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Open Access Article

1 - Develop a new model for ranking e-businesses using structural equation modeling and fuzzy hierarchical analysi
ﻋﻠﻴﺮﺿﺎ ﻋﻠﻲ اﺣﻤﺪي ﻣﻴﺜﻢ جعفری اسکندری ﻏﻼﻣﺤﺴﻴﻦ ﺧﺎﻟﻘﻲ ﺣﺴﻴﻦ رﺷﺘﺒﺮي

One of the most important opportunities in the world for facilitate trade and increase world competition is use the modern information technology and communication.Therefore, the company's approach of traditional business is changed to modern electronics. The electronic More

One of the most important opportunities in the world for facilitate trade and increase world competition is use the modern information technology and communication.Therefore, the company's approach of traditional business is changed to modern electronics. The electronic businesses are attractive because of special interests. Thus, in this situation other companies will be on framework with known keys about the active company's turnover . On the other hand, the companies are able to know superior companies in the logical situation and find the key success and also analysis their own company with superior company and find the solution to upgrade their own company by comparison and ranking of the active companies in the electronic business range. In this research we found the most important factors which are effectual on comparison and ranking that refers to expert person comments are recognized by profound reading and referring to some research sources and documents. Structural equation modeling are used because of Regarding to some measurement errors of observed variables and some difficulties between those variables. We used the fuzzy hierarchical analysis for the ranking and also doing sensitivity analysis Manuscript profile

Open Access Article

2 - Explaining dimensions of organizational forgetting and absorptive capacity
Mohammad Mohammad اسماعیل زاده هانیه حسینی

The purpose of this paper is to explaine the dimensions of organizational absorptive capacity and organizational forgetting and to examine the relationship between them. In this context, we first describe and introduce the dimensions of organizational absorptive capacit More

The purpose of this paper is to explaine the dimensions of organizational absorptive capacity and organizational forgetting and to examine the relationship between them. In this context, we first describe and introduce the dimensions of organizational absorptive capacity and organizational forgetting variables. In the following, by considering background and literature review, we provide proper hypothesis. Given the size of considered community, 257 sample was chosen. Data collection tool was two questionaries that was extracted from the literature. In the following, for exploring the research hypothesis, it was used exploratory and confirmative factor analysis. The results shows that each of organizational forgetting dimensions influence on absorptive capacity dimensions. In the meantime, deterioration dimension from organizational forgetting variable had the greatest influence on utilization dimension from knowledge absorptive capacity variable Manuscript profile

Open Access Article

3 - Effects of knowledge management strategy on organizational performance ( case study :Bandar Abbas Industrial Towns)
Mohammad Taqi Amini Mohammad خیری عیسی جمعه زاده

Today organizations must be able to gain the necessary knowledge for modernization of their products and improvement of their processes, and also spread this idea among their stuff and apply in their all daily activities. In knowledge-based economy, organizations use kn More

Today organizations must be able to gain the necessary knowledge for modernization of their products and improvement of their processes, and also spread this idea among their stuff and apply in their all daily activities. In knowledge-based economy, organizations use knowledge management as an essential factor for better performance and to gain the advantage of competition, and in this respect knowledge management strategies play main part in improvement of organizational performance. This article has studied the effect of knowledge management strategy on organizational performance in companies located in Bandar Abbas Industrial Town. Main goal of this study has been the study of effects of knowledge management strategy on organizational performance in companies located in Bandar Abbas Industrial Town in 1393. In terms of the goal of research this study is an applying study, and in terms of method of data collecting is descriptive-surveying research, and in terms of relation between variables of the study it is of correlation type and specifically is based on structural equations. The tool for collecting data is questionnaire. Statistical population of this study was 475 people of managers, deputies, and middle-rank managers of Bandar Abbas industrial towns, that 212 people were chosen as sample using Morgan table to specify the sample size. Analyzing data was done using community average exam and structural equations model. The findings of this study showed that there was positive and meaningful relation between setting knowledge management and organizational performance in Bandar Abbas Industrial Town. Manuscript profile

Open Access Article

4 - Supplier selection with the approach of combining Fuzzy Delphi Analytic Hierarchy Process (FDAHP) and Grey VIKOR methods
Mohammad Mahdi Mozaffari

The supplier selection is one of the most important issues in supply chain management discipline and it is regarded as an effective factor for companies to survive in the competitive environment. Selecting the best supplier among various suppliers, considering a mixture More

The supplier selection is one of the most important issues in supply chain management discipline and it is regarded as an effective factor for companies to survive in the competitive environment. Selecting the best supplier among various suppliers, considering a mixture of criteria that are sometimes in conflict, makes it a complicated multi-criteria decision making problem. On the other hand, supplier selection is highly dependent on the assessments of decision makers and according to the environmental dynamics and incomplete information available to decision makers, they are faced with some uncertainty in their assessments. The purpose of this paper is to present a model of multi-criteria decision making under uncertainty by using concepts of fuzzy and grey theories in order to select the optimal supplier. In this research, first, the weights of supplier selection criteria are determined by using fuzzy Delphi and analytic hierarchy process, then suppliers are ranked by using Grey VIKOR which is a newly developed approach in the field of multi-criteria decision making under uncertainty Manuscript profile

Open Access Article

5 - Analysis the Relationship Between the organizational intelligence and the goal_oriented organizational forgetfulness in the Higher Education Center of Ilam city
Mohammad Taban ولی محمد درینی زهره محمدیاری فاطمه فروزش

The present research aims to analysis the relationship between the organizational intelligence and the goal_oriented organizational forgetfulness in the Higher Education Center of Ilam city. statistical population include official employees of Ilam's governmental orga More

The present research aims to analysis the relationship between the organizational intelligence and the goal_oriented organizational forgetfulness in the Higher Education Center of Ilam city. statistical population include official employees of Ilam's governmental organizations, and their educational degrees were bachelor's degree and higher. By using Kochran's formula sample size was determined as 380 persons. For data collection, two standardized questionnaires "organizational intelligence questionnaire" and "goal_oriented organizational forgetfulness questionnaire" were distributed among 390 employees. The collected data was analyzed by using software LISREL and SPSS. According to the researrch's findings, it could be concluded that there are the significant correlation between the dimensions of organizational intelligence (strategic conception, common fate, morale, knowledge usage, performance pressure, unity, and willingness to change) with the organizational forgetfulness in Ilam's Higher Education Center. Manuscript profile

Open Access Article

6 - FINANCIAL STRUCTURE-ECONOMIC GROWTH NEXUS IN MENA COUNTRIES: EVIDENCE FROM PANEL DATA APPROACH
مهدی تقوی تیمور محمدی عباس شاکری Mohammad نصر اصفهانی

The financial structure is always considered as a major factor responsible for economic growth in a country. Based on various economic theories, there would be a positive relationship between the financial system and economic growth rate. In fact, a country with a bette More

The financial structure is always considered as a major factor responsible for economic growth in a country. Based on various economic theories, there would be a positive relationship between the financial system and economic growth rate. In fact, a country with a better financial system can generate a larger Gross Domestic Product (GDP) which stands for a positive economic growth. However, it should be noted here that in the real world, there is not homogeneity in financial mechanism and economic growth, hence, we cannot completely set theory in the reality. According to this brief state of the problem, the main purpose of this research is exploring the financial structure (i.e. Financial development and financial architecture ) – economic growth nexus through the Panel Cointegraiton approach, FMOLS and Panel LS estimations over 19802011 for eight countries in the MENA region. The empirical findings report clear support for the long run relationship between financial development and economic growth, while do not provide any statistically significant relationship between financial architecture and economic growth. Manuscript profile

Open Access Article

7 - Assess and prioritize strategie formulation factors affecting small and medium enterprise to improve knowledge base by using ANP (Case Study: Isfahan Science and Technology Town)
عبداله احمدی جشوقانی غلامرضا اسماعیلیان

In the turbulent economic environment of the country and taken financial sanctions against the country, the knowledge base economy is one of the solutions out of the downturn and economic growth. Knowledge Based Economy, a new economy where knowledge is the main source More

In the turbulent economic environment of the country and taken financial sanctions against the country, the knowledge base economy is one of the solutions out of the downturn and economic growth. Knowledge Based Economy, a new economy where knowledge is the main source of growth and wealth creation. The main driver of Knowledge Based Economy, companies are knowledge base. Knowledge based companies and institutions, corporation institutions in order to synergy of science and wealth, knowledge-based economic development, scientific and economic goals (including the development and application of Invention and Innovation) and the commercialization of research and development (including design and production of goods and services) in the field of high technology and high added value, especially in the production of software is formed. The companies requires for the life and success selected careful planning and appropriate strategies. In this paper, based on previous studies, to evaluate the factors in fluencing the selection of an appropriate strategy to develop the knowledge base of its strategy. The aim of this study was to develop and select right strategy for the success of the Company. Similar studies evaluating external and internal factors such as the management of marketing and sales, finance, human resources, research and development was accomplished by using network analysis (ANP) with Super Decisions software and to prioritize them was discussed. The marketing and sales agent has been through more then anthers prioritize. Manuscript profile

Open Access Article

8 - A methodology for interpreting the role of Islamic values and tenets in the design of directive elements of strategic plan (case study: design of directive elements of national macro-economy plan)
ﻋﻠﻴﺮﺿﺎ ﻋﻠﻲ اﺣﻤﺪي

Design of an effective strategic plan in the level of national to regional, and from ministries to governmental organizations is one the most essential priorities in the realization of national policies and goals. In addition, Islam as the most complete religion, provid More

Design of an effective strategic plan in the level of national to regional, and from ministries to governmental organizations is one the most essential priorities in the realization of national policies and goals. In addition, Islam as the most complete religion, provide some values and tenets that could be used in the administration of the society and ruling based on them will lead to perfect felicity of humankind. Thus, in this research, the efforts were concentrated on the manner of influence of Islamic values and tenets and also achievements of human pure sapience on the various governmental plans. For this purpose a methodology was proposed for codification of governmental plans, so that Islamic values and tenets, and approaches based on knowledge and technology, will be used in a structured way in the design of directive elements (vision, mission, goals, qualitative and quantitative objectives) of a strategic plan. Furthermore, the proposed methodology was implemented in the design of directive elements of a strategic plan in the economic and social sector of government, and the results about the economic sector was reported in this paper. Manuscript profile

Open Access Article

9 - Assessment of Non-prosperity Reasons of Knowledge Based Approaches in Public Organizations
غلامرضا بردبار

Today, due to increasing growth of economic based knowledge, knowledge is a critical factor for the success of organizations and, its Successful management helps the organization to provide effective services. In this regard, the knowledge based approaches in the organi More

Today, due to increasing growth of economic based knowledge, knowledge is a critical factor for the success of organizations and, its Successful management helps the organization to provide effective services. In this regard, the knowledge based approaches in the organizations may be failed consistently. Therefore, this study aims to identify and ranking the reasons of knowledge-based approaches failure. This study methodology is descriptive-analytic, and also applicable, and has used a questionnaire to data gathering. Statistical society includes staffs of electrical Company in Yazd. In order to aim of study, the theoretical bases and background reviewed and reasons of failure indentified, after interview with experts. Then, these factors divided to four dimensions by Factor Analyze method. Eventually, these four dimensions ranked based on Factor Analyze outcomes that the results had show main reason of Knowledge Management failure is technology. Fuzzy Topsis Technique had support this ranking Manuscript profile

Open Access Article

10 - Agility conceptual model of service provider enterprises supply chain By using fuzzy conceptual modeling
Roxana Fekri مهدی احمدی Marzieh Babaeianpoor

Many enterprises Nowadays, face with big competing and risk in the market which is the result of innovation in technology and continuous changes of customer needs. In such circumstances, getting direction to agile structure is the fastest way to adapt.Absolutely service More

Many enterprises Nowadays, face with big competing and risk in the market which is the result of innovation in technology and continuous changes of customer needs. In such circumstances, getting direction to agile structure is the fastest way to adapt.Absolutely service provider enterprises are not exception.To identify the model of agility in service provider enterprises, a literature review is done and the result is verified by the experts. Critical success factors of agility in service provider enterprises are identified using exploratory factor analysis in 11 main groups: integrating supply chain components, upgrading quality and flexible services, responsig and sensitiveness to market, customer based design and development of servives, human skills and customer satisfaction development, innovative strategy and solving strategic problems, developing services, dynamic and flexible planning, concerning market and organization financial situation, using IT infrastructure, updating competitors and suppliers data. Using thses factors, managers of these enterprises are able to increase responsibility and market share. Finally critical success factors of agility in service provider enterprises and the relation between them is derived by using fuzzy conceptual mapping. Manuscript profile

Open Access Article

11 - A conceptual knowledge management model based on intellectual capital and project management knowledge in project based organizations (A case study in petrochemical industry)
عبدالکريم سباعي

The Lack of project knowledge management in projects results in organizational knowledge fragmentation and loss of organizational learning. Due to importance of knowledge management in project based organizations, a knowledge management model with six hierarchical-level More

The Lack of project knowledge management in projects results in organizational knowledge fragmentation and loss of organizational learning. Due to importance of knowledge management in project based organizations, a knowledge management model with six hierarchical-levels is presented in this article indicating the time line for knowledge management and the extent of knowledge to be captured, acquired and shared. Level zero is equivalent to post-project reviews. Since the potential value of reuse of incident knowledge is declining over time, it is proposed in the second level to manage planning and implementation (execution, control and monitor) knowledge during each project phase respectively, conveying the concept of time value of the knowledge. The third level encompasses ten knowledge management areas in project management. The fourth level shows that the relationship between KM model dimensions and organizational intellectual capital. Knowledge maps role is apparent in fifth level. Finally, an implementation roadmap, including ten steps is presented. Since the proposed roadmap has its root in concepts and features of the proposed KM model, it could facilitate implementation of the KM model in project based organizations and lead to in-time knowledge management, project cost reduction and flourishing organizational learning. The research conducted in a project based organization in private sector, playing an active role in a wide range of services; engineering, procurement, installation, construction and commissioning in oil, gas and petrochemical projects. Manuscript profile

Open Access Article

12 - Relief Operation Management in an Emergency by Covering Tour Problem concept and possibility of Direct Operation
حسین جمالی مهدی بشیری رضا توکلی مقدم

One of the concepts that are presented in most of areas is sustainable management where human, social and environmental aspects are considered besides of economical impacts. One of the social aspects is agility of relief operations in emergency situations. To achieve ag More

One of the concepts that are presented in most of areas is sustainable management where human, social and environmental aspects are considered besides of economical impacts. One of the social aspects is agility of relief operations in emergency situations. To achieve agile management in such circumstances, a generalized model of the capacitated covering tour problem with the possibility of direct aid to the affected areas with hard time windows is provided in this study. The injured areas might be covered by relief centers or can be operated by a direct relief from the central station by special vehicles. To improve the model and management the time, constraints of hard time windows have been added to the model. This would prioritize the management of relief operations in injured areas due to the severity of the damage on them. The purpose of this study is to determine the optimal set of established relief centers, distribute rescue teams and relief aid from the central station of the bases, and also deploy relief teams to the disaster that is not covered by any relief center in optimized cost and time. A mixed integer programming model is developed and a genetic algorithm is proposed to solve the model in large and medium instances. The results of numerical examples confirm the validity and effectiveness of the genetic algorithm. Manuscript profile

Open Access Article

13 - Design and explain Model of Public Governance, Case study is Public Organizations of Fars province of I.R.Iran
طاهره فیضی علیرضا موغلی مسعود گرامی پور رضا زارع

The sense of separation and alienation from government agencies and citizens believe that the authorities and government agencies in their self-interest and the distance people are looking. A government agency can not be judged solely on the basis of good service, but t More

The sense of separation and alienation from government agencies and citizens believe that the authorities and government agencies in their self-interest and the distance people are looking. A government agency can not be judged solely on the basis of good service, but the organization must take responsibility-political, environmental and social good. Government agencies have recently started a new generation of reforms that the general rule is named. This article, based on a qualitative study using data from the Foundation's strategy to study the factors influencing the formation of public governance in the province's public agencies. The results showed that the administrative decentralization as causal conditions and interact with the public accountability and public trust as a central phenomenon as a general rule strategy leads to the formation and the consequences are. Manuscript profile

Open Access Article

14 - Assessment Model for Implementing a Lean Transformation in Enterprise Based on the Fuzzy Anp, Fuzzy Dematel and Fuzzy Vikor
Kazem Nasiri Kashani محمود مدیری gholamreza hashemzade khorasegani

A lot of methodologies for evaluation of the lean transformation have been proposed in the literature, but just a few of them explicit relations among the components of the lean enterprise transformation, with focusing on the priority and identification of the relative More

A lot of methodologies for evaluation of the lean transformation have been proposed in the literature, but just a few of them explicit relations among the components of the lean enterprise transformation, with focusing on the priority and identification of the relative weight of each element on the lean transformation have been considered. Therefore, we try to quantify those relations in this study. So, to structural investigate the relationships among the elements, a model is proposed that presents a novel comprehensive insight to the lean transformation process. This study proposed an analytic modeling approach in the lean enterprise transformation to identify the weights of the elements. The goal is to operationalize the highly qualitative relationships among the lean transformation components. In this paper 32 effective factors in lean enterprise transformation, identified as "sub sub criterion" were grouped into eight categories classified as "sub criterion". These eight sub criteria classified through 3 criteria in the higher level which are “organizational asset development”, “quick adaptation to markets and competitive superiority acquisition” and “supply and distribution network optimization These three criteria were proposed as the major criteria involved in "delivery value maximizing", and ultimately, the value maximizing recognized as the main target of the lean transformation in companies. Fuzzy DEMATEL technique and fuzzy analytic network process modeling are used to determine the relationships and the relative weights of each component and then with fuzzy VIKOR method, 25 identified solutions related to conceptual model were ranked for implementing the lean transformation which regard the organizational purposes and the weights of the end level parameters of the conceptual model in a proposal framework. The present evaluating lean enterprise transformation is a comprehensive model that can be applied to different production industries. This model also was investigated in automative parts industry. Manuscript profile

Open Access Article

15 - Assessment Model for Implementing a Lean Transformation in Enterprise Based on the Fuzzy Anp, Fuzzy Dematel and Fuzzy Vikor
Kazem Nasiri Kashani محمود مدیری gholamreza hashemzade khorasegani

A lot of methodologies for evaluation of the lean transformation have been proposed in the literature, but just a few of them explicit relations among the components of the lean enterprise transformation, with focusing on the priority and identification of the relative More

A lot of methodologies for evaluation of the lean transformation have been proposed in the literature, but just a few of them explicit relations among the components of the lean enterprise transformation, with focusing on the priority and identification of the relative weight of each element on the lean transformation have been considered. Therefore, we try to quantify those relations in this study. So, to structural investigate the relationships among the elements, a model is proposed that presents a novel comprehensive insight to the lean transformation process. This study proposed an analytic modeling approach in the lean enterprise transformation to identify the weights of the elements. The goal is to operationalize the highly qualitative relationships among the lean transformation components. In this paper 32 effective factors in lean enterprise transformation, identified as "sub sub criterion" were grouped into eight categories classified as "sub criterion". These eight sub criteria classified through 3 criteria in the higher level which are “organizational asset development”, “quick adaptation to markets and competitive superiority acquisition” and “supply and distribution network optimization These three criteria were proposed as the major criteria involved in "delivery value maximizing", and ultimately, the value maximizing recognized as the main target of the lean transformation in companies. Fuzzy DEMATEL technique and fuzzy analytic network process modeling are used to determine the relationships and the relative weights of each component and then with fuzzy VIKOR method, 25 identified solutions related to conceptual model were ranked for implementing the lean transformation which regard the organizational purposes and the weights of the end level parameters of the conceptual model in a proposal framework. The present evaluating lean enterprise transformation is a comprehensive model that can be applied to different production industries. This model also was investigated in automative parts industry. Manuscript profile

Open Access Article

16 - Systemstheory From comparative perspective Molavi and Kenneth Boulding Miller
محمد رضا مشایخ

This article draws a comparison between Mollana and Miller’s opinion on the classification of systems. Miller’s classification has 9 levels under three main classifications of physical systems , living systems and social human and ultra social systems that are as follo More

This article draws a comparison between Mollana and Miller’s opinion on the classification of systems. Miller’s classification has 9 levels under three main classifications of physical systems , living systems and social human and ultra social systems that are as follows: Structural systems like charts, simple moving systems like galaxy, self-disciplined system like themostat. Open system like cells, multiplying systems like plants, perception systems like animals with the ability of perception, thinking system like humans, social systems like supernatural that are out of mind and calculatin. Each level has some supriority on their preceding and lower levels and those features enable them to influence and chenge the lower levels. Analysis on Mollana’s poams reveals that he believes in these level and he has mentioned them all in his poams many centuries ago, but he has brought about an other system stiil more powerful and more complete that the ultra social system and that is the system of God. In miller’s classification of the universe’s systems, after the ultra social system, there is no other system but mollana states that after reachingthe stage of angles there is the stage of God which is the most powerful system and has created the other systems, and it is he who can influence bring about change in the other systems, this shows Mollana’s Islamic views in his poems and beliefs. In Mollana’s view nothingness is the beginning of life and life is the begining of the nothingness, he goes from nothingnesses towards everything and that is towards God. He expresses the view that life is like a circle that starts from nothingness and ends in reaching God. Manuscript profile

Open Access Article

17 - Assessing the Remedy Policies of “Urmia Lake” Basin Crises By A System Dynamics Approach
علیرضا لاری جابر مهرکار mir saman pishvaee

The Urmia Lake is the greatest lake in Iran and the second saline lake in the world. This ecosystem contains a wide numbers of animals and plants. Urmia Lake has placed in the northwest of Iran and has economical, social and environmental importance for local people. Un More

The Urmia Lake is the greatest lake in Iran and the second saline lake in the world. This ecosystem contains a wide numbers of animals and plants. Urmia Lake has placed in the northwest of Iran and has economical, social and environmental importance for local people. Unfortunately, in recent years, various and complex problems have decreased the level of water in Urmia Lake strongly and deteriorate the future life of this lake significantly. However, in the last decade, more than half of the lake area has changed to the salt plains. Many researches address the Urmia Lake crises in recent years; however, most of them are unable to model the dynamism of Urmia basin as a whole system in long-term period. In this paper, the critical factors affecting the reduction of Urmia Lake water level are defined. In addition, a system dynamics model, which is able to illustrate the behavior of the whole system of Urmia Lake, is proposed. The developed model is validated through comparison analysis and the derived results show the high accuracy (around 97%) of the proposed model. Three policies are proposed and evaluated to increase the water inflow and Lake level. The simulation results show that the hybrid policy has more efficiency than the other ones. Also, a prediction of Urmia Lake volume is proposed based on model till 1405. Manuscript profile

Open Access Article

18 - Analysing the effect of Social Marketing Mix on advertising effectivness Case of Study: Isfahan Municipal Committee of Citizenship
فاطمه قاسمی غلامرضا بردبار

With the advent of the concept of sustainable development in the business and politic environment the nature of unsustainable existing patterns of development and consumption is appeared. Social marketing is a domain of new science that tries to achieve the goals of soc More

With the advent of the concept of sustainable development in the business and politic environment the nature of unsustainable existing patterns of development and consumption is appeared. Social marketing is a domain of new science that tries to achieve the goals of social by using business marketing techniques. A review of past research shows that although the most usage of social marketing is in in the health section but it has a potential in the other sectors too such as protection of resources, energy and natural environment, culture improvement and effectiveness on the actions and behaviors in the society The object of present research is studying of the mixed impact of social marketing on the effectiveness of urban advertising in Isfahan municipality. The statistical population for this research is all the citizens of Isfahan which 171 of them is chosen by random accessible method .The result of this research shows that the mixed impact of social marketing has direct effect on the effectiveness of advertising. Manuscript profile

Open Access Article

19 - Identifying Factors that Influence the Process of Knowledge Transfer in Offshore Organizations
وجیهه هوشیار Mohammad لگزیان مهسا بذرگری

Offshoring is a trend during which organizatios directly replaced Internal labor with foreign labor and the activities are transferred from the source. At this time organization’s need to transfer knowledge of the local unit of offshoring jobs has become evident. In th More

Offshoring is a trend during which organizatios directly replaced Internal labor with foreign labor and the activities are transferred from the source. At this time organization’s need to transfer knowledge of the local unit of offshoring jobs has become evident. In the process of transferring, knowledge from the source to the recipient or user, is transmitted via factors that affect the process.The aim of the present study was to identify factors influencing knowledge transfer in offshoring organizations. Content analysis is a research method used in this study. After the content analysis of more than 60 studies, a model in four levels of factors impacting knowledge transfer were identified. At the first level, three dimensions of content, the individual and the context were identifid as the effective factors in knowledge transfer process. At the second level, the following components were extracted from each dimension which affected knowledge transfer, especially in offshoring firms. Knowledge is a vital component in the content level. Confidence,‌ motivation and capacity are effective in individual level and culture was identified to influence the context level. At the third and fourth level of the model, elements of these components as well as methods of knowledge transfer were presented. To assess the validity of this model, all aspects, components, parts and materials were confirmed by a number of experts who were aware of the model Manuscript profile

Open Access Article

20 - Developing the Risk Management Model in Procurement Process of Project based Organization
اميرحسين اصلاني سید علیرضا میر محمد صادقی

The procurement plays a critical role in achieving the goals of project-based organizations, as it is one of the project management fields which include risk and uncertainty. In this article, different models which are existed in the field of procurement risk management More

The procurement plays a critical role in achieving the goals of project-based organizations, as it is one of the project management fields which include risk and uncertainty. In this article, different models which are existed in the field of procurement risk management gathered and analyzed. Then the models are examined based on the questionnaire and according to the concluded index. Through integrating some models which have higher scores in assessing the criteria and through adding other factors, a model for implementing risk management in the procurement process of project-based organizations is suggested. The researcher uses the group decision making for considered goods and this factor is the strength points of the suggested model. In this model besides developing and optimizing organization procurement process, risk management affairs in planning for procurement are considered. In order to examine the operation of the developed model, it is implemented in the considered organization and the results of this implementation shows that the level of risk management operation in procurement process improved. Manuscript profile

Open Access Article

21 - Developing the Risk Management Model in Procurement Process of Project based Organization
اميرحسين اصلاني Ahmad نورنگ سید علیرضا میر محمد صادقی حسام الدین اصلانی

The procurement plays a critical role in achieving the goals of project-based organizations, as it is one of the project management fields which include risk and uncertainty. In this article, different models which are existed in the field of procurement risk management More

The procurement plays a critical role in achieving the goals of project-based organizations, as it is one of the project management fields which include risk and uncertainty. In this article, different models which are existed in the field of procurement risk management gathered and analyzed. Then the models are examined based on the questionnaire and according to the concluded index. Through integrating some models which have higher scores in assessing the criteria and through adding other factors, a model for implementing risk management in the procurement process of project-based organizations is suggested. The researcher uses the group decision making for considered goods and this factor is the strength points of the suggested model. In this model besides developing and optimizing organization procurement process, risk management affairs in planning for procurement are considered. In order to examine the operation of the developed model, it is implemented in the considered organization and the results of this implementation shows that the level of risk management operation in procurement process improved. Manuscript profile

Open Access Article

22 - To survey the combined application of QFD and VA in product design to achieve the superior competitive position (Case Study: SAIPA company)
حسن فارسیجانی سمیه کشاورز دستک

Successful companies in todays competitive economy are those which are capable to design efficiently, develop and to produce products which are preferrable by customers. This idea shows that there is a need to draw a plan which can meet the needs of the customers and al More

Successful companies in todays competitive economy are those which are capable to design efficiently, develop and to produce products which are preferrable by customers. This idea shows that there is a need to draw a plan which can meet the needs of the customers and also the plan should be capable to be produced with a competitive cost and quality. Saypa company as one of the greatest car making companies must try hard to produce competitive products and by improving the design of the cars should struggle to reach the best position in the competition. So in order to reach the above-mentioned aims, in this research a merger of the tools for expanding quality proceeds(QFD) and value analysis has been used. Therefore the main goal is to use both QFD and VA theoretically and occasionally. ‘Pride’ as a car with quality problems was chosen and the combined process of QFDVA has been used for designing the outward appearance of this car. Finally, at the end of this research project, one main hypothesis and three subordinate hypotheses has been analyzed . For analyzing the hypotheses the researcher has used a questionnaire among a sample group. For statistical analyses, SPSS software has been used. One of the main problems of QFD is not having the ability to identify the needs of the customers, and that was solved by combining the use of VA technique. Also by using this technique, we can evaluate the value of product designing and we can take action in allocating the resources to identified operations and investments. Manuscript profile

Open Access Article

23 - Relation between Knowledge Management and Effectiveness of Small and Low-Tech Enterprises
سعيد حسين رفيعي سمانه همايوني حبيب‌الله طاهرپور كلانتري

Along with development in management literature, several solutions have been introduced to improve the effectiveness of organizations. Knowledge management as one of these solutions has been widely considered and using it, as a new method, is one of the organization’s n More

Along with development in management literature, several solutions have been introduced to improve the effectiveness of organizations. Knowledge management as one of these solutions has been widely considered and using it, as a new method, is one of the organization’s necessities. But firstly this point should be mentioned that prior to the current development of knowledge management literature, knowledge management existed in organizations in traditional ways for years and should be considered in any new development in this field. Secondly, it has been observed that sometimes knowledge management new solutions are considered independent from their roles in organization effectiveness and KM comprehensive systems are recommended by management consultants as a definite effectiveness promotion solution. This article reflects the results of a research that has been conducted with two main goals, in organizations with small size and low technology level. First, study the level of knowledge management, in its traditional form in these organizations. Second, study the relationship between KM and effectiveness of these organizations. Manuscript profile

Open Access Article

24 - Evaluation of entrepreneurship specifications: The case of Saman Bank employees
پيمان اخوان محمدرضا زاهدی تکتم ژیان

Considering the importance of maintaining process in global markets and the today's world competitive field, innovation, creativity and entrepreneurship organizations generally and in financial organizations such as Banks specially, can have a significant role in receiv More

Considering the importance of maintaining process in global markets and the today's world competitive field, innovation, creativity and entrepreneurship organizations generally and in financial organizations such as Banks specially, can have a significant role in receiving to the economic goals, therefore it seems necessary that each organization tries to examine and recognize the entrepreneurship qualifications of its employees, so by training this labor and persisting proper approach, can reach to the entrepreneurship process. Therefore, this study gets to through evaluating entrepreneurship qualifications of bank employees in dependency, and creativity will and determination, risk taking, success) in respect of the rate of having these qualification. Other objects of this study is determining the effects of employees sex marital state ,record of work and place of work on their entrepreneurship ,statistical population includes 110 employees of SAMAN bank and sample size of the research is 85 person who were chosen by casually sampling. For collecting data entrepreneurship comprehensive test questioning has been used which includes 54 questions about entrepreneurship qualifications stability and validity.co-efficient of the above said questioner is 71 percent. Statistics analysis has been done using SPSS software. In this research, we explored the level of the personnel entrepreneurship qualifications of SAMAN bank employees, so that this can be an introduction for the organization to progress through the entrepreneurship activities. The result of this research shows that although SAMAN bank s employees don’t have the necessary minimum for being entrepreneurship, but 22 percent of them are qualified for entrepreneurship. Also SAMAN bank employees, don’t have the average of dependency, creativity, and risk taking. The number of female employees in respect of having the dependency qualifications is more than male employees and, men who have risking (risk taking) and success qualifications are more than woman. In the case of creativity the number of both groups is the same. Furthermore, the results show that the employees' sex, marital status and place of services have no influence on entrepreneurship between records of work of the employees and their entrepreneurship. Manuscript profile

Open Access Article

25 - Numerical Approach for Solving a Difficult Nonlinear Programming problem by a Meta Heuristic Algorithm
علی اصغر توفیق منیره السادات محمودی

Since exact algorithms are able to find the optimal solution exactly, they are not effective for solving the complicated and difficult optimization problem and the time of problem solving is increased exponentially; moreover approximate algorithms are able to find the a More

Since exact algorithms are able to find the optimal solution exactly, they are not effective for solving the complicated and difficult optimization problem and the time of problem solving is increased exponentially; moreover approximate algorithms are able to find the approximate solution (which is very near to the optimal solution) for very complicated and difficult optimization problem in a short period of time. One of the well-known nonlinear programming problems is finding minimum volume ellipsoid covering a finite set of points problem. This problem is solvable for two dimensional space, however heuristic methods are even used to solve it in two dimensional space are very difficult. It would be difficult to achieve the exact solution for three dimensions or more because of huge volume of calculation. In this paper, SA algorithm is used and the problem is solved in two and three dimensions; in addition it can be used for n dimensions as well. Manuscript profile

Open Access Article

26 - Explaining Positioning Strategies for Firms
فرید ترهنده

The aim's paper is to recognition and explanation of firms' position. Thus, this study presents a evaluating model based on two cores for the strategic positioning of firms. The research method is based on descriptive with especial focused on survey and case study one; More

The aim's paper is to recognition and explanation of firms' position. Thus, this study presents a evaluating model based on two cores for the strategic positioning of firms. The research method is based on descriptive with especial focused on survey and case study one; therefore, its model has two dimensions as: Porter's generic strategies and positioning. This model directs seven research hypotheses. Thus, the population for study is electrical equipments industry; therefore, the sample size is 67 staffs. Questionnaires were distributed among 130 employees and vendors of “Part Bargh Iranian” company and at last 56 questionnaires were collected. Questionnaires were distributed among people with internal and external recognition about company. Finally research hypotheses: significant relationship between the Porter's generic strategy model and strategic positioning model, and secondary hypotheses: relationship between the cost leadership and strategic positioning model (Product and firm) , relationship between the differentiation strategy and strategic positioning model (Product and firm), relationship between the focus strategy and strategic positioning model (Product and firm) , all confirmed. Manuscript profile

Open Access Article

27 - The Identify Strategies for Encouraging Employees to Use New Technologies in The Education of Tehran
محسن مردانی جابر کریمی جشنی مجید مردانی حسین مردانی

The development of modern technology increasing in recent decades has increased the competitiveness of organizations. So, pay attention and identify factors affecting the adoption of new technology is a necessity for organizations. In this study, A descriptive-survey to More

The development of modern technology increasing in recent decades has increased the competitiveness of organizations. So, pay attention and identify factors affecting the adoption of new technology is a necessity for organizations. In this study, A descriptive-survey to identify factors affecting the acceptance of new technology by staff education has been the city of Tehran. The survey questionnaire was prepared to collect information and expert groups, Has been director and manager. SPSS software was used to analyze the data. Pearson correlation analysis of the variables of the research hypotheses and to compare the level of education and organizational position analysis of variance was used; The results of this study indicate that all hypotheses are accepted as a result, Some factors affecting the acceptance of new technology by the staff of Tehran Education Organization, Such as: Ease of use and perceived usefulness of technology users, Subjective norms, Teach and encourage users confidence in the use of computer technology and etc to encourage employees to use the technology Manuscript profile

Open Access Article

28 - Readiness Assessment Framework for Knowledge Management Implementation
پيمان اخوان مهران کرمي

Regarding the fact that most failures in implementation of knowledge management have roots in unpreparedness of organizations; assessing organizations readiness has not significantly been regarded. Previous studies had a great deal of gaps and limitations. They had just More

Regarding the fact that most failures in implementation of knowledge management have roots in unpreparedness of organizations; assessing organizations readiness has not significantly been regarded. Previous studies had a great deal of gaps and limitations. They had just been looking for effective factors on readiness for implementing of knowledge management through case studies more than other subjects; however, an operational and integrated framework has not been among their findings. This research introduces steps for implementing readiness assessment by offering operational framework. Some guidelines are also offered for compensating limitations and filling the gaps found in previous studies. In order to validate the results and the suggested framework we have received opinions of experts and they have been analyzed using appropriate statistical tools. Results of this analysis indicate general agreement and consensus of experts on the authenticity of suggested framework Manuscript profile

Open Access Article

29 - Evaluation of World Class Manufacturing in Iran meet products industry (An empirical evidence: Kale Meet products company)
Ramadan Gholami Awati علی میرزایی زینب الیاسی

Undoubtedly, WCM offers increased opportunities for economic development and plays a crucial role in rapid economic change, productive capacity improvements and international competitiveness enhancement for developing of countries. WCM is an important tool to address so More

Undoubtedly, WCM offers increased opportunities for economic development and plays a crucial role in rapid economic change, productive capacity improvements and international competitiveness enhancement for developing of countries. WCM is an important tool to address some of the key barriers and challenges for entering the global economy and for future growth potential. It can transform old challenges and create unprecedented possibilities for sustainable economic development. This paper reviews the concepts of world class manufacturing, using Shingo model to have assessment of WCM situation in a Kale meet products company, and the results were analyzed. The assessment through the Shingo model standard questionnaire has been done. The study results, indicates that the company in quality, cost and delivery and the profitability and customer satisfaction at the level of world class but in other aspects and Overall is not in world class level. Manuscript profile

Open Access Article

30 - Evaluation and selection of development projects of steel using grey systems theory, vague sets theory, and zero one goal programming: A hybrid approach
حسین صفری محمد هادی خلوصی سمیه خلوصی

One of issues that managers face is decision about selecting a set of most appropriate projects. Choosing more effective projects and allocating resource optimally is part of strategic decisions in an organization which requires the judgment of specialists in evaluation More

One of issues that managers face is decision about selecting a set of most appropriate projects. Choosing more effective projects and allocating resource optimally is part of strategic decisions in an organization which requires the judgment of specialists in evaluation process. In many cases, judgments of decision makers in evaluation have some uncertainty. Methods which take into account the ambiguity in human judgments accurately would be very desirable. The aim of this research is to propose a suitable approach for evaluation development projects and finally select the most suitable ones, based on qualitative and quantitative indices. Proposed approach takes into account the ambiguity in human judgments by using grey systems theory and vague sets theory which both are the fuzzy sets theory expanded. This hybrid approach would make it possible to select the most appropriate projects based on both qualitative and quantitative indices Manuscript profile

Open Access Article

31 - Innovation in combining theory of constraints thinking process with system dynamics (A case study : supply chain management )
mehdi ghazanfari حسين محمدي

Theory of Constraints is a kind of management philosophy that uses a systemic approach for understanding and analyzing the whole system. With this attitude identifying and removing the limitations (contradiction or problem that can limit the output of the system) in a s More

Theory of Constraints is a kind of management philosophy that uses a systemic approach for understanding and analyzing the whole system. With this attitude identifying and removing the limitations (contradiction or problem that can limit the output of the system) in a systematic process of change is possible. The tools that the theory of constraints uses for identifying, removing and transferring from current adverse conditions to future desirable conditions, is called the thinking process tools. But always there is this need that the effect of various factors on each other in the process is investigated as a feedback loop and in long term. Thus the system dynamics methodology can be used as a complementary tool to this. In fact, This paper aims to describe show to integrate theory of constraints and system dynamics according to their assumptions and their philosophical foundation. To explain how to use these two intersect methods, the problem of inventory management in SCM, which today is known of the challenges, is used. The results show that the combination of these two approaches in terms of theoretical foundation, offer good supplement to understand the problem . Manuscript profile

Open Access Article

32 - Analysis the elements and components of managers competency managers in the banking system
فريبرز رحيم نيا وجیهه هوشیار

Today’s in the changing environment, we need new skills for people in the organizations. Competency models provide useful instrument for organizations. Competencies result in productivity and reduce costs. The aim of this research is to analysis the elements and compone More

Today’s in the changing environment, we need new skills for people in the organizations. Competency models provide useful instrument for organizations. Competencies result in productivity and reduce costs. The aim of this research is to analysis the elements and components of managers competency models in the banking system. In this research competency include knowledge, skills, abilities and personal attributes. Sample of this paper is managers of the public bank. So we conduct semi-structured interviews with managers. Interviews were analyzed with content analysis and managers competency models was produced. Competency model has three levels. First level includes four domains: technical domain, environmental domain, managerial domain, personal domain. Second level have eight element: general knowledge, specialized knowledge, marketing, awareness of environment, correct management of the bank, human resource management, interpersonal, intrapersonal. Finally, third level include 42 competency component in the banking system. Manuscript profile

Open Access Article

33 - An Investigation of Knowledge Management capability success factors in small Technology based enterprises in Technology Incubators
مصطفی کاظمی Gholamreza Malekzadeh

Success Factors in Knowledge Management (KM) capability in small and medium enterprises (SMEs) have less been systematically investigated. Existing studies have derived their CSFs from large companies' perspectives and have not considered the needs of small businesses. More

Success Factors in Knowledge Management (KM) capability in small and medium enterprises (SMEs) have less been systematically investigated. Existing studies have derived their CSFs from large companies' perspectives and have not considered the needs of small businesses. In this article, existing studies on Knowledge Management capability success factors were reviewed and their limitations were identified. By integrating insights drawn from these studies, the authors proposed a set of 11 CSFs which is believed to be more suitable for SMEs. An empirical assessment was conducted to evaluate the extent of success of proposed propositions using experts’ opinions. The overall results from the empirical assessment were positive, thus reflecting the appropriateness of the proposed success factors. The set of success factors can act as a list of items for SMEs to address when adopting KM. However it can provide a common language for managers to discuss and study the factors crucial for the success of KM in SMEs. The results show that adequate and suitable leadership and management supports, use of Information Technology, bussiness strategies, motivation, resource availability, personnel education, human resource management, performance assessment measures, infrastructures and Knowledge Management processes can increase Knowledge Management capability in small firms. Organization culture, Leadership and management and leader supports and Information Technology were the most important factors Manuscript profile

Open Access Article

34 - PERFORMANCE ASSESSMENT OF IRANIAN INDUSTRIAL SECTORS BASED ON PRINCIPAL COMPONENT ANALYSIS
علی محمدی مهسا هوشنگی

The purpose of this study is to present an integrated framework for assessment and ranking of 23 Iranian industrial sectors, based on several productivity indicators during the years 80 to 85. The integrated approach of this study is based on "principal component analys More

The purpose of this study is to present an integrated framework for assessment and ranking of 23 Iranian industrial sectors, based on several productivity indicators during the years 80 to 85. The integrated approach of this study is based on "principal component analysis" (PCA).The validity of the model is verified and validated by numerical "taxonomy". Furthermore, the non- parametric correlation methods, namely, Kendall-Tau correlation experiments shows high level of correlation between the findings of PCA and “taxonomy” and the approach of this study may be used to assess the importance of each of the selected indicators for industrial units of interest. It is observed that the sectors: "Coke, refined petroleum products" (code 23), " Chemicals and chemical products"(code 24), and " Basic metals" (code 27), have the three top grades in the ranking while the sectors:" Wearing apparel, fur" (code 18), "Textiles" (code 17) and "Furniture, manufacturing" (code 36) have the weakest grades in the ranking. Furthermore, the most important productivity indicators are: Value added to salaries and wages- value added per employee-value added to energy cost- production value per employee-production value to salaries and wages and value added to total input. Manuscript profile

Open Access Article

35 - Survey of Spirituality Effect on Indicators of Group Effectiveness Based on Shahid Motahari's Opinions
علی بنیادی نایینی محمد حسن کامفیروزی

Crisis of spirituality is the phenomenon which has appeared in the 20th and 21th centuries. The effect of this crisis is so much that many of thinkers and writers thought and wrote about this subject and nowadays role and effect of spirituality in organizations and soc More

Crisis of spirituality is the phenomenon which has appeared in the 20th and 21th centuries. The effect of this crisis is so much that many of thinkers and writers thought and wrote about this subject and nowadays role and effect of spirituality in organizations and societies is considered by researchers and thinkers. Then the current paper is aimed to study about spirituality effect on indicators of group effectiveness. Also it is required to use national references that are arised from Islamic-Iranian culture، so it was decided to study Shahid Motahari's books as main references in modelling and theory making process. In this study a conceptual model is extracted by using of qualitative research methods and library studies method and then this conceptual model is tested in scaling process and within quantitative methods. The designed model is tested within statistical sample which is contained of government offices experts in Mazandaran province. This test is implemented by using pearson and spearman factors and regression analysis. At the end, the effect of spirituality on four indicators which are” pay attention to others، Understanding of the spiritual beauty & emotions and kind feelings، trust and learning and growth power” is supported during this study Manuscript profile

Open Access Article

36 - Reviewing the role of knowledge management tools in employee empowerment using Fuzzy AHP (Case study in knowledge-based companies located on science and technology parks)
میثم جعفری حامد نوذری محمد ابراهیم صادقی سید سعید منجم زاده

Employees are critical factors for organization survival Therefore, empowering of them can play an important role in increasing the competitiveness of organizations. Studies show that five dimensions are effective in empowering which includes: "work meaning", "competenc More

Employees are critical factors for organization survival Therefore, empowering of them can play an important role in increasing the competitiveness of organizations. Studies show that five dimensions are effective in empowering which includes: "work meaning", "competence", "self-determination", "impact" and "trust". Knowledge management is one of the issues connected to human resource management and employee empowerment and various tools are used in processes related to knowledge management in organizations. The aim of this study is evaluation of knowledge management tools in employee empowerment. Therefore, seven knowledge management tools were selected by asking experts’ point of views. The statistical population of this study was considered the Knowledge-based companies located in science and technology parks and ultimately 43 questionnaires were studied. In this study Fuzzy AHP were used in order to ranking of seven tools of knowledge management. Results shows that among of seven tools “by asking experts’ point of view” and “In-service training” have greatest effect on employee empowerment and “Job Rotation” and “impact” have minimal effect on employee empowerment Manuscript profile

Open Access Article

37 - Representing a Systematic Framework for Implementation of Integrated Egovernment
Fatemeh Saghafi Kolsoum Abbasi-Shahkooh نسرین دسترنج

Successful implementation of e-government in each country requires the model that depends on the objectives, requirements and conditions of the country. The lack of proper planning and adoption will lead to the ignorance of necessities and fail in implementation. Since More

Successful implementation of e-government in each country requires the model that depends on the objectives, requirements and conditions of the country. The lack of proper planning and adoption will lead to the ignorance of necessities and fail in implementation. Since the different dimensions of government are related to each other, the creation and development of e-government is possible only with balanced development in all aspects. Review of the literature in this area suggests that the e-government maturity models, development models and strategic models, all have seen the evolution of e-government from one dimension; and in the field of stakeholders of e-government services, the focus has been only on the supply side of stakeholders. In this paper by reviewing existing models and stakeholder theories, with a systematic approach that will be adapted from Zachman framework, systematic Framework will be presented for the implementation of integrated e-government system. This systematic framework provides five main dimensions along with its components in five developmental stages for the implementation of e-government. These dimensions are: 1) strategies, values and programs (why and when), 2) partnerships and development of stakeholders (who), 3) data and information (what), and 4) infrastructure (What or where), 5) process (how). Finally, dimensions of the model will be analyzed using a questionnaire, survey of experts and statistical tests. Manuscript profile

Open Access Article

38 - Designing model for promotion halal brand position in the global markets
علی شاه نظری Ali Nejatbakhsh Isfahani Ali Asghar Pourezzat Maryam Soleimani

The need to become familiar with the Islamic viewpoint regarding business to perceive factors which shape Moslem customers' behaviors for global trade is an inevitable reality due to globalization of economy. The purpose of the present survey was to propose a model to e More

The need to become familiar with the Islamic viewpoint regarding business to perceive factors which shape Moslem customers' behaviors for global trade is an inevitable reality due to globalization of economy. The purpose of the present survey was to propose a model to enhance Halal brand status in the global markets.Important effective variables on Halal brand were exploited from literature using field study which was the basis of Delphi method. Then Delphi questionnaire was given to thirty experts in the field of Halal brand in Iran.Having studied experts' views through collecting Delphi questionnaires four times, twenty eight variables were identified in the form of four major classes and the model for enhancement of Halal brand status was proposed. This model was confirmed using the structural equations model. Moreover, priority of the identified variables was explained.Effective factors on Halal brand were identified in this survey from a multi-lateral viewpoint. Thus, a comprehensive model was recognized to enhance Halal brand status in the global markets Manuscript profile

Open Access Article

39 - Introduction of a Robust Model in Order to Select Suppliers in Supply Chain: An Integration of AHP-Bull’s Eye-PAF Approach
علی بنیادی نایینی mohammad hasan kamfiroozi

Nowadays in the markets competitive atmosphere, the companies aren’t able to provide their needs. So they prefer to use supply chain. Selecting the suppliers is introduced as a multi attribute decision making (MADM) problem. The current paper tries to solve this problem More

Nowadays in the markets competitive atmosphere, the companies aren’t able to provide their needs. So they prefer to use supply chain. Selecting the suppliers is introduced as a multi attribute decision making (MADM) problem. The current paper tries to solve this problem based on three parameter interval grey numbers. So, within use of AHP-Bull’s eye integration weighting method, this paper wants to weigh attributes and ranks alternatives by PAF (Projection Attribute Function) method. at the end, in order to show the ability of this method, the robustness of this method is tested in front of SAW method (that is one of the celebrated method). Manuscript profile

Open Access Article

40 - The relationship between the components of organizational justice and organizational commitment (Case study of Tehran Telecommunications Company)
غلامرضا طالقانی نرگس باطبی علی غفاری

organizational justice is the tendency of individuals to survive and to avoid wasting funds . The study of the relationship between the components of organizational justice and organizational commitment reviewed. Community aimed Telecom Tehran Province and the 650 emplo More

organizational justice is the tendency of individuals to survive and to avoid wasting funds . The study of the relationship between the components of organizational justice and organizational commitment reviewed. Community aimed Telecom Tehran Province and the 650 employees of the company. 245 as a sample randomly selected. Organizational justice independent variables and organizational commitment counted as dependent variable.. Both a sense of justice and organizational commitment has three requirements. This research consisted of 1 main hypothesis- and 12 other hypotheses in particular have been formed. Findings indicate that the hypothesized importance of confirming the assumptions specifically eight hypotheses were confirmed. The results show that there is a positive and significant relationship between organizational justice and organizational commitment to fairness and organizational commitment among managers consequently will increase employees' organizational commitment. Manuscript profile

Open Access Article

41 - Strategy Prioritizing Using LFPP Method and Strategic Map Tracing by Path Analysis Method Case Study:Sepahan Oil Company
سید مصطفی رضوی حسین صفری محمد هادی علی احمدی

Nowadays companies should have a good strategy and a close partnership with the other companies involved in their supply chain in order to achieve the excellence and sublimation. Balanced Scorecard is a new consept that can provide the necessary conditions for strategy More

Nowadays companies should have a good strategy and a close partnership with the other companies involved in their supply chain in order to achieve the excellence and sublimation. Balanced Scorecard is a new consept that can provide the necessary conditions for strategy map and effective cooperation and a good Strategic Planning. Due to the novelty of this consept and lack of a comprehensive model in this issue, the purpose of this study is to define the consept of BSC and identify its factors and indicators and propose a conceptual model to trace it.finally we use BSC as a tool to model strategies of a real problem. This real case is Sepahan Oil Company. This model confirmed through factor analysis (PA) and structural equation model (LFPP) Techniques. The results of our survey in the case study showed that the Sepahan Oil Company strategies can have a effective and efficient prioritization.By using this segments and their prioritization Sepahan can pass the difficulties and lockouts.The strategic map traced in this paper,help the company managers to have a complete vision on the company and its situation. Manuscript profile

Open Access Article

42 - Designing conceptual model of alignment between individual and organizational goals with emphasis on value approach
Lotfolah Forozandeh Dehkordi محمد علی سرلک

The purpose of this research is to exploration individual and organizational goals alignment model with emphasis on dominant values in Islamic management. This research is fundamental whit respect of its purpose and descriptive whit respect of data analyzing. Variables More

The purpose of this research is to exploration individual and organizational goals alignment model with emphasis on dominant values in Islamic management. This research is fundamental whit respect of its purpose and descriptive whit respect of data analyzing. Variables and factors affecting on goals alignment have been elicited by library studies and exploratory interviews as basis of Delphi method. In this study Delphi questionnaire constituted with 59 indexes and filled by 25 experts of Hawzah and university. After four times repetition, the conceptual model included 32 specified indexes that have more impact on individual and organizational goals alignment which formatted 3 categories named structural, behavioral and contextual as independent variables and value as moderator variable Manuscript profile

Open Access Article

43 - The Analysis of Implementing the Objectification of Subsidy Plan on Drug Supply Chain: A System Dynamics Approach
محدثه کلانتری زهرا حیاتی هانی شاهمرادی مقدم mir saman pishvaee

Objectification of subsidy plan could be described as one of the best government plans and policies. According to perspective document 2025 that consider the first place in economy for Iran and regarding to government financial limitation on national economy, the reform More

Objectification of subsidy plan could be described as one of the best government plans and policies. According to perspective document 2025 that consider the first place in economy for Iran and regarding to government financial limitation on national economy, the reform of economic policies is a part of economic necessity for Iran. In this paper, by establishing a suitable system dynamics model, we plan to represent the efficacy of the direct subsidy distribution on level satisfaction of people from drug price changes and also consider the efficacy of this subsidy distribution on total profit of drug supply chain. First, a system dynamics of drug supply chain by considering the direct subsidy distribution have modeled. Then, the model is simulated. To do this, the casual loop diagram is depicted and then with its help, the stock and flow diagram constructed. The simulation results show the unsuitable performance for implementing the subsidy objectification. As a result, two strategies have been suggested to improve the situation. Manuscript profile

Open Access Article

44 - Cultural-Educational Teaching Strategy in monotheistic education from Quran perspective
Hamidreza Hajibabaeei

Cultural-Educational Teaching Strategy in monotheistic education from Quran perspective In monotheistic education, human being has the power to choose, so is talented to learn deep insights, guides and to strengthen attitudes and toflourish innate talents.And the proph More

Cultural-Educational Teaching Strategy in monotheistic education from Quran perspective In monotheistic education, human being has the power to choose, so is talented to learn deep insights, guides and to strengthen attitudes and toflourish innate talents.And the prophet's emphasis on moral strengthening (majlesi 6 p382) represents a person reaching the wisdom and perfection through the talent development, which is the most important aim of creation and mission. According to this basis, education fits the teachers' physical, mental, social characteristics. In this way, as education becomes qualitive and learning becomes deep, theoretical content of courses will become spiritual and educational, which not only trains the teachers mind, but it also changes his or her views to the universe. Therefore, Cultural-Educational Strategy Scheme for Teaching Courses according toIslam and its enriched culture, promotes the teachers educational roles and creates a relation between science and religion, education and worldview. As a result teachers get to know the courses content according to their religion's culture and in monotheistic worldview. For this purpose, by organizing educational messages in the content of courses and making them effective with the help of teachers, and appropriate context and background will be provide to teach and educate according to Iranian-Islamic pure culture. Quran introduces the prophet as the symbol of humans' insight and attitudes (ahzab33،21،) and believes monotheistic training an effective way to recognize right and wrong and believes it to have deep understanding and insight (anfal،298) it also introduces prophets two main aims as purification and teaching (AllOmran163،3) and these two aims are combined for a more important goal (anaam10،162) that all things are for monotheistic worldview through spiritual education. In this kind of culture, any insight is just a science, but any science is not and insight. Manuscript profile

Open Access Article

45 - A framework for the coordination between innovation modes and human resource architecture in innovative SMEs
وجه الله قربانی زاده Rahele montazer میرعلی سید نقوی داوود حسین پور

In today's competitive world One of the essential requirements to enhance the efficiency and performance of small and medium enterprises,is creating new ideas, the mood and motivation for innovation , learning and knowledge based communications. This paper reviews the t More

In today's competitive world One of the essential requirements to enhance the efficiency and performance of small and medium enterprises,is creating new ideas, the mood and motivation for innovation , learning and knowledge based communications. This paper reviews the theoretical studies about four modes of innovation in innovative firms.These modes have been introduced based on two characteristics of human capital which are uniqueness and strategic value. According to the these characteristics of human capital four styles for human resource architecture have been introduced that in every style human resource management practices were defined according to the type of manpower and key jobs . Based on the theoretical literature and researches which have done in the past we've established coordination between the firm innovation mode and human resource architecture commensurate with it . Our goal in this research is that companies move their workers in the way of closing to the firm innovation mode by implementing human resource practices in concert with their innovative mode .so IT- driven innovation mode and collaborative-based HR ,market–based innovation and productivity-based HR ,cost-driven innovation and compliance-based HR and science based innovation with collaborative-based HR have been co-ordinated and have shown in a complete model Manuscript profile

Open Access Article

46 - Measurement and Analysis of Total Factor Productivity by the Tornqvist Index (Case Study: Textile Production in Iran)
مسعود تمسكي بيدگلي مسعود باباخاني سید محمد سید حسینی کاظم نقندریان

In this modern world, considering expansion of competition and lack of resources, everybody knows the importance of measuring of productivity and decomposition of it. Although assigned about 2.8% of value added and 8.5% of employment of large manufacturing industries, t More

In this modern world, considering expansion of competition and lack of resources, everybody knows the importance of measuring of productivity and decomposition of it. Although assigned about 2.8% of value added and 8.5% of employment of large manufacturing industries, the textile industry has not respected more attention. The main goal of this paper is measuring and analyzing of individual and total factor productivity in textile manufacturing industries during period of 1994-2007. For this purpose, after extraction of production factors (labor, capital stock, material and energy), it is measured individual productivity indexes in form of quotient of value added and each of production factors. It is also computed total factor productivity via divisia index and Tornqvist function. The results show that labor productivity has grown annually 4.4% because of labor decrease especially in large firms. However capital productivity has decreased less in the studying period. On the other hand, productivity of electricity consumption and material has decreased annually 1.7% and 1.9% respectively. Total factor productivity index has grown annually 0.6% in average and this improvement mainly has achieved via labor productivity. The econometric model for decomposition of total factor productivity in the textile manufacturing industries has confirmed the positive impacts of production values, per capita wages, percentage of small firms and government expenditures. It has also confirmed the negative impacts of foreign material dependency and working only in expert field. Manuscript profile

Open Access Article

47 - Determining the Effective Factors of Meetings in the Gas Company of Isfahan Province
ali nasr esfahani علی شاعئمی برزکی mojtaba farokhi

Participation in the meetings devotes a large part of the managers’ time. There are different viewpoints about necessity of the organizational meetings. It is an inevitable fact that the meetings have an important role in the organizations. It is very important to make More

Participation in the meetings devotes a large part of the managers’ time. There are different viewpoints about necessity of the organizational meetings. It is an inevitable fact that the meetings have an important role in the organizations. It is very important to make these meetings effective in line with organizational goals. The employees and managers that are involved in such meetings are who need to have expertise. This is why that the present study was aimed to analyze the factors contributing to the effective meetings in Isfahan Gas Company. The statistical population of this study includes all of the participants in Isfahan Gas Company’s meetings. From 42 effective meetings that have been done in this company, 22 of them have been selected as statistical population with 200 participants. A sample of 127 employees has selected based on Morgan sampling table. In order to collect the research data, a self-administrated questionnaire has been employed. Both face and c ontent validity have been used for examining and confirming validity of the questionnaire. For this purpose, the academics and professional experts from University of Isfahan and Gas Company have been asked to review the questionnaire. Also Cronbachs’ Alpha Coefficient has been employed for examining reliability of the questionnaire. The coefficient of 0.89 confirmed reliability of the questionnaire. Also Kolmogorov-Smirnov test has been employed for examining normal distribution of the research data. The results of this test confirm normal distribution of the research data. Also confirmatory factor analysis has been employed for confirming research model in Amos. In order to answer the research questions, one-sample t test has been used in the SPSS. The results of this study revealed that none of the factors contributing to the effective meetings in this company were not in favorable conditions. Based on the results, planning, pre-meeting preparations, meeting guidance, a nd conclusion are the main factors that were not in favorable conditions. The results of Freedman test indicated that planning is the most important factor and conclusion is the least important one in the effective meeting from participants’ perspective. Finally, the results of analysis of variance (ANOVA) showed that there is not any significant relationship between employees’ demographic characteristics and their contribution to the effective meeting. Manuscript profile

Open Access Article

48 - Identification and Ranking of Factors affecting the implementation of Knowledge Management by using ISM model
آمنه کیارزم

Nowadays, knowledge has essential role in achieving strategic objectives and gain competitive advantage. Knowledge should be managed like any other organizational resource. Therefore, one of the most important considerations in order properly implement the knowledge man More

Nowadays, knowledge has essential role in achieving strategic objectives and gain competitive advantage. Knowledge should be managed like any other organizational resource. Therefore, one of the most important considerations in order properly implement the knowledge management process, is the identification and Ranking of the factors affecting the implementation of knowledge management. In this research, to identify organizational factors affecting the proper implementation of knowledge management, review of the literature was performed and then interpretive structural modeling was used for defining the relations between dimensions and Indicators of effective on implementation of Knowledge Management. The results show that the model contains seven elements: organizational culture, technology, organizational structure, strategy, human resources, leadership and benchmarking. Benchmarking and then technology have the highest driving power, and there are also less dependent on ot her factors, so it is necessary for the successful implementation of knowledge management, they should be given the utmost attention. After that, strategy, structure and leadership have higher driving power and dependence. On The fourth level, culture and human resources are, that have the least driving power and highest dependence. Manuscript profile

Open Access Article

49 - Sustainable value creation framework on stakeholder management(case study: native operating system of Iran)
Fatemeh Saghafi کلثوم عباسی شاهکوه احسان کشتگاری

Value creation is the most important aspect of stakeholder management. This activity is garanteed the continuoes of open source software life cycle based on business process reengineering and innovation based on stakeholder requirements. Stakeholders have varied inte More

Value creation is the most important aspect of stakeholder management. This activity is garanteed the continuoes of open source software life cycle based on business process reengineering and innovation based on stakeholder requirements. Stakeholders have varied interests and different goals and they are looking to capture the full benefits and eliminate their risks. So, constantly, they are in competition. In order to take appropriate policies for stakeholder,identification of their position and requirements is needed . Various models have been presented to identify stakeholder from different aspect. In this paper, it is tried to study different models and extract all main criteria for stakeholder. Then according to expert's ideas, important factors was identified and the framework for stakeholder identification was proposed. Also, with study of resource in software industry field and using questionnaire , stakeholder of native operating system was identified and classified based on proposed framework . Finally, some appropriate strategies for stakeholder management are presented. Manuscript profile

Open Access Article

50 - Knowledge Acquisition Model of Faculty Members' Experiences Case Study: Imam Hussein Comprehensive University
سیدشکور عطائی Saied Ziaadin Ghazizadeh Fard

Universities are major centers of production and distribution of knowledge, in the current era, knowledge is a key source and is an important asset in organizations. With respect to rapid knowledge production and environmental changes, knowledge acquisition is one of th More

Universities are major centers of production and distribution of knowledge, in the current era, knowledge is a key source and is an important asset in organizations. With respect to rapid knowledge production and environmental changes, knowledge acquisition is one of the best ways of matching with these changes for universities. On the other hand, the faculties with more experiences are almost retired; of course, these members have a lot of knowledge along with experiences in various fields of education, research, scientific management and administration management. Acquisition, storing, and distribution of this valuable information are worthy and helpful. This article is a result of a research work to provide a suitable model for the acquisition of knowledge from experiences of faculty members. To accomplish this, in addition to the library research method, field research method is also used in Imam Hussein Comprehensive University. In this paper, knowledge acquisition model of faculties’ experiences is presented with descriptive - survey method and with practical approach. To validate the proposed model, a questionnaire that researcher had designed, distributed between 35 experts of Imam Hussein Comprehensive University. After collecting questionnaires, the software spss calculated Cronbach's alpha equal to 85.1. Then statistical methods used to analyze the data, it has been inferred that the final results indicated that the steps of model are approved Manuscript profile

Open Access Article

51 - Designing a Fuzzy Expert System For Measuring E-Banking Service Quality
shohreh nasri علیرضا حسن زاده علی رجب زاده

With dramatic development of information technology and its widespread applications, increasing dependence on information technology and the increasing complexity of technologies and services which used in organizations, the management of these technologies and services More

With dramatic development of information technology and its widespread applications, increasing dependence on information technology and the increasing complexity of technologies and services which used in organizations, the management of these technologies and services is more difficult. Hence,wiith the development of IT-based banking services,including electronic banking services,the requirement methods which evaluate the quality of these services in the organization has been increased. Therefore, in this study, a comprehensive model for more accurate measurement of e-banking service quality through an extensive literature review and questions from experts in this field is presented using Fuzzy Delphi Technique. In this regard,after the identification of relevant dimensions and criteria, since the traditional scale can not accurately evaluate the e-banking service quality in the terms of the uncertainty , these dimensions and criteria are to be fuzzified,then the fuzzy expert system conceptual model is presented.Finally, a fuzzy expert system with 5 fuzzy module and a graphical user interface is provided in MATLAB.The fuzzy expert system indicate the final status of e-banking service quality and the main dimension.In this paper, the application of this system has been has been examined in the Sina bank. Finally by calculating expert system errors, optimum performance of designed fuzzy system has been approved which is evaluated by sina bank information . Manuscript profile

Open Access Article

52 - Performance assessment of technical and vocational training centers in Gilan with BSC approach and AHP method.
علیرضا المئی

Organizations in order to have successfully implementation and fully establishing their strategy or management operations need targeted assessment. In this paper, using the combination of BSC (a framework for performance evaluation of multiple perspectives) and AHP ( a More

Organizations in order to have successfully implementation and fully establishing their strategy or management operations need targeted assessment. In this paper, using the combination of BSC (a framework for performance evaluation of multiple perspectives) and AHP ( a Multi-criteria decision model which Deciding tools to prioritize multiple views of performance indicators and to establish a single standard for ranking of alternatives), technical and vocational organization centers in Guilan are considered for investigating their performance. The best important of advantage this approach, based on several indicators which consider the whole aspects of evaluation not only rely on financial evaluation For this research, the descriptive and inferential type is defined which uses questionnaires and interview from the experts in technical and vocational organization centers in Guilan. The results of this paper from the multi-dimensional assessment assist the managers of technical and vocational organization centers, ranking the indicators, and major centralize and reinforcement on indicators with low priority, and further emphasize and for indicators with high priority in investing and targeted schematization. Manuscript profile

Open Access Article

53 - Review and explain of the causal role of Knowledge Management in effectiveness of the Learning Organization (Case Study; Iran University of Science & Technology / IUST)
مرضیه باقری

In this study, the goal was to examine and explain the causal role of knowledge management in the effectiveness of the learning organization. Methods of survey research and data collection tool was the questionnaire. A comprehensive questionnaire to measure effectivene More

In this study, the goal was to examine and explain the causal role of knowledge management in the effectiveness of the learning organization. Methods of survey research and data collection tool was the questionnaire. A comprehensive questionnaire to measure effectiveness of the organization - has been designed and implemented according to The four functions of social system model of Parsons (Adaptation, Effectiveness,Unity and coherence, Stability & Maintain patterns), and Knowledge Management –was designed and employed according to Nonaka and takeuchi’s model. Data collected from the teaching staff of the University of Science and Technology.According to the analysis of research data, and the causal relationship between two variables, a positive meaningful relationship between KM Elements (Socializing, externalizing, combination, internalization) and the effectiveness of the learning organization was identified, and the direction of the relationship was detected of KM towards the learning organization. Also our findings indicated that demographic factors (Age, Work experience, Education level, Employment status, Position) of the above equation, have significant impact, Where as Gender has no effect. Manuscript profile

Open Access Article

54 - The relation of teacher’s use of knowledge management on student research motivation at Tehran city high schools.
مهرنوش جعفری پریوش جعفری علی حسن بیگی

Goal: the main goal of the present research was to investigate the relation of teacher’s use of knowledge management on student research motivation at Tehran city high school. Methodology: the study was descriptive. Its population was all teachers who teaching at hig More

Goal: the main goal of the present research was to investigate the relation of teacher’s use of knowledge management on student research motivation at Tehran city high school. Methodology: the study was descriptive. Its population was all teachers who teaching at high school in Tehran city. The sample was chosen according to kerjeci and morgan table 371 people. To make the questionnaire after deep studying of previous researchers and theoretical base, one standard Jashbars K.M questionnaire chosen& other researchers made questionnaire prepared to measure student research motivation. Collected data was analyzed by descriptive static as frequency distribution& inferential statistic as Pearson co relation test& multi line regression test by spss. Results: the result showed that there is direct relation between amount of teachers K.M&Their student’s research motivation at Tehran city high school. Finding: The Managers must create a culture to promote knowledge management, research and motivation towards improving teacher performance. Manuscript profile

Open Access Article

55 - Fitness desk operators and anthropometric factors the implementation of a quality management system approach to structural modeling
Marzieh Babaeianpoor محمد مهدی مصطفوی دهزویی حسين بحريني

Using the principles of anthropometry in design helps different people with different physical dimensions comforting while working in workstation. Regardless of these principles in the design of workstation, a worker may be in poor posture, which can lead to tiredness, More

Using the principles of anthropometry in design helps different people with different physical dimensions comforting while working in workstation. Regardless of these principles in the design of workstation, a worker may be in poor posture, which can lead to tiredness, low productivity and sometimes physical injury. The results of this study show that anthropometry effects on quality management system with coefficient of 0.662 Moreover, the appropriate table has the greatest impact on the implementation of a comprehensive quality management system. Manuscript profile

Open Access Article

56 - How to deal with “ Management of Mind Change” under the Modernisationsparadigm in the Globalizationsspace
محمد رضا مشایخ

Background and objective: The result of “global paradigm shift” is birth of new minds and naturally the emersion of a newly global human world – Class society. Paradigm shifts originate from the change of 9 fold paradigm components (Theology, ontology, anthropology, ep More

Background and objective: The result of “global paradigm shift” is birth of new minds and naturally the emersion of a newly global human world – Class society. Paradigm shifts originate from the change of 9 fold paradigm components (Theology, ontology, anthropology, epistemology, axiology, methodology, deontology, practicism, eventualism). Paradigm shifts are among the most important methods of making fundamental changes in the society. These changes take place in “Background”, “Contents”, and “structure” of the mind. Thus by subtilization and manipulation of " Management of Mind Change “ and using soft tools and soft technology, it is possible to humanize, socialize, civilize, systemize, globalize and lead mankind and societies to desired objectives. In other words, the world is constantly giving birth to new mentalities and interactions; confrontations and dispute of conceptual models in the concrete world. Research methodology and Findings: In this study with the presentation of globalization in modernism and a comparative study of postmodern and divine globalization, the portrait of a postmodern and divine man is extracted in humanist and divine paradigms and it is contemplated and judged by scholars. The type of qualitative research is based on analytical-descriptive study with using comparative text examination and post analysis of collected data libraries. The final result of the study is that mental imperialism attempts to change the constituents of the paradigm overwhelming the mentalities of the target societyin Kurt Lewin’s three step transformation process “Unfreezing-transition-freezing” and comparing it with Dusterandobill’s model (1997) in which the beginning chain of this processis triggering stream of consciousness in minds of scientists, strategists, professors and intellectuals of the subject society Conclusion: According to Imam Ali (AS) in sermon 27 of the noble NahjulBalagahe “No one will be degraded and despicable unless one who has fought against the foe in his homeland” and also based on Imam Khomeini’s order regarding the exportion of “spirituality & revolution” instead of mere defense in homeland, the necessity of soft invasion, adaption of the universal doctrine for soft war in mental peculiarities in enemy’s land in order to prepare the global atmosphere for the emersion of the world’s savior (Aj) has appeared so as to prevent the intrusion of “humanist anti-values” in the public mentality of divine societies and to stop the gradual transition of mental, cultural, values, identity, philosophical, behavioral, and structural models of the Islamic societies in order for the free people of the world such as Muslims and Islamic society not to be compromised by the cultural invasion of the hegemonic system. . Manuscript profile

Open Access Article

57 - Improvement of mining association rules in selecting knowledge groups in the project team with using data mining techniques combined by TOPSIS technique
skch skch Ahmad نورنگ majid hasani دانيال بيدگلي

The role of knowledge management in project management is important and appropriate implementation of this is fairly effective in the efficiency of project management. Identification and using of knowledge groups is one of the principal components of knowledge manageme More

The role of knowledge management in project management is important and appropriate implementation of this is fairly effective in the efficiency of project management. Identification and using of knowledge groups is one of the principal components of knowledge management. Using association rules to identify the relationship between knowledge groups of the project team can improve and increase utilization of knowledge groups. In order to discover association rules between variables, there are different methodologies that can lead to different results. In this study considered utilization of three methodology to discovery initial of association rules in knowledge groups between project team members.The identified basic rules are checked with multi-criteria decision making technique and then classified. The results of this study as for utilizing a combination of methodologies of discovering the association rules and final classificating rules with TOPSIS technique can introduce the association rules among knowledge groups in project teams that these results lead to the promotion of knowledge management performance in project management. Manuscript profile

Open Access Article

58 - A model for analyzing the Creative organizational climate in research and development organizations
mansour sadeghi mal amiri

The importance of creativity in successful conservation organizations, this research has focused on the nature of creative organizational climate. So, what creative organizational climate heuristic approach based on multiple scientific literatures published in the field More

The importance of creativity in successful conservation organizations, this research has focused on the nature of creative organizational climate. So, what creative organizational climate heuristic approach based on multiple scientific literatures published in the field was investigated, leading to the discovery of the creative organizational climate. Dimension based on exploratory, assessment questionnaire, and the subjects that prepare and basic science research and development organizations, researchers are distributed, completed and collected. The data were analyzed using exploratory factor analysis, confirmatory factor analysis, convergent validity, divergent validity and internal consistency shows that research and development in the country, five dimensions of freedom, trust, resources, encouragement and interaction assay ¬ size of the creative organizational climate are effective. The atmosphere of the current state of organizations based on five dimensions shows that the levels of organizational climate Tues ¬ tions (creative and non-creative medium) are the medium. The climate of these organizations is creative organizational climate from most to least encouragement, resources, trust, cooperation and freedom Manuscript profile

Open Access Article

59 - ترسيم نقشه استراتژي با در نظر گرفتن نوع نگرش و میزان اطمینان تصمیم گیرندگان با استفاده از تکنیک DEMATEL فازی
حسين صفري

Manuscript profile

Open Access Article

60 - A model for determination and reduction of conflicts among national plans based on the Islamic-Iranian advancement pattern
وحیدرضا سلامت

Planning is one of the main functions of management and has always been the focus of managers and policy-makers. Planning at large scale levels involves complexities that can lead to conflicts among different national plans. In this study, the inter-plan conflicts betwe More

Planning is one of the main functions of management and has always been the focus of managers and policy-makers. Planning at large scale levels involves complexities that can lead to conflicts among different national plans. In this study, the inter-plan conflicts between national plans and the “Islamic-Iranian advancement pattern” have been addressed. National plans are defined as plans designed by the national level organizations and being implemented by them. The “Islamic-Iranian advancement pattern” is an upper-hand document that all of the other plans must be designed in compatibility and adaptability with it; therefore the conflicts between “Islamic-Iranian advancement pattern” and other national plans are a remarkable and important issue. Also it should be noted that the most important point in preventing the conflicts is the comprehensive view of planners and also their expertise, but according to complexity of such plans the occurrence of conflicts is inevitable. In this study, a model based on the multi-criteria decision making methods for the determination and reduction of the conflicts in national plans has been introduced and also the advantages of this model have been discussed. Manuscript profile

Open Access Article

61 - A Comprehensive Approach to Urban Disaster Management Based on Vulnerability Map and Risk Zoning Case Study: Tehran Municipal District 1
وحید اسماعیلی کیاسج Kamran shahanaghi

Natural Disasters have always been a part of life on our planet. With human society development, urban areas and Metropolises have not been safe from destructive effects and consequences of disasters. In addition to intensity and extent of disasters, vulnerability of so More

Natural Disasters have always been a part of life on our planet. With human society development, urban areas and Metropolises have not been safe from destructive effects and consequences of disasters. In addition to intensity and extent of disasters, vulnerability of societies has remarkable dependence on proper urban infrastructures, strong structures, preventive programs and appropriate preparation in emergency-related organizations. Occurrence of an onset disaster like earthquake, usually leads to secondary damages in urban areas; they happen for an obvious reason and have specific outcomes. Identification of all significant reasons and consequences results in creating a vulnerability map for urban wards which could be a useful basis for preventive programs. On the other side, one of the most effective and efficient approaches to create preparedness and response plan disaster management organizations, is designing a relief chain with proper logistic modules and devoting responsibilities to authorities, based on data achieved from damage estimation studies. Hence, in this paper, a sequential approach is used to apply geographic information system and eliciate experts' knowledge of urban areas so as to create both damage estimation and vulnerability maps; These information. In turn, help designing disaster management cycle, specifically, Preventive, preparedness and response programs for an urban area. In order to create a better perceptive of the proposed approach, Tehran municipality district (1) is used as a real case study and its vulnerability to a hypothetical earthquake is estimated to create disaster management program. Manuscript profile

Open Access Article

62 - Studying the Impact of Brand Equity, Brand Experience, Brand Satisfaction and Brand Trust on Brand Loyalty (Case: ECCO Customers)
ابوالقاسم حکیمی‌پور حامد بزرگ‌خو

In today competitive world that there are few difference among goods, validate brands can be significant competitive advantages for firms and capture the heart and soul of its customers. Nowadays widely accepted that brand plays and important role in establishing, maint More

In today competitive world that there are few difference among goods, validate brands can be significant competitive advantages for firms and capture the heart and soul of its customers. Nowadays widely accepted that brand plays and important role in establishing, maintaining and developing business functions. According to competition level in market, a powerful brand helps companies to distinguish themselves. In addition it can be said that brand is the main capital of many businesses and in this today’s world if we can take of the credible brand, loyalty of customers whom are determinants of long term profitability will be guaranteed. It is clear that brand loyalty influence by different factors. In this research the impact of previous experiences, satisfaction, trust (Sahin & et.al, 2012) and brand equity (Louis and Lombart, 2011) on brand loyalty were examined. Conceptual model were analyzed using Structural Equation Modeling (SEM) technique. Sample size was set to 244 using Cocran’s formula with %95 confidence level and sampling process done in ECCO branches (5 branch in Tehran). Finding of research indicate that among effecting factors of brand loyalty, path coefficient of previous experiences were highest and all hypothesizes were supported. Manuscript profile

Open Access Article

63 - The impact of meeting employees’ high-order needs and adaptive culture On transformational leadership-organizational innovation relationship (Case study of high-tech private companies)
برزو فرهی بوزنجانی سیدمهدی حسینی سرخوش جمال حاجی شفیعی

To gain strategic advantage, pioneering organizations capitalize on the practice of innovation in an Ever increasing trend. Among all possible ways and means for achieving innovation, Transformational style of leadership has attracted the attention of many scholars an More

To gain strategic advantage, pioneering organizations capitalize on the practice of innovation in an Ever increasing trend. Among all possible ways and means for achieving innovation, Transformational style of leadership has attracted the attention of many scholars and Practitioners. From this perspective, the current article attempts to investigate the direct impact Transformational leadership style on innovation as compared with the indirect effects of the Variable through mediation of adaptive culture and meeting high-order needs of employees Within the context of some Tehran-based high-tech private companies. Based on the output Of Structural Equation Modeling technique, results indicate that transformational style of Leadership lacks any direct effect on innovation in target population, while the indirect effects Of the variable through mediation of adaptive culture and meeting high-order needs of employees Turn to be significant. Manuscript profile

Open Access Article

64 - Effects of knowledge management strategy of employee empowerment and organizational agility
رضا سپهوند

The purpose of this study was to investigate the impact of knowledge management strategies on employee empowerment and organizational agility. The population of Lorestan is 500 employees using Cochran formula sample size of 174 subjects were selected by simple random sa More

The purpose of this study was to investigate the impact of knowledge management strategies on employee empowerment and organizational agility. The population of Lorestan is 500 employees using Cochran formula sample size of 174 subjects were selected by simple random sampling. Data questionnaire with a Cronbach's alpha of 89 percent to measure knowledge management strategies, Asprytzr standard questionnaire to measure employee empowerment and Goldman standardized questionnaire was used to measure organizational agility. For the final assessment data, Cronbach's alpha is equal to 91 percent has been used and has been used to determine the validity of validity. Software for data analysis spss and Amos has been used. The results showed that the strategy of knowledge management and organizational agility by empowering employees and 95% confidence level, there is a significant positive correlation. Manuscript profile

Open Access Article

65 - Designing an agile organization performance measurement model: aninterpretive structural modeling approach(ISM)
روح الله رازینی عادل آذر مهدی محمدی

With the beginning of twenty-first century manufacturing organizations have experienced radical and strong changes. So they have moved to the new challenges.Organizations and enterprises to respond to these new challenges, chose a new production approach called agility. More

With the beginning of twenty-first century manufacturing organizations have experienced radical and strong changes. So they have moved to the new challenges.Organizations and enterprises to respond to these new challenges, chose a new production approach called agility.The requirements of this approach have affected on how to measure the performance of these organizations. In this research, using a literature review and extraction of performance measures from common and famous performance measurement models and also measures affecting performance measurement of agile organizations, first classify criteria using cognitive mapping methodology. Then, using the interpretive structural modeling for creating a model for performance measurement system of agile organizations. The results of the survay are derived in a model consist of 11 criteria and 8 level. Manuscript profile

Open Access Article

66 - Human resources Strategic planning focused on the age composition of the workforce based on dynamic balanced scorecard.
میثم جعفری سيد يوسف اوليائي مطلق

Growing older is affecting on the size and composition of the workforce that has an important role in economic growth .the Countries with low or declining fertility rates, facing with a very little or maybe decrease in labor supply. Reduce in the number of employees ma More

Growing older is affecting on the size and composition of the workforce that has an important role in economic growth .the Countries with low or declining fertility rates, facing with a very little or maybe decrease in labor supply. Reduce in the number of employees may have negative effects on economic growth and public welfare at the macro level. In the institutes' level, this object features itself in the different area such as increasing insurance costs, absence from a workplace, increasing wage costs and also at growing disjoins rate and losing knowledge. In this paper, we first survey the workforce composition trends in Iran. Then with surveying impacts of this object in Institute's performance with using logic of balanced scorecard model and drew the dynamic relation between structures and surveying the impacts of this changes and expresses a strategic overview at organization's human resources focused on composition of the workforce. Manuscript profile

Open Access Article

67 - Training of University’s Human Resources and its Impact on Quality of work life and performance of staff (case study: Iran university of science and Technology staffs)
علی بنیادی نایینی سید محسن اقبالی

This study has been implemented aimed to investigate the effect of training on quality of work life and work performance among employees Iran University of Science and Technology. In order to achieve this target statistical population (all employees Iran University of S More

This study has been implemented aimed to investigate the effect of training on quality of work life and work performance among employees Iran University of Science and Technology. In order to achieve this target statistical population (all employees Iran University of Science and Technology) which were 1180, have divided into 3 groups; service staff, administrative staff and professors. And of these, 500 employees that randomly selected from a list of employees, responded to the survey questionnaire. Research method is Correlation and questionnaires used in the survey includes: Quality of work life questionnaire (with 27 questions) components are designed based on the quality of work life, Casio Merton’s and Training questionnaire (with 19 questions) and performance assessment questionnaire (with 12 questions). To assess the reliability are used Cronbach's alpha and SPSS software, Where was obtained; reliability coefficient of performance assessment questionnaire 0/84, Reliability coefficients quality of work life questionnaire 0/88 and Reliability coefficient of training method 0/79. In order to analyze data and determine the relationship between the three variables, we used correlation test and to check whether or not a significant difference was used analysis of variance. This study indicates that "the relationship between quality of work life and performance of staff is significant in level of 0/014 with training staff. The main results of this study indicated an inverse relation between the level of education of employees and their willingness to learn. Manuscript profile

Open Access Article

68 - Exhibition of instrument to measuring the Wisdom axial in Science and Technology sectors in respect to Iran Vision Plan.
Mohammad محمودی میمند Ali Rabiei MohamadMehdi Parhizgar سیدجواد میرامینی

According to the Iran vision "Iran is a country in the first place developed economy, science and technology in Southwest Asia with emphasis on the software and knowledge production" The content analysis, analysis focusing on meaning,Focus groups and interview are met More

According to the Iran vision "Iran is a country in the first place developed economy, science and technology in Southwest Asia with emphasis on the software and knowledge production" The content analysis, analysis focusing on meaning,Focus groups and interview are methods . First, Indexes of cultural, economic, social, political, scientific, and fiscal, in comprehensive 2100 indexes were identified. After analysis, 1178 indexes was extracted, then these indexes were classified in 20 categories and among these indexes 313 indexes were considered based on analysis focusing on meaning. Finally, using focus groups of indices based on related to wisdom axial, 40 indexes identified and ranked based on the frequency of each one.Wisdom axial consisting of three layers including a wise man, a wise organization and a wise community.It seems that the findings of this study can be used as a powerful means, to measuring the Wisdom axial in Science and Technology sectors in respect to Iran Vision Plan. Manuscript profile

Open Access Article

69 - Aggregate Production Planning Of L.M.I Corporation Using Grey Goal Programming Approach
سید محمد‌علی خاتمی فیروز‌آبادی وحید پیری

Nowadays, the organizations’ success depends on planning. The purpose of medium term production planning is optimum usage of human resource, equipment, and capacity to meet demand during a given period. Always, in the organizations, there are multiple and sometimes con More

Nowadays, the organizations’ success depends on planning. The purpose of medium term production planning is optimum usage of human resource, equipment, and capacity to meet demand during a given period. Always, in the organizations, there are multiple and sometimes conflicting goals in planning. On the other hand, production planning models should be designed so that to be able to deal with uncertainty and lack of information. Grey goal programming technique is the way that not only consider multiple and conflicting goals but also it is able to deal with uncertainty and lack of information. In this research, in order to develop the L.M.I Company’s medium - term production planning is used grey goal programming model. Manuscript profile

Open Access Article

70 - Investigating the influential factors in the creation of brand equity in higher education (A study of Payame Noor University)
میرزا حسن حسینی رومينا فرهادي نهاد

The purpose of this study is examining the influential factors in the creation of brand equity in higher education. The population of the present research is students at the under graduate level at the university of Payame Noor at Tehran campus. Self-administered questi More

The purpose of this study is examining the influential factors in the creation of brand equity in higher education. The population of the present research is students at the under graduate level at the university of Payame Noor at Tehran campus. Self-administered questionnaire was utilized for data collection from 423 students and ultimately the data gained from 304 students by applying Spss18 and Amos18 software was analyzed. The research findings indicate that among the elements of brand awareness dimension in research model, publicity has a direct and significant effect on university brand equity. Further, among brand image dimensions, perceived value and after sale services belonging to service attributes, brand personality belonging to symbolic attributes and finally international reputation element from provider attributes have the positive effects on Payame Noor University brand image. Thus, with regard to the results, service attributes and provider attributes have the most as along with the least influence on brand equity respectively. Moreover, some practical implications in order for promoting the brand equity of Payame Noor University are presented. Manuscript profile

Open Access Article

71 - An Analysis on Stationarity of Consumer Price Index (CPI) Time Series in Iran and Using ARIMA Model to Forecast For a Future Time Period
کاظمی kazemi pourya souri mehdi ghazanfari mir saman pishvaee

This study aims to determine stationarity or non-stationarity of time series data of consumer price index (CPI) in 1980-2012 (i.e. 1359-1391 based on Iranian calendar) time period where 2004 (i.e. 1383 Iranian calendar) is the base year. applying the appropriate methods More

This study aims to determine stationarity or non-stationarity of time series data of consumer price index (CPI) in 1980-2012 (i.e. 1359-1391 based on Iranian calendar) time period where 2004 (i.e. 1383 Iranian calendar) is the base year. applying the appropriate methods to detect the trend of time series and determine the autoregressive, moving average and autoregressive moving average of CPI time series autoregressive, moving average and autoregressive moving average of CPI time series, we perform unit root test that results in non-stationarity of CPI time series. using the Augmented Dicky-Fuller test, it is concluded that the time series has only one unit root. therefore, an ARIMA model is developed for the time series data. using Portman-Teau test, the adequacy of the model and its pure randomness is proved. Finally, we use the proposed ARIMA model to forecast future data from 2013 to 2022 (i.e. 1392 to 1401 Iranian calendar) in 80 and 95 percent levels of confidence. Manuscript profile

Open Access Article

72 - A multi-period planning model for honey export network design considering quality requirements
Alireza Grivani mir saman pishvaee

From the past, Honey has been known as a healthy product for human life. Iran has a suitable climate for beekeeping and is among the high-ranked countries in honey production. However, due to failure to comply with quality issues, export of honey from this country is as More

From the past, Honey has been known as a healthy product for human life. Iran has a suitable climate for beekeeping and is among the high-ranked countries in honey production. However, due to failure to comply with quality issues, export of honey from this country is associated with many problems. Honey quality also plays an important role in determination of honey sale price. According to this issue, in this study, the design of honey export network is taken into account. For this purpose a mixed integer programming mathematical model is developed which is able to consider the impact of honey sale price on demand quantity of importing countries. The numerical results show that the proposed model can efficiently determine the strategic network design decisions and help the managers in this regard. Manuscript profile

Open Access Article

73 - Developing the Roadmap of Succession Planning in the Organization (Case study: Iranian Gas Transmission Company, district 3)
Mostafa Najafi Sharafeddin Mohammad arazi Aliakbar Hasani

Developing a roadmap for an organization creates a clear path to a series of goals and visions for the future. Organizations use roadmap as a tool for variety of strategic objectives and the reason of this, is the diversity of approaches and techniques in this field. Ro More

Developing a roadmap for an organization creates a clear path to a series of goals and visions for the future. Organizations use roadmap as a tool for variety of strategic objectives and the reason of this, is the diversity of approaches and techniques in this field. Roadmap helps companies, industries and organizations to map what they need to do to succeed in the future. Planning for supply appropriate human resources for the organization's future is one of the key and strategic decisions making for the organizations. In general, the purpose of succession planning is the preparation of talented individuals within the organization, to fill key, delicate and strategic jobs. Therefore, planning to build an integrated model to replace the old forces in any organization is inevitable. Therefore, in this paper we have tried to draw a comprehensive roadmap for the implementation of the succession planning as a roadmap for the survival of the organization, as well. A case study in this paper is the Iranian Gas Transmission Company, district 3 and with respect to the company's strategic importance to the country from different aspects affecting the sustainable growth, the development of roadmap for the future of this organization has been on the agenda. Data collection based on experts' comments and by using the Delphi process was conducted. The findings show that the roadmap developed according to the validation conducted by experts, has been well managed the visible and invisible Gas company needs to provide succession of forces according to the goals. Manuscript profile

Open Access Article

74 - The model of technological knowledge role in enterpreneurial opportunity recognition and exploitation
Hossein Abolhassani Ali Davari Farhad Sanjarifard

In order to recognize and exploit opportunities successfully, enterpreneurs should understand techological environment, recognize driven forces and critical factors and understand the dynamic and real relationship among these factors. In this research which is an explor More

In order to recognize and exploit opportunities successfully, enterpreneurs should understand techological environment, recognize driven forces and critical factors and understand the dynamic and real relationship among these factors. In this research which is an exploratory one, based on opportunity recognition litratures, new conceptual model of the influence of techological knowledge on innovation and opportunity recognition and exploitation process is introduced and examined. This model is developed based on other researches findings, evaluated based on industries experts as well as academic professionals and then examined using data collected from food industries companies. The results of analysis which is done using SPSS & PLS confirmed the justifiability of the model. This model can help the governmental authorities and industry stakeholders as well as researchers to develop new knowledge oriented guidelines within entrepreneurial activities. Manuscript profile

Open Access Article

75 - Supplier evaluation by a new cumulative DEA model
رویا سلطانی Saeed Yousefi Ali asghar Tofigh

Supplier selection is the main concern of managers in today’s competitive world. Having different criteria makes this decision difficult. Data envelopment analysis (DEA) is a technique that can evaluate suppliers based on different criteria. In this paper, suppliers are More

Supplier selection is the main concern of managers in today’s competitive world. Having different criteria makes this decision difficult. Data envelopment analysis (DEA) is a technique that can evaluate suppliers based on different criteria. In this paper, suppliers are evaluated based on a new cumulative DEA model. The proposed model has five features of robustness in measurement unit, uniformity, robustness against movement, dependency to the universal set and lack of sensitivity to zero input values. The performance of the proposed model is investigated on a case study taken from a doors and windows manufacturing company and the results show the five considered features. Manuscript profile

Open Access Article

76 - Effective organizational elements and the results of cross-functional coopetition in small and medium size industries
Hossein Rahmanseresht bahram jabarzadeh karbasi

Due to changing conditions and unstable environment, Companies to survive and have a good competitive position always require proper utilization of the knowledge available in the organization. Without a proper structure and leadership style, using this source is not pos More

Due to changing conditions and unstable environment, Companies to survive and have a good competitive position always require proper utilization of the knowledge available in the organization. Without a proper structure and leadership style, using this source is not possible. An appropriate leadership style and structure can not only create competition for the creation of new knowledge but also by providing suitable cooperation condition, can create conditions for sharing created knowledge. Therefore this study, investigates the effective organizational elements as well as the results of cross-functional coopetition, in small and medium size industries. The study was causal and statistical sample is 165 employees and managers working in companies located in the industrial areas of Kerman city and the tool for data collection is questionnaire. Reliability for Conservative leadership, participative leadership, formalization, centralization, cross-functional coopetition and knowledge integration mechanisms is obtained 0/81, 0/70, 0/72, 0/70, 0/91 and 0/84 respectively. The results indicate that the conservative leadership and formalization impact on cross-functional coopetition but participative leadership and centralization have no effect on cross-functional coopetition. Also the results indicate that the cross-functional coopetition has a significant and positive impact on knowledge integration mechanisms. Manuscript profile

Open Access Article

77 - The business model designed for a network of partner organizations (collaborative network organization
Alireza Aliahmadi

Abstract The development of networked organizations usually done by a focal firm (the mother). For this purpose focal firm in addition to defining the strategy of the partner firms and the nature and mechanisms of the network must develop a business model strategy to b More

Abstract The development of networked organizations usually done by a focal firm (the mother). For this purpose focal firm in addition to defining the strategy of the partner firms and the nature and mechanisms of the network must develop a business model strategy to be implemented at the network. Significance of business model in a network is important as many experts as Zott and Amit realize business model as an engine for network base strategy. In the present study, we look at the issue of collaboration networks business model designed , to reach the goal of this study we consider focal firm as a symbol of collaborative network then we design a business model for focal firm. In this regard, after the literature review, the model presented by Osterwalder (2004) (BMO) was chosen as the Meta model, after that we adding several factors extracted from the literature on design requirements and the formation of networks. Then the model in Delphi process was judged and developed by experts. After confirming the final model by experts to further validate we design questionnaires that given to Academic experts and managers who working in two network, the result of that questionnaires approved the applicability of the model Manuscript profile

Open Access Article

78 - Model to measure the effect of knowledge on intellectual capital in a knowledge-based center
پيمان اخوان

Abstract According to Environmental challenges organizations have to use knowledge management and intellectual capital. It seems knowledge is crucial for organizations. Intellectual capital and intangible asset are the base of economic competitive advantage, that provi More

Abstract According to Environmental challenges organizations have to use knowledge management and intellectual capital. It seems knowledge is crucial for organizations. Intellectual capital and intangible asset are the base of economic competitive advantage, that provided knowledge and organizational techniques and skills with proper communication with customers and business experience along the way and relied on the. They move towards the knowledge economy with major challenges such as dynamics and uncertainty and complexity faced. In this condition necessary to learn more about intellectual capital and its immediate control. It has increased identify and manage intangible assets companies. In this study, the impact of processes of knowledge management on intellectual capital in a knowledge-based center moderated. Founds showed knowledge management processes have a significant effect on intellectual capital. In order to fertilize intellectual capital could be used knowledge process dimensions change. Manuscript profile

Open Access Article

79 - Comparison of Traditional DEA Approaches to Portfolio Selection by a New Proposed Algorithm with a Case Study of Stock Selection in Tehran Stock Exchange

Abstract Portfolio selection is one of the most important areas in financial decision-making; A portfolio of stocks that could bring the highest rate of return and the lowest risk investment for its owner simultaneously. However in choosing the most prefered portfolio More

Abstract Portfolio selection is one of the most important areas in financial decision-making; A portfolio of stocks that could bring the highest rate of return and the lowest risk investment for its owner simultaneously. However in choosing the most prefered portfolio just these factors are not decisive and according to the economic environment, many factors can affect this process which should be employed. Therefore, these diversity of factors, bring to the limelight the importance of multi-criteria decision-making approaches. Data Envelopment Analysis (DEA) is one of this approaches. The main purpose of this paper is comparing the traditional DEA approaches to a new proposed algorithm. In traditional approaches simply assumed that return to scale is constant or variable. This simplification may cause large errors. In the new algorithm by analyzing the behavior of return to scale, appropriate model will be used. As a case study, the models have been solved with real data belonging to Tehran stock exchange and the results have been analyzed. Manuscript profile

Open Access Article

80 - Performance Evaluation Model using the Balanced Scorecard and Fuzzy TOPSIS integrated approach BSC-FTOPSIS
Mohammad Ehsanifar

ABSTRACT The present paper aims at presenting an incorporative fuzzy approach towards evaluating of performance using Balanced Scorecard (BSC). To do so, first, based on the data collected from evaluating the components of strategic management, main objectives, key fac More

ABSTRACT The present paper aims at presenting an incorporative fuzzy approach towards evaluating of performance using Balanced Scorecard (BSC). To do so, first, based on the data collected from evaluating the components of strategic management, main objectives, key factors of success, and performance evaluation indices are identified. Next, using TOPSIS fuzzy method, the indices are prioritized and ranked so the indices with the highest impact on performance evaluation are identified and classified in the form of balanced scorecards. 29 people from among the elite, chiefs and key experts filled out a questionnaire, in order to achieve the goals of the study. The validity of the questionnaire was confirmed through the experts, and its reliability was defined using Cronbach's alpha (0.89%). At the end, the proposed model was executed in a branch of Saderat Bank in Tehran. The application of the improvisations resulted in the improvement in almost all defined indices, i.e., the Total Performance Index for the studied organization was 72.38% by April, 2015 (based on the last three months prior to that), which was raised to reach 79.16% three months after executing the model (the end of July, same year). Manuscript profile

Open Access Article

81 - Technology Supply Chain Design in a Corporation Using Product Architecture Technique (The case of automotive industry in Iran)
Ahmad

Abstract Technology Supply Chain plays an important role in identification and supplying of product and process technologies in a corporation. So, during the formation of decisions for product, processes and supply chain technologies architectures have be made simultan More

Abstract Technology Supply Chain plays an important role in identification and supplying of product and process technologies in a corporation. So, during the formation of decisions for product, processes and supply chain technologies architectures have be made simultaneously. This article presents a new model to architecture and design for technology supply chain by using Product architecture technique in the corporation. The approach of this research is qualitative. We have gathered primary data by doing deep interview with experts of Iranian automotive companies. We have analyzed data by content and thematic analysis methods. Then, in the base of analytical data, we designed of final model. The designed model is verified and validated by the several focus groups and descriptive case study research methods. Manuscript profile

Open Access Article

82 - The impact of demand management policies uncertainty on capital market output (A case study of Tehran Stock Exchange)

Abstract: The present study aimed to investigate the impact of demand management policies uncertainty on Tehran Stock Exchange output. The uncertainty in money supply and government expenses variables on stock exchange output has been studied using monthly data over th More

Abstract: The present study aimed to investigate the impact of demand management policies uncertainty on Tehran Stock Exchange output. The uncertainty in money supply and government expenses variables on stock exchange output has been studied using monthly data over the period of 1387-1392. The results indicated that money supply variable has the problem of uncertainty while government expenses don't. The results of MSEGARCH model on money supply variable showed that uncertainty in money supply variable in both high and low volatility has a significant negative impact on stock exchange output. The results of MS-VAR model represent the fact that government expenses have a significant impact on stock exchange index in both upswing and stagnation phases. Accordingly, it is observed that the uncertainty in demand management policies is influencing stock exchange output and these influences are in conflict with each other, so it is suggested that the government managers and policy makers (government expenses) and Central bank (money supply) implement the policies with more coordination in order to decrease the amount of these conflicting impacts. Manuscript profile

Open Access Article

83 - The effect of the innovative behavior experts intuitive problem solving style Moderator role of information technology and knowledge sharing

Abstract Innovation in today’s competitive world and changing environment, is necessary not only for the growth of organization, but also for their survival. IT companies need continuous innovation more than other companies ,because of high speed of change in this area More

Abstract Innovation in today’s competitive world and changing environment, is necessary not only for the growth of organization, but also for their survival. IT companies need continuous innovation more than other companies ,because of high speed of change in this area and if not innovative, they immediately exclude from competitive IT industry. The key of innovation is in innovative behavior of staff. There are various factors which have impact on the innovative behavior. This study examines the effect of intuitive problem solving style on the experts’ innovative behavior and the moderator role of knowledge sharing behavior. The statistical society of this research is IT experts of companies which are members of computer trade organization of KhorasanRazavi. Three scales of algebraic problem solving , Mora knowledge sharing behavior and Johnson innovative behavior, a 5-choice Likert range(total 26 question) have been used for measuring the research variables. Cluster sampling was performed and sampling included 290 IT experts of KhorasanRazavi province. Pearson‘s correlation and hierarchical regression style is used for data analysis. This research suggested that intuitive problem solving style to generate idea, promotion and implementation of idea (dimensions of innovative behavior) have a significant and positive impact and also the relationship between intuitive problem solving style and innovative behavior moderates knowledge sharing behavior in three dimensions of generating idea, promoting idea and implementation of idea. Manuscript profile

Open Access Article

84 - The role of industry characteristics in human resource management practices and organizational strengthening of social capital in the country of Iran
Alireza Aliahmadi

Abstract Many scientists, human resources and production management, The next decade are called The human resources decade. In this study seeks to connect human resource management practices in order to strengthen social capital and the role of organizations adjust the More

Abstract Many scientists, human resources and production management, The next decade are called The human resources decade. In this study seeks to connect human resource management practices in order to strengthen social capital and the role of organizations adjust the industrial characteristics on them. Based on a study of 30 top companies in various industries in the country was conducted, the results showed that management practices that focus on facilitating contacts between staff, In relation to social capital and more efficient organization are much more positive. Also, it because the relationship stronger companies are active in industries with lower complexity. The results showed that the intensity of knowledge itself does not have a moderating effect And only seems to exist in order to join the industrial regulations and influence and its connection with human resource management practices and organizational social capital is necessary. The results of the statistical analysis shows that human resource management practices and positive effect on organizational social capital in industries with high intensity control domain is lower. The methodology of this study was descriptive survey and data collection forms library documentation and conducted field sampling questionnaire. In order to analyze the data, SPSS software was used. Manuscript profile

Open Access Article

85 - The Impact of Customer’s Emotion upon Product Features with Kansei Engineering Approach
gholamreza hashemzade khorasegani Mohammad Reza Bahrami

Abstract Despite the intense competitions to increase the quality, live up to the expectations of the customers, and decrease the costs, nowadays manufacturers need to design and make products in which customer’s real emotions and feelings should be taken into account. More

Abstract Despite the intense competitions to increase the quality, live up to the expectations of the customers, and decrease the costs, nowadays manufacturers need to design and make products in which customer’s real emotions and feelings should be taken into account. Paying due attention to customer’s feelings about the product, Kansei engineering is one of the most appropriate methods to improve the quality of product and customer’s satisfaction. In addition to introducing Kansei engineering and its relevant techniques, this paper was aimed at translating feelings and emotional impacts on the design parameters. Reviewing the literature through interviewing Merident Toothpaste customers, 83 Kansei words representing customer’s feelings about the product were identified. After screening, 23 words influencing customer’s feelings were divided into three parts including natural features, apparel ones, and controllable factors in order to obtain more rational coefficients of importance in ANP method. Using ANP and DIMATEL methods, then the Kansei words were graded by the experts of organization; consequently, natural features were considered more important. Employing ANP method in the next step, Merident Toothpaste was compared with the similar products manufactured by 3 main competitors to investigate the advantages and disadvantages with respect to the opinions of customers. Eventually, the final weight and importance of criteria were determined. Manuscript profile

Open Access Article

86 - The effect of good character of managers on organizational commitment of employees (Case study: Islamic Republic of Iran’s Customs Administration)

Abstract This study aims to review related literature about good character and organizational commitment to design a structural model to investigate the effect of good character of managers on organizational commitment of employees. The research model has been develope More

Abstract This study aims to review related literature about good character and organizational commitment to design a structural model to investigate the effect of good character of managers on organizational commitment of employees. The research model has been developed based on relationships among research variables and previous studies and has been tested by using regression analysis. The population was all personnel of Iran’s Customs Administration. To collect data, a field survey was performed on 106 people. Data was analyzed using SPSS software. Results indicated that dimensions of good character of manger (passion, humor, compassion, humility, courage, integrity, and wisdom) have positive and significant impact on organizational commitment. Finally, it was indicated that passion, compassion, humility, humor, integrity, courage, and wisdom, respectively, had the higher effects. Manuscript profile

Open Access Article

87 - architectural design of knowledge base for handmade carpet (Case study: Naein handmade carpet)

Abstract The aim of this study is architectural design of knowledge base for handmade carpet and as case study handmade carpets Naein. Knowledge Base is Heart of knowledge management system and its main task is storing and coding of knowledge and specialty of person More

Abstract The aim of this study is architectural design of knowledge base for handmade carpet and as case study handmade carpets Naein. Knowledge Base is Heart of knowledge management system and its main task is storing and coding of knowledge and specialty of persons for publish and share when necessary and with minimal cost. The study theoretically is a case study and in terms of the purpose is a the exploratory. The study population includes all businessmen of Naein handmade carpet that they have enough knowledge and information in all areas of activity of handmade carpet. The number of the Specialists as a population of about 110 people, 86 people were selected as sample and the Method was Purposeful sampling. The tools used in this study include interviews with experts in different fields of carpet and questionnaire on the basis of knowledge gained from interviews, content analysis. statistical data were studied by descriptive and inductive methods and Friedman test. The results showed the dimensions of knowledge in all fields including dyeing, planning, texture, trade and sale as significant are different and some of the dimensions of knowledge in any field have more priority and knowledge in these aspects is necessary to increase the efficiency and success. based on the priorities of knowledge in the field by Friedman test, a knowledge base has been architected for storing knowledge in different areas. Architecture of Knowledge Base is open with the capability of Updating and editing, Web - based and system-oriented and managed by Iran Carpet Company. Manuscript profile

Open Access Article

88 - Information technology -based model of operations integrated strategies and its function on organizational performance
Seyed Mahmood Zanjirchi hamidreza shokrizade negar jalilian

In recent years, the focus of many organizations is rapt to achieve superior performance as a competitive advantage, and managers are striving to encourage the organization in order to improve their performance. Due to this important issue, in this study the initially r More

In recent years, the focus of many organizations is rapt to achieve superior performance as a competitive advantage, and managers are striving to encourage the organization in order to improve their performance. Due to this important issue, in this study the initially regarding the role of information in the effectiveness of supply chain strategies performance and also considering the role of supply chain strategies in improving supply chain performance and consequently the performance of the organization, the conceptual model was designed. The data needed to test the conceptual model by using standard questionnaires were collected which the content validity by experts and its reliability by calculating the Cronbach's alpha was approved. The questionnaire were distributed Between 135 members of the ceramic & tile industry executives in Yazd and the collected data were analyzed using structural equation modeling with LISREL software version 8.2.The results of the analysis of the data showed that the significant level between all the variables was greater than (1/96) which indicates that the relationship between them in the level of confidence (95%) is significant. Besides, the path coefficient shows the intensity impact of the independent variable on the dependent one so that, all hypotheses were confirmed. Manuscript profile

Open Access Article

89 - The effect of transformational leadership on organizational culture
fakhrieh Hamidianpour

New developments in leadership theory, the theory of charismatic leadership, the leader assumes the unusual creatures and followers dependent on leadership knew the transformative theories and new charismatic attention to the development and empowerment of followers for More

New developments in leadership theory, the theory of charismatic leadership, the leader assumes the unusual creatures and followers dependent on leadership knew the transformative theories and new charismatic attention to the development and empowerment of followers for independent performance will be transferred. The population includes all employees of bright sunshine Persian food is the equivalent of 70 people. This research is the purpose of the survey. To determine the reliability of questionnaires, Cronbach's alpha coefficient and to determine validity, content validity was used. The results are as follows: between transformational leadership style and organizational culture employees Gulf sun shining there is a significant relationship. Manuscript profile

Open Access Article

90 - (Recognition the components of organizational culture and its effect on the empowerment of human resources (Case Study: Mashhad Municipality
yousef ramezani fariborz rahimnia saeed mortazavi gholamreza malekzadeh

The importance of culture in the use of the ability of people in the organization is undeniable. This research is trying to true in the context of the organization in Iran, Mashhad Municipality to identify the components of organizational culture and its effect on the h More

The importance of culture in the use of the ability of people in the organization is undeniable. This research is trying to true in the context of the organization in Iran, Mashhad Municipality to identify the components of organizational culture and its effect on the human resources dimension empowering human resources In this study, ethnographic is research method. In this study, by entering a local organization and means of observation and interviews was to understand the organizational culture and the analysis of 11 components, including: respect for the beliefs and religious values,adherence to accountability, formal behavior, organizational identity, physical symbols, personalized, banner honoring customers, revenue, emphasis on corporate law, resistance against foreign managers and language, in five levels artifacts (language), artifacts (symbols), artifacts (Meme), values and basic assumptions and beliefs respectively. To verify the integrity of the data in this study, the reliability, quality, reliability, functionality and portability dependence was used. In the quantitative as well as to assess the validity of the content validity and construct validity were used two methods to assess the reliability of the questionnaire was Krvnbaj alpha (organizational culture questionnaire 0/701, 0/857 empowerment questionnaire). The results indicate that a significant effect of organizational culture on human resources shows the dimensions of empowerment. Manuscript profile

Open Access Article

91 - Exploring Content of Nurses’ Emotional Labour Dimensions and Investigating the Impact of Human Resource Management Practices on it in Mashhad’s Public Hospitals
Mostafa Kazemi saeed mortazavi

Emotional labor as the management of emotions is the vital aspect of nursing profession that must be observed in order to express the organization’s intended emotions. Despite the emphasis made over the importance of this topic, it has not been much within the spot ligh More

Emotional labor as the management of emotions is the vital aspect of nursing profession that must be observed in order to express the organization’s intended emotions. Despite the emphasis made over the importance of this topic, it has not been much within the spot light of experts inside the country; as the result there is no accurate cognition over the phenomenon. The current study, due to the existing knowledge gap and its important application in the domain being studied, explores contents of emotional labor dimensions in nurses; since a special goal out of HRM practices must be developed to create and preserve desired organization’s emotions, the second aim for this paper is studying the impact of HRM practices on contents of these dimensions. In the qualitative, all exemplar nurses of Mashhad’s public hospitals were interviewed by purposeful sampling; and the analysis was conducted through Colaizzi method. In quantitative, a questionnaire was distributed among 130 experienced nurses; and the analysis was conducted through confirmatory factor analysis (CFA) and AMOS software. Finally, in qualitative, in surface acting, 5 subcategories in 2 categories “emotional mask and emotional deal”; and in deep acting, 15 subcategories in 5 categories “emotional withdrawal, emotional empathy, emotional arousal, emotional sharing, and emotional reflection” emerged. In quantitative, the result for confirmatory factor analysis confirmed all categories and subcategories obtained in nurses’ emotional labor; also, HRM practices affected contents of emotional labor dimensions. Manuscript profile

Open Access Article

92 - Design Evaluation System of Human Resources in the Social Security Fund of Semnan by using Fuzzy Data Envelopment Analysis
Abolfazi Danaei Seyedeh Nazereh Seif Hashemi

According to strategic importance of performance assessment, today a few limited numbers of organizations are going to guarantee the improvements of their personnel’s performance through an appropriate evaluation of their staff. For this purpose, the current research wa More

According to strategic importance of performance assessment, today a few limited numbers of organizations are going to guarantee the improvements of their personnel’s performance through an appropriate evaluation of their staff. For this purpose, the current research was done in social security fund of Semnan province. This research has followed a descriptive goal (based on a case study) with a comparative logic through a limited applicable process which is considered to be as the most crucial selected method in order to extract the information of documents and the organization. Receipt, tables and diagrams are referred to as the most important tools applied in this paper. The fuzzy data envelopment analysis was selected as the most appropriate method for analyzing the data based on the studies done. The results in this research indicate that the current traditional systems of assessment in the social security fund of Semnan province does not have enough efficiency and it does not have any effect on the increase of willingness and tendency of the staff. Therefore, a new system of assessment which was compiled on the basis of the fuzzy data envelopment analysis was represented to substitute the traditional system. This model had some strong points such as the personnel assessment without the manager`s verdict, having the ability to perform under the circumstance of uncertainly, the probable presence of an ideal virtual unit, and the evaluation of personnel based on the predetermined objects. There is a hope to see this part of the health services management to become more represented in the future by the conduction of the suggested assessment system in the research society. Manuscript profile

Open Access Article

93 - Develop a business model with a focus on central enterprise in a collaboration network

The development of networked organizations usually done by a focal firm (the mother). For this purpose, the focal firm as the main center of network must implement her strategies with an action plan. Significance of business model in a network is important as many exper More

The development of networked organizations usually done by a focal firm (the mother). For this purpose, the focal firm as the main center of network must implement her strategies with an action plan. Significance of business model in a network is important as many experts realize business model as an engine for network base strategy. In the present study, we look at the subject of collaboration networks , to review, identify and prioritize the role of focal firm in the business model of collaboration networks. In this direction, by reviewing existing literature on maternal advantage we extract the key functions of focal firm in her mothering strategy and business model. Then the extracted factors in Delphi process was judged and developed by experts. After confirming the final factors by experts to further validation and extract the Priority of factors we design questionnaires that given to Academic experts and managers who working in two network, the result of that questionnaires approved the applicability of the model Manuscript profile

Open Access Article

94 - An Applicable Model for Diagnosing and Ranking the Key Success Factors of Project Risk Management (Case study: Research Institute of Petroleum Industry)
Mohammad Ali Hatefi

The purpose of project risk management is to improve project performance by systematically identifying and assessing risks, developing strategies to reduce threats and to maximize opportunities. According to our review, some key success factors have previously been iden More

The purpose of project risk management is to improve project performance by systematically identifying and assessing risks, developing strategies to reduce threats and to maximize opportunities. According to our review, some key success factors have previously been identified in project risk management literature, but their importance relative to each other has yet been uncovered. This paper introduces an applicable model to diagnose and to rank the project risk management key success factors of an assumed project, using group decision-making. Surely, having the obtained rank may lead the project manager view toward focusing on critical points of project risk management. The proposed model could be used by the analysts of the other management fields. The paper ends with explaining a case study. Manuscript profile

Open Access Article

95 - Motion Algorithm from EFQM toward BSC in order to prioritize improvement projects of self- assessment.
mohammad saleh owlia mohammad hosein abooie پرستو دمرچی

EFQM excellence model with specifying the position of organization in the path of excellence is a practical tool in order to understand its deficiencies and shortcoming, so that with providing guidelines in the form of improvement projects helps organizations to advance More

EFQM excellence model with specifying the position of organization in the path of excellence is a practical tool in order to understand its deficiencies and shortcoming, so that with providing guidelines in the form of improvement projects helps organizations to advance the process of appropriate management systems .EFQM self- assessing model as a tool of Total Quality Management is facing with the problem of the lack of prioritizing improvement projects because of the lack of facilities and limits of resources in enterprises hence there are the necessity of strategic prioritizing of self-assessment projects in the organization. The aim of this study is to provide the steps of moving the EFQM model to BSC model as a strategic management tool by using FTOPSIS and FANP techniques in order to strategic prioritize the improvement projects of the EFQM self-assessment. This study is functional in terms of the objective and in terms of method is a survey research and in terms of the collection of information is a field research. Statistical society consists of 7 persons of Yazd municipal managers in the form of excellence team and interview and questionnaire are tools used in the research. The result of prioritizing improvement projects led to determine importance of internal process perspective in the organization in the organization and prioritize 21 improvement projects including “ provision and updating of educational electronic ID”,” personal relocation in occupational category according to given training”,” create documentation center in municipality” Manuscript profile

Open Access Article

96 - Presentation of interpretive structural model for claim management in the construction projects
seyed abolfazl mousavi morteza bagherpour

Claim management is one of the most important and challenging issue in projects in the world, and many of stakeholders of projects belive that the claims are one of the most destroyer in constraction industry. Growth of claims in construction projects has an inverse co More

Claim management is one of the most important and challenging issue in projects in the world, and many of stakeholders of projects belive that the claims are one of the most destroyer in constraction industry. Growth of claims in construction projects has an inverse correlation with triangular goals of project management (time, cost and quality), so increasing claims cause extension of time and cost and decrease in project quality. Claims are natural trait in construction industry. However we can’t remove contingency of this claims but we can, by identify main causes of claims and relation between them, prevent from contingency them in future projects.In this research, research data have been collected by literature review studies and interview with expert was conducted to identify the 34 causes of claims in construction projects.Then these causes by questionnaire in cluding frequency and intensity of impactwere distributed among experts.Then according to the result of this questionnairesthe most important causes of claim in construction projects are determined that they are contained 10 causes.a model for relationship between causes of claim in construction projects has designed byInterpretive structural modeling.At the end some suggestions has been presented to prevent the claim or to manage them. These corrective solutions have been presented base on model in 4 stage in procedure of project. research results show that between claims causes, these causes: selecting contractor on base low price without notice to qualification and technical ability, ambiguities in contract documents and clauses, unexpected change in exchange and interest and low price of contract due to high competition, have a significant effect and impressment on other causes, so they play important roles in preventing or decreasing claims. Manuscript profile

Open Access Article

97 - Design and offering conceptual model of investigation impact of strategic entrepreneurship on strategic innovation in knowledge-based firms of Bushehr provience
fakhrieh Hamidianpour mahboobe shafiei مریم دهقانی

Market's condition is changeable and this condition force businesses to adopt themselves with new situation, technology and value propositions. In the today competitive environment, organizations try to imitate innovation from competitors, so innovation and continuous i More

Market's condition is changeable and this condition force businesses to adopt themselves with new situation, technology and value propositions. In the today competitive environment, organizations try to imitate innovation from competitors, so innovation and continuous improvement is necessary for success of organizations, therefore strategic innovation is an important issue. Strategic innovation is about creation of new markets and leaps in customer value and reshaping the existing markets to achieve value improvements for customers. On the other hand, strategic entrepreneurship results from the integration of entrepreneurship and strategic management knowledge. Objective of strategic entrepreneurship is making continuous competitive advantages that lead to wealth creation. In this paper, first we introduce the concept of strategic innovation and strategic entrepreneurship, then explain the conceptual model of strategic entrepreneurship impact on strategic innovation. Statistical society of this research, is knowledge-based companies of Science and technology park of Boushehr. According to the results obtained from testing this model, the main hypothesis of this study confirm that the result shows a positive and significant relationship between strategic entrepreneurship and strategic innovation in the organization. Manuscript profile

Open Access Article

98 - The role of Organizational Culture in Manager’s Inclination toward Accepting the Green Production Technology in casting industry
gholamreza hashemzade khorasegani

This study is aimed at investigating the role of Organizational Culture in Manager’s Inclination toward Accepting the Green Production Technology. Using simple randomization of administerial and executive staff, a population of 115 Iranian casting industry experts, admi More

This study is aimed at investigating the role of Organizational Culture in Manager’s Inclination toward Accepting the Green Production Technology. Using simple randomization of administerial and executive staff, a population of 115 Iranian casting industry experts, administrators, and managers in the year 2015 was selected for the present study. The size of the sample required in this study was 88 according to Cochran’s formula and, a sample of 90 members was examined investigated based on Krejcie and Morgan Table. The data were analyzed using structural equations. Attending to the non-normal distribution of the data as indicated by Kolmogorov-Smirnov test, a non-parametric test was used to analyze the relationships. Combined reliability, internal consistency, and internal validity of the model, as well as the predictive validity at construct level, were proved during data analysis. Positive values of the CV Com index were suggestive of the high quality of the model. Finally, the GOF index was found to be 0.723. Considering 0.1, 0.25, and 0.36, proposed as weak, moderate, and strong values for the GOF index respectively, the obtained value of 0.723 indicates the overall appropriateness and good practice of the model and stands in a strong point on a weak-strong continuum. Based on the findings of this study, organizational culture has a direct impact on the acceptance of the Green Production Technology. Manuscript profile

Open Access Article

99 - The Role of Agile Manufacturing in Improving Organizational Productivity
gholamreza hashemzade khorasegani Mohammad Reza Bahrami

Today, the increase in instability and turbulence in organizational environments has made organizations achieve certain levels of agile manufacturing to meet the needs of their customers in unpredictable conditions, as agile manufacturing is considered the major contrib More

Today, the increase in instability and turbulence in organizational environments has made organizations achieve certain levels of agile manufacturing to meet the needs of their customers in unpredictable conditions, as agile manufacturing is considered the major contributor to the success and survival of firms. However, many manufacturing firms do not pay much attention to such issues. This paper was mainly aimed at investigating the role of agile manufacturing in improving organizational productivity. To this end, a number of employees at Moghan Wire & Cable Company were selected as the study sample. The research was an applied cross-sectional survey. Simple random sampling was used to select 134 managers, specialists and employees familiar with agile manufacturing at Moghan Wire & Cable Company. After identifying productivity and agile manufacturing indicators, a questionnaire was designed. The questionnaire’s validity was confirmed by professors and a group of experts at Moghan Wire & Cable Company. Cronbach’s alpha was used to evaluate the questionnaire’s reliability. The questionnaire’s Cronbach’s alpha was 0.90. Descriptive and inferential statistics were applied to analyze the collected data and find the relationships between the variables. The analyses were performed using SPSS 20 and SmartPLS 2. The results showed that high levels of agile manufacturing had a significant influence on productivity at Moghan Wire & Cable Company. Manuscript profile

Open Access Article

100 - The Effects of Cultural Intelligence and Transformational Leadership Style of Managers on Employee Resistance to Change
Fakhriyeh Hamidianpour Majid Esmaeilpour razie zarei

Abstract Background: One of the most important challenges faced by organizations is the environmental factors’ change and increasing global competitions. In response to this challenge, it should be noted that change management is a difficult task. Most of organizationa More

Abstract Background: One of the most important challenges faced by organizations is the environmental factors’ change and increasing global competitions. In response to this challenge, it should be noted that change management is a difficult task. Most of organizational changes fail. Lack of personnel’s agreement with the change and their resistance are among the most important factors that cause the failure of organizational change. Objective: The objective of this study was to evaluate the effect of two factors of cultural intelligence of managers and transformational leadership style on employees' resistance to change. Methodology: The population of this research includes managers and employees of Jam Petrochemical Company (Iran). The sample consisted of 260 employees and 60 managers of various units of the company. Data were collected using the tool of questionnaire. To analyze the data SMART PLS structural equation modeling software was used. Results: The findings of this study show that cultural intelligence of managers both directly and through transformational leadership style has a positive and significant impact on the resistance to change and also the transformational leadership style has a positive and significant impact on the resistance to change. Manuscript profile

Open Access Article

101 - Developing Indicators for assessing The Status of Iran’s Natural Gas Export Using Energy Demand Security Approach
Hadi Sahebi pourya souri

Iran is the second-largest proved natural gas reserve holder in the world, behind Russia and holds 17% of the world's proved natural gas reserves and more than one-third of OPEC's reserves. Iran is also among the five major producers of natural gas in the world. Accordi More

Iran is the second-largest proved natural gas reserve holder in the world, behind Russia and holds 17% of the world's proved natural gas reserves and more than one-third of OPEC's reserves. Iran is also among the five major producers of natural gas in the world. According to rich reserves of natural gas, high success rate of natural gas exploration, and increasing growth of fossil fuel demand in highly import dependent countries like China, India, European Union, and Turkey all of which are potential markets for Iran natural gas export, there is a promising outlook for natural gas export of Iran and growth of resultant revenue in upcoming years. but due to Iran special geopolitical position, being enclosed by two strategic resources of natural gas and crude oil, i.e. Caspian Sea and Persian Gulf, and terrorist attacks and other unrests in Middle East, Central Asia, and Caucasus, securing energy demand and increasing the volume of Iran natural gas export has turned into a critical issue. In this research, after investigating Iran’s natural gas production, reserves, and export markets, seven quantitative indicators have developed according to political, economic, and infrastructural dimensions to assess Iran’s natural gas export whether in the form of LNG or via the pipeline. Policymakers of the energy economics field can analyze Iran’s current and potential gas export markets in recent years or in the upcoming years under different scenarios by using indicators introduced in this research and collecting the required data so that they can adopt appropriate policies for enhancing the energy export demand security of Iran particularly natural gas. Manuscript profile

Open Access Article

102 - Applied Science pathology training institutions skill Gilan province Tuesday ramifications approach and the Analytic Hierarchy Process( AHP)
alireza almaee Roghayeh yousefnezhad lazarjani

In a society tailored to their circumstances, culture, growth and decline with a variety of diversions and problems facing a damaging effect on the development of the society. Understanding these factors can pave the path of society towards progress and interaction, so More

In a society tailored to their circumstances, culture, growth and decline with a variety of diversions and problems facing a damaging effect on the development of the society. Understanding these factors can pave the path of society towards progress and interaction, so that in addition to understanding their function and prevent the continuation of the practice of offering solutions to the community health. In particular education and training leading to employment, such as science, alongside acts like the University of Applied Sciences is not exempt from this. In the meantime, effective training that leads to the target and output is beneficial to society, so we are going to achieve this important come the problems facing education. The research was conducted with the help of experts, a questionnaire was designed after consecutive sessions and then clinched the variables that affect its validity and reliability was determined. Cronbach's alpha coefficient is 0.831, which has demonstrated the reliability of Likert type and weight them using analytic hierarchy in paired comparison questionnaire (Questionnaire 2) and index vulnerable, to prioritize and to the manager to decide the was. Recommended to use this hybrid model for other teaching institutions Manuscript profile

Open Access Article

103 - Selection a strategic process for applying the Lean Six Sigma methodology to improve performance by using a hybrid approach, BSC & DEA
اردشیر بذرکار Soleyma Iranzadeh

Most organizations to increase productivity and ultimately achieve sustainable competitive advantage for survival in the global business arena, focusing much of their attention to fix the problems, difficulties and weaknesses in their own systems and processes. Organiza More

Most organizations to increase productivity and ultimately achieve sustainable competitive advantage for survival in the global business arena, focusing much of their attention to fix the problems, difficulties and weaknesses in their own systems and processes. Organizations spend a lot of time and resources to plan and develop their own strategies, but most of them fail in the implementation of the strategy.Organizations are looking for a breakthrough performance through integrated processes and technology to respond to the needs of our customers. The use of Lean Six Sigma methodology for organizations that operate in a competitive world is very functional. The importance of implementing Lean Six Sigma in an organization that is in issue or to be discovered process properly investigated and the selection process to the strategic objectives of the organization so that the organization can be targeted to improve process performance and take steps towards continuous improvement. The purpose of this research is a strategic process through the accounting department processes to improve performance through the application of Six Sigma methodology Ghavamin Bank was pure. Therefore, in this study, the criteria for the selection process to select a strategic process through six main measure Balanced Scorecard and by experts Ghavamin Bank, were identified. Then processes information related to the accounting department of the bank through a database of Ghavamin as well as interviews with experts were collected Bank. The final step using cross efficiency DEA model to assess the efficiency of the process was done, the results showed that the process was No. 18 in the first place. And as the bank's strategic process to make continuous improvement in the Lean Six Sigma methodology was introduced. Manuscript profile

Open Access Article

104 - An Exploration and Examination of Factors Affecting Transfer of Training among Human Resources of Iranian Medical Science Universities, West Country
Yaser Sayadi Saeed Rajaeepour yasamin abedini khalil gholami

Background and Purpose: The purpose of this study was to identify and examine the factors affecting transfer of training among human resources of Universities of Medical Science of Iran in 2015 - 2016. Materials and Methods: Utilizing a quantitative method approach, More

Background and Purpose: The purpose of this study was to identify and examine the factors affecting transfer of training among human resources of Universities of Medical Science of Iran in 2015 - 2016. Materials and Methods: Utilizing a quantitative method approach, this research studied a sample of 346 employees of the Universities. The research tools included researcher-made questionnaire which it is Cronbach alpha coefficient was estimated 0.92. Results: Overall, the resulting based on factor analysis (EFA and CFA) employees, determined six fundamental factors that affect transfer of training in Iran’s Universities of Medical Science: Training design factors, Management factors, Environmental factors, Cultural factors, Supportive factors, Individual factors. Conclusion: This study presents a comprehensive vision and deep insight into the factors affecting the transfer of training that can overtake other organizations. Also, this study implies to role of the fundamental aspects affecting the transfer of training according to Iranian society. This study suggests that in transfer of training to the workplace, pay attention to cultural considerations, religious and ethnic in designing, implementing and evaluating education Manuscript profile

Open Access Article

105 - An appropriate model for knowledge management to enhance a R&D department in a manufacturing industry
Masoud Latifian Reza Tavakoli Moghadam Taghi Torabi

In this paper, the subject of knowledge management and research & development (R&D) is discussed a little in manufacturing and industrial companies; therefore, more studies in this field are needed. It is the first time that such study is carried out in Iran. At first, More

In this paper, the subject of knowledge management and research & development (R&D) is discussed a little in manufacturing and industrial companies; therefore, more studies in this field are needed. It is the first time that such study is carried out in Iran. At first, the literature of the relevant subject and different models of knowledge management and R&D is considered and then two models out of the existing models after consulting with experts, university professors and examining the specifications of the company are selected. Additionally, two questionnaires (general& specialized) are designed by the some experts and academic professors. The goal of the general questionnaire is to consider the effect of elements of knowledge management on the R&D department. At first, the research hypotheses are examined and then an analytical hierarchy process (AHP) method is utilized to prioritize the elements and technologies of the R&D department. The obtained results show that creation formation and educational technology have the highest effect, respectively. Manuscript profile

Open Access Article

106 - The effect of oil shocks on the relationship between income - government expenditure in Iran And challenges of management and impulse control
جابر اکبری Sadegh Bakhtiari Morteza sameti Homayoun Ranjbar

Abstract Unexpected changes in oil prices on international unstable markets, impact on economic development (Due to budget dependence on oil and the high proportion of government in the economy). Financial management and economic planning in applying a policy, always More

Abstract Unexpected changes in oil prices on international unstable markets, impact on economic development (Due to budget dependence on oil and the high proportion of government in the economy). Financial management and economic planning in applying a policy, always consider other conditions constant but in action, macro-economic variables such as income and government expenditure are affected by unexpected internal and external shocks and this factor impairs economic development and the effectiveness of the policies intended are disrupted. Therefore, Iran's official policy has always been faced with the challenge of managing the oil income shocks. Considering the importance, in this study, by using models of TVP and TVPFAVAR, using software econometric MATLAB and EViews and using quarterly data over the period 1367 to 1394 has been paid to the effects of the oil shock on the relationship of income - expenditure the Iranian government. Considering that, the exchange rate is a channel for oil income to the economy, the effect of exchange rate shocks is estimated this relationship. Based on the results, oil income shocks increase the relationship of income - government spending. This means that oil shocks increase government expenditure in each period. However, the effects of increasing it during, is decreasing. Also, government spending relative to negative income shocks, was inflexible. Thus, the dependence of the budget oil revenue, through time, has not diminished. As a result, it is proposed that: managers and government policy makers, to improve the relationship between income and expenses, Avoid from policies of discretionary and temporary treatment and take action to prevent and systematic policies. Also, exchange rate shocks have caused the relationship between income and expenditure, reduced. In other words, the increase in the exchange rate through time is not a revenue source for the government to finance its expenditure. Manuscript profile

Open Access Article

107 - Explanation the challenges and success factors for commercialization of research achievements (Case Study: Institute of Information and Communications Technology)
Hosein Eftekhari Fatemeh Saghafi

Achievements and research findings could n't be a factor for creation of wealth and welfare for society until they will be commercialized. So the creation of contexts for commercialization, not only provides significant economic value for organization, but also leads to More

Achievements and research findings could n't be a factor for creation of wealth and welfare for society until they will be commercialized. So the creation of contexts for commercialization, not only provides significant economic value for organization, but also leads to economic and technical growth of community. In this study, the challenges and success factors of commercialization for research achievements will be identified and ranked. This research in terms of the objective is applied research, and in terms of how to gathering data, is descriptive survey. First, by the literature review and use of expert’s opinions in the Institute of Communications and Information Technology and using the Delphi technique, 11 challenges and 19 success factors for commercialization of research achievements were identified. For measuring the consensus, Kendall's Coefficient and for ranking the factor the Friedman test are used. The results show that the most important challenges are "weak laws protecting intellectual property, economic barriers, lack of commercialization strategies" and the most important success factors are "requiring faculty to estimates business plan for their new research propsals, intellectual property protection, and effective communication between universities and industry". Manuscript profile

Open Access Article

108 - Operational agility impact on organizational performance in service organizations (Iranian banks for instance)
مهدی ارجلو kamran feizi abolfazl kazazi mohammad taghi taghavi fard

In recent years the concept of agility has been considered in many academic research that shows the importance of this concept in the current business world and is due to the emergence of powerful competitors, rapid technological change, changing expectations of custome More

In recent years the concept of agility has been considered in many academic research that shows the importance of this concept in the current business world and is due to the emergence of powerful competitors, rapid technological change, changing expectations of customers, new social patterns and etc . ability of an service organization in monitoring and exploiting opportunities in the service sector while has many similarities with manufacturing sector ,but requaiers special finesse and this study, developing concept of agility to service sector want to test its effect on bank performance.The study population consisted of all 30 banks are active in Iran with at least five years experience in the industry .Due to the exploratory nature of this research, after reviewing the literature in the field of agility, providers and dimensions of service organizations operational agility and operational agility via interview with Bank experts identified and to measure its impact on organizational performance PLS-SEM was used .The findings show, operational agility has significant positive impact on organizational performance. Also among the factors affecting organizational performance by mediating variable operational agility, human resources, has the greatest impact. Manuscript profile

Open Access Article

109 - Developing a Performance evaluation model based on the Fuzzy Analytical Hierarchy process (FAHP) and the Balanced Scorecard (BSC) approach (Case Study one of the Iranian food industries)
شیرین عادلی Rouzbeh Ghousi ramiar dabaghian

The important role of food industries in promotion of the various health and economic indicators in the countries persuaded the industries involved in this affair to enforce fundamental reviews in the management approaches to enable them to perform the most efficient me More

The important role of food industries in promotion of the various health and economic indicators in the countries persuaded the industries involved in this affair to enforce fundamental reviews in the management approaches to enable them to perform the most efficient methods for utilizing the limited available recourses to improve the society’s health and economic growth. The balanced scorecard, as one of the successful tools in performance evaluation system, does not show the importance degree for the perspectives and the indicators under each perspective. To eliminate this deficiency the fuzzy analytic hierarchy process method is used in this research for weighting the perspectives and balanced scorecard indicators. In this study, first a list of performance evaluation indicators based on balanced scorecard approach was prepared and then the pairwise comparison was gained through field study and the standard AHP questionnaire with compatibility rate lower than 0.1. At the end the rate of balanced realization was evaluated for each. Regarding the pairwise comparison among perspectives done by the experts the customer perspective weighting 0.328 showed the maximum importance degree among other perspectives. The finance perspective weighting 0.290, the internal business process perspective weighting 0.239, and the learning and growth perspective weighting 0.143 were ranked as second to forth level respectively. According to the obtained certain weights, the added income comparison to the previous year weighing 0.121 was ranked in first level. The number of customer complains weighting 0.094, the customer satisfaction weighting 0.086 were ranked in second to fifth levels respectively. Manuscript profile

Open Access Article

110 - Assessment & Select IRAN Car Factories Technology Level with approach (FANP-DEMATEL -PANDA)
Habibollah Javanmard

In the present era, measuring technology performance is one of the best ways to obtain information for decision making in organizations. It also plays a vital role in the success of organizations. Yet, many organizations have not developed and adopted official processe More

In the present era, measuring technology performance is one of the best ways to obtain information for decision making in organizations. It also plays a vital role in the success of organizations. Yet, many organizations have not developed and adopted official processes for technology performance assessment. While measuring technology performance, managers have always looked for some methods in order to assess performance. The purpose of the present study is to provide a hybrid model for the assessment and selection of appropriate technology in Pars Khodro car factories, to identify assessment indices of technology level, to weigh and rank them using Fuzzy ANP Technique, to determine the effectiveness and impressionability of the indices using DEMATEL Technique.The population of the present study included 20 senior production and information technology managers of the mentioned factories. The results of this study can present a comprehensive view regarding assessment of technological capability and capability of the decision makers of car industry in Iran. Manuscript profile

Open Access Article

111 - Investigating the impact and influence of emotional intelligence’s component on organizational commitment and job satisfaction using Dematel (Case Study: Central Iranian oil Fields Company (I.C.O.F.C))
علی بنیادی نایینی Sirous Amirghodsi

The current research investigates the Impact and Influence of emotional intelligence’s component on organizational commitment and job satisfaction in Central Iranian Oil Fields Company (I.C.O.F.C). Research type is applied-developing and on the other hand descriptive-su More

The current research investigates the Impact and Influence of emotional intelligence’s component on organizational commitment and job satisfaction in Central Iranian Oil Fields Company (I.C.O.F.C). Research type is applied-developing and on the other hand descriptive-survey. The population of research is experts of the Iranian Central Oil Fields Company. The number of experts is selected by using theoretical saturation method and 15 experts are asked to answer the questions. In this research the Dematel questionnaire, modified by the researcher, has been used for gathering the information. Data analyses have been done by using Dematel method. The results have been shown that self-awareness is the most influential factor and the second influential variable is job satisfaction. When it comes to the intensity of the influence of emotional intelligence components, consciousness, self-motivation, social skills, empathy and self-control have been the most influential in order. The most influenced variable is organizational commitment. Between emotional intelligence's components which have influence on other components and variables, self-motivation is the most important factor. It also has an important influence on organizational commitment. In fact, the results of this study suggested that self-motivation is like a stimulant engine. When functioning properly, this engine can accelerate the movement of organizational commitment, empathy, self-control and even the social skills. Manuscript profile

Open Access Article

112 - A New Approach to the Conceptual Explanation of Governance and the Characteristics of I.R.I

In the recent decades extensive studies have been conducted about compiling a desired model of governance in the deferent countries. These type of studies have been conducted to identify and measure the quantity, quality and know-how the public policy and administration More

In the recent decades extensive studies have been conducted about compiling a desired model of governance in the deferent countries. These type of studies have been conducted to identify and measure the quantity, quality and know-how the public policy and administration of affaires. Deferent approaches have been applied regarding governance. Unfortunately there is not a suitable model in the Islamic republic of Iran for administration of affaires although there are a three decades of knowledge experiences accumulation about compiling governmental documents and macro public policy making. This research aimed at identifying and illustrating conceptual explanation of governance and the characteristics of I.R.I. In this research it has been tried to make a comparison and integration between deferent theories to deliver a conceptual model of governance. Then efforts have been made to indigenization of the model regarding to the conditions and requirements of I.R.I. Based on the governmental documents including constitution, 1404 vision of the country and the general policies of first to sixth development plans; the dimensions, categories, indices and characteristics of the government model have been explained. Research Findings show that governmental documents not only have concentrated on the main points and indices of good governance but also have paid a big attention to the governance theory. The comprehensiveness of findings, based on the study of governmental documents by the conceptual model of governance, show the obvious failure of the total analogy of governance by the good governance approach. Finally it is recommended to the country’s researchers to use experiences offered by this research and try to improve the governance theory of I.R.I. Manuscript profile

Open Access Article

113 - Simulation of Impulse Buying Behavior in market: A Agent-Based Modeling Approach
Mohamad Reza Mehregan Mohammad Aboie Ardakan Zahra Sadeqi Arani Mohsen Nazari Omid Roozmand

Impulse Buying is a complex human behavior that is influenced by psychological, social, situational etc. factors. This behavior is irrational and often takes emotionally. Modeling and simulation of Impulse Buying behavior help the researchers and managers to understand More

Impulse Buying is a complex human behavior that is influenced by psychological, social, situational etc. factors. This behavior is irrational and often takes emotionally. Modeling and simulation of Impulse Buying behavior help the researchers and managers to understand and predict behavior and planning. Thus, the aim of this paper is developing and proposes a conceptual and mathematical model to simulation of Impulse Buying behavior. The model focuses on the essence of human decision making which rooted in emotion as important drives for shaping and directing human behavior. The proposed model is developed based upon the consumer agent’s culture and personality and situational and seller characteristics. An agent based modeling used to simulation of Impulse Buying behavior. Manuscript profile

Open Access Article

114 - (Proposing a Rapid Plant Assessment Hybrid method using Data Envelopment Analysis for Municipalities Performance Evaluation (Case Study: Isfahan Municipality
Rouzbeh Ghousi ali naddafpour

Municipal is a public institution that independent, non-governmental, to the nature of the state and local performance that has the duty of the city and serve the citizens and tourists to be responsible, and as one of the principles of management, use of local resources More

Municipal is a public institution that independent, non-governmental, to the nature of the state and local performance that has the duty of the city and serve the citizens and tourists to be responsible, and as one of the principles of management, use of local resources to its task-focused. Effective accountability and improve the efficient activities of a variety of municipal needs assessment. Evaluating the performance of the corporate sector is usually synonymous with the effectiveness of activities. One of the methods used to assess is fast evaluate. And other quantitative performance Assessment methods, data is envelopment analysis that relative to assessment of performance pay. Given the importance of evaluating the performance of municipalities, this study provides a combination of performance assessment using data envelopment analysis and rapid assessment are discussed. For this purpose, in the first chapter the words of the issue has been discussed and explained the objectives and research questions. In the second chapter the research literature and research methods described in Chapter III. In the fourth chapter the index has been developed for the rapid assessment to evaluate areas of the municipality. And by providing rapid assessment of tick box of municipalities was discussed. Which formed DEA model to evaluate the relative performance of municipalities and the number of performance in each region were determined. Then by sensitivity analysis on the model input data envelopment analysis to prioritize rapid assessment indicators, and then use the same method to determine the priority region of the municipality was the ideal option. After the above steps, in the rapid assessment survey regions 6, 11 and 12, respectively ranked first and the third & in evaluating the performance of the municipal regions of the DEA BCC using the input, the number of functional regions, including six regions units 4, 5, 8, 13, 14 and 15 were identified and in combination with problem solving method returns to scale the number of functional regions, including four units, the regions 4, 5, 8, 13, 14 and 15 were determined. After sensitivity analysis of the input variables in BCC, The effect of varying complexity and diversity management practices and continuous improvement and effective management also vary in SBM 's been more than others. The results of the rapid assessment approach by prioritizing organizational units similar to the ideal option indicated that the municipal zone 11 has a minimum distance with the ideal option and has earned first place and then in the region 6 won the second prize. Manuscript profile

Open Access Article

115 - The Effect of Brand distinctiveness and performance on Brand Competitiveness with the Mediating Role of Technological Opportunism
Davood Feiz Ali Reza Motameni Asadolah Kordnaeij Azim Zarei Mahdi Dehghani Soltani

Today, brand competitiveness is among those issues which has received much attention among researchers and scholars in economy and has been touched upon as a means to achieve desired economic growth and sustained development. In today’s world, the development of food in More

Today, brand competitiveness is among those issues which has received much attention among researchers and scholars in economy and has been touched upon as a means to achieve desired economic growth and sustained development. In today’s world, the development of food industry market from one hand and increase in competitiveness among firms and customers’ expectations, on the other hand, have persuaded food companies to generate a strong brand in today’s competitive markets. The present research is aimed at studying and examining the effect of brand distinctiveness and performance on brand competitiveness through the mediating role of technological opportunism among super exporter firms of food industry products. Data gathering instrument was a standard questionnaire whose face validity for validity purpose and Cronbach alpha coefficient for its reliability were examined. This study is practical in aim and descriptive-survey in data gathering procedure. To test the research hypotheses and to confirm the conceptual model, structural equation modeling was used. The results show that brand distinctiveness and performance have a significant positive effect on brand competitiveness while technological opportunism has a mediating role in the above relationship. Manuscript profile

Open Access Article

116 - Specifying the Human Resource Development Model with Improving Organizational Culture Approach (Case Study: Ministry of Justice)
saeed askari masouleh saeid Askari Masule mahmood mohammadian

Human resource is the most valuable production factor for progressive a country. Basically, every country without efficient human force can't reach to its goals even if it has rich natural resources. This paper aims to specify the human resource development model with i More

Human resource is the most valuable production factor for progressive a country. Basically, every country without efficient human force can't reach to its goals even if it has rich natural resources. This paper aims to specify the human resource development model with improving organizational culture.This paper was used mixed research method to analyze data and data was gathered by structured and semi-structured interview. So, the interviewing forms were investigated after interviewing, then 59 open codes and 8 selective codes were classified. 8 selective codes included management factors, personal factors, employee engagement, path career, independence of staff in doing their duties, the software condition of work environment, values and organizational behavior, faith-based, organizational justice, perfectionism and content factors. A hypothesis was defined in the framework of 8 selective codes in quantitative aspect, next it was tested and confirmed by inferential statistics and all codes were confirmed. Manuscript profile

Open Access Article

117 - Identifying and Ranking the Dimensions and Components of Educational Stakeholders' Role on Implementation of Knowledge Management (Case Study: Mazandaran Province Education)
Mohammad

The purpose of this study was to identify and rank the dimensions and components of educational stakeholders' role on implementation of knowledge management in Mazandaran Education System. The research was applied and descriptive. According to Cochran formula, 336 par More

The purpose of this study was to identify and rank the dimensions and components of educational stakeholders' role on implementation of knowledge management in Mazandaran Education System. The research was applied and descriptive. According to Cochran formula, 336 participants were randomly selected as a sample from 2653 heads of education offices, their assistants, experts and schools' managers in Mazandaran. The measurement tools are the researcher-made questionnaire of educational stakeholders. The content validity of the questionnaire was confirmed by the experts. Cronbach' calculated alpha for the questionnaire was 0.91 and the reliability of the questionnaire was confirmed. The research findings showed that there are nineteen components in three dimensions (individual, organizational and procedural) for educational stakeholders on implementation of knowledge management. Moreover, there is a positive correlation and relation between the role of educational stakeholders and three dimensions. Also, individual dimension is the most effective and procedural dimension is the least effective one among all three dimensions. Finally, suitability indicators showed the accepted model with data and the whole model was confirmed. The results showed that the authorities of education system can use this model to implement knowledge management through vast and effective cooperation of educational stakeholders and increase the educational quality and organizational productivity. Manuscript profile

Open Access Article

118 - Explaining the Patterns of Excellence in Excellence for Activist Organizations
Maryam Gholizadeh

Despite the vast application of excellence models in modern organizations, it is not clear that which one is more appropriate. This paper is aimed to choose the most proper Excellence patterns to be employed to realize the excellence goals in progressive organizations. More

Despite the vast application of excellence models in modern organizations, it is not clear that which one is more appropriate. This paper is aimed to choose the most proper Excellence patterns to be employed to realize the excellence goals in progressive organizations. For this study, not only we studied the literature of research, but also we employed Fuzzy Delphi technique to filter and select superior excellence patterns. The conducted idea analysis was filtered during two steps using Cheng & Lin approach. The study population was comprised of 30 industry experts and university faculties. In order to study and analyze, 12 excellence patterns were selected from different fields including human resources, training, ethics, and knowledge management from which 5 excellence models were chosen after filtering experts' opinions. It is considered that through this process, the excellence path for organizations will be defined and will make them capable to take actions in order to realize the excellence goals in much shorter period of time Manuscript profile

Open Access Article

119 - Modeling of the Factors affecting customer loyalty on internet brand using Fuzzy DEMATEL technique Mobin Net company
شادی پارسایی منش Ali Bonyadi Naeini

Regard to the wide growth of world wide web and their settlement in Figurative space and web meaning (web 2.0) and the development of internet job and business the Electronic Commerce has made a new way for job and business and the Internet Commerce has special importan More

Regard to the wide growth of world wide web and their settlement in Figurative space and web meaning (web 2.0) and the development of internet job and business the Electronic Commerce has made a new way for job and business and the Internet Commerce has special importance because of having high competition in this age. The Internet has caused many changes in companies and costumers' behavior for buying. On the other hand, the brand is also important for companies. For this reason, it is important to study and create an online brand. In this thesis using an evaluation method to find out Factors affecting customer loyalty on internet brand by DEMATEL technique in Mobin Net company for modeling internet brand. In this study, we use DEMATEL technique for evaluating Factors affecting customer loyalty, regard to the wide growth of world wide web this method propones a new vision to increase internet brand loyalty. In this study, two series of questionnaires were distributed, and after identifying the primary factors, matrix questionnaires were designed, and sent those for 14 loyal expert Individuals who familiar with the marketing and branding in this company. In this thesis, after identifying and evaluation of the primary factors, the most effective factors on Internet brand loyalty are including trust, satisfaction, brand credibility, Brand evaluation, Brand Personality, customer care, responsiveness, brand loyalty ,that they have the most strong relationship with loyalty, finally we modeling of the factors affecting customer loyalty on internet brand Manuscript profile

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120 - Designing a Management Model for Acceptance New Media Technologies (Media Convergence emphasis
Babak Rahnavard Kamran MohamadKhani Aliakbar Farhanghi Amir Hossein Mohammad Davoudi

This study aim, design a model for acceptance and transfer new media technologies (media convergence emphasis), research methodology is applied research(descriptive) and data collection methods implemented with mix method (qualitative and quantitative),at first stage, r More

This study aim, design a model for acceptance and transfer new media technologies (media convergence emphasis), research methodology is applied research(descriptive) and data collection methods implemented with mix method (qualitative and quantitative),at first stage, researcher reviewed a literature in media technology transfer to identification effective components and indicators, at qualitative part of the research, Selected 10 media industry experts to interviewed for identify effective indicators, in quantitative research part, researcher made questionnaire was distributed in the statistical sample of 300 responder from the population of the study and 285 questionnaires were returned. After analyzing , questionnaire responses with Spss software, Cronbach's alpha coefficient (reliability) was obtained α=0.881 and finally using structural equation modeling (SEM), to design a model, evaluation of the model show an absolute fit index (root mean square error 0.094 and chi-square 0.00), Incremental Fitness index of 0.886 and Frugal Fitness index 3.48 ,which indicates the acceptability of the model is introduced and to determine the degree of appropriateness, the second questionnaire was designed and distributed to responds by 30 experts of media and communications, analyze with one sample t test of utility models at 95 percent approval, then using the Friedman test measures the highest and lowest on the model, they were ranked Manuscript profile

Open Access Article

121 - The impact of Lifestyle portal design on the change of lifestyle
Mommad Reza Taghva Kamran Feizi Ali Khatami Firoozabadi Samira Ghandchi

The emergence of information technology into human’s life, the lifestyle of human has gone through great changes and has influenced different dimensions of human life. In the meantime, as the portal is one of the most effective tools of information technology have been More

The emergence of information technology into human’s life, the lifestyle of human has gone through great changes and has influenced different dimensions of human life. In the meantime, as the portal is one of the most effective tools of information technology have been identified the research is going to investigating the influential of lifestyle portal design on the Human lifestyle changes. For this study, in the first Phase this research has looked into the literature of different dimensions of lifestyle and then been approved by the elite and experts of sociology science. After that, for extract of the effective variables of lifestyle portal, researcher used deep interview and understanding and also Delphi method and then these variables have been extracted by the experts of information technology. The research method is survey. The population of the research: doctorate students of Allameh Tababaei IT management, Tehran University, Master students of Khaje Nasir toosi University in IT management section and the experts in IT in some parts of Tehran. A number of 100 subjects were selected using random sampling method and the data were collected using a researcher-constructed questionnaire. The results showed that, the effect of the lifestyle portal on changing lifestyle with the certainty of 99% was approved. Manuscript profile

Open Access Article

122 - Explain the gap in entrepreneurship and technology commercialization in cooperation between industry and university
yazdan moradi siamak noori

T he present study aimed to evaluate the analysis of studies in the field of cooperation between industry and university Over the past three decades have done so through a gap in cooperation between them be explained. This study used a descriptive-analytic review of re More

T he present study aimed to evaluate the analysis of studies in the field of cooperation between industry and university Over the past three decades have done so through a gap in cooperation between them be explained. This study used a descriptive-analytic review of research methods. And previous studies have been done and then get the experts from Through in-depth interviews with experts from both university and industry organizations.Continued Interviews conducted on the basis of theoretical adequacy of the data was stopped on 18 interviews. Of these, 8 out of university professors and experts in the subject, 3 persons CEO industrial companies,4 people, government officials and three experts in the field of entrepreneurship and CEO of intermediary companies participated in interviews. The results show that although University-industry cooperation in education, research and Knowledge-based entrepreneurship & technology commercialization is raised but over time the share of education and too research reduced and a desire for cooperation of Knowledge-based entrepreneurship and technology commercialization has increased. Review current approaches in cooperation between industry and universities prefer to Ability of the private sector and companies of intermediate (hub), especially in knowledge-based entrepreneurship and technology commercialization. The results show that the role of local patterns and human resources entrepreneur who has Commitment and sense of responsibility towards the country, industry and university cooperation with industry and university was found in successful models. Manuscript profile

Open Access Article

123 - Identify and Prioritize indicators Of Knowledge-Based Soft Technologies Case Study:Computer Games
Alireza Aliahmadi Tahereh Barideh

This paper has aimed to identify and prioritize the indicators or factors of knowledge-based soft technologies in case study .Computer games industry is a subset of the creative industries, wich can be effective in accelerating the development of Resistance Economy.Beca More

This paper has aimed to identify and prioritize the indicators or factors of knowledge-based soft technologies in case study .Computer games industry is a subset of the creative industries, wich can be effective in accelerating the development of Resistance Economy.Because the creative industries don’t require material or machinery and they use mining mind so cann’t be sanctioned.This paper probes for a comprehensive conceptual framework with an exploratory study and comparative to identify the most important factors which form the background to achieve knowledge-based soft technologies factors and classification of factors on the basis of the characteristics of each component/factor variable within a Tri-Category conceptual framework.With combination of variables and generation of the three dimensions of context,structure,content,the conceptual framework of this study was developed.The proposed conceptual framework was developed with three rounds of Delphi method by collecting data of 22 experts,and model validation study was presented at the end.Base on the finding,48 indicators that affect on computer games industries were founded.So,14 indicators for contextual part ,20 indicators for structur part and 14 indicators for content part were identified.Also,analysis of expert option with Friman test,Showed that content factors(soft technology),the first and the top rated,structure factor(knowledge-based)and contextual factors (technological industry) were ranked second and third in priorities of panel members. Manuscript profile

Open Access Article

124 - An Integrated DEMATEL and Fuzzy ANP Techniques Based Assessment Model For Intrapreneurship with Approach EFQM
Kazem Nasiri Kashani Fazlolah Jamalou Leila Kiani

In today's world, quick changes have varied the competition and also have faced organizational stakeholders with world’s challenges. In this turbulence environment, Intrapreneurship is functionality that can save today's systems as a new phenomenon in the economy at thi More

In today's world, quick changes have varied the competition and also have faced organizational stakeholders with world’s challenges. In this turbulence environment, Intrapreneurship is functionality that can save today's systems as a new phenomenon in the economy at this critical period and play a more active role in economic development. Today, business excellence models also have an important role to deploy the key factors of organizational success and make performance improvements. These models provide the assessment criteria in both enablers and results and make guidelines for organizations to measure their progress and performance in the field of quality and organizational excellence. So it allows creating the needed infrastructure and capabilities for Intrapreneurship based on the EFQM Excellence Model. Therefore, after identifying the effective factors of implementation Intrapreneurship, these features are classified due to their nature at four main criteria include "leadership", "Policy and Strategy", "employees" and "partnerships, resources and processes" that all of them are the enablers of the EFQM model. This paper presents an analytical modeling method that makes practicable a qualitative relationship between the elements of Intrapreneurship. We used the integrated approach of fuzzy Dematel and fuzzy modeling network analysis to determine the relationship and weight relative importance of each element in model. The results indicated “leadership” at the main criteria level has the most highly effect and “employees” has the most important coefficient. Also "senior management support" has the highest importance coefficient and highly effect in the sub-criteria. In this study we presented individual entrepreneurs and Intrapreneurship assessment model that is a comprehensive model and can be used in different organizations and finally we evaluated this model in Iran Power Development Company. Manuscript profile

Open Access Article

125 - Identifying and evaluation the effective factor on successfully implementation of ERP in Small and Medium-sized Enterprises with emphasis on the life cycle of this system (Case Study: Enterprises located in the industrial town of Rasht Sefidroud)
Marzieh Babaeianpoor

ERP system implementation can affect all the functions of the areas in organization and lead to increased efficiency and total productivity in the organization. But usually the organizations face with important problems and barriers such as restrictions on capital, reso More

ERP system implementation can affect all the functions of the areas in organization and lead to increased efficiency and total productivity in the organization. But usually the organizations face with important problems and barriers such as restrictions on capital, resources, poor management and so on during the process of ERP implementation. One of the priorities of economic development in many of the developed countries is small and medium firms. What is important in these companies is ERP system implementation, so in this research we provide a model for successful ERP implementation by using its critical success factors in ERP life cycle. Therefore, study population in this research is small and medium companies based in the industrial city of Rasht Sefidrud taken into account that the number of respondents included 166 patients and for analysing the results by using structural equation modeling (SEM). The results obtained confirm the factors to company's strategy (transparent goals), accuracy of information and knowledge management, organizational structure (organizational readiness), experience, knowledge and expertise of the members of the project team and the support and participation of senior managers in step pre implementation, and approve all contributing factors is in during ERP implementation. As well as factors of change management, system acceptance / resistance ERP, collaboration and communication between departments, participation of stakeholders (end users, shareholders, etc.) and the Steering Committee also approved sample was in ERP post implementation step. Manuscript profile

Open Access Article

126 - Developing a Model for Managerial Skills Development of Iran Automotive Industry Managers in World-Class
Alireza Khojastehpour Mohammadreza Pourebrahimi Seyed Akbar Nilipour Tabatabaee

One of the concerns of the automotive companies to bridge the gap between the current situation and globalization is the need for managers who have the strict management skills, and have a scientific and practical training. In this study, the model of development of man More

One of the concerns of the automotive companies to bridge the gap between the current situation and globalization is the need for managers who have the strict management skills, and have a scientific and practical training. In this study, the model of development of management skills of auto industry in world-class developed and in addition to ranking managerial skills, characteristics of each skills are ranked and recognized. In this study, for the development of literature using library resources and taking notes to gather information about the features of the global director and managerial skills assessed And then according to the experts and using the Delphi technique characteristic of global managers and management skills of managers were identified and classified. Then, the accuracy of the classification characteristics were investigated through Kappa test. After the questionnaire was designed and distributed to 470 managers of the automotive industry in Iran to investigate and test the model. Data collected using Spss and descriptive statistics, Smirnov, Kolmogorov and Friedman were analyzed. The model fitness based on structural equation modeling and using Lisrel software was monitored. Manuscript profile

Open Access Article

127 - Designing the Policy Intelligence Model for Implementing E-Government

Abstract: This article presents the concept of Policy Intelligence and the way of designing it in order to implementing E-Government. Policy Intelligence is referred to a kind of information system which collects data and information from different social fields and af More

Abstract: This article presents the concept of Policy Intelligence and the way of designing it in order to implementing E-Government. Policy Intelligence is referred to a kind of information system which collects data and information from different social fields and after processing these materials, present them to policy makers in form of appropriate decision making packages. This article at first reviews E-Government and its place in our era. Then by pointing that implementing E-Government paradigm needs to using modern instruments and models, we will present Policy Intelligence model by considering the major fields of Iran's public administration. Finally, the implications of Policy Intelligence, which are monitoring and governance of society, will be articulated. Manuscript profile

Open Access Article

128 - The Effect Of Corporate Social Responsibility On Financial Performance And Consumer Reactions In The Food Industries

This research is applied in light of aim, descriptive, survey-based, and field study in light of nature. Theoretical foundations of the research were collected through historical study and its data was obtained by means of random sampling and by aresearcher made questio More

This research is applied in light of aim, descriptive, survey-based, and field study in light of nature. Theoretical foundations of the research were collected through historical study and its data was obtained by means of random sampling and by aresearcher made questionnaire, which its total reliability was equal to 978%. The target statistical population of the research includes the managers and the major customers of the selected food firms in khuzestan province. The research sample consists of 540 individuals of managers and customers, who have been selected randomly. For responding the research question, testing the hypotheses and analyzing the collected data, descriptive statistics and inferential statistics, with SPSS and AMOS software, were employed. According to obtained results all research hypotheses have been confirmed, at 95% level of confidence. Furthermore, the research findings have revealed that the research model fits the data collected from the target statistical population.Thus, corporate social responsibility influences onfinancial performance directly and indirectly with the mediating effect of consumer reactions. Manuscript profile

Open Access Article

129 - Identification and analysis of the affecting factors on the success of technology road mapping by using interpretive structural modeling technique
Afsaneh Ahmadi Seyed Sepehr Ghazinoory Fatemeh Saghafi

With increasing cost, complexity and speed of technological changes and global competition, to ensure that technological investment is consistent and aligned to present and future needs of the organization, industry and country has become the most important challenges f More

With increasing cost, complexity and speed of technological changes and global competition, to ensure that technological investment is consistent and aligned to present and future needs of the organization, industry and country has become the most important challenges for policy makers and managers. So, technology management and innovation through a structured and flexible approach such as TRM is necessary. However Road mapping projects implementation and use of its advantages is impossible without identifying and prioritizing of success factors of technology road mapping. The aim of this work is using interpretive structural modeling technique to analyze the affecting factors on the success of technology road mapping. This helps improving technology road mapping process and identifying appropriate organizational policies. For this purpose, we firstly focus on literature review to extraction of technology road mapping success factors. Then, interpretive structural modeling technique is used for revealing the relation between those factors. For data gathering, 17 questionnaires are distributed among people with executive background or related working experience. The results show that the effective factors were classified in four levels. the most influencing factors are related to "commitment and support of management", "financial support" and "access to data, information and required knowledge", " appropriate participation of people ", "proper facilator" and " Accepting roadmapping ". The most influenced factors are "quality of roadmap" and "flexibility for reasonable changes by updating of roadmap"'. Manuscript profile

Open Access Article

130 - decision support system design by using data mining tools (CASE STUDY Cultural Assistance of University of Science and Technology)
Rouzbeh Ghousi emad chizari hani vahdani

decision-making,is the most important duty of managers. In the new era , decision-making process has many difficulties and delicacies; so that decision-making without the use of new technologies and information analysis , the objectives will not be achieved as desired. More

decision-making,is the most important duty of managers. In the new era , decision-making process has many difficulties and delicacies; so that decision-making without the use of new technologies and information analysis , the objectives will not be achieved as desired. Efficient management in addition to knowledge & experience management, needs to know how to use information systems. decision support system(DSS) is one of these systems that support decision-making process for managers. In this paper , at first we review the literature of decision support systems; then data mining as a tool to extract information and knowledge from organizational raw data is introduced. This extracted knowledge, may contain concepts and informations that are neglected in organization up to now, so this knowledge can help managers in Decision-making process. Eventually, The findings of this study has been used to help managers and vicars in their decisions at Iran University of Science and Technology(IUST). Manuscript profile

Open Access Article

131 - Developing an export nation brand identity model for Iran
Davood Feiz SeydMohammad Mirmohammadi محمد مهدی ایزدخواه

Brnading is the process involved in creating a unique name and image for a product in the people's mind, mainly through advertising campaigns and other methods with a consistent theme. Today, branding is drawn from a range of products to area sites and places such as ci More

Brnading is the process involved in creating a unique name and image for a product in the people's mind, mainly through advertising campaigns and other methods with a consistent theme. Today, branding is drawn from a range of products to area sites and places such as cities and countries. A kind of branding that is about countries has been called nation branding. Nation branding aims to measure, build and manage the reputation of countries. Anholt believes that nation branding has six aspects: Export, Tourism, Investment and Immigration, Culture and Heritage, People and Governance. This paper will focus on aspet of export and wants to developing an export nation brand identity model for Iran. In order to extract the concepts of this model the grounded theory has been used. Then, to drawing the model, ISM has been used. Manuscript profile

Open Access Article

132 - Overview of the effect of dimensions of intellectual capital and employee satisfaction based on internal marketing on competitive advantage
Majid Esmaeilpour Alireza kamyab Javad Dokuhaki

Since manpower turned to be one of the most precious resources within an organization, job satisfaction leads to increasing productivity within organization so far as a distinctive competitive advantage develops within the organization, resulting in profitability, survi More

Since manpower turned to be one of the most precious resources within an organization, job satisfaction leads to increasing productivity within organization so far as a distinctive competitive advantage develops within the organization, resulting in profitability, survival and continuous development of organization which are deemed to the ultimate aim of any organization. The present research aims to examine the effect of dimensions of intellectual capital and employee satisfaction based on internal marketing on competitive advantage within import-export companies in Port of Bushehr. In this regard, 99 questionnaires were distributed among the managers and employees within import-export companies in Port of Bushehr, for which PLS software was used to analyze data in the questionnaires. Findings indicated that there is a positive significant relationship between competitive advantage and "human capital and customer capital", yet the structure capital of the intellectual capital has no effect on the competitive advantage. Further, all the dimensions of internal marketing including training and development of employees, reward system and internal communications had a positive significant effect on job satisfaction. Ultimately, a positive significant relationship was found between job satisfaction and competitive advantage. Manuscript profile

Open Access Article

133 - Work-life quality and organizational performance, using the Balanced Scorecard (Case Study: University of Science and Technology)
saeed khademian hamed dehghanan

Today, the importance of human resources in organizations is obvious. On the other hand achieving improved organizational performance requires attention to staff motivation and continual improvement of these factors are factors. Therefore, the quality of working life of More

Today, the importance of human resources in organizations is obvious. On the other hand achieving improved organizational performance requires attention to staff motivation and continual improvement of these factors are factors. Therefore, the quality of working life of the factors that on various topics such as productivity of people and organizational performance, impact. Balanced Scorecard is a performance evaluation of new methods In this method, organization or enterprise in the four-way learning, internal processes, financial and customer is assessed. Thus, according to the staff at the University of Science and Technology and their effective role in the performance of the organization, in the present study seeks to answer the question that Does the quality of work life and organizational performance using the Balanced Scorecard at the University of Science and Technology Indicators There is a significant relationship? The methodology of this research is descriptive-survey-correlation and it is aimed at applied research. The population of the research staff of the University of Science and Technology is a high school diploma or higher. The sample size was calculated using the Cochran 270. Sampling in this study was stratified random sampling. Library and field research data were collected in two parts, Walton's QWL model and evaluate the performance of two organizations with a research design was used. Prshnamh reliability using Cronbach's methods The more Tyb 907/0 and 890/0, respectively and the validity of the method has been validated using expert opinions To analyze the data, Pearson correlation test using LISREL is used. The main hypothesis of this study, the relationship between quality of work life and organizational performance Based on the results obtained in this study was confirmed.Based on the findings, the quality of working life in the layers in order on financial, learning and development, internal processes and client layers organizational performance had the greatest amount of influence Based on these results the organization should plan on financial topics and learning and growth Azparamtrhay quality of work life The payment of fair and sufficient and ongoing growth opportunity and security conditions improve staff productivity and provide organizational performance. Manuscript profile

Open Access Article

134 - Strategic orientation of the business and its impact on brand performance
Ali Pourang Pourang

Undoubtedly, the success of a business is the business of brand performance. Company performance is influenced by the competitive advantage and competitive advantage, resulting in output of a firm's strategy is to lead a company relative to competitors in the market sho More

Undoubtedly, the success of a business is the business of brand performance. Company performance is influenced by the competitive advantage and competitive advantage, resulting in output of a firm's strategy is to lead a company relative to competitors in the market shows. Business strategies include integrated measures in search of competitive advantage. This strategy, to a management plan for an area or business' activities of the organization to access corporate resources on its successful business performance drives. This study examines the strategic orientation of the business and its impact on brand performance of listed companies in Tehran Stock Exchange during the period from 1388 to 1393 was conducted. The study population was all firms active in the Tehran Stock Exchange that the filters were finally selected as statistical sample of 110 companies. In this study the strategic direction of the business to prospective companies and corporations defensive been divided into two categories and the combined scoring system was used to determine the strategy of each company. In addition to measuring brand performance of the two financial indicators Return on assets, return on equity is used. The results indicate that the strategic orientation of companies in the business a significant effect on brand performance through both indicators are used; In other words direct and significant relationship between the company's strategic orientation in the business and financial performance indicators of its brand through brand performance there. Manuscript profile

Open Access Article

135 - استراتژی مسیریابی و زمان بندی بهینه وسایل امدادی برای تخلیه افراد سالم در شرایط بحران
مهدی حیدری fatemeh sabouhi ali bozorgi amyri

Each year natural disasters such as earthquake, tsunamis, hurricanes, etc. due to the thousands of people homeless, cause a significant loss of social, economic and even cause the death of many people. One of the most critical steps after the disaster is to evacuate he More

Each year natural disasters such as earthquake, tsunamis, hurricanes, etc. due to the thousands of people homeless, cause a significant loss of social, economic and even cause the death of many people. One of the most critical steps after the disaster is to evacuate healthy victims to shelters from disaster areas. We propose a mixed integer linear mathematical programming model to provide the routing and scheduling of relief vehicles with possibility of servicing to healthy people in the each disaster area by several relief vehicles, the possibility of getting service from the each shelter by several relief vehicles, several crisis centers, the number and capacity constraint for each vehicle, capacity constraint for each shelter and time windows constraint to get to relief vehicles to disaster areas and shelters. The objective of the model is to minimize total time to get to relief vehicles to the disaster areas and shelters. Manuscript profile

Open Access Article

136 - Causes of failure in administrative and financial control systems: a case study of Iran University of Science and Technology
Saeed Mirzamohammadi Roghayeh Khadem

20.1001.1.22286047.1401.21.72.6.5

The aim of this study is to identify the causes of failure in financial and administrative management and control systems: A Case Study of Iran University of Science and Technology. This descriptive and correlation study was conducted on the staff of the University of S More

The aim of this study is to identify the causes of failure in financial and administrative management and control systems: A Case Study of Iran University of Science and Technology. This descriptive and correlation study was conducted on the staff of the University of Science and Technology, with a sample size of 200 people. In this study, to assess the causes of failure in financial and administrative management and control systems, a pre-validated questionnaire was used with an alpha coefficient of α= 0.83. Factors affecting failure are divided into three categories. In addition to descriptive statistics, correlation and regression analysis were used. The results show that accounting systems, human factors and legal deficiencies in the administrative and financial control are, respectively, the most important causes of failure in financial and administrative management and control systems at Iran University of Science and Technology. Manuscript profile

Open Access Article

137 - Assessing the impact of organizational change tend to increase customer satisfaction with regard to relationship marketing
zahra ameri

According to the important of the customer and customer satisfaction in successfully of organizations, and also the role of marketing methods in increasing the customer satisfaction, this study aims to evaluate the effect of tendency to organizational change on customer More

According to the important of the customer and customer satisfaction in successfully of organizations, and also the role of marketing methods in increasing the customer satisfaction, this study aims to evaluate the effect of tendency to organizational change on customer satisfaction. In this evaluation the effect of relationship marketing is considered as a mediator variable. This study is a practical search in terms of aim and is a descriptive survey in terms of method. The research scope contains the banking services and data is gathering by questionnaires of acceptance the organization changes, relationship marketing, and customer satisfaction through the interviewer by the Melli Bank experts of Iran. The validity and stability of the questionnaires are evaluated by content validity and Cronbach’s alpha index respectively. The amount of three questionnaires have obtained 0/887, 0/898, and 0/833. In this study the relation between variables and their affects are determined via regression test and structural equations. The result show that the tendency to organizational change is effective on relationship marketing and customer satisfaction, and also the relationship marketing is effective on customer satisfaction. Manuscript profile

Open Access Article

138 - Investigating the effect of information technology on the capital decentralization and optimal management of Tehran city
Ali Naimi-Sadigh Arman Sajedinejad

Decentralization with the concept of transferring or resigning the power and decisions authorities from power centers and associated organizations has political, economical, cultural, and social dimensions. One of the most strategic approaches to decrease the problems More

Decentralization with the concept of transferring or resigning the power and decisions authorities from power centers and associated organizations has political, economical, cultural, and social dimensions. One of the most strategic approaches to decrease the problems of Tehran as a centralized capital city is decentralization. In fact, decentralization not only leads to progress, growth, and social development for other cities of the country, but also enhances the capital administration. In this research we discuss that information technology management can lead to decentralization of Tehran with the minimum challenges and costs. Also, it can help the capital administration. Hence, in this paper, with interdisciplinary approach we first investigate the attractions of Tehran, and then apply an analytical hierarchy process (AHP) method to rank the attractions. Finally, we highlight the factors which can reduce the number of visits to Tehran by developing information technology. In fact, we propose the use of information technology to provide these attractions available in the other cities. Pairwise comparisons of attribute preferences are determined by experts from public and private organizations. The research findings shows that information technology not only has a significant effect on traffic reduction and optimum administration of Tehran city but also cause a much fare assignment of Tehran facilities to the other cities in the country. Manuscript profile

Open Access Article

139 - Providing operational models to support local production in benchmarking from successful efforts in this field in the world.
seyyed alireza mirmohammad sadeghi iman sadeghzadeh

Abstract The benchmarking tools is one of the key research tools in the world that help programmer to to develop and operate applications with the aim of reducing the cost of trial and error. In this study, after much investigation at eight countries in the field of p More

Abstract The benchmarking tools is one of the key research tools in the world that help programmer to to develop and operate applications with the aim of reducing the cost of trial and error. In this study, after much investigation at eight countries in the field of protectionism of local product we select 8 countries with different culture and economy that include the United States of America, Australia, Great Britain, Canada, Malaysia, India, New Zealand and South Africa after that we identify more than 12 key factors that be done in all of this country, then at the second step we try to identify effective measures for implementation in IRAN then we interview with more than 15 experts in the field of economy and production , result is, producing eight mining Key Pivot suitable for implementation in the country aimed at increasing the public's consumption of domestic goods. Manuscript profile

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140 - شناسایی فرآیندهای کسب‌وکار (مطالعه موردی: شرکت ساماندهی صنایع و مشاغل شهر تهران)
Mehrdad Agha Mohammad Ali Kermani حیدر بیرانوند Atieh bozorgipour

مدیریت فرآیندهای کسب‌وکار یک روش‌شناسی نظام‌مند به‌منظور شناسایی، طراحی/ بازطراحی، ایجاد، مستندسازی، اندازه‌گیری، پایش و کنترل فرآیندهای کسب‌وکار، به‌منظور ایجاد ارزش برای مشتریان سازمان با چابکی بالاتر است. پژوهش حاضر با توجه به اهمیت بسیار بالای شناسایی فرآیندها به عن More

مدیریت فرآیندهای کسب‌وکار یک روش‌شناسی نظام‌مند به‌منظور شناسایی، طراحی/ بازطراحی، ایجاد، مستندسازی، اندازه‌گیری، پایش و کنترل فرآیندهای کسب‌وکار، به‌منظور ایجاد ارزش برای مشتریان سازمان با چابکی بالاتر است. پژوهش حاضر با توجه به اهمیت بسیار بالای شناسایی فرآیندها به عنوان سنگ بنای طراحی و بهبود مستمر فرآیندهای کسب‌وکار، به ارائه یک رویکرد جدید و بسیار کارا جهت شناسایی فرآیندهای سازمان پرداخته است. معماری فرآیندهای سازمانی عنوان این رویکرد می‌باشد. در ادامه، شرکت ساماندهی صنایع و مشاغل شهر تهران به عنوان مطالعه موردی مورد بررسی قرار گرفته است و سه مورد از فرآیندهای اصلی آن شناسایی‌شده‌اند. نتایج نشان می‌دهد که با استفاده از این روش، امر شناسایی و کشف فرآیندهای سازمان با دقت و کارایی فوق‌العاده بالایی صورت پذیرفته و در قالبی کاملاً استاندارد ارائه می‌گردد. Manuscript profile

Open Access Article

141 - طراحي مدل سیستم خدمات انعطاف پذیر FSS در نظام بانکی
freshte amin

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142 - A Functional Analysis of National Innovation System of IRAN
Javad Soltanzadeh Kavous Heydari Hamideh Dabbaghi Reza Ansari

Performance of Innovation system is one of the most important segments of planning in every country which is needed for economic and social prosperity, security and welfare. But the lack of achievement to scientific purposes in Iran indicates that there are many challen More

Performance of Innovation system is one of the most important segments of planning in every country which is needed for economic and social prosperity, security and welfare. But the lack of achievement to scientific purposes in Iran indicates that there are many challenges toward innovation system and its progress. In the other word, it is necessary for improving national innovation system to be affected by consistent and clear policies. It means that a kind of policies is needed which can define the contribution of each players in the innovation system and the rate of their participation. Achieving to this goal, makes us to use a scale for measuring the policies and let us to evaluate and identify the pros and cones. Also, this approach toward the innovation system makes it better than the past and helps us to create more functional and strategic policies in the future. For this goal, we study a wide theoretic framework and 16 previous studies to suppose a functional scale consist of five levels named: Management and policy making, Knowledge creation and accumulation, Knowledge diffusion, Knowledge exploitation and Infrastructure. The results show that there are 159 weaknesses and shortcomings in innovation system according to the opinion of experts. In addition we supposed 43 indicators related to five levels scale for making functional policies of innovation in the future. Manuscript profile

Open Access Article

143 - A model for change governance structures for implementation theocracy based velayat-e faqih

The Iranian people, led by Imam Khomeini revolted for the establishment of Islamic rule. Today the world's ‎dominant discourse is democracy and for this purpose, the nature of the government of Iran became Islamic Republic that ‎democracy is form and Islamic is terms o More

The Iranian people, led by Imam Khomeini revolted for the establishment of Islamic rule. Today the world's ‎dominant discourse is democracy and for this purpose, the nature of the government of Iran became Islamic Republic that ‎democracy is form and Islamic is terms of content of government. Due to the lack of experience of Islamic countries in ‎democratic, western systems of governance was accepted to implement democracy. For Islamization of the government, it ‎placed the Supreme Leader at the head and the Guardian Council supervisory of parliament. Now, after nearly four decades ‎is essential to be revised in the governance structures. If there is a fault in the system should be desgined a system based on ‎religious approch and according to the conditions implement that in the absence of Imam Islamic roles should be ‎implemented. ‎ The study based on religious principles, characteristics of Islamic government and conditions of our country a ‎model for implementing religious government is designed. Content analysis method is used to obtain principle that should ‎be considered in the design of governance structures. For finding religious (Islamic) government a questionnaire among 30 ‎people who were selected snowball was distributed and analyesd with AHP method. For the realization of these features ‎according to religious principles and features of Iranian people, a system was designed that accordind to the idea of ten of ‎experts was revised. ‎ Keywords: neighborhood management, theocracy, theocracy structure, urban managementthe supreme leader.‎ Manuscript profile

Open Access Article

144 - Choose the best suppliers with a decision support system based on self-organizing neural networks in Oil Projects
Meysam Jafari Eskandari mostafa yousefi

One of the most essential activities to create the appropriate supply chain is supplier selection process. The system must be capable of providing buyer's requirements in terms of quality products, at affordable prices and at the appropriate time and volume. The nature More

One of the most essential activities to create the appropriate supply chain is supplier selection process. The system must be capable of providing buyer's requirements in terms of quality products, at affordable prices and at the appropriate time and volume. The nature of these decisions is usually complex and unstructured. In this study, self-organizing neural networks for decision making for the supplier selection decision is provided in a decision support system environment. Using self-organizing neural networks as a clustering techniques, suppliers clustered. new supplier standards compared with spikes winner and will decide on accepting or rejecting provider. The output of the model is supplier selection and evaluation by appropriate conditions for new suppliers. Manuscript profile

Open Access Article

145 - Proposing a superior model to localize technology in petrochemical industry by using of fuzzy multi-criteria decision-making method
Mohammad ali shafia Alireza Aliahmadi Ali Bonyadi Naeini Mir Hamid Taghavi

The concept of indigenous technology and localization of technology, have been discussed in various circles, especially at the scientific and technological communities of developing countries. When these words are expressed, most minds are focused on the traditional ind More

The concept of indigenous technology and localization of technology, have been discussed in various circles, especially at the scientific and technological communities of developing countries. When these words are expressed, most minds are focused on the traditional industry. But in matters relating to technology transfer process and the need to consciously deal with imported technology, the concept of these words refer to the creation of structure and context for understanding and discovering of technical knowledge of imported technology and in fact, confirm the realization of a process that includes learning, absorption, reformation, compliance, internal development and big and small changes, and finally, the mastery of imported technology, innovation and its dissemination. While the mechanism of innovation in industrialized countries was well understood, but the process of localization and technology transfer that is considered as the main mechanisms of industrial development in developing countries, is still not clear.The statistical population of the study consisted of 40 managers, specialists and experts in the petrochemical industry, which has been selected by purposive sampling. In the current study, factors affecting localization of technology were extracted based on research literature and researchers studies in this field and successful experiences at academic center for education culture and research of Iran University of Science and Technology, Medical equipment manufacturing industry, Deffence industry, and Tajrobeh Nour Turbine Company as pertinent organizations involved in the issue. Methods used in deriving these factors are semi-structured interviews with experts in the petrochemical industry and validation method in the qualitative research. Quantitative techniques used in this research are: Fuzzy Analytical Network Process (FANP) to rank the criteria and sub-criteria, Fuzzy DEMATEL to determine the internal relationship between criteria and Fuzzy TOPSIS to prioritize models. The results show that there is a superior model to localize the technology in petrochemical industry. Manuscript profile

Open Access Article

146 - An Integrated DEMATEL and Fuzzy ANP Techniques Based Assessment Model For Intrapreneurship with Approach EFQM

In today's world, quick changes have varied the competition and also have faced organizational stakeholders with world’s challenges. In this turbulence environment, Intrapreneurship is functionality that can save today's systems as a new phenomenon in the economy at thi More

In today's world, quick changes have varied the competition and also have faced organizational stakeholders with world’s challenges. In this turbulence environment, Intrapreneurship is functionality that can save today's systems as a new phenomenon in the economy at this critical period and play a more active role in economic development. Today, business excellence models also have an important role to deploy the key factors of organizational success and make performance improvements. These models provide the assessment criteria in both enablers and results and make guidelines for organizations to measure their progress and performance in the field of quality and organizational excellence. So it allows creating the needed infrastructure and capabilities for Intrapreneurship based on the EFQM Excellence Model. Therefore, after identifying the effective factors of implementation Intrapreneurship, these features are classified due to their nature at four main criteria include "leadership", "Policy and Strategy", "employees" and "partnerships, resources and processes" that all of them are the enablers of the EFQM model. This paper presents an analytical modeling method that makes practicable a qualitative relationship between the elements of Intrapreneurship. We used the integrated approach of fuzzy Dematel and fuzzy modeling network analysis to determine the relationship and weight relative importance of each element in model. The results indicated “leadership” at the main criteria level has the most highly effect and “employees” has the most important coefficient. Also "senior management support" has the highest importance coefficient and highly effect in the sub-criteria. In this study we presented individual entrepreneurs and Intrapreneurship assessment model that is a comprehensive model and can be used in different organizations and finally we evaluated this model in Iran Power Development Company. Manuscript profile

Open Access Article

147 - Exploring driver's refueling behaviors and tendencies in order to design the hydrogen fueling stations infrastructure (Case Study: Mashhad city
Ehsan Lotfi Reza Sheikh Bozorgmehr Ashrafi

The aim of this paper is to present an optimization model in order to make a strategic plan to develop hydrogen refueling stations in a city when Origin–Destination (OD) data are not available. This model assumes two objectives: maximizing the traffic covered by the sel More

The aim of this paper is to present an optimization model in order to make a strategic plan to develop hydrogen refueling stations in a city when Origin–Destination (OD) data are not available. This model assumes two objectives: maximizing the traffic covered by the selected hydrogen refueling stations and minimizing the average distance of the city’s inhabitants to the nearest hydrogen refueling station. As OD data are considered to be unavailable, positioning the stations in the highest traffic zones is avoided by a new constraint that takes into account information on the distribution of existing conventional refueling stations. This model is applied to Mashhad of about 3 thousand square with a population of around 3 million. This application had used the results of a survey on more than 200 drivers on their current refueling preferences, their willingness to use alternative fuel vehicles and their minimum requirements (regarding maximum distance to be traveled to refuel and number of stations in the city) when establishing a network of alternative refueling stations Manuscript profile

Open Access Article

148 - The Impact of Brand Extension Success Drivers on Attitude toward Brand Extension with Role of Mediator Service Quality (Case Study: Day Bank and Service Companies with Day Brand in Isfahan City)
Ali Kazemi Hajar Rafie Azarnoosh Ansari

Manuscript profile

Open Access Article

149 - Design human resource strategy according to jobs grouping in Tehran UAST
seyed aliakbar ahmadi freshte amin مجتبی کاتب reza rasouli

Human resource has earned basic position and become a strategic factor in organizations in recent years. This research is fulfilled by using Mesholm & bamberger model for separation of jobs grouping with the goal of design of human resource strategy in the University More

Human resource has earned basic position and become a strategic factor in organizations in recent years. This research is fulfilled by using Mesholm & bamberger model for separation of jobs grouping with the goal of design of human resource strategy in the University of Applied Science and Technology (UAST). Managers and experts formed statistical society of this research and the data is extracted through questionnaires, document study and interview with managers and experts. in this research, strategic coordinates were determined and proper human resource strategies were identified for any group of jobs after data processing. Results show that in the existing situation of UAST Paternal strategy is the dominant human resource strategy according to the experts attitudes. In this research, human resource strategies are also presented in order of separation of jobs grouping in UAST. Manuscript profile

Open Access Article

150 - Design and Presentation model of competency-based succession management system of Islamic Azad University managers (research based on qualitative approach grounded)
ALI RAEIS POOR siros tadbiri ehsan sadeh alireza afsharnejad

Succession management is an forecasting an organized effort by the organization to maintain the continuity of leadership in key positions and ensures capital development knowledge for the future.Studies have shown that even in developed countries can be seen succession More

Succession management is an forecasting an organized effort by the organization to maintain the continuity of leadership in key positions and ensures capital development knowledge for the future.Studies have shown that even in developed countries can be seen succession at the low level of university . This study aims to explain and modeling for succession management system, Islamic Azad University, using a qualitative approach has been grounded theory.In the present study is to collect data on in-depth interviews among 22 qualified experts, former and current executives and faculty members in research then sampling was chosen. The present study in terms of goal is applied research with a developmental approach and In terms of data collection and data analysis nature is qualitative research and environmental survey. The results of data analysis in three stages open coding, axial coding and selective coding showed nine categories of the model paradigm including causal conditions, pivotal concept meritocracy, strategy deployment, underlying factors and confounding conditions and conditions facilitator and the consequences of the process of succession planning and management at the University of relations between different dimensions reflect it. Manuscript profile

Open Access Article

151 - Investigating organizational characteristics during the go-go and adolescence stages using the PAEI framework and the system dynamics approach
Ramin Mowlanaour Fatemeh Saghafi

Understanding the characteristics of an organization during different stages of its lifecycle help us make appropriate decisions at each stage in order for solving any problem. Employing the PAEI framework proposed by Adizes, and the system dynamics approach, we have an More

Understanding the characteristics of an organization during different stages of its lifecycle help us make appropriate decisions at each stage in order for solving any problem. Employing the PAEI framework proposed by Adizes, and the system dynamics approach, we have analyzed the characteristics and behavior of an organization during the go-go and adolescence stages of its lifecycle. Moreover, using the system dynamics analysis approach, we have plotted the causal feedback loops and stock-and-flow diagrams of each stage of the organizational lifecycle. Then, the output of the simulations of 100 months of the go-go and adolescence stages of the organizational lifecycle performed in the VENSIM software are obtained .Finally appropriate strategies have been proposed for tackling the problems that the organization may face in each stage of its lifecycle. Manuscript profile

Open Access Article

152 - Build, reliability and validation of Knowledge Management questionnaire based on the model of Nonaka and Take Uchi in Payam Noor University
abbas abbas por mohamad reza nili ahmad abadi esmat momeni Farhad Kianfar

The purpose of this study was to construct reliability and validity of Knowledge management questionnaire scale among faculty members of Payam Noor University. In this research, due to the wide extent of the statistical society of this university and the uniformity of t More

The purpose of this study was to construct reliability and validity of Knowledge management questionnaire scale among faculty members of Payam Noor University. In this research, due to the wide extent of the statistical society of this university and the uniformity of the organizational and educational structure of this university in the country, the faculty members of the centers and units of Payam Noor University of Khuzestan province in the academic year of 2016-2017 were selected as the statistical population of this research. Was studied in this research, a scale has been prepared based on the Knowledge Management Model of Nonaka and Take uchi, which evaluates the status of knowledge levels and its conversion processes. This scale was distributed electronically and in a presence among 171 faculty members of 31 centers and Payam Noor University of Khuzestan province. Cronbach's alpha coefficients were used to measure the reliability of the scale and its value was 0.84 for the whole scale. The factual and content validity of the scale was confirmed by 5 experienced experts. In order to assess the construct validity, factor analysis was also performed using principal components along with Varimax rotation. The extent of the explanation of the variance of variables for the eight factors extracted is 66/77 of the total variable variance. Also, the other results of the study and the construction of the current questionnaire are that the questionnaire is prepared in such a way that it can identify the centers of knowledge production and how to distribute information and knowledge in the target society. In fact, questionnaire questions can set the ideal, purpose, and ideal of an organization in such a way that the organization can achieve its purpose according to their implementation. Manuscript profile

Open Access Article

153 - Enterprise Architecture Maturity Assessment Model in an Iranian Bank
masoud asgarimehr Kamran Feizi Ali Khatami Firoozabadi Seyyed Habib Allah Tabatabaiyan

Enterprise architecture is considered as one of the effective ways of aligning information technology with business. In order to use the benefits of Enterprise architecture, the growing trend of its implementation in the organization should be considered. For this purpo More

Enterprise architecture is considered as one of the effective ways of aligning information technology with business. In order to use the benefits of Enterprise architecture, the growing trend of its implementation in the organization should be considered. For this purpose, it is necessary to use control and evaluation tools. Enterprise architecture maturity assessment, as one of the effective methods of managing enterprise architecture process, is very important. The goal of maturity assessment is to determine the current status of the organization and to draw a clear picture of the future growth path of the organization. Today, the importance of maturity assessment in various organizational areas is becoming increasingly evident. However, in this area, in the field of financial and banking institutions, due to the complexity of the architecture of information technology and organizational architecture in these institutions, no significant activities were undertaken. Therefore, the present study aims to provide a new and customized model, in order to measure the maturity level of enterprise architecture, in one of the largest banks in Iran. For this purpose, after the extraction of the subject literature, the study and observation of the target bank have been dealt with. The descriptive approach and the structural equations have been developed and then the conceptual model has been extracted. The model includes 3 dimensions, 23 variables and 75 indicators Manuscript profile

Open Access Article

154 - Investigation the effect of employee involvement on organizational citizenship behavior with moderating role of organizational identity
seyyed morteza ghayour Ali pourang Seyed ali ghaderi elham nasiri

Human resource is the most important resources in organization, which influences organizational direction and performance. Organizational citizenship behavior is a desired consequence that managers tend to increase it among human resources. The aim of this study is to i More

Human resource is the most important resources in organization, which influences organizational direction and performance. Organizational citizenship behavior is a desired consequence that managers tend to increase it among human resources. The aim of this study is to investigate effects of job involvement on organizational citizenship behavior with moderating role of organizational identity. The population of study is Iran Insurance Company agencies (representatives) in Mashhad, with 300 agencies. Two-stage cluster sampling method was used with regard to the distribution of agencies in Mashhad. 167 agencies were determined for sampling size using Morgan table. Data collection tool were three questionnaires which their validity confirmed through construct validity and reliability were assessed using Cronbach's alpha. To ensure of returning adequate questionnaires, 170 questionnaires were distributed and 167 questionnaires were returned. Data analysis using structural equation modeling and partial least squares (PLS) was conducted. The results showed that job involvement has significant positive effect on organizational citizenship behavior. Also, organizational identity has moderating role in the relationship between job involvement and organizational citizenship behavior. Manuscript profile

Open Access Article

155 - Identifying Evaluation Criteria for the Political Behaviors of Chief Administrative Officers at Bank Maskan Iran Using DEMATEL - Fuzzy Delphi Technique
Naser Poursadegh Rashid Zolfaghare zaferani Amir Rezaee

The role of effective and efficient management is becoming more important in today’s competitive world which is undoubtedly full of complexity, ambiguity, and uncertainty in challenging situations, competitions, and conflicts. People associate power with many advantages More

The role of effective and efficient management is becoming more important in today’s competitive world which is undoubtedly full of complexity, ambiguity, and uncertainty in challenging situations, competitions, and conflicts. People associate power with many advantages; therefore, they make many efforts to gain it in organizations. Battling for power raises the discussion of political behaviors in organizations. The aim of this study was to present a multi-index decision-making fuzzy hybrid model of qualitative analysis to identify the dimensions and indices of political behavior occurrence among CAOs at the branches of Bank Maskan in Tehran by using a fuzzy Delphi technique. Moreover, the decision-making trial and evaluation laboratory (DEMATEL) technique was employed to determine how influential and influenceable the indices were. The statistical population included 20 CAOs (Bank Maskan) with at least 10 years of executive and management experience. The research results indicated that Personal Characteristics became known as the most influential dimension with the highest value of (R-J) (1.244) among the evaluation criteria for political behaviors of CAOs at Bank Maskan. Moreover, Occupational Attitudes became identified as the most influenceable dimension according to the lowest value of (R-J) (1.358). Given the highest value of (R+J), Personal Characteristics interacted the most with other dimensions (1.244). Manuscript profile

Open Access Article

156 - A dynamic combination multi criteria decision making in the paper manufacturing industry based on fuzzy VIKOR type 2 approach
Meysam Jafari Eskandari ramin sadeghian fataneh yarahmadi mostafa yousefi

Paper manufacturing industry is one of the prominent and impactful industries in countries and societies. Leak of knowledge, awareness, information and etc. is affiliate to the existence of paper and without it, there is no chance of saving and recording the information More

Paper manufacturing industry is one of the prominent and impactful industries in countries and societies. Leak of knowledge, awareness, information and etc. is affiliate to the existence of paper and without it, there is no chance of saving and recording the information. Each year a significant amount of paper is being produced and consumed in the world and the turnover of this industry is significant. In this research the focus is on paper industry and the providers of this service and we are seeking to prioritize the decisions based on merging of fuzzy model of second type with decision making of several complex dynamic indexes. With VIKOR in paper industry. First of all, 5 important decisions have been identified by the expertise in paper industry that includes 1) An attempt to include technology and new machines 2)Investigating on new products and diversification of products 3) Educating employees and managers 4) Organizing technical production, storage and managing the employers 5) Suitable pricing and advertising to attract new inside and outside consumers Also 6 criterions have been proposed to evaluate these decisions For evaluating the decisions, we have used the fuzzy VIKOR approach of type 2 and after going through research stages, decision number 1 and 2 gained the most priority. Manuscript profile

Open Access Article

157 - Developing and explaining of the performance enhancing model of company based on the effective components of intellectual capital and organization entrepreneurship
mirza hasan hosseini Aliakbar Jowkar Zynolabdin Rahmani Elham Keshavarz

According to importance of subject, the aim of this study is to evaluate and rank factors of intellectual capital and organization entrepreneurship that aims to improve the performance of corporation. Therefore, after reviewing the literature and interviews with profess More

According to importance of subject, the aim of this study is to evaluate and rank factors of intellectual capital and organization entrepreneurship that aims to improve the performance of corporation. Therefore, after reviewing the literature and interviews with professors and coil industry experts, intellectual capital, organization entrepreneurship and firm performance factors were identified. After designing and distributing questionnaires among coil industry experts, priority and importance of each of these factors with using Fuzzy TOPSIS, FAHP, vikor, ELECTRE were evaluated. According to the results of the above methods in cases not compatible with each other, to achieve the overall ranking of integration methods (POSET) that includes: rating average method, Borda method, Copeland method and integration phase (POSET) has been used. The results obtained from FAHP method, according to the company's performance improvement indicate that the net profit is the most important subcategory of the factors affecting corporate performance improvement; competitive advantages, customer retention, market value of the company; innovation capacity and volume of transaction are at ranking highest respectively. The results obtained from FAHP method indicate that organization entrepreneurship is more significant than intellectual capital of the factors affecting corporate performance improvement. Different Ratings have offered for intellectual capital and sub-scales of Human capital, Structural Capital, Relational Capital, Innovation Capital and Customer Capital factors. To reach a consensus, it was used in the ranking of integration (POSET) method and based on integration (POSET) method is most important factors of intellectual capital that helps to improve company performance improvement in order of importance include: Human capital, Structural Capital, Relational Capital, Innovation Capital, Customer Capital factors and also, the most important factors of Human capital, Structural Capital, Relational Capital, Innovation Capital, Customer Capital regarding to company performance improvement in order of importance Include: Leadership ability, Employees’ competence, Employees’ experience, Employees’ creativity, Individual-level knowledge, Customer satisfaction, Motivation of the personnel, Customer loyalty, Employees’ attitude, Organizational structure, Staff’s experience, Organizational learning, Marketing capability, Databases, Management system, Use of knowledge, Strategically values, Operation process, Information system, Corporate culture, Brand value, Mission-vision, Relationship with suppliers and competitors, Size of organization, Innovation culture, Relationship with other organization, Market intensity, Company lifecycle, Customer appropriateness, Innovation mechanism and Innovation achievements. based on integration (POSET) method is most important factors of organization entrepreneurship that helps to improve company performance improvement in order of importance include: structural factors, underlying factors, behavioral factors and also, the most important factors of structural factors, underlying factors, behavioral factors regarding to company performance improvement in order of importance Include: Entrepreneur organization structure, Entrepreneur organization strategy. Reward system, Political/ governmental factors, Decision making/control, Infrastructure, Organizational culture, Management Support, Communications, Financial system , Availability to resource, Technology, Performance evaluation system, Uncertainty/ changes, Employee empowerment, Information system , Complexity, Research and development system , Risk Taking, Market, Employee's characteristics , Team spirit, Manager characteristics, Foresight , Self-Efficacy ,Creativity and innovation, Previous experience and Entrepreneur Organization leadership style Manuscript profile

Open Access Article

158 - Explanation of Human Resource Development Model Based on Islamic-Iranian Model
vahid nasehi far saeid Askari Masule

This study seeks to explain human resource development models based on Islamic-Iranian model of progress in line with a generalized model in the selective ministries of Iran. The research method is descriptive-survey and is based on cross-sectional data. The questions a More

This study seeks to explain human resource development models based on Islamic-Iranian model of progress in line with a generalized model in the selective ministries of Iran. The research method is descriptive-survey and is based on cross-sectional data. The questions are descriptive and hypotheses are relational. The main question of the research involves how the integrated model of development of human resources based on Islamic-Iranian model of progress in the ministries of Iran is. The population mean test was used to test the hypotheses and Friedman test was used to prioritize variables. Thirteen hypotheses were defined based on the models of previous studies. The population of the study includes all vice presidents and directors of human resources development who are at service for the year ended in 1395 in the selected governmental ministries. The findings of the hypotheses testing indicate the confirmation of all the variables influencing the research model. According to the results of the confirmatory factor analysis, from the organizational perspective factors like organizational justice, cross-organizational factors, training, hardware factors of the working environment, indigenousness of the model, knowledge management, national factors and software factors of the working environment and from individual perspective factors like faith-centeredness and engagement of the employees are effective on the development of human resources based on Islamic-Iranian approach of progress. Finally, the final version of the research model extracted by using confirmatory factor analysis and its fitting was approved. Manuscript profile

Open Access Article

159 - Identifying and ranking the effective factors on hospital teams' productivity using ANP-BWM approach (A case study: The Sadjad hospital in Tehran)
Abdolreza Karimi Marzieh Mozafari Rambod Barandoost

Health care services are of the most important operations which are usually done inside teams. This paper aims at identifying and ranking the hospital teams' productivity indices. For this purpose, the effective factors that influence hospital teams' productivity have b More

Health care services are of the most important operations which are usually done inside teams. This paper aims at identifying and ranking the hospital teams' productivity indices. For this purpose, the effective factors that influence hospital teams' productivity have been identified through literature study as well as experts survey. These factors then have been reduced to 34 criteria using a screening approach and then categorized into 9 main groups. Internal relations among the factors have been examined using statistical tests. We proposed a new ANP-BWM approach combining the analytical network process (ANP) and best-worst method (BWM) to rank the factors. The proposed ranking approach can significantly reduce the number of pairwise comparisons in ANP method. Finally, in the case of Sadjad hospital, 12 nursing teams have been selected and investigated. Results show that “the quality of services” has the most and “the permanent employment” has the least impact on nursing teams’ productivity. Manuscript profile

Open Access Article

160 - Designing lay-off pattern of human resources in local organizations (Case study: Municipalities of Esfahan province)
محسن صانعی

The purpose of this research is to present a pattern regarding lay-off in local organizations (a case study about municipalities of Esfahan province) and also to analyze the impact of structural, behavioral and individual factors on lay-off and its aspects. The method u More

The purpose of this research is to present a pattern regarding lay-off in local organizations (a case study about municipalities of Esfahan province) and also to analyze the impact of structural, behavioral and individual factors on lay-off and its aspects. The method used to do this research is descriptive and correlative .The method used to collect information is mixed (qualitative and quantitative).In the first stage (qualitative approach), the subjects were 22 experts who had suitable information about the issue of lay-off. A lay-off pattern and the influential factors on lay-off were designed using the fuzzy Delphi method and also fuzzy logic. These two methods were used to have more correlation between the views of the experts. Then, in the quantitative part, a questionnaire was designed in order to evaluate the pattern and then after reviewing the validity of the questionnaire through Exploratory Factor Analysis, it was given to some managers who, based on Judgmental Sampling, had been chosen out of managers of branches and units of municipalities in Esfahan province. The relationships between components of the model were reviewed using structural equation model. The findings demonstrated that the hypotheses were confirmed and the effect of individual, behavioral and structural factors on lay-off, the mutual effect of behavioral and structural factors and also the effect of individual factors on structural and behavioral factors are meaningful and direct.To this end, municipalities can take the right decisions, which are based on the views of experts, about the time of lay-off, the branch or the people who are going to be laid off and also the influential resources in lay-off. Manuscript profile

Open Access Article

161 - Identifying factors affecting bancassurance desks efficiency, Case study: Bank MELLAT and MA Insurance
حمیدرضا نورعلیزاده علی بنیادی نایینی Mohsen Sadeghi

A majority of studies around efficiency assessment just estimate it. Indeed, they don’t address the roots of inefficiency of DMUs. These shortcomings could be resulted from silo approaches conducted by researchers. Our research aims address this gap. We propose a two-st More

A majority of studies around efficiency assessment just estimate it. Indeed, they don’t address the roots of inefficiency of DMUs. These shortcomings could be resulted from silo approaches conducted by researchers. Our research aims address this gap. We propose a two-stage procedure in which first, the efficiency of bancassurance desks are estimated by DEA (Data Envelopment Analysis) and then, roots of inefficiency are identified by a survey designed based on enabler section of European Foundation for Quality Management model (EFQM) and conducted among bancassurance desks employees. This study is applied in terms of purpose, and mathematical as well as statistical in terms of data analysis. The population of this study consisted of all bancassurance desks of BANK MELLAT in 2015. After efficient and inefficient branches of bancassurance have been estimated and ranked, in order to identify factors affecting efficiency, a questionnaire designed according with criteria of EFQM. Reliability of questionnaire was tested by Cronbach's alpha coefficient, and normal distribution of data was tested by using the Kolmogorov-Smirnov test. The effects of variables (factors) on efficiency were evaluated via regression analysis, then obtained answers were tested for research questions. The results of ranking the impact of factors on the efficiency of bancassurance desks showed that employees, partnerships and resources, products and services, strategy, and leadership are the efficient factors, respectively. Manuscript profile

Open Access Article

162 - Identification and Classification of Action Plans Influencing Sustainable Production, using Repertory Grid and Principal Component Analysis Case Study: Industrial Production Companies in Semnan Province
Mohammad ali Shariat Soleyman Iranzadeh Alireza Bafandeh Zendeh

The production sector has come under severe pressure to both cope with its problems and maintain competitiveness, by such factors as diminishing natural resources, climate change, worsening environmental pollution, ecological incompatibility of the industrial age activi More

The production sector has come under severe pressure to both cope with its problems and maintain competitiveness, by such factors as diminishing natural resources, climate change, worsening environmental pollution, ecological incompatibility of the industrial age activities with the environment, and the decline in quality of human life due to the increasing global industrialization. Meanwhile, sustainability, especially in production, and progress towards sustainable production have grown in importance for developed countries aiming to overcome their challenges for a sustainable development. Sustainability is an increasingly significant need for human activities, and achieving a sustainable development has turned into a major priority for human development. Sustainable development is a landscape that simultaneously targets social, economic, and environmental issues in general within the process of development. Meanwhile, the concept of sustainable production, which is intertwined with the concept of sustainable development, targets manufacturing companies and service providers. This study is focused on sustainability of manufacturing businesses, aiming to both identify sustainable production constructs, and evaluate and classify programs that can play a more effective role in this regard. First, dimensions and constructs of sustainable production were identified through interviews and relying on repertory grid technique, from the viewpoint of 33 managers in successful industrial production companies with at least five consecutive and sustainable years of activity across Semnan Province in Iran. Then 33 personal repertory grids and a total of 175 primary personal constructs were elicited for sustainable production. These constructs were explored and analyzed, and an aggregated grid consisting of 87 secondary constructs was drawn. Next, using principal component analysis (PCA), the principal constructs contributing to sustainable production were categorized into two major concepts and their components were determined Manuscript profile

Open Access Article

163 - Investigating Effect of Technological Variables and Organizational Learning on Organizational Performance Through the Mediation of Organizational Innovation (Case Study: Iranian Industry Bank)
Mahdi Joneidi Jafari Mohammad Aghdasi

This paper examines the effects of technological variables, including top management support for technology, on the development of technological skills, technological distinctive competencies and organizational learning. It also examines the effects of technological dis More

This paper examines the effects of technological variables, including top management support for technology, on the development of technological skills, technological distinctive competencies and organizational learning. It also examines the effects of technological distinctive competencies and organizational learning on organizational innovation. How these variables affect organizational performance. This study was conducted using a descriptive-survey research method with a sample of 30 banks approved by the Central Bank of Iran using a questionnaire and through structural equation method. The results of the research show that: (1) top management support has a positive impact on the development of technology skills, technological distinctive competencies, and organizational learning. (2) Technological distinctive competencies and organizational learning, directly or indirectly through organizational innovation, have a positive impact on organizational performance. It was also confirmed that innovation has a positive impact on organizational performance. Research also has recommendations for business professionals that the creation of merit is complex and a long-term process that should be pursued with the long-term strategy of the company. Therefore, the involvement of management through the design of an entrepreneurial strategy is also a major issue. Manuscript profile

Open Access Article

164 - Performance measurement system in urban transportation usin BSC-ANP
سید علی سرکشیکیان علیرضا معینی Alireza Aliahmadi

The main objective of this research is to develop a performance measurement system for a desired urban transportation system based on its values, mission, and vision. Based on investigating of different performance evaluation models, the performance measurement system w More

The main objective of this research is to develop a performance measurement system for a desired urban transportation system based on its values, mission, and vision. Based on investigating of different performance evaluation models, the performance measurement system was designed through Balanced Scorecard (BSC). Prioritization of Balanced Scorecard perspectives and indicators was also conducted using Analysis Network Process (ANP) and questionnaires collected from the expert team. Nominal group technique was used by the expert’s team to determine and confirm the results. In addition, to determine performance evaluation indicators, related literature, general policies, successful experiences and scientific breakthroughs were considered and the opinions of experts were extracted in consecutive meetings. Eventually, development of a sustainable, Justly, safe, economical, fast, and comfortable transportation system, with maximum efficiency and minimum Undesirable effects on human health and environment, were defined as the most important values, and the missions of transportation managers have defined accordingly. Training, demand management and the average level of managers’ education and experience were selected respectively as the most important evaluation criteria in urban transportation measurement. Manuscript profile

Open Access Article

165 - Measurement of Economic-Management Tourism Dimensions of Religious, Modern and Local Tourism in Iran
سمیرا متقی asghar abolhasani

Different dimensions of tourism and its relations with religious is an important issue in state management and religious stability planning. According to the important of recognizing correlation between different types of tourism with economy, the paper has studied the More

Different dimensions of tourism and its relations with religious is an important issue in state management and religious stability planning. According to the important of recognizing correlation between different types of tourism with economy, the paper has studied the tendency of managers to modern, local and religious tourism. In fact, the paper is measured the quantity of managers tourism tendencies. A researcher-made questionnaire was used to collect information. The results showed that the relationship between all independent variables of research with the dimensions of collective tourism (religious, local/Eco-Tourism and modern) was significant. Among the variables, the value tendency system with a coefficient of 0.13 and religiosity with a regression coefficient of 0.255 are the most effective variables on religious tourism. The results also show that the variables of language and dialect with an effect level of 183/0, education with a coefficient of 142 religiosity with a coefficient of 0.41 are the most effective variables on local tourism. In the case of modern tourism, the variables of the value tendency system with the effect of 0.136, and religiosity with the coefficient of regression of -0.176 are the most effective variables on modern tourism. Manuscript profile

Open Access Article

166 - Compilation Crisis Management Indicators with the Approach of Removing the Quran from Forgetfulness (Case Study: Calf Worship Crisis People of Moses)
Ali Nejatbakhsh Isfahani Ezatollah molaeiniya

Social, political, cultural and ideological crises on the one hand and the need to guide and lead the human society on the other hand necessitate the need to use an original thought in divine sovereignty. Since the philosophy of verses of revelation is not specific to a More

Social, political, cultural and ideological crises on the one hand and the need to guide and lead the human society on the other hand necessitate the need to use an original thought in divine sovereignty. Since the philosophy of verses of revelation is not specific to a particular society at a certain time, the safest way to guide the society can be extracted from the teachings of the Quran and its operationalization can be facilitated in the current era. In this research, enjoying the Quranic verses, the researcher has studied the life and tradition of Moses in the form of indices before, during and after the crisis along with providing a conceptual model developed by the researcher and validated by university and seminary professors. The research method is the seminary traditional deductive method. This means that the needed information is collected by analyzing the content of the verses Result: crisis management in his tradition According to the Quran, Moses had special features which made him a significant comprehensiveness. In fact, the most useful way to guide human beings and save them from the yoke of captivity, corruption, etc. is the adherence to the teachings of the divine, on the other hand the great event of prophetic movement of Imam Khomeini, the need to analyze issues related to management and leadership has become inevitable from the perspective of Islam. Therefore, by knowing Moses tradition and principles of crisis management on issues concerning the today's society and relying on the achievements of this research, the problems and crises can be faced simply. It is better to use these teachings in the face of crises to help the great leader in dispelling the management concerns, especially the demands of the spiritual leader of the Muslim world. Manuscript profile

Open Access Article

167 - The Effect of the Green human Resource Management on the Social Legitimacy with Mediating Role of social responsibility (Esfahan,s Mobarakeh Steel Company as a Case Study)
mojtaba farrokhi ali nasr esfahani ali safari

The purpose of this study is to investigate the effects of Green human resource management on the social legitimacy through mediating variable of the social responsibility. This study is applied and the method of data collection, descriptive and correlational and base More

The purpose of this study is to investigate the effects of Green human resource management on the social legitimacy through mediating variable of the social responsibility. This study is applied and the method of data collection, descriptive and correlational and based on the methodology of structural equation modeling. The population consisted of 270 office workers were Esfahan,s Mobarakeh Steel Company has determined that the sample size by simple random sampling based on Grjsy and Morgan table, 159 individuals were determined. A questionnaire to collect information green human resource management and social responsibility are two standard questionnaires Galbraith (2010) and questioning the social legitimacy of a domain and colleagues (2013) were used. To assess the validity of the methods from teachers and experts and content validity using Cronbach's alpha was used to determine the reliability of the questionnaire. Test of hypotheses using structural equation modeling by AMOS software was used. The results of the study showed that green HRM social legitimacy with path (0/49), human resource management, social responsibility Green on a path coefficient (0/69) as well as social responsibility over social legitimacy with path (0/78) impact resulting social responsibility as a mediator in human resource management influence green social legitimacy with path (0/53) is effective. . Manuscript profile

Open Access Article

168 - Prioritize Allocating Budget For Civil Project In Ministry of Sience, Research and Technology Using Fuzzy Anatical Hierarchy Process and Fuzzy Topsis
Alireza Aliahmadi Mohsenali Shayanfar Mostafa Farmani

Recently, decisions and debates related to it, such as the allocation of credits for planes and projects at the country level and at managerial levels, are a major issue in organizations, ministries and official institutions of the country. The proposed model for budget More

Recently, decisions and debates related to it, such as the allocation of credits for planes and projects at the country level and at managerial levels, are a major issue in organizations, ministries and official institutions of the country. The proposed model for budget allocation is a tool for accelerating decision making by managers. In this research, which was conducted to prioritize development projects at Science Research and Technology ministry , in addition to the management decision making quicknessusing, it has been tried to answer the question ,which is the most appropriate choice among options available (projects) using multi-index models? This method is based on decision-making and decision-making matrix basis. To this end, in this research, a multi-index model is used to answer what factors are to be allocated This research studies how to design aeffective model for allocating credit to development of the construction projects in the Ministry of Science, Research and Technology using multi-criteria techniques. The purpose of this research is to identify and rank effective indicators on credit allocation and Their grading (importance coefficient) and choosing the optimal option and preparing a credit allocation model. After initial refinement among the indicators and criteria, using the fuzzy hierarchical process method and the fuzzy topisation method, which are the multi-Criteria decision-making methods and with the help of MATLAB software and other related software which is one of the most important tools for accelerating multi-criteria decision-making techniques, criteria and indicators are ranked and weighted. Manuscript profile

Open Access Article

169 - Evaluating the crowdsourcing key factors and its impact on project success
Mir Hamid Taghavi Alireza Aliahmadi Mohammad ali shafia Ali Bonyadi Naeini

Crowdsourcing is one of the most important processes fundamentally changing the way that businesses, governments and humanitarian organizations look at the internet and mobile market. This new paradigm has root in participation under the collective wisdom and is emergin More

Crowdsourcing is one of the most important processes fundamentally changing the way that businesses, governments and humanitarian organizations look at the internet and mobile market. This new paradigm has root in participation under the collective wisdom and is emerging as the new business model to bring together the amateurs and professionals seeking to spend less time and, as a result, less cost to run the tasks. The objective of this study is to investigate the factors influencing crowdsourcing and its impact on project success in "Padideh Shandiz Company”. In order to conduct variables confirmatory factor analysis, the structural equation modeling based on partial least square method using the smart PLS 2 software was used. To this end, 200 managers and experts in Padideh Shandiz enjoying a good deal of knowledge in operational and research activities in crowdsourcing field were randomly selected and evaluated through questionnaire and interview. The results of the study revealed that (1) the participants have the greatest impact on crowdsourcing (2) crowdsourcing significantly impacts on the businesses performance and project success and (3) the customers’ satisfaction indicator serves as the most important factor in explaining the changes in project success. Manuscript profile

Open Access Article

170 - Developing a Performance Assessment Model for Industrial Organizations Based on Resilient Economics Policies and Sustainable Planning Based on Balanced Scorecard
hamidreza Masoudi Meysam Jafari Eskandari Alireza Aliahmadi

Each organization and in general each state, regardless of its activity, size and structure, is trying to improve its performance to the best of its ability to maintain its existence. Many of the criticisms of traditional performance evaluation systems are due to their More

Each organization and in general each state, regardless of its activity, size and structure, is trying to improve its performance to the best of its ability to maintain its existence. Many of the criticisms of traditional performance evaluation systems are due to their failure to measure and monitor multiple performance dimensions due to the over-concentration of indices that are lacking in efficiency. In this paper, attention has been paid to the effective components in mapping out the road for improving organizational performance with a special look at the balanced scorecard approach based on resistance policies. Accordingly, a study was conducted to identify the indicators that affect the performance of organizations, and one hundred and fifty identifiers were identified and in the structure of the balanced scorecard developed in the dimensions: 1- Customerism and customer needs 2. Financial empowerment and business Income 3. Main Processes and Support 4. Growth and Learning 5. Effectiveness and Impact on Society 6. Leadership and engagement with business. Then, using the factor analysis method, we reduced the indexes, which resulted in the index output dropping by 91% to 43 indexes. In the next step, after identifying the strategic factors affecting the future conditions of the industrial organizations, we developed the scenarios using the Wizard scenario software. In the final step, using the decision methods, we will examine the impact of indicators in different scenarios. Manuscript profile

Open Access Article

171 - Identification of factors influencing the decision-making behavior of individual investors and the related pattern Using the combination research approach
mohammadhossein abdorrahimian taqi torabi seyyedjalal sadeghisharif roya darabi

To achieve the goals, a hybrid research strategy has been used in this research. In qualitative research, 16 factors affecting the behavior of individual investors (availability, limited attention, self atribution, anchoring point, over confidence, gambler's fallacy, lo More

To achieve the goals, a hybrid research strategy has been used in this research. In qualitative research, 16 factors affecting the behavior of individual investors (availability, limited attention, self atribution, anchoring point, over confidence, gambler's fallacy, loss aversion, increasing risk appetite, justification, optimism, regret aversion , time horizon, control center, tolerance of ambiguity, confident- anxious, careful-impetuous) which was obtained through the method of analyzing the content of semi-structured interviews of capital market experts, which were based on the construction of a researcher-made questionnaire. In the quantitative section, the final model of decision-making behavior of the individual investors was extracted using structural equations and fitted out. In the capital market of Iran, the model of the behavior of individual investors begins with cultural factors. In other words, the underlying factor in the behavior of investors is the factor of culture. The theory that emotional biases are prior to cognitive biases is not confirmed in this research. Personality has a positive relationship with herding behavior. In other words, category of anxiety in stockholders, increases the volume of their herding behavior. Manuscript profile

Open Access Article

172 - The Effect Of Customer Knowledge Management Performance With Moderating Role Of Innovation Capability In Insurance Industry : A Case Study On Alborz Insurance Company
nasrin talaeefard Farhad Sanjarifard nader salehi

Abstract The general objective of this research is to identify the effects of customer knowledge flows on the performance and dimensions of innovation in organizations and to illustrate some of the important benefits of knowledge flows of customers in organizations. Wh More

Abstract The general objective of this research is to identify the effects of customer knowledge flows on the performance and dimensions of innovation in organizations and to illustrate some of the important benefits of knowledge flows of customers in organizations. Which benefits from the interaction between the external and internal environment and brings unique privileges to the organization. This research is descriptive-correlational. In this research, after identifying the factors and dimensions and indicators of variables, a researcher-made questionnaire was designed based on the Likert spectrum and distributed among 200 managers of the Alborz Insurance Company. Then performance measures and customer knowledge management, business innovation and business were categorized using structural equation analysis. Finally, the research model was evaluated using PLS software. The results of the research showed that customer knowledge management has an impact on business performance with mediating the ability to innovate in the insurance industry. Manuscript profile

Open Access Article

173 - Synergistic leadership, post-modern approach to human resource flexibility and voice behavior
Sead aibaghi esfehani Ramin Elahi Elahi

Nowadays, In developing countries the women's participation in senior sectors of the organizations is lower than men, thus glass ceilings and walls have limited horizontally and vertically movement of women in the organizations. The synergistic leadership theory is the More

Nowadays, In developing countries the women's participation in senior sectors of the organizations is lower than men, thus glass ceilings and walls have limited horizontally and vertically movement of women in the organizations. The synergistic leadership theory is the post-modern approach to leadership that conceptualized the presence of women in leadership positions of the leadership of the organizations as the synergistic agent in the organizations. This study aims to evaluate the effect of synergistic leadership on flexibility of human resources, in this evaluation the effect of the voice behavior of employees is considered as a mediator variable. This study is a practical search in terms of aim and is a descriptive survey in terms of method. The realm of study is the offices of social security organizations which is located in Tehran. For doing this study for measuring synergistic leadership in organization is used through the questionnaire of synergistic leadership, Thus after validation testes, reliability and validity were approved. Data analysis is done by using regression test and structural equations through software Amos and the findings of the research show the positive effect of synergistic leadership on the flexibility of human resources and also confirmed the positive and significant effect of synergistic leadership on the voice behavior of employees. Manuscript profile

Open Access Article

174 - The impact of human resource competencies on performance of knowledge- based companies
فیروز افشارفر abbas abbaspour

Human resource has been exposed to many challenges and developments in recent decades. These challenges and changes. Has affected all aspects of human resource functions, including custodians, units and human resources systems. Custodians of human resources in the era o More

Human resource has been exposed to many challenges and developments in recent decades. These challenges and changes. Has affected all aspects of human resource functions, including custodians, units and human resources systems. Custodians of human resources in the era of newly emerging are responsible new roles. Such roles that the custodians of human resources to effectively perform the tasks and activities have to do, are include strategic partner, functional export, Employee Advocate, human capital developer, This roles is to indicate what activities and actions must be performed. For playing efficient of roles, which requires new competencies of the human resources custodians in that field should be capable, the current research with studding aspects of competence in human resources, tried to investigate the efficient of this aspects on the organizational performance in Knowledge- based case study. Manuscript profile

Open Access Article

175 - Determining the core capabilities of the network of collaborators in Complex Product Systems R&D outsourcing (Case study: An industrial organization)
Hassan Torabi Hossein Dehghani poodeh Mohsen Cheshmberah Mohammad Hussein Karimi gavareshki Reza i Hosnav

Network of collaborators is the most important approach of organizations in CoPS R&D projects conduction as completing such projects requires specific resources and is beyond the capabilities of a single organization. Obviously the capabilities of the network of collab More

Network of collaborators is the most important approach of organizations in CoPS R&D projects conduction as completing such projects requires specific resources and is beyond the capabilities of a single organization. Obviously the capabilities of the network of collaborators have a significant role in mentioned collaboration. So in this paper fundamental indicator of those capabilities were firstly specified by literature review. Secondly final indicators were selected using survey of experts of a CoPS producing company. Thirdly these indicators were classified in components by expert survey and using SEM in LISREL software. These components encompass collaborators competency (incorporating knowledge and skillfulness, keeping up to date, complying to standards and financial ability), task performance capability (incorporating project quality, time and responsibility during and after project completion) and adaptability (incorporating accordance to values, time and flexibility in deliverables). The results of hypothesis tests illustrate that competency has a significant and positive impact on task performance and the latter has a similar impact on adaptability but there is no direct and significant correlation between competency and adaptability while there exists an indirect one. Manuscript profile

Open Access Article

176 - Prioritizing Entrepreneurship he main ports of the North region of the IRAN based on vital technology as one of methods of the forecasting models
حسین صاحبی Parvaneh Gelard

In today's business world, organizations and businesses that focus on entrepreneurship and entrepreneurial people can guarantee their survival in the market and to compete with other domestic and foreign competitors pay. Port maritime organization as a marine sector in More

In today's business world, organizations and businesses that focus on entrepreneurship and entrepreneurial people can guarantee their survival in the market and to compete with other domestic and foreign competitors pay. Port maritime organization as a marine sector in the country, holding a large part of the economy of this area as well. Which should be in line with the global movement of entrepreneurship, to survive and maintain its competitive position with other ports in neighboring countries to begin a great movement. In this regard, the present study, three main port of the aforementioned in the north of the country (the ports of Anzali, Noshahr and Amirabad) in this respect were studied using library research, interviews with experts and set questionnaire containing 94 questions out of 30 was performed and the scores derived from each attribute, evaluating and prioritizing of entrepreneurs and entrepreneurs in ascending order based on the average scores and rankings took three ports of the entrepreneurial aspects via critical technology method. The results showed that, among all the studied ports, Anzali port, total entrepreneurial indices are within the critical range of the designed matrix. However, the relationship between entrepreneurial indices and the success rate of ports in creating jobs should be examined in future. Manuscript profile

Open Access Article

177 - Transformational Leadership and Development of Marketing Capabilities: Explaining the Mediating Role of Strategic Orientations of Market and Entrepreneurship Orientation
iman hakimi

Strategic orientations are considered as a combination of resources, behavioral patterns, and value points of a company in the market to provide products and services tailored to the market. On the other h&, the need for continuous organizational change in a dynamic and More

Strategic orientations are considered as a combination of resources, behavioral patterns, and value points of a company in the market to provide products and services tailored to the market. On the other h&, the need for continuous organizational change in a dynamic and changing environment today is the presence of transformational leaders. Due to the increasing attention given to leadership in creating change and organizational performance around the world, this study tries to examine the relationship between transformational leadership and organizational performance by mediating the strategic orientations of entrepreneurship and market orientation, from the perspective of senior executives of small & medium enterprises In the food industry of Kerman Province in the first six months of 2017. The data gathering tool was questionnaire & data analysis was done by using LISREL and PLS softwares. The results show that transformational leadership has significant effect on both market and entrepreneurial tendencies; but evidence suggests a lack of support for the mediating role of market orientation in the relationship between transformational leadership & marketing capabilities; and confirming the indirect impact of transformational leadership on developing marketing capabilities & performance improvement merely through the entrepreneurship orientation in our studied businesses. Manuscript profile

Open Access Article

178 - The effect of service brand dimensions on brand loyalty with the mediating role of customer satisfaction and brand attitude: A case study of Keshavarzi Bank branches in Torbat-e Heydarieh
وجیهه هوشیار Mohammad rostampour

Today, research on brand has acquired a special position in business, because the issue, through its impact on customer satisfaction and loyalty, can be very influential in the survival and life of a service entity. Accordingly, the purpose of this research is to invest More

Today, research on brand has acquired a special position in business, because the issue, through its impact on customer satisfaction and loyalty, can be very influential in the survival and life of a service entity. Accordingly, the purpose of this research is to investigate the effect of service brand dimensions on customer loyalty to a brand. The study was conducted in the population of customers of Keshavarzi Bank branches in Torbat-e Heydarieh. We tested the effect of brand dimensions (brand evidence, brand hearsay) on customer satisfaction and brand attitude as well as the effect of brand attitude on customer loyalty through seven hypotheses. For this purpose, we used structural equation modeling and LISREL software. Hypothesis testing was conducted on a sample of 322 subjects that were selected by random sampling method. Confirmatory factor analysis was used to assess the validity of research instrument (questionnaire), and the results showed an acceptable validity for each variable in the questionnaire (test statistic for all variables was higher than 4%). The reliability of the questionnaire was measured using Cronbach’s alpha test and the test statistic for all variable was higher than 7%, which indicates that the questionnaire has a good reliability. Moreover, all the seven hypotheses of the study were confirmed. Manuscript profile

Open Access Article

179 - A model to collaborate on R&D projects based on TRL
Hassan Torabi Hossein Dehghani poodeh Mohsen Cheshmberah Mohammad Hussein Karimi gavareshki Reza i Hosnav

Regarding the importance of CoPS in providing the organization with technological capability and the differences existing between these systems and mass products, it is essential to develop a model to collaborate on CoPS R&D. Exploitation of the capabilities of the netw More

Regarding the importance of CoPS in providing the organization with technological capability and the differences existing between these systems and mass products, it is essential to develop a model to collaborate on CoPS R&D. Exploitation of the capabilities of the network of collaborators is a desirable option due to inability of the organization in providing the resources comprising finance, human, facilities and expertise. Reviewing the literature on CoPS and technological collaboration incorporating the kind and motivations of collaborators and organizational forms of collaboration and interviewing 18 experts of the organization, a model was developed based on TRL approach and fuzzy cognitive mapping tool. Considering the model developed, the steps of project is classified into 3 categories: Green(able to be collaborated in network), Yellow (able to be collaborated on condition) and red (unable to be collaborated). The role of the members of the network and the strategy of collaborating with them is specified as follows: R&D contract with universities and consulting agents, Educational acquisition with faculty members, outsourcing the projects intended as military service compensation, and R&D contract or research funding with knowledge-based institutions. On the other hand, the position of technology developing and designing centers is specified employing the national innovation system as an upper hand document. Validity of model is proven by checklist of good theories. Manuscript profile

Open Access Article

180 - Developing a hybrid model to clustering Tehran Stock Exchange companies using meta-heuristic algorithms
Ali Mohaghar

Investment decision, have always has been one of the most important issues. Investors are trying to achieve the highest efficiency and the least risk by selecting the best companies from Among a wide variety of companies considering to various financial indicators. Acco More

Investment decision, have always has been one of the most important issues. Investors are trying to achieve the highest efficiency and the least risk by selecting the best companies from Among a wide variety of companies considering to various financial indicators. Accordingly, today, there are many ways to analyze the data from this company. One of the ways is clustering that classification of the companies. However, the present study aimed to identify and distinguish successful from unsuccessful companies in Tehran Stock Exchange has been done using K-means clustering. Then this problem is solved using meta-heuristic algorithms. The results indicate that meta-heuristic algorithms compared with conventional methods, more efficient and have led to a global optimum. Also these results of Altman’s bankruptcy model were confirmed results of meta-heuristic algorithms. Manuscript profile

Open Access Article

181 - Investigating the effect of employer brand on human resources productivity with the mediating role of Talent Management (Case Study: Elites in a defense organization)
younes nazari majid ramezan Masih Ebrahimi

Iranian governmental agencies, to realize the slogan of "resistance economy, action and implementation", require special attention to the human resources productivity. This leads to the customer retention, improving financial performance and profitability. The employer More

Iranian governmental agencies, to realize the slogan of "resistance economy, action and implementation", require special attention to the human resources productivity. This leads to the customer retention, improving financial performance and profitability. The employer brand is a long-term strategy to attract, retain and develop human resources that can be an important factor affecting labor productivity. Research has also shown that one of the factors affecting the productivity of human resources is talent management. The present study has investigated the influence of the employer brand on the human resources productivity as well as the mediating role of talent management in influencing human resources productivity by employer brand. Implementation of the outcomes of this study will provide an increase in labor productivity. The study population includes the elite employees of a defense organization. This study was conducted on a sample of 45 members of staff; the purposive sampling was used in this regard. The research method was descriptive correlational and a researcher-made questionnaire was used to collect data. Data analysis was conducted using equation modeling in PLS software. The findings indicate that the employer brand and talent management affect human resources productivity; the employer brand also affects talent management. Manuscript profile

Open Access Article

182 - Public Expenditure and Human Resource Productivity in Iran
سعید عسکری ماسوله Mohamad Taghi Taghavi fard

Public spending is a necessary requirement in every state for doing its tasks in the areas of education, health, security, and defense. How to spend on these expenditures can, directly and indirectly, impact the productivity of human resource. This paper seeks to examin More

Public spending is a necessary requirement in every state for doing its tasks in the areas of education, health, security, and defense. How to spend on these expenditures can, directly and indirectly, impact the productivity of human resource. This paper seeks to examine the proportion of these expenditures together and their impact on the productivity of human resource. This study was conducted during the period 1990 to 2015 and the generalized least squares and Granger causality method was used to investigate the effect of public expenditure. The results of the causality test showed that there is a one-way causal relationship between educational expenditures and health expenditures and there is no causal relationship between military expenditures and human resource productivity. On the other hand, the results of the model's estimation indicate that the health and military expenditures don't effect on human resource productivity, which indicates the health expenditures are not properly spent by the government and military expenditures don't have the role of complementary or competing for two other components of public expenditure. Manuscript profile

Open Access Article

183 - Investigating the Impact of Sustainable Supply Chain on Organization Performance using Balanced Score Card Approach (Case of: Fajr Jam Gas Refinery)
Abbas Shoul saeid sadeghi laleh abbaslo

The concept of sustainable supply chain management (SSCM) has been considered as an important organizational philosophy to achieve more profits by reducing environmental and social risk. In fact, the environmental management with an emphasis on environmental protection More

The concept of sustainable supply chain management (SSCM) has been considered as an important organizational philosophy to achieve more profits by reducing environmental and social risk. In fact, the environmental management with an emphasis on environmental protection is one of the most important issues of customers, stakeholders, governments, employees and competitors. The main aim of this research is to assess impact of sustainable supply chain management on performance of Fajr Jam Gas Refinery using balanced scorecard approach. The data for this research collected through the questionnaires that sent to 80 managers and expert of Fajr Jam Gas Refinery. To analyze the data, partial least squares (PLS) method and smart PLS-Graph software version 3 was used. The results reveals that sustainable supply chain management has a significant positive effect on performance of Fajr Jam Gas Refinery. Finally, some practical offers and strategies for managers and some suggestions for future research of researchers are provided. Manuscript profile

Open Access Article

184 - The evolution of incumbents’ role during new nanotechnology based firms’ collaboration within new product development
Mohammad Ali Bahreini Zarj Ali Mobini Dehkordi Nima Heirati Mohammad Reza Meigounpoory

How incumbents benefit from advanced technologies has played an important role in the management literature. Industrial companies, in spite of certain advantages in the resources, experience and market knowledge, need to use advanced technology to increase their competi More

How incumbents benefit from advanced technologies has played an important role in the management literature. Industrial companies, in spite of certain advantages in the resources, experience and market knowledge, need to use advanced technology to increase their competitive advantages. Yet very little research has explained how incumbents collaborate with new nanotechnology based firms in order to develop new nano products. The study focuses on longitudinal six-year case studies of five collaborations between incumbents and new nanotechnology based firms. The contribution of this research is available in three parts. First, the benefit of incumbents from the nanotechnology requires a long-term extensive and interactive process, based on the synergy of technological capabilities of the new nanotechnology firms and the incumbents’ resources and capabilities. Second, the incumbents must have flexibility in their structures and collaboration’s strategies. Third, the role of the incumbents changes from a "technology taker" at the start of the collaboration to "new product development mentor" and then becomes a high-tech product / service buyer after clarifying the dimensions of technology and product innovation. This study provides a worthy illustration of these collaborations for researchers, managers and policymakers. Manuscript profile

Open Access Article

185 - Exploring to Moderating Role of Ethical trait On Model of Brand Affect in Banking Services
Mohammad Reza Karimi Alavijeh Amir Aslani Aslani Afrashteh

Research has shown that in the services industry, such as banking, in addition to the Perceived Quality of Service and brand trust, ethical behaviors of businesses plays a substantial role in shaping and maintaining long-term relationships between organizations and thei More

Research has shown that in the services industry, such as banking, in addition to the Perceived Quality of Service and brand trust, ethical behaviors of businesses plays a substantial role in shaping and maintaining long-term relationships between organizations and their customers. So, in addition to the perceived quality of service, business ethics in services can also have a positive effect on the trust and loyalty of customers. Therefore, this study first examines the relationship between the perceived quality of service, the trust and the brand's Affect, and then examines the effect of ethical traits as a moderating variable on the relationship between perceived quality of service and the trust that leads to the brand's affect. This research in terms of purpose is considered as an applied research; in terms of data collection, it is considered as a descriptive-survey research and To analyze the data and to test the research hypotheses, structural equation modeling using Smart PLS software is used. The statistical population is the Students of the Faculty of Management and Accounting of Shahid Beheshti University. 180 Structured questionnaire based on literature was administered to the target statistical sample. Simple non-probability sampling method is used. The results indicate that perceived quality of service has a significant positive impact on Brand Trust and Brand Trust is also found a predictor variable having a significantly positive impact on brand's affect. Also, the role of moderating variable of ethical traits was confirmed and it is significant. Finally the results of the modeling tests show that ethical traits also enhance trust. Manuscript profile

Open Access Article

186 - Evaluating performance of IT department a fuzzy AHP and BSC approach
محسن ناظم بکایی

In this ever-changing world, information technology (IT) is a must for the survival of a company, and the functions of IT department is becoming increasingly important. The assessment of IT department is critical to understand how the department contributes to organizat More

In this ever-changing world, information technology (IT) is a must for the survival of a company, and the functions of IT department is becoming increasingly important. The assessment of IT department is critical to understand how the department contributes to organizational and strategic goals. Because IT department performs many tasks that cannot simply be measured by monetary units, evaluation methods that solely rely on financial measures are not adequate. The objective of this study is to construct an approach based on the fuzzy analytic hierarchy process (FAHP) and balanced scorecard (BSC) for evaluating an IT department in the company studied. The BSC concept is applied to define the hierarchy with four major perspectives (i.e. financial, customer, internal business process, and learning and growth), and performance indicators are selected for each perspective. A fuzzy AHP (FAHP) approach is then proposed in order to tolerate vagueness and ambiguity of information. A FAHP information system is finally constructed to facilitate the solving process. The results provide guidance to IT departments in the Industry Case Study regarding strategies for improving department performance. The constructed information system is suggested to be a good tool for solving other multiple-criteria decision-making problems. Manuscript profile

Open Access Article

187 - Determine and rank effective leadership components in cultural and art organizations through an Iranian Islamic approach using Fuzzy Delphi method.
Mohammad chakoshian reza sepahvand mahmoodreza esmaeili amirhoshang nazarpoori

Regarding the significance of culture and cultural and art organizations in the community cultural growth, and according to the leadership signifiacnce in the organizations, the present research is conducted to determine and rank effective leadership components in cultu More

Regarding the significance of culture and cultural and art organizations in the community cultural growth, and according to the leadership signifiacnce in the organizations, the present research is conducted to determine and rank effective leadership components in cultural and art organizations through an Iranian Islamic approach using fuzzy Delphi method. Research statistical population included managers of cultural organizations, cultural experienced management professors, as well as culture experts. 22 research samples were selected using purposeful snowball sampling method. Following literature review and research background and interviewing some experts, 22 components were identified and exposed to the experts through a questionnaire. All 22 components were verified through fuzzy Delphi method. Research results show that leadership components of insight, ethics orientation, religion orientation, tolerance, self-control, dependability, inspiring, refinement, seeking excellence, and finally growth and empowerment are ranked in order. Manuscript profile

Open Access Article

188 - Exploring of Opportunity Identification Process in Corporate of Converging Technologies
Mohammad hashemi Ali Mobini Dehkordi Mohammad Reza Meigounpoory kamal sakhdari

In the present era, technological innovation is a key factor in the development and advancement of societies, and technological entrepreneurship is recognized as the main source of disruptive innovation through identifying and effectively exploiting technological opport More

In the present era, technological innovation is a key factor in the development and advancement of societies, and technological entrepreneurship is recognized as the main source of disruptive innovation through identifying and effectively exploiting technological opportunities. Given the emerging concept of "convergence" in high technologies and novel opportunities resulting from that, it is necessary to recognize the various dimensions of this phenomenon, especially the process of identifying opportunities, as the first and most fundamental step of the technological entrepreneurship process. This research is based on the epistemology of "interpretiveism" and it is exploratory and based on literature on Entrepreneurial opportunities, technological corporate entrepreneurship, interdisciplinary studies and convergent technologies. In this research, the unit of analysis, is the "opportunity identification process" and the level of analysis, is "organization" and the concept of "convergence" as the dominant approach to research has been considered. Also, the research method is qualitative and research strategy, is a multiple case study. The collection of research data has been done through a semi-structured interview and observation of archival documents. The results of the research indicate the great importance of factors such as interdisciplinary understanding, interdisciplinary absorptive capacity, and the type of human capital in the process of identifying opportunities in active companies in the field of converging technologies Manuscript profile

Open Access Article

189 - Critical Success Factors Analyses in Sustainable Supply Chain Implementation with ISM Approach (Case Study: Automotive Industry)

In recently years, the importance of environmental and social performances of industries beside their economic performance resulted in formation of a new concept and approach that is named sustainability. In today’s competitive world, different industries to achieve a c More

In recently years, the importance of environmental and social performances of industries beside their economic performance resulted in formation of a new concept and approach that is named sustainability. In today’s competitive world, different industries to achieve a competitive advantage and maintain their survival, needs to move towards achieving sustainability approach. The main problem is that, the implementation of this approach is simply not possible, and there are several barriers in this way. To deal with this, need to identify and understand the critical success factors. This study aimed to identify and analysis the critical success factors in implementation of sustainable supply chain management in the automotive industry. This paper proposes an interpretive structural modeling (ISM) approach to develop a structural model for evaluating the influential factors among recognized factors. After literature review, the 16 factors based on experts opinions have been selected. In presented research results, the factor of “top management commitment and support” is identified as the most effective and the factor of “Knowledge of competitive advantage” is identified as the most dependent critical success factor. Manuscript profile

Open Access Article

190 - Explaining the position and role of the Supreme Leader in the favorable policy-making of the Islamic Republic of Iran
mehrdad bagheri pebdeni mohamadbagher khorramshad mohsen ghomi amirali saifoddin

Islamic Revolution As the claimant, the owner of the letter and the new way For humanity In order to try to build the requirements of this claim. On the other hand, the Islamic Revolution has introduced itself as the Western civilization system On own move In addition t More

Islamic Revolution As the claimant, the owner of the letter and the new way For humanity In order to try to build the requirements of this claim. On the other hand, the Islamic Revolution has introduced itself as the Western civilization system On own move In addition to a positive effort to provide these essentials, It requires a serious effort To fight With factors and backgrounds Agains Witht is path and Direction original own. The condition for the success of the Islamic Revolution in own positive and supportive movements Adopting The right trick To advance It is in the direction and advance of goals and this plan Required Policy-making And determining good policies. This research is trying to principal requirements to reach favorable policy In the system of the Islamic Republic of Iran. Investigating and determining the position and role of Islamic leadership in the Islamic Republic's governance model in the position of achieving the desired policy is the subject of this research. Manuscript profile

Open Access Article

191 - Implementation of Structural-Interpretative Modeling Approach in Designing the Performance Management Process Model for Knowledge Workers in the Knowledge-Based Companies
mohamadmehdi bigdeli mehdi hamzhepoor

Today, the role of knowledge-based companies has grown as one of the key pillars of the resistance economy. Considering the importance of the ability, expertise, and skills of these companies, consideration of the mental, emotional, and interactive characteristics of th More

Today, the role of knowledge-based companies has grown as one of the key pillars of the resistance economy. Considering the importance of the ability, expertise, and skills of these companies, consideration of the mental, emotional, and interactive characteristics of the company is an essential precondition for the realization of the goals in the knowledge-based companies. The higher the degree of affiliation of the company to the knowledge workers, the more meaningful the concept of performance management will be. However, so far, in the field of knowledge workers' performance, it has been evaluating the performance of these categories of employees. The prevailing characteristics of performance evaluation systems can be seen as the tangent, downside, downside and low level of integrity and effectiveness of the entire system. The research is composed of two stages. With a library study and a review of the research background, an eight-stage performance management model process was extracted. In the first step, after interviewing 16 experts , using the qualitative method of the analysis, the dimensions (stages) of the performance management process of knowledge workers were analyzed. In the second step, the research was conducted using the Structural-Interpretative Modeling (ISM) approach and the use of expert judgment to design a model for the performance management process of knowledge workers in knowledgeable Based companies. Manuscript profile

Open Access Article

192 - Investigating the effect of the internet marketing on the growth of the exports market in Iran (Case study: Dried fruit exporters)
MOHAMMADREZA ARDEHALI

Abstract In recent years, for companies of different industries, The internet and Internet marketing has become a way of earning income, interacting with the customers and shareholders, providing products and services, and electronic sale. The current research is aim More

Abstract In recent years, for companies of different industries, The internet and Internet marketing has become a way of earning income, interacting with the customers and shareholders, providing products and services, and electronic sale. The current research is aimed at studying the effects of the performance of Internet marketing on growth of export markets. In terms of purpose, this research is an applied one and in terms of data collection method, it is a descriptive study of correlation type. The research population consists of the marketing experts and marketing and sale managers of the Iranian dried fruit export companies. After the initial confirmation of reliability and validity of the questionnaire, it was distributed among 94 experts. First, the respondents and questions of the questionnaire were analyzed by SPSS software. Then, the hypotheses were studies by structural equation techniques, Smart Pls, and using T-value test, path coefficient, and correlation coefficient. The results show that the capability of Internet marketing has a significant and positive effect on growth of export market. Also, other research hypotheses were approved with the probability of 95 percent. Keywords: Internet Marketing, Export Market Growth, Availability of Export Information, Business Network Relationships, Dried Fruit Exporters Manuscript profile

Open Access Article

193 - Designing the solutions to the existing damage guild system law adopted in 1392 in Islamic Parliament of Iran to enhance its effectiveness
Mohsen Sarami Ebrahim Azizi

In this paper, the guild system law adopted in 1392 in Islamic Parliament of Iran discussed And difficulties in the way of its implementation and the lack of some legal provisions conflicts with other laws of the country were investigated. In this paper .Guild system la More

In this paper, the guild system law adopted in 1392 in Islamic Parliament of Iran discussed And difficulties in the way of its implementation and the lack of some legal provisions conflicts with other laws of the country were investigated. In this paper .Guild system law is pervasive And all people in the community have been directly and indirectly involved with it in their lives and Provides private sector services in an easily and regular manner. If this law has problems, it will harm people and cause harm and disorder in society. Therefore, the review and promotion of this law are indispensable. The research method of this paper is a combination of quantitative and qualitative methods and used of questionnaire and Delphi techniques in this paper. This paper examines 16 of the most important legal issues that have error and Has provided some suggestions for improving this provision. Manuscript profile

Open Access Article

194 - Designing and the Explanation of the Innovation Model in Production of the Food Products through a Study in the JAMM and ROZE TALAEE Food Products Industries Group
Ramezan Gholami Avati

Nowadays, everything is changing and transforming, and the competitors are seeking for increasing in their own market share through reaching to the competitive advantage. The considering of the innovation, as one of the alternatives for increasing in competitive advanta More

Nowadays, everything is changing and transforming, and the competitors are seeking for increasing in their own market share through reaching to the competitive advantage. The considering of the innovation, as one of the alternatives for increasing in competitive advantage within commercial dynamic environments and contexts, is an essential matter. On the other hand, there are various factors which are influential on the innovation. These factors, therefore, must be studied. Indeed, the purpose of the present research is designing and explanation of the innovation model in the production of food products. The methodology of the present study, in term of purpose, is an applied one, and in term of nature and method, is a descriptive-analytical study. Statistical population of the study includes the experts and managers of the JAMM and ROZE TALAEE Production and Packaging Industries Group. In the present research, after reviewing the literature, influential factors on the innovation process recognized and organized in three dimensions (behavioral factors, structural factors, and environmental factors). Research dada have been gathered and analyzed by using the questionnaire and Fuzzy Delphi Techniques and Interpretive Structural Modeling (ISM). The results of ranking of the research variables using Interpretive Structural Modeling (ISM) test, after identification of the main variables, showed that the innovation performance, commerce, productivity, research and development (R&D), and venturing on the knowledge components as the most impressionable variables ranked in the upmost level, and the world economic streams and innovation policies components as the most influential variables ranked in the lowest level. Manuscript profile

Open Access Article

195 - Strategic Planning of Knowledge-Based Companies on the Basis of SWOT Model for South Khorasan Province of Iran
Seyed Ali Reza Mohamadzadeh Mahdi faghani

The aim of this study is strategic planning of knowledge-based companies on the basis of SWOT Model. The present study is conducted with an applied purpose and with descriptive-analytical method. It is a field study when data collection is considered. The data has been More

The aim of this study is strategic planning of knowledge-based companies on the basis of SWOT Model. The present study is conducted with an applied purpose and with descriptive-analytical method. It is a field study when data collection is considered. The data has been collected through a questionnaire made by the researcher. The study sample consisted of 228 cooperatives of South Khorasan province of Iran. The data has been extracted using SPSS software and analyzed using SWOT model. The results of the present study indicate that the companies in the cooperative sector of South Khorasan province are in a low level in respect of becoming knowledge-based. Therefore, in the current circumstances, the matching power with indices of becoming knowledge-based for the current status of the surveyed companies is less than 30 percent. Therefore, it seems that educational assessment and planning is needed to promote the knowledge-based indices in cooperative sector of South Khorasan province. It can ensure a promising future for these cooperatives in Iran's 20-year vision plan, resistive economy, knowledge-based products, self-sufficiency, employment, and entrepreneurship. Finally, some suggestions for the cooperatives of South Khorasan province have been presented with regard to the four strategies of SWOT model. Manuscript profile

Open Access Article

196 - Development of a framework for implementation of World-class Maintenance Systems using Interpretive Structural Modeling approach ( ISM )
Mohammad Hussein Karimi gavareshki Jafar Gheidar- kheljani

Considering worldwide development of Maintenance Management models, it is essential for organizations to pay attention to environmental differences among various organizations in order to achieve success and make their required model compatible with specific circumstanc More

Considering worldwide development of Maintenance Management models, it is essential for organizations to pay attention to environmental differences among various organizations in order to achieve success and make their required model compatible with specific circumstances of their own organization. In the following research, developing one executive model of maintenance management has occurred applying ISM interpretational structuring theory. In order to achieve this; firstly, the components that have composed maintenance management model have been revealed applying prior studies and interviews. The conclusion of this stage is identifying 56 sub-component and 14 component in the form of 6 essential components. In the next stage, in order to create communication and sequence between the components and constituents, interpretational structuring model has been applied. In the mentioned procedure, the structure of maintenance management has been extracted based on reporters' ideas and performed analysis. The results indicate that six basic components (leadership, foundation, methodologies and foundations, support, improvement and Excellency) constitute fundamental basis of every maintenance management in every organization and other components and sub-components being researched are initiated from these six components and eventually, they would lead to improvement and Excellency of the organization. Manuscript profile

Open Access Article

197 - Exploring entrepreneurial marketing behavior with heuristic decision making approach (Case of study: nascent nanotech and biotech entrepreneurs in Tehran)
Pouria Nouri عبدالله احمدی کافشانی

Decision making is one of the most important entrepreneurial tasks to identify opportunities so as to create enterprises. Entrepreneurs, intentionally or un-knowingly use heuristics in their decisions, which, though useful in some situations, could lead to decision maki More

Decision making is one of the most important entrepreneurial tasks to identify opportunities so as to create enterprises. Entrepreneurs, intentionally or un-knowingly use heuristics in their decisions, which, though useful in some situations, could lead to decision making biases. Also, entrepreneurial marketing behavior is one of the most important entrepreneurial characteristics in small and medium businesses. This paper’s main goal is to explore nascent entrepreneurs’ marketing behavior with a heuristic approach. This paper’s data were gathered by conducting semi-structured interviews with 15 Iranian high-tech entrepreneurs located in Tehran and analyzed by grounded theory. Decision hastiness was identified as the core category. Furthermore, increase in profit, increase in market share, improvement in decision quality as well as losing market share and decision making biases are the main consequences of heuristic decision making in entrepreneurial marketing behavior. Also, experience, environmental factors, personal goals, business-related factors, needed time to make decisions, decision styles and decision topic are the most influential factors in heuristic decision making in marketing behavior. Manuscript profile

Open Access Article

198 - SPECIFY A MODEL FOR SUCCESSFULL IMPLENENTATION of A MARKETING STRATEGY
Ahmad taheri mohammad mehdi parhizgar

: Since the companies and organizations paid huge costs on making a strategy, it considered as an important subject in this field. However, proper strategies were offered, main part of the them were unsuccessful and the costs of compilation and implementation were waste More

: Since the companies and organizations paid huge costs on making a strategy, it considered as an important subject in this field. However, proper strategies were offered, main part of the them were unsuccessful and the costs of compilation and implementation were wasted. Developing a strategy alone is not enough. effective implementation of a strategy is more important. Today many business sector enterprises have failed to implement right strategies. First we review definition of strategic management and marketing strategy. then , reviewed the role of strategy in vital decision on organizations . Purposive sampling was used to selected 22 senior bankers of Bushehr State commercial banks. It followed by determining an expert group and extracting the elements and effective factors to implementing the marketing strategy in commercial banks. structured questionnaire was applied to gathering data. Finally, we conclude a model that describe factors affecting on marketing strategy implementation successful . The purpose of this study is finding factors that have positive effects on successful implementation of marketing strategy . we recognized Delphi method is proper for this work. Delphi technic is a quantitative method to reach experts idea that lead our to recognize affecting factors they had positive effects on marketing strategy successful .This work important because a lot of money expensed to formulate strategies and mostly are failed. Our final conclusion that 13 factors affected a marketing strategy . actually these 13 factors selected by banking experts among many proposed factors. Manuscript profile

Open Access Article

199 - Identify the appropriate approach to strategic planning in knowledge-based companies: Multiple case study
Bahman Hajipour Hamid Reza Yazdani Mohammad Asarian

In market turbulent conditions, classic approach on strategy is too simplistic. Based on their context, companies need a different approach. Not only organizations should adopt a proper approach to strategy implementation or use a right combination of different approach More

In market turbulent conditions, classic approach on strategy is too simplistic. Based on their context, companies need a different approach. Not only organizations should adopt a proper approach to strategy implementation or use a right combination of different approaches, but also they should reform such combination consistent with environmental changes. In the present study, Analyzes proper approach on strategy development in knowledge-based companies in Qom Province based on their context. This research is a mixed method and used a multiple case study methodology whit 12 samples. In the present study, Use depth interviews with semi-structured questions for data collection as well as the observations and documents has also been used. Determine each step of strategy Development including survival, uncertainty, network and learning approaches. Then, Determine overall approach on strategy Development by Shannon entropy weighting and TOPSIS techniques. The findings indicate that any company may use different or both approaches simultaneously in different steps of strategy development and Finally, The overall approach in the all of companies is learning approach, which indicates that this category of companies to interact among the members to formulate its strategy drastically need. Manuscript profile

Open Access Article

200 - Using Meta-Synthesis Method to Proposing a Comprehensive Model of Effective Factors in Persuasive Advertising
sahar mashhadi Tahmours Hasangholi Pouryasouri Soheila Bourghani Farahani abdolhossein karam pour

Persuasive advertising is one of the effective ways of advertising, especially in the competitive business environment. Persuasive advertising is a technique that attracts customers by building trust and incentive to buy a product. Considering the necessity of attractin More

Persuasive advertising is one of the effective ways of advertising, especially in the competitive business environment. Persuasive advertising is a technique that attracts customers by building trust and incentive to buy a product. Considering the necessity of attracting and increasing demand from the customer in the competitive business environment, it is necessary to identify the factors affecting convincing advertising. For this purpose, in this research, we try to define the phenomenon by explaining the dimensions and components of each dimension of effective factors on persuasive ads. In this research, using the meta-synthesis approach, we have analyzed the results and findings of previous researchers. By doing this, the factors influencing persuasive advertising in the business world were classified in six dimensions, twenty below. Finally, based on the abundance of number of codes related to the following dimensions, the conceptual framework of the research was presented. Manuscript profile

Open Access Article

201 - The investigation of the Impact of Employee Empowerment on Knowledge Sharing in Post and Telecommunication Company (PTC) of Shiraz city
Saeed Saeeda Ardakani Mehdi Tajpour Elahe Hosseini

the present study aimed to investigate the effect of employee empowerment on knowledge sharing in Post and Telecommunication Company in Shiraz city. The statistical population consists of 210 people of all employees working in the PTC of Shiraz city. The sample size was More

the present study aimed to investigate the effect of employee empowerment on knowledge sharing in Post and Telecommunication Company in Shiraz city. The statistical population consists of 210 people of all employees working in the PTC of Shiraz city. The sample size was determined 132 people according to Morgan table. Since this research discovers new facts and gives immediate answer to a question, it can be classified as an applied research by purpose. In addition, the Methodology approach to research is of descriptive-survey type that a standard questionnaire which its reliability was confirmed by Cronbach's alpha coefficient (0.799) was used to collect the date. The smart PLS software was employed to analyze the data. The results showed that knowledge empowerment of employees on knowledge sharing has a significant impact on knowledge. Manuscript profile

Open Access Article

202 - Project Performance Management Based On Fuzzy Approach Under Uncertainty
Alireza Ghanbari Houshang Taghizadeh Soleyman Iranzadeh

project management is the application of process, method, knowledge, skills and equipment to meet project requirements. Project performance management and measurement is one of the most important roles of project managers. Earned Duration Management (EDM) technique as a More

project management is the application of process, method, knowledge, skills and equipment to meet project requirements. Project performance management and measurement is one of the most important roles of project managers. Earned Duration Management (EDM) technique as a project management methodology is the most recent methodology in this area which unlike former techniques, use time-based data for measuring project performance which derives more realistic result in performance measurement. A novel approach proposed in this article is based on fuzzy approach which is capable to measure project performance under uncertainty using EDM methodology. in this regard, linguistic terms are used for expressing activities progress and development of EDM metrics. also, ranking fuzzy numbers in this research, out of different methods, is based on relative preference relation, however it is complicated but it reserves fuzzy messages. The proposed approach is implemented is a real sample in road construction project and the result are described. Manuscript profile

Open Access Article

203 - Performance Evaluation Of Guilan Private Hospitals Using BSC Approach and ANP Method

Hospitals need performance evaluation systems for the development and competitiveness of the efficiency and effectiveness of programs, processes and human resources. This study aimed to design an evaluation system for private hospitals using the Balanced Scorecard and n More

Hospitals need performance evaluation systems for the development and competitiveness of the efficiency and effectiveness of programs, processes and human resources. This study aimed to design an evaluation system for private hospitals using the Balanced Scorecard and network analysis method was used.Hospitals in the study of inferential as is practical purpose. The population consisted of seven private hospitals Guilan province. The sampling method was census. First, a list of performance indicators was prepared with Balanced Scorecard approach. After holding several meetings with experts in the Delphi technique, 16 indicators in four dimensions scorecard as appropriate measures at the entrance to the questionnaire paired comparisons were demonstrated. The software Super Decision Software, based on the geometric mean of the data that was obtained Tuesday by four expert decision matrix Unweighted, weghited and limited offers and the share of each of the main indicators and details with regard to the inconsistency rate of less than 0.1 is calculated.According to the findings of the index rising incomes and increased employee satisfaction has always been considered the most effective measures in all hospitals. The increase in revenue due to the lack of dependence on the state budget and either And trying to maintain quality manpower that could be what attracts customers to the hospital air Can be one of the strategic goals of most private hospitals of the province.This research offers a hybrid approach (ANP-BSC) to further enhance performance evaluation for private hospitals. And this can enhance the quality of decision-making for managers and weak points and ultimately increase patient satisfaction and community action to be followed. Manuscript profile

Open Access Article

204 - The Impact of Social Capital on Realization of Resistance Economics.
Abdolrasoul Afrasiabi

The present research was conducted to investigate the factors affecting the strengthening of social capital in the context of resistance economy. After the preliminary stages and review of theoretical foundations, the research was conducted and the research model was de More

The present research was conducted to investigate the factors affecting the strengthening of social capital in the context of resistance economy. After the preliminary stages and review of theoretical foundations, the research was conducted and the research model was determined and then its hypotheses were formulated and then the information needed to test this The hypotheses were collected through a questionnaire from a sample of 105 students, staff and faculty members of Payame Noor University of Bushehr Province selected by simple random sampling method. Data were analyzed using descriptive statistics such as one-dimensional tables of frequency distribution, percentage, mean, standard deviation and inferential statistics such as Pearson correlation coefficient. The results are as follows According to the results of the research, all the assumptions of the research were confirmed. There is a positive and significant relationship between (demographic factors, mass media, religious commitment, cultural commitments) and strengthening of social capital in line with the resistance economy Manuscript profile

Open Access Article

205 - Ranking and leveling the progress and development of the provinces of the country by territorial justice approach in the fields of the "social, cultural and political", "economic and productive" and "infrastructure and technical"

The different rate of having in factors, including natural, economic, social and political factors, causes or increases regional inequality. Attention to balanced and all-embracing development approach in the provinces, reducing inhomogeneity and inequality, and creatin More

The different rate of having in factors, including natural, economic, social and political factors, causes or increases regional inequality. Attention to balanced and all-embracing development approach in the provinces, reducing inhomogeneity and inequality, and creating territorial justice, policy and planning for the realization of goals that vary with regard to the structural features, facilities and constraints of each province, requires studying and recognizing the characteristics of each province according to its position in the whole country. In this research, the status of different provinces of the country in the fileds of "social, cultural and economic", "economic and productive" and "infrastructure and technology" were reviewed and compared, in terms of development and progress, by K-means as one of the Clustering Analysis methods. The results of the ranking of the province indicate different positions of the provinces. By determining the level of progress of the province at the five levels, the priorities of the provinces are determined. For example, while the province of Isfahan is classified as a developd province for its infrastructure, it is a developing province in the economic and social indicators. Or Tehran province, while it is a developed province in the infrastructural and economic indicators, it is an undeveloped province, in the social indicators, at the same time. Manuscript profile

Open Access Article

206 - Identification of Spiritual Leadership Components and its Impact on Organizational Health
Mahdi Taghvaee Alireza Khorakian saeed mortazavi

Abstract A healthy organization, with its spiritual leadership, while preserving sustainability, will in the long run creates the ability to survive and expand the organization. The research seeks to identify, in the context of universities, the components of spiritual More

Abstract A healthy organization, with its spiritual leadership, while preserving sustainability, will in the long run creates the ability to survive and expand the organization. The research seeks to identify, in the context of universities, the components of spiritual leadership and its impact on organizational health. The research method in this study is content analysis and scrolling. In this research, entering the universities of northeastern Iran and using the interviewing tool, we discovered the components of spiritual leadership, which consists of analyzing the interviews of the experts, 11 components including transformational, psychological integrity, meaningfulness, performance feedback, organizational commitment, membership, faith, altruism, vision, value-based and social capital model were achieved at three levels: individual, group and organizational. In order to confirm the data strength in the qualitative part of this research, credibility, reliability, dependability and portability were used. In the quantitative part, for assessing the validity of the questionnaires, two methods of content validity and construct validity were used. The reliability of the questionnaires was also measured using Cronbach's alpha (Spiritual Leadership Questionnaire (0.993), organizational health questionnaire (0.775), and the results of spiritual leadership shows the health of the organization. Manuscript profile

Open Access Article

207 - A Survey on the Current Status of Knowledge Management of Payame Noor University of Khuzestan Province
abbas abbas por Farhad Kianfar mohamad reza nili ahmad abadi hamid rahimiyan esmat momeni

The present study was conducted with the aim of investigating the present status of the knowledge management level of Payame Noor University of Khuzestan province by descriptive and survey research. The statistical population of this study is all faculty members of Paya More

The present study was conducted with the aim of investigating the present status of the knowledge management level of Payame Noor University of Khuzestan province by descriptive and survey research. The statistical population of this study is all faculty members of Payame Noor University of Khuzestan who have 171 people. The same number is selected as a statistical sample. The data gathering tool was a researcher-made knowledge management questionnaire based on the Unica and Tike Uchihi model, whose validity was confirmed using statutory guidance and counselor's opinion, and its reliability was obtained by Cronbach's alpha, with a figure of 0.88 the internal consistency of the questionnaires was internal. To analyze the data, descriptive statistics such as mean and standard deviation, as well as inferential statistics methods, were used to examine the existing status of knowledge management levels. The findings of this study showed that Knowledge Management in the field of hidden knowledge, knowledge outsourcing process, synthesis process, internalization process, collective hidden knowledge of knowledge socialization level, Knowledge socialization process in higher than average condition in Payame Noor University of Khuzestan province. And the significance level obtained also confirms the researcher's hypotheses about the existence of knowledge management levels mentioned in Payame Noor University of Khuzestan. Ultimately, the only obvious individual's knowledge of the university was below average. Also, the apparent collective knowledge that comes from the collection of knowledge synthesis process is also relatively weak. The results of this study showed that of the four levels of knowledge of the model in the studied university, according to the obtained points, the three levels of internal and external knowledge transfer are in a desirable situation, and only the level of knowledge of the combination is in a relatively weak position It needs to pay more attention to this level of knowledge, meaning that the university has not performed at this level and offers the necessary proposals at the end. Manuscript profile

Open Access Article

208 - The Impact of Organization's capabilitis on Product Performance in the high-tech Defense Industry (Case study: Defense Electronics Industry
somayeh mehrabi gooravan ebrahim mahmoodzadeh alireza booshehri majid ramezan

High-tech defense organizations, due to specific features such as: dependence on innovation, strategic goals, reliance on applied knowledge and dynamic nature, require more attention to Capabilities that are appropriate to circumstances, including innovation capability. More

High-tech defense organizations, due to specific features such as: dependence on innovation, strategic goals, reliance on applied knowledge and dynamic nature, require more attention to Capabilities that are appropriate to circumstances, including innovation capability.Therefore, in this research, the effect of technological, product and process innovation and ambidexterity capability on the performance of defense products has been investigated. The research methodology is applied in terms of achievemen, exploratory and descriptive in terms of purpose. In order to localize the literature of the subject with the high-tech defense organizations in Iran, the Focus Group method was used. The required data in the form of a questionnaire from 58 defense organizations of the field of electronics (as a high-tech industry) Collected. Analysis of the data with the help of structural equation model (PLS SEM) has shown that the capabilities of product innovation, process innovation, ambidexterity and technology influence product performance. The research findings lead the managers of defense electronic industry to empower the organization in the field of product and process innovation, technological and ambidexterity capabilities. Manuscript profile

Open Access Article

209 - Provide a Model for Customer Advocacy (Detergents Customers in Tehran
mirza hasan hosseini Mohammad MahmoodiMeymand علی اکبر جوکار Farzane sadat hosseiny

Because social media is becoming more and more interactive, consumers can also affect other consumers more than past and make them aware of their views and experiences. By influencing this broad spectrum, customers can stop, control, and manage marketing efforts; this m More

Because social media is becoming more and more interactive, consumers can also affect other consumers more than past and make them aware of their views and experiences. By influencing this broad spectrum, customers can stop, control, and manage marketing efforts; this means that customers are getting power on the market. One of a variety of powerful customers that can help the organization and support the organization without any expectations is customer advocacy. The goal of this research is to study the antecedents of customer advocacy. A descriptive survey design was used in this research. Based on its goal this research was an applied one. The target population of this research was the customers of detergents product in Tehran. To collect data 336 questionnaires were distributed among customers by using simple random sampling method. For data analysis and testing research hypotheses, structural equation modeling (SEM) method was applied by using LISREL software. The results revealed that both Customer assessment and self-motivators dimentions and their factors have a strong positive effect on Customer Advocacy Manuscript profile

Open Access Article

210 - Performance Evaluation of US Startup Accelerators Using Data Envelopment Analysis combined with Goal Programming Approach
محمدرضا پارسانژاد mojtab noori Seyyed Sharafoddin Hoseini Nasab seyyed rashid shahcheragh

Startup accelerator program is a new incubation model to accelerate venture creation providing specialized mentorship, networking opportunities and financing growth driven businesses. Since emergence of the first accelerator in US in 2005, the number of seed acceleratin More

Startup accelerator program is a new incubation model to accelerate venture creation providing specialized mentorship, networking opportunities and financing growth driven businesses. Since emergence of the first accelerator in US in 2005, the number of seed accelerating programs has quickly grown worldwide. Performance evaluation of these emerging programs not only could clarify relative success of this new incubation approach but also help out Iranian emerging accelerators to benchmark from pioneers of the industry. The evaluation could also assist startups and entrepreneurs to find out which of the existing accelerators are well-performed and thus ease decision making to select them as their incubator. So in this paper we aim to measure the performance of US top accelerators using a DEA method combined with goal programing approach. The inputs of the evaluation consist of numbers of mentors and startups, investment on each startup in average and in general, and the share of accelerator in startup company. The outputs in turn are different and include number and value of exits, and fund raising. Comparison of the final result with Seed Accelerator Ranking Project (SARP), shows different sorting and it is due the distinct evaluation approach. SARP considers only outputs of accelerators but we take in to account both outputs and inputs in the evaluation which could better illustrate the efficiency of DMUs. Manuscript profile

Open Access Article

211 - An integrated model for a multi-product production-inventory-routing problem in a bi-echelon green supply chain
Adel Aazami Ali Papi mir saman pishvaee

Manufacturing company’s decisions regarding the quantity of production and inventory is a production planning and inventory control problem. Decisions about transferring products are expressed as a transportation and routing problem. Considering these three problems tog More

Manufacturing company’s decisions regarding the quantity of production and inventory is a production planning and inventory control problem. Decisions about transferring products are expressed as a transportation and routing problem. Considering these three problems together results in an integrated production-inventory-routing planning (PIRP) which is one of the important supply chain problems. Companies which solve their PIRP problems better can decrease the cost of their products and gain more competitive advantage compared to other competing companies. Based on today’s strict regulations, companies must take into account environmental considerations in addition to economical ones in all their processes, from production until supply. Thus, an appropriate transportation planning can prevent the excessive increase in costs and decrease environmental pollution. Therefore, this study integrates the problem of decreasing environmental pollution with PIRP and develops a green PIRP (GPIRP) problem which efficiently considers the economic and social dimensions of production and supply. This problem is modeled in an integrated manner using the MILP approach. In order to show the applicability of the developed model and its practicability of environmental aspect, a case study is conducted on Ahvaz Sugar Refinery, Iran. Finally, some managerial insights are derived from the computational results. Manuscript profile

Open Access Article

212 - Identifying and Modeling of Industrial e-readiness critical factors For Establishment of E-Manufacturing
kamran feizy Mohamad Taghi Taghavi fard Jahaniar Bamdad Soufi Hosein Vahidy

In today’s competitive world, the ability of acceptance and utilization of ICT in industries is one of the critical success factors in productive industries. The target of this paper is presentation of a model for evaluation of e-manufacturing e-readiness in manufacturi More

In today’s competitive world, the ability of acceptance and utilization of ICT in industries is one of the critical success factors in productive industries. The target of this paper is presentation of a model for evaluation of e-manufacturing e-readiness in manufacturing industries. This research was conducted in three phases utilizing mixed research method. In the first phase, Barroso and Sandelowski Meta-Synthesis method containing seven steps was invoked and the primary conceptual model was created. In the second phase, by arranging semi-structured interviews with the experts, a supplementary model was completed. In the third phase in order to quantitatively validate the developed model, various statistical tests and confirmatory factor analysis were employed. Structural equation modeling and path analysis were made use of for checking accuracy of the assumptions as well as testing the proposed model in SmartPLS 3 software. After confirmation of path coefficients and coefficients meaningfulness (t-values), we checked model in terms of various indexes, all of which point to the eminence of the model. The results of applying the above steps were corroboration of the scientific standing of the latter model. Incorporating there major components i.e. , ICT infrastructure in manufacturing , ICT application capacities in manufacturing, ICT value augmenting opportunities in manufacturing along with 28 indexes, the model set forth in this study was ultimately received full confirmation. Manuscript profile

Open Access Article

213 - Analyzing the effectiveness and ranking engineering changes for complex engineered systems viability improvement
مالک طهوری جعفر قیدرخلجانی Mohammad Hussein Karimi gavareshki

Viability is one of the non-functional requirements in the complex engineered systems literature which is uses for assessing the ability of complex engineered systems under uncertainty. Usually in the earlier phase of systems design and development, systems stakeholders More

Viability is one of the non-functional requirements in the complex engineered systems literature which is uses for assessing the ability of complex engineered systems under uncertainty. Usually in the earlier phase of systems design and development, systems stakeholders have the request for increased value of viability and for this mean, system engineers propose several engineering changes. The main problem here is the lack of a method for analyzing the effectiveness of these engineering changes and also ranking them based on different criteria such as cost, time and risk. For promoting this gap, in this paper we propose a 11 step model for analyzing the effectiveness and also ranking the engineering changes for increasing systems viability with the use of Monte Carlo and Electre methods. The applicability of the model is shown by using illustrative example of space system datas Manuscript profile

Open Access Article

214 - A model for evaluation of human resource development policies of government employees
کامبیز حمیدی Sayyed Ali Akbar Ahmadi Karam. A Daneshfard Asghar Seyf

The main objective of this research was to identify the dimensions and components and provide a model for assessing the implementation of human resources development policies of the Government of the Islamic Republic of Iran.The research was descriptive in terms of the More

The main objective of this research was to identify the dimensions and components and provide a model for assessing the implementation of human resources development policies of the Government of the Islamic Republic of Iran.The research was descriptive in terms of the type of hybrid, and in terms of approach, it was inductive. The research data included documents, documents and the results of interviews with 12 people, and a questionnaire was presented in three stages using Delphi's ethodology. A total of 20 academic and executive experts were selected through purposeful sampling. Qualitative data collection was used to examine relevant documents and literature, and a deep semi-structured interview tool. The research questions were analyzed using Attride and Sterling theme analysis technique Based on this, four main themes (15 themes) were arranged (later) from 89 themes (components) related to the model for evaluating the implementation of human resources development policies of the Government of the Islamic Republic of Iran. To validate the extraction factors Of the three stages of Delphi, 76 of the components were confirmed and 13 of them were rejected Two cases were added to the experts' opinion. The model was evaluated using SmartPLS2 software and after correction and removal of 14 other questions, the model was fitted and confirmed. In this model, it has been attempted to address most of the existing factors in evaluating human resource development policies. Manuscript profile

Open Access Article

215 - Designing a Conceptual Model of Lean Leadership Based on Comprehensive Approaches to the Essence of Lean Concept
مرجان اعتمادی mir ali seyed naghavi Jahaniar Bamdad Soufi mehdi hamzhepoor

Leadership is one of the most complex issues, the most unknown and most effective conceptual components in the management of modern organizations. The role of leadership in the efficiency of the organization should be seen in the root differences of leadership practices More

Leadership is one of the most complex issues, the most unknown and most effective conceptual components in the management of modern organizations. The role of leadership in the efficiency of the organization should be seen in the root differences of leadership practices. In recent years, the pure leadership has been considered by many researchers as the most important factor in achieving organizational goals. This research is aimed at developing theoretical foundations, designing a conceptual model of pure leadership and presenting and analyzing the Interpretive structural model model of communication, influence power and dependence of identified variables from library studies and applying the mental model of experts related to leadership issues. To this end, eight key variables related to the research topic were finally identified. A structural matrix questionnaire was designed to determine the interstitial relationship between these variables. The results of this questionnaire were analyzed using a Interpretive structural modeling approach and then plotted on six levels and in an interactive network. Findings from the research process showed that the variable of philosophy, authenticity and pure culture is considered as the most influential variable, and the variables of pure production and pure services are the most dependent variables with the least power of influence. Manuscript profile

Open Access Article

216 - Managerial Dynamic Capabilities and international technological entrepreneurship: International Opportunity recognition and Exploitation by Information technology Start-Ups
Mohammad Hasan Mobaraki Jahangir Yadollahi Farsi Yadollahi Farsi Ali Mobini Dehkordi

The recognition and exploitation of international technological opportunities is the fundamental process is in the international technological entrepreneurship. Because of the radical changes in the high and advanced technologies related to the information technology , More

The recognition and exploitation of international technological opportunities is the fundamental process is in the international technological entrepreneurship. Because of the radical changes in the high and advanced technologies related to the information technology , Dynamic capability is one of the important factors for IT based start-ups in the successful international value creation .this concept is under researched . For this purpose this study investigated managerial dynamic capability role in the international opportunities exploitation by IT based start-ups. By using multiple case study methodology and conducting 12 semi structured interviews with Iranian IT sector start-ups who participated in the international markets and analysing the qualitative data, the study show that managerial dynamic capability have the important role to foster international Technological entrepreneurship. Manuscript profile

Open Access Article

217 - The study of the relationship between, metacognitive believes variables with decision making styles of the managers of Malek Ashtar industrial university.

The aim of the present research was examine of relationship between, metacognitive believes variables with decision making styles of the managers of malek Ashtar industrial university. The statistics population includes all the manager of Malek Ashtar industrial univers More

The aim of the present research was examine of relationship between, metacognitive believes variables with decision making styles of the managers of malek Ashtar industrial university. The statistics population includes all the manager of Malek Ashtar industrial university, that according to simple random sampling method 88 managers were selected. The instruments of research were: General decision making styles questionary (Scott, Bruce), and metacegnitive believes of Wells. The methods of analysis were: pearson correlation, T test, Anova, regression. The results indicated that: - Demographic variables such as age-education – work experience didn't have any effect on decision making styles except orgazinational degree. The regression analysis showed.: - Spontanious style is predictable on the subtests of negative belief about worry and negative belief about thoughts (the subtests of metacegnitive believes). - Avoidance style is predictable on the subtest of negative belief about worry (The subtest of metacegnitive believes). Manuscript profile

Open Access Article

218 - Promoting Brand Personality Based on Effective Variables on Brand
saeed mir ali rashidpoor

The current study was conducted to introduce promoting brand personality based on effective variables on the brand using ISM approach. This study is on the basis of the mixed method research, both qualitative and quantitative, in a deductive-inductive paradigm. Regardin More

The current study was conducted to introduce promoting brand personality based on effective variables on the brand using ISM approach. This study is on the basis of the mixed method research, both qualitative and quantitative, in a deductive-inductive paradigm. Regarding its purpose, this is a practical and a descriptive-survey research in nature and procedure. Statistical population of the current study in qualitative and quantitative was 15 people selected from experts at the university who were investigated based on purposive sampling method. Also, they were asked questions to obtain as much information as required. In qualitative section of this research, data-collection instrument of the text information is based on content analysis technique. The instrument of data collection in quantitative section was the ISM Matrix Questionnaire which its validity and reliability was measured using content validity and retesting. In qualitative section, the acquired data were analyzed using content analysis technique and MATLAB Software was used for analysis of data in quantitative section. The results of the study consist of introducing eight effective aspects in promoting brand personality which is introduced as the final model of the research. These aspects are: brand personality, brand performance, marketing mix, brand design, technology and social networks, customer, culture and social responsibility. Manuscript profile

Open Access Article

219 - Solve the issue of project scheduling in a steady state with resource constraints and timing of delivery intervals
Meysam Jafari Eskandari rozbeh azizmohammadi

Due to considering the real conditions of project and solving manager’s problems, the primary methods development of scheduling for projects has recently drawn researcher’s attentions so that these methods are looking for finding optimal sequence to realize project goal More

Due to considering the real conditions of project and solving manager’s problems, the primary methods development of scheduling for projects has recently drawn researcher’s attentions so that these methods are looking for finding optimal sequence to realize project goals and to provide its constraints such as dependence, resource constraint (renewable and non-renewable). The importance of these issues has practically and theoretically led researchers to do much efforts on different conditions of issues for project schedule, various methods to solve and or to develop each of them. In this research based on selection of some executive methods for any activity with renewable and non-renewable resource and considering prerequisite relation from kind of start to end and having delivery time for any activity in two time periods that has been provided with regard to delivery time of penalty cost with delay or without delay. The presented model has been solved in small scale by gams software and in small, medium and large scale using meta-heuristic Methods of NSGA ll and cuckoo after coding in software of matlab 2013. The comparison of the answer obtained from the above algorithm indicates the better performance of genetic algorithm in most indexes and cuckoo algorithm has superiority on time index of problem solving. Manuscript profile

Open Access Article

220 - Ranking suppliers in sustainable supply chain, using data envelopment analysis (Case study: Region Six Water & Wastewater Company of Tehran)
Ali Naimi-Sadigh Arman Sajedinejad

The supply chain management debate is one of the most important discussions in the organizations. But there are many social, economic, and environmental problems encouraging organizations to use sustainable supply chain management. Because the sustainable supply cha More

The supply chain management debate is one of the most important discussions in the organizations. But there are many social, economic, and environmental problems encouraging organizations to use sustainable supply chain management. Because the sustainable supply chain is to improve the long-term supply chain performance to address the social, economic, and environmental problems of the traditional supply chain. Given that supply chains have grown rapidly in recent years, only paying attention to economic performance for cost optimization cannot lead to sustainable development in the supply chain, therefore, the impact of various activities involved in the supply chain on social life and Environmental issues that lead to sustainable development should also be considered. In this research, the goal of evaluation and ranking of sustainable supply chain suppliers is using the data envelopment analysis method. First of all, using previous studies in this area, we first identify the important variables of choosing sustainable supply chain suppliers according to the economic, environmental and social measures for the District 6 water and sewage company. Subsequently, according to an interview with experts in this area, we reduced the indexes. Finally, DEA models were ranked by the suppliers of sustainable supply chain water and sewage companies in District 6 of Tehran as a statistical population. Manuscript profile

Open Access Article

221 - Proposing a model for low cost carriers market in Iran
Mohammadreza Mahmodieh Asef Karimi

Low cost carriers are great revolutions in the air transportation industry in the last three decades. In fact, low cost model in the airlines has been indicated as a successful and innovative model. Low cost model is a strategy, focusing on the primary needs of passeng More

Low cost carriers are great revolutions in the air transportation industry in the last three decades. In fact, low cost model in the airlines has been indicated as a successful and innovative model. Low cost model is a strategy, focusing on the primary needs of passengers and increaring productivity, that provides lowest prices in internal and international air transportation of passenger. In this study, it has been tried to propose a model of developing low cost carriers market. Population is experts in airline of Aseman, Iran Air Tour, and Kish Air. Samples were collected by targeted judgemental approach for qualitative interviews. Instrument was structured interviews. To analyze data, grounded theory was utilized. 33 interviews with experts of airlines help to gather the required data. Finally, 15 major concepts were extracted including liberalization and withdrawal from the state structure, internal and external tourismism, efficient human factor, security and timely order, regulatory interaction versus relation orientation, customer trust, structural modifications costs, infrastructure and airport management, reconciliation with aeronautical knowledge, customer service, optimal aircraft and flight network, governance mandate structure, optimal sales service management, lack of sanction pressure and society cultural development. Finally, these concepts shaped the paradigmatic pattern of the development of the market for low cost carriers. Manuscript profile

Open Access Article

222 - strengthening the participation of the nongovernmental sector in financing higher education
atiyeh dadjoye tavakloli MohammadAli Hosseini Mostafa Niknami Mohammad Javad Salehi

The purpose of study is to provide a model for the participation of the nongovernmental sector in higher education financing. By examining theoretical foundations and researches, a number of indicators and factors influencing the ways of financing higher education were More

The purpose of study is to provide a model for the participation of the nongovernmental sector in higher education financing. By examining theoretical foundations and researches, a number of indicators and factors influencing the ways of financing higher education were identified and then during a semi-structured interview with 12 faculty members who had experience in financing ways, A total of 50 indicators were identified and then, by the content validity of the indicators adjusted and finally were approved by the experts for 11 factors influencing and based on the obtained indicators, a questionnaire with 41 items was formulated. The questionnaire distributed and collected in a field study among 392 faculty members of the Humanities University of Tehran province, which were selected by available sampling method. The results showed that in state universities, the government had the largest share and the creation of a higher education bank had the lowest share in funding. While in private universities, students (tuition) have had the largest share of contributions and loans or loans from international institutions having had the smallest share in funding. Manuscript profile

Open Access Article

223 - An Effective Communication Model Effectiveness of In-service training in Organizations
Behrooz Kavehie Afsaneh Mozaffari Masoomeh Kebriaee

In recent years, with the advances made in the field of communication, the provision of educational services in various dimensions worldwide has become more evident but what makes it more important for organizations is the existence of an optimal communication model to More

In recent years, with the advances made in the field of communication, the provision of educational services in various dimensions worldwide has become more evident but what makes it more important for organizations is the existence of an optimal communication model to make it more tangible for organizational learning and helps organizations advance their goals. This research is aimed at designing an effective communication model for learning in organizations' education, which has been done using qualitative methods and approach based on the grounded theory. Data collection tools were semi-structured interviews and interviews were conducted with 15 managers, teachers and staff members of Mellat Bank to collect information using a targeted sampling method.Data analysis was conducted in three stages: open coding, axial coding and selective coding, and based on this, a qualitative research model was designed. The results of this study indicate that the extraction of over 678 codes from interviews has 197 concepts and 27 categories that have been considered as a paradigmatic model including the effectiveness of organizational education as a pivotal phenomenon and causative conditions, interventional conditions, strategies and consequential factors. Manuscript profile

Open Access Article

224 - Providing a model for superior value proposition with emphasis on developing a unique marketing strategy for the company using of Grounded theory
Abolfazi Danaei

The purpose of the present study is to provide a model for creating the superior value proposition through strategic focus on designing a unique marketing strategy for the company. In this regard, the qualitative method of data theory of the foundation has been used. Th More

The purpose of the present study is to provide a model for creating the superior value proposition through strategic focus on designing a unique marketing strategy for the company. In this regard, the qualitative method of data theory of the foundation has been used. The statistical population of the present study is marketing professors and marketing activists of packaged food products. The interview method has been used to collect the required information. The results of qualitative data analysis with MAXQDA software show that functional value, value, interactional value and emotional value as the proposed company value, value of use and exchange value as dimensions of perceived customer value, customer satisfaction and loyalty The customer has been identified as the dimensions of the marketing outcomes and ultimately the volume of sales, market share, net profit and return on investment as aspects of the financial implications of the proposed firm's value. In addition, the outputs indicate that the company's proposed value in the number of code count and in terms of generalization and learning in the majority of respondents is a priority, which indicates the importance of this category. Afterwards, the financial, marketing, and perceived value of customers are ranked next. This suggests that in our country, the strategic perspective (value from the perspective of the company) among the food industry managers and marketing professors is more general than the marketing perspective. Manuscript profile

Open Access Article

225 - The impact of alignment of organizational learning culture on organizational performance with the mediating role of dynamic capacity (Case Study: EPCO)
Majid Babaee Lashkami Sirous Amirghodsi علی بنیادی نایینی

The research investigates the effect of organizational processes and culture of organizational learning on organizational performance with the role of the mediator of the dynamic capacity of EPCO. Research type is descriptive. Research population is all employees of EPC More

The research investigates the effect of organizational processes and culture of organizational learning on organizational performance with the role of the mediator of the dynamic capacity of EPCO. Research type is descriptive. Research population is all employees of EPCO. Research tool is standard questionnaire of Yu Yuan Hung (2010). The results showed that there is significant relationship between the Organizational dynamic capacity and organizational performance. There's significant and positive relationship between Organizational learning culture and Organizational dynamic capacity and Organizational dynamic capacity has the mediator to the relationship between organizational learning culture and organizational performance. But, the organizational learning culture doesn’t have a significant effect on Organizational dynamic capacity and Organizational performance. Finally, Organizational dynamic capacity doesn’t have the mediator role to the relationship between organizational process alignment and organizational performance. Based on research results and verification of positive influence of organization learning culture on organizational dynamic capacity and positive relationship between dynamic capacity and organizational performance, the people in charge could substantially improve the learning level of the company. This improvement first broaden the ability of competitiveness as well as the creativity and innovation, while at the same time it enhances organizational performance by improving competitiveness ability. Manuscript profile

Open Access Article

226 - Business Strategy Analysis of Electronic Payment Industry, Compatible with strategy palette
امین صحرائی علیرضا معینی

In today's business environment, with increasing environmental changes and fluctuations resulting from more competitive. The impact of environmental indicators such as political, economic, social, cultural, and legal etc. has a major effect on the success or failure of More

In today's business environment, with increasing environmental changes and fluctuations resulting from more competitive. The impact of environmental indicators such as political, economic, social, cultural, and legal etc. has a major effect on the success or failure of organizations, while affecting managers and making mistakes in decisions markets and accelerating the environment's instability, managers and their organizations are facing a variety of challenges. The strategy palette provided by Martin Reeves at the Boston Consulting Group Strategy Institute is based on the theory that there is no general strategy approach for all situations. The choice of the right approach has never been so difficult for many different tools against this turmoil. the strategy palette, by expressing some dimensions, tries to distinguish between tools that fit for different environments The purpose of this research is to answer these questions," what is the proper strategy for Electronic Payment Industry especially in the field of POS facilities that is consistent with the category provided by the strategy palette And what is the proper approach to success in this area of electronic payment industry? Accordingly, the indicators presented for all pallet environments measure to investigate the purpose of the study, information collect from two parts. In the qualitative part of the research, the semi-structured interview methodology were used by industry experts and in the small part of the time series of transaction data and statistical analyzes use The results obtained from the analysis describe the environment as "adaptive”, and consider the main approach in reducing scheduling time to implementation And the focus is on analyzing competitor behavior and innovation as the main technique. Manuscript profile

Open Access Article

227 - Designing an Organizational Maturity Measurement System for Small and medium-sized enterprises (SMEs), Case Study: Video Game Companies
amin aalipour Alireza Aliahmadi

The purpose of this research is to design a system for measuring corporate maturity for Video game companies . Designing this measurement system requires identifying key indicators of success in Video game companies. For this purpose, after reviewing various models, exp More

The purpose of this research is to design a system for measuring corporate maturity for Video game companies . Designing this measurement system requires identifying key indicators of success in Video game companies. For this purpose, after reviewing various models, experts approved identified key indicators. In the following, the suggested indicators of the experts were added to the original model, Based on the final hierarchical model that has 4 main indicators and 31 components, a questionnaire was designed. The statistical population of this research is all managers and specialists of digital gaming industry in Iran. In this research, 70 people were selected using purposeful sampling method, and the return rate of the questionnaire was 45. In this study, the Capability Maturity Model (CMM) has been used to , the capability maturity model (CMM) was used to rate organization maturity. Based on the Organizational Maturity Measurement of video game companies The indicator of management and technology infrastructure is at the managed level, and there are indicators of game development, capabilities, and usability of the game and business performance at the defined level. Manuscript profile

Open Access Article

228 - Analysis of the effect of production and investment types in selected Organisation of Islamic Cooperation countries
elham niknejad Homayoun Ranjbar hosein sharifirenani

Investment is one of the important components of the production function of the most economical country, and this is one of the main reasons for the economic development of each country. In the general case, the investment is divided into internal and external divisions More

Investment is one of the important components of the production function of the most economical country, and this is one of the main reasons for the economic development of each country. In the general case, the investment is divided into internal and external divisions, which domestic investment include public investment and private investment. Considering the role and place of trade, growth and investment, the nonlinear relationship between public and private investment is expanded in this research, and then the interaction between public investment, private investment and foreign direct investment in 45 OIC countries is analyzed. Therefore, the factors influencing the country's economic growth including public investment, private investment, foreign direct investment, and the degree of trade openness have been reviewed during the period (1997-1997). The method used in this research is the static panel data method in the form of Generalized method of moments (GMM).The results indicate that public investment, private investment, foreign direct investment, the degree of trade openness, and the population growth have been effective and meaningful in improving the country's economic growth, and is estimated at a level of 0.507%. Manuscript profile

Open Access Article

229 - Investigating the relationship between customer satisfaction and customer complaints and trust in the municipality of Tehran
hamidreza fouladgar abbas saghaee

In all new models of quality, customer satisfaction is a prerequisite for achieving financial goals. A reliable indicator to measure customer satisfaction and analysis of its results can provide a comprehensive picture of the company's performance and timely planning fo More

In all new models of quality, customer satisfaction is a prerequisite for achieving financial goals. A reliable indicator to measure customer satisfaction and analysis of its results can provide a comprehensive picture of the company's performance and timely planning for managers. In different models of customer satisfaction measurement, there are different evaluations between complaints; customer trust and customer satisfaction. Municipalities are the important organizations in municipal services and management of each city. In this study, the relationship between customer satisfaction and customer complaints and trust in the municipality of Tehran has been investigated. The statistical pool of the current research is divided in two groups; first, are deep interview with 38 managers and connoisseurs to assessing and measuring customer satisfaction level in municipality's activities. Second, are 450 questionnaires that distributed in customers. 420 questionnaires were returned with usable data. The method of data analysis is using Structural Equations and their evaluation by confirmatory Factor Analysis method using Lisrel software and also, comparative studies were performed using SPSS software. The results showed that customers' expectations, perceived quality of services and their mental image had a positive and significant effect on customer satisfaction in Tehran municipality. Also, customer satisfaction has a positive and significant effect on trust and negative relation with complaints. Manuscript profile

Open Access Article

230 - Evaluation efficiency of the internal structure of decision making units in the past, present and future using dynamic network data envelopment analysis and artificial neural network
javad niknafs mphammadali keramati jalal haghighatmonfared

Network data envelopment analysis models and dynamic network data envelopment analysis models cannot evaluated the future performance of the internal structure of decision-making units .In other words, all NDEA and DNDEA models evaluate the past performance of their DMU More

Network data envelopment analysis models and dynamic network data envelopment analysis models cannot evaluated the future performance of the internal structure of decision-making units .In other words, all NDEA and DNDEA models evaluate the past performance of their DMUs and their internal structure, and measure their efficiency and inefficiency, and ultimately rank them based on that assessment .In this paper, we are going to evaluation the future efficiency of deposit and lending sections in bank branches. In order to notified inefficiencies in the internal structure of a unit before the occurrence, we will prevent it.This approach can change the role of managers from the evaluator to the planner .First, using the literature of the subject and opinion of the experts, the structure of the bank branches and the network variables were determined .Then, the values of variables are forecasted using the artificial neural network for the next two periods.Finally, a DNDEA model is formulated using the values of past periods and predicted values.Using its efficiency, its branches and its internal structure have been evaluated in the past, present and future. Manuscript profile

Open Access Article

231 - A framework for organizational social capital development based on the organizational emotional capital
Seyyed Mohammad Toghra hasan Zaree matin Seyyed Hosein Akhavan Alavi Hamid Reza Yazdani

Social capital development is one of the most important challenges of the managers in the today organizations. Decrease of social capital index as level is in Iran proves the necessity of research in this field. Emotional behaviors is an important aspect of interpersona More

Social capital development is one of the most important challenges of the managers in the today organizations. Decrease of social capital index as level is in Iran proves the necessity of research in this field. Emotional behaviors is an important aspect of interpersonal communication. This research tries to develop a framework for social capital development based on the organizational emotional capital. This is a qualitative research and uses grounded theory method with emerging approach. Data collection in this research is done using a semi-structured interview. Interviewees where selected from managers in public sector and NGOs of Markazi and Qom provinces. Theoretical saturation after 16 interviews. Final framework of this research consists of two schemas, first one diagnosis social capital and the second one emotional based development of social capital. Under diagnosis schema there are three main categories causes of social capital weakness symptoms of emotional capital weakness and consequences of social capital weakness. And under the second schema there are four main categories reinforcing phenomenon, central phenomenon (emotional social capital), strategies and outcomes. Manuscript profile

Open Access Article

232 - Explaining a model for sacrifice based on customer experience in the hotel industry (four and five stars in Shiraz)
jahanbakhsh rahimi baghmalek seyed abolghasem mira Mohammad Haghighi

The purpose of this study was to explain the loyalty model based on customer experience in the tourism industry, especially in the hotel industry, in order to conceptualize loyalty, to examine how the factors of the loyalty model based on customer experience on each oth More

The purpose of this study was to explain the loyalty model based on customer experience in the tourism industry, especially in the hotel industry, in order to conceptualize loyalty, to examine how the factors of the loyalty model based on customer experience on each other and practical solutions to improve the customer loyalty process in the service sector Especially hospitality. In this research, using the exploratory hybrid design, the concept of loyalty of conceptualization and in the form of a model, the process is explained and extracted. In the first research, the foundation data strategy was used in the form of open, axial and selective coding in the first stage of the design of the model.For this purpose, raw data of deep interviews was gathered with 25 managers, experienced clients and university professors..The results of this research phase, the explanation of 21 categories in 8 categories, describe the quality of hotel staff, the quality of the environment and physical space of the hotel, the quality of hotel service functions, empirical marketing, internal marketing, relationship marketing, customer development, customer empowerment , Tourism industry capabilities, customer perceptions and expectations of the services and provider, multiple value creation for customers, customer reset, customer support from the hotel brand, profit making, improved communication capabilities with customers, increased forecasting power in Future, upgrading service quality, reducing competitors' threats, improving brand credibility, improving quality of service Life, economic and social capital that model paradigm is presented. Manuscript profile

Open Access Article

233 - The Roles of Technological Entrepreneurs in Technological Entrepreneurship Ecosystem
AmirMahdi Maysami Ghanbar Mohammadi Elyasi Seyyed Reza Hejazi Ali Mobini Dehkordi

Technological entrepreneurship ecosystem (TEE) is comprised of various elements and complex relations that all interact with each other to enable the creation and growth of technological entrepreneurship. The technological entrepreneur, as the main constituent of this e More

Technological entrepreneurship ecosystem (TEE) is comprised of various elements and complex relations that all interact with each other to enable the creation and growth of technological entrepreneurship. The technological entrepreneur, as the main constituent of this ecosystem, should possess specific characteristics and also must perform particular roles. Despite the importance of (tech) entrepreneur in the (technological) entrepreneurship ecosystem, we are facing with the lack of comprehensive and robust literature in this domain. The aim of this research is to identify and explain various roles of tech-entrepreneurs in the relevant ecosystem. In this path, we adopted a constructivist approach of grounded theory, conducted in-depth interviews and analyzed secondary sources. Totally, we analyzed 27 cases of technological entrepreneurship process that ended in the identification of 14 specific roles in three groups. First, the principal roles which are research & development, market analysis, and resource mobilization. Second, the supporting roles such as networking, incident monitoring, and cooperation with technical experts. Third, the general (contextual) roles like building trust, and proper interactions with other elements of the ecosystem. These roles which based on their nature are in relation and interaction with other elements of the ecosystem, can enhance the related literature of entrepreneurship ecosystem and also lead the actions of technological entrepreneurs. Manuscript profile

Open Access Article

234 - Portfolio Selection under Trading Constraints and Data Uncertainty Using Robust Optimization Approach and NSGA-II Algorithm
Pejman Peykani Alireza Jandaghian

Portfolio is a collection or combination of investments in financial and non-financial assets that may be carried out by an individual or organization. How to select and optimize of portfolio is very important. One of the most important points that should be considered More

Portfolio is a collection or combination of investments in financial and non-financial assets that may be carried out by an individual or organization. How to select and optimize of portfolio is very important. One of the most important points that should be considered in the proposed approach for portfolio selection, is uncertainty. Because, one of the most important features of financial markets is their uncertainty. Thus, the purpose of this study is to present a bi-objective model for portfolio selection that is capable to be used under uncertainty of financial data and for this purpose, a robust optimization approach has been used. It should be noted that return and conditional value at risk (CVaR) are considered as model objectives, and the constraints of the number of shares and the purchasing volume of each share have been added to the model. Also, due to the complexity of the proposed model, a NSGA-II meta-heuristic algorithm has been used to solve the suggested model of research. Finally, the presented model was solved by using the actual data of 200 stocks of Tehran stock market for the period of 2017 and the results were analyzed. The results indicate the efficiency of the proposed approach portfolio selection according to the investor's preferences and constraints under uncertainty of financial data. Manuscript profile

Open Access Article

235 - Explaining the legal framework of the constitution and the law of civil services management decisions N.J.I.I
Ebrahim Azizi

One of the topics of the day in each period of the formation and implementation of decisions, or in other words the legal decisions are enforced. What is important at this time is the rest of the structure and the legal system decisions. As a director in the government More

One of the topics of the day in each period of the formation and implementation of decisions, or in other words the legal decisions are enforced. What is important at this time is the rest of the structure and the legal system decisions. As a director in the government know what decision-making authority and support his decisions or materials which legal principles. Legal principles in documents for the implementation of decisions is better because these decisions will find strong support law enforcement aspects better. One of the challenges facing government managers, particularly managers not familiar with the law and legal mechanisms. Therefore, this article examines the legal principles and legal structure of decision analysis methods are discussed. Constitution and management of the civil service laws that assessed and eventually decide on the model law has been proposed. Manuscript profile

Open Access Article

236 - The study of cyberlofing (unnecessary use of the Internet) in the workplace and its effect on employee productivity
akbar bahmani ramzan gholami

The purpose of this study was to analyze the cyberlofing (unnecessary use of the Internet) in the workplace and its effect on employee productivity. The purpose of the present research is to apply the applied research group and is descriptive and descriptive in the rese More

The purpose of this study was to analyze the cyberlofing (unnecessary use of the Internet) in the workplace and its effect on employee productivity. The purpose of the present research is to apply the applied research group and is descriptive and descriptive in the research field. The statistical population of this research includes Zamzam employees with 1300 people. The statistical sample of the study was obtained using the law of 10 structural equations. A sample of 350 individuals was selected as a stratified sampling. The data gathering tool was a questionnaire. The reliability of the questionnaire was determined using Cronbach's alpha coefficient and combined reliability, and the validity of the questionnaire was confirmed using convergent validity and content validity using the knowledge of experts familiar with the research topic. Also, SPSS22 and Lisrel8.8 software were used to determine the relationship and data analysis. The results of data analysis have confirmed all the research hypotheses: personality factors, job requirements, job conflict, organizational policies, and organizational justice have a significant effect on cyberlofing. Also, the results indicate that cyberlofing will reduce the productivity of individuals in the company. Manuscript profile

Open Access Article

237 - Network of general problems of science production in national scale
محمد سعید جبل عاملی Seyed Seza Fatemi amin

The first and most important step in managing the production of science in order to improve society's affairs and achieve scientific authority is to understand the exact problems of science production. Identification of problem has many complications. Problems with diff More

The first and most important step in managing the production of science in order to improve society's affairs and achieve scientific authority is to understand the exact problems of science production. Identification of problem has many complications. Problems with different interpretations are expressed and not related to the relationship between problems. As a result, many ambiguities and confusion arise. In this research, the Grounded theory is used to extract the problems of science production and the relationships between them, then by using paired comparisons, the relationship between problems is defined more precisely. Also, using the DEMATEL method, the effect size of the problems is apparent The achievement of this research is to identify the network of science production problems by explaining the 22 problems and the relationships between them. The problems of "university-community communication, research quality, research demand, and supply of research" have more interaction with other problems. The problems of "research supply, Brain Drain, quality of research, researcher motivation and research demand" are the most influential and the problems of "organizational management, intellectual property, attraction capacity, university-community communication and foreign trade" are most influential The achievement of this research is a network of general problems of science production, this network must be tailored to specific scientific disciplines and fields. Given the general nature of this research, the network of problems can be used as a guide for identifying the network of science production problems in specific cases (geographic regions or scientific disciplines). Manuscript profile

Open Access Article

238 - Factors Affecting Customer Participation in the New Product Development Process: Case study of food industry of Mazandaran province
khorshid forughinia ali akbar Jowkar Mohammad Mahmoudi Maymand mirza hassan hosseini

Constant changes in the business environment compel companies to think about new product development. In order to meet customer needs, active engagement with the customer and, more specifically, customer involvement in the process of developing new product is essential. More

Constant changes in the business environment compel companies to think about new product development. In order to meet customer needs, active engagement with the customer and, more specifically, customer involvement in the process of developing new product is essential. The purpose of the present research is to identify the effective factors on customer involvement in the process of new product development in the food industry of Mazandaran province. Six effective variables include organizational strategy, new product features, external environment, organizational features, customer attributes, and relationships. The purpose of this research, in the form of applied research and in terms of the implementation of research, is descriptive-causal research. The statistical population of the research is the managers of different parts of the food industry of Mazandaran province, including production, product, marketing, brand, and other parts of the organization. The data gathering tool was a researcher-made questionnaire. In this research, structural equation modeling (SEM) has been used to analyze data and examine the hypothesis. The results showed that the organizational strategy variables, organizational characteristics, customer characteristics and relational factors have a positive and significant effect on customer involvement in the process of new product development. While the two variables of product and environment characteristics have no significant effect on customer involvement. Therefore, according to the results, food industry companies should pay particular attention to strengthening these factors in order to attract more customers to develop new products. Manuscript profile

Open Access Article

239 - طراحی شبکه زنجیره تأمین با در نظر گرفتن هماهنگی سطوح با استفاده از تبلیغات مشارکتی در بستر فروش اینترنتی
Ali asghar Emadabadi Ebrahim Teimoury mir saman pishvaee

The decisions about designing the supply chain network are considered as strategic decisions of supply chain management, which have long-term impacts on overall performances of the chain. However, one of the most important challenges of problems of designing the supply More

The decisions about designing the supply chain network are considered as strategic decisions of supply chain management, which have long-term impacts on overall performances of the chain. However, one of the most important challenges of problems of designing the supply chain network is coordination of its parts that can lead to several restrictions in tactical and operational levels. One of the increasing approaches of the coordination in supply chain is using Collaborative Advertisements. In this article, using the collaborative advertisement in designing the multi-level supply chain, multi-period and multi-product, have been considered in order to make coordination. The chain is also looking forward to fulfill the requirements of establishing new facilities. Advertisements are provided in two sections; supplying advertisements and chain advertisements. The chain advertisements and the information resource of the chain that customers purchases and orders registration are registered within it, is an internet website, which gets some percent as website’s costs per purchase from the chain’s parts. The demand of each customer is considered dependent on price and advertisement function. In case study the plan of publication subscription has been specified that for all of the variances in the impact factor of the advertisement supplier, summation of supplier’s benefits in presented model are better than the present situations; however, this matter is not compatible with all of the suppliers and some of them would have less benefits. But by means of sharing benefits of this coordination, this problem would be satisfied Manuscript profile

Open Access Article

240 - Ranking of Growth, Development and Progress of the Provinces of the Country in Different Areas

Considering the balanced and comprehensive development of the provinces of the country, reducing heterogeneity and inequality, policy making and planning to achieve goals that vary according to the structural characteristics, facilities and constraints of each province, More

Considering the balanced and comprehensive development of the provinces of the country, reducing heterogeneity and inequality, policy making and planning to achieve goals that vary according to the structural characteristics, facilities and constraints of each province, requires the study and recognition of the characteristics of each province according to its location in the whole system of the country. In this research, different provinces of the country have been ranked by the TOPSIS and SAW methods in the fileds of "social, cultural and political", "economic and production" and "infrastructure and technical". The results of the ranking of the provinces, indicate that the provinces have different positions. For example, the provinces of Semnan, Ilam and South Khorasan ranked first to third in the fileds of social, cultural and political issues, but the provinces of Fars, Mazandaran and Khorasan Razavi were top ranked in the fileds of economy and production, and the provinces of Isfahan, Mazandaran and Qom ranked first to third in terms of infrastructure and technical indicators. Manuscript profile

Open Access Article

241 - Provide a multi-objective mathematical programming model for supplier selection in discounted status
Abbas Shoul ali yaghoubipoor laleh abbaslo

In the present study, the supplier selection problem from a new perspective is formulated and solved. For this purpose, minimizing cost and minimizing delivery time and maximizing reliability are considered as objectives of the problem. The purchasing cost in discounted More

In the present study, the supplier selection problem from a new perspective is formulated and solved. For this purpose, minimizing cost and minimizing delivery time and maximizing reliability are considered as objectives of the problem. The purchasing cost in discounted status, the order cost, the transportation cost, the shortage cost and the carrying cost, the components forming the cost objective function. In this research, the design of reliability in parallel systems is benchmarked for supplier selection, so that the supplier's set is considered as a system and each supplier as a component. After mathematical modeling of the problem, the objective functions are described as fuzzy goals and a fuzzy decision approach has been used to rewrite the proposed three-objective model as a single-objective model. The production of a final solution rather than a set of Pareto's solutions is one of the advantages of the proposed method, which prevents decision-making confusion. In order to describe the function and potential application of the proposed method, the supplier selection problem with the actual data was solved. Manuscript profile

Open Access Article

242 - Recognition of the sources of knowledge in the creation of Islamic knowledge
Mostafa Jafarpishe محمد سعید جبل عاملی

As sensory and experimental data are considered to be a source of knowledge and as intellectual data are considered to be a source of knowledge, the knowledge that is taught by the prophets to mankind is too, another source of knowledge. This paper deals with a fresh l More

As sensory and experimental data are considered to be a source of knowledge and as intellectual data are considered to be a source of knowledge, the knowledge that is taught by the prophets to mankind is too, another source of knowledge. This paper deals with a fresh look at the sources of knowledge acquisition, process of acquisition, extraction and inference of Islamic knowledge from two sources of Quran and Sunnah, based on the statements of knowledge about the existence and phenomena of creation, in these two sources. in this paper, the concept of Islamic knowledge is cognition and knowledge that is first take from the religion of Islam, Quran and Sunnah, and secondly, that is related to the postulates of religion and reality of the universe in general and widespread, both materialistic and non - materialistic. But the recommendations of the Quran and the Sunnah will be directly excluded from our discussion. Manuscript profile

Open Access Article

243 - Explaining the Role of Insurance in Developing Financial Institutions and Economic Growth in Selected Countries Using Dynamic panel Data Regression Methods and Generalized Momentum Estimation (GMM)
Mohammad Nasr Isfahani Teimour Mohammadi

One of the key factors of countries’ planning in order to reach a stable long-term economic growth is existence of a proper financial market. Based on economic literature, efficient financial markets can positively affected economic growth of a nation. Furthermore, inve More

One of the key factors of countries’ planning in order to reach a stable long-term economic growth is existence of a proper financial market. Based on economic literature, efficient financial markets can positively affected economic growth of a nation. Furthermore, investigation of effects of insurance which under a favorable financial market can make a direct and indirect influences on economic growth is mainly crucial for scholars. The main purpose of this study is to find out the effects of insurance and financial Structure on economic growth of 40 selected countries using a panel data approach over the period of 2000-2012. The results revealed that financial structure in some cases has significant effect, while in a number of cases, it shows insignificant impact. Also, the financial development index has a negligible negative effect on the economic growth of advanced countries and in the same way, this variable in MENA countries has a negative impact on economic growth. Moreover, this variable has various coefficients in several groups of countries. Furthermore, the findings depicted a positive significant effect of insurance on economic growth in advanced economies, while it negatively affects the economic growth in American nations. Manuscript profile

Open Access Article

244 - Analysis of Iran Internationalization of Higher Education,emphasis on actors
Firoozeh Asghari

The new trend of internationalization of higher education, based on the Sixth Development Plan, demonstrates Iran's serious determination to implement this policy as a continuous, systematic and extensive process. But what is important at the beginning of the work and i More

The new trend of internationalization of higher education, based on the Sixth Development Plan, demonstrates Iran's serious determination to implement this policy as a continuous, systematic and extensive process. But what is important at the beginning of the work and in the first year of the program is to pay attention to the different dimensions of this policy decision in order to successfully implement the program. Therefore, this paper, based on the results of the research conducted in the years 96-95, seeks to provide the theoretical support necessary for the implementation of this policy by analyzing the policy of higher education internationalization emphasis on actors. Manuscript profile

Open Access Article

245 - Math Modeling Customer Satisfaction with Dynamic Planning Approach (Case Study: Saipa Automobile Companies, Iran Khodro and Pars Khodro(
kamran jalilian kameleh nasiri

Companies must be able to preserve their customers and change them to the faithful ones. The automotive industry is one of the leading industries in the field of customer satisfaction. In this paper, based on a hierarchical analysis approach, customer satisfaction is fo More

Companies must be able to preserve their customers and change them to the faithful ones. The automotive industry is one of the leading industries in the field of customer satisfaction. In this paper, based on a hierarchical analysis approach, customer satisfaction is formulated based on indicators after sale services, sale process, initial quality study, initial quality study, automotive performance execution and layout of the automobile industry. Also, by presenting an optimization model, the optimum customer satisfaction path from 1395 to 1404 is presented as a perspective for Iran Khodro, Saipa and Pars Khodro companies using an optimized control methodology, which is used to solve the MATLAB software. Finally, the cost of upgrading the customer satisfaction of the products of these companies for two consecutive years is 1396-1395. The results of the research show that the number of initial quality study has the most impact on customer satisfaction, which should be given more importance in the future planning of automobile companies as the most important control variable in order to improve the optimum route of customer satisfaction over the years to come. Manuscript profile

Open Access Article

246 - A model of Human Resource Development in the public organizations of Iran by new public services approach (Case study: Ministry of Energy)
Seyed Saeed Hosseini

Recognizing the dimensions of human resource development and providing logical solutions for their empowerment and development, considering the requirements of the new public services approach, is one of the most important tasks of the managers of governmental organizat More

Recognizing the dimensions of human resource development and providing logical solutions for their empowerment and development, considering the requirements of the new public services approach, is one of the most important tasks of the managers of governmental organizations. The purpose of this study is to design a human resources development model in governmental agencies with a new public services approach. The statistical population of this research is qualitative research including heads of departments and senior experts of the headquarters of the Ministry of Energy in Tehran, in addition to, professors and experts in human resource management at universities. The sample needed for structured interviews to theoretical saturation and through targeted trial sampling was compiled. A total of 16 data were collected. In order to analyze the qualitative data, the grounded theory was used. Out of 267 subcategories extracted from verbal propositions, 43 categories were considered, which formed the paradigmic model of human resource development with the new public services approach. In this way, 20 subcategories, 4 categories of causal conditions, 30 subcategories, 5 categories of field conditions, 33 subcategories, 8 interfering factors, 24 subcategories, 4 categories of phenomena, 102 subcategories, 17 categories The core of the strategies, and 58 subcategories, comprised four core categories of HR outcomes with the new public services approach. It was found that the development of human resources with a new public service approach consists of four key components of human resource participation in organizational decision-making, the development of human resource competencies, human resource training, and human resource empowerment. Manuscript profile

Open Access Article

247 - Analyzing and prioritizing of Effective Factors on Conceptual Construct of Talent Management in Creative Industries
sayyed mohammad sadegh davoudi mahdi hamzehpoor علی سبحانی متین

Today’S world is shifting the boundaries of truth amazingly, with reaching out the modern technologies including soft technologies, that are based on the intellectual property; human capital. And in the meantime, creativity, innovation, and in one word, "human talent" i More

Today’S world is shifting the boundaries of truth amazingly, with reaching out the modern technologies including soft technologies, that are based on the intellectual property; human capital. And in the meantime, creativity, innovation, and in one word, "human talent" is the mainstay of these stunning developments. The softening of industry and the emergence of soft industries such as cultural and creative industries are the pivotal phenomenon of industries and technologies of our era. Accordingly, the issue of the talent management and factors affecting these industries, that are considered the industries of the whole brain, are of the great strategic importance. In this research, these factors were analyzed and prioritized in terms of effectiveness by identifying and explaining the twelve factors affecting the talent management, through strategy of the operational research and especially the DEMATEL technique, the most important of which include: " Approach of the Organizational Leaders and Managers ", "Organizational Culture", "Personnel Empowerment and Training Programs," "Organizational Learning," "Government Rules and Regulations," and "Human Capital Characteristics". Manuscript profile

Open Access Article

248 - Applying the Entrepreneurial Approach to Create Business Model for Energy Supplying Businesses Case study; International Gas Market
amirhooshang karami Seyed Mojtaba Sajjadi Seyyed Reza Hejazi asgar khademvatani

Sustainability of energy supplying in the world depends on the quality of its utilization, optimal planning and usage strategies. One of the most important sources of clean, inexpensive and affordable energy is Natural Gas. While production of this source by producer co More

Sustainability of energy supplying in the world depends on the quality of its utilization, optimal planning and usage strategies. One of the most important sources of clean, inexpensive and affordable energy is Natural Gas. While production of this source by producer countries, such as Iran, is constantly increasing (about 4 percent annually) and more than 30 million tons per year, but the "Energy Deprived Population" is an undeniable fact that has hit billions of inhabitants the planet does not have access to safe and clean energy. Precisely, about 3 billion people in the world do not have access to clean and sustainable energy. From the economic point of view, in case of proper planning and applying the appropriate Business Models, gas supply and demand, while achieving the optimal balance point, will have a more stable status in the long run, despite better cash flow and turnover. On the other hand, a large part of the social, economic and environmental problems which are caused by the abuse of natural resources of energy in various societies; enforces the Gas exporting countries to think and find innovative Business Models to overcome such issues. Undoubtedly, one effective approach that effectively affects the energy exporters on target markets and will able them to develop the market is Entrepreneurial Marketing and its application in new Business Models. In this research, has been attempted based on entrepreneurial approach, innovative and critical attitude at classical marketing (such as 4Ps) for the Gas market, thru applied methods from case studies, online resources, and companies website, by content and cross-sectional analysis have grasped the similarities and differences between selected Business Models. Then based on the overall findings and their comparison, the key features for the Business Models of energy market were presented. Analyzing of the above data has led to introduce the foundations for creating a Business Model to meet the basic needs of a deprived energy community, which will bring prosperity for the target population and open a large and untapped socioeconomic market for the energy exporters. Manuscript profile

Open Access Article

249 - Composite pattern of enhancement of quality performance and kansei engineering in emotional design with group decision making models approach
gholamreza hashemzade khorasegani Mohammad Reza Bahrami Fatemeh Sadat Yazdani

There are many ways to improve the quality of designing and manufacturing products that are more in line with the needs of customers. Studies have shown that, in spite of customer needs, customer sense also plays a major role in designing products. One of the effective More

There are many ways to improve the quality of designing and manufacturing products that are more in line with the needs of customers. Studies have shown that, in spite of customer needs, customer sense also plays a major role in designing products. One of the effective ways to identify and use in product design is kansei engineering. In this research, we have tried to use quality function deployment (QFD) and kansei engineering to determine the emotions affecting the design of the product and by combining these two, products can be tailored to meet the needs of customers. The statistical population for the determination of technical properties was the stores that were classified according to the sampling method in each case; a simple sampling method was chosen among buyers. Then, during the interview, 10 prominent vendors with a history of selling health products were used. The technical properties of the product are determined in the form of 21 items and a questionnaire distributed among 50 people in which users were asked to determine what characteristics of the product are more important to them. In this research, firstly, with the help of the previous study, the kansei words were collected in relation to the product, and 13 of them were chosen. These factors were classified into three categories of sensory and appearance features, inherent features and controllable factors. According to the results of a new design for a dishwashing liquid container Presented. Manuscript profile

Open Access Article

250 - Identification the components of Distinguishing management using Delphi fuzzy technique
Seyyed Najmuddin Mousavi Ali shariat nejad

The present study aimed to provide distinguish management cpmponent for pharmaceutical companies using Fuzzy Delphi method. This research is a mix research with exploratory approach which in terms of quantitative and qualitative research in the field of methodology and More

The present study aimed to provide distinguish management cpmponent for pharmaceutical companies using Fuzzy Delphi method. This research is a mix research with exploratory approach which in terms of quantitative and qualitative research in the field of methodology and in terms of research philosophy includes deductive-inductive research. The statistical population of this study is all pharmacies, pharmacy companies in Lorestan province. In the qualitative section, the sample members of the research using a bullet-sampling method are selected and in the quantitative part of the research, they selected by Multi-stage cluster sampling. Since the present study is a mixed research with a quantitative and qualitative approach, both the interviewing tools and the questionnaire are used simultaneously. Regarding to analyze the research data, it should be noted that for analyzing qualitative data, the coding method and the ATLAS.TI software were used, also analysis in qualitative section with fuzzy Delphi were used. The results of the research show that the powerful knowledge chain in drug production, the use of medicinal plants, the dependence of the world's pharmaceutical companies on medicines and medicinal herbs, and the existence of a monopoly on the expertise in some of the drugs produced are most effective factors influencing for competitiveness of pharmaceutical companies. Manuscript profile

Open Access Article

251 - Designing and compiling a behavioral decision making model for investors considering the role of financial marketing mix using structural equation modeling
Hamid reza Shokrizadeh jamal barzegari khanaghah Hojat allah Sadeghi

Capital markets play an important role in the economy, because the cash flow of people who can not use their funds leads to those who are capable of it. Naturally, the good performance of these markets will be a key factor in ensuring economic growth, so if capital mark More

Capital markets play an important role in the economy, because the cash flow of people who can not use their funds leads to those who are capable of it. Naturally, the good performance of these markets will be a key factor in ensuring economic growth, so if capital markets are efficient, economic development will be realized. On the other hand, because of the irrational decision making of investors in the capital market, systematic errors have occurred and this leads to market failure. The present study seeks to examine the impact of the financial marketing mix(7p) on the relationship between behavioral bourgeois and investor decision making. The method of this research is applied to the purpose of the research and the method of collecting and collecting data is descriptive survey. The statistical population is real investors in Tehran Stock Exchange. 422 questionnaires were distributed. By eliminating incomplete questionnaires, 391 questionnaires were used for statistical analysis. The data was analyzed using SmartPLS and LISREL software. The results indicate that the financial marketing mix (7 p) affects the relationship between emotional and decision-making factors of investors more than cognitive biases. The two sides of the trained and promoted people have the most impact. Manuscript profile

Open Access Article

252 - A dynamic capability approach on designing governance models in health care networks
Alireza Aliahmadi Mohammadreza Rasouli

The use of network business models to provide health services is a growing trend in the world's successful health systems. Forming and sustaining successful service delivery networks requires using the structures and mechanisms that address the health system characteris More

The use of network business models to provide health services is a growing trend in the world's successful health systems. Forming and sustaining successful service delivery networks requires using the structures and mechanisms that address the health system characteristics, such as the asymmetry of the health market, as well as the need to guarantee the quality of services. In this paper, based on the dynamic capability approach, relevant structures and mechanisms have been identified that can make the ability to successfully governing service delivery networks in health systems. The effectiveness of identified structures and mechanisms have been evaluated using a case study within a clinical laboratory network in Tehran. Manuscript profile

Open Access Article

253 - Creating a systemic model for identifying the success factors of establishing a knowledge management system in aeronautical organizations and providing improvement solutions (case study: one of the Air Organizations)

In today's world, many organizations with low profits, limited capital and intensive competition, and at the same time must meet the endorsements of shareholders, are successful organizations that can create better opportunities and create new opportunities. Given the i More

In today's world, many organizations with low profits, limited capital and intensive competition, and at the same time must meet the endorsements of shareholders, are successful organizations that can create better opportunities and create new opportunities. Given the importance of knowledge and its pivotal role in the knowledge age, organizations, especially knowledge-based organizations, whose knowledge is a strategic source and a key factor in acquiring and maintaining the core competence of the organization, is essential for establishing knowledge management and identifying obstacles. Thought ahead with implementation with a systematic approach to develop the capabilities that lead to the development of knowledge as a key source of enterprise. In order to achieve this goal, a knowledge-based knowledge-based airspace-based knowledge management organization was considered and a system model was mapped out. At first, various factors that can be effective were identified through questionnaires and interviews and literature reviews. Then, the causal and impulsive diagrams, which are one of the tools used in the dynamics dynamics methodology, were drawn and finally, these factors were prioritized using the fuzzy dematerial method and the effective and effective factors were identified. The rate of knowledge sharing, the number of human resources with a high level of knowledge and experience, the quality of individual work of the staff, the culture of sharing knowledge and the level of attention of senior executives to the IT infrastructure were the five most important and important factors. These factors were used as the basis for developing knowledge management strategies in the organization in order to achieve effective strategic strategies. In today's world, many organizations with low profits, limited capital and intensive competition, and at the same time must meet the endorsements of shareholders, are successful organizations that can create better opportunities and create new opportunities. Given the importance of knowledge and its pivotal role in the knowledge age, organizations, especially knowledge-based organizations, whose knowledge is a strategic source and a key factor in acquiring and maintaining the core competence of the organization, is essential for establishing knowledge management and identifying obstacles. Thought ahead with implementation with a systematic approach to develop the capabilities that lead to the development of knowledge as a key source of enterprise. In order to achieve this goal, a knowledge-based knowledge-based airspace-based knowledge management organization was considered and a system model was mapped out. At first, various factors that can be effective were identified through questionnaires and interviews and literature reviews. Then, the causal and impulsive diagrams, which are one of the tools used in the dynamics dynamics methodology, were drawn and finally, these factors were prioritized using the fuzzy dematerial method and the effective and effective factors were identified. The rate of knowledge sharing, the number of human resources with a high level of knowledge and experience, the quality of individual work of the staff, the culture of sharing knowledge and the level of attention of senior executives to the IT infrastructure were the five most important and important factors. These factors were used as the basis for developing knowledge management strategies in the organization in order to achieve effective strategic strategies. Manuscript profile

Open Access Article

254 - Designing a sustainable supply chain network under sanction conditions
Ezzatollah Asgharizadeh S. Ali Torabi Ali Mohaghar Mohammad Ali Zare Shourijeh

Nowadays, with the advent of the concepts of risk management and sustainability and increasing of social pressures to reduce the negative impacts of industries on the environment and society, it is almost impossible to make strategic decisions such as the supply chain n More

Nowadays, with the advent of the concepts of risk management and sustainability and increasing of social pressures to reduce the negative impacts of industries on the environment and society, it is almost impossible to make strategic decisions such as the supply chain network design (SCND) without considering these concerns. Accordingly, in this paper a general mixed-integer linear programming (MILP) was developed for designing a closed-loop supply chain network, under disruptions conditions and sustainability considerations (focusing on social aspects). This is a multi-echelon, multi-product and multi-modal supply chain network. The sanctions on raw materials (as disruption events) were considered in the mathematical model through planning some scenarios. The most important decision variables in this model are related to: supplier selection, quantity of each raw material, facilities location, products flow between different facilities and transportation modes. Finally, designing a closed-loop supply chain network in Iran's tire industry was taken as a real world case study to demonstrate the applicability and effectiveness of the proposed model. In addition, the sensitivity analysis on some of the important parameters was carried out. Manuscript profile

Open Access Article

255 - Modeling of Foresight for Sustainable Development Using Scenario Planning and System dynamics Approach (case study: Yazd Province)
حمید بابایی میبدی Gholamreza Godarzi Adel Azar Firozeh Azizi

Nowadays, the wide changes in various dimensions put managers in serious challenges. This issues cause the current plans will no longer be able to response, therefore it is necessary to use new approaches such as foresighting. Meanwhile, one of the main concerns of mana More

Nowadays, the wide changes in various dimensions put managers in serious challenges. This issues cause the current plans will no longer be able to response, therefore it is necessary to use new approaches such as foresighting. Meanwhile, one of the main concerns of managers is the effect of their decisions on the key variables. This study using a foresight and systematic approaches and design the dynamic sustainable development model to seeks an answer to this important management issue. First we presented a framework for sustainable development and then, using the “Mic Mac” method identified the key drivers of sustainable development. In the next step, by designing a scenario portfolio, future possible scenarios for sustainable development were determined. Finally, by designing a regional sustainable development model, it is possible to simulate scenarios and decisions, and determine the appropriate scenarios from the possible multi-dimensional scenarios Manuscript profile

Open Access Article

256 - Futurology of Integrated Communication of Social Marketing at the Iranian National Tax Administration (Based on Network Analysis Technique)
Akbar manjegani golnar shojaei

The aim of this paper is to provide research results using descriptive-analytical research method and qualitative-quantitative data obtained from questionnaire. Some factors such as reaching effectiveness of tax system functions, establishing social justice, taxpayers d More

The aim of this paper is to provide research results using descriptive-analytical research method and qualitative-quantitative data obtained from questionnaire. Some factors such as reaching effectiveness of tax system functions, establishing social justice, taxpayers dissatisfaction and especially the culture of tax fraud, motived us to investigate effective agents on attaining a favorite future in social relationships with taxpayers from organizational expert's point of view. Regarding limitation of the numbers of experts in Iranian National Tax Administration, available sample was used. Therefore, utilizing organizational documentation and experts, some components were recognized and extracted then they were prioritized by analytical Network Process .Afterwards, based on Dymtel Technique, the intensity of impression and being impressed as well as relationship network of relevant factors were examined by futurology method. Following assessment of these factors by experts, prioritizing of subordinate criterions was done as well. Results show that experts anticipated that individual oriented resources organization and social responsibilities as the most important priority in integration relationships in social marketing in Tax Affairs System, furthermore, motivation tendency, addressees' cooperation and economic needs were the most important priorities in subordinate criterions. The result of this research can be used to explain social marketing strategies and designing of integration relationship of social marketing model in Iranian National Tax Administration. Manuscript profile

Open Access Article

257 - Analyzing influential factors on non-oil export development in terms of risk in Iran’s Custom Administration
Maryam Tanabandeh Sanjar Salajegheh

Trade affairs, particularly export, have been always encountered with risks and uncertainties. It is obvious that coping with these risk categories requires a systematic process for identifying, analyzing and responding to the risks in order to maximize the results of p More

Trade affairs, particularly export, have been always encountered with risks and uncertainties. It is obvious that coping with these risk categories requires a systematic process for identifying, analyzing and responding to the risks in order to maximize the results of positive events and minimizing the consequences of bad and negative events that can affect the main goals of export. Accordingly, the aim of this study is to design and determine the optimal risk management model and its executive requirements in the Islamic Republic of Iran's Custom Administration (IRICA) with the export development approach. The statistical population of the research in the qualitative section was the managers and experts of the IRICA in Tehran and in the quantitative section, was all experts of customs with a definitive export procedure. The sample needed for qualitative interviews was collected to the extent of theoretical saturation through a targeted judgment sampling. The qualitative data was analyzed by the grounded theory. Out of 181 subcategories extracted from verbal propositions, 41 core categories were extracted which formed the paradigm model of export risk management. Results indicated that product-based risk, trade risk, export decleration risk, non-performance risk, credit risk, transportation risk, individual based risk, and legal risk are the main export risks in Iran and related strategies were suggested. In addition, contextual factors including cultural, legal, environmental, economic, and political facors as well as mediator factors including quality of export operation mechanisms, human resource quality and stakeholder participation have affectd the risk management strategies. Manuscript profile

Open Access Article

258 - Presenting a hybrid BSC-DEA Model with the presence of uncontrollable inputs and outputs to measure performance
Ali Namakin Seyyed Esmaeil Najafi Mohammad Fallah Mehrdad Javadi

Strategy is the most crucial long-term source for the growth of organizations; and in the case, that there is a lack, in the implementation of successful strategy, even if appropriate ones are adopted, this process is incompetent. In order to execute and apply these pro More

Strategy is the most crucial long-term source for the growth of organizations; and in the case, that there is a lack, in the implementation of successful strategy, even if appropriate ones are adopted, this process is incompetent. In order to execute and apply these programs appropriately, with the exception of the financial characteristics, organizations must also be assessed simultaneously from other facets. The Balanced Scorecard which focuses on four aspects, such as financial, as a result of performance in the past (past indexes) and the three aspects of, processes, customer, growth and learning and centers on the (future indexes), is considered as a comprehensive framework for assessing performance and the progress of strategy. Moreover, we are aware that many factors have an influence on organizations and some from the viewpoint of control get out of domain, and it is vital that from this angle, the amount of impact is assessed. The Data Envelopment Analysis (DEA) is one of the best mathematical methods to compute the efficiency of organizations. In that, the Balance Scorecard method proves to be of high standing for the evaluation of performance, one of its weak points is that, it lacks a quantitative measurement in respect to the organization’s performance in utilizing a mathematical mode. To solve this problem, DEA has been adopted. In this paper, we have attempted to combine these two abovementioned systems and efforts have been made to use BSC as a tool for designing the performance assessment indexes and from DEA, which has been used as a tool to evaluate the performance in the presence of uncontrollable indexes. Manuscript profile

Open Access Article

259 - Design of online shopping improvement pattern by using ISM model
Amene Kiarazm Lotfolah Forozandeh Dehkordi Mohammad Mahmoudi Maymand mirza hasan hosseini

This study is done to identify affecting factors on the improvement of online shopping with respect to the customer decision-making process. For this purpose, the literature review were used and then using interpretive structural modeling for defining relationships betw More

This study is done to identify affecting factors on the improvement of online shopping with respect to the customer decision-making process. For this purpose, the literature review were used and then using interpretive structural modeling for defining relationships between affecting factors on the improvement of online shopping. To define these relationships, 16 expert opinions on management and information technology were taken. The results show that the model includes seven factors: Channel Quality, Website Quality, Product Features, Advertising, Transaction Quality, Customer Satisfaction and Online Shopping Improvement. Website Quality, Product Features, Transaction Quality have a fundamental role because of high driving power and low dependency. After that, Channel Quality, Advertising, and Customer Satisfaction are at the center of attention. Finally, the goal variable of study - improve online shopping- is placed the third level because of having lowest driving power and highest dependency. Manuscript profile

Open Access Article

260 - Identifying and prioritizing the guideline principles of successful deployment of agile knowledge management with Delphi approach at growth centre of technician and knowledge based units at imam Hussein comprehensive university
Mahdi Farmani Jabar Babashahi Mohammad arabi Esmail laali

Today, organizations need to strategically use their resources to succeed in the field of competition. One of the vital resources of organizations is their potential and actual knowledge. In this regard, management of these resources is also very important. During recen More

Today, organizations need to strategically use their resources to succeed in the field of competition. One of the vital resources of organizations is their potential and actual knowledge. In this regard, management of these resources is also very important. During recent decades, most of organizations have realized this importance and have implemented agile knowledge management in organization in pursuit of their goals. But many of these projects have failed due to various reasons. In this research, the researcher has tried to identify the guiding principles that will help the successful implementation of agile knowledge management at the growth centre of technician and knowledge based units at Imam Hossein comprehensive University. The statistical population of the study includes all the professors of the growth Centre of Technician and Knowledge based Units of the Imam Hossein comprehensive University. This research has two steps. Initially, using the review and analysis of the related research, the principles of agile knowledge management were extracted and identified. In the second step, the Delphi method was used to identify and rank the principles of agile knowledge management at the growth centre of technician and knowledge based units of Imam Hossein comprehensive University. Based on panel members' comments and the results, the 25 principles with the Kendall coefficient of 0.809 were obtained by consensus among the experts. Generalizing the comments of the experts, the guiding principles for the implementation of agile knowledge management ware developed and ranked. Manuscript profile

Open Access Article

261 - Describing philosophical foundations and the assumptions of science role in the knowledge production and problem- solving methodologies and methods in the branches of industrial engineering
Alireza Aliahmadi

The structure of human knowledge in the fields of humanities and social sciences, including management as a discipline, consists of philosophical assumptions and foundations, scientific principles and theories, and the and practical achievements for solving problems. Th More

The structure of human knowledge in the fields of humanities and social sciences, including management as a discipline, consists of philosophical assumptions and foundations, scientific principles and theories, and the and practical achievements for solving problems. The philosophical foundations of every knowledge are conventionally composed of elements of value, epistemology, ontology, anthropology, and methodology, which are referred to as the components of scientific paradigm. The new philosophy trend in the recent centuries, has shifted from the positivist paradigm to critical and interpretative paradigms, and is shaped into the context of the postmodern paradigm, the pragmatism tradition, and the complexity theory. Each of the above scientific paradigms has foundations in values, epistemology, ontology, anthropology, methodology and its own research methods. This means that today's knowledge in each field, due to the effects of each conventional philosophy of science paradigms, has led to the production of different scientific principles and theories and the distinctive applied achievements. So, opinions and ideas of the thinkers in each field are different. The shifting paradigm from positivism to interpretativeism not only has contributed to the fields of humanities and social sciences, but also effects the fields of science and engineering, such as, the emergence of fuzzy logic along with mathematical logic in the field of basic sciences, quantum mechanics view alongside Newtonian mechanics in the field of engineering. In this paper, we seek to recognize the knowledge developments roots in the branches of industrial engineering, such as the development of "hard operations research", " soft operations research " and "hard systems to soft systems thinking" and "statistical quality control" To "Total Quality Management". Under the influence of paradigmatic changes, developments have taken place in other branches of knowledge forming the industrial engineering as an interdisciplinary scientific discipline for the future. We also examine the systemic methods paradigmatic foundations influenced by the above paradigms and examine how to influence the methods of analysis and problem-solving methods with respect to the differences in their basics, philosophies and paradigms. Manuscript profile

Open Access Article

262 - Identifying and ranking the Factors Affecting the User Experience of Recommendation Systems in Online Environments (The Case Of: Digikala WebSite)
Mahdi Farmani Mohammad Ghaffari Hossein moeini Mostafa Zandi Nasab

this research is going to identify and rank the factors influencing on user experience from proposing systems in online environment. This research is functional in terms of its purpose, and it is a descriptive one in terms of information gathering. The statistical popul More

this research is going to identify and rank the factors influencing on user experience from proposing systems in online environment. This research is functional in terms of its purpose, and it is a descriptive one in terms of information gathering. The statistical population of the study was all users of DJ's internet store, who have used the services of this store in April and May of 2018. To determine the sample size, the Kumer and Lee patterns were used, the sample size was 500 and 458 of the samples in questionnaries were completed and obtained. Sampling method was used to select the members of the statistical sample and the data were collected by using both library method for reviewing the literature and the field method for distribution and collection of questionnaries. Validity of the questionnaries was measured by experts and reliability was confirmed by cronbach's alpha. Data analysis was done by exploratory factor analysis using spss software. The findings of this study showed that user experience includes 13 dimensions. To test the dimensions, a one sample T test was used. Therefore studying these dimensions showed that all dimensions are in good condition. Shannon Entropy was used to rank dimensions. Manuscript profile

Open Access Article

263 - Providing the best two- or multi-faceted barter between the two companies in the holding company
Saeed Mirzamohammadi

The existence of debt in the accounts between a set of companies causes the items to be flooded to the left and right of the corporate balance sheet. And have misleading financial ratios for corporate finance analysts and lead to misleading predictions about the company More

The existence of debt in the accounts between a set of companies causes the items to be flooded to the left and right of the corporate balance sheet. And have misleading financial ratios for corporate finance analysts and lead to misleading predictions about the company's future. This is the case in a set of companies under the umbrella of a holding due to interactions between them and on the other hand, if there is a solution, it can be tracked and reduced due to the upstream management of the holding. In this paper, using mathematical modeling and optimization, the best combination of the two or multiple possible channels between the holding companies is suggested. How to deal with this issue is one of the issues of day care and modeling and solving it in the form of math planning is the main innovation of this article. The proposed modeling is implemented in one of the IT field holdings and its results are reported in this paper. Manuscript profile

Open Access Article

264 - An Analysis of the Role of Organizational Culture in Developing Entrepreneurial Behavior in Small and Medium enterprise
seyed mohammad mosavi jad haydar mohammadi Arman Ahmadizad

Having entrepreneurial spirit and behavior for small and medium enterprises is essential and inevitable, in order to adapt to environmental conditions and changes. This behavior must be institutionalized within the heart of that organization's culture. This research is More

Having entrepreneurial spirit and behavior for small and medium enterprises is essential and inevitable, in order to adapt to environmental conditions and changes. This behavior must be institutionalized within the heart of that organization's culture. This research is an applied and descriptive correlation study. The statistical population of this study is small and medium enterprise managers in Sanandaj, with the names of small and medium enterprises with 120 companies being announced by Sanandaj industrial partners. Based on the number of companies and the use of the Morgan table, 92 of the owners of these small and medium enterprise were randomly selected. In this study, the questionnaire was used to collect information. After completing the questionnaires, the collected data were analyzed using SPSS software in two descriptive and inferential fields. The results show that organizational culture is related to entrepreneurial behaviors. However, managers of these businesses gave the most value to the fundamental values among the dimensions of organizational culture and also aimed at reversing the relationship with entrepreneurial behaviors. Manuscript profile

Open Access Article

265 - Extension of The development methodology for hybrid multi-scale AB-SD simulation modeling in learning organizations
Alinaghi Mashayekhi

Performing the concurrent analysis of organizational, departmental and individual scales alongside macro and micro levels of abstraction in temporal, spatial and event-driven contexts may significantly clarify the concept of learning, and develops the opportunities for More

Performing the concurrent analysis of organizational, departmental and individual scales alongside macro and micro levels of abstraction in temporal, spatial and event-driven contexts may significantly clarify the concept of learning, and develops the opportunities for effective policy making accordingly. It would also help to improve the performance indicators of the system and its involved agents globally. Due to Ignorance of aforementioned concurrent analysis, the relationship between organizational learning and learning in lower scales has been ambiguous, and monitoring the effect of organizational learning on organization performance indicators has been neglected. Hence, whether organizational learning is an effective factor in the amplitude of organization competitive advantages or not has remained a serious question yet. However, a potential solution to this question has got conceivable through the multi-method system modeling perspective. Design and analysis of integrated multi-scale learning in organizations are now possible through hybrid modeling and simulation and the extended methodology presented in this research along with the related architecture. The outcome is a plain platform which embraces lucid modeling of complex abstract concepts including learning in organizations comprehensively. Future case studies may be required to further confirm the applicability of this methodology and underpin its administrative value. Manuscript profile

Open Access Article

266 - Cooperative pricing and advertisement for a bi-level supply chain using the game theory approach

This paper examines the co-ordination of pricing and advertisement decisions in a bi-level supply chain. The game theory approach is used to model the pricing, the size of the economic order, the retail sales and constructive sales decisions. Three game scenarios are de More

This paper examines the co-ordination of pricing and advertisement decisions in a bi-level supply chain. The game theory approach is used to model the pricing, the size of the economic order, the retail sales and constructive sales decisions. Three game scenarios are designed based on the model of the newspaper sales man: 1) The Stackelberg game where the manufacturer of the leading role and retailer as a follower, 2) the Nash game where the manufacturer and retailer have the same market power and 3) Full cooperation game where the manufacturer and retailer take the best decisions. In cooperative situation, we will impose an increase in the cost of advertising on the chain rather than a decentralized chain, but it leads to increased profits and increased customer satisfaction, which means a win-win decision-making system for the supply chain managers and customers. Manuscript profile

Open Access Article

267 - Designing Effective Model for Adjusting Structural inflation of Iranian Economy by resilient economy approach
سید حسن قوامی

Inflation is a negative phenomenon and one of the major problems in the economy. A review of the past trend shows that the Iranian economy has always suffered from this problem and so far the solution to the inflation problem in Iran has not been successful. In the curr More

Inflation is a negative phenomenon and one of the major problems in the economy. A review of the past trend shows that the Iranian economy has always suffered from this problem and so far the solution to the inflation problem in Iran has not been successful. In the current situation economic sanctions imposed on Iran, Solving the problem of inflation requires a special solution. Historical experience and past trends indicate that solving inflation in conventional and experienced solutions in the country are not responsive. This research focuses on designing a conceptual model looking for a new and distinct strategy and has shown the implementation of economic resistance policies through operational its components can solve this historical dilemma of the Iranian economy in other words adjusting and solving the problem of structural inflation by implementing the components of the resistance economy. Because the implementation of the components of the resistance economy based on the general policies of the resistance economy ultimately leads to the transfer of resources from non-productive activities and speculation to productive activities by this positive development, the manufacturing sector flourishes and, as a result, GDP will grow at a higher rate, and GDP growth Will reduces inflation. This process is explained by designing a conceptual model that has theoretical and theoretical support by the macroeconomics. Manuscript profile

Open Access Article

268 - An Impact model of Personal Knowledge Management and Ledership Style on Organizational Performance in the Tehran Municipality
vajholla ghorbanizadeh Mohammad sadeghi

Knowledge-based age, in which knowledge, as the most important capital of organizations, requires a different managerial approach to organizational issues and employees. Therefore, influential leaders in the form of a pension will evaluate the amount of production, diss More

Knowledge-based age, in which knowledge, as the most important capital of organizations, requires a different managerial approach to organizational issues and employees. Therefore, influential leaders in the form of a pension will evaluate the amount of production, dissemination, exchange and application of knowledge among their employees in order to achieve organizational goals and improve the performance of the organization. The purpose of this research is to investigate the effect of individual knowledge management and leadership style on organizational performance in Tehran municipality. The research type is descriptive-survey based on the purpose of the research and the method of data collection. The statistical population of this research is directors, advisers and expert experts of the municipality of Tehran in the highest organizational occupation (three categories) in terms of career 14 - 15 - 16 which is equal to 2467 people. The appropriate sample for this study was 332 people based on Cochran's formula. In this research, a questionnaire was used to collect data. In order to fit the conceptual model of research and hypothesis testing, structural equation modeling and LISREL software were used. The results of the research show that the variables of individual knowledge management and leadership style have a significant effect on organizational performance of Tehran municipality; also, the effect of individual knowledge management variable on approved leadership style. Manuscript profile

Open Access Article

269 - Designing Sustainability Comprehensive Framework for Banking: Using Meta Synthesis and Structural Modeling Interpretation
Emad Nobahar Mahmoud Dehghan Nayeri Adel Azar Ali RajabZadeh ghatari

Today, bank Businesses are pressured by their stakeholders to address sustainability issues in their activities. Consequently, attention to sustainability and social responsibility in the banking business is increasing day by day. Accordingly, the main purpose of this s More

Today, bank Businesses are pressured by their stakeholders to address sustainability issues in their activities. Consequently, attention to sustainability and social responsibility in the banking business is increasing day by day. Accordingly, the main purpose of this study is to provide a framework for sustainability in bank Business. To this end, by using the Meta-synthesis approach, the 268 open codes related to sustainability in the banking industry were extracted from related articles and related studies and these open codes formed 59 axial codes. Then, these axial codes were categorized based on similarities in concepts to 10 themes of economic partnership, financial factors, energy use, environmental action, community participation, development of human resources, customer relationship, products and services, human rights issue , and governance. In the following, they were categorized into four including economic, social, and environmental and governance sustainability. Moreover, ISM structured the relationships between the themes while leveling them in a structural model based on the experts’ interprets. According to the results, the theme of human rights is at the lowest level and considered as the basis for bank sustainability. In addition, human rights, human resources, products and services, and customer relationship themes were placed in the independent area of the MICMAC chart that shows the key role and influence of these factors on other factors in the sustainability of bank business. Manuscript profile

Open Access Article

270 - A systematic review of artificial neural network applications in supply chain management
Aref Toghroljerdi pooria malekinejad

Nowadays, the success rate of companies/organizations in the competitive market is the performance of their supply chain managment. Various techniques have been utilized to improve it, which one of the most widely used methods to solve these problems is artificial neura More

Nowadays, the success rate of companies/organizations in the competitive market is the performance of their supply chain managment. Various techniques have been utilized to improve it, which one of the most widely used methods to solve these problems is artificial neural network. The purpose of this study is to systematically review the various applications of artificial neural networks in solving the problems of different parts of the supply chain. Hence, by using the literature review, the key vocabulary of the link between the two domains was identified. Using the keywords extracted from the research literature, a search was made between the Scopus databases and Web-based Science. By searching in these databases, articles related to the application of artificial neural network in different areas of supply chain have been extracted. Finally, the articles were filtered using a variety of tools and then high-ranking papers were identified. Using important articles identified, various categories of artificial neural network applications were implemented in supply chain management. The results of this study indicate that artificial neural networks have been most used in solving engineering, computer science and business issues Manuscript profile

Open Access Article

271 - Proposing a Framework for Modifying and Improving Processes Using the Combination of QFD Approach and Multi-criteria Decision Making Based on BPMN.2 Standard
Reza Abasi samane ghiasi saeed safari

Todays, almost all large companies and organizations have recognized the importance of the processes improvement and had experience in this field or started its application. Due to the fact that, the aim of this research is providing a framework for improving th More

Todays, almost all large companies and organizations have recognized the importance of the processes improvement and had experience in this field or started its application. Due to the fact that, the aim of this research is providing a framework for improving the processes. This research is practical in terms of purpose and is descriptive-exploratory in terms of method. In this researchthe intended processes have been investigated via interview, and mapped by using the standard language of models and symbols of the business process (BPMN.2) and Visual software paradigm. In the next stage, after extracting the existing problems, they were drawn up in the form of cause and effect diagram through interviewing with managers and experts.. Then, the solutions were extracted through the open questionnaire. The solutions were completed in a few steps using the Delphi method. Subsequently, the design of the Fuzzy Analytical Hierarchy Process (AHP) and the Quality house Table were developed. The weight of the problems and solutions was obtained by the completion of the questionnaire by the company's experts. Finally, the processes were analyzed by extracting the evaluation indicators and improve suggestions have been proposed. Manuscript profile

Open Access Article

272 - Optimizing Investment in Life Insurance Based on Goal Programming
Seyed Farhang Hoseini reza raei Ghadir Mahdavi

Investment management in life insurance is very important because of its specific features. Unlike other insurance policies, life insurance is long-term and focused mainly on return on investment. Also, due to the 85% participation of insurers in the surplus of intere More

Investment management in life insurance is very important because of its specific features. Unlike other insurance policies, life insurance is long-term and focused mainly on return on investment. Also, due to the 85% participation of insurers in the surplus of interest, the surplus in a period has little income for the insurance company,but the insurance company has a guaranteed return on the deficit. In addition, high return is one of the main factors of insurance companies competition in marketing. Also, insurance companies need to make sure they have enough liquidity to fulfill their obligations. Despite the fundamental differences between life insurance and property and liability insurance, No 60 Central Insurance Regulations do not differentiate between the investment of the above insurance reserves. In this study, we designed a portfolio optimization model for life insurance investments. Accordingly, the Markov Switching Vector Auto Regressive based on ideal optimization with contrasting goals set with the actual performance of the company. Optimization has been made in the portfolio of life insurance based on Moalem Insurance Company from 2012 to 2016. Investment weights have been implemented by simulating the Markov Switching VAR model with optimization objectives including maximizing insurance returns, minimizing shortfall, maximizing policyholder returns and minimizing liquidity shortages. Based on the results, the ideal planning optimization model produces more returns than the actual returns of the insurance and performs better in other objectives. As a result, this approach can be used to optimize life insurance investment portfolios in insurance companies. Manuscript profile

Open Access Article

273 - Optimization of Knowledge Exchange in Industrial Cluster by Goal Programming Case Study: Golestan Animal Feed Industrial Cluster
Hamidreza Dezfoolian Parvaneh Samouei

Knowledge as a strategic resource in organizations is a major and effective factor in creating and sustaining competitive advantage. In industrial clusters, which include a set of organizations with similar field of activities, there is a joint effort among members to s More

Knowledge as a strategic resource in organizations is a major and effective factor in creating and sustaining competitive advantage. In industrial clusters, which include a set of organizations with similar field of activities, there is a joint effort among members to save resources and enhance their competitive ability. One of these joint activities is the exchange of knowledge among the members, which reduces the cost of knowledge acquisition, increasing collaboration between companies, the ability to innovate and strengthen their competitive ability. In this paper, a goal programming model for the process of knowledge exchange in industrial clusters has been presented based on the data of industrial cluster of animal feed, poultry and aquaculture in Golestan and its results have been analyzed. Achieving the ideal degree of knowledge in the cluster and the amount of budget assigned are considered as two model ideals. In this model, for the process of knowledge exchange, there are two types of presence and non-attendance methods that have significant differences in terms of cost and duration of the transfer. Analyzing the model parameters and examining the results shows that the use of both face-to-face and non- attendance methods for the exchange of knowledge enables companies to flexibly participate in the process according to their working conditions and resources. It also provides better understanding to cluster managers in order to be able to make better decisions and planning in order to achieve greater returns from the knowledge transfer process, based on existing resources and goals. Manuscript profile

Open Access Article

274 - Identifying components of performance management system to develop administrative integrity
Ali Asghar Pourezzat hossein imani aryan gholipour Adel Azar

20.1001.1.22286047.1400.20.67.1.3

One of the most important challenges of human resource management is implementation of administrative integrity. administrative integrity is a situation in which, administrative integrity has decreased highly and one of the signs of administrative integrity is proper u More

One of the most important challenges of human resource management is implementation of administrative integrity. administrative integrity is a situation in which, administrative integrity has decreased highly and one of the signs of administrative integrity is proper use of resources, specially human resources. If management and organization recognizes most roots of administrative violations, could develop administrative integrity. Hence because of role and importance of performance management system in development of administrative integrity, in this research we are going to identify components of performance management system to develop administrative integrity in public organizations. The approach of research is qualitative and the method is theme analysis and to extract criteria and components of training system to develop administrative integrity, interviews have been done with experts of the administrative and recruitment organization using purposive sampling method. The ideal components of performance management system to develop administrative integrity is extracted in format of 7 main theme, 19 subsidiary theme and 54 concepts and results showed that characteristics of performance management system to develop administrative integrity includes transparency, justice, ethics, legality, prevention and professionalism. Manuscript profile

Open Access Article

275 - Designing and Explaining Marketing and Sales Strategies Model in the Food Distribution Industry
mahdi haghighi kafash zohre dehdashtishahrokh vahid khashee var nam khasti reza hajari

20.1001.1.22286047.1400.20.67.2.4

The food distribution industry is one of the high-turnover industries facing many problems in Iran. This research is done with the aim of designing and explaining the model of marketing and sales strategies in the food distribution industry .This study is descriptive, e More

The food distribution industry is one of the high-turnover industries facing many problems in Iran. This research is done with the aim of designing and explaining the model of marketing and sales strategies in the food distribution industry .This study is descriptive, exploratory and using mixed research method. The qualitative research is done using content analysis and consensus of 11 executive and academic experts. In the quantitative part, 81 questionnaires was distributed between marketing and sales managers of 54 distribution companies. The data are analyzed by structural equation modelling method. The research findings show that marketing objectives, pricing strategies and food distribution strategy are respectively the highest factors of marketing strategy in the food distribution industry and the relationship-based competency of the sales team, the sales team performance and the transformational leadership are the most important factors in the sales strategy. Evidence suggests that the presence of each of the three moderators (the threats and opportunities of new competitors, the strengths and weaknesses of the company, and the influential factors of the post-stagnation era) affects the relationship between marketing and sales strategies. The adoption of a comprehensive approach to the components of the marketing and sales strategies and the coordination between them, taking into account the economic downturn, sanctions and the probable situation of the post-stagnation era, are the most important issues that have so far been neglected in designing the marketing and sales strategies of Iranian food distribution companies. Manuscript profile

Open Access Article

276 - A new model to assessment factors of acceptance the information technology in healthcare section (Case study: Establishment the hospital resource planning (HRP) in governmental hospitals of the Semnan)
Ebrahim Khaleghian Mohammad Mirbagheri Jam

Nowadays, it is an essential for organisations to move forward to achieve new technologies. However, organisations should assesment all aspect of technology transfere before do it for their own organisation. In this research, the factors affecting the acceptance of the More

Nowadays, it is an essential for organisations to move forward to achieve new technologies. However, organisations should assesment all aspect of technology transfere before do it for their own organisation. In this research, the factors affecting the acceptance of the Information Technology (IT) in health section is studied. For this, establishment the Hospital Resource Planning (HRP) in governmental hospitals of the Semnan is considered as case study and to investigate the relationship between effective factors, a survey research has been used. The research population consists of 600 qualified personnel of govermental hospitals in semnam state. Sample size was obtained 147 based on kochran method. Therefore, 200 number of questionnaires include 7 dimensons based on Vakentash model were distributed via simple random sampling. 150 perfect questionnaire were gathered and data were analysed using SPSS and smart PLS 3. Results in 95% confidence interval show that lubrication of hospital proccesses is affect on both of perceived usefulness and using tendency of Hospital Resource Planning (HRP) systems. In addition, organizational facilitators can cause in increasing perceived easly using of this system. Finally, the security of hospital resource planning systems will increase the willingness of employees to use it. The results of this study provide a native model of technology acceptance in the field of health care. According to these results, issues that authorities in hospitals and upstream organizations, including the Ministry of Health, should be ensure about them have been detected. Manuscript profile

Open Access Article

277 - Identify knowledge Intensive Business Services of Qom Water and Wastewater
Maryam Gholizadeh Mohammad Ali Sarlak

The purpose of this study was to identify knowledge Intensive Business Services of Qom Water and Wastewater Company. In this Delphi study, after reviewing previous research and examining the upstream documentation and infrastructure at ABFA, the areas of knowledge assoc More

The purpose of this study was to identify knowledge Intensive Business Services of Qom Water and Wastewater Company. In this Delphi study, after reviewing previous research and examining the upstream documentation and infrastructure at ABFA, the areas of knowledge associated with a description of business services were identified. The results of data analysis showed that the areas of knowledge creation, upgrading and development of water and wastewater facilities, center of supervision, operation and maintenance of facilities, sales and customer service to be considered as a top priority and supply and support management, human resources management, management Financing, partner relationship management, developing management systems for review were the second priority. The processes and knowledge activities of each field were also identified and presented in separate business services. Manuscript profile

Open Access Article

278 - Authoritarian Leadership and Decrease in Protein Talent: An Analysis of the Mediating Role of Bureaucratic Culture (Case Study: State-Owned Pharmaceutical Companies)
reza sepahvand Mohammad hakkak masood sepahvand fariborz fathichegini

20.1001.1.22286047.1400.20.67.3.5

bureaucratic culture on the reduction of protein talent of R&D staff in state-owned pharmaceutical companies. Conclusion: The results of the analysis of the research data show that authoritarian leaders consider employees as inherently lazy and responsible as the X-McG More

bureaucratic culture on the reduction of protein talent of R&D staff in state-owned pharmaceutical companies. Conclusion: The results of the analysis of the research data show that authoritarian leaders consider employees as inherently lazy and responsible as the X-McGregor theory and try to bring about bureaucratic culture in their organization under their strict control. . In such an environment, no diversification of work and promotion of excessive skill and knowledge are required, and any effort beyond the established standards will result in severe penalties. Therefore, the process of nurturing protein talent in such an organization is definitely going downhill, and even if one sets his or her career path apart from organizational goals, he or she will face severe penalties or be forced out of the organization. Unwittingly provided. Manuscript profile

Open Access Article

279 - Analysis of the relation of investment criteria in the development of technology based on plan, project and portfolio Using ISM and DEMATEL
mohamadali afsharkazemi hamed soufi

Today, technology development success is a multi-dimensional concept that is linked to the dynamics and complexity of the environment. Hence, identifying fundamental performance indicators for investing in technology development is important. The purpose of this study i More

Today, technology development success is a multi-dimensional concept that is linked to the dynamics and complexity of the environment. Hence, identifying fundamental performance indicators for investing in technology development is important. The purpose of this study is to achieve quantitative and qualitative analysis of key indicators together in the correct decision-making path for investment in technology development. In this research, the criteria for success with the new approach in terms of plan, project and portfolio differences are identified, categorized and their significance is measured by a questionnaire. In the following, the relationships between the criteria with two qualitative and quantitative approaches were determined and analyzed using interpretive structural modeling and DEMATEL technique using the opinions of industrial and academic experts in two separate groups. By comparing the results of the two groups, the difference Opinions in the judgments of academic and industrial experts are characterized by two quantitative and qualitative approaches. Achieving an analytical qualitative model of how the indicators interact, as well as determining the magnitude of the impact intensity and impact and the importance of each of them based on the level of interactions, the academic and industrial viewpoints, and the determination of the suitability of the judgments of the two groups, one of the research achievements. Correct analysis based on qualitative and quantitative results of research can be a basis for decision makers to develop different scenarios in the direction of making investments Successful in the field of technology development. Manuscript profile

Open Access Article

280 - Performance Evaluation and Ranking of Iranian Insurance Companies by Using Balanced Score card, Shannon Entropy Weighting Method and Grey VIKOR approach
vafa mousavi mohammad hasan kamfiroozi

Performance evaluation is a fundamental necessity in facing and coping with changes and continuous improvement activities. Insurance companies to determine your current position and survive and thrive in today's competitive world must continually methods and models to a More

Performance evaluation is a fundamental necessity in facing and coping with changes and continuous improvement activities. Insurance companies to determine your current position and survive and thrive in today's competitive world must continually methods and models to assess and improve their performance and activities of the organization are ongoing. The aim of this study is to evaluate the performance of insurance companies based on Shannon's weighting entropy and the ranking method is done according to grey VIKOR technique address. The performance evaluation is conducted based on the Balanced Score card method. Moreover, instead of using the linguistic variables and absolute numbers we will use grey numbers Tuesday parameterization. Grey VIKOR is a one of the most developed approaches of multi-criteria decision making under uncertainty conditions. Furthermore, the actual weights based on the concept of objective to regulate the mental weights of Shannon entropy can be used by the decision-makers. The current study has been worked on five insurance companies. According to the data gathered from the questioners the quantity value of the insurance companies has been calculated based on the final weights resulted from Shannon's weighting entropy and the grey VIKOR method. The results revealed that MELLAT insurance company obtained the highest value of (0.9334) and the lowest value (0) belongs to Dana insurance company. Accordingly, Dana Insurance is ranked in the first position, Iran Insurance the second, Alborz Insurance the third, Asia Insurance the fourth and MELLAT insurance the fifth. Manuscript profile

Open Access Article

281 - Identification and analysis of the service capabilities in Iran’s small enterprises (SEs) using integrated interpretive structural modeling and fuzzy MICMAC approach
davod khosroanjom Ali Rajabzadeh Ghatary عباس مقبل

20.1001.1.22286047.1400.20.67.4.6

From a resource-based view, service delivery relies heavily on the resources and capabilities of the organization to create sustainable competitive advantage over the long term. In reviewing the literature, no research has been conducted on the relationship between dime More

From a resource-based view, service delivery relies heavily on the resources and capabilities of the organization to create sustainable competitive advantage over the long term. In reviewing the literature, no research has been conducted on the relationship between dimensions and criteria of the service capability apart from firm performance and the relationship network and their effectiveness have not been analyzed and the focus of the research has been on the relationship between dimensions and firm performance. The purpose of this study is identify the service capability criteria and use interpretive structural modeling to structure the relationships between these criteria as well as the use of the fuzzy MICMAC analysis to cluster the criteria. Therefore, based on a resource-based view, the service dimensions and capabilities including management, organizational, marketing and service quality were comprehensively identified and extracted through subject literature and interviews with 11 experts. The results showed that according to ISM model "Corporate quality", "interactive quality", "planning, control and integration of activities" and "differentiation of activities and level of centralization" are important criteria that are the basis of the structure of capability services are considered and also with respect to the fuzzy MICMAC analysis the criteria of "analysis and formulation of the strategy", "planning, control and integration of activities" and "physical quality" were classified as the "most important" criteria of service capabilities that have high power to influence they have other criteria, so Iran's small enterprises need to take major steps to strengthen this criteria Manuscript profile

Open Access Article

282 - Analyzing the role of lifestyle and ethnicism on consumer judgment about domestic products
Reza Shafeie Sara Saedi

Since consumers are the turning point of all marketing activities, companies need to be aware of the fundamental variables of purchasing decision making because understanding the mental structure of consumers helps to predict their buying behavior. The present study the More

Since consumers are the turning point of all marketing activities, companies need to be aware of the fundamental variables of purchasing decision making because understanding the mental structure of consumers helps to predict their buying behavior. The present study therefore aims to identify the degree of importance of psychological factors of lifestyle and ethnicity in consumer judgment of domestic products. The present study was a cross-sectional study in which the first stage of the study was conducted to identify the dimensions of product judgment from five academic experts in structured interview and in the second stage to investigate the impact of two variables of lifestyle and ethnicity on the judgment of domestic and collecting purposes. The data was collected through a questionnaire that was distributed among the household customers by simple random sampling. Data were analyzed with SPSS and AMOOS computer software. Findings from interviews with academic experts led to the identification of three dimensions (brand mentality, ease of use, after-sales service, perceived quality, product price and sales staff). Life and ethnicity influence the judgment of domestic products. The results showed that lifestyle and ethnicity as mental and psychological constructs can influence consumer judgment. Among the dimensions of lifestyle, patriotism and later, among the dimensions of ethnicity, have the most influence on the judgment of domestic products. Manuscript profile

Open Access Article

283 - Identify the critical factors for sustainable banking success with a mixed approach
Alireza Aliahmadi Mir Hamid Taghavi Ali Bonyadi Naeini

A new concept in the area of achieving sustainable development goals is sustainable banking which is of particular importance in developing countries. To succeed in achieving sustainable banking goals, it is necessary to identify and conceptualize the underlying factors More

A new concept in the area of achieving sustainable development goals is sustainable banking which is of particular importance in developing countries. To succeed in achieving sustainable banking goals, it is necessary to identify and conceptualize the underlying factors. This paper aims to identify the critical factors for sustainable banking success. This paper is an applied research in terms of purpose and has been done with a cross-sectional survey approach. Semi-structured interviews and expert questionnaire were used for data collection. The statistical population of the study consists of managers and experts of the central bank selected by purposeful sampling from among these experts. The research methodology is a mixed (qualitative-quantitative) approach. In the qualitative phase, the thematic analysis method is used to identify the critical factors for sustainable banking success. Then, at the quantitative stage, the identified factors are screened and prioritized based on the Fuzzy Delphi and SWARA method. The results show that the critical success factors of sustainable banking can be categorized into three factors: input factors, process factors and output factors. Support entrepreneurs, marketing management, clear regulation and process evaluation are of the utmost importance in the field of sustainable banking. Manuscript profile

Open Access Article

284 - Multiple objective optimization for assigning students of public high schools to private high schools in uncertainty condition (case study: mallard region
Ahmad Makui Seyedeh Sara Ghasemi

Nowadays, choosing the most effective and optimum strategy for selecting and assigning students to the target schools due to its great impact on the quality and quantity of education is one of the important concerns of the educational institution. In this regard, it is More

Nowadays, choosing the most effective and optimum strategy for selecting and assigning students to the target schools due to its great impact on the quality and quantity of education is one of the important concerns of the educational institution. In this regard, it is necessary to determine the appropriate criteria for appropriate selection of students, taking into account the standards and educational needs of students. In this research, from the perspective of the academic level, the student-to-school distance and the ideal planning approach, a decision-making model with distinct goals for selecting and assigning students to nonprofit and governmental schools is presented. According to the proposed method, firstly, the assessment of the students is carried out in relation to the schools in the target area, with two approaches of distance between the student and the target school and the academic level correspondence. The results of these assessment, based on the new and applied BWM, determining the weight of the academic level and the distance to the school by each student toward the school. In the next step, based on the level of science weights and the distance between each student and school, ideal planning modelling is revised for each student. In this case, the specified weights are the main inputs and the required ideal constraints are also considered. Finally, by solving the proposed model, the optimal assignment of students to each of the schools is done. After the students have been assigned to the target schools, we may encounter lack of capacity in some schools. In this case, by providing a flowchart, the way of students’ relocation to the standard capacity for all schools is explained. Also, due to the implementation of the proposed research methodology for allocating students to the schools belonging to the "Mallard" region, and conducting relevant evaluations and calculations, the sensitivity analysis has also been done. The final results of the sensitivity analysis of the proposed model indicate that the lack of consideration of the academic level approach causes changes in selection and allocation of students to schools. Therefore, the academic level should be taken into account in assessments related to the allocation of students to schools. Manuscript profile

Open Access Article

285 - Life cycle of the Tehran air pollution control project: an stakeholder analysis approach
mojtaba dashti meysam shahbazi Adel Azar mohammadhasan maleki

Objective: This research aims to analyse key stakeholders in Tehran air pollution control project during its life cycle. Methods: Since the research is qualitative, after librarian research and gathering research literature, the actors of Tehran air pollution control p More

Objective: This research aims to analyse key stakeholders in Tehran air pollution control project during its life cycle. Methods: Since the research is qualitative, after librarian research and gathering research literature, the actors of Tehran air pollution control project were recognized and the outputs analyzed using Delphi method. Key actors were determined after Delphi method application and analyzed using power-interest matrix during life cycle. Results: in the present study, 12 key actors identified and selected from 23 actors as follows: “Ministry of Industry, Mine and Trade”, “Environmental Protection Agency”, “Islamic Republic of Iran Broadcasting Organization”, “National Standard Organization of Iran”, “Tehran Air Quality Control Company”, “Deputy of Transport and Traffic of Tehran Municipality”, “Insurance organizations”, “Oil Ministry”, “traffic police”, “Automakers”, “Ministry of Health and Medical Education”, “Environmental Protection and Sustainable Development Organization of Tehran Municipality”. Conclusion: in the present study, key actors changed in each stage of projects life cycle while in almost all similar projects this fundamental change has been ignored in the project run time. also after reviwing formal documents, laws and strategies that have been written for solving air pollution crisis it was found that “Insurance organizations” have been ignored as a key actor in solving this crisis. Manuscript profile

Open Access Article

286 - (Identification and leveling Factors Affecting the Brand Success of Knowledge-Based Industrial Business( Experimental Examples of Technology Units Deployed at Semnan Province Science and Technology Park(
hasanali Aghajani Abdolhamid Safaei Ghadikolaei Meysam Shirkhodaei hasan vahedi

Abstract Given the importance of brand success in small and medium-sized businesses and especially in knowledge based companies, this research was implemented by goals of identifying and leveling factors affecting the brand success of knowledge based industries in tech More

Abstract Given the importance of brand success in small and medium-sized businesses and especially in knowledge based companies, this research was implemented by goals of identifying and leveling factors affecting the brand success of knowledge based industries in technology units based in the science and technology park of Semnan province using the ISM method. To do this, the views of fourteen university professors and experts of the organizations studied, the factors affecting the brand success of knowledge-based companies were examined and after the final refinement, eight factors were selected. In the next step, these factors were stratified by Structural Interpretation Modeling Technique. Finally, among the factors affecting the brand success of knowledge-based companies, the history of the company and the type of ownership, is first and the most influential factor. Next, brand features are located. The third level includes the market share, the fourth level is the size of the company and the market share and, ultimately, the most influential factors, communications and marketing plans are at the fifth level. This leveling enables knowledge-based companies to formulate the strategies needed to succeed in their product brands and move them closer to their ultimate goal as they progress at each level Manuscript profile

Open Access Article

287 - The general model for lifecycle of R&D projects in research organizations with systems engineering approach
Mohammad forozandeh abbas tahmasebi taha hossein mortagi

Developing a life cycle model of R&D projects is one of the key factors for the success of research organizations. Using a standardized model leads to the creation of a common language between the organization and external providers of products, services and processes. More

Developing a life cycle model of R&D projects is one of the key factors for the success of research organizations. Using a standardized model leads to the creation of a common language between the organization and external providers of products, services and processes. The purpose of this paper is to present a general life cycle model for research and development in research organizations that is approved by various executives, supervisors and auditors. The model presented in this study provides a basis for evaluating the activities of executors and facilitates the evaluation and audit of research and development activities. The model has 4 dimensions, 17 components, 3 key decision points and 156 indicators. Model dimensions include need assessment processes, sample design and construction, manufacturing engineering and production management, and operation and support. The validity of the researcher-made questionnaire was evaluated by 9 experts and 3 questions were omitted. Cronbach's alpha coefficient of 0.982 was also used to evaluate the reliability of the questionnaire. These results support all the research hypotheses and the rank of the components in each dimension is also determined. According to the results, the need assessment dimension is more important in the life cycle of research and development of research organizations. Using this research model enables research organizations to effectively implement the processes needed for research and development and assists managers and stakeholders in decision making and decision making. Manuscript profile

Open Access Article

288 - Explaining productive organizational energy using force field analysis
علیرضا حسین بیگی Saiedeh Nosratabadi Abbas Shoul Hossein Arman

Organizational energy is a renewable resource that is the basis for measuring organizational ‎performance whose its level and intensity can influence on employee performance. The purpose ‎of this study is to identify the factors that inhibits and forces the productive o More

Organizational energy is a renewable resource that is the basis for measuring organizational ‎performance whose its level and intensity can influence on employee performance. The purpose ‎of this study is to identify the factors that inhibits and forces the productive organizational ‎energy in the form of force field analysis. In this study, ‎‏17‏‎ experts of the office of Melli Bank ‎branch affaires were used by qualitative content analysis method. The results of this ‎exploratory study showed that the main factors of driving productive organizational energy ‎included recognition, management support, reward, and trust. The main barriers to productive ‎organizational energy were also cumbersome laws, disorder, lack of resources, and work / life ‎imbalances. The implications of these findings are discussed.‎ Manuscript profile

Open Access Article

289 - The Effect of Developing Countries’ E-readiness Inicators On Corruption
Mohammad fathian یاسر سبحانی فرد Hamid Kazemloo

20.1001.1.22286047.1400.20.67.1.3

Today , corruption in the public and private sector is a significant issue and a considerable challenge , which makes managers and heads of state to seek a solution to reduce corruption. The researchers also aimed at finding scientific solutions to eliminate and reduce More

Today , corruption in the public and private sector is a significant issue and a considerable challenge , which makes managers and heads of state to seek a solution to reduce corruption. The researchers also aimed at finding scientific solutions to eliminate and reduce corruption. on the other hand , the capabilities of information and communication technology and innovative and innovative opportunities that this concept has caused it to have led to the application of this technology in most areas and solving different problems. Effective use of information technology and communication requires access to the desired readiness of countries in the fields of infrastructure ; the use and access of technology to the vast majority of the country 's population and a proper framework of laws and regulations for this technology. The purpose of this study is to investigate the impact of e-readiness factors on corruption reduction in developing countries. Findings from the research over the last five years show that there is a relatively strong link between e-readiness and corruption in developing countries , which indicates that countries with better electronic readiness and so-called readier acceptance ; they are less corrupt. also , the study of this link at the level below the four indicators of electronic readiness shows that the relevance of all sub-index is directly proportional to the level of corruption and the effect of environmental sub-index on corruption is higher than the rest of the indicators . Manuscript profile

Open Access Article

290 - A model for knowledge management based on open innovation in academic centersn
Reza i Hosnav Ebrahim Mosayebi Masome Oladian

Nowadays, evolution in science and technology has made the knowledge as a most strategic and value adding source, especially in academic canters. In addition, knowledge can help the core competency and performance of an organization when is used in the context of Open More

Nowadays, evolution in science and technology has made the knowledge as a most strategic and value adding source, especially in academic canters. In addition, knowledge can help the core competency and performance of an organization when is used in the context of Open Innovation. (OI) Using open innovation in academic canters in order to collect information from the internal and external environment and convert it to knowledge ،is a vital activity to survive the organization in this varying environment. Universities and academic canters can achieve their goals by managing knowledge based on open innovation approach. This research is going to design a Knowledge Management (KM) model based on open innovation. The research uses qualitative methodology to generate the model. According to literature review and semi-structured interviews with 14 experts, technology, process and structure, culture, human capital and work are the important dimensions of the model. Also we found 12 components and 44 indicators for the 4 dimensions of the model. Finally, the model validation process was done by a questionnaire distributed among 56 KM and OI experts. Manuscript profile

Open Access Article

291 - Internal structural and operational factors influencing on designing network governance model in health care systems: a systematic literature review
Reza Aalikhani Alireza Aliahmadi Mohammadreza Rasouli

Introduction: todays, with regard to competitive market in health system collaboration networked clllaboration has become an essensial strategy for the survival of organizations. Network governance that refers to coordination and collaboration in the network is a fundam More

Introduction: todays, with regard to competitive market in health system collaboration networked clllaboration has become an essensial strategy for the survival of organizations. Network governance that refers to coordination and collaboration in the network is a fundamental concept that affect collaboration network success. There are various factors that affect designing successful model of network governance that considering this factors is critical for designing successful model of network governance. The aim of doing this research is identifying internal structural and operational factors that affects designing proper model of network governance in health care delivery systems. Methodology: to identify and extract desired factors used of the mentioned evidence in the literature related to research question. For this porpous we need a research methodology that comprehensively and systematically consider the literature. For achieving this aim a systematic literature review will consider as a comprehensive and systematic method for identifying valid evidence and related to the research question. Also, Grounded Theory method was used to synthesis the extracted evidence. Results: by searching in the WEB OF SCIENCE as a comprehensive and credible database for identifying related studies, the 2350 scientific publication resulted. By screening these results basis of title fitness with studies inclusion and exclusion criteria lead to select 150 articles. Finally, through screening described the 150 articles basis of their abstract and conclusion fitness lead to the 53 final articles that during the reviewing them the 78 pieces of evidences extracted from the 37 sources and did not identify any evidence from other studies. For creating extensive view and easy access to extracted evidences in the synthesizing step using granded theory, 2 categories and 16 classes emerged. Conclusion: designing governance model in the network will be successful if only internal structural and operational factors influencing on designing it have been considered. Structural and operational factors in the network include network characteristics and network administration characteristics, are influencing factors that considering these factors on designing proper model of governance lead to fitness of the goernance model with network characteristics that finally lead to collaboration network success. Manuscript profile

Open Access Article

292 - Designing Strategic Pattern of Knowledge Management in Cultural and Educative Affairs
mehdi rahimi Hadi Rezghi ali akbar farhangi nader mohaghegh

These days based on the feature and variety of cultural and educative organizations designing the knowledge management components in accordance with strategy are different and the main strategy of organization improves the synergy of organizational knowledge. Success of More

These days based on the feature and variety of cultural and educative organizations designing the knowledge management components in accordance with strategy are different and the main strategy of organization improves the synergy of organizational knowledge. Success of a cultural and educative organization relies on applying an appropriate pattern of knowledge management in ruling that organization. A variety of factors may affect designing the strategic pattern of knowledge management that noticing to them may be a key issue in designing successful pattern of knowledge management. The aim of this research is to identify the fundamental components of knowledge management in Tehran province’s prison organization that may have an effect on designing an appropriate strategic pattern of knowledge management in cultural and educative affairs. For identifying and extracting the aimed components the qualitative method is chosen based on the explorative nature and complexity of different dimensions of research. For gathering information from the society of this research that include cultural bosses, employees and prisoners of cultural affairs the deep interview is used. The experts are chosen by using purposeful sampling method and theory. Data analysis shows that after 19 interviews the categories reached to a theoretical saturation. Findings show that 20 components including explanation and dissemination of organizational culture, knowledge oriented strategy an policies, patterning, role of leadership, importance of human resource, appropriate infrastructure of technology and information, evaluation processes of role, organizational structure, experts’ network, assigning rewards and incentives, educational programs, cooperation and teamwork, difficulty in accessing knowledge, knowledge management architecture, reengineering, clarity, trust, systematic relationship with stakeholders, knowledge strategies, importance of recording saving and documentation of knowledge are identified. Conclusion: Designing strategic pattern of knowledge management in cultural and educative affairs of Tehran’s province prison organization may be successful in case the identified components find establishment and to be used in that organization concerned. Manuscript profile

Open Access Article

293 - Model of the relationships between Network Leadership antecedents
rouhollah sharifi Hasan Alvedari reza rasouli Mohammad Montazeri

The development of network leadership theory in the field of university activities is an important step towards the development of network literature. Due to the wide range of communication of Payame Noor University with internal and external organizations as well as th More

The development of network leadership theory in the field of university activities is an important step towards the development of network literature. Due to the wide range of communication of Payame Noor University with internal and external organizations as well as the qualitative and quantitative goals of the university, network leadership is the best leadership style to maximize the control, control and maximum utilization of Payame Noor University's communication capacity.In this regard, the present study has attempted to identify the network leadership antecedents at Payame Noor University and to investigate the causal relationships between these antecedents using Fuzzy DEMATEL technique.This research is applicable in terms of purpose, and descriptive in terms of data collection. In order to collect data we used the viewpoints of experts which selected by purposeful sampling and Sample size for completing the questionnaire of 12 full-time faculty members of Payame Noor University with a minimum associate degree and 10 years of academic background from ten areas of Payame Noor University. After identifying Network Leadership antecedents at Payam-e-Noor University from the literature, to determine the status of causal relations among these factors, Fuzzy DEMATEL technique was used over 6 steps. The results of data analysis showed that among the extracted antecedent from literature, empowerment is the most fundamental factor. Also, the two factors of empowerment and leader proactivity are the most influential factors among other network leadership antecedents at Payam-e-Noor University, and on the opposite side are the most influential indicators, culture and spirit of participation. According to the results of the research, Payam Noor University administrators should pay special attention to empowerment and leader proactivity as the two main factors influencing the implementation and optimal implementation of network leadership. Manuscript profile

Open Access Article

294 - The concept of Urban Entrepreneurship with grounded Theory aproach (case study:Tehran city)
mina shahamat nejad babak ziyae Majid Ashrafi Fereydoon Azma

The objective of this research is the design of a development process of urban entrepreneurship in workingwomen in Tehran city. The current research has a qualitative approach and utilizes the theory based on data. After selecting 14 outstanding urban entrepreneurs an More

The objective of this research is the design of a development process of urban entrepreneurship in workingwomen in Tehran city. The current research has a qualitative approach and utilizes the theory based on data. After selecting 14 outstanding urban entrepreneurs and woman using targeted sampling and semi-structured interviews, the data ware acquired. Then analyzed in three stages of selective, axial and open coding, leading to the identification of 4 main branches with 41 sub-branches. The results verify that the main aspects of the development model of urban entrepreneurship consists of causal factors (no discrimination, Family support, social values and norms, Religion and beliefs, establishment of supporting laws, Securing Women, development of technical and professional education,Provision of facilities and Promotion of entrepreneurial culture, Infrastructures, Methods and processes and Social innovations), the intervening factors(support of the public and private sectors, presence of media,System of education,Fixes barriers and permissions, community associations, External incentives,Support for new ideas and ideas, Parallel support services,Economic fluctuations,Social capital and Marketing services and promotions) and contextual conditions(Entrepreneurial behavior,Trust and Belief in Women's Ability, Experience and skill Inner encouragement, culture of the society, supervision and assessment, supportive statutory laws for ladies, Coordination between women, Network and communication skills and people) By shaping the policies and organizing educational plans, training courses, and empowering of women, as well as establishment of supportive units for the development, identification of the opportunities, Developing Protective Rules,Training and development of entrepreneurs and stability of the economy, the abovementioned factors might lead to a cultural, social and economic development, employment of women, motivation and tendency towards entrepreneurship, investment security and initiation and development of entrepreneurship among women. The outcomes of this research, improve the knowledge of researches in this area with regard to the objectives, challenges and consequences of the development model of entrepreneurship for workingwomen. Manuscript profile

Open Access Article

295 - The sustainable design of the supply chain of bioethanol production of sugarcane

High cost, the risk of ending fossil fuels and pollution severely threatens metropolitan areas today and therefore paying attention to renewable energies is inevitable. This paper presents a three-level supply chain of bioethanol production with the three objectives of More

High cost, the risk of ending fossil fuels and pollution severely threatens metropolitan areas today and therefore paying attention to renewable energies is inevitable. This paper presents a three-level supply chain of bioethanol production with the three objectives of maximizing profit, reducing environmental impacts and maximizing social impacts, using the Epsilon-constraint method for optimization. On the third level, there are several consumer markets that satisfy end-customer demand. The type of feedstock intended is sugarcane, which can be used to produce bioethanol. The planning horizon of the model is multi-period, and the relationship of chain levels to each other may be disrupted. Finally, a case study in the Southwest region of Iran demonstrates the function of the model. Manuscript profile

Open Access Article

296 - An Introduction to the Production of Islamic Knowledge
Mostafa Jafarpishe محمد سعید جبل عاملی

In the composition of "Islamic knowledge" it is discussed what facts and news propositions can be deduced from Islamic sources so that they can be attributed to the Islamic religion according to scientific criteria and proper research methods and the documents are permi More

In the composition of "Islamic knowledge" it is discussed what facts and news propositions can be deduced from Islamic sources so that they can be attributed to the Islamic religion according to scientific criteria and proper research methods and the documents are permitted and to be considered legitimate and correct. Here, it refers to the ontological knowledge that can be extracted from the sources of Qur'an and Sunnah. Hence, to the difference between Islamic knowledge based on the ontological statements of Islam, and Islamic knowledge in the absolute sense of theology (the statements contained in the Islamic religion, both related to existence and what relates to its laws and Shari'ah and its legal rules), has been paid attention. So the realm of discussion has a limitation in one aspect and a development in another. Relatively limited to Islamic ontological knowledge, the domain of debate is limited and expanded to include all branches of Islamic knowledge related to being. In this article, the term "Islamic knowledge" is the science that first derives from the religion of Islam, the Qur'an and the Sunnah and can be attributed to this religion. Secondly, it is related to the ontological propositions and the realities of the universe in general and extensively. Therefore, the descriptive and recommendation statements of the Qur'an and Sunnah are directly outside the scope of this article. Describing the value of knowledge and its necessity, defining Islamic knowledge and its possibility, and explaining the role of rationality in the system of Islamic thought, has provided the conditions for introducing the authentic foundations and strategic principles of Islamic knowledge with the Ijtihadist approach. These principles can be the basis for learning and developing Islamic knowledge. Manuscript profile

Open Access Article

297 - Investigation of the relationship between the managers narcissism with monitoring costs
ameneh bazrafshan ashraf rezaei nasab

The present study investigates the relationship between board of directors, CEO and financial non-executive member of the board narcissism with performance monitoring costs. Theoretically, firms with narcissistic manager have a higher risk of inherent risk and control r More

The present study investigates the relationship between board of directors, CEO and financial non-executive member of the board narcissism with performance monitoring costs. Theoretically, firms with narcissistic manager have a higher risk of inherent risk and control risk Compared to other firms. Therefore, auditors must do additional work to maintain an acceptable level of audit risk when faced with such managers, and ultimately will demand more fees. To measure narcissism is used of the area of managers’ signatures. In this regard, 101 companies listed in Tehran Stock Exchange have been investigated in the period of 8 years during the years 2009-2017. The present research is an applied research in terms of purpose, and in terms of research method, descriptive-correlation is considered. The results of the research show that there is significant relationship between board of directors' narcissism (based on signature size) and audit fees. However, no significant relationship was found between the CEO and the financial non-executive member of the board narcissism with audit fees. Manuscript profile

Open Access Article

298 - Investigating the Relationship between Organizational Performance Evaluation Components (Case Study: Public Sector Purchasing Organization)
Alireza Aliahmadi

The evaluation of the organizational performance is an important area in management. The significance of the performance evaluation is mainly associated with its necessity for the originations and managers. In other words, if the performance of the organization is not e More

The evaluation of the organizational performance is an important area in management. The significance of the performance evaluation is mainly associated with its necessity for the originations and managers. In other words, if the performance of the organization is not evaluated, its management is hampered. This study aims to examine the relationship between the components of organizational performance evaluation. The research population includes 30 cases chosen from the university lecturers and the elite in the fields of organizational performance evaluation, supply chain, logistics and support. The sample size was determined using the census approach. The research method was descriptive and correlational, and a self-constructed questionnaire—using the Delphi method— was used to collect the data. The validity and reliability of the scale were reported as 0.96 and 0.91, respectively. The obtained data were analyzed using both descriptive and inferential statistics in the form of tables and figures. The data were analyzed by Smart PLS and Structural Equation Modeling. Attempts were made to examine all the factors affecting the logistic organizational performance. Therefore, six main factors and 30 minor factors in the form of 101 items were examined. The results showed that infrastructure and input, growth and learning, results and consequences, stakeholders’ satisfaction, finance and procedures were confirmed as main factors of logistic organizational performance evaluation. The model was also reported powerful according to goodness of fit indices. Manuscript profile

Open Access Article

299 - Key Drivers affecting on international strategic cooperation in the automotive industry: A Systematic Literature Review
Farhad Toudehrousta ali heidary Ali Asghar Pourezzat Amir Albadvi

The automotive industry is known as one of the major industries in each country and has a significant role in its economic growth. Therefore, to compete globally, companies need to rethink their strategies based on understanding the environmental conditions and factors More

The automotive industry is known as one of the major industries in each country and has a significant role in its economic growth. Therefore, to compete globally, companies need to rethink their strategies based on understanding the environmental conditions and factors influencing their strategy, on which to base their strategy in the form of alliances, cooperation and partnerships. The purpose of this research is to identify key drivers affecting international strategic cooperation in the automotive industry. The methodology used in the present study is a systematic review of 49 articles on key drivers affecting international strategic cooperation of the automotive industry in international scientific databases such as Web of Science, Scopus and Google Scholar as well as in-house scientific databases that published since 2006 to 2019, extracted and after screening process, by coding method with MAXQDA software was analyzed. Based on result of the analysis of selected articles, a set of key environmental drivers were identified, categorized and described at industry, national and international levels. The results of this study show that a set of key drivers of automotive technology developments, automotive industry policy making, legal and institutional factors, global trends in automobile industry and international interactions of the country have had the most impact on the direction of international strategic cooperation in the automotive industry. Manuscript profile

Open Access Article

300 - Designing a Genetic Model of Brand Identity: A New Approach to Higher Education Brand Management
azade Fatemifar Naser Azad Abdollah Naami adel fatemi

In a competitive and complex market of higher education, universities must adopt strategies to maintain and improve their competitiveness. They need to create competitive advantage through a unique set of features, and having a unique identity is vital to differentiate More

In a competitive and complex market of higher education, universities must adopt strategies to maintain and improve their competitiveness. They need to create competitive advantage through a unique set of features, and having a unique identity is vital to differentiate and attract students and staff. The purpose of this study was to identify the effective components and design a brand identity model based on the concept of brand DNA in non-governmental universities. Methodology, In terms of purpose, was applied research and exploratory in nature which exclusively was conducted by the systematic grounded theory .The research population includes related academicians and experts of marketing and branding and the managers of universities. The research data were collected through in depth semi structured interviews. Judgmental sampling was used. To determine sample size continued to reach the theoretical saturation. And finally 13 interviews were conducted. Open, axial and selective coding was used to analyze the data. The components of data analysis in 6 main category, 11 main categories and 43 subcategories including causal conditions, contextual conditions internal factors and visual identity, axial phenomenon, intervening conditions, strategies ,outcome were categorized. The findings suggest that having a strong and integrated brand identity in higher education is essential and requires a comprehensive and coherent genetic infrastructure and approach. Manuscript profile

Open Access Article

301 - Investigating the Role of Supply Chain Integration in Just in Time Production and Firm Performance (Case Study: Malayer Raisin Processing Companies)
mirza hasan hosseini Mohammad Javad Azarshahi

The purpose of this study was to investigate the role of supply chain integration in just in time production strategy and firm performance. This is an applied, descriptive, Survey and cross-sectional study. The population of the study was 60 Malayer raisin processing co More

The purpose of this study was to investigate the role of supply chain integration in just in time production strategy and firm performance. This is an applied, descriptive, Survey and cross-sectional study. The population of the study was 60 Malayer raisin processing companies, out of which 57 were randomly selected based on Cochran formula for limited communities. The method of data collection was field survey and the instrument used was questionnaire. Structural path modeling based on partial least squares and PLS software was used to analyze the data. The findings of this study confirm the significant impact of internal integration on customer integration, supplier integration and just in time production. Evidence also showed that integration with customers and integration with suppliers had a significant impact on the firm's just in time production and performance and just in time production on firm performance. There was no evidence of a significant effect of internal integration on firm performance. Manuscript profile

Open Access Article

302 - Identifying future trends and charting the ideal status of vocational technical education from the experts' point of view
sorur sefidgar sefidgar Hosein Aliahmadi Jeshfaghani Ali Reza Ali Ahmadi

According to the objectives, this research is an applied-developmental research. From a data gathering perspective, it is integrated. Interaction analysis method was used to collect, analyze and combine quantitative and qualitative data. The analytical research method w More

According to the objectives, this research is an applied-developmental research. From a data gathering perspective, it is integrated. Interaction analysis method was used to collect, analyze and combine quantitative and qualitative data. The analytical research method was identified by analyzing the research literature related to the global trends of technical education development. From the point of view of educational experts, a group of 30 experts and experts in formal technical and vocational education, with a forward-looking and strategic perspective, with judicious and purposeful sampling, the most important global trends in technical and professional education development. Summarized and summarized the opinions, 22 trends were finalized. Then, the interaction effects, the effectiveness and impact of these trends were estimated. Findings show that variables such as "network community", "national competency framework", "orbital competence approach" and "population" are the most important factors influencing future educational attainment. Manuscript profile

Open Access Article

303 - Optimization in Layout Design Problems by Designing a Complex Integer Linear Model
Ahmad jafarnezhad chaghoshi iman Abbasi Mohamad Reza Mehregan

The purpose of the layout design is to find the most efficient arrangement of equipment, manpower in departments or units in order to maximize productivity in product production. Existing heuristic models do not consider the organizations need to locate units within c More

The purpose of the layout design is to find the most efficient arrangement of equipment, manpower in departments or units in order to maximize productivity in product production. Existing heuristic models do not consider the organizations need to locate units within certain departments, but in practice many organizations need to design a layout that limits the location of units in their respective departments. Particularly for organizations with an operational organizational structure, and often each of the units in each executive department should be located in their own office. The purpose of this article is that in an organization composed of several main departments and each department comprising several units, optimal placement is made in such a way that the limits of locating the units within the departments that are similar to the work process are met. Many layout design problems are not suited to solve mathematical problems because some of the facilities need to be put together. In this paper, constraints are added to design the facility layout in specific departments and a mathematical model is proposed for optimization. The benefits of introducing departmental constraints are: Compared to existing models, it provides more pragmatic logic for layout and facility design, and can help improve computational efficiency by reducing overlap constraints across facilities. Manuscript profile

Open Access Article

304 - Examining solutions to deal with the shortage of cyberspace security experts in the country
Mohammad fathian Mehdi Abolhamid mohammadreza rafeei

20.1001.1.22286047.1400.20.68.1.5

Expert workforce is one of the most important IT security assets that private and public sectors around the world are currently competing for. According to specialists, Iran is also facing the shortage of cyber security experts, which can lead to potentially serious pro More

Expert workforce is one of the most important IT security assets that private and public sectors around the world are currently competing for. According to specialists, Iran is also facing the shortage of cyber security experts, which can lead to potentially serious problem. This study presents some solutions for this problem in Iran. In order to identify the solutions, literature was reviewed and semi-structured interviews were conducted through related various experts and specialists. Finally, strategies were prioritized by fuzzy analytic hierarchy process and solutions are investigated by importance-performance analysis. According to the results, specialists believe that workforce maintaining and training improvement are more important than other strategies. Training-recruitment plans, aptitude assessment plans, cyber security events and challenges, schools student targeted plans and improving policies and rules have been considered as more important solutions. Manuscript profile

Open Access Article

305 - analytical - rational explanation (definition, concept, history, differentiation, similarity, propagation and expansion) of free innovation
Ali Asghar Saadabadi Mohammad Sadegh khayyatian فاطمه محمدی اترگله

20.1001.1.22286047.1400.20.67.6.8

the concept of free innovation in comparison with other innovation has been neglected. Therefore, the analysis of available definitions and a clear, unified definition of free innovation is an inevitable necessity that can help to get a shared understanding and understa More

the concept of free innovation in comparison with other innovation has been neglected. Therefore, the analysis of available definitions and a clear, unified definition of free innovation is an inevitable necessity that can help to get a shared understanding and understanding of it for this purpose, the present study seeks to explain the analytical - logical explanation (definition, background, differentiation, similarity, propagation and expansion)of free innovation in this study, at least 41 articles were analyzed in order to obtain theoretical richness to formulate the final model of 2 books, 32 sites approved by the elites. to achieve the selected definition, differentiation and similarity elements, emission constraining factors and solutions to solve the selected diffusion are used by fuzzy delphi method Overall, 16 interviews were conducted over three Delphi rounds with 6 experts to reach the saturation point among the six components proposed for the definition of free innovation, three components were rejected and three components approved by experts, in the end, the chosen definition of free innovation from the opinion of experts is innovation that has been developed by consumers with personal cost, no time and place constraints. among the 17 components of free innovation from other innovation, lack of compensation and financial transactions, lack of protection of schemes, lack of protection from the design, lack of risk due to the distribution of important knowledge were considered by experts. in the fuzzy delphi section finding free zones and diffusion of free innovation finally, legal and legal constraints, the great value of innovation in terms of the general, lack of desire for optimal investment, Lack of self - esteem for free innovators, Cultural and social barriers, thus, free innovation was introduced as the most important limitation of free innovation. Manuscript profile

Open Access Article

306 - Designing a model for the creation of export consortia in the context of industrial clusters
Mahmood Ghayoomi mohammad hosein abooie Mohammad Ali Vahdat Abolghasem Ebrahimi

20.1001.1.22286047.1400.20.68.2.6

Despite the considerable number of small and medium size enterprises, their impact on the economic area is not remarkable due to the existing limitations in the area of financial resource, human resource, market accessibility and market information. Since most of the ac More

Despite the considerable number of small and medium size enterprises, their impact on the economic area is not remarkable due to the existing limitations in the area of financial resource, human resource, market accessibility and market information. Since most of the active enterprises in industrial clusters are small and medium enterprises, and considering that the characteristics of the industrial cluster affect the function of active enterprises within the cluster and these features facilitate marketing and export activities, One of the most significant ways to overcome these limitations is to organizing and strengthening of the powers of the small firms through the establishment of network and common collaboration between enterprises in the export area as well as the design of a model for the establishment of export consortia. In this research, the goal is providing a model for the creation of export consortia in the context of industrial clusters, information resources from semi-structured interviews with cluster development agent, managers of industrial units that involved in industrial clusters and the study of institutional documents, were collected. It identifies the dimensions, components and features that influence the establishment of a successful export consortium according to the grounded theory by doing open, axial, and selective coding. In addition, 205 concepts were categorized in the form of a model into 26 sub-categories and 6 main categories including causal conditions, main phenomena, executive strategies, underlying factors, confounding factors and consequences. By receiving expert opinions on industrial clusters and export consortiums with a successful or unsuccessful experience through statistical analysis of the questionnaire and using the Analytic Hierarchy Process (AHP) and through identifying the weight of each category and concept, their relative importance in the success of export consortia was discussed. The proposed model incorporates all the factors that contribute to the establishment of successful export consortia and can be used as a comprehensive model. Manuscript profile

Open Access Article

307 - Investigating the Relationship between Knowledge Management and Organizational Culture with the Mediating Role of Staff Empowerment in Education and Education in Andimeshk
Farhad Kianfar

The main objective of this research is to investigate the relationship between knowledge management and organizational culture with the mediating role of empowerment staff in Andimeshk city. This research is a descriptive-correlational one in terms of the purpose of app More

The main objective of this research is to investigate the relationship between knowledge management and organizational culture with the mediating role of empowerment staff in Andimeshk city. This research is a descriptive-correlational one in terms of the purpose of applied research and in terms of information gathering, field survey. The statistical population of this study is all managers and deputies of girls and boys in elementary, first, middle and upper secondary schools The second is in Andimeshk city in the academic year 1398-1399, whose number is 196 people. Accordingly, from among the statistical community, 130 school administrators and assistants were selected through stratified sampling method, using a logarithmic chart. Of these, 110 completed questionnaires were completed and finally analyzed. Three standardized questionnaires were prepared to collect data. Validity of the questionnaires was verified as a standard according to the supervisor's opinion. Also, the reliability of the questionnaire was calculated using the Kronbach's alpha method. Knowledge management questionnaire was used with Kronbach's alpha coefficient of 0.74, standardized Robbins organizational culture questionnaire with coefficient of 0.88 and Spreader empowerment questionnaire with a coefficient of 0.78 It turned out. The results of the single-sample Kolmogorov-Smirnov test were used to examine the normality of the scores of the main variables of the research (path analysis) to determine the direct causality of the variables, as well as the Pearson correlation coefficient and multivariate regression that were analyzed using AMOS18 and SPSS23 software. Finally, the results showed that there is a direct and significant relationship between knowledge management components and organizational culture and knowledge management with organizational empowerment and organizational culture. There is a direct and significant relationship between knowledge management and organizational culture with the role of mediation in empowering an indirect and significant relationship Manuscript profile

Open Access Article

308 - Designing a Sustainable Business Ethics Pattern
Hamdollah Manzaritavacoli زهرا خادمی Sanjar Salajeghe Navid Fatehirad Abbas Shoul

The purpose of this study was to design a sustainable business ethics model based on the knowledge of academic experts using Demetel model. In the first step, the 14 key components that shape the business ethics model of research background (attachment and interest to w More

The purpose of this study was to design a sustainable business ethics model based on the knowledge of academic experts using Demetel model. In the first step, the 14 key components that shape the business ethics model of research background (attachment and interest to work, perseverance and seriousness at work , Healthy and human relationships at work, spirit of teamwork and participation in work, decisiveness and responsibility, behavior Fair and equitable, non-abuse of position, self-sacrifice, commitment and loyalty, employing skills and expertise, civic-mindedness, respect for ethics, accountability and rule of law, transparency were identified. In the second step, they were put in a closed-ended questionnaire based on the 7-point Likert scale and the questionnaire was evaluated by 10 experts to determine their opinion on the importance of these components in business ethics. Before analyzing the collected data, the content validity and reliability of the questionnaire were assured. A questionnaire tailored to DEMATEL technique was developed to explore causal relationships among the components and was provided to the experts. Demetel's results showed that the most influential and fundamental component of business ethics (attachment and interest in work, loyalty, and misuse of position) is the most influential. In addition to these components, the components of firmness and responsibility and healthy human relationships at work were identified in the model of the most influential components. The component of healthy and human relationships is the most important factor and is central to the components. Manuscript profile

Open Access Article

309 - Designing a model of spiritual behavior in media organizations
Aliakbar Farhangi Abbas ali Rastgar Azim Zarei

The present study aimed to develop and present a suitable model for the spiritual behavior of media organizations. This research is based on the fundamental purpose and applicability of the method and how to collect data is a descriptive survey and correlation type, and More

The present study aimed to develop and present a suitable model for the spiritual behavior of media organizations. This research is based on the fundamental purpose and applicability of the method and how to collect data is a descriptive survey and correlation type, and from the viewpoint of how the research is carried out as a type of qualitative research in which the exploratory approach and the research strategy "Theory Data Foundation " Used. The statistical population of the study consisted of experts in the field of spirituality and media. Using sampling method, 15 people were selected as sample. Deep exploratory interviews were also used to collect data. After the triple stages of open coding, central coding and the selective coding of the categories, concepts and dimensions extracted, a new theory, the very model of spiritual behavior in media organizations, was designed. It is hoped that by applying the model presented in this study and by increasing the understanding of employees and managers and media organizations about the process of streamlining spiritual Manuscript profile

Open Access Article

310 - Identifying and prioritizing key abilities affecting on successful technology transfer process in petrochemical downstream industries
abbas khamseh Yadollah sadeghi Mehrdad Hosseini Shkaib taqi torabi

Despite the importance of developing petrochemical industries, most of the country's exports in the petrochemical industry have been limited to raw materials and semi-industries, which is due to the incapability to acquire appropriate technology in the downstream indust More

Despite the importance of developing petrochemical industries, most of the country's exports in the petrochemical industry have been limited to raw materials and semi-industries, which is due to the incapability to acquire appropriate technology in the downstream industries. Technology transfer is one of the most important shortcut methods for acquiring and developing technologies in these industries, but one of the most important challenges is the managers' little familiarity with the technology transfer process and the abilities it requires. The aim of this study is to identify and prioritize the effective abilities in the success of the technology transfer process in the downstream, petrochemical industries, and for this purpose a combined method of Structural Equation Modeling (SEM) and Analytic Network Process (ANP) has been used. In this regard, the content validity was confirmed by CVR and CVI forms and the final questionnaire was distributed and collected by the Porsline system among the statistical population and in order to investigate the accuracy of the theoretical model of the research, factor analysis with Structural Equation Modeling (SEM) and AMOS software was used. The results of this stage of the study indicate that 82 indicators in 8 ability factors affect the success of the technology transfer process in petrochemical downstream industries and the effectiveness of all 8 factors is ability at the semantic level. On the other hand, prioritizing the abilities that affect the success of the technology transfer process was done through the Analytic Network Process and Super Decisions software. The results show that technology dissemination abilities are the first priority, and technology adaptation abilities as well as development and improvement abilities are the second and third priorities. Manuscript profile

Open Access Article

311 - Social media and value creation: the role of interaction satisfaction
Seyed Amir Hossein Madani Abolfazl Danaei gholamreza jandaghi

The variety of ways in which customers engage with brands through social media has become a challenge for brand managers. The challenge is how to use social media with a strategic approach and how much content to generate so that company-customer interactions can create More

The variety of ways in which customers engage with brands through social media has become a challenge for brand managers. The challenge is how to use social media with a strategic approach and how much content to generate so that company-customer interactions can create value for the organization. For this reason, it is important to know to what extent brands should focus on social media engagement satisfaction and its role in creating value for the organization. In this study, researchers will use descriptive and inferential statistics to analyze the data collected from the questionnaire to find the answer to this question. Also, exploratory and confirmatory factor analysis along with structural equation model has been used for inferential data analysis. The results of this study suggest that high consumer satisfaction with brand interactions on social media is significantly effective in creating a higher customer longevity value for the brand. Also, high consumer satisfaction in brand interactions on social media has been effective in creating the value of higher customer influence for the brand, in creating the value of higher customer knowledge for the brand and in creating the value of customer knowledge. Manuscript profile

Open Access Article

312 - Investigating the impact of future-oriented talent management on career success; explaining the mediating role of Proactive Career behaviors
Mohammad Jafari nasim mousavi Ali Shariat nejad Reza Vali nejad,

The purpose of the present study was to investigate the impact of future-oriented talent management on the success of employees' career through the mediating role of Proactive Career behaviors. This research is an applied research and is a descriptive survey research. T More

The purpose of the present study was to investigate the impact of future-oriented talent management on the success of employees' career through the mediating role of Proactive Career behaviors. This research is an applied research and is a descriptive survey research. The statistical population of this study was 384 people who work in South Oil and Gas Companies that were estimated using Cochran formula and cluster sampling method. The data collection tool was a standard questionnaire whose validity was confirmed by content validity method and its reliability was confirmed by Cronbach's alpha method. In this study, structural equation modeling approach and Smart Pls2 and Spss 19 software were used. The results show that future-oriented talent management has a positive and significant effect on career success and Proactive Career behaviors. The results also indicate that proactive career behaviors have a mediating role in the impact of future-oriented talent management on career success. Manuscript profile

Open Access Article

313 - Compatibility of the network of credit supply network of the country's banking system using a super-interpretive approach (soft systems (SSM) and critical innovative systems (CSH)) (Study of financing technology companies through Bank Mellat)
Eissa Jabbarzadeh Ebrahim Teimoury Saeed Shavalpour

In recent years, "technology-based start-ups" have attracted the attention of many researchers and policymakers in various countries as the engine of rapid economic growth. The high growth rate of job creation, sales, exports and capital of these companies, and especial More

In recent years, "technology-based start-ups" have attracted the attention of many researchers and policymakers in various countries as the engine of rapid economic growth. The high growth rate of job creation, sales, exports and capital of these companies, and especially their role in creating high-quality job opportunities, has put these companies in the spotlight of policymakers in many countries around the world. Banks are recognized as an important institution in financing, which will help improve the financing and credit process of technology-based companies by providing banking facilities and will somehow survive them. However, in recent years, despite the economic problems of banks, financing companies has faced many challenges, so considering the importance of financing technology companies in the country, as well as the diversity and range of experts involved, in this article in order to deal with conflicting perspectives and achieve common vision to organize and manage more effectively and efficiently, a combination of soft systems (SSM) methodology and a critical innovation systems (CSH) approach has been used. After explaining the common points of the two approaches, we will reach a common and radical definition of the problems of the credit network in the country's banking system by conducting in-depth interviews with specialists and experts in this field. After reviewing the processes governing the credit system of technology companies in the banking industry using the approach of critical innovative systems and after criticizing the situation and the state of "is" and "should" and new requirements to improve the current situation, the criteria for improving the process should be extracted. Manuscript profile

Open Access Article

314 - Provide a model for promoting the competitive advantage of businesses through higher education with research synthesis approach
Zahra Mohammadi Nasrabadi Zahra Taleb Yaghob Entezari

The aim of this study is to provide a comprehensive literature on improving the competitive advantage of businesses through higher education to provide a comprehensive framework of the role of higher education in promoting the competitive advantage of businesses. This More

The aim of this study is to provide a comprehensive literature on improving the competitive advantage of businesses through higher education to provide a comprehensive framework of the role of higher education in promoting the competitive advantage of businesses. This research is applied in terms of purpose and is done by qualitative method beyond research synthesis. The statistical population is all studies conducted in the period 1991-2018. n the field of the subject, 150 studies were evaluated and finally 28 articles were selected purposefully. And the systematic composition was selected and analyzed and its validity was confirmed by testing structural equations. The results showed that the most important key components of learning society are political environment, economic environment, legal environment, knowledge production, human capital, research, information technology , social capital, contract implementation, tax system, institutional regime. , Attracting knowledge, good governance, total productivity of inputs, product quality, and innovation are in three categories: contextual, intermediate and independent factors. Finally, after 6 stages of research, the model of promoting the competitive advantage of businesses was presented through higher education. Competitive Higher Education Centers in a Dynamic Learning Community, Free Economic System, and Democratic Political System, by promoting knowledge production, human capital accumulation, social capital accumulation, and innovative interactions with industry, government, and civil society, to promote Competitive advantage and competitiveness help businesses. Manuscript profile

Open Access Article

315 - Designing a Model of Science, Technology and Innovation Policy in the Regional Innovation System (Case Study: Yazd Province Special Science and Technology Zone)
علی صفاری دربرزی habib zare ahmadabadi seyed reza salami Davood Andalib Ardakani

Due to the complexity of science, technology and innovation system, policymakers and decision-makers are concerned by designing a comprehensive model for policy making in this field. Therefore, it is essential to understand and extract relationships of science, technolo More

Due to the complexity of science, technology and innovation system, policymakers and decision-makers are concerned by designing a comprehensive model for policy making in this field. Therefore, it is essential to understand and extract relationships of science, technology and innovation policy indices. The purpose of this research is to identify and establish the link between indices in the form of regional innovation system. For this purpose, in the first step, using the review of the literature of research as well as the use of experts' opinions, the most important dimensions of the model of policymaking of science, technology and innovation were identified. Then, in the next step, interpretive structural modeling technique was used to communicate and sequence between the main dimensions and presenting the relational model. According to the results, 56 indicators in eight main dimensions were ranked in five levels. With the validation of the model, using structural equation modeling, it was determined that the two dimensions of the institutions and resources of science and technology are the basic foundations of science, technology and innovation policy in the special field of science and technology in Yazd province that the policymaking process is practically from these two dimensions of the beginning gets. Manuscript profile

Open Access Article

316 - STRUCTURAL EQUATION MODELING OF ENHANCE FACTORS OF PRACTICAL RELEVANCE OF ORGANIZATIONAL RESEARCH IN THE IRAN’s PUBLIC SECTOR
hamid arvand mohamadJavad Hozoori

Context: The purpose of the present study is to design native model for enhancing the practical relevance of organizational research in the Iran’s public sector. Methods: Considering that the present study seeks to provide conceptualization and theoretical completion More

Context: The purpose of the present study is to design native model for enhancing the practical relevance of organizational research in the Iran’s public sector. Methods: Considering that the present study seeks to provide conceptualization and theoretical completion of the phenomenon under study, the present is fundamental in terms of purpose and the research strategy is exploratory mixed method (qualitative - quantitative). a semi-structured interview was used in qualitative stage and a questionnaire was used in quantitative stage to data collection. The analysis method in the qualitative stage of research was data coding and in the quantitative stage is Structural equation modeling using the PLS software. Result: The results of qualitative stage indicate that "giving significance to content " has been identified as a central and the categories include the research ecosystems , researcher expertise , research management skill, research place in decision-making, Research Health , Optimal Persuasion of practitioners and pragmatism in the research design has been identified related with central phenomenon. statistical analysis in the quantitative stage confirms the research model and hypothesized relationships between variables. Conclusion: at the height of the attention and sensitivities of the scientific and management community to the necessity of scientific leap and acceleration, Using the model can enhance the practical relevance of organizational research. Manuscript profile

Open Access Article

317 - Extracting and Determining the Rate of Effect of Jurisprudential rules in designing the Electronic Communication System of the Industry and Universities in Iran
Hosein Aliahmadi Jeshfaghani

One of the biggest problems facing the country, separation industry, academic institutions, such as universities, as well. Not only can reduce the distance students find jobs related to your favorite specialty and help, but can help the industry find their required forc More

One of the biggest problems facing the country, separation industry, academic institutions, such as universities, as well. Not only can reduce the distance students find jobs related to your favorite specialty and help, but can help the industry find their required force. On the other hand, narrowing the gap between industry and academia to further reduce unemployment and reduce costs of post-employment training will increase further the morale of students. The university Research & Donitz can be more well-known challenges in industry and research Industry needs to do more easily than before. Also eliminate the distance factor that has facilitated the transfer of innovation from industry and university technology transfer between the two helps. No doubt to create a communication system between universities and industry to do any work must one of the most important factors required to start a business, knowing the rules, standards and criteria is available and associated with this business. There are a number of laws in the country in e-commerce to create these businesses should consider all existing laws on this business. These laws include Iran's trade, e-commerce law, legal rules and technical standards, and ... well. On the other hand, there are many obstacles in the relationship between industry and academia. By knowing the rules of barriers to upstream and discovered the limitations facing the development of website and communication system implements the basic standards of the industry we are most familiar Manuscript profile

Open Access Article

318 - Assessing the impact of passion on social media on intention of revisit tourists with a mediating role of customer interaction with customer (Case study: Tourists of Isfahan city)
Yazdan Shirmohammadi Ramadan Gholami Awati Maryam Mohammadi Moghaddam

Today, social media has become an opportunity for organizations and tourism destinations and regarding to the importance of Customer Loyalty, Organizations are always looking for ways to reach this kind of customers. Including; Customer-to-customer interactions are very More

Today, social media has become an opportunity for organizations and tourism destinations and regarding to the importance of Customer Loyalty, Organizations are always looking for ways to reach this kind of customers. Including; Customer-to-customer interactions are very important to marketers. To the extent that some researchers believe that positive interactions between customers with each other is one of the most effective and efficient ways to create loyalty to the organization. The present study seeks to evaluate the impact of passion on social media on the intention to revisit tourists with the mediating role of customer interaction with customer. The present research is practical in terms of purpose and descriptive survey in terms of method. The statistical population of the study is the tourists of Isfahan City in the first six months of 1398, whose number was estimated to be 210 by simple sampling method and through Cochran's formula. A researcher-made questionnaire was used in order to gathering information. Statistical analyzes were performed using SPSS and Amos software and the regression method was used in the hypothesis path analysis test. The findings show that, in general, the desire to work on the Facebook social media affects the intention of visiting tourists. And when the mediating role of the interaction of the tourist with each other is also considered, this effect still exists and in some cases this effect will be even greater. Among the research components; Customer satisfaction, perceived enjoyment, sense of usefulness and extraversion has a greater impact on the tourist's revisitability. Manuscript profile

Open Access Article

319 - Game Theory in Selecting Strategic allies based on Innovation Strategy in ICT
Fatemeh Hajesmaeilian hooshang Nezamivand Chegini Tahmours Hasangholi Pouryasouri

The ICT industry is moving from a capital-centric towards a services-centric one. This is due to the emergence of technologies and infrastructures and businesses that challenge the business models of traditional players. Hence, the actors have begun their work with a di More

The ICT industry is moving from a capital-centric towards a services-centric one. This is due to the emergence of technologies and infrastructures and businesses that challenge the business models of traditional players. Hence, the actors have begun their work with a different look at the innovation strategy of the new decade. On the other hand, industry activists have considered strategic alliances as one of the most important organizational forms in modern society in recent years. The purpose of this study is to help the managers by identifying the factors influencing the selection of strategic partners and, in particular, the factors based on the innovation strategy, through first analysis of more than 1,400 scientific researches and second customizing factors with the fuzzy Delphi technique. The results show that investment (financing), cost, level of innovation, intangible resources, marketing resources, commercialization risk, time uncertainty and financial parameters are the most effective ones. In addition, industry executives can come up with the type of optimal strategic alliance through profit sharing, financing sharing, innovation sharing, or a mixed of these three, with a quantitative model presented in this research based on Nash bargaining Manuscript profile

Open Access Article

320 - Managing Flexibility in the Supply Chain
Abdullah Arasteh Abolfazl Khati Dizabadi Mohammad Mahdi Paydar

The purpose of this study is to provide a model for evaluating the flexibility between different components of the supply chain. Supply chain flexibility is presented and its significance is examined. This is trailed by a survey of the flexibility literature. Next, devi More

The purpose of this study is to provide a model for evaluating the flexibility between different components of the supply chain. Supply chain flexibility is presented and its significance is examined. This is trailed by a survey of the flexibility literature. Next, devices for assessing flexibility are talking about: Decision analysis, decision trees, and real options. This paper analyzes how firms got to be get arranged against unsettling impact in their supply chain and centers on how they can utilize real options to respect twofold sourcing procedures. As a presentation, it characterizes a common structure to assist chiefs with considering around store orchestrate interruptions and select adjusted systems. In the first place it sets up a general survey of the conceivable answers for overseeing chance interruptions. It centers on the specific approach of twofold sourcing and outlines that the real options thought may be a adjusted contraption to overview such a technique and builds up an instructive appear to look at and respect the focuses of intrigued of depending on twofold sourcing. Manuscript profile

Open Access Article

321 - Explaining and Designing a Model of employee performance management with integrated approach in the governmental banking systems with methasynthesis and structural-interpretive method
Maryam Fahima daruosh Gholamzadeh Ahmad vedadi

This article is aimed at designing and explaining the integrated pattern of employee performance management in the country's state-owned banks. In order to achieve this goal, first the integrated categories of integrated performance management have been identified and v More

This article is aimed at designing and explaining the integrated pattern of employee performance management in the country's state-owned banks. In order to achieve this goal, first the integrated categories of integrated performance management have been identified and validated, and finally, by determining the model of causal relationships of these elements, the final model has been obtained. This research is based on empiricist philosophy and deductive-inductive method. The present study is a fundamental research in terms of purpose, and in terms of data collection method, it’s a cross-sectional research. In this research, mixed method (qualitative & quantitative) has been used. The statistical population of this article includes professors and experts with management experience in SepahBank and has been used to sample the method of bullet and snow. The sampling process continued until theoretical saturation was achieved, and finally 11 managers of the central offices of SepahBank participated in this study. To identify the infrastructural categories of employee performance management, a metasynthesis method has been used and by using interpretive-structural modeling, an integrated staff performance management model has been presented. Data analysis was performed with MaxQda and MicMac software. The results show that among integrated management structures, performance, planning and targeting and organizational culture have high penetration power and have low effectiveness. So the variables are independent. The two variables of knowledge management and coaching have high penetration power and dependency, so they are transferable variables. Employee performance management variables and performance analysis and revision are also highly dependent but have little influence, so they are dependent variables. Manuscript profile

Open Access Article

322 - Designing a strategic model of industrial sustainable development in Yazd province
حسام الدین جعفری ندوشن Seyed Haidar Mirfakhradini Seyed Mahmood Zanjirchi

To reach sustainable development, economical, social, and environmental elements need to be taken into account. Industrial activities as activities which has distinctive impacts on all parts of development need to be studied more than before. The aim of this study was More

To reach sustainable development, economical, social, and environmental elements need to be taken into account. Industrial activities as activities which has distinctive impacts on all parts of development need to be studied more than before. The aim of this study was to present a strategic model of sustainable industrial development in Yazd province. In order to achieve the objectives of the research by using two methods of Unplanned targeted sampling and snowball sampling, the opinions of 15 managers and organizational policymakers of Yazd Industrial Towns (Industrial Experts) were used. The process of conducting this research includes three steps: a) Identifying sustainable industrial development strategies in Yazd province through in-depth interviews with experts; b) Screening identified strategies using fuzzy Delphi technique. C) Presenting a strategic model of sustainable industrial development in Yazd province, using the DEMATEL-ISM method. The results showed that the model of sustainable development strategy in Yazd province has 4 different levels with "studying to recognize global markets for Yazd's goods and services and providing countries guide leaflets" as the highest level which is the underlying element of the model. So, sustainable development in Yazd needs to set out using the mention strategy so that it lays the groundwork for implementing the fifteen higher-order strategies. Manuscript profile

Open Access Article

323 - A dynamic model of the impact of information and communication technology on GDP growth
mohammad taghi taghavi fard melika mehrkam Esfandiar Jahangard Ameneh Khadivar

ICT plays an important role in accelerating economic growth, especially in today's age of the Internet and mobile telecommunications. Due to the upward trend in the use of information and communication technology in the countries of the world, this part of the economy d More

ICT plays an important role in accelerating economic growth, especially in today's age of the Internet and mobile telecommunications. Due to the upward trend in the use of information and communication technology in the countries of the world, this part of the economy demands a lot of attention. Improved policies due to the impact of information and communication technology on the economy are one of the top programs of governments in developed and developing countries.A review of the literature shows that few systematic studies have examined the role of information and communication technology in GDP growth and the impact of various variables on the role of information and communication technology has not been sufficiently studied.The present study uses systematic approach and system dynamics methodology and examine interactions of ICT variables including ICT access, ICT development, ICT usage etc. with macroeconomic variables such as GDP, total factor productivity, ICT Capital examines ICT's value-added share of GDP and so on and presents a conceptual model of the role of ICT in GDP growth. The qualitative model designed in this study can be the basis for future quantitative research and mathematical simulation with a systematic approach to information and communication technology and GDP. Manuscript profile

Open Access Article

324 - Designing a Comprehensive Personal Productivity Assessment Model for the Personnel in Banking Industry
Ali Nemati Hojjat Taheri Goodarzi Parvaneh Gelard Yadollah Abbaszadeh Sahroun

20.1001.1.22286047.1400.20.69.2.8

The present research aims at designing a comprehensive personal productivity assessment model for the personnel in the banking industry, which has been conducted with a combined (qualitative-quantitative) method. Objective sampling method has been employed for the resea More

The present research aims at designing a comprehensive personal productivity assessment model for the personnel in the banking industry, which has been conducted with a combined (qualitative-quantitative) method. Objective sampling method has been employed for the research where a number of university elite and experts as well as managers of the banking industry were elected as samples. Semi-organized interviews and closed-ended questions were used as the first and second stages of data collection. The method of analysis in the qualitative section was inductive thematic analysis and in the quantitative section was structural equations modeling, and the results of the research in the qualitative section is indicative of identifying 377 meaningful concepts or propositions resulting from 110 interview texts; however, taking into account the notion of concentration, the meaningful concepts and propositions were reduced to 137 primary themes. Further on, 15 subsidiary themes and 3 levels of main themes were identified. For the quantitative section, a structural pattern was presented for the correlation among the components which depicted that from among the 15 components constituting the personal productivity of the personnel in the banking industry, the highest ratio belongs to social intelligence with the value of 0.82 and the lowest ratio goes for professional competency wit the value of 0.49 Manuscript profile

Open Access Article

325 - Universal Banking Modeling Based Staff Empowerment
hamidreza kazemi naser hamidi babak hajikarimi

Nowadays, industries, especially the banking industry, are facing a much more complex environment than the past decade. Therefore, they have to adapt to the environment to obtain and maintain their competitive edge. The traditional banking system is no longer efficient More

Nowadays, industries, especially the banking industry, are facing a much more complex environment than the past decade. Therefore, they have to adapt to the environment to obtain and maintain their competitive edge. The traditional banking system is no longer efficient enough, while a universal banking system can provide more varied services to a more diverse clientele. Considering the radical humanist paradigm in the analysis of social theories and a focus on the effectiveness of capable human resources for the correct implementation of universal banking in Iran, the present paper aims to propose a universal banking system focusing on the empowerment and skill development of bank employees. This study used the Delphi fuzzy method to select experts and classify and analyze their responses. Further, the Linear Programming and , FGTMA-FDEMATEL and screenwriting method was used to identify and investigate the criteria correlationsand map the network relationships. Arobust statisticalmethod was used to solve optimization problems based on data uncertainty.and lingo software was used to solve the problem. The results drawn from the model indicated that factors such as employee decision-making ability, responsibility towards executing a decision, access to decision tools, and employee self-efficacy sources influence the empowerment of employees and correct implementation of private, corporate,business, and investment banking. Further, they showed that sense of competence, motivation, participation, sense of effectiveness, and information technology influence universal banking. In addition, training and reward influence all types of universal banking Manuscript profile

Open Access Article

326 - Investigating a model of implementation and development business intelligence in organization with the purpose of improving decision-making
Payam Yaghli

This article firstly tries to identify the various dimensions of successful implementation and development business intelligence as a set of technologies and processes that promote the procedure of the decision-making in the organization. Next, the effect of these dimen More

This article firstly tries to identify the various dimensions of successful implementation and development business intelligence as a set of technologies and processes that promote the procedure of the decision-making in the organization. Next, the effect of these dimensions on the process of decision-making in Eghtesad-e-Novin Bank, as a financial organization in which the speed of decision-making is of importance will be discussed. The criteria are the cultural, strategic and environmental factors, human resources and business intelligence tools the effects of which are discussed on the variable of "the latency in decision- making" in four divisions of organizational decision environment. The research methodology is mixed in this research and for this purpose in the qualitative part, the different dimensions of success in implementation and development business intelligence were extracted on the quality of decision-making with the Delphi technique by using the method of interviews and open questions in three stages and with the snowball method with the opinions of 18 experts. In the quantitative part, the priorities were determined with the help of the Analysis Network Process and Super Decision software. Finally, the main questionnaire has been finalized for the distribution among 90 personnel of different levels of the development and implement of business intelligence systems and the direct users of these systems in the organization. With the help of Smart Plus software and structural equations, as well as the effect of research variables on the reduction in the latency in decision-making, the relevant assumptions have been examined in a descriptive and survey manner with factor analysis. The proposed factors and models for evaluating business intelligence presented in this article help organizations, especially financial organizations in which speed in decision-making is of particular importance, to promote decision-making and minimize possible latencies in decision-making. Manuscript profile

Open Access Article

327 - The effect of services provided by employees on customers' behavioral goals with the mediating role of their satisfaction (Case study: Razi Insurance customers)
hamid reza masoudi

The purpose of this study is to investigate the effect of services provided by employees on customers' behavioral goals with the mediating role of their satisfaction among Razi Insurance customers in Qazvin. A questionnaire with a five-point Likert scale was used to col More

The purpose of this study is to investigate the effect of services provided by employees on customers' behavioral goals with the mediating role of their satisfaction among Razi Insurance customers in Qazvin. A questionnaire with a five-point Likert scale was used to collect data, Cronbach's alpha coefficient and combined reliability were used to measure its reliability, and the extracted mean variance (AVE) was used to measure its validity. The statistical population of the study is Razi Insurance customers in Qazvin. The available sampling method and statistical sample size using Cochran's formula is 384 people. In order to describe the findings, the frequency distribution table as well as bar graphs and central indicators such as mean as well as dispersion indices such as standard deviation and variance have been used. To answer the research questions and conclude from statistical methods and different tests using SPSS22 and LISREL8.54 software, to check the normality of the data from Kolmogorov-Smirnov test, confirmatory factor analysis test to confirm Validity of the questions and structural equation modeling technique were used to evaluate the fit of the research model with the collected data. The results showed that the main services provided by employees at a rate of 0.23 on customer satisfaction, communication services provided by employees at a rate of 0.42 on customer satisfaction and also 0.36 customer on the behavioral intention of customers (behavioral intentions). . Also, 14.5% of the total effect of the main services provided by employees on customer behavioral goals and 28.5% of the total effect of communication services provided by employees on customer behavioral goals are indirectly explained by the mediating variable of customer satisfaction. Manuscript profile

Open Access Article

328 - Comprehensive Design Of Empowering Human Resources Using Knowledge Management (Case Study I.R.I Customs)
محمد سعید پوررضا mohamadAli sarlak Ali Jamshidi

20.1001.1.22286047.1401.71.71.2.9

Summary Human resources are the most valuable resource of an organization that can shape the competitive advantage of today's organizations to cope with widespread environmental changes. Powerful human resources are the winners of today's organizations. The purpose of More

Summary Human resources are the most valuable resource of an organization that can shape the competitive advantage of today's organizations to cope with widespread environmental changes. Powerful human resources are the winners of today's organizations. The purpose of this research is to achieve and design a comprehensive human resource empowerment model with the help of knowledge management in the Islamic Republic of Iran Customs. In this study, the qualitative research method (Delphi) was used and the opinion of Islamic Republic of Iran Customs experts and academic experts in the fields of knowledge management and human resources empowerment were used. This method was performed in three rounds and two dimensions, ninety components and sixty-six indices were identified. Also, Delphi process was extracted after removing two-dimensional low-average components, nineteen components and forty-six indices for model design. After determining the weights of each of the components and indices, the highest ranked indices in each component were selected to design the final model and the final model was designed. Manuscript profile

Open Access Article

329 - Investigating the Relationship between Knowledge Management Processes and Factors Affecting Human Resources Empowerment
mohammadsaeed POUR REZA mohamadAli sarlak Ali Jamshidi

20.1001.1.22286047.1400.20.69.3.9

Summary Human resources are the most valuable resources of an organization that collect and store in their minds as experiences, experiences, trends, solutions, initiatives, etc. as a knowledge base. When this knowledge was implicitly and explicitly taken out of the ha More

Summary Human resources are the most valuable resources of an organization that collect and store in their minds as experiences, experiences, trends, solutions, initiatives, etc. as a knowledge base. When this knowledge was implicitly and explicitly taken out of the hands of the organization and managed, It can be fruitful and can help achieve organizational goals. This happens during the knowledge management process. The process of identifying, producing, disseminating, integrating, and applying the right knowledge at the right time by the right person in the knowledge management organization. This article attempts to describe and define knowledge management and the relationship between knowledge management and human resource empowerment while explaining the impacts of knowledge management on human resource empowerment. Summary Human resources are the most valuable resources of an organization that collect and store in their minds as experiences, experiences, trends, solutions, initiatives, etc. as a knowledge base. When this knowledge was implicitly and explicitly taken out of the hands of the organization and managed, It can be fruitful and can help achieve organizational goals. This happens during the knowledge management process. The process of identifying, producing, disseminating, integrating, and applying the right knowledge at the right time by the right person in the knowledge management organization. This article attempts to describe and define knowledge management and the relationship between knowledge management and human resource empowerment while explaining the impacts of knowledge management on human resource empowerment. Manuscript profile

Open Access Article

330 - Investigating the effective factors on the effectiveness of electronic signature in the prosperity of inter-firm business environment (Case study: Oil industry)

In the current study, identification and analysis of the factors affecting the electronic signature effect on the prosperity of the job area between the institutions (case study: oil industry) had been studied.In this study, in order to analyze the resulted data, the de More

In the current study, identification and analysis of the factors affecting the electronic signature effect on the prosperity of the job area between the institutions (case study: oil industry) had been studied.In this study, in order to analyze the resulted data, the descriptive and deductive statistical methods have been used, and the SPSS Software is used in this regard. For choosing the test of the hypotheses, first, the data normality test (Kolmogrov-Smirnov) was used for the calculation. The results of the normality test showed that there is no condition for the equality of the variances and the data are not normal. Therefore, in order to perform the test, the non-parametric tests were used, because the conditions related to the parametric tests were not available. For performing the test of the mean difference between the education and using the digital (electronic) signature, regarding the fact that the education level was in the form of categories, and it was higher than two categories, the one-way variance analysis test was used. To compare the means with each other and to determine the level of the meaningfulness of the differences, Tookie Test was used. Regarding the point that all the persons are inside two categories from the viewpoint of the job backgrounds, the T-Test of the independent groups is used in order to review the job backgrounds of the people. Eventually, the final result of the test of the hypotheses showed that considering all the variables, excluding verifying the identity and being undeniable in the process of job units, the effect of utilizing the electronic signature in juicing up the job in two institutes is too much, and the effect of these two ingredients is lower than the average. Manuscript profile

Open Access Article

331 - Study of Environmental Indicators of Performance Excellence Model (EFQM) in Steel Industry with Using Meta- Synthesis qualitative approach
omid golshan tafti Seyed Haidar Mirfakhradini

Given the increasing regulation and requirements of governments and the general public's awareness of environmental protection in the present age, organizations seeking to preserve their survival cannot ignore environmental issues. Given the environmental pollution that More

Given the increasing regulation and requirements of governments and the general public's awareness of environmental protection in the present age, organizations seeking to preserve their survival cannot ignore environmental issues. Given the environmental pollution that is present in the steel industry, ways of assessing and addressing environmental problems and reducing pollution must be reviewed. The purpose of this study was to identify the environmental indicators of performance excellence model in the steel industry using a Meta- Synthesis qualitative approach. Using a Meta- Synthesis sample of 40 articles, the research sample was identified and content analysis, categories, concepts and codes extracted. The Shannon entropy method was determined. The results of data analysis showed that EFQM environmental performance excellence model environmental indicators related to green leadership (3 components), green strategy (5 components), green staff (3 components), partnerships and green resources (5 components), processes, products and green services (8 components), customer green results (2 components), employee green results (4 components), community green results (3 components) and business green results (3 components) are the most important environmental factors in the steel industry are considered. Indicators such as adhering to environmental policies, green process planning, and use of up-to-date technologies, staff training, and recycling are the most important factors in implementation. Manuscript profile

Open Access Article

332 - analysis of co-authorship network of Iranian regenerative medicine scholars;
Atieh bozorgipour Soroosh Ghazinoori Mohammad Ghazinoori

Co-authorship is one of the most common manifestations of scientific collaboration between researchers and scholars of scientific disciplines. The significant growth of this phenomenon in various scientific disciplines in the last two decades has made the study of diffe More

Co-authorship is one of the most common manifestations of scientific collaboration between researchers and scholars of scientific disciplines. The significant growth of this phenomenon in various scientific disciplines in the last two decades has made the study of different features of co-authorship networks become an interesting issue for researchers. The study of these networks in various scientific disciplines such as mathematics, physics and information sciences using existing tools in the field of social network analysis has been considered. Due to the growing phenomenon of co-authorship in various fields of medical sciences, in this article, the co-authorship network of Iranian researchers in the field of reconstructive medicine has been analyzed. In addition, the network of scientific cooperation between Iranian institutions active in the field of reconstructive medicine has been analyzed and studied. Finally, based on the analysis, suggestions are made to improve the quantitative and qualitative level of research. Manuscript profile

Open Access Article

333 - A Survey of the Relationship between Transformational- Transactional Leadership Style and Organizational Silence/Voice: A Meta-Analysis Approach
zahra SadeqiArani mahmoud pourbaferani fatemeh namian zahra hoseinpour

Improvement in today's organizations requires the empowerment and optimal use of the organization's human resources knowledge, skills opinions and ideas. Various organizational factors can cause non-hearing (silence) or hearing (voice) opinions of employees. One of the More

Improvement in today's organizations requires the empowerment and optimal use of the organization's human resources knowledge, skills opinions and ideas. Various organizational factors can cause non-hearing (silence) or hearing (voice) opinions of employees. One of the key factors affecting organizational silence or voice is leadership style. The Researches that to survey the impact of organization's leadership style on organizational silence or voice was scattered and do not offer comprehensive result. Accordingly, the present study aimed at meta-analysis of research on the impact of transformational- transactional leadership style on organizational silence or organizational voice. The results of this study indicate that at 95% confidence level, the effect size of transformational leadership style with organizational voice is 0.442 and the effect size of transformational leadership style and transactional leadership style with organizational silence are 0.440 (reversed) and 0.460 (direct), respectively. In other words, Transformational leadership style is driving organizational voice and organizations can have active employees and benefit from their ideas by shift their leadership style from transactional leadership to transformational leadership. Manuscript profile

Open Access Article

334 - Future Proofing Model of the Sustainable Water Resource Management based on the Scenario Planning Approach- Case Study: Golestan Province
Seyed Mansour Rahim Hoseini Aliakbar Hasani

20.1001.1.22286047.1400.20.67.8.0

Water resources have always been the focal point of the civilizations and urbanities formation. Human societies, at the early age until now, have been initiated around these resources. Therefore the preservation of the water resources for the next generation and correct More

Water resources have always been the focal point of the civilizations and urbanities formation. Human societies, at the early age until now, have been initiated around these resources. Therefore the preservation of the water resources for the next generation and correct exploitation, play a crucial role in sustainability and extension of civilizations. Then, most of the experts believe that wars at the 21th century are about clean and pure water resources. In these days, because of excessive increase in environment uncertainty, the traditional planning approaches/methods have lost their usefulness. To confront these uncertainties and at the age of Cold War, scenario planning established as one of the future proofing approaches/methods. In scenario planning, against the traditional planning methods, the future has not seen as the extension of the past, on the contrary, general environmental drivers and forces form the future state of a system. Considering the uncertainities in water resource management,this article has tried to use scenario planning approach for future proofing, finding driving forces that shape the future state of water resources in the Golestan province and then determined the crucial drivers by interview with the experts of strategic management and water resource planning fields. All possible scenarios have been written and at the end, for managing water resources in stable ways, strategies and course of actions have presented. Manuscript profile

Open Access Article

335 - Investigating the function of symbolism in corporate branding
maboud abbaszade Seyed mohammad tabatabaeenasab

The aim of this study is to systematically study the research literature in the field of symbolism, identify research gaps and and use the relevant findings to design a corporate branding model. This research is among secondary studies based on systematic review and More

The aim of this study is to systematically study the research literature in the field of symbolism, identify research gaps and and use the relevant findings to design a corporate branding model. This research is among secondary studies based on systematic review and grounded theory method. 130 articles were investigated through examining the keywords in the related databases as Emerald, sciencedirect, Sage, etc and according to the predetermined criteria. Quick review of the abstracts of the target articles helped delete the irrelevant articles, and then the content of reviewed, and finally the fulltext of 56 articles were selected to be reviewed. According to grounded theory approach, three coding steps were used in the present study: open coding, axial coding and selective coding for data analysis. In addition, MAXQDA software was used to organize the findings.The research findings were adapted with corporate branding theories and gaps in this field were identified. The results of adaptation in this study show that there is a structural and substantive relationship between the core categories and theories of corporate branding, in a way that meaning, symbol and value as interconnected constructs form the corporate brand ecosystem. The brand ecosystem has three levels of fundamental ideology, organizing ideology and consumption ideology. Manuscript profile

Open Access Article

336 - A model for interaction of supervisory institutions and price reporting institutions to improve the efficiency of the crude oil pricing system in oil markets using classical data-base theory
mohamad mahdi hajian Atefeh Taklif Hamed Soltaninejad

10.61186/mf.26857.21.70.75

The subject of pricing in the oil market has undergone changes as the market evolves over time. Today, PRA reporting to private institutions that disseminate information, and especially prices in the world oil market, play an important role in determining the price of o More

The subject of pricing in the oil market has undergone changes as the market evolves over time. Today, PRA reporting to private institutions that disseminate information, and especially prices in the world oil market, play an important role in determining the price of oil in the physical and paper markets. Concerns over the activities of these institutions have led to the formation of oversight bodies. However, the question remains as to what is the appropriate model for the interaction of price reporting institutions and supervisory bodies in a way that results in a more efficient oil pricing mechanism. The purpose of the present study is to review the theoretical foundations of the activities of price reporting institutions and supervisory institutions, using a data-base theory and using the opinions of experts in global oil markets, to provide a model for the relationship of these actors. Following the implementation of the foundation's data strategy, 60 concepts were constructed, categorized into 7 sub-categories and 4 main ones. At the theoretical coding stage, a conceptual model was developed for the relationship between supervisory bodies and price reporting institutions. Manuscript profile

Open Access Article

337 - Scientometrics and content analysis of research in the field of organizational entrepreneurship from the perspective of individual and group entrepreneurship in the organization
Hossain Sahebi Hamideh Reshadatjoo Mohammad Aboie Ardakan

Addressing corporate entrepreneurship has grown significantly in recent years and is known to be an important factor affecting success of an organisation. Nevertheless, the importance of the subject and research in this field, especially in domestic research, is neglect More

Addressing corporate entrepreneurship has grown significantly in recent years and is known to be an important factor affecting success of an organisation. Nevertheless, the importance of the subject and research in this field, especially in domestic research, is neglected and there is a wide disagreement in this field. This research has been done by scientometric method, and by using the method of citation analysis, evaluation technique and content analysis of documents; It intends to review studies in the field of corporate entrepreneurship and systematize past research to provide a conceptual model using content analysis of documents. The statistical cumulation of this research includes all the documents presented in the Scopus database with 1325 documents, including articles, books, etc. until 2019. Which is done using Bibexcle and VOSviewer software evaluation and illustration. Based on the content analysis of the documents; Research in the field of "corporate entrepreneurship from the perspective of individual and team entrepreneurship in the organization" is divided into four general sections. The first part of the research related to the pillars of corporate entrepreneurship includes innovation, strategic renewing, and business within the organization. The second part is related to individual entrepreneurship in the organization that concerns entrepreneurial orientation, motivation, ideation and creativity, work experience, acquisition Knowledge and skills development are highlited. The third part is related to team entrepreneurship in the organization, topics such as organizational recruiting capacity, independence, awarding system and effective behavior were identified in the process. The fourth and final part deals with motivating corporate entrepreneurship. It includes factors such as institutional, structural, managerial and environmental Manuscript profile

Open Access Article

338 - Analysis of Service Supply Chain Anti-fragility in Iran Insurance Industry
Sayyed Maisam Momeni ahmadreza ghasemi meysam shahbazi Amir Safari

20.1001.1.22286047.1400.20.67.9.1

Anti-fragility allows the organisation to place itself in a position to benefit from the unknown. The purpose of this study is to identify and evaluate the indicators affecting the Anti-fragility of the insurance industry supply chain and to determine the causal relatio More

Anti-fragility allows the organisation to place itself in a position to benefit from the unknown. The purpose of this study is to identify and evaluate the indicators affecting the Anti-fragility of the insurance industry supply chain and to determine the causal relationships between these indicators. This study has been conducted through an exploratory mixed-method. The Delphi method and the Gray-DEMATEL technique have been utilized in this study. Insurance companies must implement indices, methods, and mechanisms to promote the anti-fragility of their supply chain, though simultaneous attention to all indices is impossible and uneconomic. Therefore, deciding which indices have priority in investment can be accomplished using the research findings and determining the significance of each index, as well as the causal relationships between them. According to the results of the Delphi method, 49 indices for anti-fragility of the supply chain insurance industry, hereunder the eight main processes, have been extracted. Study results also revealed that in order to lead the supply chain insurance industry towards anti-fragility, the "knowledge and information management" and "risk management" processes should at first be considered. According to expert opinions, the "management information system" and "knowledge management implementation" indices have been selected as the most causal indices of anti-fragility of the knowledge and information management process, while the indices of "risk strategy development" and "using the risk database" have been chosen as the most causal indices of risk management anti-fragility. Manuscript profile

Open Access Article

339 - Investigating effect of front-line of employees’ competences on customer satisfaction with the role of moderating situational conditions (case of study: hypermi of store mashhad
وجیهه هوشیار Seyede farnaz Ahmadi saeed

Abstract Today, competition in the market is accelerating, organizations to be successful and take advantage of their competitive advantage must have the capabilities, which can be used with the resources they have, valuable performance and unparalleled. On the other h More

Abstract Today, competition in the market is accelerating, organizations to be successful and take advantage of their competitive advantage must have the capabilities, which can be used with the resources they have, valuable performance and unparalleled. On the other hand, human resources are the most important assets of organizations that help the productivity of the organization by learning knowledge and are effective in creating a competitive advantage and success of the organization in competition. This study seeks to investigate the effect of queue 1 staff competencies on customer satisfaction with the role of moderator of situation 2. The population of this study were the customers of Hypermy store in Mashhad. The sampling of this study is using Cochran's formula and 385 customers, whose data were collected through the standard questionnaire of Palacius et al. (2020). The measurement of validity from the validity of the structure gave the validity of the validity and the validity of the structure and Cronbach's alpha test was used to measure the reliability coefficient and Cronbach's alpha test was validated for variables. In this study, smart pls software was used to test the hypotheses. Because the model has two modifiers, one of which is qualitative. The results of this study indicate that the interaction competency variable of queue employees has an effect on customer satisfaction. Also, the competency variable has an effect on customer satisfaction. Employee demand variable modulates the effect of queue staff competence on customer satisfaction, but queue employee demand variable does not moderate the effect of interaction competence on customer satisfaction. In addition, store swarm variable 6 moderates the effect of queue staff competence on customer satisfaction, but store swarm variable did not have a moderating effect on the effect of queue staff interaction competence on customer satisfaction. Therefore, hyperemia store managers should provide customer satisfaction with the hypermia store by training capable employees in providing information and customer-oriented behavior in the hyperemia store. Manuscript profile

Open Access Article

340 - Presenting a model for explaining the impact of knowledge management on the lean of services based on the maturity level of organizational KM: A case study of Payam Noor University
Mohadeseh Nikookar Roxana Fekri Marzieh Babaeianpoor peyman Akhavan

The lean approach seeks to eliminate non-value-added activities and knowledge management to create and apply useable and accessible knowledge for value creation. Therefore, knowledge management is predicted to have a significant impact on the leanness of an organization More

The lean approach seeks to eliminate non-value-added activities and knowledge management to create and apply useable and accessible knowledge for value creation. Therefore, knowledge management is predicted to have a significant impact on the leanness of an organization. On the other hand, despite the fact that the service sector has become a major resource in the economies of the countries, there is little research on how to implement a lean approach in this sector. The purpose of this study was to investigate the effect of knowledge management on lean service. For this purpose, the dimensions of lean service were first extracted using the grounded theory. In the following, a questionnaire was designed to measure the maturity level of organizations’ knowledge management. Then, structural equation modeling was performed to illustrate the impact of knowledge management on lean service of Payam Noor Universities by using Smart PLS 2 software. The statistical population of this study is all employees, professors, managers and assistants of Payam Noor Universities. Using sample random sampling, 200 questionnaires were distributed to the statistical population, 157 of which were completed and analyzed. After making sure that the measurement and structural models of the research are acceptable, the results suggest that KM plays an important role in improving the lean of Payam Noor Universities. In the field of knowledge management, factors such as knowledge management leadership, organization’s processes, people and knowledge managements’ outcomes have greatest impact on lean service at Payam Noor University. Therefore, managers of Payam Noor University can improve the maturity level of the knowledge management of the organization and then improve the lean status of their organization by focusing on these factors. By applying this model, service managers, especially university managers, can provide an appropriate platform for their use in managing these organizations through the link between knowledge management and lean. Manuscript profile

Open Access Article

341 - Model building of Banking Network based on Marketing Innovation and Technological Innovation for Assessing of National Macroeconomic Performance
Bahareh Behzadi mohammadreza hamidizadeh Maryam Khoshnevis

The present time, the basis of entrepreneurship and value creation is innovation, as well as the provision of high value-added banking services. Thus, those are the main factors in the development of the banking network and improving the competitive advantage and perfor More

The present time, the basis of entrepreneurship and value creation is innovation, as well as the provision of high value-added banking services. Thus, those are the main factors in the development of the banking network and improving the competitive advantage and performance of banks. Therefore, the aim’ paper is to model marketing and technological innovation variables based on the performance of the macroeconomic to explain their innovation functions in the country's banking network. To achieve this aim, by constructing a main hypothesis and four sub-hypotheses, the structural interaction of technological innovation behaviors and marketing innovation of ten selected banks on the macroeconomic performance of the country during the period 2009 to 2018 investigated. This research type is applied one in terms of purpose and in terms of nature, type of data and their collection method, is a causal based on econometrics techniques and analytical descriptive by regarding generalized system torque technique. In this study, the variables of economic growth and total value of exports, dependent variables and variables of technological innovation and marketing innovation of the banking network evaluated with the role of explaining economic performance. According to the research results, technological innovation with a positive effect of 0.09% and the variable of marketing innovation with a positive effect of 0.54% increase economic growth, as well as technological innovation with a positive effect of 0.08% and marketing innovation with a positive effect of 0.07%. Total exports have increased in the banking network. Therefore, technological innovation and marketing innovation have had a significant effect on economic growth and the value of the country's total exports. Therefore, five research hypotheses according to the function of banks and data conditions confirmed. Manuscript profile

Open Access Article

342 - Content analysis of ICT documents in order to deduce the policies of the Seventh Development Plan (approvals from 1998 to 2017)
Sahar Kousari Fatemeh Saghafi

Five- year national development plans have a key role in achieving the goals of the vision document. There are two categories for development plan writing policies: diffusion-oriented and mission-oriented. So, prioritization in using an effective combination of the them More

Five- year national development plans have a key role in achieving the goals of the vision document. There are two categories for development plan writing policies: diffusion-oriented and mission-oriented. So, prioritization in using an effective combination of the them is necessary. The purpose of this study is to determine the gap of upstream documents and propose policies to develop the seventh plan of ICT-sector. This research is descriptive-analytical in nature and it uses content analysis and documentary review. The population of resaerch are 67 meta-documents that have been selected as a purposeful and accessible sample for study. Analytical-descriptive method has been used to interpret and analyze the data. Based on the research findings, main policies were examined with a two-dimensional framework: 1) technological issues, which used the OECD classification, and 2) functional innovations, which presented in the 7-scale Hekkert classification. Then, the xial coding of each category was done in three levels of government, legislative and executive, and finally, based on the SWOT analysis of existing documents and its compliance with the claimed performance, principles were presented to develop the seventh ICT development plan. Accordingly, the program will have the necessary credibility if the central policies and principles proposed in the Seventh Development Plan of the ICT Sector will be valid. Manuscript profile

Open Access Article

343 - Designing a Model for Assessing Effective Factors in the Excellence of Human Resources with the Approach of System Dynamics(Case study: Yazd Province Ceramic tile Industry)
amirehsan eshaghiyeh firuzabadi hossein eslami hadi hematian

Abstract Background: In the ceramic tile industry, like other industries and companies, in order to increase competition in the market, they need capable human resources to comply with the requirements and principles of professional ethics. Based on this, the purpose o More

Abstract Background: In the ceramic tile industry, like other industries and companies, in order to increase competition in the market, they need capable human resources to comply with the requirements and principles of professional ethics. Based on this, the purpose of this study was to design a model to evaluate the effective factors in the excellence of human resources in order to develop professional ethics in the tile and ceramic industry of Yazd province. Method: This research is applied in terms of purpose and analytical-descriptive in terms of data collection from the survey branch. First, the initial and proposed model was drawn based on the research background and literature. The statistical population in the present study includes three groups of experts and specialists, information and data and personnel of the ceramic tile industry in Yazd province.At first, a panel of experts (15-20) people were selected and dynamic and key variables affecting the model were identified through semi-structured interviews.While collecting statistical data and financial information, a questionnaire was prepared using the opinion of experts and measured using factor analysis, and then distributed among the personnel of the ceramic tile industry (about 22,000 people).Using Morgan table, 373 people were selected as a sample. Then, according to the data collected using powerful Wesim software, the model was simulated in three stages and then validated. Results: The results of nonlinear mathematical model, which was analyzed by computer simulation using Vensim software, show: Factors affecting the excellence of human resources are factors inside and outside the organization, and accordingly, scenarios were described in order to promote the variables affecting the excellence of human resources and with the aim of developing professional ethics. Conclusion: The simulation results show that managers can increase the ability of employees, futures research, attention to exports and reduce the influence of the supervisor by presenting policies such as Employment control, strong and modern marketing, and the policy of eliminating growth patterns and the perspective of developing professional ethics achieve this important goal. Also, attracting managers with ethical leadership styles and having appropriate educational and research experiences and increasing the excellence of human resources based on the development of principles of professional ethics in the industry leads to Increase commitment and loyalty to the system, service motivation and ultimately improve the performance of ceramic tile personnel. Manuscript profile

Open Access Article

344 - Identification and Prioritization of Service Outsourcing Factors (Case Study: General Department of Roads and Urban Development of Mazandaran)
ramzan gholami Milad Gholami Mojtaba Tabari

20.1001.1.22286047.1400.20.67.10.2

Organizations today look at outsourcing as a strategy. Achieve world-class capabilities and capabilities, flexibility in the long run, increase segments, improve operational performance such as higher quality, increase productivity, shorter lead times, better use of equ More

Organizations today look at outsourcing as a strategy. Achieve world-class capabilities and capabilities, flexibility in the long run, increase segments, improve operational performance such as higher quality, increase productivity, shorter lead times, better use of equipment, increase output and increase profits. Can be cited as reasons for outsourcing. In implementing this strategy, there are influential factors and criteria that increase and improve performance. The aim of this study was to identify and prioritize service outsourcing criteria in the General Administration of Roads and Urban Development of Mazandaran. The present study is fundamental-applied in terms of purpose and descriptive-survey in terms of method. The statistical population of the study was the managers and experts of the General Directorate of Roads and Urban Development and the experts of the companies providing services to this General Directorate in 2019. Questionnaires made by the researcher were used to collect data. The face and content validity of this tool was confirmed by experts and its reliability was analyzed based on incompatibility coefficient less than 0.1. The data of this study were collected after distributing paired questionnaires among individuals and then analyzed using Expert Choice software. The results showed that the outsourcing criteria of services include: evaluation and management, decision making and planning, and also the evaluation and management criteria had nine sub-criteria and the decision-making and management criteria each had eight sub-criteria that the weight and importance of outsourcing criteria. Services in this general government department include evaluation and management, decision making and planning, respectively. Manuscript profile

Open Access Article

345 - The phenomenological analysis of conceptual territory of inter-organizational learning
وجه الله قربانی زاده حبیب رودساز mir ali seyed naghavi Hossein Mohammadi

20.1001.1.22286047.1401.21.72.8.7

This article is aimed to analyze the conceptual territory of inter-organizational learning. We made use of semi structured interviews to collect data and phenomenology as research strategy. To analyze the conceptual territory of the phenomenon, we draw a framework chara More

This article is aimed to analyze the conceptual territory of inter-organizational learning. We made use of semi structured interviews to collect data and phenomenology as research strategy. To analyze the conceptual territory of the phenomenon, we draw a framework characterizing the meaning, specifications, influential variables, outputs and outcomes in order to develop distinct borders. The meaning of the phenomenon is perceived when factors like 1) sharing, optimizing, and localizing, 2) the perception of succession, 3) feedback getting, monitoring, and modifying would take place. Specifications include pathology, planning, and shared organizing; and usage of collective wisdom; influential factors include extension of virtual collaboration, and usage of outdoor experiences; outcomes include convergence and synergy; and developing learning instructing culture, defections include lack of enough budget and facilities, and the need for economic, managerial and social infrastructures. With analyzing the territory of inter-organizational learning phenomenon and developing distinct and exclusive borders, this study adds to the conceptual domain of the phenomenon. Manuscript profile

Open Access Article

346 - Analyzing strategic effective drivers on public trust in government with foresight approach
Mohammad Montazeri HAKEM GHASEMI Einollah keshavarz tork Mohammadreza Solhjou

20.1001.1.22286047.1401.21.70.6.1

Public trust in government todays faces serious and increasing challenges which have doubled the necessity of trying to influence its future trend. This study has been done with foresight approach and aims to identify strategic factors affecting the future of public tru More

Public trust in government todays faces serious and increasing challenges which have doubled the necessity of trying to influence its future trend. This study has been done with foresight approach and aims to identify strategic factors affecting the future of public trust in Islamic Republic of Iran on the horizon 2045. This research in terms of nature is descriptive-analytical and methodologically is based on mixed approach (qualitative-quantitative). Therefore, after conducting library studies and literature review and interviews with experts, a list of effective factors of public trust in Islamic Republic of Iran by using Delphi method was found and then these factors were minimized from 58 to 15 items. Then, by using structural analysis and the Cross-Impact Matrix was designed and by forming a panel consisting 11 experts and gathering their opinions about these factors, necessary data were entered into the matrix. By analyzing collected data, the influence of each factor was evaluated in MICMAC software. According to the results of this research, five factors including "combating corruption", "transparency", "not preferring of individual interests on public interest", "realization of social justice", and "honesty and integrity of the authorities" were identified as strategic effective factors on the future of public trust in Islamic Republic of Iran. Manuscript profile

Open Access Article

347 - Developing a business model framework for commercial banks with an open banking approach
seyyed hossein ouraee Mohammadrahim Esfidani Masoud Keimasi

Open banking is a new paradigm that is rapidly growing in the world banking industry. Moving towards open banking and using the capacities and potentials of cooperation with innovative businesses can draw a clear horizon for maintaining banking services' survival as one More

Open banking is a new paradigm that is rapidly growing in the world banking industry. Moving towards open banking and using the capacities and potentials of cooperation with innovative businesses can draw a clear horizon for maintaining banking services' survival as one of the macro banking strategies. But this requires a change in the traditional business model of banks. The purpose of this study is to provide a business model framework for commercial banks with an open banking approach. In this study, using banks' approach to participate in the financial ecosystem and the type of cooperation with third parties, four types of the strategic approaches and the dimensions of banks' business model in each situation are described. Accordingly, each bank can have one of the roles, including the integrator, producer, distributor, and the platform in open banking. In this research, a multi-case study research method has been used in which, based on the opinion of experts, three banks were studied, selected, and the dimensions of their business model were examined. Sepah Bank as a bank with an integrating role, Pasargad Bank as a bank with a producer role and Ayandeh Bank as a bank with a platform role were studied. According to experts in this field, no bank in Iran has the function of the distributor. The characteristics and the dimensions of each bank's business model vary according to their chosen approach to open banking and interaction with third parties Manuscript profile

Open Access Article

348 - The effect of external pressures and internal motivation on the company's performance with regard to the role of acceptance of green supply chain management in the dairy industry
Mohamad Taghi Taghavi fard AMIR MOHAMMAD KHANI

20.1001.1.22286047.1401.21.70.5.0

Despite the interest of prospective managers and researchers, the implementation of green supply chain management in the country's dairy industry has not been satisfactory. The real challenge for the country's managers is to prioritize the implementation of green supply More

Despite the interest of prospective managers and researchers, the implementation of green supply chain management in the country's dairy industry has not been satisfactory. The real challenge for the country's managers is to prioritize the implementation of green supply chain management to achieve the best possible advantage in the implementation of green supply chain management in the country's dairy industry. In this paper, the effect of external pressures and internal motivation on the company's performance with respect to the role of acceptance of green supply chain management in the dairy industry. The statistical population of the study is dairy companies in Iran in which 82 managers of the company were analyzed as a sample. The non-probability and available sampling method and data collection tool was a questionnaire. Structural equation modeling and SmartPLS software were used to analyze the data. The research findings show that market pressures and suppliers are effective in accepting green supply chain management in the dairy industry. In addition, it was found that the adoption of green supply chain management in the dairy industry has an impact on environmental, operational and economic performance. However, the effect of controlling pressures on the acceptance of green supply chain management in the dairy industry was not confirmed. The research results highlight the managerial commitment and the key role of suppliers in the successful adoption of green supply chain management Manuscript profile

Open Access Article

349 - Managing the formation of Habermas public domain theory in Instagram and Telegram social networks
Ali asadnzhad Ali Jabari Nahid Kordi

20.1001.1.22286047.1401.21.72.1.0

The aim of the present study is to manage the formation of Habermas public domain theory in Instagram and Telegram social networks. The research method is field survey and survey. This research is a descriptive research in terms of the purpose of applied research. In th More

The aim of the present study is to manage the formation of Habermas public domain theory in Instagram and Telegram social networks. The research method is field survey and survey. This research is a descriptive research in terms of the purpose of applied research. In this research, after conducting library studies and complete and comprehensive compilation of theoretical literature and research background, a questionnaire has been designed and compiled in line with research related theories and research questions and hypotheses and distributed among the respondents. The statistical population of this research consists of the audience (cyberspace users) whose number is estimated at 8,674.621 million and according to Cochran's formula, its statistical sample is equal to 384 people. Therefore, in this research, by following this formula, 384 people have completed a questionnaire as a statistical sample. Using purposive non-random sampling method, the study sample was selected and the research data were analyzed by Pearson correlation method. The results showed that the highest impact in the first place of Internet access (β = 0.42), the second time of logical and rational critique of political, economic, social and cultural issues in social networks (Telegram and Instagram), respectively (= 0.39 b) The third time, the audience had a two-way and free conversation (all) with government officials on social networks (Telegram and Instagram) (β = 0.38). The fourth time, they used social networks (Telegram and Instagram) (β = 0.17). Manuscript profile

Open Access Article

350 - Identify factors affecting the success of pension funds (using the technique of content analysis)
Mohammad kashi mohsen rasoulian

One of the main concerns and future threats to the economies of developing countries is the performance of pension funds. Today, pension funds are considered by policymakers in the public sector as a good choice for implementing economic programs. Therefore, this study More

One of the main concerns and future threats to the economies of developing countries is the performance of pension funds. Today, pension funds are considered by policymakers in the public sector as a good choice for implementing economic programs. Therefore, this study was conducted to identify the factors affecting the success of pension funds. The research method is applied in terms of purpose, which due to the complexity in identifying and extracting the desired components, the qualitative-content analysis method has been used. The study population includes university professors, experts and pension fund managers who were selected to collect information through a semi-structured interview method, which was selected through the available sampling method. Data analysis showed that after ten interviews, categories were formed and reached theoretical saturation. The main achievement of this research is identifying 19 effective factors in 4 main management groups; Technical and specialized; It is external and economic. If these factors are taken into consideration in the formulation of policies and policies of the country, the disruption in the national economy and its dependence can be reduced and controlled by the planned programs. Manuscript profile

Open Access Article

351 - providing green business model in dairy industry
samaneh asadollahnia mortaza honarmand azimi alireza bafandeh zendeh Kamaleddin Rahmani

Business models that have received special attention in recent years reflect the logic of value creation by businesses. On the other hand, with the growth of industries, nature undergoes serious changes and damages, forests and pastures are destroyed. The water is pollu More

Business models that have received special attention in recent years reflect the logic of value creation by businesses. On the other hand, with the growth of industries, nature undergoes serious changes and damages, forests and pastures are destroyed. The water is polluted. Industrial waste surrounds nature and causes serious damage to human health. Finally, the wheels of industry, which were moved for the comfort and convenience of human beings, this time acted against his health, in which the dairy industry is no exception to this rule. The dairy industry is basically a health-oriented industry for society, but on the other hand, a little neglect of the pollution caused by it can severely affect human health and the environment. This research seeks to find a suitable business model for the dairy industry that while maintaining the nature of the business model, is also environmentally friendly. This research has been done with a qualitative approach and by applying the data research method of the grounded theory. In-depth interviews were conducted with20 experts to collect research data. theoretical Sampling was done. Then the coding was done on the interview and the concepts and categories were formed from them and finally a paradigm model was obtained.This model includes the main category green helper resources, causal conditions or green financial issues, intervening factors (green distribution channels), background conditions including green customers, outcome (green value proposition) and strategies (green helper strategies and actions). Manuscript profile

Open Access Article

352 - Proposing a model of knowledge-based companies development, with emphasis on the role of the media
Nader Godini Mehrdad Matani Ali Falah Assadollah Mehrara

The development of knowledge-based companies are necessary for the economic growth of the country. But there are many theoretical weaknesses in the development of these companies, especially in their conceptual models. The purpose of this study is the modification of th More

The development of knowledge-based companies are necessary for the economic growth of the country. But there are many theoretical weaknesses in the development of these companies, especially in their conceptual models. The purpose of this study is the modification of the conceptual model to improve the development path of these companies. A systematic conceptual model for the development of companies, with considering the strategic role of the media, is the purpose of this paper. Firstly, the definitions, indicators, dimensions of knowledge-based companies, and the previous efforts related to them are discussed. The type of research is qualitative and is analyzed based on Grounded Theory methodology. The conceptual model is based on field observation and systematic interviews with 21 managers related to the development of knowledge-based companies, science and technology parks, and growth centers in Iran. The results show that the development of knowledge-based companies is due to the strategic role of media, which is included education, culture, information, and guidance. According to the development strategy of a knowledge-based company, the consequence of the process is enhanced by television and internet. On the other hand, the process is affected by base conditions such as culture, supervision, economics, media activities, as well as environmental conditions such as the academic capacity, websites, intellectual property, laws, sponsorship, Internet, industry, and politics. Trans nationalization of products, reduction of dependence, improvement of product quality, policy, decision making, strategy development, promotion of activities, employment growth, are the consequences of media's role in the development of knowledge-based companies. Manuscript profile

Open Access Article

353 - Modeling of Private Utility Function for disciplines based on Students’ Attitudes
hasan karimi Adel Azar mojtaba amiry Mahmoud Dehghan Nayeri Ezatollah Abbasian

20.1001.1.22286047.1400.20.68.4.8

Objective: In Iran policymaking in higher education has been done by using a bureaucratic approach regardless of market and real demand for the disciplines, in recent years. Ignorance of the students’ priorities and their attitudes in choosing field of study has led to More

Objective: In Iran policymaking in higher education has been done by using a bureaucratic approach regardless of market and real demand for the disciplines, in recent years. Ignorance of the students’ priorities and their attitudes in choosing field of study has led to the unbalanced development of the higher education system and inability to respond to the needs of society. The aim of this study is to identify, evaluate and model effective factors in the utility of disciplines based on students’ attitudes. Methods: In this exploratory study, the private utility factors of disciplines from the students' points of view, in Tehran universities, were identified, categorized and analyzed simultaneously using Partial Least Squares Structural Equation Modeling technique (PLS-SEM) and Smart PLS 3.2.9 software. Results: The initial model of private utility of disciplines in this study had 5 constructs and 29 indicators, while the final model includes 3 constructs and 13 indicators. Finally, in addition to multi-group analysis for some nominal variables, the model and Private Utility Function for disciplines were presented. Private Utility Function can be used to measure and compare disciplines utility scores. Conclusion: This study contributes to the need for demand analysis of disciplines in policymaking in higher education. The final model showed that the private utility of disciplines depends on 3 constructs: field-characteristics, university-characteristics and job-characteristics. The students declared that only 13 of 29 indicators, were asked for, are important in choosing a field of study and the cost is not an effective variable. Based on the results, it is suggested that higher education policymakers focus on the constructs and indicators in order to lead students to prioritized area in development programs of country and manage the demand for other disciplines. Since, the cost was not an important variable in final model, financing policies for disciplines could be revised to optimize the government budget allocation. Manuscript profile

Open Access Article

354 - Designing and explaining the strategic management model of green human resources in the dairy industry (Based on theme analysis)
Alireza mikaeeli Abbas ali Rastgar ِDavood Feiz Hossein Damghanian

20.1001.1.22286047.1401.21.70.1.6

Abstract: This study seeks to provide a model for strategic management of green human resources in the Iranian dairy industry. To achieve this model, the theme analysis method was used and the researcher obtained the required data from the review of related documents as More

Abstract: This study seeks to provide a model for strategic management of green human resources in the Iranian dairy industry. To achieve this model, the theme analysis method was used and the researcher obtained the required data from the review of related documents as well as semi-structured interviews with academic experts in the field of human resource management, green management association and dairy industry association to theoretical saturation (15 N) which were purposefully selected according to the concept of expertise, and after coding and identifying the categories, has obtained a model. Also, to validate the model, the criteria of researcher sensitivity, methodological coherence, sample appropriateness, repetition of a finding and the use of informed feedback were used. The results showed that with the focus on five categories of environmental, technical, organizational, cultural and market factors, green human resource management in the dairy industry can be achieved by improving strategies for attracting, retaining, improving and developing human resources and output. Manuscript profile

Open Access Article

355 - The effect of professional ethics model of higher education managers on improving their efficiency
Ameneh Rabiee عصمت مسعودی amineh ahmadi

20.1001.1.22286047.1400.20.67.11.3

Abstract: Aim: The present study was the effect of professional ethics model of higher education managers on their performance. This research was applied in terms of purpose and descriptive (survey) in terms of data collection. Methods: The statistical population stu More

Abstract: Aim: The present study was the effect of professional ethics model of higher education managers on their performance. This research was applied in terms of purpose and descriptive (survey) in terms of data collection. Methods: The statistical population studied in this study included specialists, academic and organizational experts including officials of the central organization, heads and deputies of departments, heads of faculties and group managers and experts and directors of higher education of the Islamic Azad University of Tehran. Based on morgan table and simple random sampling method, 300 of them were selected as the sample size. To collect data, the professional ethics questionnaire of higher education managers and the performance questionnaire were used. Results: The path coefficients, which are interpreted as “standardized regression beta coefficients”, were used to test the research and to determine the effect of the two variables, and the t-value was used to evaluate the significance of the effect. The value of coefficient of significance (t-statistic) for the two research variables is more than 1.96 and the calculated t-test is larger than the critical t-test at the level of error of 1%. Therefore, the professional ethics of managers is effective on their organizational efficiency and its effect is 0.913 and its direction is positive. Conclusion: The results showed that the professional ethics model of higher education managers has a positive and significant effect on improving their efficiency. Therefore, improving the efficiency of employees depends on having a knowledgeable, competent and artistic manager with professional ethics. An efficient and effective manager will be able to improve the level of efficiency of employees by removing obstacles and creating the necessary conditions. Manuscript profile

Open Access Article

356 - Analysis of innovation indicators and the development of the automotive industry to reduce the innovation gap (Case study: Iran Khodro Industrial Group)
علی اکبر مظلومی ابوخیلی Alireaza Aliahmadi gholamrea esmaeilian

In this research, while briefly getting acquainted with the automotive industry and the principles and indicators of innovation in a car manufacturing company, it was tried to determine the innovation capability gap between the desired level and the current situation. W More

In this research, while briefly getting acquainted with the automotive industry and the principles and indicators of innovation in a car manufacturing company, it was tried to determine the innovation capability gap between the desired level and the current situation. With this awareness, opportunities are provided for the growth and development of the automotive industry and suggestions can be made to get out of the crisis and recession in this industry. It should be noted that different industrial sectors, while having similarities, have different characteristics and coordinates, and innovation studies in industrial sectors should be done taking into account these differences. This research is applied in terms of objectives and according to the presence of the researcher in this industry and the use of questionnaires within the organization in terms of survey method and field type and case study. The researcher seeks to conceptualize and answer this question that "What are the indicators of innovation capability in the automotive industry and what is the distance between these indicators and the desired level?" The results of this study show that in recent years, the trend of applying innovation in this automotive industry in Iran is Has decreased and the level of organizational innovation is not effective. Therefore, changing the existing policy and organizational structure of car companies, especially in the system of innovation and research and development and changes in the culture and attitudes of managers, is necessary to move towards the use of effective indicators of innovation and technology. Manuscript profile

Open Access Article

357 - Designing the maturity model of knowledge management in cultural organizations ) Case study Art and Cultural Organization of Tehran Municipality(
Ali Ali Mohammadi, Younos Vakil Alroaia Ismail Kavossi BAHRAM alishiri Alireza Ebrahimpour

20.1001.1.22286047.1400.20.67.13.5

In the age of knowledge economy, today's organizations need knowledge management more than ever. Given the increasing development of information and communication technology and assessments in this field, the maturity of knowledge management in many organizations is imp More

In the age of knowledge economy, today's organizations need knowledge management more than ever. Given the increasing development of information and communication technology and assessments in this field, the maturity of knowledge management in many organizations is imperative and affects the future performance of the organization. Cultural Municipality of Tehran is one of the most capable organizations for knowledge management maturity. This research was a qualitative study in the cultural organization of Tehran Municipality. The statistical population consisted of experts who had reached theoretical saturation through 15 interviews with purposeful sampling. The researcher has achieved the knowledge management maturity model by using data base method and triple coding. The results showed that causal conditions (including organizational culture of knowledge sharing, having technology infrastructure, long-term investment, having a knowledge management roadmap), contextual conditions (including senior management support, organization life cycle, dispersion and multiplication of organization centers, and Expert manpower), interventionist conditions (including the role of sovereignty, intellectual property rights and competitors) affect strategies (including human resource empowerment, knowledge-based organization, implementation of knowledge management strategy, re-design of reward system and redesign). And strategies on outcomes (including improving decision making, developing and creating new knowledge, and more) Creativity, innovation, and identity influence the organization. Also, contextual conditions affect the central category of knowledge management maturity. Manuscript profile

Open Access Article

358 - A model for evaluating green marketing in the insurance industry
aigin ghorbani ameneh khadivar leili niakan

20.1001.1.22286047.1401.71.71.3.0

The insurance industry is vital in the country that is affected by green marketing. However, there is no accurate information on the green marketing situation in the country's insurance industry. This research has been tried to identify the main criteria of green market More

The insurance industry is vital in the country that is affected by green marketing. However, there is no accurate information on the green marketing situation in the country's insurance industry. This research has been tried to identify the main criteria of green marketing evaluation to provide a model for a green marketing audit. In this regard, first, the main criteria were identified and approved by experts through a questionnaire. The final framework consists of 24 sub-criteria that are classified into ten criteria. Then, by using the fuzzy DEMATEL method, the internal relationships between the criteria and the hierarchical analysis method, each criterion and sub-criteria's final weight are obtained. According to the results, among the causes, the criterion of mission has the greatest effect on all criteria and takes the least effect from other criteria. So, this criterion has the most stimulus role, and by optimizing it, we can expect the optimization of other factors. The green sales factor is also strongly influenced by other factors and is optimized by optimizing other factors. Also, the criterion of the mission with an effective weight of 0.23 is the most important, and the criterion of green design with an effective weight of 0.024 is the least important Manuscript profile

Open Access Article

359 - presentation of a Structural Model for Entrepreneurial Personality traits of employees Based on the managers' power sources (Case Study of the government departments in West Azarbaijan Province)
yusef beighzadeh farhad mahbobkhah

The present study is an attempt to provide a structural model for Entrepreneurial Personality traits of employees based on the managers' power sources in government departments of West Azarbaijan province. The present study is applied in terms of objective and descript More

The present study is an attempt to provide a structural model for Entrepreneurial Personality traits of employees based on the managers' power sources in government departments of West Azarbaijan province. The present study is applied in terms of objective and descriptive-correlational in terms of data collection and analysis methods. The population of the study includes all managers and employees of government departments in West Azarbaijan province. Due to the unlimited number of statistical population, the researcher selected a sample above the last level of the Morgan table through stratified random sampling. Hinkin and Shirykhm Power scale (1989) and an Entrepreneurial Personality trait Questionnaire derived from the standard questionnaires of Darham Center for Entrepreneurship were used for data collection purposes. Validity and reliability of the questionnaires were verified using relevant tests. Structural equations modeling based on partial least squares was used to analyze the data and reach the structural model. The results of the structural model showed that the authorities’ power sources and expertise of managers have a direct and significant effect on prediction of the employees’ Entrepreneurial Personality traits and the proposed model is well fitted. Manuscript profile

Open Access Article

360 - A performance-based State Universities of Iran: a qualitative study of requirements and ‎barriers of performance-based funding According to principal-agent theory
zargham faramarzi nia حمید فرهادی راد Yadollah ‎ Mehralizadeh‎ Rahamatolah Gholipor sute

20.1001.1.22286047.1400.20.67.14.6

In Iran, Higher education policymakers, want universities to be accountable for their funding ‎and ‎spend it on activities and actions that bring the most social achievement. Therefore, in recent ‎years, ‎public higher education in Iran has shifted from budgeting based More

In Iran, Higher education policymakers, want universities to be accountable for their funding ‎and ‎spend it on activities and actions that bring the most social achievement. Therefore, in recent ‎years, ‎public higher education in Iran has shifted from budgeting based on input indicators ‎to ‎performance-based funding‏.‏‎ This model, which has become widespread in the world in the ‎last ‎decade, has requirements and presuppositions and may face obstacles in its implementation‏;‏‎ ‎So ‎the main issue of this study is to identify and explain performance-based requirements ‎and ‎obstacles at the Iranian state University to principal-agent theory‏.‏‎ A qualitative approach ‎based ‎on grounded theory was used‏.‏‎ Participants were selected based on the network method ‎‎(snowball) ‎from two networks of senior policymakers and operators‏.‏‎ Among the internal policymakers, semi-‎structured individuals have been conducted with10 managers of universities, the ‎Ministry of ‎Science, Research and Technology (ATF). Also among the effective external policymakers, Depth ‎interviews were conducted with 9 cases from the Ministry of Economic Affairs ‎and Finance and ‎the Management and Planning Organization, financial managers and faculty ‎members specializing ‎in budgeting. the constant presence of the researcher in the field of activity ‎continued until the ‎theoretical saturation‏.‏‎ Data from interviews were analyzed with qualitative content ‎analysis and ‎coding method of Strauss and Corbin (2006) and validity of researchers findings ‎compared by the ‎expert‏.‏‎ The results showed that to implement the performance-based ‎approach, the government and ‎the university must provide requirements at three levels: macro levels ‎‎(government), micro level ‎‎(university), and inter-organizational level(government-university interaction) ‎and remove ‎obstacles‏.‏‎ The most important requirements at the government level were the ‎expansion of the ‎authority and freedom of universities and the involvement of senior managers ‎and elites of public ‎universities in the design and implementation phase of this model. The most ‎important obstacle for ‎the government was the intervention of political parties and interest ‎groups‏.‏‎ At the university level, ‎the most important requirements included the formulation of ‎strategic planning and prioritizing and ‎welcoming the university to reform its organizational, ‎educational, research, and service processes‏.‏‎ ‎The most important obstacle in the university was the ‎resistance of the directors and members of ‎the faculty and the unpreparedness of the university ‎to implement the plan‏.‏‎ At the inter-‎organizational level, the government and the university must, ‎through effective participation and ‎interaction, provide requirements such as the agreement between ‎the government and the university ‎on performance indicators and monitoring and evaluation of ‎the performance indicators‏.‏‎ Also at ‎this level, the most important obstacle was the unbalanced ‎and distrustful relationship between the ‎university and the government‏.‏ Manuscript profile

Open Access Article

361 - Designing an Innovation System and Attraction Idea in an Intelligent Electric Energy Network Based on Framing and Structural Equation Analysis
Fatemeh Saghafi

20.1001.1.22286047.1400.20.69.9.5

Undoubtedly, one of the main drivers of economic development in any country is the spread of technological innovations. Since Shumpeter, in his famous book in 1912, Emphasizes the role of innovation as a factor in the economic growth of nations, Many thinkers in this f More

Undoubtedly, one of the main drivers of economic development in any country is the spread of technological innovations. Since Shumpeter, in his famous book in 1912, Emphasizes the role of innovation as a factor in the economic growth of nations, Many thinkers in this field trying to explain the concept of innovation and the causes of its formation and its implications in various economic, social and managerial contexts. This research is based on a comprehensive understanding of technology and knowledge management system, Trying to extract key factors in the success of a knowledge management system In order to improve the performance of the technology and Consequently, it has created an idea of absorption in intelligent electrical energy networks. The purpose of this paper is to design an innovation and absorption system in an intelligent electric energy network based on a framing approach and structural equation analysis. to this purpose First, theoretical model with respect to the research background and also the concept of mental accounting and the framing effect developed. and then, based on the views of a sample of the statistical community of academic experts and scholars, The model was designed and optimized in the form of structural equations. Manuscript profile

Open Access Article

362 - Designing The Performance Evaluation Model Of The State Production Organizations Focusing On The Fulfillment Of The Resistive Economy With The Ism Approach (Studied Case: Kallar Sanat .Co)
Alireza Aliahmadi alireza moeini Soroosh Fayaz Reza Zabihi

Regarding the full-scale economic warfare against the Islamic Republic of Iran and, consequently, the threat of multiple impacts on Iranian organizations, the general policies of resistive economy should be considered as a road map for Confronting crises and economic ca More

Regarding the full-scale economic warfare against the Islamic Republic of Iran and, consequently, the threat of multiple impacts on Iranian organizations, the general policies of resistive economy should be considered as a road map for Confronting crises and economic capability of organizations. Therefore, the attention and focus of this research is on designing a model for assessing the extent to which general policies of resistive economy are realized at the level of government production organizations. In addition to evaluating the performance of a production organization in order to meet the requirements of a resilient economy and identify the status quo, the model can be used to strategically select programs and improvement projects to meet the requirements, based on performance gaps and the pattern of relationships between function and conductor criteria in order to achieve requirements of resistance economics. In this research, the data were collected through reviewing and studying library resources, documents, and using the focus group technique as a complementary method, the method of analysis of the subject was used and the base codes, sub-criteria (basic themes), and the criteria for the model (organizing content) were specified. In the following, using the Structural-Interpretative Modeling (ISM) approach, the main criteria identified were addressed to 25 members of the statistical population in the form of a questionnaire and based on which relations between the criteria and severity of influence or dependence of each criterion were determined. This research attempts to address all aspects of the resistive economy as a contemporary version of the Islamic economic system. This model consists of seven main criteria in four levels. Manuscript profile

Open Access Article

363 - An Investigation into the impact of Inter-university resource allocation mechanisms on educational and research performance of departments in Shahid Chamran University of Ahvaz
Farzane Ghasemi Masoud Khodapanah Mohammad Reza Akhound

The main purpose of this research was to investigate the effect of internal financial resource allocation mechanisms on the educational and research performance of departments. Present study could be classified as a theoretical-applied research in terms of objectiv More

The main purpose of this research was to investigate the effect of internal financial resource allocation mechanisms on the educational and research performance of departments. Present study could be classified as a theoretical-applied research in terms of objectives and descriptive-analytic as well as correlational in terms of methodology. Shahid Chamran University was selected as the statistical population and all the required data concerning faculties and departments was collected. In order to collect the required data in the time domain of 2010-2013, documents and records held by different units of the university were scrutinized and reviewed. For data analysis, descriptive statistics tables including average growth rates, means, standard deviations and correlation coefficients were developed while to determine the relationships between variables and fit regression models of interest, inferential statistics and multilevel modelling methods were used. The results show that: (1) values do not have the same structure and homogeneity and there is a dissonance between time units and departments. The calculated statistics for research performance (ρ=0.68) and academic performance (ρ=0.52) indicates the necessity of using multilevel modeling. 2) Managerial and educational performance of the departments per faculty member during the study period has encountered some fluctuations and the general trend of these indices has been increasing 3) each department has experienced an individual trend. 4) The mechanisms of financial resource allocation significantly affect educational and research performances of the departments. Manuscript profile

Open Access Article

364 - Identifying the appropriate method of technology transfer in an automotive battery industry aimed at world-class manufacturing
Amir Hossein Latifian Reza Tavakoli Moghadam mphammadali keramati

20.1001.1.22286047.1400.20.68.5.9

Today, with the progress of science and the increasing trend in complexity of technological processes, cooperation between organizations is among their significant strategies and their public policies in technology development all around the world. So, success in the wo More

Today, with the progress of science and the increasing trend in complexity of technological processes, cooperation between organizations is among their significant strategies and their public policies in technology development all around the world. So, success in the world today is obviously dependent on utilizing technology. Technology transfer is just one of the fields in implementation of technology management, which requires a broad and delicate vision. For this very reason, this research deals with recognizing and ranking the parameters influential in technology transfer in the automotive battery industry, to reach manufacturing world class. In the first part, effective indexes in assessing technology transfer methods in the automotive battery industry section were recognized and within the second part, Weighting coefficients related to any individual index were calculated through implementing fuzzy step-wise weight assessment ratio analysis (SWARA) decision-making method and then, in order to implement the proposed model, the methods of technology transfer were evaluated and their final prioritization was calculated utilizing the combined method of GRA-VIKOR relation analysis under the fuzzy environment .According to the results of the fuzzy step-wise weight assessment ratio analysis (SWARA) method, three influential factors in evaluation of technology transfer methods in the automotive battery industry were introduced as “he management style development”, “the strategic consequences” and “the cost effectiveness”. Finally, based on the results of the proposed method, the transfer method of “joint investment” was recognized as the most suitable technique for technology transfer in this industry, and through this method, all the managers and policy-makers can focus all theiractivities based on this system. Manuscript profile

Open Access Article

365 - Identifying key indicators affecting the quality of decision-making in business intelligence systems by delphi method and dematel technique
Payam Yaghli Tahmores Sohrabi سید علیرضا درخشان

20.1001.1.22286047.1400.20.67.15.7

In accordance with Simon's decision-making model, this study first tries to identify the key indicators of business intelligence systems as a set of technologies and processes enhancing the quality of decision-making system in organizations. Next, evaluates the existenc More

In accordance with Simon's decision-making model, this study first tries to identify the key indicators of business intelligence systems as a set of technologies and processes enhancing the quality of decision-making system in organizations. Next, evaluates the existence of causal relationship between the decision stages and the key indicators. To identify the key indicators of business intelligence in each stage of Simon's decision making model, this paper uses Delphi method.Open-ended questions and in-depth interviews were conducted by snowball method with18 experts in the field of development and implementation of business intelligence systems in financial organizations and the final indicators were extracted. The main indicators were identified after analyzing the cause-and-effect relationships between the existing relationships and each stage of the Simon model. This paper uses dematel technique to determine effective and influential relationships and by prioritizing indicators in terms of impact and effectiveness, the results discussed. Finally, executive proposals provided to individuals responsible for development and implementation of business intelligence systems in financial organizations. The findings support that owning a business analysis department in the organization has the most interaction with extracted key indicators. Based on Simon's decision-making model, creating, implementing, and monitoring key performance indicators (KPIs) play a key role in enhancing decision quality in business intelligence systems, For financial institutions, the quality of decisions plays a crucial role in their success in a competitive market. Therefore, the results obtained through this research can be used by those responsible for the development and implementation of business intelligence systems Manuscript profile

Open Access Article

366 - Modeling of Electronic Word of Mouth Marketing Based on text mining User comments, A new approach On social commerce
Elham Ramezani Ali Rajabzadeh Ghatary Vahid Baradaran Maryam Shoar

20.1001.1.22286047.1400.20.68.1.5

The purpose of this article is to present an Electronic Word of Mouth marketing model in social commerce Based on text mining User comments in sale sites. Due to the new research in this field and using the text mining method of user comments to express the variables of More

The purpose of this article is to present an Electronic Word of Mouth marketing model in social commerce Based on text mining User comments in sale sites. Due to the new research in this field and using the text mining method of user comments to express the variables of this type of marketing model, this research is a kind of Exploratory Developmental Research. The method used in this research Is combination of qualitative and quantitative. In this regard,by studying previous researches As well as receiving, preprocessing and analyzing 11thousand Customers Online Comments In the case of digital products, Repetitive words with a positive label were selected Then, using Word2vec algorithm The variables of the Electronic Word of Mouth marketing model Were extracted using text mining technique. Fitting the model extracted, based on the comments of experts and users of internet sales sites in Iran with the help of a Questionnaire and analysed with statistical tools of least squares. The statistical sample of the second phase Due to the unlimited statistical population it was estimated according to Cochran's formula 384. In order to review and present the final model from the structural equations approach with SmartPLS software was used. The results show that customer interaction, message quality and Customer mental image will have positive and significant impact on the Platform and channel attractiveness of Electronic word of mouth marketing channel, Finally, these two variables will have a positive and significant impact on the Customer behavior and business brand. This model emphasizes new dimensions of variables of the Electronic Word of Mouth marketing model that can be helpful for business owners and marketers. Manuscript profile

Open Access Article

367 - Provide a model of innovative behaviors as cultural artifacts
Dr. Morteza Moradi Rabeah Zandipak

Innovation is the key to economic development; Therefore, consideration of processes and policies that support innovation should be considered. The purpose of this study is to investigate innovative policies, attitudes and behaviors, considering the changes in the marke More

Innovation is the key to economic development; Therefore, consideration of processes and policies that support innovation should be considered. The purpose of this study is to investigate innovative policies, attitudes and behaviors, considering the changes in the market and technology in knowledge-based companies, technology and growth centers. The research is applied in terms of purpose, descriptive-survey in terms of nature and method. To test the hypotheses, a 78-item questionnaire according to the 5-point Likert scale was used. The statistical population of the study is 600 people employed in more than 180 knowledge-based companies, technology and service growth centers located in the Science and Technology Park of Hamadan province. The sample size is 234 people who have been selected based on Krejcie and Morgan table and one questionnaire has been analyzed from each company. Using Spss software, Cronbach's alpha coefficient was calculated and confirmatory factor analysis was used to evaluate the validity of the structure using Lisrel software. In order to analyze the findings, the path analysis model was used and for the analysis of the mediating variable, the Sobel test was used and for the analysis of the moderator variable, the modified multiple regression test method was used. The results showed that the values supporting innovation, innovative behaviors and innovation norms can have a direct and indirect positive and significant effect on the agility and performance of the company. The results of the mustard test and the adjusted multiple regression test (moderator) indicated that the company's agility plays the role of the mediator variable and technology and market turbulence the role of the moderator variable in the relationship between other variables. Manuscript profile

Open Access Article

368 - Application of Viable System Model in Diagnosis of Construction Supply Chain management in petrochemical industry
Fatemeh Saghafi

Current researches on supply chain management (SCM) in manufacturing industries are not directly applicable to construction industry. The application of SCM in the construction industry is associated with serious difficulties such as transient nature and uniqueness of c More

Current researches on supply chain management (SCM) in manufacturing industries are not directly applicable to construction industry. The application of SCM in the construction industry is associated with serious difficulties such as transient nature and uniqueness of construction projects, coordination problems, unrepeatable interactions and contextual differences in the manufacturing and construction industry. One of the models with the capability of complexity management is viable system model (VSM) which is rooted in organizational cybernetics. The model states that in order to achieve viability, each organization must perform certain activities and certain relationships must be established between these activities. VSM, employed to diagnose a supply chain of an Iranian Petrochemical Construction project based on the proposed methodology that includes three steps, case study selection, system identification and system diagnosis. This led to a model development as well as identification of the weaknesses of the construction supply chain (CSC). The validity of the research methodology and findings has been confirmed through multiple qualitative criteria. The research innovation is application of VSM to diagnose a CSC in combination with case study method in order to design a model and accordingly identification of the weaknesses and bottlenecks over the whole model via a systemic approach. Manuscript profile

Open Access Article

369 - Designing of the green marketing model in consumer markets in small and medium businesses to enter international markets with a soft system methodology approach
Elham Keshavarz mirza hasan hosseini

20.1001.1.22286047.1400.20.69.4.0

Designing a green marketing model in the country is a complex, time consuming and long matter and due to the role of different actors in it, its dynamism has been increased and these two factors of complexity and dynamism are the main reasons for using the methodology a More

Designing a green marketing model in the country is a complex, time consuming and long matter and due to the role of different actors in it, its dynamism has been increased and these two factors of complexity and dynamism are the main reasons for using the methodology approach of soft systems in the design of this model, because the approaches related to the design of hard models in the fetus will not have the necessary efficiency and effectiveness. In this research, using the soft system methodology approach, the unstructured problem, i.e. designing a green marketing model in consumer markets in small and medium-sized businesses to enter international markets, is explained and then, by defining its boundaries, a clear picture of different system actors and benefits that are drawn. In the third step, the CATWOE approach is used to explain the root definition of green marketing in consumer markets in small and medium-sized businesses to enter international markets, and in the fourth step, a conceptual model of activities is presented using the root definition. In the fifth step, the developed model is compared with the real world. In the sixth stage, desirable and possible changes to improve and develop the real system are identified, and finally in the seventh stage, programs to implement the changes are proposed and given to the officials and stakeholders involved in the situation to improve the performance of the system and ultimately reduce environmental degradation and improve consumer purchasing intent. Manuscript profile

Open Access Article

370 - Identifying the dimensions of organizational architecture in the country's tax affairs organization: a qualitative study
jaber karimi jashni amirhossien mohammaddavoudi lotfollah abbasi sorouk

10.61186/mf.27183.21.70.63

20.1001.1.22286047.1401.21.70.7.2

Abstract This study was conducted to identify the dimensions of organizational architecture in the Tax Affairs Organization. The research method was qualitative and its participants were experts and experts in the field of economics and academia who were selected by p More

Abstract This study was conducted to identify the dimensions of organizational architecture in the Tax Affairs Organization. The research method was qualitative and its participants were experts and experts in the field of economics and academia who were selected by purposive sampling method. The sample size through theoretical saturation was 17 people. It was an interview measurement tool whose validity and reliability were confirmed by triangulation method and reliability by Kappa Cohen (k = 0.561). Data analysis was performed through open, axial and selective coding. The results showed that the dimensions of organizational architecture in the Tax Affairs Organization are: 1- Dimensions of organizational aspects. 2- Maturity dimension of human resources. 3- The dimension of information technology governance. 4- The dimension of the support of the committed board of directors. Manuscript profile

Open Access Article

371 - Designing an evaluation model of the effective factors on customers’ satisfaction with a system dynamics approach in the ceramic tile industry of Yazd province
amir ehsan Ishaqiyeh Firouzabadi

Abstract IntroductionTherefore, the purpose of this study is to present a simulated model of factors affecting customer satisfaction based on dynamic methodology in order to analyze the factors and also improve customer satisfaction. Method:This research is applied More

Abstract IntroductionTherefore, the purpose of this study is to present a simulated model of factors affecting customer satisfaction based on dynamic methodology in order to analyze the factors and also improve customer satisfaction. Method:This research is applied in terms of purpose and analytical-descriptive in terms of data collection from the survey branch. First, the initial and proposed model was drawn based on the research background and literature. The statistical population in the present study includes three groups of experts and specialists, information and data and personnel of the ceramic tile industry in Yazd province. At first, a panel of experts (15-20) people were selected and dynamic and key variables affecting the model were identified through semi-structured interviews.While collecting statistical data and financial information, a questionnaire was prepared using the opinion of experts and measured using factor analysis. Results: through simulation by Vensim, show that factors that increase customer satisfaction include quality, product diversity, and on-time delivery and factors that decrease customer satisfaction include ceramic tile import from other countries, low quality, high price, and lack of on-time delivery. Conclusion: Therefore, companies' attention to the model presented in this study can have a significant effect on increasing customer satisfaction. Managers can also play an effective role in increasing customer satisfaction by adopting strategic and creative policies. Manuscript profile

Open Access Article

372 - Meta Analysis Of Soft Operations Research Methodology In Governance Studies
Alireaza Aliahmadi mehdi ghazanfari gholamreza salimi hosein mohammadi Mohammadbagher Aali

20.1001.1.22286047.1400.20.67.16.8

Man and how to play his role in various fields is the main issue of governance. Therefore, the study of various governance issues should be done according to this factor. The social sciences and humanities owe engineering sciences the application of systems methodologi More

Man and how to play his role in various fields is the main issue of governance. Therefore, the study of various governance issues should be done according to this factor. The social sciences and humanities owe engineering sciences the application of systems methodologies, especially soft methodology over the past few decades. The purpose of this study was to evaluate the capabilities of various research methods in soft operations in governance studies and according to the research questions based on the method adopted (qualitative approach using meta-analysis) in the period from 2000 to 2021, it was found that the use of soft methods is on the rise. "soft systems methodology, scenario-based planning, and viable systems model" being used for governance studies, corporate governance, public governance, and information technology governance. The studies led to the extraction of a model for selecting the type of soft research method for governance studies. Therefore, considering that, this study with these dimensions has not been done in the country so far and has not led to pattern design, it is new. It was also found that methods such as heaven-to-earth approach methodology, futures studies, analysis and development of strategic options, and the method of revealing and testing strategic assumptions have been less used in governance studies. Manuscript profile

Open Access Article

373 - Identifying the effective actors of forex trading network in the NIMA system using social network analysis
Mehrdad Agha Mohammad Ali Kermani mohammad javad Rokhsat Talab Saeed Mirzamohammadi

20.1001.1.22286047.1400.20.68.1.5

Nima system is an integrated system of foreign exchange transactions. Nima is a platform system that has been designed and implemented with the aim of managing the foreign exchange market. In this system, on the supply side, exporters can sell the currency from their ex More

Nima system is an integrated system of foreign exchange transactions. Nima is a platform system that has been designed and implemented with the aim of managing the foreign exchange market. In this system, on the supply side, exporters can sell the currency from their exports, and on the demand side, importers can request to buy foreign currency. Identifying effective actors in each of these markets can have a positive impact on the policies of the main market maker of this system, the central bank.Using social networks analysis (SNA) tools can be a good way to achieve this. Since in these networks each of the actors can only have one of the roles of "buyer" or "seller" and there is only the possibility of trading and communication with the opposite role, these networks can be called bipartite networks. As a result, the usual approaches to identifying effective actors for these networks will not be usable. In contrast to standard approaches, we used a weighted projection algorithm to solve this problem. After projectting each of the two networks of foreign exchange supply and demand, four new networks are created, including the network of seller-exporters, buyer exchange offices, buyer importers, and seller exchange offices. Then We will try to make a method to score and rank the nodes. As a result of the implementation of the algorithm, a ranking was provided for the nodes, based on which the node with the highest rank will be the most important node in our network. Finally, in order to make suggestions to the policymaker, by analyzing the results of the ranking, questions about effective market players were answered. Manuscript profile

Open Access Article

374 - Coordinating in supply and distribution of relief items in humanitarian logistics based on quantity flexibility contracts and outsourcing
Parvaneh Samouei Homeira Kord

10.61186/mf.27197.22.74.3

20.1001.1.22286047.1402.22.74.1.1

In this study, we examine a supply chain of several products and four levels including suppliers (domestic and foreign), relief organizations (Red Crescent Organization), demand points (patient wards in the hospital). The Quantity Flexibility Contract provides coordinat More

In this study, we examine a supply chain of several products and four levels including suppliers (domestic and foreign), relief organizations (Red Crescent Organization), demand points (patient wards in the hospital). The Quantity Flexibility Contract provides coordination for inventory management by determining the order quantity between the relief organization and the internal supplier. Due to the many shortcomings, limited construction time and lack of facilities for mass production and increased costs, the use of outsourcing can increase the expected sales of the chain and also provide faster relief in times of crisis. Therefore, by presenting a mathematical model to minimize costs and times, we try to provide relief to the injured at the lowest cost and in the fastest time. By solving the model, we found that among the various parameters, the objective function is more sensitive to the demand parameter and domestic production capacity than other parameters, which shows the necessary accuracy of planners in this field to these parameters in crisis situations. Manuscript profile

Open Access Article

375 - Cuncurent engineering for mass production of products from Research and Development projects
Mohammad forozandeh

20.1001.1.22286047.1400.20.69.5.1

One of the issues and problems facing the research cycle is the integration of design and production. Research institutes design products that are made without the cooperation of the construction engineering firm. The manufacturing institution does not have a common lan More

One of the issues and problems facing the research cycle is the integration of design and production. Research institutes design products that are made without the cooperation of the construction engineering firm. The manufacturing institution does not have a common language in the production of the designed product and therefore no production takes place. Design without considering production and supply considerations seems beautiful only for the designer, but in some cases, the production organization is either not able to produce it or has problems in supplying some parts. This research deals with the issue of coordination of design, production and supply, which by examining the literature, its key indicators at the level of research projects and industrial development were extracted and finally ranked with decision models. For the first time, this research examines concurrent engineering in the defense industry and provides a model for the integration of design, production and supply. The indicators of this issue are divided into 4 criteria of product structure and architecture, management, quality and organizational cooperation. The criteria of product structure and architecture are the most important. Manuscript profile

Open Access Article

376 - Designing a model for standardization of nanotechnology using Grounded Theory
mojtaba bahiraee Manouchehr Manteghi abbas khamseh

20.1001.1.22286047.1400.20.69.6.2

Given the ambiguity and uncertainty in the nature of nanotechnology, its commercialization requires the development of an appropriate regulatory system, and the prerequisite for implementation of such a framework is technology standardization. Therefore, the purpose of More

Given the ambiguity and uncertainty in the nature of nanotechnology, its commercialization requires the development of an appropriate regulatory system, and the prerequisite for implementation of such a framework is technology standardization. Therefore, the purpose of this study is to provide a model for standardization of nanotechnology and explain the theoretical theorems. This research is an applied research that has been done with a qualitative approach based on grounded theory. The statistical population of this study is experts at the macro and firm levels and purposeful sampling has been used. The collected qualitative data were analyzed using MAXQDA18 software and the final model was extracted. Based on the analyzes performed, in the axial and selective coding stages, 45 codes and 6 categories were identified, including drivers, nanotechnology standardization, mechanisms, prerequisites, surrounding conditions and barriers, and results. The resulting theory shows that standardization of nanotechnology leads to increasing market share and production volume and demand, branding, increasing quality and safety, creating wealth and economic advantage, pioneering in nanotechnology, gaining public trust, reducing risk and technology uncertainty, diffusion of innovation. To achieve these results are emphasized on strategies including, standardization diplomacy, attracting private sector participation, developing corporate standardization, improving and evaluating the national nanotechnology standardization system, enforcing some standards, export-oriented nanotechnology standardization policies, standardization in the technology life cycle, development of nanometrology laboratories, research and development in nanotechnology standardization, proper government policy, and product quality control and quality assurance. Manuscript profile

Open Access Article

377 - Effect of Celebrity Endorsement at Advertising on Compulsive buying: The role of the materialism mediator and the role of Self Confidence, desire to fashion and awareness moderator among young buyers
zahra heidari fakhrieh Hamidianpour Majid Esmaeilpour

20.1001.1.22286047.1400.20.69.7.3

Background: One of the types of purchases that today is an important social issue is the on compulsive buying that is the dark side of consumer behavior. Compulsive buyer try to hide their shopping activities because they are afraid that others will consider them to be More

Background: One of the types of purchases that today is an important social issue is the on compulsive buying that is the dark side of consumer behavior. Compulsive buyer try to hide their shopping activities because they are afraid that others will consider them to be the ones who are constantly buying. This disorder along with initial pleasure, is usually associated with feelings of guilt and regret. Aim: The main goal of this study is to measure the effect of well-known advertisers on compulsive buying. In this research, the role of the level of consumer awareness, tendency to fashion and self-confidence as a moderator has been studied. Methodology: The current study is an applied research and regarding data collection is descriptive. The population in the present study includes all the young buyers of goods in the shops of the city of Bushehr who were chosen via non-random availability method. 385 questionnaires were evaluated. Structural equation modeling was used to analyze research data. The collected data was analyzed using the SPSS version 19 and Smart PLS softwares. Smart PLS is one of methods of the structural equation modeling Conclusions: The results this study show well-known affirmation of advertising has a positive and significant effect on materialism. Also, increasing materialism will also increase compulsive buying. In this study, the effect of consumer awareness on materialism was confirmed, but its moderator role was not confirmed. In addition, the moderating effect of low level of involvement in the relationship of consumer’perception and impulse buying was also confirmed, while the moderating effects of consumer’mood and time pressure in the relationship of consumer’ perception on the impulse buying was not confirmed. Findings showed that increasing mood tends to increase compulsive buying, and reducing self-esteem leads to an increase in compulsive buying. But the moderating role of the two was not confirmed. The innovation of this research is the contribution of this research to measuring the impact of each of the materialist variables, using well-known advertisers in advertising, self-confidence, awareness and willingness to consumer fashion on compulsive shopping. Manuscript profile

Open Access Article

378 - Designing a commercial model of innovative ideas in companies in the field of information technology and banking communications
علی اکبر jowkar zohreh Feyzabadi Mohammad Mahmoudi Maymand حمیدرضا وزیری گهر

20.1001.1.22286047.1401.21.71.1.8

The purpose of this study is to design and explain the commercialization model of innovative ideas in companies in the field of information technology and banking communications. The present research is developmental in terms of purpose and descriptive-exploratory in te More

The purpose of this study is to design and explain the commercialization model of innovative ideas in companies in the field of information technology and banking communications. The present research is developmental in terms of purpose and descriptive-exploratory in terms of method. Grounded theory strategy has been used to collect qualitative data. Participants in this study include managers and officials of information and communication technology companies in the banking industry. Based on the results of open and axial coding, factors such as keeping pace with environmental developments, strategic factors, managerial factors, cultural factors, quality of organizational communication, commercialization of ideas in the industry, including causal factors affecting the commercialization pattern of innovative ideas in companies Areas of information and banking technology. Also, communication networks, participation platforms, intellectual property of ideas, research capacities, high level support and flexible organizational structure are among the necessary infrastructures for commercialization of innovative ideas in companies in the field of information technology and banking communications. On the other hand, legal challenges, ideas evaluation challenges, organizational damage to the organization, unexpected environmental developments and strategic challenges are among the factors interfering in the commercialization of innovative ideas in companies in the field of information technology and banking. Also categorized are the development of absorption capacities, development of research and development capacities, development of quality of evaluation teams, conversion of ideas into products or services, development of participation capacities, development of organizational networks. Manuscript profile

Open Access Article

379 - Imposing learning based roadmap for the application of Industry 4 Internet of Things in the health care products industry
Niloofar Aminikalibar Fatemeh saghafi mansure hoorali SEDIGHEH Rezaiian

20.1001.1.22286047.1400.20.68.6.0

There is a difference in the technology development model between developing and developed countries. In developing countries, it commences with learning the technology from innovations takes place in developed ones. Thus, the driving engine of technology development in More

There is a difference in the technology development model between developing and developed countries. In developing countries, it commences with learning the technology from innovations takes place in developed ones. Thus, the driving engine of technology development in late countries is learning the technology instead of providing innovation; in the way that the core of activities, organizations and communications are all concentrating on learning. The combination of virtual and real world has created a concept named as Industry 4.0. Nowadays, the application of Industry 4.0 in different scopes is expanding; applying it there requires setting a roadmap. This research aims to propose a learning-based roadmap for the application of industry 4.0 (especially the Internet of Things) in the sale and distribution of healthcare products. Here, there has been used the learning-based roadmapping method, the process of which is explained in eight steps. Two groups of a distinct expert panel including the business industry and technology industry contributed to this research; the Delphi method has been used to guarantee the convergence. The paper’s result can be used as a pattern for deployment in other related fields and secondly guidance in the industry to estimate required funds in the sale and distribution of health care products. Manuscript profile

Open Access Article

380 - Analysis of Marketing System and Branding of Handmade Carpets (A study of Producers in the Iranian west Provines)
Reza Shafeai Amir Ghafourian shagerdi Soran Mowlaie

20.1001.1.22286047.1400.20.69.8.4

Handmade carpet in addition to dimensions of occupation, export, and economic interests, has long been a symbol of the rich culture of this land and has special celebrity worldwide. Neglecting the principles of marketing and business, the competitive advantage of handma More

Handmade carpet in addition to dimensions of occupation, export, and economic interests, has long been a symbol of the rich culture of this land and has special celebrity worldwide. Neglecting the principles of marketing and business, the competitive advantage of handmade carpets has faced serious risks, in particular at the global level. Today's competitive world, customers are at the heart of every business, recognition of desires, shopping habits and consumer culture perform a vital role in the branding and marketing of handmade carpets. Therefore, analysis and expansion of knowledge in this regard helps the success of the product brand in the target markets. Accordingly, the main purpose of this study is to investigate the marketing situation and brand of handmade carpets. The research method in this study is descriptive and data collection was gathered through structured interviews and questionnaires. For this purpose, activists and producers of handmade carpets have been studied using non-probabilistic sampling method and by referring to them directly in Kurdistan and Kermanshah provinces. The results showed that at present, there is not much luck in branding handmade carpets by the owners of production units. Therefore, it is necessary to develop a specific model to improve the marketing and branding of this valuable product. Manuscript profile

Open Access Article

381 - Designing a Land of Opportunities pattern to form Small and Medium Enterprises: With emphasis on Causal conditions and central phenomenon
محمدرضا رخیده esmaeil Malekakhlagh

20.1001.1.22286047.1401.21.72.3.2

purpose: The aim of this study is to understand the nature and factors that shape the land of opportunities in small and medium enterprises. Methodology: The method used in the research is a mixed-method and a combination of quantitative and qualitative methods. The qua More

purpose: The aim of this study is to understand the nature and factors that shape the land of opportunities in small and medium enterprises. Methodology: The method used in the research is a mixed-method and a combination of quantitative and qualitative methods. The qualitative part is done using "Grounded theory" and the quantitative part is done using "structural equation modeling". Necessary data were collected through interviews with academic experts, managers, and consultants of small and medium industries in city rasht. The tool for collecting information in the qualitative section is semi-structured interviews. The text analysis of the interviews was performed in three stages of open, axial, and selective coding. And In a quantitative part, Using a researcher-made questionnaire, Its validity and reliability were examined. Finding: Using the codes extracted from the text of the interviews and extracting the codes using the software maxqda 18; Number 353 open coding 28 axial coding, and finally 9 selective coding were extracted. Among these, the dimensions of the land of talent, the land of the market, the land of professional management, the land of finance and investment (central phenomenon), the land of innovation, the land of professional policymaking, the land of democracy, the land of social development and the land of expectations were identified as causal conditions. Conclusion: According to the research findings in the qualitative section (extracted codes), by confirming the relationship between dimensions and the variables "land of opportunities" and "structural equation model" which was Manuscript profile

Open Access Article

382 - Testing the Conceptual Model of Factors Affecting the Development of Service Innovation in the Banking Industry (Case Study: Bank Mellat, East Azerbaijan Province)
Behrouz Amini Naser Fegh-hi farahmand Soliman Iranzadeh

20.1001.1.22286047.1401.71.71.1.8

Innovation plays an important role in the banking industry, which is very competitive. In addition to their social responsibility obligations, banks are responsible for maximizing profitability and increasing shareholder wealth, and the only way for banks to achieve thi More

Innovation plays an important role in the banking industry, which is very competitive. In addition to their social responsibility obligations, banks are responsible for maximizing profitability and increasing shareholder wealth, and the only way for banks to achieve this desired result is through innovation. Therefore, the purpose of this study was to test the conceptual model of factors affecting the development of service innovation in the banking industry. This research has been based on an applied-developmental goal. In this research, in the first stage, using structural-interpretive modeling, the conceptual model of factors affecting the development of service innovation in the banking industry has been developed and in the next stage, using the path-structural modeling, the developed model has been tested. To collect the data, two researcher-made questionnaires were used, which were distributed among the members of the statistical sample after determining their validity and reliability. The statistical population in the model development section, experts familiar with the subject and in the model testing section, all managers, heads of branches and their deputies in Bank Mellat have been. Accordingly, 13 experts and 108 managers, heads of departments and deputies participated in two parts of the study as a statistical sample. Findings while showing different relationships between the dimensions of service innovation development in the banking industry, show that the process of new service development is the most influential factor and the organization and management are the most influential factor in the development of bank service innovation. Manuscript profile

Open Access Article

383 - Developing an Alignment Model of Management Control Systems and Strategy based on Dynamic Capability Approach (Case study: Iranian Medicine Cooperates Listed on the Stock Exchange)
Khadijeh Moghaddar mirzahasan hoseini Mohammad Taghi Amini Mohammad Mahmoudi Maymand

20.1001.1.22286047.1401.21.70.2.7

Objective: The research is to broaden the knowledge about the relationship between management control systems and the organization’s strategies in order to design more effective control systems. Since in the current study, the strategy conceptualization is formed in the More

Objective: The research is to broaden the knowledge about the relationship between management control systems and the organization’s strategies in order to design more effective control systems. Since in the current study, the strategy conceptualization is formed in the organizational capabilities’ level –not in the level of strategic choices- the main purpose of the research is to identify suitable control systems for dynamic capabilities development. Methodology: Regarding to the main purpose of the study, positivist paradigm, in general, and the contingent approach, in particular, are used and the cross-sectional survey research strategy is developed to examine the relationship between strategy and control system. Findings: The results showed that in dynamic environments, the relational control systems have a positive relationship with organizational dynamic capabilities, organizational capabilities and organizational performance. Moreover, the dynamic tension resulting from simultaneously and equally diagnostic and interactive usage of control systems in dynamic environments has a significant positive relationship with organizational dynamic capabilities, organizational capabilities and organizational performance. Additionally, control system via dynamic capabilities has an effect on formation and development of organizational capabilities and the system could modify the organizational performance through the processes of dynamic capabilities and organizational capabilities development Manuscript profile

Open Access Article

384 - Development of a Detailed Assessment Model for Business Process Maturity: A Case Study of East Azerbaijan Gas Co.
aida farshidfar Mir Saman Pishvaee

20.1001.1.22286047.1401.71.71.4.1

Process management in the organization requires the creation of process insights throughout the organization. In this regard, organizations need a comprehensive method to evaluate the implementation of organizational processes that determine the factors affecting the im More

Process management in the organization requires the creation of process insights throughout the organization. In this regard, organizations need a comprehensive method to evaluate the implementation of organizational processes that determine the factors affecting the implementation of organizational programs. For this purpose, it is a responsive way for organizations that, in addition to creating awareness of the effective factors, provide a roadmap to improve the realization of the organization's plans and visions. In the present article, to facilitate the management of processes in the East Azerbaijan Province Gas Co., a Hybrid Process Maturity Model has been developed. This model has been presented and implemented with a combined approach of selected maturity models, considering the limitations of maturity models, which makes the models not comprehensive enough. The capability of the proposed model framework, unlike other models, is that the above model can be evaluated in detail. In this regard, first, the key processes of the company have been identified. Then by collecting the required information on how to implement the processes, the maturity levels of the key processes of the organization have been evaluated according to the proposed model and current level, the desired level of maturity is set. Implementing solutions also have been proposed to improve the processes. According to the collected information, 16 of the 26 Key Processes of the East Azerbaijan Gas Co. are at level zero or incomplete process implementation, eight processes are at level one or planned and two processes are at level two or controlled. Manuscript profile

Open Access Article

385 - The effect of e-marketing alignment with the organization's macro strategy on improving the performance of commercial organizations
Mohsen Rezaei Alireza Aliahmadi mirzahasan hoseini Mohammadtaghi Amini

20.1001.1.22286047.1401.21.70.3.8

Strategic alignment of digital marketing activities with the grand corporate strategies is a necessary for new marketing. Increasing development of this type of marketing highlights the necessity for this alignment and synergy. This study aims to identify the factors of More

Strategic alignment of digital marketing activities with the grand corporate strategies is a necessary for new marketing. Increasing development of this type of marketing highlights the necessity for this alignment and synergy. This study aims to identify the factors of e-marketing of commercial organizations that strengthen this type of alignment. The statistical population of this study includes Iranian companies which are active in the field of digital marketing and have received the Enemad. The number of samples was determined via a random sampling method and using the Morgan table as 384 samples. The research data were collected through questionnaires that were provided to managers and e-marketing and planning experts in these companies by e-mail and Google Form. Questionnaire items were designed in two sections: the first one examined the alignment factors in the company, and the second one surveyed the results of its performance through a balanced scorecard. Replied questionnaire analysis was performed using SPSS and Lisrel software. The research method in this study is quantitative and survey. Using the SEM method, a conceptual model for e-marketing alignment and grand strategies of commercial organizations has presented. Performance measurement of organizations that have used alignment factors with the balanced scorecard method in 73% of cases shows better results than other organization. Manuscript profile

Open Access Article

386 - Analysis of antecedents and outcomes of Internet of things in supply chain with interpretive structural modeling based on content analysis approach
Aminmasoud Bakhshi Movahhed محمدتقی رضوان هادی مختاری

Due to increasing competition, it is necessary to focus on new technology in supply chain. Internet of things is one of the most innovative tools. Creation of appropriate factors in order to operationalization internet of things will lead to development of supply chain More

Due to increasing competition, it is necessary to focus on new technology in supply chain. Internet of things is one of the most innovative tools. Creation of appropriate factors in order to operationalization internet of things will lead to development of supply chain performance. Recognition of determining factors in order to use internet of things and awareness of effective result are essential. The purpose of this research is analysis of antecedents and outcomes of Internet of things in supply chain. This paper is based on mixed research including qualitative and quantitative parts. The statistical population of this paper in qualitative part is internal and external papers and that of quantitative part is university professors and industrial experts. This research based on judgmental sampling method as well as contains 22 articles in qualitative part and 10 persons in quantitative part. Library method is used to collect data in the qualitative part while researcher-made questionnaire is used to collect data in the quantitative part. Content analysis is allocated to qualitative part and interpretive structural modeling is assigned to quantitative part. Finally, the results of content analysis are presented in eight antecedents including cultural capital, financial capital, human capital, mental capital, communication capital, information technology infrastructure, legal facilities and environmental capabilities. Additionally, the seven main outcomes including economic performance, social performance, environmental performance, commercial performance, production and operational performance, office system performance and performance development. The most determining variables in antecedent section is information technology infrastructure and in outcome section is economic performance. Manuscript profile

Open Access Article

387 - Designing an expert system for risk assessment in exploration & development oil ‎and gas fields
Hamidreza Vazirigohar Javad Akhlaghi

20.1001.1.22286047.1401.21.70.4.9

In order to assess the risk of exploration and development of oil and gas fields, which is mentioned as one of the ‎most important determining parameters in the economic development of oil- countries, an expert system using ‎the inference fuzzy system approach was desig More

In order to assess the risk of exploration and development of oil and gas fields, which is mentioned as one of the ‎most important determining parameters in the economic development of oil- countries, an expert system using ‎the inference fuzzy system approach was designed. First, the system inputs, which are in fact the characteristics ‎of risk assessment for the exploration and development of oil and gas fields, were extracted. In continuation, ‎the knowledge base of the system, the most important part of which is considered to be in the form of if-then ‎rules and based on the opinions of experts in the upstream part of the oil industry. To do this, the degree of ‎system accuracy is measured in two stages based on expert comments. Based on the Likert scale and presenting ‎a questionnaire to the experts, Student's t-test was performed and out of 48 defined indicators, 42 indicators ‎were selected as the final index. In the next step, the data validation of an oil field in the south of the country ‎was provided to the oil industry experts and they were asked to evaluate the output of the system‏.‏‎ Finally, the ‎opinions of experts were compared with the output of the expert system and based on the criterion of mean ‎square error (MSE) and a small difference between the average opinion of experts and the output of the system, ‎it was determined that the designed expert system has sufficient accuracy and validity for future studies.‎ Manuscript profile

Open Access Article

388 - Toward Urban Good Governance: The necessities of the urban Building Management system in Iranian experts’ representations (Case study: Tehran)
Gholamreza Kazemian hossein aslipour Arash Taqipour

20.1001.1.22286047.1400.20.68.7.1

Urban growth is a vegetative process that crystallizes as an accumulative process, shaping the city spatial structure over decades. In this way, current activities are deposited on the urban fabric through Building, and improve and develop the urban form in response to More

Urban growth is a vegetative process that crystallizes as an accumulative process, shaping the city spatial structure over decades. In this way, current activities are deposited on the urban fabric through Building, and improve and develop the urban form in response to the changing needs of its time. Since the Building custodian at the Urban level is the Urban management; and governance is a central issue on the path to sustainable development; the research’s problem is "What are the necessities of [Tehran’s] urban building management system in Iranian researchers’ representations". In this regard, the scientific descriptions of Iranian experts on the realities and desirability of the urban Building management system are considered as a face of truth; and the researcher, in order to understand it, uses the thematic analysis strategy as one of the qualitative methods. In this regard, out of 789 sources updated in the Iranian scientific databases, 65 were systematic sampled. The results of this fundamental research showed that according to Iranian experts, the urban building management system of Tehran can be considered as "Tehran’s Building Governance", when it has a Reliable, Remarkable, and Respectable. In other words, by pursuing "fair, balanced and empowering growth", it has sought to "solve the physical and spatial problems of the city of Tehran" in order to achieve "sustainable and affordable product"; and follows this path by "relying on endogenous capacities based on local values" by a "cooperative, efficient and collectivist organization" and in "facing the legal-executive challenges of Tehran’s urban management". Manuscript profile

Open Access Article

389 - Analysis and classification of factors and capacities affecting the promotion of social capital by causal layer analysis
hakem ghasemi Mahdi Nikooye Shahriar shirooyehpour

20.1001.1.22286047.1401.71.71.6.3

Social capital is an asset and credit derived from social relations. Having this capital will facilitate the advancement of affairs, reduce costs and save capital. Its importance is such that its existence leads to the effectiveness and optimization of affairs for the e More

Social capital is an asset and credit derived from social relations. Having this capital will facilitate the advancement of affairs, reduce costs and save capital. Its importance is such that its existence leads to the effectiveness and optimization of affairs for the exploitation of other assets. However, so far the measures taken to prevent the reduction of this valuable capital have not been successful and it is also necessary to identify the factors affecting the state of social capital and the effects and consequences it can have. In this study, using the method of layer analysis of causes as one of the future research methods to deeply investigate the cause of a phenomenon in different layers, the factors affecting the state of social capital in four layers have been identified. Accordingly, these factors are defined and categorized in four layers of litany, system, worldview and metaphors, and based on this, the existing capacities in the province to improve the status of social capital in these four layers have been determined. The results show that paying attention to the effective factors in the lower layers such as worldview and discourse as well as the effective factors of the myth and metaphor layer can greatly help the problem of reducing social capital and by applying strategies based on this method can be He was more hopeful of promoting social capital. Manuscript profile

Open Access Article

390 - Presenting a practical Model to Strengthen the Tax Paying Culture in Iranian Enterprises : ISM approach
Davood Kiakojouri Karim Jahandar Lashaki mehran maranjory mohamad mehdi porpasha

The purpose of this study is to present a practical model to strengthen the culture of tax paymentin Iranian enterprises. The statistical population of the study consists of university professors and tax experts who have been selected by purposive sampling. Finally, 15 More

The purpose of this study is to present a practical model to strengthen the culture of tax paymentin Iranian enterprises. The statistical population of the study consists of university professors and tax experts who have been selected by purposive sampling. Finally, 15 university professors and experts answered the questions in the form of structured interviews. Experts in this study were people who have at least 10 years of experience in studying, teaching or working in the field of taxation. Also, to determine the reliability of the measuring instrument, the value of ICC coefficient in terms of compatibility and absolute agreement was approved. Interpretive structural modeling approach using Matlab software was used to analyze the data in the qualitative part. The results of the interpretive modeling section showed that the final model obtained consists of 6 levels. The factor of following the tax laws in relation to the subject of research and presenting a model for strengthening the culture of paying taxes is more effective and in contrast to the factors of religion and social media have the most impact and the least impact. Also, the results of Mick Mac analysis showed the first factor(electronic infrastructure), The second factor (effective tax rate),The fourth factor (management ability and attitude), the Seventh factor (justice and trust in the tax system), And the twelfth factor (transparency of tax policies) have been research's Strategic variables. Manuscript profile

Open Access Article

391 - Analysis and evaluation of organizational monitoring strategies in the Islamic culture and Islamic Research Institute
Mohammad Mahdi Parhizgar روح‌اله حسینی Mustafa Hossein Alikhani

20.1001.1.22286047.1401.21.72.5.4

Control and supervision is one of the most important tasks of managers of organizations. It is only by using control and supervision that organizations take steps to achieve their grand goals and identify their weaknesses and plan to address them. The purpose of this st More

Control and supervision is one of the most important tasks of managers of organizations. It is only by using control and supervision that organizations take steps to achieve their grand goals and identify their weaknesses and plan to address them. The purpose of this study is to identify and select the optimal organizational supervision strategy in the Institute of Islamic Culture and Thought. The statistical sample of this research includes 25 managers, experts and thinkers working in the research institute. The required information was collected using two library and field methods, as a result of which nine organizational supervision strategies and eight indicators and criteria for evaluating the organizational supervision strategies of the research institute were identified. Data analysis was performed using TOPSIS software. Based on data analysis, organizational goals, the main strategies of the organization, employee acceptance, management policy, proximity (detection of deviations, savings (cost-effectiveness), ease of implementation, and flexibility, respectively, as the most important ranking indicators Organizational monitoring strategies of the Institute of Islamic Culture and Thought are also classified, as well as holistic monitoring strategies (control in sensitive and key points) and futuristic monitoring are introduced as the most optimal strategy among monitoring strategies and partial (decentralized) monitoring. Is the last priority. Manuscript profile

Open Access Article

392 - Developing a tool to make the organization smarter in measuring the maturity level of project management and offering improvement approaches
Fatemeh Noori Amin Habib Raad

20.1001.1.22286047.1401.21.70.8.3

The project's role in the prosperity of the organization and in achieving its major goals is undeniable. Due to the fact that it is necessary to provide a method to assess the level of organizational maturity in project management and provide solutions to improve it. In More

The project's role in the prosperity of the organization and in achieving its major goals is undeniable. Due to the fact that it is necessary to provide a method to assess the level of organizational maturity in project management and provide solutions to improve it. In this research, first the maturity level of project management in the Gas Turbine Institute is evaluated and then the improvement strategies are identified and presented as a model. Based on the development and maturity model upgrade of the Crawford project management solutions were evaluated by a researcher-made questionnaire in 5 levels (the lowest one being PMBOK, and the highest one being continuous improvement). According to the research findings, the result of the project management maturity was obtained in the third level (the stage of standard institutionalizations and project management process). After identifying project management level development approaches through interviews and analyzing the questionnaire data, for the importance of making optimal use of organizational resources, approaches were prioritized using the utility function based on time, required resources, and their significance. According to experts, the main priorities are: holding daily meetings of project teams - clarifying stakeholder expectations and documenting them - holding regular meetings of project stakeholders with project models - determining indicators and control areas - minute budgeting. Manuscript profile

Open Access Article

393 - Characteristics of optimal management in the field system Relying on the views of the Supreme Leader
sayyed mojtaba jalali ali taheridehnavi

Theological seminaries are considered as very important centers for the education and training of students of religious sciences and a platform for the training of jurists and imitators, so the realization of its serious goals will be possible in the shadow of knowledge More

Theological seminaries are considered as very important centers for the education and training of students of religious sciences and a platform for the training of jurists and imitators, so the realization of its serious goals will be possible in the shadow of knowledgeable management of its ideal management characteristics and excellent goals. Was. The present study seeks to explain and evaluate the characteristics of good management of the seminary by descriptive-analytical method, relying mainly on the orders of the Supreme Leader. This work, while explaining the important characteristics in order to achieve the sacred goals of the seminary, such as; Jurisprudence-based management, ethics and spirituality, jihadi component, adherence to the principles and values of the revolution, central independence, centralized management, comprehensive awareness of the management system, reliance on manager training and hostility, believes that in the field of these characteristics with harm Cognitions and recognizing the obstacles in the way can be used by using useful and effective solutions such as: ethics-based jurisprudence, obtaining performance guarantees, applied spirituality with jihadi actions, changing the status from passivity to active, operationalization of structural and material independence with jihadi action, management The Righteous Council has dealt with hostility in two areas: defense and aggression, in order to achieve it.. Manuscript profile

Open Access Article

394 - Investigating the effect of Servicescape on Customer Dysfunction Behaviors respect to the Moderating Role ‎ of Customer Vulnerability
Alireza Rajabipoor Roghaye Quchani Maryam Ahmadi Zahrani

20.1001.1.22286047.1401.21.73.1.2

The purpose of this study is to identify the effect of servicescape on dysfunctional customer behavior‎ with respect to the moderating role was customer vulnerability in restaurants in Yazd. The statistical population in the present study is the customers of a collectio More

The purpose of this study is to identify the effect of servicescape on dysfunctional customer behavior‎ with respect to the moderating role was customer vulnerability in restaurants in Yazd. The statistical population in the present study is the customers of a collection of selected restaurants in Yazd in 1399. The sample size of 250 participants was considered and selected by the available sampling method. Measurement tools were standard questionnaires. The results related to the direct effects of the components of the servicescape with the customer vulnerability showed the direct paths of the layout and design component to the vulnerability and the direct path of the restaurant's interior component to be significant. The results related to indirect effects showed that the indirect path of the layout and design component to the customer dysfunction behaviors ‎ is significant due to the mediating role of vulnerability, but the indirect path of the exterior environment component to the customer dysfunction behaviors is not significant due to the mediating role of vulnerability. The results related to the moderating effects of customer vulnerability in predicting customer dysfunction behaviors‎ concerning environmental components with customer dysfunction behaviors ‎are not significant. it can be said that the servicescape leads to customer satisfaction with the services received and at the same time can reduce the vulnerability that is caused by the loss of well-being in receiving services and the satisfaction that reduces the sense of loss of well-being can lead to a reduction in customer dysfunction behaviors. Manuscript profile

Open Access Article

395 - A step towards designing a strategic model of social governance in the Islamic Republic of Iran
Alireza Aliahmadi

20.1001.1.22286047.1400.20.68.8.2

The main purpose of this study is to design a strategic model of social governance system based on the discourse of Velayat-e Faqih, the Constitution and the successful experiences of the Islamic Republic of Iran and successful human experiences. For this purpose, six More

The main purpose of this study is to design a strategic model of social governance system based on the discourse of Velayat-e Faqih, the Constitution and the successful experiences of the Islamic Republic of Iran and successful human experiences. For this purpose, six sub-objectives for the research were agreed and to answer these objectives, one main question and ten sub-questions were prepared. In this article, a summary of the research achievements in answering each of the research questions is reported. Manuscript profile

Open Access Article

396 - Investigating the effect of salespeople’s personal interaction on customers word- of - mouth with mediating role affective customer experience and moderating role of customer ethnocentrism and foreign product affinity (Case study of: customers of Janbo chain stores in Tabriz)
Ramin Bashirkhodaparasti Nasrin Nemati

20.1001.1.22286047.1401.21.73.2.3

The purpose of this study was to investigate the effect of personal interaction of sellers on the tendency of customers to word-of-mouth marketing by considering the mediation of effective customer experience and moderation of customer ethnicity and the desire for forei More

The purpose of this study was to investigate the effect of personal interaction of sellers on the tendency of customers to word-of-mouth marketing by considering the mediation of effective customer experience and moderation of customer ethnicity and the desire for foreign product among customers of Janbo chain stores in Tabriz. The statistical population is the customers of Janbo chain stores in Tabriz. To determine the sample size, considering that the target population is unlimited, the Cochran sample size determination formula was used and the sample size was 382 people. Sampling method is available in the present study. Data were collected through a questionnaire and to calculate the reliability of the questionnaire we used Cronbach's alpha coefficient, the value of which was calculated for the whole questionnaire 0.874. Also, SPSS software version 25 was used for data analysis and Smart PLS software was used for inferential statistics and hypothesis testing. The results of the study indicate a positive and significant effect of personal interaction of sellers on the desire to market word of mouth to customers and in this regard the effective customer experience has a mediating role and also the moderating effect of customer's ethnicity and desire for foreign product on effective customer experience. Took. Therefore, the main question of this research is whether the personal interaction of sellers affects the desire for word-of-mouth marketing through the mediation of effective customer experience and moderation of customer ethnicity and desire for foreign products among customers of Janbo chain stores in Tabriz? Manuscript profile

Open Access Article

397 - Strategies for retention human resources in knowledge-based companies in university
saeed khademian seyed mojtaba mahmoudzadeh hamed dehghanan mohamad saleh torkestani

10.61186/mf.38251.71.71.127

20.1001.1.22286047.1401.71.71.7.4

Human resource management affects the recruitment, empowerment and retention of productivity and effectiveness of the organization. Given the nature of knowledge-based companies and human resources working in these companies, identifying strategies to retain these knowl More

Human resource management affects the recruitment, empowerment and retention of productivity and effectiveness of the organization. Given the nature of knowledge-based companies and human resources working in these companies, identifying strategies to retain these knowledgeable people within the organization is essential so that the organization can use the capabilities and expertise of these people to achieve their goals. The research method consists of two parts: qualitative and quantitative. The qualitative part analyzes the subject literature and interviews with CEOs of knowledge-based companies, and the quantitative part analyzes the confirmatory factor of the components of the identified variables. Key variables affecting the retention of key employees in academic knowledge-based companies: salaries and benefits, company profit sharing and rewards and shareholding of key employees, work independence, work life balance, motivational job and job satisfaction, organizational commitment, vision and goals Support for management and leadership, learning opportunities and career advancement, organizational culture and communication, and participation in decision making. The results show that all components and strategies identified based on the results of data analysis have been effective on the retention of key human resources, but organizational strategies have shown the greatest impact on the retention and also the component of rights. And the advantages in service compensation strategies, the component of learning opportunity and progress in organizational strategies and job motivation and job satisfaction in job strategies have had the greatest impact on the organization. Manuscript profile

Open Access Article

398 - Investigating the effect of sensory marketing strategy components on brand equity through mediating customer satisfaction and brand credibility (Case study: Islamic Republic of Iran TV programs)
Hesamedin Nemati یاسر سبحانی فرد Ali Jafari

10.61186/mf.38396.22.74.143

In this research, we are looking to investigate the effect of sensory marketing components on brand value by mediating audience satisfaction and brand credibility in the case of Islamic Republic of Iran TV programs. The scope of the research includes all the audiences o More

In this research, we are looking to investigate the effect of sensory marketing components on brand value by mediating audience satisfaction and brand credibility in the case of Islamic Republic of Iran TV programs. The scope of the research includes all the audiences of radio and television programs, according to Morgan's table, a sample size of 384 was obtained, and to ensure the questionnaire, 449 questionnaires were distributed among them in a simple random manner. The questionnaire of this research, based on related research, has a five-choice question designed on a Likert scale. Also, for data analysis, linear regression relationships were used in spss software and path analysis in pls software. The results showed that sensory marketing has a direct effect on brand credibility and also sensory marketing has a direct effect on audience satisfaction. In addition, the mediating variable of brand credibility has a direct relationship with brand equity, and also the mediating variable of customer satisfaction has a direct relationship with brand equity, and therefore, considering the establishment of four conditions between customer satisfaction and brand credibility in the relationship between sensory marketing and brand equity, It has a mediating effect. This research, which has been conducted for the first time on radio programs, seeks to investigate whether the components of the sensory marketing strategy have an effect on the special value of the brand through the mediation of customer satisfaction and brand credibility in the radio programs of the Islamic Republic of Iran. Manuscript profile

Open Access Article

399 - Extracting Systems of Knowledge Management ecosystem, using data mining techniques
Maryam Hourali amir Mohtarami

20.1001.1.22286047.1401.21.73.3.4

Knowledge management is the process of creating, sharing, using and managing knowledge of an organization. A knowledge management system is known as a knowledge base and is a comprehensive system that can provide many methods for providing documentation. The knowledge m More

Knowledge management is the process of creating, sharing, using and managing knowledge of an organization. A knowledge management system is known as a knowledge base and is a comprehensive system that can provide many methods for providing documentation. The knowledge management system is a platform that covers the organization's collective knowledge and creates a centralized repository for storing and accessing the organization's activities. organizations do this through a tool or software specifically designed for knowledge management. Knowledge management systems refer to a class of information systems applied to organizational knowledge management and have been developed to support and promote organizational processes of creating, storing, retrieving, transferring and applying knowledge, in the company's organizational workplace. Various categories of knowledge management systems have been presented in articles. In this article, the main principles of knowledge management have been extracted with a new approach. For this purpose, first the main life cycle activities have been identified. Then, by reviewing conventional knowledge management systems and brainstorming sessions, the main services have been identified. Finally by applying clustering on the extracted services based on the k-means algorithm, the services have been clustered and the main systems have been extracted. In order to evaluate the quality of extraction systems, we have benefited experts, and experts in the field of knowledge management evaluated the quality of extraction systems at an optimal level. It is expected that by implementing these systems in different industries, it will be possible to help spread knowledge management in the industry as much as possible. Manuscript profile

Open Access Article

400 - Evaluation of the impact of management ability, political relations and financial crises on the risk management of banks admitted to the Tehran Stock Exchange
abdolmajid koze gar abbas pour aghajan Mohammad Abbasian

20.1001.1.22286047.1400.20.68.2.6

Identifying the factors affecting the performance, risk and price of banks is important both from the perspective of shareholders and depositors and from the perspective of active elements in the market. Given that the financial market consists of the two main pillars o More

Identifying the factors affecting the performance, risk and price of banks is important both from the perspective of shareholders and depositors and from the perspective of active elements in the market. Given that the financial market consists of the two main pillars of the money market and the capital market, the most important task of the capital market is to attract scattered capital and its optimal allocation to units that move both for economic development and to maintain the expected interests of investors. Therefore, banks, as the engine of financing the economy, are of special importance for other enterprises active in the economy, both for the government and for the banks themselves. Accordingly, identifying the factors and indicators affecting performance and profitability, risk management, as well as changes in their stock prices, both in terms of bank management and from a macroeconomic point of view, can guide the economy and governments. On the other hand, given that the main activity of banks is to provide facilities and loans to applicants, proper management of banking challenges and improving the factors affecting the efficiency and effectiveness of banking resources, can move the economic cycle in the right direction. Accordingly, the researcher analyzed the information of 11 banks in the 9-year period from 2009 to 2017 to assess the impact of management ability, political relations and financial crises on performance improvement, risk management and falling prices of banks listed on the stock exchange. Tehran Stock Exchange paid. The results of the analysis of hypotheses in three parts show that first, the ability to manage has no significant effects on any of the performance indicators of banks, including return on assets, return on capital, growth rate of shared income and growth rate of non-shared income, as well as management ability on liquidity risk effects. It is significant, but it does not affect credit, operational and bankruptcy risk. Finally, the ability to manage has not affected the risk of falling stock prices of banks. Second, political relations have only a positive and significant effect on the growth rate of shared income and have no significant effects on return on assets, return on capital and growth rate of non-shared income. Also, political relations have significant effects on liquidity risk and bankruptcy, but on risk. Credit and operations are not affected. Finally, political relations have not affected the risk of falling stock prices of banks. Third, financial crises only have a positive and significant effect on the growth rate of shared income and have no significant effects on return on assets, return on capital and growth rate of non-shared income. Also, financial crises have significant effects on credit risk, liquidity and bankruptcy. Does not affect operational risk Finally, financial crises have a statistically significant effect on the risk of falling stock prices of banks. Manuscript profile

Open Access Article

401 - Investigating the effect of employees' perceptions of corporate social responsibilities on organizational pride and customer service commitment
elahe Maneshdavi seyed mehdi mirmehdi فتانه یاراحمدی

In organizations today, lack of sense of responsibility towards customers prevents effective service to them.The purpose of this study was to investigate the effect of employees' perceptions of corporate social responsibilities on organizational pride and customer servi More

In organizations today, lack of sense of responsibility towards customers prevents effective service to them.The purpose of this study was to investigate the effect of employees' perceptions of corporate social responsibilities on organizational pride and customer service commitment in Ahvaz Social Security Organization. This research is applied and descriptive. The statistical population of this research is 210 employees of the Social Security Organization of Khuzestan province. Cochran's formula was used to determine the sample size and the number of samples was estimated to be 126. Sampling in this study was simple random. The data collection tool in this study is a questionnaire. The validity of the questionnaires was confirmed by using the content validity method and their reliability was confirmed by calculating Cronbach's alpha. In this study, to investigate and test the hypotheses and conceptual model, the structural equation approach and Smart Pls2 and Spss 19 software were used. The results of examining the hypotheses showed that social responsibility has a positive and significant effect on organizational pride. It also showed that among the dimensions of social responsibility, legal responsibility and humanitarian responsibility are of the highest importance. The results also show that social responsibility and customer service commitment have a positive and significant effect and finally organizational pride has a positive and significant effect on customer service commitment. Manuscript profile

Open Access Article

402 - Presenting a model for evaluating the company's performance using BSC and ranking indicators using the TOPSIS method(Case study:North Wood Industrial Company)
malihe ebrahimi

Objective: In today's competitive arena, all organizations need an effective performance evaluation system, so as to be able to measure the efficiency and effectiveness of the organization, human resources and processes. On the other hand, Chipboard has many applicatio More

Objective: In today's competitive arena, all organizations need an effective performance evaluation system, so as to be able to measure the efficiency and effectiveness of the organization, human resources and processes. On the other hand, Chipboard has many applications in the construction industry, including cabinets, bedding and furniture, wooden doors except to anti-theft doors. In this industry, wood waste is used, which can be very useful and constructive for the country's economy. Therefore, improving the performance of this industry is very important both in terms of improving the economy of country and in terms of the companies included in this industry Methodology: . In this article, using the balanced scorecard approach, indicators in four perspectives (growth and learning, customer, internal and financial processes) were compiled and using a questionnaire and non-parametric Wilcoxon test with a marked rank, 27 indicators were approved out of 46 indicators. Then, the TOPSIS method was used to rank the approved indicators Conclusion: According to the research findings, the perspective of internal processes in chipboard industry is more important. Among the sub-criteria, the criteria of timely delivery of goods, compliance of employees' performance with regulations and instructions, service to the company's neighboring stakeholders and the level of employee satisfaction are very important in the performance of the chipboard industry. Manuscript profile

Open Access Article

403 - Compilation and explanation of business model design framework with resistance economy approach
hesamedin Rahmani Alireza Aliahmadi mirzahasan hosseini MohamadMehdi Parhizgar

Resistance economy as an economic strategy to face the dependent economy and in response to the arrogant global sanctions against Iran, has been emphasized by the Supreme Leader. Resistance economy seeks to reduce vulnerability to external threats, prevent crises, and r More

Resistance economy as an economic strategy to face the dependent economy and in response to the arrogant global sanctions against Iran, has been emphasized by the Supreme Leader. Resistance economy seeks to reduce vulnerability to external threats, prevent crises, and review current inefficient economic structures and systems. In the resistance economy, the effort is to reduce dependencies and make maximum use of the advantages of domestic production. Therefore, it is necessary to redesign the business models of Iranian enterprises based on this approach. In this regard, this research has compiled and explained the conceptual framework, dimensions and components of the business model based on the resistance economy approach. The approach of this qualitative research and the research method is meta-synthesis, which follows the seven-stage model of Sandelowski. In the first step, the Supreme Leader's statements regarding the resistance economy, as well as articles and research collections on the concepts of resilience and business models were carefully collected and studied. Then, the conceptual framework of business was identified with the resistance economy approach. In the following, the influencing factors on the design of the business model with the resistance economy approach were identified. For this purpose, 32 studies that were directly related to the research subject were selected and analyzed through MAXQDA software, and 169 codes were identified. In the next step, after categorizing the similar codes, finally 34 code titles were selected in the form of 9 topics and presented in the framework of the conceptual model of the research. Manuscript profile

Open Access Article

404 - Designing an Effective Model for Celebrity Endorsers’ Advertising Considering the Interaction Effect of Internalization and Resource Identification on the Behavior and Attitude of the Consumer
nasim motamednia mirzahasan hoseini ehsan jamali aliakbar jokar

Purpose: This research has been conducted to design an effective model for celebrity endorsers’ advertising considering the interaction effect of internalization and resource identification on the behavior and attitude of the consumer in private banks of the Tehran prov More

Purpose: This research has been conducted to design an effective model for celebrity endorsers’ advertising considering the interaction effect of internalization and resource identification on the behavior and attitude of the consumer in private banks of the Tehran province Methodology: The mixed method (qualitative-quantitative) was used in this research. The qualitative method is based on the fundamental conceptualization approach, and the quantitative method is based on the descriptive-survey approach with a practical goal. In the qualitative part with the systematic (meta-synthesis) review approach, the statistical population includes all the research conducted in the area of effectiveness of the celebrity endorsers’ advertising from various authenticated conferences and journals from 1997 to 2022 internationally and from 2011 to 2021 domestically. At the beginning of the data analysis, the concepts and dimensions were assessed in the MAXQDA software using open coding, and Cohen’s kappa reliability index was calculated and confirmed at 0.89. Then the final model was evaluated using the Delphi method. 245 questionnaires were analyzed using the PLS software to test the model among the clients of private banks in the Tehran province using the mixed sampling method Conclusion:In the qualitative part considering the input indexes and criteria, 556 articles and dissertations (Farsi and English) related to the celebrity endorsers’ advertising subject were studied. The results extracted from 28 studies (16 English and 12 Farsi) were analyzed ultimately. Finally, the relationships between the models of the research were studied in the quantitative part. 11 relationships were confirmed, but 4 were not confirmed Manuscript profile

Open Access Article

405 - Qualitative analysis of effective factors in the successful implementation of strategies in Iranian organizations
Hosein Vahidi Sadegh Shahbazi Mohamad Saber Shahrestani

The relatively high rate of failure in the implementation of the organization's strategies, the comprehensive understanding of the factors affecting the successful implementation of strategies is of particular importance. despite the importance of this issue, so far th More

The relatively high rate of failure in the implementation of the organization's strategies, the comprehensive understanding of the factors affecting the successful implementation of strategies is of particular importance. despite the importance of this issue, so far there is no comprehensive research on the explanation of the factors and components affecting the success of the Strategies implementation have not been implemented. The purpose of this research is to comprehensively identify and categorize the factors affecting the successful implementation of strategies in Iranian organizations based on previous studies in this field. This study used qualitative method and for data collection , articles has been used and in terms of purpose this research is practical. in this study based on the searches made among Iranian article databases and internet sources between 2013 and 2023.At the First, 108 articles related to the topic of discovery were gathered and finally 21 articles were evaluated using the meta- synthesis qualitative analysis method and inclusion criteria. Based on the 7-step method of Barroso and Sandelowski and the open coding method, 45 factors were identified and extracted, and in 5 components distributed : planning and management (18 codes), infrastructure and structure (5 codes), human resources. (13 codes), organizational culture (4 codes) and financial and credit component (5 codes) were categorized. Among the final articles, the factor of organizational culture had the most repetition and factors such as strategic budgeting fit, vertical alignment of strategies, etc. had the least repetition among the studied articles Manuscript profile

Open Access Article

406 - Presenting the structural model of the green human resource management implementation process using the fuzzy interpretive structural modeling method
mohammadhossein kabgani,

Green human resources management, as a strong tool that takes the role of human factors, can help organizations to fulfill their social responsibilities in order to protect the environment. This research has been carried out with the aim of systematically reviewing prev More

Green human resources management, as a strong tool that takes the role of human factors, can help organizations to fulfill their social responsibilities in order to protect the environment. This research has been carried out with the aim of systematically reviewing previous researches in the field of green human resources management, as well as identifying key elements and providing a structural model to implement the green human resources management process in the chemical and petrochemical industries of Bushehr province. By studying thematic literature and using the textual content analysis approach, six basic indicators were counted, and in order to localize them in order to implement green human resources management in the chemical and petrochemical industries, the Delphi technique was used in three rounds. The statistical population of the research was formed by managers and experts familiar with the subject and working in the field of petrochemical industries. A researcher-made questionnaire was used to collect data, and its validity and reliability were also confirmed. In order to design the structural model of the effective indicators for the implementation of the green human resources management process, the interpretive structural modeling approach in the fuzzy environment was used to manage linguistic ambiguities in judgments. The results of the modeling and analysis of Mik Mak showed that individual, group and organizational indicators are among the basic and influential indicators in the field of Sabza's human resources management; Therefore, managers are suggested to emphasize and pay more attention to this group of indicators. Manuscript profile

Open Access Article

407 - پدیده دوستی در محل کار و شدت اخلاقی کارکنان در شرکت های داروسازی
mojtaba farrokhi

The present study was conducted with the aim of investigating the effect of friendship in the workplace on moral intensity. This research is applied in terms of purpose and descriptive-correlation in terms of month. The statistical population of these researchers and More

The present study was conducted with the aim of investigating the effect of friendship in the workplace on moral intensity. This research is applied in terms of purpose and descriptive-correlation in terms of month. The statistical population of these researchers and pharmaceutical companies in the city of Isfahan were 1850 people in 1401, of which 322 people were selected as a sample using the available sampling method. This research includes 7 hypotheses, for which a 24-question standard questionnaire was used. In this research, construct validity and validity were used to check the validity of the questionnaire, and Cronbach's alpha method was used to determine the reliability of the questionnaire. SPSS 22 and AMOS 22 software were used to analyze the data and test the hypotheses. The results of the hypotheses test showed that friendship at work has a significant effect on moral intensity with a value of 0.64. Friendship at work has a significant effect on importance with a value of 0.41. Friendship in the workplace with a value of 0.49 is on the agreement of social influence. friendship at work with a value of 0.41 over proximity; friendship at work with a value of 0.37 on the effect; Friendship at work with a value of 0.46 has a significant effect on time urgency and friendship at work with a value . Manuscript profile

Open Access Article

408 - Meta-synthesis of the antecedents and consequences of digital marketing
nafise belaghatnya Mohammad ghaffari Hossein Shirazi hossein janatifar

The start-up businesses' effort to maintain and develop themselves has made it necessary to study the concept of marketing. On the one hand, with the advent of the technological era, which is full of contradictions, cooperation, and communications, the digital marketing More

The start-up businesses' effort to maintain and develop themselves has made it necessary to study the concept of marketing. On the one hand, with the advent of the technological era, which is full of contradictions, cooperation, and communications, the digital marketing approach is of a role in which the antecedents and their consequences on these businesses become necessary. In terms of orientation, the current research is fundamental. Based on Saunders' research onion model, our research gets into the interpretive paradigm layer. Our work is inductive rather than analogical, written with a qualitative approach. Library research helped collect the theoretical bases. The research strategy is a case study, and its ultimate goal is to explore the antecedents and consequences of digital marketing. A systematic review and content analysis availed collection and analyzing information. In terms of methodology, the meta-synthesis method has been used to achieve the final goal of the research. For the meta-synthesis of the antecedents and consequences of digital marketing, 422 pieces of research were selected, and the data were analyzed with the help of Nvivo12 software. With a general look at the results obtained from the antecedents and consequences of digital marketing, 12 organizing themes, which included 7 categories of antecedents and 5 categories of consequences, and 489 titles in the form of basic themes, have been determined and introduced. The antecedents included 381 factors affecting digital marketing, and the consequences included 128 factors influencing digital marketing. Manuscript profile

Open Access Article

409 - Optimal Selection of Industrial Building Systems using Analytic Hierarchy Process: A Case Study in Schools of Kerman Province
Amirabbas Abouei Mehrizi Hamzeh Dehghani

Objective: The aim of this research is to select the optimal industrial building systems in the schools of Kerman province using the hierarchical analysis. necessity: Industrialization of buildings as systematic method to improve the quality and speed of construction h More

Objective: The aim of this research is to select the optimal industrial building systems in the schools of Kerman province using the hierarchical analysis. necessity: Industrialization of buildings as systematic method to improve the quality and speed of construction has been considered by construction policymakers. in recent years, industrialization is policies the School Renovation, Development and Equipping Organization. Methodology: Four main criteria and twenty sub-criteria were identified to evaluate industrial systems suitable for schools. According to the eleventh national building regulations, lightweight steel frame (LSF), prefabricated concrete buildings, reinforced concrete structural wall system with permanent insulation mold and three-dimensional prefabricated panel system have been used for evaluation. In this research, the hierarchical analysis process approach has been used in order to rank the effective factors in the optimal selection of industrial building systems in the schools of Kerman province. Findings: the data analysis was done using the hierarchical method. The results show that LSF with a score of 0.303 is the most suitable option. the score of prefabricated concrete building system, three-dimensional style prefabricated panel system and reinforced concrete structural wall system with permanent insulation mold were obtained as 0.266, 0.22 and 0.21 respectively. Conclusion: Four main criteria have been used in this research. The results obtained from the data analysis show that the criterion of practicability is the most important criterion with a relative weight of 0.427. according to quality and technical ability, cost and time with relative weights of 0.401, 0.106 and 0.067 were placed in next priorities. Manuscript profile

Open Access Article

410 - Designing a Framework of Macro and Environmental Antecedents in the Formation of Strategic Alliances (Case Study: Furniture and Inlay Industry of Malayer City)
Mohammad Javad Azarshahi Alireza Aliahmadi Mirzahasan Hoseyni محمد رضا مشایخ

Objective: The present study was conducted with the aim of investigating macro and environmental drivers effective in the formation of strategic alliances in the inlaid furniture industry of Malair city. Necessity: Organizations need to adopt efficient and coherent str More

Objective: The present study was conducted with the aim of investigating macro and environmental drivers effective in the formation of strategic alliances in the inlaid furniture industry of Malair city. Necessity: Organizations need to adopt efficient and coherent strategies to survive in the current busy and turbulent environment. Undoubtedly, one of the most effective of them is the creation of strategic alliances within the industry. Methodology: This research is of an applied-fundamental and exploratory type, which was implemented in the form of a cross-sectional design. The approach of this qualitative study was the statistical population of inlaid furniture industry activists in Malayer city and the data collection tool was a semi-structured interview. The data was collected in the field and analyzed using thematic analysis. In this study, a total of 20 implementation interviews, 45 codes and 10 themes were extracted with a combined inductive-deductive approach. Findings: The findings of this research showed that the environmental drivers for the formation of strategic alliances include social, legal, political, economic, international, cultural, general, technological and environmental uncertainty. Conclusion: The development of the theoretical framework around the drivers of the strategic alliance, specifically in the inlaid furniture industry and in general in other industries, leads to a more effective and efficient understanding of phenomena and extra-organizational relationships in the minds of industry activists and researchers in various scientific fields, and this is an important foundation. Improving macro and major decisions in productive industries. Manuscript profile

Open Access Article

411 - Assessment of organization efficiency using an integrated model of EFQM-network data envelopment analysis
Alireza Khosravi Mohammad Fallah Esmaeil Najafi

10.61186/mf.42379.22.77.57

Establishment of the modern managerial systems is one of the most important steps for the excellence of organizations. The European Foundation of Quality Management (EFQM) is one of the technics that has started from Europe during the two recent decades and nowadays man More

Establishment of the modern managerial systems is one of the most important steps for the excellence of organizations. The European Foundation of Quality Management (EFQM) is one of the technics that has started from Europe during the two recent decades and nowadays many organizations are in the process of implementing this model with- in their managerial domain. Data Envelopment Analysis (DEA) is a known nonparametric tool for evaluating the organization’s efficiency. In addition to having the capability to measure the total efficiency of a system, network DEA is able to calculate the efficiency of system components. Since EFQM can be considered as a multi-stage system, existence of network DEA along with it can improve the analysis. In this paper, an integrated model has been suggested based on EFQM and Network DEA for assessing the organization’s operation. For this purpose, at first the EFQM has been considered as a ‘four-stage system’ including leadership (the first stage), activities related to employees, policy, strategy and partnership (the second stage), processes (the third stage), and results (the fourth stage). Then considering 32 sub-criteria in EFQM, input and output variables have been determined for each one of the four stage s and on this basis math form for Network DEA model has been developed for this 4-satge system. Manuscript profile

Open Access Article

412 - Evaluation of Policies for the Timely Implementation of Iran's Government Infrastructure Construction Projects Using System Dynamics (SD) Approach
Mehrdad HajiEsmaili Ali mohammad Ahmadvand Marzieh Samadi-Foroushani

Objective: One of the major challenges in the management of construction projects is the lack of understanding of the mechanisms that cause delays in construction. In the meantime, government infrastructure construction projects have a more complex situation, so that th More

Objective: One of the major challenges in the management of construction projects is the lack of understanding of the mechanisms that cause delays in construction. In the meantime, government infrastructure construction projects have a more complex situation, so that the success in the timely implementation of a construction project within the framework of government laws is one of the biggest goals and concerns of managers and agents involved in these types of projects. Methodology: It can be the present study identifies the mechanisms of project time delay risks based on system dynamics in order to identify and evaluate policies for the timely implementation of construction projects. For this purpose, first the literature and background were examined and during the semi-structured interview with the participants of the research, the effective factors on the timely implementation of the Iranian government construction project were identified. In the continuation of the dynamic model of the timely implementation of the Anrani project, the simulation was carried out using the data of the infrastructure operation project of the first section of Mobarakeh railway, Sefidasht, Shahrekord. Conclusion: After validation; According to the results of the sensitivity analysis of the system dynamics model, the exploitation policies during the construction project were identified in three strategies of providing project financial resources, project planning and control, and accountability of the project beneficiaries. In the following, it was also designed and applied to the model with selected combined policies. comparing the behavior of key model The combined selected policy Manuscript profile

Open Access Article

413 - Identifying the Influential Factors on Innovation Culture, Organizational Ambidexterity and Competitive Advantage
nahid saravi-moghadam Alireza Aliahmadi

: Organizations are always seeking competitive advantage in order to compete and to continue to grow. The innovation and diffusion of innovation culture is one of the most important ways to achieve it. In present research, we have attempted to model and explain the dire More

: Organizations are always seeking competitive advantage in order to compete and to continue to grow. The innovation and diffusion of innovation culture is one of the most important ways to achieve it. In present research, we have attempted to model and explain the direct effect and indirect effects of factors influencing innovation culture, organizational ambidexterity and gaining competitive advantage. Methodology: The present study is a developmental and, in terms of approach, a mixture of both qualitative and quantitative. The data gathering tool was interviewed by experts and a questionnaire. Data analysis is a structural equation modeling technique using Spss and Smartpls software. The number of collected questionnaires was 140, which was collected from the managers of the dairy industry of Mazandaran province by stratified random sampling. Conclusion: The results show that there is a positive and significant effect between the variables of supportive mechanism, leadership, technology, potential absorption capacity, organizational ambidexterity and strategy, on innovation culture. The results also show the positive and significant impact of innovation culture on organizational Ambidexterity, gaining sustainable competitive advantage and implementing innovation. The potential absorption potential has a positive and significant effect on organizational ambidexterity, and also potential absorption capacity through technology and organizational change has a positive and significant effect on organizational Ambidexterity. The organizational change has a positive and significant effect on organizational ambidexterity both directly and through technology. Manuscript profile

Open Access Article

414 - Designing a model for reducing the behavioral entropy of justice administration employees, focusing on the three-pronged model
Maryam Gholizadeh Mohammad Ali Sarlak Ebrahim Mehranfar

Changing employee behavior is a common challenge for many organizations. When employees deviate from expected behavior, it can be seen as a form of human behavioral entropy, making it difficult to predict their actions. Entropy is a degree of disorder in any system th More

Changing employee behavior is a common challenge for many organizations. When employees deviate from expected behavior, it can be seen as a form of human behavioral entropy, making it difficult to predict their actions. Entropy is a degree of disorder in any system that increases over time according to the second law of thermodynamics. Disturbances may also occur in human behavior when human behavior goes out of stability and moves towards instability, which can be called entropy in behavior. With the appearance of entropy in the behavior of employees, it becomes difficult for managers to control their behavior and the possibility of any behavioral problems in the organization is obvious. Understanding the underlying causes of these behaviors can help prevent problems within organizations. This study is focused on developing a model to reduce employee behavioral entropy within the justice administration system. The research is qualitative in nature, with a statistical population consisting of experts with relevant experience in the field. The research sample was selected using purposive sampling. Qualitative data was collected through interviews and analyzed using thematic analysis. The results of the analysis identified background factors (economic, legal, social, political, and technological), behavioral factors (personality, professional ethics, job passion, impression management, and job satisfaction), and structural factors (structural and process, leadership, work rules and regulations, cultural and educational) as organizing categories and basic categories in the design of the model, focusing on a three-pronged approach to reducing justice administration employee behavioral entropy. Manuscript profile

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