminate information, and especially prices in the world oil market, play an important role in determining the price of o More

The subject of pricing in the oil market has undergone changes as the market evolves over time. Today, PRA reporting to private institutions that disseminate information, and especially prices in the world oil market, play an important role in determining the price of oil in the physical and paper markets. Concerns over the activities of these institutions have led to the formation of oversight bodies. However, the question remains as to what is the appropriate model for the interaction of price reporting institutions and supervisory bodies in a way that results in a more efficient oil pricing mechanism. The purpose of the present study is to review the theoretical foundations of the activities of price reporting institutions and supervisory institutions, using a data-base theory and using the opinions of experts in global oil markets, to provide a model for the relationship of these actors. Following the implementation of the foundation's data strategy, 60 concepts were constructed, categorized into 7 sub-categories and 4 main ones. At the theoretical coding stage, a conceptual model was developed for the relationship between supervisory bodies and price reporting institutions. Manuscript profile

Open Access Article

250 - The Study of the Impact of Culture Through Justice on Organizational Paranoia
Mojtaba Rafeei Latifeh Ebrahimi

One of the issues that is clearly seen in today's organizations is about interpersonal organizational relationships. Communications that play an important role in organizational success and failure. Therefore, in this research, the impact of culture through justice on o More

One of the issues that is clearly seen in today's organizations is about interpersonal organizational relationships. Communications that play an important role in organizational success and failure. Therefore, in this research, the impact of culture through justice on organizational paranoia in the Central Telecommunication Company has been investigated. Staff of the Central Telecommunication Company were considered as the statistical population of this research. The present research is purposeful and applied in terms of its methodology. In this regard, while reviewing the subject literature and using library resources, the researcher has used a questionnaire to collect information. Validity of the questionnaires was confirmed by experts and Cronbach's alpha also showed its reliability. According to the sample, questionnaires were distributed among 320 employees and answered to 300 questionnaires. The hypotheses of this study were tested using Lisrel software. Confirmatory factor analysis was used to analyze the data and test the research hypotheses. The results of the research indicated that culture had a positive and significant effect on organizational paranoia, but culture did not have a significant effect on organizational paranoia through justice. Manuscript profile

Open Access Article

251 - Investigating effect of front-line of employees’ competences on customer satisfaction with the role of moderating situational conditions (case of study: hypermi of store mashhad
وجیهه هوشیار Seyede farnaz Ahmadi saeed

Abstract Today, competition in the market is accelerating, organizations to be successful and take advantage of their competitive advantage must have the capabilities, which can be used with the resources they have, valuable performance and unparalleled. On the other h More

Abstract Today, competition in the market is accelerating, organizations to be successful and take advantage of their competitive advantage must have the capabilities, which can be used with the resources they have, valuable performance and unparalleled. On the other hand, human resources are the most important assets of organizations that help the productivity of the organization by learning knowledge and are effective in creating a competitive advantage and success of the organization in competition. This study seeks to investigate the effect of queue 1 staff competencies on customer satisfaction with the role of moderator of situation 2. The population of this study were the customers of Hypermy store in Mashhad. The sampling of this study is using Cochran's formula and 385 customers, whose data were collected through the standard questionnaire of Palacius et al. (2020). The measurement of validity from the validity of the structure gave the validity of the validity and the validity of the structure and Cronbach's alpha test was used to measure the reliability coefficient and Cronbach's alpha test was validated for variables. In this study, smart pls software was used to test the hypotheses. Because the model has two modifiers, one of which is qualitative. The results of this study indicate that the interaction competency variable of queue employees has an effect on customer satisfaction. Also, the competency variable has an effect on customer satisfaction. Employee demand variable modulates the effect of queue staff competence on customer satisfaction, but queue employee demand variable does not moderate the effect of interaction competence on customer satisfaction. In addition, store swarm variable 6 moderates the effect of queue staff competence on customer satisfaction, but store swarm variable did not have a moderating effect on the effect of queue staff interaction competence on customer satisfaction. Therefore, hyperemia store managers should provide customer satisfaction with the hypermia store by training capable employees in providing information and customer-oriented behavior in the hyperemia store. Manuscript profile

Open Access Article

252 - Model building of Banking Network based on Marketing Innovation and Technological Innovation for Assessing of National Macroeconomic Performance
Bahareh Behzadi mohammadreza hamidizadeh Maryam Khoshnevis

The present time, the basis of entrepreneurship and value creation is innovation, as well as the provision of high value-added banking services. Thus, those are the main factors in the development of the banking network and improving the competitive advantage and perfor More

The present time, the basis of entrepreneurship and value creation is innovation, as well as the provision of high value-added banking services. Thus, those are the main factors in the development of the banking network and improving the competitive advantage and performance of banks. Therefore, the aim’ paper is to model marketing and technological innovation variables based on the performance of the macroeconomic to explain their innovation functions in the country's banking network. To achieve this aim, by constructing a main hypothesis and four sub-hypotheses, the structural interaction of technological innovation behaviors and marketing innovation of ten selected banks on the macroeconomic performance of the country during the period 2009 to 2018 investigated. This research type is applied one in terms of purpose and in terms of nature, type of data and their collection method, is a causal based on econometrics techniques and analytical descriptive by regarding generalized system torque technique. In this study, the variables of economic growth and total value of exports, dependent variables and variables of technological innovation and marketing innovation of the banking network evaluated with the role of explaining economic performance. According to the research results, technological innovation with a positive effect of 0.09% and the variable of marketing innovation with a positive effect of 0.54% increase economic growth, as well as technological innovation with a positive effect of 0.08% and marketing innovation with a positive effect of 0.07%. Total exports have increased in the banking network. Therefore, technological innovation and marketing innovation have had a significant effect on economic growth and the value of the country's total exports. Therefore, five research hypotheses according to the function of banks and data conditions confirmed. Manuscript profile

Open Access Article

253 - Developing a business model framework for commercial banks with an open banking approach
seyyed hossein ouraee Mohammadrahim Esfidani Masoud Keimasi

Open banking is a new paradigm that is rapidly growing in the world banking industry. Moving towards open banking and using the capacities and potentials of cooperation with innovative businesses can draw a clear horizon for maintaining banking services' survival as one More

Open banking is a new paradigm that is rapidly growing in the world banking industry. Moving towards open banking and using the capacities and potentials of cooperation with innovative businesses can draw a clear horizon for maintaining banking services' survival as one of the macro banking strategies. But this requires a change in the traditional business model of banks. The purpose of this study is to provide a business model framework for commercial banks with an open banking approach. In this study, using banks' approach to participate in the financial ecosystem and the type of cooperation with third parties, four types of the strategic approaches and the dimensions of banks' business model in each situation are described. Accordingly, each bank can have one of the roles, including the integrator, producer, distributor, and the platform in open banking. In this research, a multi-case study research method has been used in which, based on the opinion of experts, three banks were studied, selected, and the dimensions of their business model were examined. Sepah Bank as a bank with an integrating role, Pasargad Bank as a bank with a producer role and Ayandeh Bank as a bank with a platform role were studied. According to experts in this field, no bank in Iran has the function of the distributor. The characteristics and the dimensions of each bank's business model vary according to their chosen approach to open banking and interaction with third parties Manuscript profile

Open Access Article

254 - The effect of external pressures and internal motivation on the company's performance with regard to the role of acceptance of green supply chain management in the dairy industry
Mohamad Taghi Taghavi fard AMIR MOHAMMAD KHANI

20.1001.1.22286047.1401.21.70.5.0

Despite the interest of prospective managers and researchers, the implementation of green supply chain management in the country's dairy industry has not been satisfactory. The real challenge for the country's managers is to prioritize the implementation of green supply More

Despite the interest of prospective managers and researchers, the implementation of green supply chain management in the country's dairy industry has not been satisfactory. The real challenge for the country's managers is to prioritize the implementation of green supply chain management to achieve the best possible advantage in the implementation of green supply chain management in the country's dairy industry. In this paper, the effect of external pressures and internal motivation on the company's performance with respect to the role of acceptance of green supply chain management in the dairy industry. The statistical population of the study is dairy companies in Iran in which 82 managers of the company were analyzed as a sample. The non-probability and available sampling method and data collection tool was a questionnaire. Structural equation modeling and SmartPLS software were used to analyze the data. The research findings show that market pressures and suppliers are effective in accepting green supply chain management in the dairy industry. In addition, it was found that the adoption of green supply chain management in the dairy industry has an impact on environmental, operational and economic performance. However, the effect of controlling pressures on the acceptance of green supply chain management in the dairy industry was not confirmed. The research results highlight the managerial commitment and the key role of suppliers in the successful adoption of green supply chain management Manuscript profile

Open Access Article

255 - Managing the formation of Habermas public domain theory in Instagram and Telegram social networks
Ali asadnzhad Ali Jabari Nahid Kordi

20.1001.1.22286047.1401.21.72.1.0

The aim of the present study is to manage the formation of Habermas public domain theory in Instagram and Telegram social networks. The research method is field survey and survey. This research is a descriptive research in terms of the purpose of applied research. In th More

The aim of the present study is to manage the formation of Habermas public domain theory in Instagram and Telegram social networks. The research method is field survey and survey. This research is a descriptive research in terms of the purpose of applied research. In this research, after conducting library studies and complete and comprehensive compilation of theoretical literature and research background, a questionnaire has been designed and compiled in line with research related theories and research questions and hypotheses and distributed among the respondents. The statistical population of this research consists of the audience (cyberspace users) whose number is estimated at 8,674.621 million and according to Cochran's formula, its statistical sample is equal to 384 people. Therefore, in this research, by following this formula, 384 people have completed a questionnaire as a statistical sample. Using purposive non-random sampling method, the study sample was selected and the research data were analyzed by Pearson correlation method. The results showed that the highest impact in the first place of Internet access (β = 0.42), the second time of logical and rational critique of political, economic, social and cultural issues in social networks (Telegram and Instagram), respectively (= 0.39 b) The third time, the audience had a two-way and free conversation (all) with government officials on social networks (Telegram and Instagram) (β = 0.38). The fourth time, they used social networks (Telegram and Instagram) (β = 0.17). Manuscript profile

Open Access Article

256 - Identify factors affecting the success of pension funds (using the technique of content analysis)
Mohammad kashi mohsen rasoulian

One of the main concerns and future threats to the economies of developing countries is the performance of pension funds. Today, pension funds are considered by policymakers in the public sector as a good choice for implementing economic programs. Therefore, this study More

One of the main concerns and future threats to the economies of developing countries is the performance of pension funds. Today, pension funds are considered by policymakers in the public sector as a good choice for implementing economic programs. Therefore, this study was conducted to identify the factors affecting the success of pension funds. The research method is applied in terms of purpose, which due to the complexity in identifying and extracting the desired components, the qualitative-content analysis method has been used. The study population includes university professors, experts and pension fund managers who were selected to collect information through a semi-structured interview method, which was selected through the available sampling method. Data analysis showed that after ten interviews, categories were formed and reached theoretical saturation. The main achievement of this research is identifying 19 effective factors in 4 main management groups; Technical and specialized; It is external and economic. If these factors are taken into consideration in the formulation of policies and policies of the country, the disruption in the national economy and its dependence can be reduced and controlled by the planned programs. Manuscript profile

Open Access Article

257 - Proposing a model of knowledge-based companies development, with emphasis on the role of the media
Nader Godini Mehrdad Matani Ali Falah Assadollah Mehrara

The development of knowledge-based companies are necessary for the economic growth of the country. But there are many theoretical weaknesses in the development of these companies, especially in their conceptual models. The purpose of this study is the modification of th More

The development of knowledge-based companies are necessary for the economic growth of the country. But there are many theoretical weaknesses in the development of these companies, especially in their conceptual models. The purpose of this study is the modification of the conceptual model to improve the development path of these companies. A systematic conceptual model for the development of companies, with considering the strategic role of the media, is the purpose of this paper. Firstly, the definitions, indicators, dimensions of knowledge-based companies, and the previous efforts related to them are discussed. The type of research is qualitative and is analyzed based on Grounded Theory methodology. The conceptual model is based on field observation and systematic interviews with 21 managers related to the development of knowledge-based companies, science and technology parks, and growth centers in Iran. The results show that the development of knowledge-based companies is due to the strategic role of media, which is included education, culture, information, and guidance. According to the development strategy of a knowledge-based company, the consequence of the process is enhanced by television and internet. On the other hand, the process is affected by base conditions such as culture, supervision, economics, media activities, as well as environmental conditions such as the academic capacity, websites, intellectual property, laws, sponsorship, Internet, industry, and politics. Trans nationalization of products, reduction of dependence, improvement of product quality, policy, decision making, strategy development, promotion of activities, employment growth, are the consequences of media's role in the development of knowledge-based companies. Manuscript profile

Open Access Article

258 - The effect of professional ethics model of higher education managers on improving their efficiency
Ameneh Rabiee عصمت مسعودی amineh ahmadi

20.1001.1.22286047.1400.20.67.11.3

Abstract: Aim: The present study was the effect of professional ethics model of higher education managers on their performance. This research was applied in terms of purpose and descriptive (survey) in terms of data collection. Methods: The statistical population stu More

Abstract: Aim: The present study was the effect of professional ethics model of higher education managers on their performance. This research was applied in terms of purpose and descriptive (survey) in terms of data collection. Methods: The statistical population studied in this study included specialists, academic and organizational experts including officials of the central organization, heads and deputies of departments, heads of faculties and group managers and experts and directors of higher education of the Islamic Azad University of Tehran. Based on morgan table and simple random sampling method, 300 of them were selected as the sample size. To collect data, the professional ethics questionnaire of higher education managers and the performance questionnaire were used. Results: The path coefficients, which are interpreted as “standardized regression beta coefficients”, were used to test the research and to determine the effect of the two variables, and the t-value was used to evaluate the significance of the effect. The value of coefficient of significance (t-statistic) for the two research variables is more than 1.96 and the calculated t-test is larger than the critical t-test at the level of error of 1%. Therefore, the professional ethics of managers is effective on their organizational efficiency and its effect is 0.913 and its direction is positive. Conclusion: The results showed that the professional ethics model of higher education managers has a positive and significant effect on improving their efficiency. Therefore, improving the efficiency of employees depends on having a knowledgeable, competent and artistic manager with professional ethics. An efficient and effective manager will be able to improve the level of efficiency of employees by removing obstacles and creating the necessary conditions. Manuscript profile

Open Access Article

259 - Analysis of innovation indicators and the development of the automotive industry to reduce the innovation gap (Case study: Iran Khodro Industrial Group)
علی اکبر مظلومی ابوخیلی Alireaza Aliahmadi gholamrea esmaeilian

In this research, while briefly getting acquainted with the automotive industry and the principles and indicators of innovation in a car manufacturing company, it was tried to determine the innovation capability gap between the desired level and the current situation. W More

In this research, while briefly getting acquainted with the automotive industry and the principles and indicators of innovation in a car manufacturing company, it was tried to determine the innovation capability gap between the desired level and the current situation. With this awareness, opportunities are provided for the growth and development of the automotive industry and suggestions can be made to get out of the crisis and recession in this industry. It should be noted that different industrial sectors, while having similarities, have different characteristics and coordinates, and innovation studies in industrial sectors should be done taking into account these differences. This research is applied in terms of objectives and according to the presence of the researcher in this industry and the use of questionnaires within the organization in terms of survey method and field type and case study. The researcher seeks to conceptualize and answer this question that "What are the indicators of innovation capability in the automotive industry and what is the distance between these indicators and the desired level?" The results of this study show that in recent years, the trend of applying innovation in this automotive industry in Iran is Has decreased and the level of organizational innovation is not effective. Therefore, changing the existing policy and organizational structure of car companies, especially in the system of innovation and research and development and changes in the culture and attitudes of managers, is necessary to move towards the use of effective indicators of innovation and technology. Manuscript profile

Open Access Article

260 - Assessing the Impact of Managerial Capacity, Political Relationships, and Financial Crisis on Performance Improvement, Risk Management and Price Crash of accepted Banks in TEHRAN stock exchange: Combined method of data envelopment analysis and regression estimation of sls2
Abdolmajid Kozehgar Kaliji abbas Pouraghajan Mohammad Abbasian

20.1001.1.22286047.1401.21.72.2.1

Identifying the factors affecting the performance, risk and price of banks is important both from the perspective of shareholders and depositors and from the perspective of active elements in the market. Given that the financial market consists of the two main pillars o More

Identifying the factors affecting the performance, risk and price of banks is important both from the perspective of shareholders and depositors and from the perspective of active elements in the market. Given that the financial market consists of the two main pillars of the money market and the capital market, the most important task of the capital market is to attract scattered capital and its optimal allocation to units that move both for economic development and to maintain the expected interests of investors. Therefore, banks, as the engine of financing the economy, are of special importance for other enterprises active in the economy, both for the government and for the banks themselves. Accordingly, identifying the factors and indicators affecting performance and profitability, risk management, as well as changes in their stock prices, both in terms of bank management and from a macroeconomic point of view, can guide the economy and governments. On the other hand, given that the main activity of banks is to provide facilities and loans to applicants, proper management of banking challenges and improving the factors affecting the efficiency and effectiveness of banking resources, can move the economic cycle in the right direction. Accordingly, the researcher analyzed the information of 11 banks in the 9-year period from 2009 to 2017 to assess the impact of management ability, political relations and financial crises on performance improvement, risk management and falling prices of banks listed on the stock exchange. Tehran Stock Exchange paid. The results of the analysis of hypotheses in three parts show that first, the ability to manage has no significant effects on any of the performance indicators of banks, including return on assets, return on capital, growth rate of shared income and growth rate of non-shared income, as well as management ability on liquidity risk effects. It is significant, but it does not affect credit, operational and bankruptcy risk. Finally, the ability to manage has not affected the risk of falling stock prices of banks. Second, political relations have only a positive and significant effect on the growth rate of shared income and have no significant effects on return on assets, return on capital and growth rate of non-shared income. Also, political relations have significant effects on liquidity risk and bankruptcy, but on risk. Credit and operations are not affected. Finally, political relations have not affected the risk of falling stock prices of banks. Third, financial crises only have a positive and significant effect on the growth rate of shared income and have no significant effects on return on assets, return on capital and growth rate of non-shared income. Also, financial crises have significant effects on credit risk, liquidity and bankruptcy. Does not affect operational risk Finally, financial crises have a statistically significant effect on the risk of falling stock prices of banks. Manuscript profile

Open Access Article

261 - A model for evaluating green marketing in the insurance industry
aigin ghorbani ameneh khadivar leili niakan

20.1001.1.22286047.1401.71.71.3.0

The insurance industry is vital in the country that is affected by green marketing. However, there is no accurate information on the green marketing situation in the country's insurance industry. This research has been tried to identify the main criteria of green market More

The insurance industry is vital in the country that is affected by green marketing. However, there is no accurate information on the green marketing situation in the country's insurance industry. This research has been tried to identify the main criteria of green marketing evaluation to provide a model for a green marketing audit. In this regard, first, the main criteria were identified and approved by experts through a questionnaire. The final framework consists of 24 sub-criteria that are classified into ten criteria. Then, by using the fuzzy DEMATEL method, the internal relationships between the criteria and the hierarchical analysis method, each criterion and sub-criteria's final weight are obtained. According to the results, among the causes, the criterion of mission has the greatest effect on all criteria and takes the least effect from other criteria. So, this criterion has the most stimulus role, and by optimizing it, we can expect the optimization of other factors. The green sales factor is also strongly influenced by other factors and is optimized by optimizing other factors. Also, the criterion of the mission with an effective weight of 0.23 is the most important, and the criterion of green design with an effective weight of 0.024 is the least important Manuscript profile

Open Access Article

262 - تبیین نقش مبانی فلسفی و مفروضات علوم بر متدولوژی و روش‌های تولید دانش و حل مسائل در شاخه‌های مهندسی صنایع
Alireza Aliahmadi

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Open Access Article

263 - طراحی مجدد شبکه و برنامه¬ریزی زنجیره تأمین محصولات غذایی با لحاظ کردن امنیت غذایی و جریان¬های مالی
mir saman pishvaee

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Open Access Article

264 - رعایت حریم خصوصی در فضای مجازی موردمطالعه: حقوق ایران
Arash Shoghnian

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Open Access Article

265 - An Investigation into the impact of Inter-university resource allocation mechanisms on educational and research performance of departments in Shahid Chamran University of Ahvaz
Farzane Ghasemi Masoud Khodapanah Mohammad Reza Akhound

The main purpose of this research was to investigate the effect of internal financial resource allocation mechanisms on the educational and research performance of departments. Present study could be classified as a theoretical-applied research in terms of objectiv More

The main purpose of this research was to investigate the effect of internal financial resource allocation mechanisms on the educational and research performance of departments. Present study could be classified as a theoretical-applied research in terms of objectives and descriptive-analytic as well as correlational in terms of methodology. Shahid Chamran University was selected as the statistical population and all the required data concerning faculties and departments was collected. In order to collect the required data in the time domain of 2010-2013, documents and records held by different units of the university were scrutinized and reviewed. For data analysis, descriptive statistics tables including average growth rates, means, standard deviations and correlation coefficients were developed while to determine the relationships between variables and fit regression models of interest, inferential statistics and multilevel modelling methods were used. The results show that: (1) values do not have the same structure and homogeneity and there is a dissonance between time units and departments. The calculated statistics for research performance (ρ=0.68) and academic performance (ρ=0.52) indicates the necessity of using multilevel modeling. 2) Managerial and educational performance of the departments per faculty member during the study period has encountered some fluctuations and the general trend of these indices has been increasing 3) each department has experienced an individual trend. 4) The mechanisms of financial resource allocation significantly affect educational and research performances of the departments. Manuscript profile

Open Access Article

266 - Identifying the appropriate method of technology transfer in an automotive battery industry aimed at world-class manufacturing
Amir Hossein Latifian Reza Tavakoli Moghadam mphammadali keramati

20.1001.1.22286047.1400.20.68.5.9

Today, with the progress of science and the increasing trend in complexity of technological processes, cooperation between organizations is among their significant strategies and their public policies in technology development all around the world. So, success in the wo More

Today, with the progress of science and the increasing trend in complexity of technological processes, cooperation between organizations is among their significant strategies and their public policies in technology development all around the world. So, success in the world today is obviously dependent on utilizing technology. Technology transfer is just one of the fields in implementation of technology management, which requires a broad and delicate vision. For this very reason, this research deals with recognizing and ranking the parameters influential in technology transfer in the automotive battery industry, to reach manufacturing world class. In the first part, effective indexes in assessing technology transfer methods in the automotive battery industry section were recognized and within the second part, Weighting coefficients related to any individual index were calculated through implementing fuzzy step-wise weight assessment ratio analysis (SWARA) decision-making method and then, in order to implement the proposed model, the methods of technology transfer were evaluated and their final prioritization was calculated utilizing the combined method of GRA-VIKOR relation analysis under the fuzzy environment .According to the results of the fuzzy step-wise weight assessment ratio analysis (SWARA) method, three influential factors in evaluation of technology transfer methods in the automotive battery industry were introduced as “he management style development”, “the strategic consequences” and “the cost effectiveness”. Finally, based on the results of the proposed method, the transfer method of “joint investment” was recognized as the most suitable technique for technology transfer in this industry, and through this method, all the managers and policy-makers can focus all theiractivities based on this system. Manuscript profile

Open Access Article

267 - Identifying key indicators affecting the quality of decision-making in business intelligence systems by delphi method and dematel technique
Payam Yaghli Tahmores Sohrabi سید علیرضا درخشان

20.1001.1.22286047.1400.20.67.15.7

In accordance with Simon's decision-making model, this study first tries to identify the key indicators of business intelligence systems as a set of technologies and processes enhancing the quality of decision-making system in organizations. Next, evaluates the existenc More

In accordance with Simon's decision-making model, this study first tries to identify the key indicators of business intelligence systems as a set of technologies and processes enhancing the quality of decision-making system in organizations. Next, evaluates the existence of causal relationship between the decision stages and the key indicators. To identify the key indicators of business intelligence in each stage of Simon's decision making model, this paper uses Delphi method.Open-ended questions and in-depth interviews were conducted by snowball method with18 experts in the field of development and implementation of business intelligence systems in financial organizations and the final indicators were extracted. The main indicators were identified after analyzing the cause-and-effect relationships between the existing relationships and each stage of the Simon model. This paper uses dematel technique to determine effective and influential relationships and by prioritizing indicators in terms of impact and effectiveness, the results discussed. Finally, executive proposals provided to individuals responsible for development and implementation of business intelligence systems in financial organizations. The findings support that owning a business analysis department in the organization has the most interaction with extracted key indicators. Based on Simon's decision-making model, creating, implementing, and monitoring key performance indicators (KPIs) play a key role in enhancing decision quality in business intelligence systems, For financial institutions, the quality of decisions plays a crucial role in their success in a competitive market. Therefore, the results obtained through this research can be used by those responsible for the development and implementation of business intelligence systems Manuscript profile

Open Access Article

268 - Modeling of Electronic Word of Mouth Marketing Based on text mining User comments, A new approach On social commerce
Elham Ramezani Ali Rajabzadeh Ghatary Vahid Baradaran Maryam Shoar

20.1001.1.22286047.1400.20.68.1.5

The purpose of this article is to present an Electronic Word of Mouth marketing model in social commerce Based on text mining User comments in sale sites. Due to the new research in this field and using the text mining method of user comments to express the variables of More

The purpose of this article is to present an Electronic Word of Mouth marketing model in social commerce Based on text mining User comments in sale sites. Due to the new research in this field and using the text mining method of user comments to express the variables of this type of marketing model, this research is a kind of Exploratory Developmental Research. The method used in this research Is combination of qualitative and quantitative. In this regard,by studying previous researches As well as receiving, preprocessing and analyzing 11thousand Customers Online Comments In the case of digital products, Repetitive words with a positive label were selected Then, using Word2vec algorithm The variables of the Electronic Word of Mouth marketing model Were extracted using text mining technique. Fitting the model extracted, based on the comments of experts and users of internet sales sites in Iran with the help of a Questionnaire and analysed with statistical tools of least squares. The statistical sample of the second phase Due to the unlimited statistical population it was estimated according to Cochran's formula 384. In order to review and present the final model from the structural equations approach with SmartPLS software was used. The results show that customer interaction, message quality and Customer mental image will have positive and significant impact on the Platform and channel attractiveness of Electronic word of mouth marketing channel, Finally, these two variables will have a positive and significant impact on the Customer behavior and business brand. This model emphasizes new dimensions of variables of the Electronic Word of Mouth marketing model that can be helpful for business owners and marketers. Manuscript profile

Open Access Article

269 - Provide a model of innovative behaviors as cultural artifacts
Dr. Morteza Moradi Rabeah Zandipak

Innovation is the key to economic development; Therefore, consideration of processes and policies that support innovation should be considered. The purpose of this study is to investigate innovative policies, attitudes and behaviors, considering the changes in the marke More

Innovation is the key to economic development; Therefore, consideration of processes and policies that support innovation should be considered. The purpose of this study is to investigate innovative policies, attitudes and behaviors, considering the changes in the market and technology in knowledge-based companies, technology and growth centers. The research is applied in terms of purpose, descriptive-survey in terms of nature and method. To test the hypotheses, a 78-item questionnaire according to the 5-point Likert scale was used. The statistical population of the study is 600 people employed in more than 180 knowledge-based companies, technology and service growth centers located in the Science and Technology Park of Hamadan province. The sample size is 234 people who have been selected based on Krejcie and Morgan table and one questionnaire has been analyzed from each company. Using Spss software, Cronbach's alpha coefficient was calculated and confirmatory factor analysis was used to evaluate the validity of the structure using Lisrel software. In order to analyze the findings, the path analysis model was used and for the analysis of the mediating variable, the Sobel test was used and for the analysis of the moderator variable, the modified multiple regression test method was used. The results showed that the values supporting innovation, innovative behaviors and innovation norms can have a direct and indirect positive and significant effect on the agility and performance of the company. The results of the mustard test and the adjusted multiple regression test (moderator) indicated that the company's agility plays the role of the mediator variable and technology and market turbulence the role of the moderator variable in the relationship between other variables. Manuscript profile

Open Access Article

270 - Designing of the green marketing model in consumer markets in small and medium businesses to enter international markets with a soft system methodology approach
Elham Keshavarz mirza hasan hosseini

20.1001.1.22286047.1400.20.69.4.0

Designing a green marketing model in the country is a complex, time consuming and long matter and due to the role of different actors in it, its dynamism has been increased and these two factors of complexity and dynamism are the main reasons for using the methodology a More

Designing a green marketing model in the country is a complex, time consuming and long matter and due to the role of different actors in it, its dynamism has been increased and these two factors of complexity and dynamism are the main reasons for using the methodology approach of soft systems in the design of this model, because the approaches related to the design of hard models in the fetus will not have the necessary efficiency and effectiveness. In this research, using the soft system methodology approach, the unstructured problem, i.e. designing a green marketing model in consumer markets in small and medium-sized businesses to enter international markets, is explained and then, by defining its boundaries, a clear picture of different system actors and benefits that are drawn. In the third step, the CATWOE approach is used to explain the root definition of green marketing in consumer markets in small and medium-sized businesses to enter international markets, and in the fourth step, a conceptual model of activities is presented using the root definition. In the fifth step, the developed model is compared with the real world. In the sixth stage, desirable and possible changes to improve and develop the real system are identified, and finally in the seventh stage, programs to implement the changes are proposed and given to the officials and stakeholders involved in the situation to improve the performance of the system and ultimately reduce environmental degradation and improve consumer purchasing intent. Manuscript profile

Open Access Article

271 - Identifying the effective actors of forex trading network in the NIMA system using social network analysis
Mehrdad Agha Mohammad Ali Kermani mohammad javad Rokhsat Talab Saeed Mirzamohammadi

20.1001.1.22286047.1400.20.68.1.5

Nima system is an integrated system of foreign exchange transactions. Nima is a platform system that has been designed and implemented with the aim of managing the foreign exchange market. In this system, on the supply side, exporters can sell the currency from their ex More

Nima system is an integrated system of foreign exchange transactions. Nima is a platform system that has been designed and implemented with the aim of managing the foreign exchange market. In this system, on the supply side, exporters can sell the currency from their exports, and on the demand side, importers can request to buy foreign currency. Identifying effective actors in each of these markets can have a positive impact on the policies of the main market maker of this system, the central bank.Using social networks analysis (SNA) tools can be a good way to achieve this. Since in these networks each of the actors can only have one of the roles of "buyer" or "seller" and there is only the possibility of trading and communication with the opposite role, these networks can be called bipartite networks. As a result, the usual approaches to identifying effective actors for these networks will not be usable. In contrast to standard approaches, we used a weighted projection algorithm to solve this problem. After projectting each of the two networks of foreign exchange supply and demand, four new networks are created, including the network of seller-exporters, buyer exchange offices, buyer importers, and seller exchange offices. Then We will try to make a method to score and rank the nodes. As a result of the implementation of the algorithm, a ranking was provided for the nodes, based on which the node with the highest rank will be the most important node in our network. Finally, in order to make suggestions to the policymaker, by analyzing the results of the ranking, questions about effective market players were answered. Manuscript profile

Open Access Article

272 - Effect of Celebrity Endorsement at Advertising on Compulsive buying: The role of the materialism mediator and the role of Self Confidence, desire to fashion and awareness moderator among young buyers
zahra heidari fakhrieh Hamidianpour Majid Esmaeilpour

20.1001.1.22286047.1400.20.69.7.3

Background: One of the types of purchases that today is an important social issue is the on compulsive buying that is the dark side of consumer behavior. Compulsive buyer try to hide their shopping activities because they are afraid that others will consider them to be More

Background: One of the types of purchases that today is an important social issue is the on compulsive buying that is the dark side of consumer behavior. Compulsive buyer try to hide their shopping activities because they are afraid that others will consider them to be the ones who are constantly buying. This disorder along with initial pleasure, is usually associated with feelings of guilt and regret. Aim: The main goal of this study is to measure the effect of well-known advertisers on compulsive buying. In this research, the role of the level of consumer awareness, tendency to fashion and self-confidence as a moderator has been studied. Methodology: The current study is an applied research and regarding data collection is descriptive. The population in the present study includes all the young buyers of goods in the shops of the city of Bushehr who were chosen via non-random availability method. 385 questionnaires were evaluated. Structural equation modeling was used to analyze research data. The collected data was analyzed using the SPSS version 19 and Smart PLS softwares. Smart PLS is one of methods of the structural equation modeling Conclusions: The results this study show well-known affirmation of advertising has a positive and significant effect on materialism. Also, increasing materialism will also increase compulsive buying. In this study, the effect of consumer awareness on materialism was confirmed, but its moderator role was not confirmed. In addition, the moderating effect of low level of involvement in the relationship of consumer’perception and impulse buying was also confirmed, while the moderating effects of consumer’mood and time pressure in the relationship of consumer’ perception on the impulse buying was not confirmed. Findings showed that increasing mood tends to increase compulsive buying, and reducing self-esteem leads to an increase in compulsive buying. But the moderating role of the two was not confirmed. The innovation of this research is the contribution of this research to measuring the impact of each of the materialist variables, using well-known advertisers in advertising, self-confidence, awareness and willingness to consumer fashion on compulsive shopping. Manuscript profile

Open Access Article

273 - Designing a commercial model of innovative ideas in companies in the field of information technology and banking communications
علی اکبر jowkar zohreh Feyzabadi Mohammad Mahmoudi Maymand حمیدرضا وزیری گهر

20.1001.1.22286047.1401.21.71.1.8

The purpose of this study is to design and explain the commercialization model of innovative ideas in companies in the field of information technology and banking communications. The present research is developmental in terms of purpose and descriptive-exploratory in te More

The purpose of this study is to design and explain the commercialization model of innovative ideas in companies in the field of information technology and banking communications. The present research is developmental in terms of purpose and descriptive-exploratory in terms of method. Grounded theory strategy has been used to collect qualitative data. Participants in this study include managers and officials of information and communication technology companies in the banking industry. Based on the results of open and axial coding, factors such as keeping pace with environmental developments, strategic factors, managerial factors, cultural factors, quality of organizational communication, commercialization of ideas in the industry, including causal factors affecting the commercialization pattern of innovative ideas in companies Areas of information and banking technology. Also, communication networks, participation platforms, intellectual property of ideas, research capacities, high level support and flexible organizational structure are among the necessary infrastructures for commercialization of innovative ideas in companies in the field of information technology and banking communications. On the other hand, legal challenges, ideas evaluation challenges, organizational damage to the organization, unexpected environmental developments and strategic challenges are among the factors interfering in the commercialization of innovative ideas in companies in the field of information technology and banking. Also categorized are the development of absorption capacities, development of research and development capacities, development of quality of evaluation teams, conversion of ideas into products or services, development of participation capacities, development of organizational networks. Manuscript profile

Open Access Article

274 - Provide a value chain model of competencies of human resource managers of government organizations based on professional competencies
Fatemeh Akbari Pasham Mohammad hakkak Hojjat Vahdati Amir Houshang Nazaripour

The present research is applied based on purpose and is a type of non-experimental research. In this research, in the first stage, in order to deeply study and design the value chain model of the professional competencies of human resource managers, among the qualitativ More

The present research is applied based on purpose and is a type of non-experimental research. In this research, in the first stage, in order to deeply study and design the value chain model of the professional competencies of human resource managers, among the qualitative research strategies, the content analysis method (theme analysis) was selected. The statistical population of this study includes all senior managers and human resources in government organizations in Khorramabad city who have been working in government organizations in Khorramabad city during the research period and have at least 10 years of experience in this position. اند. In this study, first, judgmental (purposive) sampling method was used. In this study, qualitative data were collected by conducting interviews with senior managers and human resources of government organizations and academic experts. After the interviews, qualitative data were analyzed based on theoretical coding, and then the categories related to the phenomenon under study and a paradigm model based on Strauss and Corbin were extracted. The results of the previous steps, including resource search, initial review, verification of verified sources, data extraction, coding and categorization, finally show the main variables of the research, including individual competence (6 categories); Social competence (3 categories); Organizational competence (6 categories); Managerial competence (5 categories); Specialized competency (5 categories); There are functional competencies (8 categories) and communication competencies (4 categories). Manuscript profile

Open Access Article

275 - Imposing learning based roadmap for the application of Industry 4 Internet of Things in the health care products industry
Niloofar Aminikalibar Fatemeh saghafi mansure hoorali SEDIGHEH Rezaiian

20.1001.1.22286047.1400.20.68.6.0

There is a difference in the technology development model between developing and developed countries. In developing countries, it commences with learning the technology from innovations takes place in developed ones. Thus, the driving engine of technology development in More

There is a difference in the technology development model between developing and developed countries. In developing countries, it commences with learning the technology from innovations takes place in developed ones. Thus, the driving engine of technology development in late countries is learning the technology instead of providing innovation; in the way that the core of activities, organizations and communications are all concentrating on learning. The combination of virtual and real world has created a concept named as Industry 4.0. Nowadays, the application of Industry 4.0 in different scopes is expanding; applying it there requires setting a roadmap. This research aims to propose a learning-based roadmap for the application of industry 4.0 (especially the Internet of Things) in the sale and distribution of healthcare products. Here, there has been used the learning-based roadmapping method, the process of which is explained in eight steps. Two groups of a distinct expert panel including the business industry and technology industry contributed to this research; the Delphi method has been used to guarantee the convergence. The paper’s result can be used as a pattern for deployment in other related fields and secondly guidance in the industry to estimate required funds in the sale and distribution of health care products. Manuscript profile

Open Access Article

276 - Designing a Land of Opportunities pattern to form Small and Medium Enterprises: With emphasis on Causal conditions and central phenomenon
محمدرضا رخیده esmaeil Malekakhlagh

20.1001.1.22286047.1401.21.72.3.2

purpose: The aim of this study is to understand the nature and factors that shape the land of opportunities in small and medium enterprises. Methodology: The method used in the research is a mixed-method and a combination of quantitative and qualitative methods. The qua More

purpose: The aim of this study is to understand the nature and factors that shape the land of opportunities in small and medium enterprises. Methodology: The method used in the research is a mixed-method and a combination of quantitative and qualitative methods. The qualitative part is done using "Grounded theory" and the quantitative part is done using "structural equation modeling". Necessary data were collected through interviews with academic experts, managers, and consultants of small and medium industries in city rasht. The tool for collecting information in the qualitative section is semi-structured interviews. The text analysis of the interviews was performed in three stages of open, axial, and selective coding. And In a quantitative part, Using a researcher-made questionnaire, Its validity and reliability were examined. Finding: Using the codes extracted from the text of the interviews and extracting the codes using the software maxqda 18; Number 353 open coding 28 axial coding, and finally 9 selective coding were extracted. Among these, the dimensions of the land of talent, the land of the market, the land of professional management, the land of finance and investment (central phenomenon), the land of innovation, the land of professional policymaking, the land of democracy, the land of social development and the land of expectations were identified as causal conditions. Conclusion: According to the research findings in the qualitative section (extracted codes), by confirming the relationship between dimensions and the variables "land of opportunities" and "structural equation model" which was Manuscript profile

Open Access Article

277 - Developing an Alignment Model of Management Control Systems and Strategy based on Dynamic Capability Approach (Case study: Iranian Medicine Cooperates Listed on the Stock Exchange)
Khadijeh Moghaddar mirzahasan hoseini Mohammad Taghi Amini Mohammad Mahmoudi Maymand

20.1001.1.22286047.1401.21.70.2.7

Objective: The research is to broaden the knowledge about the relationship between management control systems and the organization’s strategies in order to design more effective control systems. Since in the current study, the strategy conceptualization is formed in the More

Objective: The research is to broaden the knowledge about the relationship between management control systems and the organization’s strategies in order to design more effective control systems. Since in the current study, the strategy conceptualization is formed in the organizational capabilities’ level –not in the level of strategic choices- the main purpose of the research is to identify suitable control systems for dynamic capabilities development. Methodology: Regarding to the main purpose of the study, positivist paradigm, in general, and the contingent approach, in particular, are used and the cross-sectional survey research strategy is developed to examine the relationship between strategy and control system. Findings: The results showed that in dynamic environments, the relational control systems have a positive relationship with organizational dynamic capabilities, organizational capabilities and organizational performance. Moreover, the dynamic tension resulting from simultaneously and equally diagnostic and interactive usage of control systems in dynamic environments has a significant positive relationship with organizational dynamic capabilities, organizational capabilities and organizational performance. Additionally, control system via dynamic capabilities has an effect on formation and development of organizational capabilities and the system could modify the organizational performance through the processes of dynamic capabilities and organizational capabilities development Manuscript profile

Open Access Article

278 - Development of a Detailed Assessment Model for Business Process Maturity: A Case Study of East Azerbaijan Gas Co.
aida farshidfar Mir Saman Pishvaee

20.1001.1.22286047.1401.71.71.4.1

Process management in the organization requires the creation of process insights throughout the organization. In this regard, organizations need a comprehensive method to evaluate the implementation of organizational processes that determine the factors affecting the im More

Process management in the organization requires the creation of process insights throughout the organization. In this regard, organizations need a comprehensive method to evaluate the implementation of organizational processes that determine the factors affecting the implementation of organizational programs. For this purpose, it is a responsive way for organizations that, in addition to creating awareness of the effective factors, provide a roadmap to improve the realization of the organization's plans and visions. In the present article, to facilitate the management of processes in the East Azerbaijan Province Gas Co., a Hybrid Process Maturity Model has been developed. This model has been presented and implemented with a combined approach of selected maturity models, considering the limitations of maturity models, which makes the models not comprehensive enough. The capability of the proposed model framework, unlike other models, is that the above model can be evaluated in detail. In this regard, first, the key processes of the company have been identified. Then by collecting the required information on how to implement the processes, the maturity levels of the key processes of the organization have been evaluated according to the proposed model and current level, the desired level of maturity is set. Implementing solutions also have been proposed to improve the processes. According to the collected information, 16 of the 26 Key Processes of the East Azerbaijan Gas Co. are at level zero or incomplete process implementation, eight processes are at level one or planned and two processes are at level two or controlled. Manuscript profile

Open Access Article

279 - The effect of e-marketing alignment with the organization's macro strategy on improving the performance of commercial organizations
Mohsen Rezaei Alireza Aliahmadi mirzahasan hoseini Mohammadtaghi Amini

20.1001.1.22286047.1401.21.70.3.8

Strategic alignment of digital marketing activities with the grand corporate strategies is a necessary for new marketing. Increasing development of this type of marketing highlights the necessity for this alignment and synergy. This study aims to identify the factors of More

Strategic alignment of digital marketing activities with the grand corporate strategies is a necessary for new marketing. Increasing development of this type of marketing highlights the necessity for this alignment and synergy. This study aims to identify the factors of e-marketing of commercial organizations that strengthen this type of alignment. The statistical population of this study includes Iranian companies which are active in the field of digital marketing and have received the Enemad. The number of samples was determined via a random sampling method and using the Morgan table as 384 samples. The research data were collected through questionnaires that were provided to managers and e-marketing and planning experts in these companies by e-mail and Google Form. Questionnaire items were designed in two sections: the first one examined the alignment factors in the company, and the second one surveyed the results of its performance through a balanced scorecard. Replied questionnaire analysis was performed using SPSS and Lisrel software. The research method in this study is quantitative and survey. Using the SEM method, a conceptual model for e-marketing alignment and grand strategies of commercial organizations has presented. Performance measurement of organizations that have used alignment factors with the balanced scorecard method in 73% of cases shows better results than other organization. Manuscript profile

Open Access Article

280 - Analysis of antecedents and outcomes of Internet of things in supply chain with interpretive structural modeling based on content analysis approach
Aminmasoud Bakhshi Movahhed محمدتقی رضوان هادی مختاری

Due to increasing competition, it is necessary to focus on new technology in supply chain. Internet of things is one of the most innovative tools. Creation of appropriate factors in order to operationalization internet of things will lead to development of supply chain More

Due to increasing competition, it is necessary to focus on new technology in supply chain. Internet of things is one of the most innovative tools. Creation of appropriate factors in order to operationalization internet of things will lead to development of supply chain performance. Recognition of determining factors in order to use internet of things and awareness of effective result are essential. The purpose of this research is analysis of antecedents and outcomes of Internet of things in supply chain. This paper is based on mixed research including qualitative and quantitative parts. The statistical population of this paper in qualitative part is internal and external papers and that of quantitative part is university professors and industrial experts. This research based on judgmental sampling method as well as contains 22 articles in qualitative part and 10 persons in quantitative part. Library method is used to collect data in the qualitative part while researcher-made questionnaire is used to collect data in the quantitative part. Content analysis is allocated to qualitative part and interpretive structural modeling is assigned to quantitative part. Finally, the results of content analysis are presented in eight antecedents including cultural capital, financial capital, human capital, mental capital, communication capital, information technology infrastructure, legal facilities and environmental capabilities. Additionally, the seven main outcomes including economic performance, social performance, environmental performance, commercial performance, production and operational performance, office system performance and performance development. The most determining variables in antecedent section is information technology infrastructure and in outcome section is economic performance. Manuscript profile

Open Access Article

281 - Designing an expert system for risk assessment in exploration & development oil ‎and gas fields
Hamidreza Vazirigohar Javad Akhlaghi

20.1001.1.22286047.1401.21.70.4.9

In order to assess the risk of exploration and development of oil and gas fields, which is mentioned as one of the ‎most important determining parameters in the economic development of oil- countries, an expert system using ‎the inference fuzzy system approach was desig More

In order to assess the risk of exploration and development of oil and gas fields, which is mentioned as one of the ‎most important determining parameters in the economic development of oil- countries, an expert system using ‎the inference fuzzy system approach was designed. First, the system inputs, which are in fact the characteristics ‎of risk assessment for the exploration and development of oil and gas fields, were extracted. In continuation, ‎the knowledge base of the system, the most important part of which is considered to be in the form of if-then ‎rules and based on the opinions of experts in the upstream part of the oil industry. To do this, the degree of ‎system accuracy is measured in two stages based on expert comments. Based on the Likert scale and presenting ‎a questionnaire to the experts, Student's t-test was performed and out of 48 defined indicators, 42 indicators ‎were selected as the final index. In the next step, the data validation of an oil field in the south of the country ‎was provided to the oil industry experts and they were asked to evaluate the output of the system‏.‏‎ Finally, the ‎opinions of experts were compared with the output of the expert system and based on the criterion of mean ‎square error (MSE) and a small difference between the average opinion of experts and the output of the system, ‎it was determined that the designed expert system has sufficient accuracy and validity for future studies.‎ Manuscript profile

Open Access Article

282 - The role of quantum management in emotional fatigue with an emphasis on mediating organizational trauma
Farshid Aslani Hamed fazeli

20.1001.1.22286047.1401.71.71.5.2

Today, organizations are exposed to numerous injuries and damages, which is referred to as organizational trauma, and the need to manage these shocks is at the forefront of the current affairs of organizations. In this study, the role of quantum management in emotional More

Today, organizations are exposed to numerous injuries and damages, which is referred to as organizational trauma, and the need to manage these shocks is at the forefront of the current affairs of organizations. In this study, the role of quantum management in emotional fatigue was monitored by emphasizing the mediation of organizational trauma in Sepah Bank in Chaharmahal and Bakhtiari province. This research is in the category of descriptive-correlational research in terms of applied purpose and in terms of data collection method. The statistical population of this study is all employees of Sepah Bank in all branches of Chaharmahal and Bakhtiari province, which according to the latest census is estimated at 214 people. The sample size was calculated using Cochran's formula, 138 people. The collection tool in this study is the standard. Structural equation modeling method (smart pls) was used to analyze the collected data. In general, the research hypotheses were confirmed and the results showed that quantum management has a positive and significant effect on emotional fatigue and organizational trauma and organizational trauma has a positive all employees of Sepah Bank in all branches of Chaharmahal and Bakhtiari province, which according to the latest census is estimated at 214 people. The sample size was calculated using Cochran's formula, 138 people. The collection tool in this study is the standard. Structural equation modeling method (smart pls) was used to analyze the collected data. In general, the research hypotheses were confirmed and the results showed that quantum management has a . Manuscript profile

Open Access Article

283 - Toward Urban Good Governance: The necessities of the urban Building Management system in Iranian experts’ representations (Case study: Tehran)
Gholamreza Kazemian hossein aslipour Arash Taqipour

20.1001.1.22286047.1400.20.68.7.1

Urban growth is a vegetative process that crystallizes as an accumulative process, shaping the city spatial structure over decades. In this way, current activities are deposited on the urban fabric through Building, and improve and develop the urban form in response to More

Urban growth is a vegetative process that crystallizes as an accumulative process, shaping the city spatial structure over decades. In this way, current activities are deposited on the urban fabric through Building, and improve and develop the urban form in response to the changing needs of its time. Since the Building custodian at the Urban level is the Urban management; and governance is a central issue on the path to sustainable development; the research’s problem is "What are the necessities of [Tehran’s] urban building management system in Iranian researchers’ representations". In this regard, the scientific descriptions of Iranian experts on the realities and desirability of the urban Building management system are considered as a face of truth; and the researcher, in order to understand it, uses the thematic analysis strategy as one of the qualitative methods. In this regard, out of 789 sources updated in the Iranian scientific databases, 65 were systematic sampled. The results of this fundamental research showed that according to Iranian experts, the urban building management system of Tehran can be considered as "Tehran’s Building Governance", when it has a Reliable, Remarkable, and Respectable. In other words, by pursuing "fair, balanced and empowering growth", it has sought to "solve the physical and spatial problems of the city of Tehran" in order to achieve "sustainable and affordable product"; and follows this path by "relying on endogenous capacities based on local values" by a "cooperative, efficient and collectivist organization" and in "facing the legal-executive challenges of Tehran’s urban management". Manuscript profile

Open Access Article

284 - Analysis and classification of factors and capacities affecting the promotion of social capital by causal layer analysis
hakem ghasemi Mahdi Nikooye Shahriar shirooyehpour

20.1001.1.22286047.1401.71.71.6.3

Social capital is an asset and credit derived from social relations. Having this capital will facilitate the advancement of affairs, reduce costs and save capital. Its importance is such that its existence leads to the effectiveness and optimization of affairs for the e More

Social capital is an asset and credit derived from social relations. Having this capital will facilitate the advancement of affairs, reduce costs and save capital. Its importance is such that its existence leads to the effectiveness and optimization of affairs for the exploitation of other assets. However, so far the measures taken to prevent the reduction of this valuable capital have not been successful and it is also necessary to identify the factors affecting the state of social capital and the effects and consequences it can have. In this study, using the method of layer analysis of causes as one of the future research methods to deeply investigate the cause of a phenomenon in different layers, the factors affecting the state of social capital in four layers have been identified. Accordingly, these factors are defined and categorized in four layers of litany, system, worldview and metaphors, and based on this, the existing capacities in the province to improve the status of social capital in these four layers have been determined. The results show that paying attention to the effective factors in the lower layers such as worldview and discourse as well as the effective factors of the myth and metaphor layer can greatly help the problem of reducing social capital and by applying strategies based on this method can be He was more hopeful of promoting social capital. Manuscript profile

Open Access Article

285 - Presenting a practical Model to Strengthen the Tax Paying Culture in Iranian Enterprises : ISM approach
Davood Kiakojouri Karim Jahandar Lashaki mehran maranjory mohamad mehdi porpasha

The purpose of this study is to present a practical model to strengthen the culture of tax paymentin Iranian enterprises. The statistical population of the study consists of university professors and tax experts who have been selected by purposive sampling. Finally, 15 More

The purpose of this study is to present a practical model to strengthen the culture of tax paymentin Iranian enterprises. The statistical population of the study consists of university professors and tax experts who have been selected by purposive sampling. Finally, 15 university professors and experts answered the questions in the form of structured interviews. Experts in this study were people who have at least 10 years of experience in studying, teaching or working in the field of taxation. Also, to determine the reliability of the measuring instrument, the value of ICC coefficient in terms of compatibility and absolute agreement was approved. Interpretive structural modeling approach using Matlab software was used to analyze the data in the qualitative part. The results of the interpretive modeling section showed that the final model obtained consists of 6 levels. The factor of following the tax laws in relation to the subject of research and presenting a model for strengthening the culture of paying taxes is more effective and in contrast to the factors of religion and social media have the most impact and the least impact. Also, the results of Mick Mac analysis showed the first factor(electronic infrastructure), The second factor (effective tax rate),The fourth factor (management ability and attitude), the Seventh factor (justice and trust in the tax system), And the twelfth factor (transparency of tax policies) have been research's Strategic variables. Manuscript profile

Open Access Article

286 - Investigating the effect of salespeople’s personal interaction on customers word- of - mouth with mediating role affective customer experience and moderating role of customer ethnocentrism and foreign product affinity (Case study of: customers of Janbo chain stores in Tabriz)
Ramin Bashirkhodaparasti Nasrin Nemati

20.1001.1.22286047.1401.21.73.2.3

The purpose of this study was to investigate the effect of personal interaction of sellers on the tendency of customers to word-of-mouth marketing by considering the mediation of effective customer experience and moderation of customer ethnicity and the desire for forei More

The purpose of this study was to investigate the effect of personal interaction of sellers on the tendency of customers to word-of-mouth marketing by considering the mediation of effective customer experience and moderation of customer ethnicity and the desire for foreign product among customers of Janbo chain stores in Tabriz. The statistical population is the customers of Janbo chain stores in Tabriz. To determine the sample size, considering that the target population is unlimited, the Cochran sample size determination formula was used and the sample size was 382 people. Sampling method is available in the present study. Data were collected through a questionnaire and to calculate the reliability of the questionnaire we used Cronbach's alpha coefficient, the value of which was calculated for the whole questionnaire 0.874. Also, SPSS software version 25 was used for data analysis and Smart PLS software was used for inferential statistics and hypothesis testing. The results of the study indicate a positive and significant effect of personal interaction of sellers on the desire to market word of mouth to customers and in this regard the effective customer experience has a mediating role and also the moderating effect of customer's ethnicity and desire for foreign product on effective customer experience. Took. Therefore, the main question of this research is whether the personal interaction of sellers affects the desire for word-of-mouth marketing through the mediation of effective customer experience and moderation of customer ethnicity and desire for foreign products among customers of Janbo chain stores in Tabriz? Manuscript profile

Open Access Article

287 - Strategies for retention human resources in knowledge-based companies in university
saeed khademian seyed mojtaba mahmoudzadeh hamed dehghanan mohamad saleh torkestani

10.61186/mf.38251.71.71.127

20.1001.1.22286047.1401.71.71.7.4

Human resource management affects the recruitment, empowerment and retention of productivity and effectiveness of the organization. Given the nature of knowledge-based companies and human resources working in these companies, identifying strategies to retain these knowl More

Human resource management affects the recruitment, empowerment and retention of productivity and effectiveness of the organization. Given the nature of knowledge-based companies and human resources working in these companies, identifying strategies to retain these knowledgeable people within the organization is essential so that the organization can use the capabilities and expertise of these people to achieve their goals. The research method consists of two parts: qualitative and quantitative. The qualitative part analyzes the subject literature and interviews with CEOs of knowledge-based companies, and the quantitative part analyzes the confirmatory factor of the components of the identified variables. Key variables affecting the retention of key employees in academic knowledge-based companies: salaries and benefits, company profit sharing and rewards and shareholding of key employees, work independence, work life balance, motivational job and job satisfaction, organizational commitment, vision and goals Support for management and leadership, learning opportunities and career advancement, organizational culture and communication, and participation in decision making. The results show that all components and strategies identified based on the results of data analysis have been effective on the retention of key human resources, but organizational strategies have shown the greatest impact on the retention and also the component of rights. And the advantages in service compensation strategies, the component of learning opportunity and progress in organizational strategies and job motivation and job satisfaction in job strategies have had the greatest impact on the organization. Manuscript profile

Open Access Article

288 - Investigating the effect of sensory marketing strategy components on brand equity through mediating customer satisfaction and brand credibility (Case study: Islamic Republic of Iran TV programs)
Hesamedin Nemati یاسر سبحانی فرد Ali Jafari

10.61186/mf.38396.22.74.143

In this research, we are looking to investigate the effect of sensory marketing components on brand value by mediating audience satisfaction and brand credibility in the case of Islamic Republic of Iran TV programs. The scope of the research includes all the audiences o More

In this research, we are looking to investigate the effect of sensory marketing components on brand value by mediating audience satisfaction and brand credibility in the case of Islamic Republic of Iran TV programs. The scope of the research includes all the audiences of radio and television programs, according to Morgan's table, a sample size of 384 was obtained, and to ensure the questionnaire, 449 questionnaires were distributed among them in a simple random manner. The questionnaire of this research, based on related research, has a five-choice question designed on a Likert scale. Also, for data analysis, linear regression relationships were used in spss software and path analysis in pls software. The results showed that sensory marketing has a direct effect on brand credibility and also sensory marketing has a direct effect on audience satisfaction. In addition, the mediating variable of brand credibility has a direct relationship with brand equity, and also the mediating variable of customer satisfaction has a direct relationship with brand equity, and therefore, considering the establishment of four conditions between customer satisfaction and brand credibility in the relationship between sensory marketing and brand equity, It has a mediating effect. This research, which has been conducted for the first time on radio programs, seeks to investigate whether the components of the sensory marketing strategy have an effect on the special value of the brand through the mediation of customer satisfaction and brand credibility in the radio programs of the Islamic Republic of Iran. Manuscript profile

Open Access Article

289 - The effect of strategic choices and management control systems on organizational performance in Iran
Hossine Rahmanseresht seyyede somsye ghorbi

20.1001.1.22286047.1401.21.72.4.3

This research was conducted to study the effect of strategic choices and management control systems on organizational performance in small and medium-sized companies in Iran. In this article, contingency theory is used as the theoretical framework of the research. This More

This research was conducted to study the effect of strategic choices and management control systems on organizational performance in small and medium-sized companies in Iran. In this article, contingency theory is used as the theoretical framework of the research. This is a quantitative study in terms of research type. The survey method has been used as a research strategy and data collection method. The main tool of data collection in the research is a standard questionnaire, which is adapted based on the questionnaire used in the research of Junkira et al. (2018). Smart pls software was used for data analysis. The results of the research show that more competitive forces cause the formation of the strategy chosen by organizations, however, contrary to what the theoretical foundations predict, those companies that operate in more competitive environments choose a cost leadership strategy instead of choosing a differentiation strategy. . The design and use of management control systems is influenced by the strategy chosen by the company. In addition, the use of contemporary management methods is associated with differentiation strategy. The choice of strategy and management control systems in the organization has a significant positive effect on organizational performance. In addition, those companies that combine the differentiation strategy with contemporary management practices perform better than the other companies studied. Manuscript profile

Open Access Article

290 - Extracting Systems of Knowledge Management ecosystem, using data mining techniques
Maryam Hourali amir Mohtarami

20.1001.1.22286047.1401.21.73.3.4

Knowledge management is the process of creating, sharing, using and managing knowledge of an organization. A knowledge management system is known as a knowledge base and is a comprehensive system that can provide many methods for providing documentation. The knowledge m More

Knowledge management is the process of creating, sharing, using and managing knowledge of an organization. A knowledge management system is known as a knowledge base and is a comprehensive system that can provide many methods for providing documentation. The knowledge management system is a platform that covers the organization's collective knowledge and creates a centralized repository for storing and accessing the organization's activities. organizations do this through a tool or software specifically designed for knowledge management. Knowledge management systems refer to a class of information systems applied to organizational knowledge management and have been developed to support and promote organizational processes of creating, storing, retrieving, transferring and applying knowledge, in the company's organizational workplace. Various categories of knowledge management systems have been presented in articles. In this article, the main principles of knowledge management have been extracted with a new approach. For this purpose, first the main life cycle activities have been identified. Then, by reviewing conventional knowledge management systems and brainstorming sessions, the main services have been identified. Finally by applying clustering on the extracted services based on the k-means algorithm, the services have been clustered and the main systems have been extracted. In order to evaluate the quality of extraction systems, we have benefited experts, and experts in the field of knowledge management evaluated the quality of extraction systems at an optimal level. It is expected that by implementing these systems in different industries, it will be possible to help spread knowledge management in the industry as much as possible. Manuscript profile

Open Access Article

291 - Evaluation of the impact of management ability, political relations and financial crises on the risk management of banks admitted to the Tehran Stock Exchange
abdolmajid koze gar abbas pour aghajan Mohammad Abbasian

20.1001.1.22286047.1400.20.68.2.6

Identifying the factors affecting the performance, risk and price of banks is important both from the perspective of shareholders and depositors and from the perspective of active elements in the market. Given that the financial market consists of the two main pillars o More

Identifying the factors affecting the performance, risk and price of banks is important both from the perspective of shareholders and depositors and from the perspective of active elements in the market. Given that the financial market consists of the two main pillars of the money market and the capital market, the most important task of the capital market is to attract scattered capital and its optimal allocation to units that move both for economic development and to maintain the expected interests of investors. Therefore, banks, as the engine of financing the economy, are of special importance for other enterprises active in the economy, both for the government and for the banks themselves. Accordingly, identifying the factors and indicators affecting performance and profitability, risk management, as well as changes in their stock prices, both in terms of bank management and from a macroeconomic point of view, can guide the economy and governments. On the other hand, given that the main activity of banks is to provide facilities and loans to applicants, proper management of banking challenges and improving the factors affecting the efficiency and effectiveness of banking resources, can move the economic cycle in the right direction. Accordingly, the researcher analyzed the information of 11 banks in the 9-year period from 2009 to 2017 to assess the impact of management ability, political relations and financial crises on performance improvement, risk management and falling prices of banks listed on the stock exchange. Tehran Stock Exchange paid. The results of the analysis of hypotheses in three parts show that first, the ability to manage has no significant effects on any of the performance indicators of banks, including return on assets, return on capital, growth rate of shared income and growth rate of non-shared income, as well as management ability on liquidity risk effects. It is significant, but it does not affect credit, operational and bankruptcy risk. Finally, the ability to manage has not affected the risk of falling stock prices of banks. Second, political relations have only a positive and significant effect on the growth rate of shared income and have no significant effects on return on assets, return on capital and growth rate of non-shared income. Also, political relations have significant effects on liquidity risk and bankruptcy, but on risk. Credit and operations are not affected. Finally, political relations have not affected the risk of falling stock prices of banks. Third, financial crises only have a positive and significant effect on the growth rate of shared income and have no significant effects on return on assets, return on capital and growth rate of non-shared income. Also, financial crises have significant effects on credit risk, liquidity and bankruptcy. Does not affect operational risk Finally, financial crises have a statistically significant effect on the risk of falling stock prices of banks. Manuscript profile

Open Access Article

292 - Designing a dynamic model of brand equity with a focus on fake news and customer knowledge at Coca-Cola
Davood ariannejad Alireza Pouya Hadi Bastam Ali Hosseinzadeh

Objective: The purpose of this research is to design a dynamic model of brand equity focusing on fake news and customer knowledge. Methodology: The research approach used is mixed and the time period of simulation in this research was (from 2025-2020). Library sources More

Objective: The purpose of this research is to design a dynamic model of brand equity focusing on fake news and customer knowledge. Methodology: The research approach used is mixed and the time period of simulation in this research was (from 2025-2020). Library sources have been used to collect information in the stages of identifying variables, expressing dynamic hypothesis, conceptualizing the system, and forming initial cause and effect diagrams; In order to clarify how the variables affect each other, formulating relationships and verifying the validity of the final model of system dynamics from interviews with experts in the food industry and Mashhad Co. ¬ Production of behavior was used. Findings: According to the results of the research, brand equity has a dynamic nature, and all the dimensions and components affecting it can be changed over time based on different policies, and also the repetition and spread of fake news about an organization and its products can reduce brand equity. and the amount of trust of customers and the credibility of the organization decreases with the repetition of fake news. Conclusion: The investment of the organization in order to increase the customer's knowledge about the products and remove the misconceptions caused by fake news can increase the trust in the brand and lead to the neutralization of the effect of fake news on the brand value. Manuscript profile

Open Access Article

293 - Investigating the effect of employees' perceptions of corporate social responsibilities on organizational pride and customer service commitment
elahe Maneshdavi seyed mehdi mirmehdi فتانه یاراحمدی

In organizations today, lack of sense of responsibility towards customers prevents effective service to them.The purpose of this study was to investigate the effect of employees' perceptions of corporate social responsibilities on organizational pride and customer servi More

In organizations today, lack of sense of responsibility towards customers prevents effective service to them.The purpose of this study was to investigate the effect of employees' perceptions of corporate social responsibilities on organizational pride and customer service commitment in Ahvaz Social Security Organization. This research is applied and descriptive. The statistical population of this research is 210 employees of the Social Security Organization of Khuzestan province. Cochran's formula was used to determine the sample size and the number of samples was estimated to be 126. Sampling in this study was simple random. The data collection tool in this study is a questionnaire. The validity of the questionnaires was confirmed by using the content validity method and their reliability was confirmed by calculating Cronbach's alpha. In this study, to investigate and test the hypotheses and conceptual model, the structural equation approach and Smart Pls2 and Spss 19 software were used. The results of examining the hypotheses showed that social responsibility has a positive and significant effect on organizational pride. It also showed that among the dimensions of social responsibility, legal responsibility and humanitarian responsibility are of the highest importance. The results also show that social responsibility and customer service commitment have a positive and significant effect and finally organizational pride has a positive and significant effect on customer service commitment. Manuscript profile

Open Access Article

294 - Pathology of new public services and welfare policies via the meta-synthesis method (Research interest of the Ministry of Cooperatives, Labour, and Social Welfare)
Mohammad Reza Rabii Mandiji Alireza Amirkabiri Seyed Morteza Zargar

As most researchers agree and acknowledge, Iranian administration is transitioning from a new public affairs administration and evolving into a new public service provider. However, a number of traditional viewpoints and opinions are yet to achieve some necessary revisi More

As most researchers agree and acknowledge, Iranian administration is transitioning from a new public affairs administration and evolving into a new public service provider. However, a number of traditional viewpoints and opinions are yet to achieve some necessary revision, as the quality and quantity of services remain vague and ineffective for the audience and recipients of these services. The present research attempts to study the existing public services and welfare policies, in comparison with the ideal situation and conditions, in order to reveal the inconsistency between them, from a pathologic perspective. To this end, among the qualitative research approaches, the content analysis method was adopted, and the meta-synthesis method was used to extract the necessary key concepts and content codes from 32 papers. Peer-reviewed research and analysis papers were used as references and inspected to collect information and data. After extracting the content codes, a focus group consisting of 15 participants was consulted and deliberated with, until validity was confirmed and the necessary indicators were obtained. Regarding the desirable range of these indicators, 31 elite field members of the Ministry of Cooperatives, Labour, and Social Welfare, were queried. On the other hand, 350 questionnaires were distributed among a ministry clientele to determine the status quo regarding the quality and quantity of service provision and reception. Findings indicate disagreement between elite members and managers of the ministry versus service recipients and people. As such, we are still far away from an ideal society and governance when it comes to provision of public services.. Manuscript profile

Open Access Article

295 - Designing an Effective Model for Celebrity Endorsers’ Advertising Considering the Interaction Effect of Internalization and Resource Identification on the Behavior and Attitude of the Consumer
nasim motamednia mirzahasan hoseini ehsan jamali aliakbar jokar

Purpose: This research has been conducted to design an effective model for celebrity endorsers’ advertising considering the interaction effect of internalization and resource identification on the behavior and attitude of the consumer in private banks of the Tehran prov More

Purpose: This research has been conducted to design an effective model for celebrity endorsers’ advertising considering the interaction effect of internalization and resource identification on the behavior and attitude of the consumer in private banks of the Tehran province Methodology: The mixed method (qualitative-quantitative) was used in this research. The qualitative method is based on the fundamental conceptualization approach, and the quantitative method is based on the descriptive-survey approach with a practical goal. In the qualitative part with the systematic (meta-synthesis) review approach, the statistical population includes all the research conducted in the area of effectiveness of the celebrity endorsers’ advertising from various authenticated conferences and journals from 1997 to 2022 internationally and from 2011 to 2021 domestically. At the beginning of the data analysis, the concepts and dimensions were assessed in the MAXQDA software using open coding, and Cohen’s kappa reliability index was calculated and confirmed at 0.89. Then the final model was evaluated using the Delphi method. 245 questionnaires were analyzed using the PLS software to test the model among the clients of private banks in the Tehran province using the mixed sampling method Conclusion:In the qualitative part considering the input indexes and criteria, 556 articles and dissertations (Farsi and English) related to the celebrity endorsers’ advertising subject were studied. The results extracted from 28 studies (16 English and 12 Farsi) were analyzed ultimately. Finally, the relationships between the models of the research were studied in the quantitative part. 11 relationships were confirmed, but 4 were not confirmed Manuscript profile

Open Access Article

296 - Qualitative analysis of effective factors in the successful implementation of strategies in Iranian organizations
Hosein Vahidi Sadegh Shahbazi Mohamad Saber Shahrestani

The relatively high rate of failure in the implementation of the organization's strategies, the comprehensive understanding of the factors affecting the successful implementation of strategies is of particular importance. despite the importance of this issue, so far th More

The relatively high rate of failure in the implementation of the organization's strategies, the comprehensive understanding of the factors affecting the successful implementation of strategies is of particular importance. despite the importance of this issue, so far there is no comprehensive research on the explanation of the factors and components affecting the success of the Strategies implementation have not been implemented. The purpose of this research is to comprehensively identify and categorize the factors affecting the successful implementation of strategies in Iranian organizations based on previous studies in this field. This study used qualitative method and for data collection , articles has been used and in terms of purpose this research is practical. in this study based on the searches made among Iranian article databases and internet sources between 2013 and 2023.At the First, 108 articles related to the topic of discovery were gathered and finally 21 articles were evaluated using the meta- synthesis qualitative analysis method and inclusion criteria. Based on the 7-step method of Barroso and Sandelowski and the open coding method, 45 factors were identified and extracted, and in 5 components distributed : planning and management (18 codes), infrastructure and structure (5 codes), human resources. (13 codes), organizational culture (4 codes) and financial and credit component (5 codes) were categorized. Among the final articles, the factor of organizational culture had the most repetition and factors such as strategic budgeting fit, vertical alignment of strategies, etc. had the least repetition among the studied articles Manuscript profile

Open Access Article

297 - Meta-synthesis of the antecedents and consequences of digital marketing
nafise belaghatnya Mohammad ghaffari Hossein Shirazi hossein janatifar

The start-up businesses' effort to maintain and develop themselves has made it necessary to study the concept of marketing. On the one hand, with the advent of the technological era, which is full of contradictions, cooperation, and communications, the digital marketing More

The start-up businesses' effort to maintain and develop themselves has made it necessary to study the concept of marketing. On the one hand, with the advent of the technological era, which is full of contradictions, cooperation, and communications, the digital marketing approach is of a role in which the antecedents and their consequences on these businesses become necessary. In terms of orientation, the current research is fundamental. Based on Saunders' research onion model, our research gets into the interpretive paradigm layer. Our work is inductive rather than analogical, written with a qualitative approach. Library research helped collect the theoretical bases. The research strategy is a case study, and its ultimate goal is to explore the antecedents and consequences of digital marketing. A systematic review and content analysis availed collection and analyzing information. In terms of methodology, the meta-synthesis method has been used to achieve the final goal of the research. For the meta-synthesis of the antecedents and consequences of digital marketing, 422 pieces of research were selected, and the data were analyzed with the help of Nvivo12 software. With a general look at the results obtained from the antecedents and consequences of digital marketing, 12 organizing themes, which included 7 categories of antecedents and 5 categories of consequences, and 489 titles in the form of basic themes, have been determined and introduced. The antecedents included 381 factors affecting digital marketing, and the consequences included 128 factors influencing digital marketing. Manuscript profile

Open Access Article

298 - Assessment of organization efficiency using an integrated model of EFQM-network data envelopment analysis
Alireza Khosravi Mohammad Fallah Esmaeil Najafi

10.61186/mf.42379.22.77.57

Establishment of the modern managerial systems is one of the most important steps for the excellence of organizations. The European Foundation of Quality Management (EFQM) is one of the technics that has started from Europe during the two recent decades and nowadays man More

Establishment of the modern managerial systems is one of the most important steps for the excellence of organizations. The European Foundation of Quality Management (EFQM) is one of the technics that has started from Europe during the two recent decades and nowadays many organizations are in the process of implementing this model with- in their managerial domain. Data Envelopment Analysis (DEA) is a known nonparametric tool for evaluating the organization’s efficiency. In addition to having the capability to measure the total efficiency of a system, network DEA is able to calculate the efficiency of system components. Since EFQM can be considered as a multi-stage system, existence of network DEA along with it can improve the analysis. In this paper, an integrated model has been suggested based on EFQM and Network DEA for assessing the organization’s operation. For this purpose, at first the EFQM has been considered as a ‘four-stage system’ including leadership (the first stage), activities related to employees, policy, strategy and partnership (the second stage), processes (the third stage), and results (the fourth stage). Then considering 32 sub-criteria in EFQM, input and output variables have been determined for each one of the four stage s and on this basis math form for Network DEA model has been developed for this 4-satge system. Manuscript profile

Open Access Article

299 - Evaluation of Policies for the Timely Implementation of Iran's Government Infrastructure Construction Projects Using System Dynamics (SD) Approach
Mehrdad HajiEsmaili Ali mohammad Ahmadvand Marzieh Samadi-Foroushani

Objective: One of the major challenges in the management of construction projects is the lack of understanding of the mechanisms that cause delays in construction. In the meantime, government infrastructure construction projects have a more complex situation, so that th More

Objective: One of the major challenges in the management of construction projects is the lack of understanding of the mechanisms that cause delays in construction. In the meantime, government infrastructure construction projects have a more complex situation, so that the success in the timely implementation of a construction project within the framework of government laws is one of the biggest goals and concerns of managers and agents involved in these types of projects. Methodology: It can be the present study identifies the mechanisms of project time delay risks based on system dynamics in order to identify and evaluate policies for the timely implementation of construction projects. For this purpose, first the literature and background were examined and during the semi-structured interview with the participants of the research, the effective factors on the timely implementation of the Iranian government construction project were identified. In the continuation of the dynamic model of the timely implementation of the Anrani project, the simulation was carried out using the data of the infrastructure operation project of the first section of Mobarakeh railway, Sefidasht, Shahrekord. Conclusion: After validation; According to the results of the sensitivity analysis of the system dynamics model, the exploitation policies during the construction project were identified in three strategies of providing project financial resources, project planning and control, and accountability of the project beneficiaries. In the following, it was also designed and applied to the model with selected combined policies. comparing the behavior of key model The combined selected policy Manuscript profile

Open Access Article

300 - Biases and Achieving the Components of the Internet of Everything (IoE) in Iran's Neighboring Countries (Case Study: United Arab Emirates and Turkey)
Seyed Omid Azarkasb Seyed Hossein Khasteh

The Internet of Everything constitutes a comprehensive framework of connections, processes, and principles interlinked within a unified ecosystem. Within this framework, at a higher level, connections have broadened, and more importantly, these connections are comprehen More

The Internet of Everything constitutes a comprehensive framework of connections, processes, and principles interlinked within a unified ecosystem. Within this framework, at a higher level, connections have broadened, and more importantly, these connections are comprehended. The present article delves into assessing the status of this innovative technology in two neighboring countries. This study serves as an excellent example for decision-makers and leaders to propel Iran towards a higher level of sustainable development. Meanwhile, Dubai, one of the seven Emirates of the United Arab Emirates, by installing smart infrastructures, employing the unified DubaiNow application for all services (governmental and urban), and establishing a smart city, stands as the sole country among its neighbors to have successfully executed the Internet of Everything. The Internet of Everything has transformed Dubai into a significant economic hub in the region and globally. Conversely, although the Internet of Everything technology has not yet proliferated in Turkey, the foundations, technology, and key concepts have been well-established in the country. This technology, with its specific capabilities across various domains, from smart agriculture and livestock farming to urban traffic management, smart airports, and asset monitoring, has facilitated substantial improvements in infrastructures and services provided in Turkey. The examination results indicate that the orientations of these two countries toward achieving the prospects of this significant transformation have led to increased revenues, reduced operational costs, heightened productivity across various sectors, and positioning them on the path of sustainable development. Manuscript profile

Open Access Article

301 - Designing a model for reducing the behavioral entropy of justice administration employees, focusing on the three-pronged model
Maryam Gholizadeh Mohammad Ali Sarlak Ebrahim Mehranfar

Changing employee behavior is a common challenge for many organizations. When employees deviate from expected behavior, it can be seen as a form of human behavioral entropy, making it difficult to predict their actions. Entropy is a degree of disorder in any system th More

Changing employee behavior is a common challenge for many organizations. When employees deviate from expected behavior, it can be seen as a form of human behavioral entropy, making it difficult to predict their actions. Entropy is a degree of disorder in any system that increases over time according to the second law of thermodynamics. Disturbances may also occur in human behavior when human behavior goes out of stability and moves towards instability, which can be called entropy in behavior. With the appearance of entropy in the behavior of employees, it becomes difficult for managers to control their behavior and the possibility of any behavioral problems in the organization is obvious. Understanding the underlying causes of these behaviors can help prevent problems within organizations. This study is focused on developing a model to reduce employee behavioral entropy within the justice administration system. The research is qualitative in nature, with a statistical population consisting of experts with relevant experience in the field. The research sample was selected using purposive sampling. Qualitative data was collected through interviews and analyzed using thematic analysis. The results of the analysis identified background factors (economic, legal, social, political, and technological), behavioral factors (personality, professional ethics, job passion, impression management, and job satisfaction), and structural factors (structural and process, leadership, work rules and regulations, cultural and educational) as organizing categories and basic categories in the design of the model, focusing on a three-pronged approach to reducing justice administration employee behavioral entropy. Manuscript profile

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